GETTING STARTED WITH COVALENT BROWSER

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "GETTING STARTED WITH COVALENT BROWSER"

Transcription

1 GETTING STARTED WITH COVALENT BROWSER

2 Contents Getting Started with Covalent Browser... 1 What is the Browser Version?... 4 Logging in... 5 The URL address... 5 Home page... 5 Menu bar... 5 Go To button... 5 Help button... 5 Username menu... 6 The Go To menu... 7 Go To button... 7 Information displayed... 8 Traffic lighting... 8 Actions... 8 Feedback... 9 Performance Indicators... 9 Risks... 9 Combined status icons... 9 Overdue Expand button Number badges Viewing lists Searching Menu search Pagination control Refine your search Table sorting Viewing notebooks Links Notebook layout Tree views Covalent Software Ltd Page 2 of 24 Last updated: 1-Apr-16 PJW

3 Updating notebooks Mouse menus Pop-up dialog box Updates page Things you can only do in Covalent Browser Bookmark a record Use the back button Open in a new tab or window Send a hyperlink to another user Change the font size If you like keyboard shortcuts Log in as two different people Add a shortcut on your mobile device Using Portals Tables Charts Counts Text Strategy maps For System Administrators only Customising the first tab of a notebook Portal management Your Notes Supported Browsers Other platforms (Mobile, Mac, Linux, etc.) Feature exclusion Latest Release Notes Covalent Software Ltd Page 3 of 24 Last updated: 1-Apr-16 PJW

4 WHAT IS THE BROWSER VERSION? Covalent Performance Management software manages the core elements of any organisation s performance; this has been run using a Java application for its lifespan to date (which we call Classic). We have now embarked on a project to rework this application into a browser version making it more modern in look and feel, and giving you a better user experience. This means that all you need to do is connect to your organisation s Covalent site using a web browser and log on to access your data. You can also easily access the software using a tablet or smart phone, and the software will adjust to fit the size of your screen. The browser version currently includes: For the end user Viewing Actions, Feedback, PIs, Policies, Risks and Scorecard notebooks Updates to Actions, Feedback, PIs and Risks in notebooks Update windows for Actions, Feedback, PIs and Risks that are due for update Ability to review and sign off Policies Insertion of basic data for Incidents Internal Controls list screen For viewing data Ability to create and view queries Ability to view linked documents Ability to view published reports Ability to generate reports For system administrators Trigger creation wizard for Actions, Feedback, PIs and Risks Create update schedules for Actions and Risks Rearranging the first tab for notebooks Adding new users Site admin options for Default Visibility, Log In Screen text, configuration, Public Holidays, Partner Sites and Security Portal view designer including dashboard components and Strategy Maps (where you own these modules) Covalent Software Ltd Page 4 of 24 Last updated: 1-Apr-16 PJW

5 LOGGING IN The URL address The URL address to get to your site includes the name of your organisation followed by covalentcpm.com; for example will take you to the Covalent training site. The format for US sites is organisation.covalentgov.com Note that the link does not contain www. Log in with a user name and password. If you forget your password, click the Forgotten your password? link to receive and with a new password. Home page Once you have logged in to Covalent, you will see your home page. This may be configured to show you the information that you require and may be different from other people who log in to Covalent. Menu bar The menu bar appears at the top of your browser window. It contains the following: Go To button Click the Go To button to navigate to information in Covalent. The Go To button changes to Close once it is clicked. Click Close to close the menu without selecting an item. Help button This takes you to the help page for the current browser screen. In addition to support text, the help contains links to this document, the existing online help for Classic Covalent and the Covalent Support Portal. Covalent Software Ltd Page 5 of 24 Last updated: 1-Apr-16 PJW

6 Username menu This is positioned at the top-right of the page and displays the name of the user currently logged into Covalent. Click on the name to access the username menu. This pops up a menu with the following options: My Profile: to view your user profile Change Password: to change your password Log Out: to log yourself out of Covalent Covalent Software Ltd Page 6 of 24 Last updated: 1-Apr-16 PJW

7 THE GO TO MENU Go To button The Go To menu allows you to access the different parts of the system. This pops up a menu with the following options: Home: takes you to your home page Portals: allows you to view other portal (pages) of information e.g. a list of reports or a strategy map Modules: gives you access to the modules that are available, for example PIs, Actions, Risks. The sub-menu then allows you to navigate further within this module. More: You can access a list of the Scorecards, Categories, Documents and Users set up on your site (if you have the appropriate level of access) Site Admin: Appears for site administrators only and allows customisation of the views Other forms of navigation are listed in the online help: Click the Help button and select Getting Started in the left hand pane; then select Navigation Or go to Covalent Software Ltd Page 7 of 24 Last updated: 1-Apr-16 PJW

8 INFORMATION DISPLAYED Traffic lighting Throughout Covalent, we use a colour-coded traffic light approach to highlight performance and status. Additionally, each traffic light has a different symbol shape so it will still make sense when printed in black and white. The meaning for each element may be seen by hovering over the symbol. Actions The status of an Action is shown as follows: Cancelled Overdue Neglected Unassigned Check Progress Not Started In Progress Assigned Completed The Action has been cancelled. The Action's due date has passed and the action is not yet complete. The Action's planned start date has passed but there is no assignee. The Action has no assignee and has not yet started. The Action is nearly due to be completed or a milestone is overdue. The project has no assignee and no progress. The Action has progress and is not at Overdue or Check Progress status. The Action has an assignee but has no progress. The Action is complete. Covalent Software Ltd Page 8 of 24 Last updated: 1-Apr-16 PJW

9 Feedback The status of Feedback is shown as follows: Alert Warning OK Closed The due date of the Feedback is past. The Feedback's due date is within the number of days defined on this stage. The Feedback's due date is in the future and it is not within the number of days until due defined on this stage. The Feedback has been closed. Performance Indicators The status of a PI is shown as follows: Alert Warning OK Unknown Performance is significantly below target Performance below target. If the data value is equal to the amber threshold, and the amber threshold is not equal to the target, the PI status will be amber. Performance on target There is no performance status due to data missing. Risks The status of a Risk is shown as follows: Alert High Risk Warning OK Unknown The Risk has a high risk rating. The Risk has a high rating but not at alert status. The Risk has a medium rating. There is no risk or a low risk rating. There is no risk rating due to data missing. Combined status icons Where there are sub-items e.g. Actions, Risks, Scorecards, worst child status icons display. The status is drawn in the bottom right-hand corner of its status icon, and appears everywhere the parent shows its icon. For example, this icon would display for an action that has the overall status warning but has at least one sub-action at overdue or neglected. Covalent Software Ltd Page 9 of 24 Last updated: 1-Apr-16 PJW

