CCTA MAINTENANCE OPERATIONAL POLICY

Transcription

1 CCTA MAINTENANCE OPERATIONAL POLICY Revised November

2 Maintenance Plan Policy Revised April 2014 Purpose The purpose of the CCTA s Maintenance Plan is to develop a consistent, on-going system of maintenance procedures and guidelines to be used as a basis and reference to ensure the highest quality and the most cost effective maintenance program for the Chittenden County Transportation Authority. The CCTA Maintenance Plan is a management tool for evaluation and monitoring of the Chittenden County Transportation Authority maintenance program, based on goals and objectives, industry standards, and accepted maintenance procedures, including training and planning of different functions involved in maintenance. Part One Goals and Objectives The Chittenden County Transportation Authority utilizes management by an objective approach to its maintenance program, providing a blueprint for the maintenance operation and also a series of indicators to determine the progress being made in individual areas. The following goals and objectives have been developed for the Chittenden County Transportation Authority s Maintenance Department. Goal A : Provide Quality Cost Effective Maintenance Objective One Meet or exceed industry standards for maintenance performance indicators. Activities: A. Reduce Road Calls; Performance Indicator: Road calls/100,000 miles; Performance Standard: 10 per 100,000 miles B. Reduce Maintenance Hours/1,000 Revenue Vehicle Miles; Performance Indicator: Maintenance hours/1,000 revenue vehicle miles; Performance Standard: Not to exceed 25 hours C. Increase Vehicle Miles/Mechanic Hour; Performance Indicator: Miles per mechanic hour; Performance Standard: Not less than 55 D. Increase Fuel Mileage/Gallon Performance Indicator: Miles per gallon 2

3 Performance Standard: Not less than 3.0 (buses) Performance Standard: Not less than 6.0 (MAP & Service vehicles) E. Increase Miles per Quart of Oil/Added Oil Performance Indicator: Oil quart per miles Performance Standard: Not less than 175 miles per quart (buses) Performance Standard: Not less than 800 miles per quart (MAP & Service vehicles) Objective Two Continue Appropriate Inventory Control and Management Activities: A. Review Inventory Minimum and Maximum on a Bi-Monthly Basis Performance Indicator: Frequency of inventory review Performance Standard: Four times per year B. Conduct a Physical Count of Inventory at lease Twice per Year Performance Indicator: Book Value Performance Standard: +/- 2% Objective Three Maintain a Quality Maintenance Control System Activities: A. Insure adherence to Preventive Maintenance schedule Performance Indicator: Meet all manufacturer targets for scheduled preventative maintenance schedules. Performance Standard: 100% B. Reduce Active Fleet Average Age Performance Indicator: Total bus years divided by number of buses Performance Standard: Not to exceed 12 years C. Maintain present spare ratio based on peak requirements plus incidental needs, i.e., scheduled maintenance, marketing, training and safety, accident repair, major overhaul and spares to facilitate rebuild projects Performance Indicator: Percentage of spares to anticipated total fleet requirements Performance Standard: 20% 3

4 Goal B : Increase Safety Awareness to Maximum Level Objective One Provide Safe Working Environment Activities: A. Conduct Periodic Safety Inspections Performance Indicator: Formal inspections Performance Standard: Minimum of one formal inspection per month B. Conduct Periodic Safety Meetings Performance Indicator: Safety meetings per month Performance Standard: Minimum of one safety meeting per month C. Conduct Periodic Tailgate Sessions with all Maintenance Personnel, emphasizing safety Performance Indicator: Tailgate sessions per Quarter Performance Standard: One per Quarter Objective Two Increase Level of Employee Safety Activities: 15 Reduce Frequency of Employee Accidents Performance Indicator: Accident per 10,000 hours worked Performance Standard: Not to exceed 5 B. Reduce Severity of Employee Accidents Performance Indicator: Number of lost workdays per 10,000 hours worked Performance Standard: Not to exceed 10 4

