Our Experts. James Reader. John Blundell. Executive Leadership Team. Chief Executive Officer. Deputy Chief Executive
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1 Our Experts Executive Leadership Team James Reader Chief Executive Officer James was appointed Chief Executive in October 2012 and is responsible for the strategic direction and performance of the business. Prior to the formation of Covéa Insurance, James was Managing Director of Provident Insurance. Having joined Provident in October 2003 as Head of Finance, James was appointed Finance Director in January 2007, before being appointed Managing Director in October 2008 and leading the company through its acquisition by Covéa in James has a degree in Engineering from Lancaster University and is a Chartered Accountant. Prior to joining Provident Insurance, he was with Ernst & Young for 11 years. John Blundell Deputy Chief Executive John was appointed Deputy CEO of Covéa Insurance in January 2016 and is responsible for the company s life, protection and intermediated personal lines offerings, along with overarching responsibility for IT. Prior to this he was Managing Director of Sterling Insurance Group, a position he held since John has worked in the insurance industry since 1985 when he joined Norwich Union as a graduate trainee, working for the Consolidated Insurance Group, establishing and running St Andrew s Group, a captive insurance company of Bank of Scotland, before joining Sterling Insurance Group in John has an LLB from Sheffield University and is an ACII qualified Chartered Insurer.
2 Executive Leadership Team Clive Bryant IT & Business Services Director Clive was appointed IT & Business Services Director in October 2012 and has responsibility for IT, Electronic Trading, Business Change Management and Facilities Management. Prior to the formation of Covéa Insurance, Clive was Business Services Director for MMA Insurance, a position he had held since Clive joined MMA in 1994 as IT Systems Development Manager. Clive has worked in the insurance industry for over 30 years, having previously worked for Marsh & McLennan, and has over 35 years IT systems and IT operations experience. Clive has a Diploma in Management from the University of Reading and a Post-Graduate Diploma in Technology Management from the Open University. Simon Cooter Commercial Lines & High Net Worth Director Simon was appointed Commercial Lines & High Net Worth Director in June 2015, having previously held the role of Commercial Lines Director for Covéa Insurance since January Simon has responsibility for the management, development and delivery of the Commercial Lines and HNW strategy. Prior to joining Covéa Insurance Simon s most recent role was Director, Market Management and Regional Operations at QBE, the position he had previously held at Brit Insurance prior to QBE s acquisition of Brit s UK regional operations. Before his time at Brit, where he had been a member of the UK Executive Team since 2007, Simon spent 19 years at RSA in a number of senior roles, including Director of Small Business, and set up and ran RSA s SME-focused Enterprise business from 1999 to Simon is an ACII qualified Chartered Insurer
3 Executive Leadership Team Laurent Eckert Chief Risk Officer Laurent was appointed Chief Risk Officer in October 2012 with responsibility for risk management, compliance and the implementation of Solvency II. Prior to the formation of Covéa Insurance, Laurent was Head of Solvency II for Covéa International, a position he had held since September Laurent has worked in the insurance and reinsurance industry for over 20 years and prior to joining Covéa International held various actuarial and executive roles with French insurers GAN, Groupama and April Group. Laurent has a Masters in Statistics and Economics from the French Statistics and Economics Agency, a Masters in Mathematics from Paris-La Sorbonne and qualified as a French Actuary in Adrian Furness Claims Director Adrian was appointed Claims Director in October 2012 and has responsibility for all aspects of service delivery and claims management. Prior to the formation of Covéa Insurance, Adrian was Operations Director for Provident Insurance. Adrian joined Provident Insurance in June 1995 and undertook a variety of claims and customer service management roles, before being appointed as Operations Director in Adrian has worked in the insurance industry for over 25 years, having previously worked in a variety of claims management roles for both AGF and Endsleigh. Adrian has a History and Politics degree from Manchester University and an MBA from Bradford University.
4 Executive Leadership Team Carol Geldard Retail Distribution Director Carol was appointed Retail Distribution Director in January 2016 and has responsibility for the management, development and delivery of Covéa Insurance s direct business, along with organisational marketing, communications and media relations activities. Carol was previously Marketing and Communications Director for Covéa Insurance, a position she held from October Prior to the formation of Covéa Insurance, Carol was a member of Provident Insurance s Executive Team. Having joined Provident Insurance in October Carol had held a variety of sales and marketing communication management roles, including heading up yesinsurance Services. She has worked in the insurance industry for over 25 years and holds a MA in Management from York University and a Diploma in Digital Marketing from the IDM and is a chartered Marketeer. Simon Kneller Actuarial Director Simon was appointed Actuarial Director in October 2012 and has responsibility for capital modelling and reserving for both personal and commercial lines, along with business intelligence. Prior to the formation of Covéa Insurance, Simon was Deputy Managing Director of Provident Insurance, a position he had held since Simon joined Provident Insurance in July 1996 as Personal Lines Manager and qualified as a fellow of the Institute of Actuaries in November Simon was appointed Actuarial Director in June Simon has worked in the insurance industry for over 20 years, having previously worked in actuarial roles for both Sphere Drake and St Pauls International.