10 Overdue To indicate if an item is overdue and due for an update, the following clock icons appear next to the status icon: Due for update Expand button Overdue for update If an item has sub-items, there will be an expand button. Expand the item to show the sub-items Collapse the item to hide the sub-items Expand all items (scorecard) Collapse all items (scorecard) Number badges When there are child items, for example within an Action tree, then an oval, with a number in it is shown. In this example there is one overdue action in the action tree list. In this example, the number of sub risks at each status is shown for each register. Covalent Software Ltd Page 10 of 24 Last updated: 1-Apr-16 PJW

11 VIEWING LISTS Searching Menu search Each of the sub menus has a search field where you may enter details to find a specific item. Use partial words followed by * to perform a more general search, e.g. web* will find web, websites and webinar. Pagination control When a page is split over a number of pages you will see a pagination control at the top and bottom of the page. This allows you to move page by page by clicking on the left and right arrows. Move to the first or last page, or a specific page number, by clicking on the control and opening the navigation dialog. Refine your search Lists of items will have a Refine your search box on the left hand side of the window. You may use this to filter the list to find what you are looking for. Use the Keywords field to filter the list by a word. Use partial words followed by * to perform a more general search. Select Strict Code Search and type the code of an item in the field to find items using the code. Click the headings Status or Ownership to filter the list. Table sorting Clicking on the header labels of some tables will now sort the rows of the table by the values of that column. A second click will reverse the direction of the sort. Click a different header label to sort by that column as well. Please note that feature is only available in Chrome, Firefox, Safari and Internet Explorer 9 or higher. Not all tables may currently be sorted. Covalent Software Ltd Page 11 of 24 Last updated: 1-Apr-16 PJW

12 VIEWING NOTEBOOKS Links Whenever you can drill-through to a new page, you will see the text with a blue underline and your mouse will change to be a hand icon. This also happens on charts that have been placed on your portal view. Notebook layout Each of the notebook layouts are designed to be consistent, and they all have the following components: Top Panel: the main details of the item e.g. the current status, when the next update is due, etc. There will usually be more than one tab in the top panel. For specific information on a particular notebook, go to the online help. Bottom Panel tabs: Underneath the top panel, each notebook is split into tabs. These are different for each module and additionally the first panel on each notebook can be configured by the site administrator to allow for the most commonly used panes to be displayed in the most accessible place. The More tab on each notebook will show you everything that is not shown on the other tabs. Panels: On each tab there is a series of panels which contain grouped items of information e.g. Owners or Documents Covalent Software Ltd Page 12 of 24 Last updated: 1-Apr-16 PJW

13 Tree views Some items within Covalent are displayed in a tree view, and this has been translated to showing the parent and child information within the notebook itself on the Tree tab. For example, this action has three sub-actions; it also has a parent action so it is a sub-action itself. There is also an Open in Tree option on the notebook s title menu. This will take you to the Browse page with the notebook highlighted within its tree structure: Covalent Software Ltd Page 13 of 24 Last updated: 1-Apr-16 PJW

14 UPDATING NOTEBOOKS Once you have found the item that you wish to update, you can add information in the panels on the tabs. What you can update will depend on which type of notebook is displayed and what your permissions are. Mouse menus Click on the name (Code & Title) of an item to open the notebook Click on the title of a panel to see a menu of options for this panel. The heading of the panel will have an arrow at the end if there are menu options that you can access. Lists Right click on an item in a list to get further options. This may include: Open in a new tab Update/Edit Cut/Copy/Paste/Duplicate Delete: This option will only be available to those Different items will have different options to choose from. Pop-up dialog box When a full notebook window is not required, and just a small set of information needs to be presented, then a pop-up window will display and the screen behind will turn grey, for example, when you add a note. These are often accessed from the panel menus (see mouse menus above). Covalent Software Ltd Page 14 of 24 Last updated: 1-Apr-16 PJW

15 Click the Save & Close button at the bottom when you want to close the window and return to the notebook. Text pop up windows When you right-click within a Note window you have standard menu that allows you to: Undo Cut/Copy/Paste Delete Select All Each notebook will have its own set of panels and its own information to update. See the online help for further information about updating the individual notebooks. Click the Help button, select the module under the Applications heading on the left hand side or click on the links below: Actions: Feedback: PIs: Risks: Policies: Covalent Software Ltd Page 15 of 24 Last updated: 1-Apr-16 PJW

16 Updates page Together with the update capability on the notebooks themselves, there are additional windows to allow you to see just the items that are due for update for which you are responsible. These are accessed from the module's sub-menu on the Go To menu. The number of items that you have to update is shown. This menu shows that there are 7 actions to be updated. Each module will have its own update list. See the online help for further information about updating the individual lists. Click the Help button, select the module under the Applications heading on the left hand side or click on the links below: Actions: PIs: Risks: Covalent Software Ltd Page 16 of 24 Last updated: 1-Apr-16 PJW

17 Things you can only do in Covalent Browser Bookmark a record Got a favourite Covalent record? Set it as a favourite or bookmark and you can find it quickly. Consider having things that you use regularly on your favourites or bookmarks bar. Find out more about favourites or bookmarks for: Internet Explorer, Firefox, Safari, Opera or Google Chrome. Use the back button Get back to where you were by clicking the back button. Remember to refresh the page (F5 on the keyboard) to see any changes that you have made. Open in a new tab or window Use the right-click button to open a link in a new tab or window. Or Highlight a hyperlink and use the Ctrl and Enter keys to open a link in a new tab or window. You can have as many records open as you like and can jump from one to the other. Remember to refresh the page (F5 on the keyboard) to see any changes that you have made. If you have two tabs open, use the Ctrl and Tab keys to jump between them. If you have two windows open, use the Alt and Tab keys to jump between them. Send a hyperlink to another user Copy the URL from the top of the browser window and paste it in an to another Covalent user. When they click on it, it takes them straight to that page. This may be a record, a report, a query or a portal. They will have to log in to Covalent if they have not already done so, but once they are logged in, it takes them straight to that page. Change the font size Use the Ctrl and + keys on the keyboard to increase the font size Use the Ctrl and - keys on the keyboard to reduce the font size Use the Ctrl and 0 keys on the keyboard set the font size to 100% You can also use the Zoom option on the menu Covalent Software Ltd Page 17 of 24 Last updated: 1-Apr-16 PJW