5 Part Two Introduction CCTA operates a facility at 15 Industrial Parkway, in Burlington, Vermont. It was built in 1997 and is located in a modern, green belt industrial park. This facility houses the Maintenance Department, Operations, Administrative Offices, and the Bus Garage. The Maintenance Department consists of six work bays (five with in-ground lifts and one with a portable lift); parts storage room; tool storage room; welding-part cleaning room; break room; machine and bench area; Dispatch office; Administrative staff offices; indoor service wash bay; parking garage for all revenue vehicles. The CCTA Maintenance Department is responsible for the repair and maintenance of advanced design transit buses, plus support vehicles. CCTA also leases vehicles to its paratransit contractor (currently Special Services Transportation Agency). Service Support Vehicles Additionally, CCTA is responsible for maintaining all equipment and tools for repairing and cleaning all vehicles that are assigned to the maintenance department for servicing. CCTA is also responsible for the care of all leased vehicles purchased with Grant funds. CCTA assures that the subcontractor meets all minimum maintenance standards: 1) CCTA requires that SSTA provide the CCTA Director of Maintenance Manager with all maintenance records by the tenth of each month. 2) CCTA requires SSTA to plug PM mileage into a spreadsheet to verify PM's are done within FTA prescribed intervals. 3) CCTA holds payment each month until all standards are met. Maintenance, preventative and otherwise, on Essex leased vehicles, is performed in house by CCTA mechanics. 5

6 Maintenance Department Personnel (1) Director of Maintenance (1) Assistant Director of Maintenance (7) Master Mechanics (2) Foremen (2) Apprentice Mechanic II (1) Parts Clerk (1) Wash Rack Crew Chief (5) Custodian/Utility (1) Auto Body Technician The CCTA Maintenance Department operates two shifts per day, Monday through Saturday. All major work is performed during the day shift and continues on second shift, when necessary, if second shift mechanics are capable of carrying out the task. The second shift performs the majority of Preventative Maintenance and weekly inspections, along with light maintenance reported on the driver defect reports. The facility is closed and secured at 1:00am Monday through Friday, and at10:30pm on Saturdays. There is no maintenance activity on Sunday or CCTA recognized holidays. Mechanics provide their own hand tools. By the Union Agreement, CCTA provides each mechanic with $1, per fiscal year for tool reimbursement. Such purchases are verified by the Director of Maintenance through receipts. The Director of Maintenance periodically and randomly inspects the hand tools of each mechanic to ensure they have the required tools and that none are unsafe or otherwise not serviceable. Mechanics knowledge and skills are continuously upgraded through use of various special one-to-three day courses, offered by bus manufacturers and other major component providers. Updated, new product, or technical manuals and visits by technicians supplement mechanic training. When necessary, CCTA provides mechanics with training pertaining to new or updated equipment. 6

7 Preventative Maintenance Essential to any good maintenance program, and the key to its degree of success, is a well planned and timely performance of Preventative Maintenance (PM). The overall quality of the PM program can be measured in terms of miles of vehicle operation between road calls and labor, fuel, oil, and parts cost per mile. Preventative Maintenance is an important part of Maintenance activity at CCTA. The PM system consists of B, C, and D. Inspections are done on 3,000, 6,000 and 12,000 mile intervals on transit coaches. Service vehicles are serviced on manufacturer s recommended interval; The B, C, and D PM Inspections take an average of 8 hours and include, but are not limited to, the following: Inspect emission system and check for engine codes, address any issues before vehicle goes back on road. After repairs are completed clear all current codes road test and recheck. Thoroughly check the interior of the bus, including operations of all dash gauges, interior lighting, seats, and stanchions, all safety equipment, door(s) operation, wheelchair lifts and securement devices, stepwells and flooring, steering, passengers signal, windows and latches, emergency hatches and quick-release lock, etc Thoroughly check the exterior of the unit, including all lights and reflectors, mirrors, headsign window, windshield and wipers, body panels, compartment doors, batteries and trays, wheels, hubs, nuts, and tires for tread depth/wear, etc. Thoroughly check the undercarriage: including the draining of all air tanks, inspect/adjust brakes, linings, chambers, and hoses. Check suspension, air bags, leveling valves, ride height adjustment and kneeler system, tie rods and steering components, king pins/ ball joints, drive shafts and u-joints, axles and housings, frame. Draining and replacing the engine/transmission oil and filters, power steering oil and filters, rear end oils. Check all lines in the engine compartment for defects and leaks, the air intake system, cooling system ph and additive test, fluid leaks, air intake screens and filters cleaned, fuel filters serviced, generator, alternator, hoses, lines and wires. Thoroughly check A/C or Heating System for proper operation (seasonal). Road test vehicle for final sign off of inspection. The inspectors on A, B, C, and D inspections perform only minor repairs. Other defects noted are then reviewed by the Foreman, who determines the priority of the corrective action and assigns the work. If the defects are major or related to safe operation, the transit coach is red-lined and not released to the Operations Department for use until such defects have been corrected and the coach is road tested. 7

