UCC Vendor Landscape Dave Michels Marty Parker Blair Pleasant

Size: px
Start display at page:

Download "UCC Vendor Landscape 2012. Dave Michels Marty Parker Blair Pleasant"

Transcription

1 UCC Vendor Landscape 2012 Dave Michels Marty Parker Blair Pleasant

2 Best of Breed vs. Suite? Telephony/ Switch* Messaging/ Presence/ Conference/ Collab Mobility SPs/Hosted Other (Partial List) Search ** Aastra ADTRAN ALU Avaya Cisco Digium Inter. Intell. Mitel NEC Shoretel Siemens Ent Comm Toshiba Zeacom Zultys AOL IBM/Lotus Google Microsoft Yahoo UM/UC: AVST Esna WebEx (Cisco) Interwise Lifesize Radvision Polycom Sonexis Oracle Vidyo Skype *All are in multiple categories ** Most are in multiple categories RIM Nokia Motorola Apple AT&T Telstra Verizon Orange IntelePeer CallTower BizCom Alteva Aptela Broadsoft Cypress ezuce Fonality RingCentral Packet 8 Smoothstone Google Intermedia Many others SBCs, Gateways: Audiocodes NET Acme Packet Devices and Headsets: Plantronics GN Netcom Jawbone Sennheiser Polycom snom Professional Services/SIs

3 Vendor UC Offerings Vendor Product Features Aastra Clearspan, MX-One Integrated Mobility, open standards ALU OpenTouch, OmniTouch UC Suite Dynamic enterprise, multimedia sessions Avaya Avaya Aura, Flare experience SIP Session Management Cisco Jabber, WebEx, Quad, Cius Social, mobile, virtual, visual Inter Intell Customer Interaction Center, IPA All in One platform, CaaS hosted offerings Mitel MCD, MAS, Mitel Anywhere Freedom Architecture, Virtualization, NEC Univerge 3C Service-oriented enterprise software Shoretel Shoretel Voice Switch, Communicator All in one, appliance based, M5 Siemens OpenScape UC Suite & Server, Fusion SW based, open; Multiple PBX integrations Zeacom Zeacom Communication Center UC + UM + CC + Mobility; SMB focus IBM Sametime, SUT, Connections, IBM Cloud Partner with switch vendors today Microsoft Lync, Office 365, Lync Online, Skype Partner with and compete with switch vendors

4 Commitment to openness and standards Global presence & local expertise Large Higher Ed vertical Consistent financial performance Diverse product line Decentralized marketing Diverse product line Inconsistent regional products offers Brand recognition

5 Extensible multi-capabilities architecture Global footprint, large installed base Strong networking solutions Innovation Market coverage in N. America The future of enterprise division is unclear Disruption from Genesys sale

6 SIP SIP SIP SIP SIP Large combined installed base (Avaya + Nortel) Contact center Product line - SMB-enterprise, apps, Radvision, network Will Nortel customers move forward with Avaya? Future product roadmap will take work Lots of changes for customers Have to continue building channel, train Nortel channel

7 VoIP to UC to Collaboration Video Everywhere - Cius, AppHQ Cloud, virtual offerings Dominant IP network position Strong distribution & channel Still weak in low end/smb Perceived as more expensive Perceived as walled garden Proving the value of video Confusing conferencing products

8 Asterisk branding, Switchvox product Market share via low price Open source platform Turnkey simple UC - all in one Open source vs. proprietary appliance Multiple complex products Generally confined to SMB - could change

9 Strong social business offerings Large base of IM/presence, Relationships with switch vendors Account control Lotus brand is losing mindshare Lack of UC market share Enterprise voice and call center products Weak SMB penetration Track record with Voice Needs partners for full voice capabilities

10 All in one solution; ease of implementation and management Successful cloud offerings - CaaS delivery model Business/Communication process automation Financial growth All-in-one solution difficult to operate Perceived as contact center vendor