18 If you like keyboard shortcuts Use the tab key to navigate through the page; press the enter key when you reach the item that you want to use. For further shortcuts and navigation tips go to the online help: Click here Log in as two different people If you are logged in to Covalent with one log in, you can log in with another log in using the private or incognito pages. Internet Explorer: on the Tools menu, select Safety and InPrivate Browsing (Ctrl and Shift and P) Google Chrome: on the settings menu, select New incognito window (Ctrl and Shift and N) Find out about other Private Browsing options in: Safari, Firefox, Opera Add a shortcut on your mobile device Open up Safari on your mobile device. Go to your Covalent site: Tap the Share button ( ) on the bottom menu bar Tap on Add to Home Screen Enter the shortcut a name: Covalent Tap on Add in the upper-right corner An icon will appear on your home screen to take you directly to Covalent. Covalent Software Ltd Page 18 of 24 Last updated: 1-Apr-16 PJW

19 USING PORTALS Portals are a way of displaying data that is useful and relevant to you. Portals contain components which are small windows of information. There are a number of different types of component Tables These are lists of records. They may be list of your work, items that require an update or reports that you can view. Click on the Code & Title to open the notebook or view the report. Charts These are graphical representations of data. They may be bar charts, heat maps of risks or a graph of results. Click on a part of the chart to view the information that is creating it, e.g. click on the red bar to see the red PIs. Click on the name of the chart to see all the items that create this chart. Covalent Software Ltd Page 19 of 24 Last updated: 1-Apr-16 PJW

20 Counts These are a number of items. Click on the number to see the individual items. Text Portals may contain text fields. This may be a set of instructions of further information. They may contain links to items both in and outside Covalent. Strategy maps Strategy maps may be included on a portal. This gives you a representation of data stored within Covalent. Covalent Software Ltd Page 20 of 24 Last updated: 1-Apr-16 PJW

21 FOR SYSTEM ADMINISTRATORS ONLY Customising the first tab of a notebook All notebooks have a first tab that can be customised by the site administrator; this customisation will show on all users views for this notebook. This is done by going to the Go To: Site Admin menu option and choosing the relevant notebook tabs option. Each of the available panes that you can add, for example Documents, Dates, Notes, etc., can be added and these components moved around within the two columns available: Portal management Portal views can be built to hold different types of components, including views by ownership, results of a query, components from the Dashboard module and strategy maps. The list of components that can be added is growing all the time, and if you have the Dashboards module then you will see a larger list of components that can be added. The setup of new portals is an easy step-by-step process and the software will take you through what you need to do to configure this. You can define the number, size and type of components you want in each row of your portal, and you can arrange them in any order. See the online help for further information about creating and editing portals. Covalent Software Ltd Page 21 of 24 Last updated: 1-Apr-16 PJW

22 YOUR NOTES Covalent Software Ltd Page 22 of 24 Last updated: 1-Apr-16 PJW

23 Covalent Software Ltd Page 23 of 24 Last updated: 1-Apr-16 PJW

24 SUPPORTED BROWSERS Chrome Microsoft Internet Explorer Mozilla Firefox Safari Mobile / Tablet Latest stable version supported Minimum screen resolution of 1024 x 768 (when browsers are maximised) Minimum screen resolution of 1024 x 768 (when browsers are maximised). 'Compatibility View' is not supported. Latest stable version supported Latest stable version supported on Mac OS X only Mobile Safari (ios) - latest stable version Minimum screen resolution of 1024 x 768 (when browsers are maximised). Minimum screen resolution of 1024 x 768 (when browsers are maximised). Covalent Browser is supported and tested on the following tablets: ipad (Safari/iOS7) ipad (Safari/iOS8) Other platforms (Mobile, Mac, Linux, etc.) While other platforms are not officially supported, you should expect that Covalent Browser will run on any modern web browser, or a mobile phone at least comparable to an iphone running ios7. Feature exclusion It is sometimes not possible to implement new features on certain versions of a web browser. This usually only affects older browsers such as Internet Explorer 8 and happens because Covalent s software depends on the underlying web browser implementing a certain aspect of common web standards. For the best experience, Covalent recommends that you use the most up-to-date web browser at your disposal. LATEST RELEASE NOTES The browser version will be going through rapid changes to incorporate all functionality before replacing our Classic version, you will find the latest release notes here: This document shows the changes in the most up-to-date release. We don t have version numbers, so this will show the date the release happened. Covalent Software Ltd Page 24 of 24 Last updated: 1-Apr-16 PJW

Corporate Performance Management (CPM) Software

Corporate Performance Management (CPM) Software Corporate Performance Management (CPM) Software Getting Started With Covalent Version 13.0 CONTENTS 1. SO WHAT DOES COVALENT DO?... 3 1.1. Core Elements and Perspectives... 3 1.2. Information Display...

More information

Infoview XIR3. User Guide. 1 of 20

Infoview XIR3. User Guide. 1 of 20 Infoview XIR3 User Guide 1 of 20 1. WHAT IS INFOVIEW?...3 2. LOGGING IN TO INFOVIEW...4 3. NAVIGATING THE INFOVIEW ENVIRONMENT...5 3.1. Home Page... 5 3.2. The Header Panel... 5 3.3. Workspace Panel...

More information

STEPfwd Quick Start Guide

STEPfwd Quick Start Guide CERT/Software Engineering Institute June 2016 http://www.sei.cmu.edu Table of Contents Welcome to STEPfwd! 3 Becoming a Registered User of STEPfwd 4 Learning the Home Page Layout 5 Understanding My View

More information

EBOX Digital Content Management System (CMS) User Guide For Site Owners & Administrators

EBOX Digital Content Management System (CMS) User Guide For Site Owners & Administrators EBOX Digital Content Management System (CMS) User Guide For Site Owners & Administrators Version 1.0 Last Updated on 15 th October 2011 Table of Contents Introduction... 3 File Manager... 5 Site Log...

