The Pros and Cons of Human Resource Management For Nonprofits

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1 Helping philanthropies build their power and impact Strategy Consulting Quality Assurance Logistics Management Human Resource

2 Introduction Nonprofit Empowerment Group (NEG) is a global management consulting firm that assists charitable organizations in the domains of strategy, quality assurance, logistics and human resources. Our culturally diverse experts offer advice and customized solutions to help our clients enhance their growth and impact and reduce risk. Across the continents, we retain our clients by building trust, sustained communication and consistent, quality service. The spectrum of NEG services includes the following: Strategy Consulting NEG facilitates idea generation and catalyzes change by transforming new ideas into action. Our experts provide strategic advice based on thorough market research tailored to the specific needs of each client. We work with a wide range of foundations and nonprofits to drive their agenda-setting and advance their mission while managing risk. Quality Assurance Philanthropies are charged with the responsibility to ensure that their funds go to worthy and well-managed organizations which deliver measurable results. Consequently, charitable organizations need to practice due diligence and guarantee compliance with state, national and international laws. NEG offers policy evaluation, program reviews, project monitoring and evaluation, and grants management services. Logistics Management Charitable entities often invest considerable amounts of energy and financial resources in dealing with logistics. By outsourcing logistics management our clients save time and money which then can be reinvested in their core work. NEG professionals offer a variety of services encompassing meeting and convention logistics, project management and procurement. Human Resource NEG can provide the people and experience to overcome virtually any HR challenge. We deliver value across all sectors of industry through our extensive range of HR services including planning and assessment, recruitment, training, compensation restructuring, and performance appraisals. Owing to its vast internat ional experience, NEG is uniquely positioned to recruit native or culturally competent professionals particularly in high-risk regions where safety and security of the employees is paramount. 2

3 Strategy Consulting We define strategy as a coordinated set of actions aimed at creating and sustaining a competitive advantage in carrying out your organization s mission. This definition drives every decision towards alignment, so that the mission, programs, and operational systems work in concert toward the same goals. The key areas of expertise include: Organizational Strategy Since its formation in 2003, NEG has been assisting nonprofits to advance their mission and to deliver real value to the community or cause they serve, through successfully navigation of competitive, collaborative, and other market dynamics. In today s rapidly changing world, continued success for many organizations will be determined by how well they adapt to change - and by how quickly they are able to do it. Once the organizational strategy is developed, we offer insightful research that helps our clients to make ppropriate decisions about management and organizational structures. Strategic Planning An organization that is growing and hopes to sustain that growth needs a set of strategies to guide its program development, to build a solid financial foundation, and to prepare for challenges that lie ahead. We help organizations to establish their strategic priorities and to identify goals and objectives designed to realize those priorities. Our approach to strategic planning is a practical one that takes into account critical but often neglected factors such as organizational culture and leadership commitment necessary for effective implementation. Risk Management Strategy A successful risk assessment increases the confidence of stakeholders and inspires practical action that positions the nonprofit for continued success. Through interviews with key stakeholders, review of written policies and procedures, site visits and careful examination of the external environment, we identify and prioritize critical risks facing the organization and offer detailed, practical suggestions to protect the organization s mission and assets.

4 Quality Assurance Organizations plan and execute certain actions in order to produce specific outcomes. These actions may include public education, direct service, fundraising, and other activities. Quality assurance is a means of assessing the quality of their programs and services and the impact on the community. NEG offers a range of services essential for funders and implementers to enhance the quality of their evaluation input in order to achieve the highest quality service output. Organizational Assesment NEG conducts organizational assessments, either directly for our nonprofit clients or on behalf of funders. For improved effectiveness, foundations and nonprofits often require an outside expert assessment in order to identify the specific issues and their solutions. Or, as is increasingly the case, nonprofits may seek objective assessment of their organizational and program capacity so they can better support their strategies with operational strengths. Our organizational assessment approach is a combination of staff and board self-assessment and qualitative research. Major areas of assessment include: Governance Compliance Fiscal Management Fundraising Communications Outcome Measurement Monitoring and Evaluation (M&E) Organizations use monitoring and evaluation to learn about their own activities and results, to support internal planning and development, and to be accountable to their stakeholders. Organizations need evidence of their efficiency and effectiveness for funders, commissioners and investors. They also need to communicate their achievements to the wider public. The role of monitoring and evaluation is crucial to maintaining transparency and credibility as well. NEG subject experts have wide-ranging experience in performing M&E in the U.S. and abroad. Intermediary Services One increasingly popular policy strategy is to offer grant funding to intermediary organizations in an effort to strengthen communities. Funded intermediaries are tasked with building the capacity of communitybased organizations at the local level and and with disbursing grants efficiently. On behalf of funders, NEG offers project-based intermediary services mainly for programs in the developing countries. Logistics Management Meeting Planning Our experienced team provides a full range of services encompassing planning, negotiation, and organizing of events that range from small to mid-scale professional meetings to large conventions. We offer expertise in all aspects of managing high-level events attended by heads-of-state and corporate leaders, including management of special security and protocol requirements. Procurement During natural and manmade disasters when immediate action is critical, we assist relief providers with technical and logistical support and supplies required for rescue, food, shelter, and healthcare interventions. We ensure expeditious delivery of quality products and technologies to all corners of the world. Where available, we obtain supplies directly from local manufacturers to avoid delays, cut cost, and stimulate indigenous economies.