5 Executive Leadership Team Edgar Penollar Finance Director Edgar was appointed Finance Director of Covéa Insurance in September 2015 and has responsibility for the financial reporting and business planning process for the company. Prior to this he was Financial Director for Sterling Insurance Group, a position he held since June 2007, where he was also Chairman of the Investment Committee and a member of the Group Risk and Audit Committee. Edgar has worked in the insurance industry since 1989, including Direct Line and Sabre Insurance, before joining Sterling Insurance Group in June Edgar has a Master of Economics degree from Macquarie University and is a qualified Chartered Accountant. Tony Pritchard Commercial Director, Protection Tony Pritchard was appointed Commercial Director, Protection in January 2016 and is responsible for the Life and Protection underwritten products, along with Sterling Administration Services and Sterling Technologies. Prior to this, Tony was Chief Operating Officer for Sterling Insurance Group, a position he held since Prior to joining Sterling in 2006, he was one of the founder members of St Andrew s Group, and helped establish St Andrew s overseas operations in France and Australia. In 2002, Tony joined the HBOS General Insurance Management Board where he had responsibility for IT, Programme Management and Strategy across the group. Tony worked for HBOS Australia during 2005, managing the acquisition programme for their Life business. Tony has a joint honours degree in Mathematics and Statistics from the University of Reading.
6 Liam Casserley Schemes Development Manager Liam was appointed Schemes Development Manager for Covéa Insurance in October 2015 and is responsible for driving the profitable growth of the company s delegated authority schemes portfolio. Prior to this, Liam was the Schemes Broker Manager for Covéa Insurance, a position he held since Liam has worked in the insurance industry for more than 30 years having held both insurer and broker development positions at Norwich Union, Endsleigh and Ecclesiastical. Sue Coffey Director of Intermediated Distribution, Personal Lines Sue was appointed Director of Intermediated Distribution, Personal Lines in September 2015 and has responsibility for product development and distribution through Covéa Insurance s network of intermediaries. Sue joined Provident Insurance in 2007 as Senior Distribution Manager and was promoted to Head of Distribution in 2010, before becoming Head of Personal Lines Distribution at Covéa Insurance in Prior to this, Sue worked at Zurich Insurance for over 17 years predominantly in personal lines roles in sales management and distribution, but also spent some time in underwriting and commercial.
7 Alison Colver National High Net Worth Underwriting Manager Alison was appointed National High Net Worth Underwriting Manager for Covéa Insurance in January 2016 and has responsibility for national high net worth underwriting and sales strategy as well as a key consultant on product development. Alison joined Sterling Insurance Group in 2008 and held a number of roles with the company which included helping to develop the Sterling Executive Plus product; this included leading the company s high net worth specialist team and helping to build the market reputation for the company s high net worth product. Alison has over 28 years experience in the insurance industry having previously worked for Hiscox for 12 years in the London high net worth team. Alison is a ACII qualified. Hannah Dixon Commercial Claims Account Manager Hannah was appointed as Commercial Claims Account Manager in 2013 and is responsible for the implementation and on-going management of all bespoke claims arrangements, providing a dedicated contact point for brokers on commercial claims matters. Hannah joined Covea Insurance in 2007 and has a breadth of experience across the industry, having previously worked in operational claims roles, and most recently as Outsourced Property Claims Manager. Hannah has been shortlisted for the Rising Star Award at The Post Magazine Claims Awards and recognised as Reading CII s Young Achiever of the Year.
8 Tim Grant Head of Small Business Tim was appointed Head of Small Business in April 2015, prior to this he had the role of Micro SME Leader, a position he had held since joining the company in Tim has full profit and loss accountability for the company s Small Business unit and is responsible for driving the transformation of the company s Small Business proposition Tim has worked in Commercial Insurance for 15 years, primarily with insurers, AIG and Brit but also has experience working for a broker and a MGA, specialising in e-trading and micro SME. James Guthrie Head of Distribution - Commercial and High Net Worth James was appointed Head of Distribution, Commercial and High Net Worth, for Covéa Insurance in October 2015 having previously worked for Sterling Insurance Group since James has responsibility for distribution and broker development across Commercial and HNW. James has over 30 years experience in the UK insurance market having previously worked for LLoyd s broker Holman s, London market specialist Miles Smith and Oak Underwriting. James has a diploma in leadership and management and attended Ashridge Business School s Management Development programme.
