TOURISM COUNCIL WA BOARD NOMINEE PROFILES 2012/13

Transcription

1 TOURISM COUNCIL WA BOARD NOMINEE PROFILES 2012/13 AMBROSE, Simon Augusta Margaret River Tourism Association Proposer: Simon Taylor, Geographe Bay Tourism Association Seconder: Lee Burkett, Margarets Beach Resort BARR, Tracy Visitor Centre Association WA Proposer: Barbara Hugill, Armadale Visitor Centre Seconder: Ann Kaman, Mandurah Visitor Centre FITZGERALD, Colin Bungle Bungle Expeditions Proposer: Paul King, Seashells Hospitality Seconder: Chris Pye, Hospitality Pty Ltd HILL, Andrew Crown Perth Proposer: Manny Papadoulis, Icon Tourism Seconder: Paul King, Seashells Hospitality LEE, Dean Perth Convention Exhibition Centre Proposer: Paul Beeson, Perth Convention Bureau Seconder: Adam Myott, Hyatt Regency REDMAN, Marie Individual Member Proposer: Paul King, Seashells Hospitality Seconder: Manny Papadoulis, Icon Tourism Tourism Council Western Australia Ltd ABN

2 AMBROSE, Simon Augusta Margaret River Tourism Association Simon Ambrose with a background in both, Agricultural and Arts Business, has been the CEO of the Augusta Margaret River Tourism Association (AMRTA) since April 2010 prior to that he was the Director of the Blue Mountains Cultural Centre, Director of the McClelland Gallery and Sculpture Park and General Manager of the Interact Asia Pacific Multimedia Festival in Victoria. He has also worked in film and arts related organisations in Western Australia. He represents the tourism industry in Western Australia as a Tourism Committee member of the South West Development Commission, as a Committee member of the Margaret River Geographe Tourism Task Force and sits on Tourism Western Australia s Marketing Advisory Panel. On a national level, Simon is an Executive Board member and Secretary of the Australian Regional Tourism Network. As CEO of the AMRTA he leads a multifaceted organisation with over 500 members and 60 staff that is one of the few Australian tourism associations which operate without government funding (excluding project grants). AMRTA prides itself on having a unique business model operating as a self supporting, highly successful non-profit organisation. Established in 1957, AMRTA first opened a visitor centre in Augusta then one in Margaret River. Following incorporation, the Federal Government vested Lake, Mammoth and Jewel Caves into its care and it also operates Cape Leeuwin Lighthouse through a DEC lease. In late 2008, the AMRTA opened its third visitor centre, a satellite office, in Perth. Today, the income generated from the AMRTA s attractions, accommodation and tour bookings, retail, membership subscriptions and promotional campaigns, provide a strong revenue base that underpins its sustainability and financial independence and provides resources to market the region worldwide. The organisation is committed to innovation, excellence and spirit of enterprise and its continued focus on online innovation has enabled the AMRTA s official global web address, to develop as the region s most comprehensive and powerful online tourism resource.

3 BARR, Tracy Visitor Centre Association WA With over 20 years in the Tourism/Hospitality Industry with the last eight years in management of Visitor Centres in Western Australia, I have worked my way up through the ranks and have experienced a broad range of tourism product and services from all angles. I am currently employed as the Business Development Manager for the Augusta Margaret River Tourism Association and concurrently am the Chairperson on the Visitor Centre Association of WA. I have held this position for one year (of a two year term), following my role as Vice Chair for the previous two years. This is a volunteer role which allows me to extend the reach of my skills and experience to benefit the 102 Visitor Centres throughout WA. Prior to entering the visitor servicing industry I worked in a variety of hotel and hospitality roles throughout the world, at both management and ground floor levels. Combined with knowledge of accounts and best business practice, I bring these diverse skills together to help create strategic and operational plans that have results based outcomes and work within the limited resources often available within this industry. I have an enthusiasm and drive to further the Visitor Servicing industry within WA and feel that this vital service is currently under represented within the key tourism bodies throughout the state. This industry needs a voice to represent this group who collectively link to over 4500 tourism operators throughout WA. Visitor Centres deal directly with travelling sector and, with the correct approach, have the ability to turn passive visitors into active ambassadors for the state s tourism industry and its operators.

4 HILL, Andrew Crown Perth Chief Operating Officer Hotels & Entertainment Crown Perth PO Box 500 Victoria Park 6979 Phone: Andrew Hill is Chief Operating Officer Hotels & Entertainment at Crown Perth. Appointed COO in 2008, he previously held the position of Executive General Manager, Catering & Entertainment at Crown Perth (formally Burswood Entertainment Complex) since his arrival from Crown Melbourne in 2005 where he held the position of Director of Catering. Andrew has been a Board member of the Tourism Council of Western Australia for the last seven years enjoying the strategic challenges of Board involvement in the development of the industry in Western Australia. As COO of WA s largest single site, private sector employer, Andrew is actively involved in the promotion of tourism on a daily basis and acts a mentor and role-model to a cross section of his 2,600 strong hospitality team, across Crown Perth s two hotels, thirty one restaurants and bars, nightclub, convention centre, property services, theatre and show facilities. I meet apprentice chefs and front office staff just starting out in their careers and it makes me very determined that we educate these professionals of tomorrow in the right way. Hospitality is demanding but rewarding and Western Australia has so much to offer. Crown s vision is to create a world-class tourism destination and I am proud to be part of the strategic committee in achieving this goal. Tourism surrounds us and we need to promote the strong natural attractions that WA is famous for. Crown Perth partners with Tourism Council Western Australia as venue sponsor of the West Australian Tourism Awards and through long-standing relationships with AFL teams and the Super 15 Rugby, Crown helps build visitation to the state by supporting growth of these sporting codes. Crown also sponsors Movies by Burswood during the summer months in Burswood Park attracting more than 1,000 people per night many of which are visitors to W.A By continually investing in and supporting the Conventions & Events product, Crown Perth promotes Western Australia as a viable conventions destination. By hosting international headline acts in both the Crown Theatre and Dome, and working in partnership with East Coast promoters, both the venue and destination is promoted at local, intra and inter-state levels. Andrew also sits on the Tourism Committee for the Perth Chamber of Commerce and Industry (six years). He is married to Danielle and they have two sons named Harrison Samuel and Lachlan Mitchell.

