DELIVERING SOLUTIONS THAT DRIVE BUSINESS RESULTS

Transcription

1 DELIVERING SOLUTIONS THAT DRIVE BUSINESS RESULTS 401, Bay Street, Toronto, ON, M5H 2Y

2 Table of Contents Letter from the President What EGOCENTRIX Can Do For Your Enterprise Page 3 Why Choose EGOCENTRIX? Our Commitment to Quality, Reliability, Security and Customer Satisfaction Page 4 What Can EGOCENTRIX Do For Us? EGOCENTRIX offers IT solutions that are flexible, affordable, and secure. Whatever your business needs or size, EGOCENTRIX has the solution. Our vision Continued Growth After Almost Two Decades Page 5-6 About Us Our Datacenters Page 7-8 While it was once said that Cloud computing is the future, today Cloud computing is the present. It s here, and it s here to stay. If Cloud computing is not yet a part of your day-to-day operation, the question is not a matter of if you ll be left behind by your competition, but when. Many companies today do not ask should I start using Cloud computing?, but rather which Cloud provider should I choose? We have been providing cloud based hosted solutions for over eighteen years and continue to see exponential growth in this area. What is Cloud Computing? It s Virtual, Secure, Flexible, and Affordable Page 9-10 Mobility is also quickly becoming less of an ideal, and more of a means of conducting everyday business operations. Investment in mobile, social, video, and Cloud collaboration services are quickly outpacing the overall IT market. In this rapidly globalizing economy, the issue again becomes not a question of Services Simple or Complex, We Offer Solutions for all Your Business Needs Page if such services can offer enterprises a competitive edge, but which provider can be best relied upon to offer you real business solutions. Here at EGOCENTRIX, we believe we can not only offer you customized solutions, but solutions that can save money and increase productivity and collaboration at any level. 2

3 Letter From the President Jean-François MAURICE CEO & President Dear Prospective Partner, I am thrilled that you have expressed interest in EGOCENTRIX as a provider of IT services. As the president of EGOCENTRIX, I m both proud to provide our customers with an innovative, cutting-edge service, and also of the fact that we ve been able to do so at the lowest price possible since The last few years have been a period of great change, challenge, growth and opportunity here at EGOCENTRIX, as well as for our vendor and client partners. Despite an uncertain economy and rapid changes in both local and international models, EGOCENTRIX continues to have a steady rate of growth and development. How is this possible, you might ask? At EGOCENTRIX, our vision and mission are not just ideals; they define the ways in which we do business. Our vision? To ensure that our expert team of professionals continue to work diligently to improve and enhance the value added solutions and service offerings we provide, because we want to ensure that each and every one of our clients the very best quality of service possible. Our mission? To improve your profitability, productivity and competitive advantage in the marketplace. Vast improvements in technology and how people utilize that technology shape and define the way business is conducted. From our innovative Cloud based solutions, to social networking options, to managed services to mobility, EGOCENTRIX is at the frontline in the world of IT and unified communications, and we will continue to ensure that your business can evolve at a rapid pace. In fact, we re so focused on providing the very best service to our clients, that you will not only find our friendly, capable technical support team ready to lend a hand 24/7/365, but at the end of this letter, you ll also find my personal address. Feel free at any time to contact me, for any reason at all. As president of EGOCENTRIX, it remains important to me to keep my finger on the pulse of the needs of our clients in a straightforward, personal way at all times. At every stage in the relationship with EGOCENTRIX, we stress four essential components to a successful outsourcing endeavor: Communication, Partnership, Security and Quality. These four fundamentals are essential to the satisfaction of our clients and partners, as well as to the continued growth and success of our business. A focus on quality of course is the cornerstone of all our client relations. We seek to expand our knowledge and understanding of business needs to better serve our clients. All members of the EGOCENTRIX team of professionals are required to undergo re-certification annually as part of our continuous improvement program and our staff training and development program. In addition, we strive to seek out green solutions not only as an additional cost cutting measure, but also as a part of our commitment to the environment. This is only the beginning of many steps EGOCENTRIX takes to further enhance our operations and mature as a service provider. why choose egocentrix At EGOCENTRIX, we strive to maintain the highest level of customer service through continued re-certification, obtaining and maintaining up-to-date and reliable equipment and on monitoring our customer needs. EGOCENTRIX was created to offer all Hosted Online products such as Hosted Exchange 2010, Virtual Server Service (VPS), Hosted SharePoint, Online Backup, Hosted Blackberry message, and Web Hosting. IT is an ever-evolving industry, and as such, we make it a top priority to stay competitive and well-informed. Here at EGOCENTRIX, we ensure that our team members are required to renew their certifications every year in order to provide the best service to our customers. In addition to our Microsoft Gold Certification, we also maintain Cisco Certification, as well as HP, Dell, IBM Suntone Certifications, and many more. In addition, our clients are not simply faceless enterprises, but legitimate partners and real people with real needs. The business solutions we offer are not simply to meet a list of demands, but rather a means of saving you the most while offering the most sound, reliable, efficient business solutions available from the most advanced technology on the market today. Your success is our success, and so we value client partnerships above all else. Having been in business since 1995, our success is rooted in the idea that costs matter, giving our customers the best quality at the lowest price by passing our savings onto you. Our Data Center is secure, reliable and efficient using the latest technology. Our infrastructure relies on the most state of the art technology, such as VMware, Cisco, HP, Dell, and Barracuda. In addition, we make sure that all our software is the latest version available. In order to ensure compliance and security of our infrastructure we have many monitoring tools which serve to prevent any intrusion or failure of equipment. We also offer 24/7/365 services to each and every one of our customers in either French or English. As a result, we offer a % uptime to all our clients, with a 100% satisfaction guarantee. We are very proud of our accomplishments, and welcome the opportunity to share these accomplishments with you. In addition, we look forward to future accomplishments in terms of our commitment to our clients. 70% 7 out of 10 companies are using cloud services that will move new applications to the cloud 50% At year-end 2016, more than 50 % of Global 1000 companies will have stored customer-sensitive data in the public cloud (Gartner) 60% 60% of server workloads will be virtualized by 2014 Thank you for considering EGOCENTRIX as a partner to help you achieve your business goals, and we look forward to doing business with you. Sincerely, (Gartner) 3 4