More information

Outlook Web App User Guide

Outlook Web App User Guide Outlook Web App Table of Contents QUICK REFERENCE... 2 OUTLOOK WEB APP URL... 2 Imagine! Help Desk...... 2 OUTLOOK WEB APP MAIN WINDOW... 2 KEY NEW FEATURES... 3 GETTING STARTED WITH OUTLOOK... 4 LOGGING

More information

Microsoft Dynamics CRM Clients

Microsoft Dynamics CRM Clients Microsoft Dynamics CRM Clients A user can work with Microsoft Dynamics CRM in two ways: By accessing the Microsoft Dynamics CRM application using Microsoft Internet Explorer, Google Chrome, FireFox, and

More information

Copyright EPiServer AB

Copyright EPiServer AB Table of Contents 3 Table of Contents ABOUT THIS DOCUMENTATION 4 HOW TO ACCESS EPISERVER HELP SYSTEM 4 EXPECTED KNOWLEDGE 4 ONLINE COMMUNITY ON EPISERVER WORLD 4 COPYRIGHT NOTICE 4 EPISERVER ONLINECENTER

More information

INSTRUCTOR HELP & WALKTHROUGH

INSTRUCTOR HELP & WALKTHROUGH INSTRUCTOR HELP & WALKTHROUGH 2015 Jones & Bartlett Learning, LLC, An Ascend Learning Company Contents What are the system requirements for Navigate 2 TestPrep? 3 How do I review my students performance?

More information

Aeries.net Teacher Portal User Documentation July 31, 2015. 1. Access Teacher Portal. 2. Utilizing the Navigation Tree

Aeries.net Teacher Portal User Documentation July 31, 2015. 1. Access Teacher Portal. 2. Utilizing the Navigation Tree Aeries.net Teacher Portal User Documentation July 31, 2015 1. Access Teacher Portal 2. Utilizing the Navigation Tree 3. Attendance Attendance Add/Dropped Students ** SSA (Safe Schools Act) Attendance Notes

More information

Totally Internet Based Software. Getting Started. Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400

Totally Internet Based Software. Getting Started. Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400 Totally Internet Based Software Getting Started Strategy Systems, Inc. PO Box 2136 Rogers, AR 72757 (479) 271-7400 System Requirements... 1 User Login... 1 Basic Navigation... 2 Hover Menus... 2 Dropdown

More information

JOOMLA 2.5 MANUAL WEBSITEDESIGN.CO.ZA

JOOMLA 2.5 MANUAL WEBSITEDESIGN.CO.ZA JOOMLA 2.5 MANUAL WEBSITEDESIGN.CO.ZA All information presented in the document has been acquired from http://docs.joomla.org to assist you with your website 1 JOOMLA 2.5 MANUAL WEBSITEDESIGN.CO.ZA BACK

More information

CONTENTS. Classification Manager... 4 Content Contributor... 4 Content Editor... 4 Image Manager... 4 Webpage Publisher... 4

CONTENTS. Classification Manager... 4 Content Contributor... 4 Content Editor... 4 Image Manager... 4 Webpage Publisher... 4 Last updated 09 November 2011 ARCONICS CONTENT MANAGEMENT SYSTEM USER GUIDE CONTENTS 1. Content Management System Tools Classification Manager... 4 Content Contributor... 4 Content Editor... 4 Image Manager...

More information

Author(s): Linda Powles. Owner: NWIS. Document Ref: Document Review Date:

Author(s): Linda Powles. Owner: NWIS. Document Ref: Document Review Date: Microsoft Excel 2007 A Quick Reference Guide Author(s): Linda Powles Owner: NWIS Document Ref: Document Review Date: Training Document History Document Location This document is located in P:\Health Informatics

More information

8x8 Click2Pop User Guide

8x8 Click2Pop User Guide USER GUIDE 8x8 User Guide Getting Started with April 2014 Contents Introduction... 3 What s new.... 3 8x8.... 3 Here is how works...4 8x8 Click2Connect.... 4 Requirements.... 4 Installation on Microsoft

More information

Technical Guide Web Page Dialing v2.4

Technical Guide Web Page Dialing v2.4 Technical Guide Web Page Dialing v2.4 Page 1 Web Page Dialing Technical Guide This document will guide you through the process of configuring web page dialing for Microsoft Internet Explorer, Google Chrome,

More information

Microsoft Office Access 2007 Basics

Microsoft Office Access 2007 Basics Access(ing) A Database Project PRESENTED BY THE TECHNOLOGY TRAINERS OF THE MONROE COUNTY LIBRARY SYSTEM EMAIL: TRAININGLAB@MONROE.LIB.MI.US MONROE COUNTY LIBRARY SYSTEM 734-241-5770 1 840 SOUTH ROESSLER

More information

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved.

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Version 1.2 Created On February 5, 2007 Last Modified August 27, 2013 Table of Contents 1 SUPPORTED BROWSERS... 3 1.1 INTERNET

More information

BI 4.1 Quick Start Java User s Guide

BI 4.1 Quick Start Java User s Guide BI 4.1 Quick Start Java User s Guide BI 4.1 Quick Start Guide... 1 Introduction... 4 Logging in... 4 Home Screen... 5 Documents... 6 Preferences... 8 Web Intelligence... 12 Create a New Web Intelligence

More information

BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005

BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005 BIGPOND ONLINE STORAGE USER GUIDE Issue 1.1.0-18 August 2005 PLEASE NOTE: The contents of this publication, and any associated documentation provided to you, must not be disclosed to any third party without

More information

Access Getting Started The Access Window

Access Getting Started The Access Window Microsoft QUICK Source Access 2007 Getting Started The Access Window u v w x y z Creating a Database Based on a Template When you create a database based on a template, preformatted tables, queries, forms,

More information

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0 Charter Business Phone Online Control Panel Getting Started Guide Document Version 1.0 Table of Contents 1 About This Guide...4 2 Overview...5 2.1 Online Control Panel and Call Manager... 5 3 Manual and

More information

Appendix 1 Install RightNow on your PC

Appendix 1 Install RightNow on your PC Appendix 1 Install RightNow on your PC Please do not install the live site unless you have been instructed to do so. 1 Open Internet Explorer and navigate to; http://student.ask.adelaide.edu.au/cgi-bin/adelaide.cfg/php/admin/launch.php

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

SAP BusinessObjects Business Intelligence platform Document Version: 4.0 Support Package Live Office User Guide

SAP BusinessObjects Business Intelligence platform Document Version: 4.0 Support Package Live Office User Guide SAP BusinessObjects Business Intelligence platform Document Version: 4.0 Support Package 8-2013-10-31 Table of Contents 1 About this document...5 1.1 Who should read this document....5 1.2 Document history....5

More information

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

Hamline University Administrative Computing Page 1

Hamline University Administrative Computing Page 1 User Guide Banner Handout: BUSINESS OBJECTS ENTERPRISE (InfoView) Document: boxi31sp3-infoview.docx Created: 5/11/2011 1:24 PM by Chris Berry; Last Modified: 8/31/2011 1:53 PM Purpose:... 2 Introduction:...