11 Leading share in IM/presence, , Office apps Integration w/ Office, AD, Exchange, SharePoint Perceived Lucrative Pricing Cloud offers - Office 365/Lync; Skype Free IM - Office Suite, Windows Live, Skype Co-opetition with other Call Manager vendors Contact center offerings via partners Weak Mobile Experienced Competent Channel Complex pricing

12 UC apps Virtual Desktops, Virtual Servers Endpoints - support SIP, plus Mitel features Cloud, premise, hybrid, managed service offerings Freedom architecture Brand awareness perceived as voice and hospitality Channel not as savvy as product requires No strong video partnership No Distribution Partner Perceived as SMB

13 Broad range of product offerings Vertical market focus Products available worldwide Appliance packaging reputation Licensing structure has been confusing to resellers and customers Revamping portfolio to 3C - broader skill sets required in channel Weak Top Down Marketing No Distribution Partner

14 Low TCO value proposition Customer satisfaction ratings Simple deployment and management Wireless solutions with ShoreTel Mobility Much smaller vendor than its competitors UC portfolio limitations for large enterprises M5 alignment with channels

15 Very open - architecture, standards, all sw approach Broad portfolio OpenScape Fusion, including Google Apps Mature cloud offering Aggressive pricing Market and mindshare in N. America Likely about to rebrand Revamping vertical marketing Build channel in N. America

16 Questions? Dave Michels Marty Parker Blair Pleasant twitter: martyparkeruc twitter: bplez Up Next: Focus Sessions

UCSummit 2013. UCC Vendor Landscape 2013

UCSummit 2013. UCC Vendor Landscape 2013 UCC Vendor Landscape 2013 Dave Michels Blair Pleasant Best of Breed vs. Suite? Telephony/ Switch* Aastra ADTRAN ALU Avaya Cisco Digium ININ Mitel NEC Shoretel Siemens Toshiba Zeacom Zultys Messaging /

More information

UCC Where s the Business Opportunity

UCC Where s the Business Opportunity UCC Where s the Business Opportunity Blair Pleasant COMMfusion LLC and UCStrategies.com bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com #xsp13 www.xchange-events/xsp14 @TheChannelCo Application

More information

Unified Communications & Collaboration Market 2011-2016

Unified Communications & Collaboration Market 2011-2016 Unified Communications & Collaboration Market 2011-2016 Executive Summary Unified Communications (UC) has come of age. People are no longer asking, What is UC?, but rather, How should we develop our UC

More information

Unified Communications Market Update & Forecast

Unified Communications Market Update & Forecast Unified Communications Market Update & Forecast Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions

More information

Unified Communications and Collaboration Market 2012-2016

Unified Communications and Collaboration Market 2012-2016 Brochure More information from http://www.researchandmarkets.com/reports/2408054/ Unified Communications and Collaboration Market 2012-2016 Description: Unified Communications (UC) has come of age. People

More information

The Key Basics of Unified Communications

The Key Basics of Unified Communications The Key Basics of Unified Communications Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions &

More information

Unified Communications Market 2007-2012. Executive Summary

Unified Communications Market 2007-2012. Executive Summary Unified Communications Market 2007-2012 Executive Summary Unified Communications (UC) is all the rage. Companies of all sizes, and in all vertical markets and geographies are exploring how they can take

More information

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS IFT125A January 2016 Nandita Bhotika Project Analyst ISBN: 1-62296-219-2 BCC Research 49 Walnut Park, Building 2 Wellesley, MA 02481

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Research G00214025 22 August 2011 Magic Quadrant for Unified Communications Bern Elliot, Steve Blood In 2011, unified communications portfolios have begun to mature with the emergence of integrated UC

More information

The UC&C Vendor Landscape

The UC&C Vendor Landscape The UC&C Vendor Landscape Annual Summit Review of the Strengths, Cautions, What s New for Industry Leaders Blair Pleasant, President, CommFusion Dave Michels, Principal Analyst, TalkingPointz Marty Parker,