8 Process Mileage readings are recorded daily on each bus. Mileage is entered into Dossier, the maintenance computer software program, as the unit is being fueled. The computer is set up for advance notice when vehicle inspections are either due, overdue or coming due within 500 miles. A vehicle inspection report is reviewed daily by the Night Foreman, who then assigns the work. The Preventive Maintenance schedule is set up under (B), (C), and (D) inspections. The intervals are established using mileage thresholds and are set up specific to bus models and manufactured years. The inspection intervals are listed below. (B) Minor inspection, consisting of PM check list and chassis grease. (C) Major inspection, consisting of engine oil change, chassis grease, and PM check list. (D) Major inspection, consisting of transmission oil and filter change, chassis grease, and PM checklist. (B) Inspection is performed on gasoline Support Vehicles every 3,000 miles. (B) Inspection is performed on diesel Support Vehicles every 5,000 miles. (B) Inspection is performed on the Nova 1997 RTS / 500 series buses every 3,000 miles. (B) Inspection is performed on the Nova 1998 RTS / 600 series buses every 3,000 miles. (B) Inspection is performed on the Nova 2000 RTS / 700 series buses every 3,000 miles. (B) Inspection is performed on the Nova 2001 RTS / 800 series buses every 3,000 miles. (B) Inspection is performed on the OPUS series buses every 3,000 miles. (B) Inspection is performed on the Gillig series buses every 3,000 miles. (C) Inspection every 6000 miles (major inspection) on all buses. This inspection consists of engine oil change and all interior HVAC filters, chassis grease, and PM checklist. (C) Inspection every 3000 miles (major inspection) on all gasoline Support Vehicles. This inspection consists of engine oil change, chassis grease, and PM checklist. (C) Inspection every 5000 miles (major inspection) on all diesel support vehicles. This inspection consists of engine oil change, chassis grease, and PM Checklist. (D) Inspection every 12,000 miles on all buses in fleet. (D) Inspection every 75,000 miles on all Gillig buses. (D) Inspection every 18,000 miles on Ford Cutaway Buses. See attached Preventive Maintenance Unit Reports and PM Checklists to view details. Most inspections are performed by the second shift maintenance staff. Component changes are made if manufacturer makes a recommendation or experience indicates an interval should be sooner. 8

9 Inspections CCTA buses are inspected approximately every 5 weeks under a normal operating schedule. This inspection is performed on second shift by a PM mechanic and a master mechanic. Any small defect is repaired by the PM mechanic. All major repairs are reported to the foreman and are either repaired that night or held for Mechanics on the first shift. Buses returning to the garage that are due for an inspection are parked in a separate area, after the Wash Rack Crew Chief services them. The Wash Rack Crew Chief fuels the bus, checks all fluids, dumps the fare box in the cash receiver, sweeps out the bus, and washes the exterior of the bus. Inspection Procedure by PM and Master Mechanic PM Mechanic: The PM Mechanic first checks the defects slips, performs a road test, and then completes a service brake test. Any problems are noted; the bus is returned to the garage. Master mechanic: The Master Mechanic will inspect the bus on a lift, checking the parking brake, wipers, horn, instrument panel, destination sign, interior lights, passenger chimes, doors, mirrors, glass, grab rails, and emergency exits. The Master Mechanic and PM Mechanic then check all running lights and Check engine for any stored codes that would indicate a problem with the emission system or problem with the power train. Any problems will be repaired or the vehicle will be taken out of service if unable to complete repairs. PM Mechanic: The PM Mechanic then performs the following: checks tire pressure, lug nuts, tire treads, and rims. He would then check the exterior of the bus for damage or defects. The engine area is checked and then, with the engine running, the engine and transmission oil are checked with special attention paid to water leaks, or unusual noises. The undercarriage is inspected and greased, the air tanks are drained, and the air dryer is checked. The inspection crew repairs all minor defects, which have been detected at this time. Any major problems found are repaired by the Master Mechanics on duty or held over for the 7:00am to 3:30pm shift. Each item on the inspection card is checked off as it is completed, and any defects are noted. Minor defects are the responsibility of the PM Mechanic on duty. If major work is needed, the bus is removed from service until the repairs have been completed. After inspection and repairs are completed the bus is parked in the storage garage. Bus performance is constantly monitored in an effort to provide peak efficiency of operation. Miles per gallon of diesel fuel usage and miles per quart of oil being consumed by a vehicle is tracked as one method of detecting potentially serious problems. Any excessive usage of oil or diesel is brought to the attention of the shop foreman immediately, and appropriate action is taken. 9