More information

Job Aid - Configuring the Internet Explorer Browser for NANTeL Usage

Job Aid - Configuring the Internet Explorer Browser for NANTeL Usage Job Aid - Configuring the Internet Explorer Browser for NANTeL Usage SCOPE This Job Aid will provide directions for configuring the Microsoft Internet Explorer browser, versions 8, 9 and 10. These are

More information

Microsoft PowerPoint 2013 Using Action Buttons (Level 3)

Microsoft PowerPoint 2013 Using Action Buttons (Level 3) IT Training Microsoft PowerPoint 2013 Using Action Buttons (Level 3) Contents Introduction Introduction... 1 Adding an Action Button to a Slide... 1 Setting Up the Action Settings... 2 Creating a Customised

More information

Office of Information Technology Connecting to Microsoft Exchange User Guide

Office of Information Technology Connecting to Microsoft Exchange User Guide OVERVIEW The Office of Information Technology is migrating its messaging infrastructure from Microsoft Exchange 2003 to Microsoft Exchange 2010. Moving to the latest technology will provide many enhancements

More information

REUTERS/TIM WIMBORNE SCHOLARONE MANUSCRIPTS COGNOS REPORTS

REUTERS/TIM WIMBORNE SCHOLARONE MANUSCRIPTS COGNOS REPORTS REUTERS/TIM WIMBORNE SCHOLARONE MANUSCRIPTS COGNOS REPORTS 28-APRIL-2015 TABLE OF CONTENTS Select an item in the table of contents to go to that topic in the document. USE GET HELP NOW & FAQS... 1 SYSTEM

More information

LEARNING RESOURCE CENTRE. Guide to Microsoft Office Online and One Drive

LEARNING RESOURCE CENTRE. Guide to Microsoft Office Online and One Drive LEARNING RESOURCE CENTRE Guide to Microsoft Office Online and One Drive LEARNING RESOURCE CENTRE JULY 2015 Table of Contents Microsoft Office Online... 3 How to create folders... 6 How to change the document

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...

More information

Training Manual Version 1.0

Training Manual Version 1.0 State of Indiana Content Management System Open Text v.11.2 Training Manual Version 1.0 Developed by Table of Contents 1. Getting Started... 4 1.1 Logging In... 4 1.2 OpenText Menu...5 1.3 Selecting a

More information

MyTax Illinois Help. General use information... 5. Access and logon information... 12

MyTax Illinois Help. General use information... 5. Access and logon information... 12 MyTax Illinois Help General use information... 5 Install Adobe Reader... 5 Enable Pop-ups in My Browser... 5 Determine Your Current Browser... 6 Change Browser Font Size... 6 Browsers that You Can Use...

More information

RSNA Diagnosis Live. Section 4: Institution Management Admin, Staff, and Student Permission Levels Institution Account Creation Account Changes

RSNA Diagnosis Live. Section 4: Institution Management Admin, Staff, and Student Permission Levels Institution Account Creation Account Changes RSNA Diagnosis Live Section 1: Introduction to RSNA Diagnosis Live Respond to an Institution Invitation Login to Diagnosis Live Player Portal To Author or Present Diagnosis Live Requirements Player/Student

More information

LIBRARY MEMBER USER GUIDE

LIBRARY MEMBER USER GUIDE LIBRARY MEMBER USER GUIDE CONTENTS PAGE Part 1) How to create a new account... 2 Part 2) How to checkout a magazine issue... 4 Part 3) How to download Zinio Reader 4...10 a) For your PC... 10 b) For your

More information

LIBRARY MEMBER USER GUIDE

LIBRARY MEMBER USER GUIDE LIBRARY MEMBER USER GUIDE CONTENTS PAGE Part 1) How to create a new account... 1 Part 2) How to checkout a magazine issue... 3 Part 3) How to download Zinio Reader 4... 9 a) For your PC... 9 b) For your

More information

LIBRARY MEMBER USER GUIDE

LIBRARY MEMBER USER GUIDE LIBRARY MEMBER USER GUIDE CONTENTS PAGE Part 1) How to create a new account... 2 Part 2) How to checkout a magazine issue... 4 Part 3) How to download Zinio Reader 4... 10 a) For your PC... 10 b) For your

More information

Global Preview v.6.0 for Microsoft Dynamics CRM On-premise 2013 and 2015

Global Preview v.6.0 for Microsoft Dynamics CRM On-premise 2013 and 2015 Global Preview v.6.0 for Microsoft Dynamics CRM On-premise 2013 and 2015 User Manual Akvelon, Inc. 2015, All rights reserved. 1 Contents Overview... 3 Licensing... 4 Installation... 5 Upgrading from previous

More information

Module One: Getting Started... 6. Opening Outlook... 6. Setting Up Outlook for the First Time... 7. Understanding the Interface...

Module One: Getting Started... 6. Opening Outlook... 6. Setting Up Outlook for the First Time... 7. Understanding the Interface... 2 CONTENTS Module One: Getting Started... 6 Opening Outlook... 6 Setting Up Outlook for the First Time... 7 Understanding the Interface...12 Using Backstage View...14 Viewing Your Inbox...15 Closing Outlook...17

More information

Release 2.0. Cox Business Online Backup Quick Start Guide

Release 2.0. Cox Business Online Backup Quick Start Guide Cox Business Online Backup Quick Start Guide Release 2.0 Cox Business Online Backup Quick Start Guide i IMPORTANT: You must notify Cox in advance if you would like to move or relocate your telephone Service.

More information

Author(s): Primary Care Support Services. Linda Powles. Owner: NWIS. Document Ref: Document Review Date:

Author(s): Primary Care Support Services. Linda Powles. Owner: NWIS. Document Ref: Document Review Date: Microsoft Outlook 2007 A Quick Reference Guide Author(s): Primary Care Support Services Linda Powles Owner: NWIS Document Ref: Document Review Date: Training Document History Document Location This document

More information

MyNet FAQ s GETTING STARTED: Q: What is the MyNet website address? A: http://mynet.englandnetball.co.uk

MyNet FAQ s GETTING STARTED: Q: What is the MyNet website address? A: http://mynet.englandnetball.co.uk MyNet FAQ s GETTING STARTED: Q: What is the MyNet website address? A: http://mynet.englandnetball.co.uk Q: Can I use any computer? A: The MyNet system is viewed using an internet browser on any computer

More information

Getting Started Guide. Chapter 14 Customizing LibreOffice

Getting Started Guide. Chapter 14 Customizing LibreOffice Getting Started Guide Chapter 14 Customizing LibreOffice Copyright This document is Copyright 2010 2012 by its contributors as listed below. You may distribute it and/or modify it under the terms of either

More information

User Guide. Logout button: will log you out of the session! The tablet tool automatically logs out after 30 minutes of idle time. www.salonbiz.