More information

Top Vendors Impacting the UC Landscape

Top Vendors Impacting the UC Landscape White Paper: Top Vendors Impacting the UC Landscape JayLassman Practice Leader IntelliCom Analytics April 15, 2015 www.jaylassman.com Introduction The Unified Communications (UC) market is made up of multiple

More information

Enterprise Phone Systems Comparison Guide. July 2011

Enterprise Phone Systems Comparison Guide. July 2011 Enterprise Phone s Comparison Guide July 2011 Introduction Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Magic Quadrant for Unified Communications 31 July 2013 ID:G00251797 Analyst(s): Bern Elliot, Steve Blood VIEW SUMMARY The enterprise UC market continued to mature over the past 12 months and is now considered

More information

ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market

ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market Truly Liberating Launching ezuce New company with a mature product > New company to challenge the status quo in the Enterprise

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Page 1 of 12 Magic Quadrant for Unified Communications 27 August 2012 ID:G00232192 Analyst(s): Bern Elliot, Steve Blood VIEW SUMMARY During the past year, UC vendors advanced their increasingly full suites

More information

2015 Hosted Unified Communications Buyers Guide

2015 Hosted Unified Communications Buyers Guide 2015 Hosted Unified Communications Buyers Guide Future-proofing Communications Investments January 2015 Contents Executive Summary Competitors at a Glance... 3 Introduction: The Move to Hosted/ Cloud Communications...

More information

Magic Quadrant for Corporate Telephony

Magic Quadrant for Corporate Telephony Research G00215455 15 September 2011 Magic Quadrant for Corporate Telephony Jay Lassman, Steve Blood, Geoff Johnson The key challenge users have been facing in 2011 is how to holistically satisfy voice

More information

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface UNIFIED COMMUNICATION COMPARISON GUIDE Unified Messaging, Mobile Integration & Unified User Interface Introduction Unified communications is one of the most promising and powerful business technologies

More information

The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014

The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014 For: Infrastructure & Operations Professionals The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014 by Christopher Voce and Art Schoeller, June 26, 2014 Key Takeaways System

More information

By 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).

By 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability). Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications

More information

Product Assessment Orange Business Services Collaboration and Communications Services (Global Enterprise)

Product Assessment Orange Business Services Collaboration and Communications Services (Global Enterprise) The Web s Premier Source of Unbiased Analysis and Assessments of IT Equipment and Telecom Services Product Assessment Orange Business Services Collaboration and Communications Services (Global Enterprise)

More information

Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014. SIP Enabled Infrastructure Implements VoIP in Chile

Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014. SIP Enabled Infrastructure Implements VoIP in Chile Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014 SIP Enabled Infrastructure Implements VoIP in Chile Picture by Susie Eustis MOUNTAINS OF OPPORTUNITY CHECK OUT

More information

Anthony Caragol Gonzalo Escarrá

Anthony Caragol Gonzalo Escarrá Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Magic Quadrant for Unified Communications 4 August 2014 ID:G00262527 Analyst(s): Bern Elliot, Steve Blood VIEW SUMMARY The midsize and large enterprise UC markets are now considered by Gartner to be in

More information

Unified Communications. Summary of Manufacturer Technical Evaluations

Unified Communications. Summary of Manufacturer Technical Evaluations Unified Communications Summary of Manufacturer Technical Evaluations 1 Terminology Definitions of commonly used terms and acronyms 1 ShoreTel 2 Avaya 3 Cisco 4 Siemens (Unify) 5 2 Terminology Definitions

More information

Mark Cortner Senior Analyst mcortner@burtongroup.com www.burtongroup.com. The Future of the IP PBX

Mark Cortner Senior Analyst mcortner@burtongroup.com www.burtongroup.com. The Future of the IP PBX Mark Cortner Senior Analyst mcortner@burtongroup.com www.burtongroup.com The Future of the IP PBX The Future of the IP PBX UC is driving the convergence of the communications and collaborative application

More information

Magic Quadrant for Corporate Telephony

Magic Quadrant for Corporate Telephony Magic Quadrant for Corporate Telephony 17 September 2012 ID:G00230940 Analyst(s): Jay Lassman, Geoff Johnson, Steve Blood VIEW SUMMARY Telephony vendors struggle to grow market share and maintain profitability

More information

Enterprise Phone Systems Comparison Guide. March 2010; updated March 2011

Enterprise Phone Systems Comparison Guide. March 2010; updated March 2011 Enterprise Phone Systems Comparison Guide March 2010; updated March 2011 Introduction Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies.