5 Human Resource NEG s experience gives foundations and nonprofits the resources to overcome virtually any HR challenge. NEG has demonstrated an unmatched ability to consistently deliver value across all sectors of industry. NEG is specialized in recruiting qualified native or culturally-competent professionals for high-risk regions where employee safety and security are paramount. Placement Services NEG is uniquely positioned and equipped to work as an extension of your HR department, or act as your intermediary in both the developed world and in developing countries and conflict areas. Our services range from workforce planning, recruitment, skill management, training and development, employee benefits, restructuring compensation structure, performance appraisals, to labor relations. The NEG team serves foundations and nonprofits in following areas: HR Management Strategy HR 360 Degree Assessment HR Capacity Training Professional Placement Working with NEG offers a number of unique advantages to its clients such as: Diversified talent pool Due diligence at every step of hiring process Post-hiring customer support during the probation period Security clearance for all US classified positions

6 Recruitment Process Step 1: Introductory Consultations The process begins with a detailed discussion, wherein the client describes the position requirements, the company overview, operating principles, and external environment including competition and all other pertinent issues. In light of this information, we share our knowledge and advice, and describe how we can help the client refine their objectives and achieve the desired results. Step 2: Position Descriptions and Working Plan In consultation with the client we then prepare and submit a detailed position specification in which the client may or may not be identified, depending on the client s preference and situation. Also, we can customize the description provided by the client. This description is the basis for initial discussions with candidates and contacts in the field, and can be customized to the needs of the client. At this stage, we also develop a working plan with the client, and set mutually agreed-upon dates for accomplishing major steps in the search, including client contact frequency and initial candidate interviews. Step 3: Strategy and Research While the position description is finalized, we simultaneously create a marketing strategy that would result in identifying the ideal candidate. To do this, we take into consideration market conditions, and the competition. Given our network domestically and internationally and our previous experiences in similar projects, we identify the target market for recruiting. Step 4: Shortlist Prospective Candidates This is the pivotal point in the process where we identify solid prospects for the position. Our experts aid in identifying candidates within a very short period of time. Based on the client s preference, the client may or may not choose to see the shortlisted candidates. If the client chooses to see the shortlist, a complete report is generated with each candidate s CV including their background, qualifications, current position and responsibilities as well as our preliminary assessment of each candidate based on their CV only. Step 5: Prospective Candidate Interviews Next, we hold interviews with potential candidates in person (or via video-conferencing/teleconference anywhere in the world) to assess their qualifications and motivation. This provides an opportunity to explore any client concerns. At this stage, it still may be desirable for the client s name to remain confidential; however executives almost invariably are willing to enter into preliminary discussions with us. Step 6: Verification Process During the verification process, our expert verifies the candidate s employment history, educational degrees, licenses, and converses with the professional references. This helps to assess the candidate s management abilities, technical competency, integrity and personal skills and characteristics that are relevant. At this point in the process, we can comfortably pick the candidates with the best fit from the shortlist.. Step 7: Client/Candidate Meetings At a mutually agreeable time, we setup an in-person or phone meeting between the client and the candidate. Prior to the meeting, the client and the leading candidates are fully briefed. At this is a critical stage, it is essential that both parties are thoroughly prepared for the meetings to produce useful results. It is at this stage that the preferred candidate is identified. Step 8: Candidate Evaluations After the initial meeting, we have separate follow-up meetings with the candidate and the client to get their respective reactions and expectations. We help the client, where appropriate, to rate candidates against each element of the specification and to use these ratings to assist the client in forming their own conclusions. At this point the client may choose to have a follow-up interview with a few preferred candidates after completing initial interview with all potential candidates. Step 9: Offer Negotiations Our market knowledge and our status as an impartial intermediary are invaluable to the client in the sensitive negotiations, as interests of both parties are considered. This benefits both parties and leads to a successful negotiation. During this aspect of the process, we assist in contractual compensation negotiations, and address any additional concerns which may include career progression, additional formal references, contract renewal terms, etc. Step 10: Follow-Up After the offer is accepted, we often act as a liaison between the two parties to anticipate and resolve any outstanding issues, and to make the transition as smooth as possible. As we go through this process, we establish a relationship with the client and candidate whom we value and with whom wish to continue interfacing into the future through periodic phone calls or face-to-face meetings.

7 Advisors 1S 132 Summit Ave, Suite 301 Oakbrook Terrace, IL United States Tel: Fax: Web: Angela Massey, President Tariq Cheema Louis Delgado Michael Hopkins Robert Kallen Wim Monasso Lori Ramos Global Partner Network AZARBAIJAN BANGLADESH BRAZIL CHINA EGYPT INDIA INDONESIA MEXICO MOROCCO NETHERLANDS PAKISTAN PHILLIPPINES QATAR RUSSIA SAUDI ARABIA SOUTH AFRICA SUDAN TANZANIA TURKEY UNITED KINGDOM nonprofit portfolio