State and Local Government by Dell: Optimizing budgets for greater efficiency

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1 State and Local Government by Dell: Optimizing budgets for greater efficiency

2 Table of Contents Dell State and Local Government Solutions Dell Local Government Solutions in the News Customers in the News Helping Government Meet Today s Challenges with Tomorrow s Technology City of Las Vegas City of Atlanta City of Redondo Beach South Dakota Housing Authority Montgomery County Liquor Authority Dell Published November 2014 All rights reserved.

3 Dell State and Local Government Solutions Rugged Solutions Digital Forensics Mobile Video Evidence Telework Assistive Technology Financial Services Application Modernization Services Consulting Services Deployment Services Infrastructure Consulting Services Data Center Virtualization Desktop Virtualization Cloud Computing Data Center and Cloud Management Data Protection Information Management Mobile Workforce Management Security Personal and Office Volume Licensing Learn more about all of Dell s Local Government Solutions here 3 Dell Published November 2014 All rights reserved.

4 Dell Local Government Solutions in the News Single Vendor Purchasing for Data Centers Tablets for Government: Dell Latitude 10 Enhanced Security How To Modernize Legacy Applications and Be Certain of Your ROI 4 Dell Published November 2014 All rights reserved.

5 Customers in the News 5 Dell Published November 2014 All rights reserved.

6 Helping Government Meet Today s Challenges with Tomorrow s Technology Budget cuts can be tough on any organization. Smaller cuts can sometimes be absorbed without much noticeable change in day-to-day operations, but when forced to cut more than 5% of their budget some difficult decisions have to be made. Most of our government customers have been forced to make those decisions for the last few years - and with more cuts on the way as a result of sequestration budget measures, government organizations at all levels are going to be forced to do even more with even less. At Dell, we ve actually been able to help our government customers weather the current budget environment by using efficient IT solutions to address their most complex problems in this case, relieving budget pressure while continuing to execute their missions. In a recent whitepaper commissioned by Dell, IDC outlined that movement to more efficient technologies for government customers has not only resulted in more effective operation of their IT environments, but has also helped many of the early adopter agencies to realize very positive return on investment (ROI). For instance, government agencies have estimated the adoption of cloud will save around $1 million annually for every 7,500 users. There are many opportunities for savings like this to be realized through the adoption of more efficient IT platforms with 25% of the U.S. federal IT budget, nearly $20 billion, spent on systems that could easily be migrated to new IT platforms. Today we announced a great example of a customer that Dell has helped to use their technology as a tool to not only operate more effectively and efficiently, but also to help them save money. Maricopa County, Arizona s largest county and the fourth most populace county in the country, migrated their Recorder s office from EMC to Dell storage and servers to speed up the implementation of multiple programs and saving more than half a million dollars. As those at Maricopa County discovered, it s not just about what more efficient technology will do to help carry out the tasks that technology is designed to support. It s also about how that technology can help save money outside of the IT budget and re-allocate existing resources to focus on other ways to innovate for the citizens they serve. Stories like this are far from unique. Other government customers have realized similar benefits. City of Thousand Oaks was able to update its IT infrastructures resulting in eightfold faster data recovery and 86% less storage management time required. Meanwhile, City of Las Vegas switched to Dell Compellent storage and PowerEdge servers to reduce the cost-per-gigabyte by 50%, refocus 50% of its staff on innovation and anticipate an overall 50% reduction in its total cost of ownership thanks to updating its data center. In many cases, by implementing more efficient and effective IT, Dell has helped its customers in government solve problems outside of the data center. Nash County not only reduced its data center footprint by 60%, it lowered power and cooling costs by 20 to 30% when Dell updated its data center, allowing the customer to shift a quarter of its staff from reactive IT maintenance to research and development. By upgrading their data center, Gaston County was able to save nearly $1 million in its first year of operation across a number of line-items in their budget. Our government customers have quite a challenge in front of them with almost each one expected to quite literally do more with less as IT becomes an increasingly integral part of government operations and budgets continue to get slashed. At Dell, we have helped thousands of companies and organizations use information technology and business process solutions to improve performance and reduce costs, earning a reputation for excellence based on strong performance and expert council. Whether through organic development or acquisitions, we have put together a solution set that helps government customers quickly and easily transition to 3rd Platform environments that will help them better accomplish their mission and save money. We ve not only been ahead of this curve in helping our government customers to use IT as a tool to help them be more efficient and effective, we ve made the commitment to expand our portfolio to ensure we re not only able to offer our government customers and others what they need today but also what they will need tomorrow. 6 Dell Published November 2014 All rights reserved.