More information

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN Kyle Holmgren Channel Account Manager IA,NE,SD,MN Mitel Today Mitel Today 2014 Mitel. Proprietary Mitel s Transformation 2014 Mitel. Proprietary Mitel a history of M&A 05 Aastra acquired EADS France Sep

More information

Enterprise Phone Systems Comparison Guide. Focus Research March 2010

Enterprise Phone Systems Comparison Guide. Focus Research March 2010 Enterprise Phone Systems Comparison Guide Focus Research March 2010 Focus Research 2010 Introduction Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on 8x8, key summary information, detailed information on

More information

MarketScope for Unified Communications for the SMB Market, North America

MarketScope for Unified Communications for the SMB Market, North America MarketScope for Unified for the SMB Market, North America 10 August 2012 ID:G00227712 Analyst(s): Megan Marek Fernandez, Jay Lassman VIEW SUMMARY The small-and-midsize-business UC market continues to mature,

More information

CLOUD COLLABORATION. Understanding the Options to Find the Right Fit. September 2012. Robert Chilton. Prepared by:

CLOUD COLLABORATION. Understanding the Options to Find the Right Fit. September 2012. Robert Chilton. Prepared by: CLOUD COLLABORATION Understanding the Options to Find the Right Fit September 2012 Prepared by: Robert Chilton Every CEO s wish list includes a desire for tools that enable innovation, growth and boost

More information

Genesys SIP. Product Datasheet

Genesys SIP. Product Datasheet Product Datasheet Transforming Your Customer Service beyond the Contact Center Release 8.1 Highlights Provides 100% Softwareonly Solution to simplify operational management and maintenance Delivers PBX-less

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Magic Quadrant for Unified Communications 4 August 2014 ID:G00262527 Analyst(s): Bern Elliot, Steve Blood VIEW SUMMARY The midsize and large enterprise UC markets are now considered by Gartner to be in

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Magic Quadrant for Unified Communications Gartner RAS Core Research Note G00160407, Bern Elliot, 12 September 2008 Unified communications offer the ability to improve how individuals, groups and companies

More information

Critical Capabilities for Corporate Telephony

Critical Capabilities for Corporate Telephony G00219396 Critical Capabilities for Corporate Telephony Published: 18 October 2011 Analyst(s): Jay Lassman, Steve Blood, Geoff Johnson This research will help managers who are responsible for planning

More information

Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet?

Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Don Smith Chief Executive Officer 24th November 2010 Context TDM VoIP Software We are going through a major re-invention

More information

ACS Express for Office365

ACS Express for Office365 ACS Express for Office365 The Office 365 Gateway Active Communications Europe Over 20 years of experience Unified Messaging and Communication Experts Microsoft ISV Partner Unified Communications Offices

More information

Cisco Vs. Microsoft. Strategic Decisions. Brent Kelly, Principal Analyst KelCor, Inc. bkelly@kelcor.com 435-563-2532

Cisco Vs. Microsoft. Strategic Decisions. Brent Kelly, Principal Analyst KelCor, Inc. bkelly@kelcor.com 435-563-2532 Cisco Vs. Microsoft Strategic Decisions Brent Kelly, Principal Analyst KelCor, Inc. bkelly@kelcor.com 435-563-2532 1 Agenda 1 Introduction Product Comparison 2 Licensing and TCO 3 Roadmap/Future Considerations