4 our vision Business highlights EGOCENTRIX IS Datacenters Worldwide More than 125 Xeon servers TB of Data 2700 requests every second satisfied users More than 75 employees around the world technical remote locations to better serve you No outsourcing Personalized service, Unique & Affordable Security Availability Expertise While companies shift toward While security is a major concern, While 99.99% uptime is a great the growing trends of both on- availability is yet another. We uti- thing to have, rest assured that demand and hosted solutions to lize dedicated resources in order we are working on bringing that serve their needs, businesses now to provide guaranteed RAM for promise to 100% uptime in the increasingly rely on creditworthy, reliable offering future. EGOCENTRIX regularly runs reliable web hosting companies 99.99% up time, so you can say various drills and extensive prepa- for the outsourcing of databases, goodbye to sluggish performance. ration to ensure that our commit- websites, busi- In addition our technical support ment to the quality of our service ness applications. With as team is available 24/7/365 should is guaranteed. Our trained experts the single most significant tool any problems arise. While no host- have demonstrated a history of for business communication, the ing company can guarantee 100% minimal Mean Time Between Fail- benefits of relying on depend- uptime, we do offer a 100% satis- ures, to deliver the most reliable able outsourcing providers which faction guarantee to all our clients. service possible in the unlikely allow for consistent, trustworthy In addition, daily backup is pro- event of an unforeseen problem. management in a high secu- vided with our hosted service we In addition, as part of our continu- rity data center are clear. Our Data take care of it so you won t have to. ous improvement and staff train- and essential Center utilizes the most advanced ing and development programs, all technology to establish security, members of the EGOCENTRIX team reliability and efficiency, and all of professionals are required to our software is the latest version undergo re-certification annually, available. 300% 58% International Success 5 5 performance, 42% Canadian customers, 39% USA customer and 19% International customers. Egocentrix is a Canadian company that has been able to stand out in the world with a growing service as Cloud computing. Datacenter Improvements Egocentrix triple is number of customers in only the first 2 quarters of With a new location in India in early 2012, the new Canadian Data center located in Toronto in December 2012 and our data center in Montreal, EGOCENTRIX did not only tripled his clientele but also tripled his infrastructures. in order to maintain this high level of performance. 62% Performance Matters 62% of Egocentrix profits are reinvest each year to improve the infrastructures and to open new Data centers all around the world. We maintain the highest equipment quality and make sure that our technician keep their knowledge up to date. 6

5 About us EGOCENTRIX a zestful ongoing adventure initiated by visionary Jean-François MAURICE in Nouvelle Vague reborn EGOMEDIA deployed EGOMEDIA is still grow Based on past successes, 2012 NOUVELLE VAGUE is as EGOMEDIA and in the At the end of the year, his first data center in EGOGRAPHIK has swelled ing by obtaining XIIX EGOMEDIA opens a new acquisitions and united In the second quarter, founded in April. same time revised his IT EGOMEDIA acquired the Montreal after obtain- the ranks of Egomedia. It MEDIA and became a branch in TORONTO to technical skills, EGOME- EGOCENTRIX opened It s specialized in Services Solutions for North American Leader in ing ECOMM-MEDIA, is now proposing turn-key global leader by offering support its sustained DIA decides to gather his a new branch office in computer retail sales, enterprise in Canada. video game accessories: simplifying subsidiary solutions to his customers turn-key solutions to his growth. With the Toronto cloud computing services Bangalore, India which Electronic and High-end It s now only dedicated FREEPSX ENTERTAINMENT. management and his by offering Web Design, customers by propos- office, Egomedia is able to into a single division, will bring additional Car Audio products and for corporate IT services organizational structure. e-commerce and Content ing Branding, Internet deserve customer outside which gave birth to EGO- skills to the company and customer care & post- solutions. EGOMEDIA s is now of- Management System. Strategy Marketing, Social Quebec more quickly and CENTRIX. expands his international sales service. fering new IT solutions Media and Search Engine effectively. clientele. with a brand new server Optimization (SEO). colocation service, web hosting and dedicated server. 7 8

