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1 SUSE Manager A Comprehensive Linux Server Management the Linux Way Name Title

2 Agenda 2 Product Overview Features and Functionality Management Module Provisioning Module Monitoring Roadmap Pricing and Licensing

3 Product Overview

4 Data Center Challenges Automation Minimize unplanned downtime Ensure quality of service Contain costs Better utilize existing resources Effectively manage multiple vendors 4

5 SUSE Building Blocks for the Linux OS Lifecycle in the Data Center SUSE Studio Building workloads for physical and cloud environments SUSE Manager Provisioning Management Monitoring SUSE Linux Enterprise The foundation for your data center workloads and virtualization, from x86 to the mainframe 5

6 Better SUSE Linux Enterprise Management To date, there has not been a solution that is tightly integrated with SUSE Linux Enterprise and fully addresses customers' functional server management requirements SUSE Manager OS Administrative Tools Third-party Management Suites In-house Solutions Y N Y Varies Automated Y N Y Varies Scalable Y N Y Varies Tightly Integrated w ith SUSE Linux Enterprise Y Y N N Uses Familiar Linux Logic and Terminoogy Y Y N Y Supported Solution Y Y Y N Points of Comparison Complete Systems Management Functionality - 6 Sof tware Management Asset Management Conf iguration Management Sy stem Prov isioning Registration/Subscription Management Monitoring

7 Value Proposition Delivers best-in-class capabilities that enable enterprises to comprehensively manage SUSE Linux Enterprise and Red Hat Enterprise Linux servers with a single centralized solution Provides automated and costeffective software management, asset management, system provisioning and monitoring capabilities Enables customers to easily manage Linux server deployments across physical, virtual, and cloud environments SUSE Manager 7

8 Business Benefits Benefit 8 Proof Points Slash cost of ownership Automates system management tasks Eases data center expansion Enables more effective use of resources Early identification of server performance issues More affordable than proprietary third-party solutions Reduce complexity of managing Linux systems Tightly integrated with Linux ensuring consistent management across systems Single solution to manage Linux workloads across a range of: - Hardware architectures - Hypervisors - Cloud environments Manages SUSE Linux Enterprise Server product extensions and appliances Familiar Linux logic and terminology limits need for training Simplify compliance Improve service quality Faster completion of management and provisioning tasks with fewer errors Reduces service disruptions to the business Audits software patch status Ensures IT staff has proper authority to manage each server Tracks configuration changes Automates hardware, software and subscription inventory

9 SUSE Manager is Open Source What is the Spacewalk Project? 9 Upstream version of SUSE Manager and Red Hat Network (RHN) Satellite Server Red Hat open sourced RHN Satellite (GPL v2) in June 2008 What is the role of SUSE in the Spacewalk Project? SUSE Manager is based on Spacewalk, but SUSE has adapted it for SUSE Linux Enterprise SUSE is an active contributor to Spacewalk SUSE embraces the open source development model and Spacewalk is just one of the many open source projects we support

10 Features and Functionality

11 How Does SUSE Manager Work? Customer Center Firewall SUSE Manager Server Management API Layer Provisioning Monitoring Custom Content Web Interface Managed Systems Managed Systems 11 IT Application SUSE Manager Proxy Server

12 Modular Approach SUSE Manager delivers complete lifecycle management for Linux servers through its management, provisioning, and monitoring modules 12

13 Management Module

14 Management Module 14 NCC integration ZYpp update stack Server groups Custom repositories SUSE Manager API Scheduler Role-based access control Search Central Audit Log Virtual guest, appliance and System z management

15 15

16 Inventory 16 Hardware CPU, Memory, BIOS, Network Physical location Software Installed packages Profiles, Reference system

17 Package Management 17 Channels (package repositories) Tree-like structure Private channels Package operations View Verify Install Update Delete Profiles