User Guide. Logout button: will log you out of the session! The tablet tool automatically logs out after 30 minutes of idle time. www.salonbiz. User Guide Log In 1. Open Safari on your tablet. 2. Enter the following url US customers http://central.salonbiz.com European customers http://central.spabiz.co.uk 3. Enter your Username and Password.

More information

Kronos 6 Work Force Time Keeping System. Manager Procedure Manual

Kronos 6 Work Force Time Keeping System. Manager Procedure Manual Kronos 6 Work Force Time Keeping System Manager Procedure Manual Table of Contents Kronos Manager Procedure Manual Log In to Kronos https://kronos.rit.edu/wfc/logon... 1 Punches Access an Employee Timecard...

More information

Introduction To Microsoft Office PowerPoint 2007. Bob Booth July 2008 AP-PPT5

Introduction To Microsoft Office PowerPoint 2007. Bob Booth July 2008 AP-PPT5 Introduction To Microsoft Office PowerPoint 2007. Bob Booth July 2008 AP-PPT5 University of Sheffield Contents 1. INTRODUCTION... 3 2. GETTING STARTED... 4 2.1 STARTING POWERPOINT... 4 3. THE USER INTERFACE...

More information

DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE

DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE March 10, 2015 v2 Contents Getting an Account Logging In Creating a New Case Updating an Existing Case Using the Knowledgebase Welcome to the DDN Customer

More information

Version 7 Editor s Manual

Version 7 Editor s Manual Version 7 Editor s Manual Contents 1. Introduction... 3 2. Getting started with Umbraco... 2.1 Logging In and Out... 2.2 Umbraco Interface... 2.2.1 Initial View... 2.2.2 Various Screen Sizes... 2.3 Creating,

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Akin Gump Strauss Hauer & Feld LLP Remote Access Resources Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2013 Akin Gump Strauss Hauer & Feld LLP Checkpoint VPN (Firm

More information

LIBRARY MEMBER USER GUIDE

LIBRARY MEMBER USER GUIDE LIBRARY MEMBER USER GUIDE CONTENTS PAGE Part 1) How to create a new account... 2 Part 2) How to checkout a magazine issue... 4 Part 3) How to download Zinio Reader 4... 10 a) For your PC... 10 b) For your

More information

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts...

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts... Table of Contents Welcome... 2 Login... 3 Password Assistance... 4 Self Registration... 5 Secure Mail... 7 Compose... 8 Drafts... 10 Outbox... 11 Sent Items... 12 View Package Details... 12 File Manager...

More information

TechnologyOne Financials Overview, Navigation and Shortcuts. Training guide for end users

TechnologyOne Financials Overview, Navigation and Shortcuts. Training guide for end users TechnologyOne Financials Overview, Navigation and Shortcuts Training guide for Revised on: 28 th July 2011 This training manual describes how to navigate within TechnologyOne Financials (T1). It explains

More information

Excel 2007. Getting Started The Excel Window u v w. Microsoft QUICK Source

Excel 2007. Getting Started The Excel Window u v w. Microsoft QUICK Source Microsoft QUICK Source Excel 2007 Getting Started The Excel Window u v w x y z { u Quick Access Toolbar contains shortcuts for the most commonly used tools. v Microsoft Office Button contains common file

More information

Table of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS...

Table of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... Table of Contents INTRODUCTION... 2 HOME... 3 Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... 16 Request List View... 17 Requests based on Filters...

More information

NHS Professionals Online Management Information System Training Manual Management Information Training Manual

NHS Professionals Online Management Information System Training Manual Management Information Training Manual NHS Professionals Online Management Information System Training Manual Author and Creation date: Mark Frost October 2010 Page 1 Contents Page 1. Getting Started...3 2. Overview...4 3. The System Toolbar...5

More information

1. Right click using your mouse on the desktop and select New Shortcut.

1. Right click using your mouse on the desktop and select New Shortcut. offers 3 login page styles: Standard Login, List Login or Quick Time Punch. Each login page can be saved as a shortcut to your desktop or as a bookmark for easy fast login access. For quicker access to

More information

WinSCP: Secure File Transfer Using WinSCP for Secure File Transfer on Windows

WinSCP: Secure File Transfer Using WinSCP for Secure File Transfer on Windows WinSCP: Secure File Transfer Using WinSCP for Secure File Transfer on Windows Overview WinSCP is an SFTP (Secure File Transfer Protocol), FTP (File Transfer Protocol), and SCP (Secure Copy Protocol) application

More information

2010 Outlook Web App Client Overview

2010 Outlook Web App Client Overview 2010 Outlook Web App Client Overview The upgrade to Microsoft Exchange 2010 includes an updated web-based e-mail client, OWA. OWA stands for Outlook Web App and gives you access to your district e-mail

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

Business Objects Version 5 : Introduction

Business Objects Version 5 : Introduction Business Objects Version 5 : Introduction Page 1 TABLE OF CONTENTS Introduction About Business Objects Changing Your Password Retrieving Pre-Defined Reports Formatting Your Report Using the Slice and Dice

More information

Task Force on Technology / EXCEL

Task Force on Technology / EXCEL Task Force on Technology EXCEL Basic terminology Spreadsheet A spreadsheet is an electronic document that stores various types of data. There are vertical columns and horizontal rows. A cell is where the

More information

CMS Training Manual. A brief overview of your website s content management system (CMS) with screenshots. CMS Manual

CMS Training Manual. A brief overview of your website s content management system (CMS) with screenshots. CMS Manual Training A brief overview of your website s content management system () with screenshots. 1 Contents Logging In:...3 Dashboard:...4 Page List / Search Filter:...5 Common Icons:...6 Adding a New Page:...7

More information

Non-Java Kronos link: https://www-kronos.itcs.northwestern.edu/wfc/applications/wtk/html/ess/logon.jsp

Non-Java Kronos link: https://www-kronos.itcs.northwestern.edu/wfc/applications/wtk/html/ess/logon.jsp Kronos 6.3 Troubleshooting Guide Links to Kronos 6.3... 1 Chrome 29, 30 or 31... 2 Tips for Troubleshooting Internet Explorer 8 or 9... 3 Tips for Troubleshooting Internet Explorer 9 or 10... 3 Compatibility