More information

World Enterprise Premises-based FMC Solutions Markets

World Enterprise Premises-based FMC Solutions Markets World Enterprise Premises-based FMC Solutions Markets Deploying Enterprise Mobility for a Competitive Advantage March 2011 Table of Contents Introduction Research Scope and Methodology Market Definitions

More information

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools UCStrategies.com and UniComm Consulting UC RFP Template Solution Description Advanced UC Productivity Tools The Unified Communications (UC) RFP Template Toolkits focus on the new solutions that are enabled

More information

Global UC 2 0 System Integration Market 2015-2019

Global UC 2 0 System Integration Market 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3501315/ Global UC 2 0 System Integration Market 2015-2019 Description: About UC 2.0 services Enterprises focus on integrating their

More information

Ability to Execute. What You Need to Know

Ability to Execute. What You Need to Know 1 of 10 11/30/2010 1:00 PM 28 July 2010 Bern Elliot, Steve Blood Gartner RAS Core Research Note G00201349 Unified communications offers the ability to improve how individuals, groups and companies interact

More information

Magic Quadrant for Unified Communications as a Service, Worldwide

Magic Quadrant for Unified Communications as a Service, Worldwide Magic Quadrant for Unified Communications as a Service, Worldwide 3 September 2015 ID:G00270209 Analyst(s): Daniel O'Connell, Bern Elliot VIEW SUMMARY UCaaS offerings are increasingly functionally competitive

More information

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1 BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President

More information

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization

More information

On the Radar: NextPlane

On the Radar: NextPlane On the Radar: NextPlane Unified communications federation delivered via the cloud Reference Code: IT016-001534 Publication Date: 24 Sep 2013 Author: Saurabh Sharma SUMMARY Catalyst NextPlane UC Exchange

More information

STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies

STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies Utility Services 6.2 Case Study 1 Technology Refresh Opportunity Customer Mid sized University Release 4.x CS1000M Single

More information

Global Unified Communication as a Service Market 2015-2019

Global Unified Communication as a Service Market 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3275057/ Global Unified Communication as a Service Market 2015-2019 Description: About Global Unified Communication as a Service

More information

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration Analysis of the North American Hosted IP Telephony and UCC Services Market The Perfect Storm for Cloud Unified Communications & Collaboration July 2015 Contents Section Slide Number Executive Summary 3

More information

Minimizing Costs, Maximizing Value of IP Telephony

Minimizing Costs, Maximizing Value of IP Telephony Minimizing Costs, Maximizing Value of IP Telephony By Irwin Lazar VP and Service Director, Nemertes Research Executive Summary IT leaders face the challenge of delivering improved collaboration capabilities

More information

Cisco Business Edition 3000

Cisco Business Edition 3000 Solution Overview Cisco Business Edition 3000 Value, Simplicity, and Essential Features for Small and Medium-Sized Businesses Cisco Business Edition 3000 provides you essential collaboration capabilities

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on Star2Star, key summary information, detailed information on Star2Star s assessment, and the methodology

More information

Lync The Elephant in The Room

Lync The Elephant in The Room Lync The Elephant in The Room How to Win advocating For, Against or With Lync Kevin Kieller Partner, EnableUC kkieller@enableuc.com @kkieller What do you want to do? Do you sell or install Lync voice and

More information

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS brought to you by ISSUE PAPER TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS How Vendor Selection Impacts ROI By Robin Gareiss President, Nemertes Research Q2 15 True Cost of Ownership for Unified Communication

More information

Enterprise PBX Comparison Guide. Focus Research March 2009

Enterprise PBX Comparison Guide. Focus Research March 2009 Enterprise PBX Comparison Guide Focus Research March 2009 Focus Research 2009 3Com Altigen Avaya Cisco 3Com NBX V3000 BRI-ST AltiServ IP Office Unified Call Manager/Media Convergence Server 7800 Series