18 Patch and Update Management 18 View pending updates Notifications Manual or automatic update Scheduled reboots

19 SUSE Studio Integration for Image Deployment 19 KVM/Xen Images Images are built in SUSE Studio (Online or Onsite) Per SUSE Manager user, a Studio account can be configured in SUSE Manager. A user can choose from all Studio images built by the account provided Image-based installation triggered from SUSE Manager, images are directly downloaded from Studio to the KVM/Xen host and started up Auto-registration of images in SUSE Manager Future: Choose from Gallery (not just per user account) Deploy to physical hosts Deploy to OpenStack, VMware, HyperV

20 Provisioning Module

21 Provisioning Module Bare-metal provisioning Virtual-guest provisioning Xen and KVM, soon z/vm Existing Server state provisioning roll-back Configuration Application provisioning Configuration Provisioning 21 management profile management scripts

22 22

23 Deployment 23 Auto-Installation AutoYaST (SUSE Linux Enterprise Server) Kickstart (RHEL) Physical or virtual PXE boot Re-deployment

24 Configuration Management 24 Files and directories Organized as channels Profiles Drift-Control

25 Monitoring Module

26 Monitoring Module 26 Probes Probe groups Boundaries Notifications/ Alerts Reporting Graphical view

27 27

28 Roadmap

29 Summer Release Details Available Early Summer 2012 Committed Enhancements 29 New appliance build (version 1.7) based on Spacewalk 1.7 (latest upstream version) Server on SUSE Linux Enterprise Server 11 SP2 Port from Oracle backend to PostgreSQL as second database option Major Version and Service Pack Migration Support Performance improvements for channel syncing Likely Enhancements Novell Open Enterprise Server 2 and 11 Support Further integration into SUSE Studio First work on integrating with OpenStack

30 Roadmap for Rest of 2012 and Beyond Improved user management/role based access Enhanced AutoYast integration configuration management (Chef, Puppet?) 30 Additional cloud readiness features Host Server on IBM System z including direct VM provisioning Integration with SUSE Linux Enterprise Point of Service Usability for registration of servers ( discovery, bootstrapping) New low-latency, low-bandwidth monitoring framework Integration with Partner Linux Driver Process SUSE Manager Mobile for ios

31 Pricing and Licensing

32 Pricing and Licensing SUSE Manager server, proxy server and modules are sold as one- or three-year priority subscriptions and include priority support Subscriptions for SUSE Manager modules are purchased for each managed system per module, either for: A single instance (physical or virtual); or Unlimited instances Module subscriptions for System z workloads are purchased per IFL and include unlimited instances All modules have the same price. However, the Management Module is required for all SUSE Manager installations Subscription (1 Year, VLA) 32 Price (US$) SUSE Manager Server $10,000 / host SUSE Manager Proxy Server $2,500 / proxy SUSE Manager Managem ent Module Single Instance $96 / managed instance SUSE Manager Provisioning M odule Single Instance $96 / managed instance SUSE Manager Monitoring Module Single Instance $96 / managed instance SUSE Manager Managem ent Module Unlim ited Virtual Machines $192 / managed physical server SUSE Manager Provisioning M odule Unlim ited Virtual Machines $192 / managed physical server SUSE Manager Monitoring Module Unlim ited Virtual Machines $192 / managed physical server SUSE Manager Managem ent Module Unlim ited Virtual Machines on IBM zseries $1,000 / IFL SUSE Manager Provisioning Module Unlim ited Virtual Machines on IBM zseries SUSE Manager Monitoring Module Unlim ited Virtual Machines on IBM zseries $1,000 / IFL $1,000 / IFL

33 Summary 33 SUSE Manager is a comprehensive Linux server management solution based on open source project Spacewalk Tightly integrated with SUSE Linux Enterprise Server and related SUSE Linux Enterprise extensions Delivers management for workloads across physical, virtual and cloud environments Provides enhanced virtual guest management capabilities beyond SUSE Linux Enterprise Server alone Manages System z deployments and SUSE Linux Enterprise Server-based appliances

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