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1 COMMERCIAL TRAINING COURSES

2 WHY CHOOSE BOSTON COLLEGE? We are a Trusted Provider We have good pass rates We have experienced tutors We are an accredited centre We have a great support network Create Bespoke Courses Designed to Support Your Business With over 400 staff, College can bring their expertise to help you develop and train your staff. We deliver training that ranges from workforce coherence, to safe use of specialist machinery and bespoke IT programmes to help you take on new products. DON T JUST TAKE OUR WORD FOR IT! HERE ARE SOME OF OUR FANTASTIC REVIEWS... Excellent teaching style, very good tutor, and excellent methods used. Excellent organisation of the course. The tutor was very informative. Very helpful, enjoyed the course! Excellent tutor and the course was well organised. CONTENTS Commercial Trade and Practical Qualifications: Emergency First Aid in the Workplace Level 2 Health and Safety in the Workplace HABC Award Level 2 NEBOSH National General Certificate Level 3 Food Safety in Catering HABC Award Level 2 Inspection and Testing of Electrical Installations (City & Guilds 2395 and 2395) 17th Edition (City & Guilds ) Level 3 PAT Testing Certificate for In-service Inspection and Testing of Electrical Equipment City & Guilds Level 3 Abrasive Wheels Safety Management, Sales and Business Development Programmes: Team Leadership Principles ILM Certificate Level 2 Principles of Leadership ILM Certificate Level 3 IT - Excel Spreadsheets (Beginners, Intermediate and Advanced) IT - Presentation Skills (Beginners, Intermediate and Advanced) IT - Microsoft Word (Beginners, Intermediate and Advanced) IT - Microsoft Outlook (Beginners, Intermediate and Advanced) Minute Taking Accredited Training (Units) - Customer Service - Sales Training - Marketing CONTACT US FOR MORE INFORMATION: / /CollegeUK

3 COMMERCIAL TRADE AND Emergency First Aid in the Workplace Level 2 The Health and Safety (First Aid) Regulations 1981 places a duty on employers to ensure adequate equipment, facilities and personnel are provided to render first aid to their employees if they are injured or become ill at work. This course will provide you with the skills and knowledge to take on the responsibilities of a first aider in the workplace. Attendance: 1 day 60 Start Dates: Monday 18th May 9.00am pm Monday 10th August 9.00am pm PRACTICAL QUALIFICATIONS NEBOSH National General Certificate Level 3 Management of Health and Safety in the workplace is not only a legal obligation and a moral imperative, it also makes good business sense. NEBOSH is a National Certificate in Occupational Health and Safety. This qualification is designed to help those with Health and Safety responsibilities, for example, for managers, supervisors and employee representatives to carry out their duties at work more effectively, to help protect the organisation for which they work Attendance: 6.5 weeks, 1-2 days per week Spalding Start Date: Wednesday 25th March 9.00am pm Health and Safety in the Workplace HABC Award Level 2 The Level 2 Award in Health and Safety in the Workplace is a qualification aimed at all employees. Its syllabus areas are regarded by the Health and Safety executive as being important to maintaining safe working procedures in the workplace. Food Safety in Catering HABC Award Level 2 This one day course is aimed at caterers and other food handlers and will involve learning about food safety in the storage, preparation, cooking, service and handling of food. These topics are regarded by the Foods Standards Agency as being important to maintaining good practice Attendance: 1 day Attendance: 1 day and Spalding and Spalding Start Dates: Spalding - Tuesday 20th January 9.00am pm Start Dates: - Wednesday 18th March 9.00am pm - Thursday 9th April 9.00am pm Spalding - Thursday 4th June 9.00am pm Spalding - Tuesday 14th July 9.00am pm CONTACT US FOR MORE INFORMATION: / /CollegeUK

4 COMMERCIAL TRADE AND PRACTICAL QUALIFICATIONS Inspection and Testing of Electrical Installations (City & Guilds 2395 and 2395) This certificate helps develop the knowledge and practical experience to professionally design and install, or inspect and test electrical installations. The qualification shows your customers that you re a competent installer or tester, and you are up-to-date with national requirements for the industry (BS7671). To complete this course, you must take 2 evening exams and 1 practical assessment arranged seperately to the course. Entry requirements: Qualified electrician with City & Guilds 2330, 2360, 2351, 2365, or 2357 and hold the City & Guilds BS7671 (January 2008) (2382) 970 Attendance: 4 days over 2 weeks, 2 evening exams, 1 assessment Start Dates: Thursday 26th February 9.00am pm Monday 11th May 9.00am pm 17th Edition (City & Guilds ) Level 3 This qualification is aimed at practising electricians with relevant experience and other allied professionals e.g. surveyors, consultants and other trades needing to update and enhance their understanding of IEE Wiring Regulations. 510 Attendance: 4 days over 2 weeks and Spalding Start Dates: - Monday 16th February 9.00am pm Spalding - Monday 20th April 9.00am pm - Monday 15th June 9.00am pm PAT Testing Certificate for In-service Inspection and Testing of Electrical Equipment City & Guilds Level 3 This course covers a variety of factors relating to the management, inspection and testing of electrical equipment maintenance. The course consists of 2 units. Unit 200 is the Inspection and Testing of Electrical Equipment (formally known as ) and Unit 100 is the Maintenance of Electrical Equipment (formally known as ). Entry requirements: Relevant industry employment with knowledge that will support this qualification. 295 Attendance: 2 days, 2 evening exams Start Date: Monday 1st June 9.00am pm Please enquire for other dates available. Contact us on for more information. Abrasive Wheels Safety This course complies with the Provision and Use of Work Equipment Regulations (PUWER): Safety in use of Abrasive Wheels. You will study the approved advisory literature relating to the mounting of abrasive wheels, you will look at how hazards arise and precautions which should be observed. 90 Attendance: 1 day Start Dates: Monday 19th January 9.00am pm Wednesday 20th May 9.00am pm Thursday 13th August 9.00am pm CONTACT US FOR MORE INFORMATION: / /CollegeUK