More information

Cloud Communication & CEBP

Cloud Communication & CEBP Dennis Fang Cloud Communication & CEBP Avaya Aura and Avaya ACE Overview Avaya Taiwan/HK SE Manager Agenda Avaya Company Profile Cloud Communication by Avaya Aura Communication and Business Process Integration

More information

SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT)

SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT) SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT) Enterprise Connect: Vendors Fighting for Growth As Budgets Shrink

More information

Introduction: Unified Communications Changes

Introduction: Unified Communications Changes Transformation of Enterprise Communications Network Topologies Driven by Unified Communications Adoption Including Collaboration and Social Networking Introduction: Unified Communications Changes Innovative

More information

Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision. Ram Menghani May 19 th, 2016

Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision. Ram Menghani May 19 th, 2016 Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision Ram Menghani May 19 th, 2016 Convergence Continues Our World is constantly Changing Convergence NETWORKS CONVERGED,

More information

SIPconnect: Interoperable SIP Trunks

SIPconnect: Interoperable SIP Trunks SIPconnect: Interoperable SIP Trunks SIPconnect Overview and Value Proposition Eric Burger Chairman of the Board, SIP Forum 1 SIP Trunks: Where, WHEN and How Much? Copyright 2008 SIP Forum 2 The Problem

More information

The Struggle to Unify Communications

The Struggle to Unify Communications The Struggle to Unify Communications Art Schoeller Principal Analyst Unified Communications and Contact Centers IT Roadmap Chicago March 15, 2011 1 2010 2009 Forrester Research, Inc. Reproduction Prohibited

More information

Current State of Cloud Communications. Presentation to Dallas CVT-IEEE

Current State of Cloud Communications. Presentation to Dallas CVT-IEEE Current State of Cloud Communications Presentation to Dallas CVT-IEEE Tracy Venters Director, Technical Marketing, Cloud Communications April 2015 Agenda Introductions Definitions Obligatory slide Drivers/Inhibitors

More information

A POLYCOM WHITEPAPER Polycom and BroadSoft Help Service Providers Move from Hosted Voice to Cloud-Based Unified Communication Services

A POLYCOM WHITEPAPER Polycom and BroadSoft Help Service Providers Move from Hosted Voice to Cloud-Based Unified Communication Services Polycom and BroadSoft Help Service Providers Move from Hosted Voice to Cloud-Based Unified Communication Services December 2010 Executive Summary On November 8, 2010, Polycom and BroadSoft announced the

More information

Unified Communications trends and challenges: How to stay on top

Unified Communications trends and challenges: How to stay on top E-Guide Unified Communications trends and challenges: How to stay on top For what seems like forever, unified communications (UC) has been trying to come of age, fighting traditional technology battles

More information

vs. A Cost Comparison Guide

vs. A Cost Comparison Guide vs. A Cost Comparison Guide Table of Contents 3 Introduction 4 Company Overview 5 Core Features 11 Additional Features 14 Conclusions Introduction The intent of this comparison guide is to provide you

More information

EVALUATING AVAYA & MICROSOFT UNIFIED COMMUNICATIONS OFFERINGS

EVALUATING AVAYA & MICROSOFT UNIFIED COMMUNICATIONS OFFERINGS EVALUATING AVAYA & MICROSOFT UNIFIED COMMUNICATIONS OFFERINGS A Whitepaper Publication May 2011 (c) 2011 Evangelyze Communications, LLC About Evangelyze Communications Evangelyze Communications (EC) is

More information

Competing Against Over-the-top & Premises-based Providers. John Wesselman Director Global Solutions Marketing

Competing Against Over-the-top & Premises-based Providers. John Wesselman Director Global Solutions Marketing Competing Against Over-the-top & Premises-based Providers John Wesselman Director Global Solutions Marketing Competitve Challenges Sometimes going up against competition can feel like #BC14 BROADSOFT CONNECTIONS