More information

Managing your Joomla! 3 Content Management System (CMS) Website Websites For Small Business

Managing your Joomla! 3 Content Management System (CMS) Website Websites For Small Business 2015 Managing your Joomla! 3 Content Management System (CMS) Website Websites For Small Business This manual will take you through all the areas that you are likely to use in order to maintain, update

More information

Using the SimNet Course Manager

Using the SimNet Course Manager Using the SimNet Course Manager Using the SimNet Course Manager Contents Overview...3 Requirements...3 Navigation...3 Action Menus...3 Sorting Lists...4 Expanding and Collapsing Sections...4 Instructor

More information

Decision Support AITS University Administration. Web Intelligence Rich Client 4.1 User Guide

Decision Support AITS University Administration. Web Intelligence Rich Client 4.1 User Guide Decision Support AITS University Administration Web Intelligence Rich Client 4.1 User Guide 2 P age Web Intelligence 4.1 User Guide Web Intelligence 4.1 User Guide Contents Getting Started in Web Intelligence

More information

Cloud Services MDM. Overview & Setup Admin Guide

Cloud Services MDM. Overview & Setup Admin Guide Cloud Services MDM Overview & Setup Admin Guide 10/27/2014 CONTENTS Systems Overview... 2 Solution Overview... 2 System Requirements... 3 Admin Console Overview... 4 Logging into the Admin Console... 4

More information

Blackboard Help. Getting Started My Institution Tab Courses Tab Working With Modules Customizing Tab Modules Course Catalog.

Blackboard Help. Getting Started My Institution Tab Courses Tab Working With Modules Customizing Tab Modules Course Catalog. Blackboard Help Getting Started My Institution Tab Courses Tab Working With Modules Customizing Tab Modules Course Catalog 1 Getting Started The following are some things to keep in mind when using Blackboard

More information

Corporate Telephony Toolbar User Guide

Corporate Telephony Toolbar User Guide Corporate Telephony Toolbar User Guide 1 Table of Contents 1 Introduction...6 1.1 About Corporate Telephony Toolbar... 6 1.2 About This Guide... 6 1.3 Accessing The Toolbar... 6 1.4 First Time Login...

More information

v9.5 Sitekit CMS Quick Start Guide Sitekit Support Team t: e: w: Document Version: 1.

v9.5 Sitekit CMS Quick Start Guide Sitekit Support Team t: e: w:  Document Version: 1. Sitekit CMS Quick Start Guide v9.5 Sitekit Solutions Ltd Sitekit House Broom Place Portree Isle of Skye IV51 9HL Sitekit Support Team t: 0845 299 0900 e: support@sitekit.net w: http://www.sitekit.net/v9

More information

User s manual 1. Introduction 2. Installation & Requirements 3. Your Tom s Planner account & login 4. Open & Save 5. Grid 6. Blue timeline 7.

User s manual 1. Introduction 2. Installation & Requirements 3. Your Tom s Planner account & login 4. Open & Save 5. Grid 6. Blue timeline 7. User s manual 1. Introduction 3 2. Installation & Requirements 3 3. Your Tom s Planner account & login 4 4. Open & Save 4 5. Grid 6 Rows and groups 6 Columns 7 Time blocks 10 Icons 10 Comments 11 Dependencies

More information

EXCEL 2007. Using Excel for Data Query & Management. Information Technology. MS Office Excel 2007 Users Guide. IT Training & Development

EXCEL 2007. Using Excel for Data Query & Management. Information Technology. MS Office Excel 2007 Users Guide. IT Training & Development Information Technology MS Office Excel 2007 Users Guide EXCEL 2007 Using Excel for Data Query & Management IT Training & Development (818) 677-1700 Training@csun.edu http://www.csun.edu/training TABLE

More information

Migrating to Excel 2010 from Excel 2003 - Excel - Microsoft Office 1 of 1

Migrating to Excel 2010 from Excel 2003 - Excel - Microsoft Office 1 of 1 Migrating to Excel 2010 - Excel - Microsoft Office 1 of 1 In This Guide Microsoft Excel 2010 looks very different, so we created this guide to help you minimize the learning curve. Read on to learn key

More information

Moderator Guide. o m N o v i a T e c h n o l o g i e s 8 5 8 8 K a t y F r e e w a y H o u s t o n, T X 7 7 0 2 4 + 1 2 8 1-5 0 0-4 0 6 5

Moderator Guide. o m N o v i a T e c h n o l o g i e s 8 5 8 8 K a t y F r e e w a y H o u s t o n, T X 7 7 0 2 4 + 1 2 8 1-5 0 0-4 0 6 5 Moderator Guide o m N o v i a T e c h n o l o g i e s 8 5 8 8 K a t y F r e e w a y H o u s t o n, T X 7 7 0 2 4 + 1 2 8 1-5 0 0-4 0 6 5 TABLE OF CONTENTS Room Access -------------------------------------------------------------------------------------------------------------

More information

Finance Reporting. Millennium FAST. User Guide Version 4.0. Memorial University of Newfoundland. September 2013

Finance Reporting. Millennium FAST. User Guide Version 4.0. Memorial University of Newfoundland. September 2013 Millennium FAST Finance Reporting Memorial University of Newfoundland September 2013 User Guide Version 4.0 FAST Finance User Guide Page i Contents Introducing FAST Finance Reporting 4.0... 2 What is FAST

More information

CA Service Desk Manager (SDM) r12.6 SDM Basic Navigation and Functionality

CA Service Desk Manager (SDM) r12.6 SDM Basic Navigation and Functionality CA Service Desk Manager (SDM) r12.6 SDM Basic Navigation and Functionality Analyst Training Last Updated: February 4, 2013 Created by: Administrative Information Technology Services (AITS) University of

More information

Blackboard Collaborate Virtual Classroom

Blackboard Collaborate Virtual Classroom Blackboard Collaborate Virtual Classroom Virtual Classroom is one of a suite tools known collectively as Blackboard Collaborate. In the UST Blackboard setup, these tools also include Chat, Voice Board,

More information

Flexible Identity Federation

Flexible Identity Federation Flexible Identity Federation User guide version 1.0.1 Publication History Date Description Revision 2015.09.25 initial release 1.0.0 2015.12.10 minor corrections 1.0.1 Copyright Orange Business Services

More information

Intellect Platform - Tables and Templates Basic Document Management System - A101