5 LEE, Dean Perth Convention Exhibition Centre Executive MBA (UWA), B.App.Sc. (Parks and Recreation), GAICD I am seeking election to the Tourism Council Western Australia Board of Directors as I hold a strong interest in advancing our state s tourism industry and possess the requisite skills and experience to appropriately represent members interests. I am currently Chief Executive of Perth Convention and Exhibition Centre; a Director of the Perth Convention Bureau; an active member of Australia s business events community; and have over 25 years of local and international experience in tourism, business events, and environmental management. My tourism career began in 1990, when I joined Underwater World Perth as Education Manager, and was subsequently appointed General Manager in From 1997 through 2007, I served as vice president of global operations for an international tourism company, directing the operations and development of tourist attractions and activities, in Western Australia, NSW, Hawaii and Spain. In 2007, I re-settled in Perth, and took up the role of General Manager of Fremantle Sailing Club before accepting the position of Chief Executive Officer at Perth Convention and Exhibition Centre in Western Australia faces significant challenges in the global leisure tourism marketplace and the strength of the business events' sector provides a powerful springboard to meet these challenges and support our State's leisure tourism sector. My career experience encapsulates a proven record of success in the operation of significant retail and B2B tourism enterprises; an extensive professional network; sound academic foundations in business, recreation, and resource management; and an applied knowledge of governance, and acceptance of my responsibilities as a director. I believe these attributes will allow me to add value to the TCWA board and contribute to the future success of our industry. I seek your support for election.

6 REDMAN, Marie Individual Member I ask you to consider electing me on as a Board of Director for the TCWA. I have a strong regional commitment for Tourism of WA. Tourism underpins the firm role under economic and social development of regional WA. It is important to continue the excellent work that TCWA to work and the betterment of Tourism in WA. Starting in Tourism with TAA in 1981, as a Work experience student continuing in Reservations leaving as the State Training Officer of TAA. In that role train reservation, sales, customer service, telephone and also customer service with Management. Leaving to marry and move to the country working regional Travel agents from with also setting up a new travel agent in Denmark. With standing failure of Compass airline, Ansett airlines, two wars and September 11- Point of difference was the key word in business- The Travel Denmark/Travel world Denmark being in the top ten travel agents in WA with British Airways and Singapore Airlines and also winner a state award for Training still in purchase of Denmark Liquor Store- again point of difference. With many years upgrade business practice we now have a successful business being the home of the Great Southern Wines. Known as a finewine store but a store for everyone Held top regional liquor store and a State runner-up of Liquor store of the Year and Country Liquor Store of the year Being a country person who also lives in the Country I have the opportunity to travel to most areas in WA in our personal lives and as a partner of a very busy husband who works see most of the state. Our stint in Morawa for year I left with setting up their Day care centre now in good stead for the town s growth with the mining boom and an interesting tourist spot. Chairman of the great Southern Region Marketing Association which saw the set up of the Albany Markets, taste Great Southern the Great Southern food and Food wine Brochure, GRSMA was originally set as a producer a group State Finalist of Rural Woman of the year in 2008,2010 Held the board position of The Denmark Tourism incorporated a shire appointed position. Marketing Director. Working with the inaugural marketing plan for the Future of Tourism in Denmark which included part of restructure of staffing and visioning for the future of Tourism in Denmark to assist with diversifying the business for increased revenue- Key is professional staff which deal with the areas required in a business of the Visitor Servicing. Development of Branding, new brochure and better web page. Position held from Holding position on the International Institute for Agri-food Security IIAFS -Curtain University Pro- active in the Western Wine Industry and have genuine interest in Food, wine and nature based Tourism Qantas WA Wine show Steward and Head steward What I have done during my two years of tenure on the board of TCWA; We have restructured TCWA also on the sub- committee of the employment of a new CEO strategically working with the CEO with the business plan and measurable KPIS for the ongoing business of TCWAdelivering outcomes for members.. Lobbied to have a sustainable policy for food, wine and nature based tourism as a product in Tourism in WA. I am a great team player and keen to work with the board and members to bring an effective and stronger voice to government on behalf of the TCWA members. Goals: Lobbying for Development of new products in our State so that we feed into the Marketing strategy of Tourism WA and RTO s Development of a strong and food, Wine and Nature based policy that develops into bringing the product already on the market into a more focus product. Representation of Country Tourism representative to work closely with Development commissions with clear KPIS Using our technology to assist in training business around WA who are unable to attend large centres Developing partnerships that will assist with tourism being stronger in WA. For example bringing together many departments and business to offer assistance to members.