More information

Challenges in Today s Communications Communications Are Not Unified

Challenges in Today s Communications Communications Are Not Unified HiPath OpenScape Challenges in Today s Communications Communications Are Not Unified Fragmented user communication experiences (both personal and professional) lead to these top communications frustrations:

More information

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century Innovation in Security Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century The complete Security Solution for SIP and Unified Communications designed

More information

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10 Selling Strategies and Future Direction for NetVanta Unified Communications Solutions Samir Kakkar IPT/UC Product Manager 11/16/10 2 Why are we here today? Selling strategies for NetVanta Unified Communications

More information

Seven Responses to the Cloud-Based Communications RFP

Seven Responses to the Cloud-Based Communications RFP Seven Responses to the Cloud-Based Communications RFP Sample Slides the full deck with all the data is available for purchase. March 2013 E. Brent Kelly, Ph.D. KelCor, Inc. bkelly@kelcor.com www.kelcor.com

More information

How to Determine TCO for IP Telephone Systems

How to Determine TCO for IP Telephone Systems How to Determine TCO for IP Telephone Systems HOW TO DETERMINE TCO FOR IP TELEPHONE SYSTEMS 2 INSIDE: 3 4 5 6 7 8 9 10 11 12 Getting Started What is TCO for UC? Count up Operational Costs Consider the

More information

FoIP Interoperability Guide

FoIP Interoperability Guide FoIP Interoperability Guide OpenText RightFax OpenText RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable and robust fax software solutions

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications G00310071 Magic Quadrant for Unified Communications Published: 13 July 2016 Analyst(s): Bern Elliot, Megan Marek Fernandez, Steve Blood As the enterprise UC market continues to mature, we expect more consolidation

More information

Investigating UC Vendors

Investigating UC Vendors issue 1 Investigating UC Vendors The right technology helps SMBs maximize resources while minimizing costs 2 4 5 26 SMBs need easy-to-implement, full-featured solutions Evaluating total cost of ownership

More information

UC Federation: Prospects and Future Network Models

UC Federation: Prospects and Future Network Models UC Federation: Prospects and Future Network Models Sun A, Monday, 3:15-4:00pm Russell Bennett UC Insights Copyright 2013, UC Insights. All rights reserved. Moderator: Russell Bennett Principal, UC Insights

More information

Enabling the evolution of enterprise voice and video collaboration

Enabling the evolution of enterprise voice and video collaboration Enabling the evolution of enterprise voice and video collaboration With IBM Sametime software Contents 2 The goal: communications for organizational effectiveness 3 Integrating voice and video into real-time

More information

Plantronics Audio Solutions for Enterprise Softphones SEAMLESS CONNECTIVITY FOR ENTERPRISE COMMUNICATIONS

Plantronics Audio Solutions for Enterprise Softphones SEAMLESS CONNECTIVITY FOR ENTERPRISE COMMUNICATIONS Plantronics Audio Solutions for Enterprise Softphones SEAMLESS CONNECTIVITY FOR ENTERPRISE COMMUNICATIONS Contents A Sound Solution... 3 Transforming the Way We Communicate.... 4 Quick Reference Guide....

More information

Genesys SIP. Highlights

Genesys SIP. Highlights Genesys SIP The Genesys SIP solution greatly simplifies and reduces the cost of operating a dynamic customer service operation by overlaying or replacing your existing contact center infrastructure to

More information

What s s next? after 10 years VoIP commercialization. Larry Sun VoIP product Launch 9/11/2008

What s s next? after 10 years VoIP commercialization. Larry Sun VoIP product Launch 9/11/2008 What s s next? after 10 years VoIP commercialization Larry Sun VoIP product Launch 9/11/2008 Agenda Look back The progress of Telecommunication VoIP at glance Why Analog Phone is still dominate the market?