7 Winning big with highly efficient hardware The City of Las Vegas maximizes IT availability for departments that function 24x7, while reducing total cost of ownership for storage by 50 percent Business Need The City of Las Vegas was running too many servers for its 30-year-old data center. It needed more efficient and cost-effective servers and storage. Solution - The city replaced its legacy SAN and legacy servers with Dell Compellent storage and Dell PowerEdge servers, also virtualizing many servers onto a Microsoft Hyper-V-based platform. 50% less staff necessary compared to comparable city offices Providing a high degree of availability is critical to the ongoing functioning of the City of Las Vegas. Saving money is very important to our long-term viability. Our strategic relationship with Dell addresses both of these needs. Robert Joseph, Systems Administrator, City of Las Vegas Benefits 24x7 availability enables infrastructure to better serve police department, fire department and courts Projected 50 percent lower total cost of ownership for storage over five to seven years 50 percent reduction in storage cost per gigabyte Solutions Featured Data Center Consolidation Data Center Virtualization Storage View the customer story here 7 Dell Published November 2014 All rights reserved.

8 City of Atlanta slashes storage costs by 60 % with the Dell DR4000 The City of Atlanta ensures its backups complete on time and reduces its storage costs with the Dell DR4000 data deduplication and compression backup appliance Business Need Backups were a problem for the City of Atlanta: they required nearly all day to run, introduced compliance risks and incurred significant costs. To address the issue, the organization looked for a robust and fast backup and recovery solution. Solution - The City of Atlanta deployed the Dell DR4000 deduplication and compression backup appliance, which has helped it cut its data backup time by 70 percent and reduce storage expense by 60 percent. $117k annual savings We are getting an percent deduplication rate for 33TB of Exchange 2010 data with the Dell DR4000. Brandon Colvin, Server Engineer, City of Atlanta Benefits Completed backups 70 percent faster, ensuring they finish within the allotted window Delivered an percent deduplication rate for 33TB Installed quickly and easily, freeing up IT staff time and reducing expenses Solutions Featured Backup and Recovery View the customer story here 8 Dell Published November 2014 All rights reserved.

9 City employees gain flexibilityand IT saves time A major IT refresh has given City of Redondo Beach employees new work flexibility and provided citizens with better PC access, while saving IT staff hundreds of hours annually Business Need To keep delivering services at peak performance, the City of Redondo Beach s IT infrastructure from its desktops to its data center needed updating, but at minimal capital cost. Solution - With the help of Dell Services, the City deployed 55 virtualized desktops for public access, enabled remote desktop access for City employees, virtualized applications for delivery to 550 city employees, and mirrored storage to improve disaster recovery. Deployments now 75% faster Dell s desktop virtualization solution makes PC workstation downtime at the libraries a thing of the past and easily saves us about 200 IT hours a year. Chris Benson, IT Director, City of Redondo Beach, California Benefits Public access PCs are more available, saving 200 hours in IT repair time a year Employees gain workplace flexibility via remote access Deployment disruptions minimized, with no services impact Solutions Featured Deployment Services Desktop Virtualization Application Virtualization Disaster Recovery Financial Services Networking Storage View the customer story here 9 Dell Published November 2014 All rights reserved.

10 Agency accelerates backup and recovery South Dakota Housing Development Authority enjoys fast backups, reliable recovery and deduplication rates of 72 85% while reducing IT workload by two hours a day with the DR4000 Disk Backup Appliance Business Need To improve customer care, prevent performance problems and reduce IT workload, the South Dakota Housing Development Authority needed to replace its tape-based backup system with a disk-based approach to data protection. Solution - The Authority deployed DR4000 Disk Backup appliances at its primary and backup sites. Thanks to deduplication rates of percent, backups complete within approved windows, saving IT staff two hours a day and ensuring reliable recovery that satisfied auditors. Full backups in just 8 hours We are saving at least two hours a day with the DR4000 that we used to have to spend managing the backup process, so we have more time to spend on other projects. Travis Duffy, Network Administrator, South Dakota Housing Development Authority Benefits Eliminated business disruptions due to backups running past their allotted windows Slowed data growth and reduced costs by delivering deduplication rates of percent Reduced IT workload by at least two hours a day, speeding other important projects Solutions Featured Backup and Recovery Disaster Recovery View the customer story here 10 Dell Published November 2014 All rights reserved.

11 Data flows faster at Montgomery County, MD, Department of Liquor Control A county-level control jurisdiction foils slow backups over T1, collects vital retail and warehouse data, and reclaims 40 to 50 percent disk storage space Business Need Montgomery County, MD, Department of Liquor Control needed to back up back-office servers - from its 25 retail stores nightly, across the County s T1 lines. Backups were not completing overnight, extending until next day impacting network and back-office server performance. Solution - Dell AppAssure speeds full server backups from the stores to as little as one to two hours. The process is automated and IT staff has visibility into the status of each store s backup without leaving their desks. On-demand snapshots of data at headquarters facilitate department logistics and reporting. The most important thing for me is the peace of mind that I have a complete, full backup. Alex Caldas, Acting IT Manager, Montgomery County (MD) Department of Liquor Control Benefits Backups complete in minutes, not hours Data compression, deduplication and rollups configured to predefined fixed disk sizes Disaster recovery testing in as little as an hour Solutions Featured Backup and Recovery View the customer story here 11 Dell Published November 2014 All rights reserved.

12 12 Dell Published November 2014 All rights reserved.