Intellect Platform - Tables and Templates Basic Document Management System - A101 Intellect Platform - Tables and Templates Basic Document Management System - A101 Interneer, Inc. 4/12/2010 Created by Erika Keresztyen 2 Tables and Templates - A101 - Basic Document Management System

More information

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots XenApp & XenDesktop Documentation Help Desk (202) 994-8096 www.columbian.gwu.edu/ots 1 Version Date Comments Author v1.0 June 2011 Initial Version R. Shore v2.0 December 2011 Full Revision R. Shore v2.1

More information

Student Getting Started Guide

Student Getting Started Guide with with Student Getting Started Guide TABLE OF CONTENTS Table of Contents FIRST STEPS TO ENSURE SUCCESS... 3 Ensure System Requirements are met on Your Computer... 3 Find Out Which Operating System Is

More information

Outlook Web App (OWA) Quick Start Guide

Outlook Web App (OWA) Quick Start Guide As we move to AD, Office365 and Outlook from our comfort zone of Novell and GroupWise, remember that you have been using Microsoft for a long time. Yes, Office is a Microsoft product. Since Outlook is

More information

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request...

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request... Table Of Contents INTRODUCTION... 3 REQUEST... 4 Creating a New Request... 5 Quick Create...5 Contact Details...5 Classifying Request Category...5 Prioritizing Request...6 Describe Request...6 Add Attachments

More information

Colligo Email Manager 6.0. Connected Mode - User Guide

Colligo Email Manager 6.0. Connected Mode - User Guide 6.0 Connected Mode - User Guide Contents Colligo Email Manager 1 Benefits 1 Key Features 1 Platforms Supported 1 Installing and Activating Colligo Email Manager 2 Checking for Updates 3 Updating Your License

More information

My ø Business User guide

My ø Business User guide My ø Business User guide Contents Page 1 Contents Welcome to your My ø Business user guide. It s easy to use. Move your mouse over the page to get to the section you want. Click on the links at the top

More information

Word / Excel / Outlook / PowerPoint

Word / Excel / Outlook / PowerPoint Quick Reference Card - MS Office 2010 General Shortcut Keys Word / Excel / Outlook / PowerPoint Save Ctrl + S Print Ctrl + P Copy Ctrl + C Paste Ctrl + V Undo typing Ctrl + Z Cut Ctrl + X Open Ctrl + O

More information

HOW TO USE THIS GUIDE

HOW TO USE THIS GUIDE HOW TO USE THIS GUIDE This guide provides step-by-step instructions for each exercise. Anything that you are supposed to type or select is noted with various types and colors. WHEN YOU SEE THIS Click Help

More information

Outlook Email. User Guide IS TRAINING CENTER. 833 Chestnut St, Suite 600. Philadelphia, PA 19107 215-503-7500

Outlook Email. User Guide IS TRAINING CENTER. 833 Chestnut St, Suite 600. Philadelphia, PA 19107 215-503-7500 Outlook Email User Guide IS TRAINING CENTER 833 Chestnut St, Suite 600 Philadelphia, PA 19107 215-503-7500 This page intentionally left blank. TABLE OF CONTENTS Getting Started... 3 Opening Outlook...

More information

Author(s): Linda Powles. Owner: NWIS. Document Ref: Document Review Date:

Author(s): Linda Powles. Owner: NWIS. Document Ref: Document Review Date: Microsoft Word 2007 A Quick Reference Guide Author(s): Linda Powles Owner: NWIS Document Ref: Document Review Date: Training Document History Document Location This document is located in P:\Health Informatics

More information

CI Financial Exception Dashboard. User Manual

CI Financial Exception Dashboard. User Manual CI Financial Exception Dashboard User Manual CONTENTS THE CI FINANCIAL EXCEPTION DASHBOARD... 2 ACCESSING ANU INSIGHT... 2 LOGGING INTO ANU INSIGHT... 3 NAVIGATING TO THE DASHBOARD... 4 THE INSIGHT HOMEPAGE...

More information

Global Search v 6.1 for Microsoft Dynamics CRM Online (2013 & 2015 versions)

Global Search v 6.1 for Microsoft Dynamics CRM Online (2013 & 2015 versions) Global Search v 6.1 for Microsoft Dynamics CRM Online (2013 & 2015 versions) User Manual Akvelon, Inc. 2015, All rights reserved. 1 Overview... 3 What s New in Global Search Versions for CRM Online...

More information

Working With Your FTP Site

Working With Your FTP Site Working With Your FTP Site Welcome to your FTP Site! The UnlimitedFTP (UFTP) software will allow you to run from any web page using Netscape, Internet Explorer, Opera, Mozilla or Safari browsers. It can

More information

Enterprise Interface User Guide

Enterprise Interface User Guide Enterprise Interface User Guide http://www.scientia.com Email: support@scientia.com Ref: 3094 ISO 9001:2000 / TickIT certified Copyright Scientia Ltd 2010 This document is the exclusive property of Scientia

More information

Creating Personal Web Sites Using SharePoint Designer 2007

Creating Personal Web Sites Using SharePoint Designer 2007 Creating Personal Web Sites Using SharePoint Designer 2007 Faculty Workshop May 12 th & 13 th, 2009 Overview Create Pictures Home Page: INDEX.htm Other Pages Links from Home Page to Other Pages Prepare

More information

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View:

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View: Instructions to Sign On and Off of Self Service Applications NOTE: Internet Explorer 7 and 8 are the only supported Browsers for the PeopleSoft Student Self Service applications. If you experience technical

More information

Work Health and Safety Reporting User Manual

Work Health and Safety Reporting User Manual Work Health and Safety Reporting User Manual Version 1.0 CONTENTS 1 WHS REPORTING IN ANU INSIGHT... 1 2 ACCESSING ANU INSIGHT... 1 2.1 ACCESSING WHS REPORTING IN ANU INSIGHT... 2 2.2 CROSS-BROWSER COMPATIBILITY...

More information

The LSUHSC N.O. Email Archive

The LSUHSC N.O. Email Archive The LSUHSC N.O. Email Archive Introduction The LSUHSC N.O. email archive permanently retains a copy of all email items sent and received by LSUHSC N.O. Academic email users. Email items will be accessible

More information

OWA User Guide. Table of Contents

OWA User Guide. Table of Contents OWA User Guide Table of Contents 1. Basic Functionality of Outlook Web Access... 2 How to Login to Outlook Web Access (OWA)... 2 Change Password... 3 Mail... 3 Composing Mail... 5 Attachments - Web Ready

More information