5 MANAGEMENT, SALES AND BUSINESS DEVELOPMENT Team Leading Principles ILM Certificate Level 2 Designed to meet the needs of regional businesses who require a strong cohort of team leaders and first line managers. Work will be developed around the job roles of your business and you will study alongside like-minded people from other companies, to share good practice and develop effective solutions. Attendance: 6 x 0.5 days 185 and Spalding Principles of Leadership ILM Certificate Level 3 Designed for both practising and aspiring managers, the programme covers problem solving, decision making, planning change in the workplace, understanding leadership, self development, workplace project management, costing and budgeting, and the effective leadership and management of a team. Delivered over 8 full day sessions but can be completed in 7 the final day is not mandatory but provides a useful round-up session to enable you to conclude project work. Successful completion results in a prestigious ILM award. Attendance: 8 weeks, 1 day per week 390 and Spalding Start Dates: - Friday 30th January 9.00am pm Spalding - Friday 17th April 9.00am pm IT - Excel Spreadsheets An effective short course to enable your business to develop a better understanding and more effective use of spreadsheets which covers basic, intermediate and advanced levels. Sessions cover topics such as graphs and the use of toolbars and icons, the use of formulae, filtering, complex functions and conditional formatting. Advanced topics include advanced formatting, data validation, named cell ranges and security. Our service includes a self-diagnostic sheet which helps you identify the skills you have in the workforce and we provide you with a workbook which serves as a reference manual on completion. College certificates are awarded on successful completion. 360 (per session) Attendance: 1 x 3 hour (am or pm) group session IT - Presentation Skills An effective short course programme to enable your employees to develop a better understanding and more effective use of PowerPoint, for basic, intermediate and advanced levels. Sessions cover an introduction to the uses of presentations, editing slides and formatting, the use of inserting and manipulating of objects, the use of slide transitions, animations and effects, and the use of master slides. Advanced topics include understanding target audience and venue considerations in presentation planning, creating and modifying templates, formatting slide backgrounds, applying advanced chart formatting features and creating and editing diagrams. Attendance: 1 x 3 hour (am or pm) group session 360 (per session) CONTACT US FOR MORE INFORMATION: / /CollegeUK

6 MANAGEMENT, SALES AND BUSINESS DEVELOPMENT IT - Microsoft Word A short course to enable your business to develop a better understanding and more effective use of Microsoft Word for basic, intermediate and advanced levels. Sessions cover an introduction to the uses of Microsoft word at home and in the workplace, and topics such as: the basics of keying in, selecting, defecting and formatting text and saving and printing. It also covers the use of computers, system software, creating and managing files and folders, the use of shading and borders and creating indents, tabs and tables within a document. IT - Microsoft Outlook An effective short course to enable your business to develop a better understanding and more effective use of Microsoft Outlook. We cover basic, intermediate and advanced levels. The basic session covers an overview of the internet, navigating websites to find informationusing a search engine and web addresses, sending, receiving and opening s and adding and opening attachments. Attendance: 1 x 3 hour (am or pm) group session Minute Taking 360 (per session) This innovative and informative short course will help anyone taking meeting minutes or organising/managing meetings. Not only will it assist in ensuring minutes are accurate and professional, it will also help ensure meeting outcomes are more effective for all in attendance Attendance: 2 x 2 hour sessions Accredited Training (Units) Customer Service : 1 day workshop 9:30am - 4:30pm Followed by work based tasks to meet satisfactory criteria. The customer service training covers the following units: Live up to the customer service promise (6 credits) Managing the delivery of customer service (3 credits) Sales Training : 1 day workshop 9:30am - 4:30pm The sales training covers the following units: The sales cycle (2 credits) Customer benefits and closing sales (2 credits) Resolving customer problems (6 credits) Planning to achieve sales targets (2 credits) Presentation skills (1 credit) Marketing : 1 day workshop 9:30am - 4:30pm The marketing training covers the following units: The marketing environment (3 credits) Promoting new products and services (6 credits) Costs: 3-5 units units 180 Complete suite 240 CONTACT US FOR MORE INFORMATION: / /CollegeUK Dates: By arrangement on a bespoke basis. 240 (Complete Course) Make your selection from this list and contact us to book and enrol. You will need to attend each workshop relating to the units you choose.

7 WHERE TO FIND US... College Skirbeck Road Lincolnshire PE21 6JF Tel: College: Spalding Red Lion Street Spalding Lincolnshire PE11 1SX Tel: FOR MORE INFORMATION OR TO BOOK A COURSE, PLEASE CONTACT THE INFORMATION LINE Tel: info@boston.ac.uk

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