Notes from Leadership Academy Wichita Falls Seminar

Transcription

1 Notes from Leadership Academy Wichita Falls Seminar Big Spring State Hospital Have physical tools available for training Concrete tools for recovery and how to spread Education/ Training on recovery (stories, DVDs, NEO, admissions) this throughout the hospital Recovery stories (data) to law enforcement/ courts Adding peers to training/ NEO for the whole session (orientation) Provide training to patients on recovery initiative Collecting and distributing data (surveys and Recruitment tools for peer support Peer support repeat offenders data, recovery stories) Additional training for patients who want to be peer mentors or could be peer mentors Long term acute patient recovery Peer support Posting recovery stories in handbook and have Television information channel (recovery stories, patient rights/ advocacy, updates, services provided) Community Education to courts/ legal system regarding mental illness. NGRI patient release back to communities and patients with medical conditions to nursing homes. Data availability to rural areas on released/ repeat offenders. More support and integration in to admission. Posting recovery stories in handbook and admission area. Expanding mentoring program (providing tool and learning tools etc. ) Via Hope DVDs in admissions. Television channel that orients patients and runs recovery stories. Provide training to peer mentors and patients on recovery initiatives.

2 Center for Life Resources Communication of the vision to entire organization Develop a change team. Identify allies within the system Recruit Allies Schedule fist change team meeting Change team to meet regularly and create reports Make the message exciting Recognize all recoveries (discharges) at support group Recovery focused clinical. Create collaborative relationships with allies in the system, and outside the system (Via Hope) Build strategies to bring recovery oriented focus throughout center. Implement strategies, recognize successes, measure change, learn and adapt. Emphasis on recovery in our counties. Development of better treatment team communication. Brainstorm with change team Schedule focus groups with change team Create beginning of strategic plan Create cross perspective dialogue plan Invite interdisciplinary teams to participate in dialogue Schedule first cross perspective meeting

3 Central Plains Center Revamp change team, create better allies Incorporating all aspects of recovery in all Need peer support staff departments, direct care staff (clinic). Job description- what are the responsibilities, who do they report to, paid? Conducting interview- ask for resources Look for people who attended WRAP, creating a pool of applicants. We know people who are doing well in recovery Recovery meetings, including all departments. What is helping people the Begin recovery meetings and discussions (change team 2.0). Change team needs to Incorporating all aspects of recovery in departments. most, what could be better? involve all levels. Start up recovery meetings, monthly meetings involving ideas and stories including staff and recovering peers. Invite people who are recovery oriented. Peer support staff story sharing Evaluate and start up peer support program. Change team revamp Invite allies and people committed to change (no more negative people) Include different departments, not isolation 2-day practical training Documentation that is more recovery oriented. Schedule focus group meetings. Need peer support staff.

4 Recovery meetings. Stop over thinking everything. Stop being so negative. Via Hope training at all departments.

5 Helen Farabee Center Make staff aware of positive outcomes (recovery Moving forward with peer interview process to Hire and train more CPS stories) at front lines and all the way up acquire new recovery focused employees Realize limitations and challenges of only one peer provider. Solidify roles of new peer providers. Get codes to U.M and M.I.S so services can be billed and recorded Get peers involved in visible and practical way. Establish impact and effectiveness (direct time, positive outcomes) Train Kevin will use Appalachian consulting materials Monitor fit/effectiveness of peers (measure outcomes) Incorporate peer influence in NEO and recovery concepts Incorporate peers as partners on front lines of office based case management Learn codes and processes for peers to bill rehab Brining recovery depth/interaction amidst competing priorities. No bottleneck at intake Peer intervention at intake/crisis Whole health/skills emphasized as primary modalities vs. medicine only Incorporate peer/recovery focus in C.M. and P.S.R Bridge gap between front line clients/providers and executive/administration Focus groups at all levels. Set date; send invite to clients in recovery and all staff for focus meeting.

6 North Texas State Hospital Meet and discuss peer involvement. Add peer Integration of recovery that is campus wide Meet and discuss plans for recovery change involvement. Create and implement buy in/incentives for all employees and give recognition for those who Continued progress toward truly integrated interdisciplinary recovery teams. Brainstorm recovery initiatives for rider group, come up with new ideas take the recovery challenge to heart and also help come up with ideas to further promote recovery goals. Get more staff involved. Try to expand in areas Welcomed contributions from everyone on the Look for female peer support specialists where we are already successful. The executive committee will actively seek out and capitalize on opportunities to remind staff that there is no reason to operate the hospital or continue its existence unless we are helping our patients in their process of recovering. Renewed focus on why we chose the profession in the first place Give people what they need to benefit from agents of change. Tendency to get lost in the noise, monitoring compliance recovery team. More open exchange of ideas. More peer support specialists. Provide staff with real tools (i.e., practical things to do and say) when interacting with consumers on the front lines. PS and AIT Integrate a recovery orientation in and throughout a large, complex organization that has a healthy degree of consistency while allowing flexibility in order to be responsive to (volunteers?) Have patients who have done well with recovery share their success stories. Change coalition will be the hospital s executive committee Make recovery model a regular agenda item Recognize programs recovery stories Educate Teach across the organization offer tools Use resources we have (PowerPoint)

7 Patient rights must be upheld. Discuss the advantages of positive change verses the disadvantages of not trying to improve things for all providers. Start meetings on a positive note. differing patient/consumer populations. AIC/STARS Use tools we already have and have been effective (i.e., training resources) in order to tell our story. Identify and showcase our centers of excellence. Work to engage our agency leaders in promoting recovery create a sense of urgency. We need to walk the talk. ECGB Engage agency leaders Identify recovery focused successes. Embrace the legacy we created.

8 Pecan Valley Center Use peer provider or recovering client to speak to clinician. Have a meeting in each clinic. Established CPS services in Johnson CPS position description Review existing position descriptions from other centers Tweak it for our purposes Must be approved by program director and Peer providers involved in NEO training. Want to implement CPS services in other 4 clinics. Use weekly clinical and directors meetings to tell the recovery story and model. Schedule focus group meetings on a periodic basis. Plan to begin other clinics as potential prospects are recruited. Improve interview process to recruit strongest candidates. Have clear position description. Enlist for CPS training with Via Hope Then involve CPS providers to be involved with recruiting process. Every clinic would have at least one CPS Peer led group in each clinic solution focused Use peers for intake to help introduce new client to system. implemented. Peer provider in every clinic Identify potential candidates: Go to CM s ask for names, share vision with them Interview Select Place Peer groups in each clinic Identify and recruit group leaders Train them OJT Select to lead Continue with peer recovery focus group Use ANSA which is a strengths based

9 assessment Use peers in new employee and refresher training. Peer representative on board of trustees. On-going training of recovery model.