More information

Magic Quadrant for Unified Communications, 2006

Magic Quadrant for Unified Communications, 2006 Magic Quadrant for Unified Communications, 2006 Gartner RAS Core Research Note G00139822, Bern Elliot, Steve Blood, Drew Kraus, 2 June 2006 R1865 6/6/2007 Unified communications offers the ability to defined;

More information

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting

More information

VoIP Logic Platform: Peering SIP Trunking

VoIP Logic Platform: Peering SIP Trunking VoIP Logic Platform: Peering SIP Trunking VoIP Logic Platform: Peering SIP Trunking Peering SIP Trunking is a high demand service offering for VoIP Logic s Service Provider Partners (SPPs) who are selling

More information

Genesys SIP Server. Highlights > Freedom of choice to select the hardware

Genesys SIP Server. Highlights > Freedom of choice to select the hardware Genesys SIP Server Contact Center Software The Genesys SIP Server provides open, flexible and reliable telephony and agent monitoring functions that integrate the Genesys 7 Suite with any SIP-enabled IP

More information

RESEARCH NOTE Number: 2014-53 December 18, 2014

RESEARCH NOTE Number: 2014-53 December 18, 2014 Authors: David Mario Smith, Jim Lundy Topic: Collaboration Issue: Who are the collaboration vendors and how are they evolving? The Aragon Research Globe for Web and Video Conferencing, 2014: Web and Video

More information

the siracom application & communication eco-system

the siracom application & communication eco-system the siracom application & communication eco-system The Siracom ACE program provides business mobility solutions, bringing together the leading players in enterprise communication, with innovative application

More information

Untangle communication complexity with ShoreTel s brilliantly simple solution

Untangle communication complexity with ShoreTel s brilliantly simple solution Untangle communication complexity with s brilliantly simple solution 2 UNTANGLING COMPLEXITY Untangle complexity Change is a constant today. The Internet has transformed business into an always-on world

More information

A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications

A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications TRANSITION + TRANSFORM This guide outlines a framework to address the

More information

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014?

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? U nified is poised for rapid change that will be driven by a perfect storm of mobilized workers, innovative technologies and a changing

More information

Unified Communications Overview

Unified Communications Overview A CBTS White Paper Unified Communications Overview Craig Chavis Solution Architect, CBTS 10/5/2012 www.cbts.cinbell.com Table of Contents Unified Communications Overview...3 Unified Communications as a

More information

RESEARCH NOTE. Workplace Service. Solving UCC Federation: How Three Firms Got It Done

RESEARCH NOTE. Workplace Service. Solving UCC Federation: How Three Firms Got It Done Author: David Mario Smith Solving UCC Federation: How Three Firms Got It Done Summary: To improve communication across B-to-B real-time collaboration platforms, planners should investigate a UCC federation

More information

The Undisputed Value of Triple Play

The Undisputed Value of Triple Play The Undisputed Value of Triple Play Peter Anderholm & Moshe Machline March 2009 1 Alcatel-Lucent Enterprise Forum Forum 2009 2009 All Rights Reserved Alcatel-Lucent 2009 All Rights Reserved Alcatel-Lucent

More information

IP PBX Market Opportunities, Strategies, and Forecasts, 2006 To 2012

IP PBX Market Opportunities, Strategies, and Forecasts, 2006 To 2012 Brochure More information from http://www.researchandmarkets.com/reports/324039/ IP PBX Market Opportunities, Strategies, and Forecasts, 2006 To 2012 Description: IP PBX systems support efficient voice

More information

Results from Enterprise Connect 2013. Business starts with a conversation, and we re changing the conversation.

Results from Enterprise Connect 2013. Business starts with a conversation, and we re changing the conversation. Results from Enterprise Connect 2013 Business starts with a conversation, and we re changing the conversation. RFP: UC Without Buying a New PBX Siemens Enterprise Communications (now Unify) and OpenScape

More information

MarketScope for Unified Communications for the SMB Market, North America

MarketScope for Unified Communications for the SMB Market, North America Research Publication Date: 9 April 2010 ID Number: G00174964 MarketScope for Unified Communications for the SMB Market, North America Joslyn Faust, Megan Marek Fernandez Unified communications can improve

More information