10 Engine oil and transmission oil samples are taken every 3,000, 5,000, 6,000, 12,000 and 24,000 miles. Anti-freeze is tested in house and extender is added as needed. If there is a suspected problem before inspection is due, a sample will be taken prior to the inspection date. Driver s Pre-Trip Inspection Each bus contains a Pre-Trip Inspection book. The inspections are completed by drivers each time a bus leaves the garage. If, during the course of the run, the driver finds any operational problems in the bus, he or she will make a note on the pre-trip inspection form. This form is collected at the Fuel Island at the end of the shift. The service person at the Fuel Island will repair any minor defects or give the defect report to the foreman who will determine the maintenance work necessary for that bus. Emission Systems The emission system is monitored by a computer and triggers a yellow check engine light and an audible warning alarm. If a fault is detected in the system at any time during the use of the bus, this system is triggered and the bus is immediately Road Called and returned to the garage for service. Also during PM inspections the system is checked by attaching a laptop computer equipped with diagnostic software to check for history codes and repaired cleared and road tested. Buses with minor problems are fixed in the wash rack area and repaired before they are parked. Buses with mechanical problems of a more major nature are parked in the lift area for buses needing immediate attention. Any bus that isn t fixed that night will be marked out and will be fixed the next day. Bus Cleaning In an effort to ensure a clean and comfortable ride for our passengers, each bus is cleaned every night while the bus is being fueled, and then it is driven through the bus wash. Any "sick " bus is taken off the road immediately for cleaning. The interior of each bus is given a thorough cleaning after each inspection. Vehicle Life CCTA s fleet of revenue vehicles is comprised of 12, 10, and 5 year buses. The RTS, Opus, and Gillig and MCI buses are 12 year 500,000 mile; The International is 10 year 200,000 mile: and the Ford and Chevy Cutaways are 5 year 150,000 miles. This is to be exceeded when possible. Road Calls In the event of a mechanical problem or breakdown during service, it is sometimes necessary to service the bus on the road. General Repairs Each shift Foreman assigns repair work. At CCTA some of the mechanics have expertise in one or more areas and are generally assigned to perform such work. All repair activities at CCTA are recorded through use of work orders in Dossier. Work order activity usually originates from defects found during PM inspections, a driver's pre- 10

11 trip check (operating defect report), during nightly service in the fuel lane, or in-service defects/ road calls. 11

