E ternal audits. grow. NHS Credit Union Ltd. arising during the audit can be dealt with quickly have presented courses on credit union auditing

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1 E ternal audits Alexer Sloan, Chartered Accountants have add real value to y Credit Union with experts on The NHS Credit Union has enjoyed a long sting highly effective business relationship with Alexer Sloan for the provision of external audit services over many years. Alexer Sloan operate a clear strategic focus on the delivery of a high quality valued service their staff have a fantastic sense of professionalism at all times. We are delighted with the service provided over many years look forward to continuing to develop business relationship going forward. h to assist y Credit Union as it continues to Robert Kelly General Manager developed particular expertise in advising credit unions over the last 20 years. We currently carry out external audit services for a range of Version 1 Version 2 Credit Unions including some of the largest in the country. We provide a Partner led service which aims to grow. NHS Credit Union Ltd Our expertise is demonstrated by the fact that we arising during the audit can be dealt with quickly have presented cses on credit union auditing efficiently. accounting on behalf of the Institute of Chartered Accountants of Scotl (ICAS). We We have developed own specialised Credit have also advised ABCUL on the implications of Union audit programmes manuals which International Accounting ensure that we can offer an efficient, high quality Stards on credit unions. audit service. All programmes are regularly updated are fully compliant with International All team receive regular credit union training to Auditing Stards Auditing Practice Note 27: ensure they are up to date with the latest credit The Audit of Credit Unions in the United Kingdom. union We are authorised by The Institute of Chartered developments. By providing a highly experienced well trained team, any issues Accountants of Scotl to carry out audit work.

2 Internal audit Internal audit is more than just checking the Credit Union s bank reconciliation. It involves reviewing each aspect of the Credit Union s operations to ensure compliance with both external regulatory requirements internal rules policies procedures. Internal Audit can help identify where improvements can be made to procedures that would help the efficiency of the Credit Union. The Association Internal Auditors of Credit (ACUIA) Union is the premier international organisation for Credit Union Internal Audit resces. Membership of the organisation gives us the leading edge in providing services to the UK Credit Union market. In addition to the resces of ACUIA, we also use the resces stards of the Institute of Internal Auditors (IIA). Our internal audit work is carried out in line with the Institute of Internal Auditor s guidance paper: Effective Internal Audit in the Financial Services Sector. An efficient internal audit service requires detailed knowledge of the organisation. We have been working with Credit Unions for over 20 years providing external internal audit for some of the largest Credit Unions in the country. We have helped Credit Unions introduce new controls to deal with new products such as the Credit Union Current Account. We have also helped Credit Unions achieve compliance with ABCUL s Code of Governance. We are very satisfied with the level of work produced by them, their knowledge of the Credit union sector their willingness to go that little bit more for us when required. They are very approachable when we need assistance / information out-with the remit of their scheduled work. On behalf of 1st Class Credit union I would have no hesitation whatsoever on recommending Alexer Sloan Andy Wright Manager 1st Class Credit Union Ltd

3 Business plans Business plans projections are not only a year of the plan so you can judge how y regulatory requirement but they are also a vital decisions will impact on regulatory compliance. business tool for any Credit Union. All projections also come with scenario analysis We can take the Board Management to show you the impact on y projected results through every step of the process so that the of changes in key variables such as bad debts or plan projections reflect the Board s views membership numbers. plans. Our plans have been used by a wide range of Our projections are developed using CU- Credit Unions in recent years. You also have the PRO assurance Credit Union Projection Model. We that business plans developed CU-PRO using in-depth Credit projections are compliant with all regulatory Union knowledge expertise which we have requirements guidance. built up over the last 20 years. This model was created specifically for Credit Unions. The model builds up the projections based on a series of different questions specific to y Credit Union. The model can hle all types of different credit union services including different loan share products using different interest/ dividend rates. The projections also show y projected capital liquidity ratios for each Our Business Plans will be customised to y specific Credit Union. The plans will include both SWOT PESTEL analysis for y credit union. In addition, the key financial information will be summarised by graphs tables to allow the Board to focus on the key financial results.

4 Pa roll processing Our payroll service is aimed at providing you with an efficient service that takes the time Confidentiality - payroll records are kept away from y premises. hassle away from you, the client. Alexer Sloan provides payroll services for over 200 clients including Credit Unions. Flexibility with payroll runs - tailored to suit y needs whether that is weekly, fortnightly, f weekly or monthly payroll runs. Our service is led by Fiona Holt who manages this department. Fiona has over 25 years experience of providing payroll services has passed the Sage Partner Training all elements of pay deductions Accreditation Payroll Examination. of payment. payroll we can provide: Cost efficiency savings - easing pressure on management administration. Professional advice - keeping you up to are already using Payroll service including a number of Credit Unions. RTI compliant service service will help ensure you comply with the Real Time Information (RTI) requirements of HM If you require any further information on service or wish a free quote please do not Experienced personnel - several hundred organisations Revenue & Customs. date with new legislative requirements. Flexibility with payment to employees - this can be done by BACS or y own method In engaging Alexer Sloan to process y Provision of payslips reports - detailing hesitate to contact us.

5 Board & staf training In an ever changing regulatory environment, held include :- training is of the utmost importance to union directors staff. credit Interpreting Understing Credit We can provide a range of training cses to help y credit Union Accounts Accrual Accounting Bank union keep up to date with the latest changes key requirements. Why Alexer Sloan? Reconciliations Risk Management for Credit Unions Credit Union Business Plans Credit Union Governance Training will be tailored to meet y s. needs rather than a stard cse. Seminars Training will be carried out by staff with In addition to providing a range of cses, we detailed practical knowledge of Credit also hold Credit Union Seminars dealing with the Unions. We have provided Credit Union key issues affecting Credit Unions. training on behalf of ICAS. Training can be carried out either at y Clients receive discounted rates on the cost of premises attending Seminars. or at Glasgow or Edinburgh offices. If you wish, more than one Credit Union can attend the training allowing you to split the costs. We provide detailed notes with useful examples for all cses. We can develop cses to meet y specific needs. Examples of training cses we have Recent Credit Union cse feedback: Well delivered very informative (Manager Version 1 Credit Union, Edinburgh) Good cse literature facilitators (Director Version 1 Credit Union, Glasgow) Very thorough well explained good examples provided across both topics (Development Officer Glasgow)

6 About Alexer Sloan Background We are the Scottish representative firm of the Alexer Sloan was formed in 1867 since DFK association of independent accountancy then we have developed a reputation for firms. Through this network we have access to providing clients with a quality service. We expertise through twenty nine offices throughout are registered by The Institute of Chartered the U.K. in some sixty two countries Accountants worldwide. services. of Scotl to provide audit DFK member firms share the We have offices in Glasgow mission of offering clients global knowledge Edinburgh. The firm has over 50 staff including services whilst maintaining a local approach eight Partners one Associate. personal service. We work with a wide range of businesses covering the not for profit, Credit Union Experience financial, retail services sectors. The firm acts for a number of the largest We are the 2nd largest auditor of Housing Associations in Scotl work with over 300 Scottish charities. Credit Unions in the country has particular expertise in advising businesses whose accounting requirements are the subject of specific statutory legislation. Details of The firm provides a service tailored to the Credit Union service can be found on requirements of individual clients, backed by dedicated technical expertise personal contact. This emphasises continuity of service so that the unions client is able to contact partners managers who know them their particular business. Through this continuity, clients problems are resolved promptly. Credit Union webpages news at blog