9 Nicholas Hartley Senior Innovation Manager Nic was appointed Senior Innovation Manager for Covéa Insurance in October 2015, having previously worked for Sterling Insurance Group since Nic has responsibility for managing the commercial open market account, delivering training to both internal and external stakeholders, creating and implementing a new underwriting framework and launching a new suite of market leading SME products. Nic has worked in the insurance industry for over 20 years working in both broking and underwriting roles with Allianz and AIG Nic has a CII Diploma. Keith Hector Director of Regional Operations Keith was appointed Director of Regional Operations for Covéa Insurance in June 2015, and has responsibility for leading the regional commercial and high net worth underwriting and sales teams. Prior to this Keith had held the position of Head of Regions (South) since joining the company in Prior to this Keith ran his own consultancy business, working for major international insurers, brokers, MGA s and service providers. Keith has worked in the insurance industry for over 25 years and his experience including customer facing leadership and board level roles for major insurers. Keith has an MBA and is Cert CII qualified.
10 Steve Jackson Head of Financial Crime Steve was appointed Head of Financial Crime for Covéa Insurance in 2012 and has responsibility for developing Covéa Insurance s internal and external counter-fraud strategy, encompassing both claims and underwriting fraud. Steve has spent over 35 years working in counter fraud, holding positions with Equity Insurance, Zurich Insurance, Cunningham Lindsey, Capita Insurance Services and the police force. Before joining the insurance industry, Steve spent over 22 years working as a police officer for the Lancashire Police Force. Steve is a member of IFED Management Board. Stephen Long Head of Direct Distribution Stephen was appointed Head of Direct Distribution in January 2014 and is responsible for leading Covéa Insurance s direct business. Having joined Provident Insurance as a Graduate Trainee in 2001, Stephen held a wide variety of senior management positions in Claims, Customer Services, Credit Control, Marketing and Sales. He was also part of the team that supported the integration of Provident Insurance and MMA Insurance to form Covéa Insurance in Stephen has a MBA and a degree in Business & Management Studies from the University of Bradford and is ACII qualified with Chartered Insurer status.
11 Lisa Meigh Director of HR & Learning Lisa was appointed Director of HR & Learning in October 2015, following three years as Head of HR & Learning for Covéa Insurance. Lisa is responsible for leading, developing and implementing the HR & Learning strategy and culture. Prior to this, Lisa had worked for Provident Insurance since 1995 where she held roles in both claims and Learning & Development. Lisa is a chartered Member of the CIPD, has a post-graduate in Organisational Development and Design and is a qualified MBTI practitioner. Garry Simmons Head of High Net Worth and Commercial Claims Garry was appointed to the role of Head of HNW & Commercial Claims in December 2015 and has operational and technical responsibility for High Net Worth and Commercial Claims at Covéa Insurance. Prior to this Garry was Head of Claims at Sterling Insurance Group, a role he had held since Garry has worked in the insurance industry for 27 years, having previously held senior claims positions at Albion Insurance. Garry is an accredited counter-fraud specialist and represented Sterling Insurance Group on both the ABI s Property Committee and Property Claims Forum.
12 Sara Simmons Head of Operations and Schemes Sara was appointed Head of High Net Worth and Schemes for Covéa Insurance in September 2015 having previously held the role of Head of Operations and Schemes at Sterling Insurance Group since 2013 and Head of Home Insurances before that. Sara has nearly 20 years experience in the insurance industry, for both brokers and insurers, predominantly in mid and high net worth insurance but also in commercial and schemes. Sara is ACII qualified with Chartered Insurer status and holds a Post Graduate Diploma in Law and Legal Practice from the College of Law and a Post Graduate Diploma in Environmental Law and International Law from the University of Kent. Barry Street Head of Engineers Barry has responsibility for vehicle damage inspection services and supplier customer services. Prior to the formation of Covéa Insurance in 2012, Barry had held the role of Head of Engineers for Provident Insurance since Prior to this, Barry was Chief Motor Engineer for Provident Insurance since joining the company in Barry has been working in the insurance industry for over 28 years and has represented high profile companies such as Royal Insurance. Barry is a corporate member of the Institute of Automotive Engineer Assessors (IAEA), a member of the Institute of the Motor Industry (MIMI), a Member of the Institute of Road Transport Engineers (MIRTE) and a member of the Federation Internationale Des Experts en Automobiles (FIEA).
13 Steven Walker Head of Operational Claims Stephen was appointed Head of Operational Claims in 2009, and is responsible for the delivery of claims services across motor, home and commercial product lines. He has over 25 years experience in the insurance industry, previously working for Aviva where he held a number of technical, managerial and field operations roles before moving to Provident Insurance in 2004 as a Customer Service Manager. Stephen is an ACII qualified Chartered Insurer and has a MBA from Newcastle Business School. Gary Yeates Director of Pricing & Underwriting, Personal Lines Gary was appointed Director of Pricing and Underwriting Personal Lines for Covéa Insurance in September 2015 and is responsible for the strategic direction of pricing and underwriting on personal lines. Gary joined Covéa Insurance in 2014 as Head of Pricing and Analytics, prior to this Gary had held roles as Chief Actuary at Ageas and NFU Mutual, and has over 20 years general insurance experience. Gary has a first class degree in Physics, is a qualified actuary and is an active member of the Institute of Actuaries. A254A 01/16 Covea Insurance plc, Norman Place, Reading, RG1 8DA Registered in England and Wales No Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority No
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