12 Service Lane The service lane is manned by one full time Washrack Crew Chief and Cleaner Personnel. Cleaner/Service personnel see and operate each fleet vehicle more often than any other person in the department-usually each vehicle every day of operation. They become aware of each vehicle's individual characteristics (or personality) and are in a position of detecting and reporting defects hidden or subtle in nature as well as those which are obvious. These workers are given the reporting function along with their other duties and made to feel they are an important part of the maintenance team. Mechanics are encouraged to reinforce this important activity and cautioned not to denigrate any worker's report as being trivial or unimportant. The crew fuels all transit coaches as they return from service, check all fluids, wash the exterior, clean the interior, and report defects noted on the card. Fuel gallons, oil used, and hub odometer reading are recorded in the Dossier Maintenance Program. The service crew routine begins as drivers return from their routes and park their buses in or immediately adjacent to the service lane (Fuel pumps). The service worker drives the bus to the fuel pump, writes down the hub odometer reading and enters it into Dossier to begin fueling. While fueling proceeds, fluids are checked/added, tires checked, and the interior cleaned. The bus is then taken through the automatic bus wash and parked in the parking garage. Major interior cleaning is done to the buses each day. All vehicles that are parked at the Chittenden County Transportation Authority are always checked for fluid and fueling needs. Building and Grounds The largest single investment of public funds that has been provided for the use of the Chittenden County Transportation Authority is the facility itself (including the building, grounds, driveways, and parking lots). While it remains the general responsibility of every employee to help maintain top condition, it is the specific responsibility of the Maintenance Department since it occupies the largest portion. CCTA employs 4 full-time utility/cleaner employees and contract employees. The Maintenance department facilitates the coordination needed to maintain the general maintenance of the facility and grounds. In addition, records are kept for building maintenance using Dossier. The Maintenance Manager and/or Foreman assign the work. Only licensed, reliable outside firms service and repair the major and technical building systems such as electrical, water and air handling, heating, plumbing, fire sprinkler systems, and electronic alarm system. 12

13 Shelters and Snow Removal The utility/cleaner personnel maintain the shelters year round. As repairs are necessary these employees clean, paint, remove graffiti, and replace panels and benches. In the winter months these employees are on call to remove snow and clear sidewalks, for passenger access to the buses. The number of personnel used to take care of snow removal is proportional to the snowfall. Tires CCTA buys tires at a federally negotiated price. CCTA uses a Michelin XDN2 recap on the rear of all Buses. CCTA maintains mileage records on all tires. This data is tracked and verified by Dossier Fleet Maintenance Software. Recommended air pressures are checked and maintained by the Maintenance Department. Bus drivers are trained to avoid curbing and other driving habits that shorten tire life. Field Supervisors periodically observe the driving habits of all CCTA bus drivers, taking corrective measures when needed. Maintenance Information System CCTA is currently using the Dossier Maintenance Program. This program is capable of tracking bus repairs including parts used and all labor. It is also capable of tracking inventory, PM s, and down time of each unit. It is capable of generating a wide variety of work orders and reports, which are crucial to a Maintenance Department and its inventory. Due to the need for more detailed records, there have been additional programs created by the Director of Maintenance to supplement the Dossier Program. Monthly maintenance spreadsheets, accompanied by summary sheets, track vehicle miles, for recording monthly and yearly miles, double check system and recordings of fuel, miles, oil, service inspections, Vermont State Inspections, engine and transmission mileage exchange data. Monthly and yearly summaries are used to track month fuel usage, MPG, oil and transmission fluid usage, and quarts per mile. All listed data is used to provide monthly, quarterly, yearly trends in fluids usage. Fare box Fare box maintenance is performed as needed by Maintenance Personnel. 13

14 Maintenance Department Procedures Physical Inventory During the year parts to be ordered are fax quoted to a number of known vendors. Additionally, CCTA is always researching new vendors for price and quality. At least three authorized vendors are to be used, unless the item is dealer only, manufacturer only or there are limited vendors that supply the item. 1. The CCTA Purchasing Procedures are to be followed for each and every purchase. 2. Lowest cost, along with quality and availability, are components of ordering from each vendor. 3. The Fax quote price comparison sheets are kept in the Parts Room file cabinet. 4. Purchase order and price comparison sheets are to match, with date, P.O. # and price. 5. The Assistant to Maintenance Manager is to review parts to be ordered before PO is issued. 6. The Parts Clerk checks prices and availability and then orders parts. 7. Received parts are counted and checked into inventory and compared with what is still in inventory between physical count and Dossier count by the Parts Clerk. Preparation and procedures for physical inventory (Bi-Annual) 1. Print out inventory, from Dossier, by location. 2. Count physical inventory by site location and write down on computer print out. 3. Compare physical inventories to computer inventory and make adjustments as needed. Inventory Use Procedure The mechanics are given the task of charging out all parts that are used on any repair assignment. 1. Parts are charged on Repair Order by unit number, part description, part number, quantity, and cost. 2. Dossier tracks quantity levels and parts usage by each part number and generates recommended re-order reports. 3. At the end of the week the Parts Clerk will generate a re-order report and compile a list of parts to be sent out as a fax quote. 4. After all fax quotes are collected, the Parts Clerk will compile a list of winning bidders to be reviewed by the Director of Maintenance and/or Assistant Director. 5. After approval, a PO will be issued to vendor and sent out by Parts Clerk. 14

15 Maintenance The vehicles are fueled, defects are repaired and PM s are conducted each day of operation. Mechanics fill out a Repair Order for unit work was performed on. Each Repair Order charges parts and describes work completed. Recording Procedures 1. At the end of normal operation, the vehicles are brought to fuel pump area; the utility/cleaner person takes hubodometer reading and vehicle number and then records all information using the fuel system spreadsheet in Dossier. 2. While fueling is in process, the fluids are checked and recorded. If they need to have fluids added, it is documented, along with total amount of fuel dispensed. 3. The floor of each vehicle is swept out; seats and wheelchair restraints are checked and recorded. The bus is pulled into the wash bay. 4. The Wash Rack Crew Chief probes and replaces the farebox vault. 5. Fluids are added, plus the front, back, and wheels are washed by hand. 6. Defects are checked on the driver s Pre-Trip sheet located in Driver s area. If defects are recorded, the vehicle will be brought through bus wash and parked out back for repairs. If no defects are recorded, the vehicle is brought through the wash bay and parked in the parking garage for the next day s service. 7. After fueling and washing are completed, the interior of all vehicles are dusted and cleaned for next service day. 8. All work areas are to be cleaned at the end of each shift. 9. At the end of the shift a repair order is filled out for each job task completed, including a description of the work and vehicle or item worked on. PM s and General Repairs 1. At the beginning of each shift, the Mechanic looks at the daily work sheet for assignments and/or instructions from the Shop Foreman. 2. After the Mechanic is assigned a task, he fills out a Repair Order, with each job completion, recording vehicle/item number, and detailed description of work, parts used on each task designated by system codes and time break down for each task. This documentation is handed in at the end of each shift. 3. PM s require a PM checklist, designed specifically for each model bus, and an RO for every bus having a PM, completed and signed by mechanic. 4. Mechanics are always ready for any roadcall that might happen through the course of the day. 5. First and Second shifts are required to perform all PM s, weekly, major, and general repairs, as needed. 6. Normally, first shift performs major repairs, while second shift performs Preventative Maintenance and defects that come in at day s end. 7. Second shift is responsible for making sure enough buses are ready for next day service. 15

16 Warranty Recovery Program Overview All warranty recovery and work preformed by the CCTA is documented in vehicle files or stored in separate files for warranty items, such as parts manufacturer and facility equipment. Once warranty work is performed or warranty work is invoked, documentation of it is placed in the corresponding file for that particular vehicle, part or equipment. Warranty Procedures for Authorized Dealers 1. When a warranty item, parts, repairs or equipment is needed, the Maintenance Manager or Assistant to Maintenance Manager will contact the manufacturer or authorized repair center to arrange repair/replacement of the warranty item, after the item is determined to be under warranty. 2. After the completion of warranty work or replacement of parts by the manufacturer or authorized repair center, documentation is placed in corresponding files. Warranty Procedures for CCTA Work 1. In some cases, CCTA is able to perform warranty work and replacement of warranty items. Prior to any warranty work/replacement, the Director of Maintenance or Asst. shall contact the manufacturer/distributor for authorization. 2. If authorization is given, work is given to a Mechanic that can do the warranty work and he is responsible for keeping track of all repairs, labor, mileage and parts that are replaced on a work order, for reimbursement submission. 3. Once warranty work/replacement is completed, the Director of Maintenance or Asst. shall send an invoice and a copy of the work order along with defective part(s) when required, to the manufacturer/distributor for reimbursement of all costs. Original work orders and a copy of the invoice will be updated in the corresponding files. 16

17 Facility Maintenance Plan Revised November2014 Inspection of Facility and Related Equipment In addition to the maintenance of the fleet, the Maintenance Plan shall include scheduled inspections of the facility, both interior and exterior, and all related equipment. Such scheduled maintenance will be done with the necessary frequency to ensure a safe work environment. The following lists are the CCTA s minimum inspection requirements. The following check list is completed each week: Weekly Facility Maintenance Inspection Facility Maintenance Inspection Inspection of facility and related equipment Date: Inspector: In addition to the maintenance of the CCTA s fleet, the Maintenance Plan includes scheduled inspections of the facility, interior and exterior, and all related equipment. Such scheduled maintenance is done with the necessary frequency to ensure a safe working environment. The following lists are the minimum inspection requirements. 1) Exterior: All of the following areas noted are visually inspected weekly. Minor defects should be repaired immediately. Major defects should be reported to the Maintenance Manager or Foreman on duty. o Exterior Lighting o Driveway & Curbing o Parking Line o Rain Drains o Gutters o Building appearance (windows/broken glass) o Roof o Air Conditioning Units o Exhaust Systems o Air Intakes o Grounds 2) Interior: All Items inspected weekly. Inspections are focused on safety-related issues. There should be no obstructions of movement within the facility. Inspections include all areas of the facility- storage, maintenance, and office space. 17

18 3) General: o Air Conditioning Units o Heating- overhead blowers and radiant units o Hot water o Lights o Walkways o Floor coverings, mats o Door Locks o Overhead Doors o Wheelchair ramps and access to building o Spare lubricants, soaps, tires, machinery equipment, fire extinguishers, fire pull stationsall in proper location and working order o In ground bus lift- pit trench covers on at all times o Hazardous Materials properly labeled o Hazardous Communication Program updated and requisite training maintained 5) Specific: The following areas require specific attention. 1) Bus wash and Service Area o Bus wash proper operation o Vacuum cleaner o Fuel pump o Exhaust fans o Air leaks o Keep trash cans, water buckets, hoses, and soap drums clear of work way. Keep drums and sand by door for de-icing purposes in the winter. o Keep electrical panels free from water. Visually check for any bare wires in bus wash machine. 6) Equipment and Utilities o Hot water temperatures, tanks and circulating pumps o Fuel pump, nozzle, and tank o Electrical controls and electrical timers o Sprinkler system and Fire alarm system o Gas power, sweeper, lawn mowers, line trimmers, fork lift, salt spreader, snow blower, emergency generator, service truck compressor o Bus lifts - 4 in ground and 1 above ground o Air compressors, hour meters o Revenue counting equipment o Portable vacuum o Acetylene torches o Welding equipment o Escape hatch to roof o Drains and separators (contact maintenance manager if pumping is required) o Rest rooms and locker rooms o Emergency lighting and exit lights o Supplies- paper towels, toilet paper, and soap o Interior lights 18

19 o Exhaust fans o Jacks o Jack stands o Air conditioning service equipment 7) Recycling o Check trash and cardboard dumpsters o Ballasts and tubes as needed 8) Bus storage o Paint storage in paint cabinet closed o Electrical panels-unobstructed o Spare tires, lubricants, soap, and miscellaneous equipment- stored and organized o Maintain free lane for emergency purposes 9) Maintenance All tool and equipment for safe operation: o Hand tools stored properly o Lube dispensers o Drill press o Ladders o Cords and light reels (report damages to foreman immediately) o Clean work benches o Wheel dollies o Parts washer o Battery chargers o Chemicals- kept in proper locations o Clear walkways and clean spills (immediately) 10) RTU Service All CCTA Roof Top Units are serviced 4 times a year. Service consists of: o Check all filters - IS PM DUE o Inspect operation of each Unit o Check and replace belts as needed 11) Air Compressor o Check Oil weekly o Drain Water from Lines o Inspect Air Tank 19

20 Radios o Radio repairs are contracted with Burlington Communications and repairs are performed at the CCTA bus garage. Spare components can be installed while radios are repaired at Burlington Communications by technicians that are Motorola authorized. This is done to minimize bus down time. Overview o Bus wash is visually inspected every day by Maintenance Personnel based on the manufacturer s recommendations. For major repairs, the service representative is called. o Sewer tanks and trench drains are cleaned out every 6 months by CCTA Maintenance staff and outside contractors. o Lubricant dispensing equipment, fuel dispensing equipment, air compressors, bus lifts and overhead doors are serviced by CCTA Maintenance. Major repairs are preformed by service representative and/or contracted, outside vendor. o Air conditioning and heating/ventilation systems are maintained by CCTA Maintenance staff. Major repairs are performed by service representative and/or a contracted outside vendor. o The money sorter and counting machine are maintained by CCTA Maintenance staff repairs them. If needed, the manufacture is called for major repairs. o Hand tools and office equipment, grinders, drill press, drills, electrical cords, drop lights, calculators, time clock and air guns are maintained by CCTA Maintenance staff and are repaired or replaced as needed. o Welding equipment, hydraulic jacks, pressure washers, and the Freon reclaimed forklift are serviced by CCTA Maintenance staff. For major repairs, a service representative is contacted and/or a contract is issued to an outside vendor. o Copier and fax machines are maintained by Manufacturers representatives. o All major equipment repairs are done upon approval of the Maintenance Manager. o Major replacements and building improvements are done upon approval of the General Manager. Elevator o CCTA has a service contract with Bay State Elevator for monthly inspections, as well as routine maintenance. If repairs are needed, Bay State is contacted to perform all repairs. A State Inspection is also performed once per year. RTU Service All CCTA Roof Top Units are serviced 4 times a year. Service consists of: o IS PM DUE Air Compressor o Check Oil weekly 20

21 o Drain Water from Lines Daily o Change Oil o Inspect Air Tank Elevator CCTA has a service contract with Bay State Elevator for monthly inspections, as well as routine maintenance. If repairs are needed, Bay State is contacted to perform all repairs. A State Inspection is also performed once per year. RTU Service All CCTA Roof Top Units are serviced 4 times a year. Service consists of: 1) Change all filters 2) Inspect operation of each Unit 3) Check and replace belts as needed In addition CCTA has a contractor inspect the units twice a year. Note: This has been added into Maintenance Dossier (as a PM) to make sure it is done in a timely manner and documented. 1) Check Oil weekly 2) Drain Water from Lines Daily 3) Change Oil 4) Inspect Air Tank Air Compressor Bus Lifts list 1) Weekly Bus lift inspection by CCTA Employee including completion of check 2) Once a year all bus lifts are inspected by a licensed contractor Cherry Street Station and Shelters 1) Sweep daily all shelters and side walk and clean and mop remote one dump trash daily 2) Twice weekly pressure wash platform 3) Clean all shelter windows once a week 4) Paint and refinish all shelters yearly 5) Repair shelters and replace glass as needed 21

22 CCTA ADA Guidelines Ensuring Lift Availability Drivers 1. Drivers perform a check, including deployment and stowing of wheelchair lifts, during all vehicle Pre- Trip inspections. 2. Drivers immediately report defective wheelchair lifts to the dispatcher on duty via two-way radio. 3. Drivers shall specifically note the nature of the lift defect on the vehicle s Pre- Trip sheet. Dispatchers 1. The Dispatcher on duty shall replace the unit with the defective wheelchair at the soonest operational opportunity. 2. The Dispatcher on duty shall make reasonable attempts to promptly provide accessible transportation to any passenger(s) that is unable to board a bus due to a defective lift. 3. Alternative service to persons with disabilities is required if a vehicle with an Inoperable lift is used on a fixed route and the headway to the next accessible vehicle exceeds 30 minutes. Maintenance 1. Defective lifts are priority during the daily defect repair assignment Process: Defective lifts are repaired and tested at the soonest opportunity after receiving notice of the defect. 2. Buses with defective wheelchair lifts are taken out of service. Defective lifts must be repaired before bus is returned to service. 3. All lift repair work must be documented, including date and nature of repair, and recorded in the unit s Dossier vehicle file. 22