6 what is cloud computing? Simply put, it s virtual, secure, flexible, and best of all, it s affordable. Essentially, virtualization refers to the notion of having a virtual server, as opposed to a physical one. The idea of the Cloud comes from the concept of numerous servers, working together in a data center. Combined, these servers become a massive pool of resources. Divide this pool into multiple virtual servers, and you create a cloud. For the utmost security, you need to trust a Cloud service provider that understands your needs, and has a proven track record of success. EGOCENTRIX offers a thriving infrastructure with a 99.99% uptime guarantee, utilizes robust AES- 256 encryption and admin-controlled keys, and offers 24/7/365 technical support should you ever need it. In addition, Cloud computing frees you from buying more servers and disks or expanding or deploying expensive infrastructure and programs. It has the flexibility and scalability to meet short-term initiatives and requirements and deal with peaks and valleys in business cycles. The beauty of the cloud is not only its safe, versatile features, but also the vast reduction in your rate of investment (ROI). Save on hardware, software, storage, IT staff, and much more. EGOCENTRIX provides an invaluable service and I am totally pleased. I can t imagine why any company would want to use anyone but EGOCENTRIX to implement Exchange at their business. Benedicta S. Madawo, Nurse Canada Health 9 10

7 GET THE BEST FOR YOUR BUSINESS. Today, I welcome the options for Hosted Exchange and online backup by EGOCENTRIX. Apart from the quality of their technical support and the infrastructure available to me, EGOCENTRIX is also one of the few IT companies in Quebec to include among their many solutions the system state and data store within their backups. [... ] Steve Bouchard, President Securitech Inc Cloud Computing or Software as a Service (SaaS) is a revolutionary concept which enables enterprises to focus on their core business by allowing provider to host their applications for them. We wish to thank the EGOCENTRIX team for a job well done! We turned to EGOCENTRIX for its hosted service because we did not have the time or resources to manage our IT requirements. At EGOCENTRIX we offer many Hosted Online solutions to help small, medium or large businesses grow and focus on what they re good at. Marina Berger, Director Investory hosted exchange hosted sharepoint cloud storage virtual private server Starting from just $7.95 a month, your team can access , calendars, attachments, contracts and much more no matter where they are located or what type of mobile device they use. EGOCENTRIX has been a trusted hosting provider for some of Canada s top businesses for over 18 years. We offer Hosted Exchange which is designed for companies that want the flexibility of cloud computing but require the privacy, security, control, and support they are accustomed to from managed hosting providers. In addition, migration is a breeze with our expert team of professionals, and our 24/7/365 technical support services. Our engineers are experts in their field, with many years of experience and keen insight into corporate environments. Whatever your needs, be it basic migration solutions to complex custom migration services, our team has answers, and can assist you each and every step of the way. EGOCENTRIX SharePoint hosting has been supporting company s critical collaboration and communication operations for almost two decades. All our Windows SharePoint hosting solutions include FTP access to install custom web parts, Site Collection Administrator access, sub-site creation and much more, all hosted on our redundant multi-homed network. Starting at just $8.95 per month, Hosted SharePoint 2010 will give your team the freedom to access from anywhere and anytime your documents with security, and also communicate and collaborate with other team members or partners. As with all our services, migration is a snap. Your migration with EGOCENTRIX is pain-free with our innovative options. Select our Self-Service option using our easy EGOCENTRIX Migration App to move your data. Or opt for our Supported options and let us handle your migration instead. Either way, you re backed by a team of migration experts every step of the way. EGOCENTRIX uses RAID-1 disk arrays for the local OS disks, and also a highly available HP StorageWorks SAN for the transaction log volume and the database volume. This allows us to perform daily backups, and to deliver maximum reliability at an affordable rate. Implementing flexible, scalable storage for your enterprise shouldn t lock you in to high-cost proprietary solutions. EGOCENTRIX offers Cloud Storage designed to help your business manage the rapidly expanding, semi-structured, and unstructured data growth while maintaining the storage performance, availability and capacity you require to meet even the most demanding enterprise storage requirements. At a fraction of the cost of other storage solutions, EGOCENTRIX s open software solution for scale-out network-attached storage (NAS) lets you manage exponential data growth. EGOCENTRIX is committed to providing Cloud Storage that makes it easier to access information, brings freedom of choice, and brings the power of community-driven innovation to your business. For those seeking more manageability and flexibility, EGOCENTRIX offers Virtual Private Servers (VPS) with a tremendous amount of flexible configuration options to adjust to your needs and requirements. EGOCENTRIX specializes in virtual IT services. Your server will be hosted in our secure, state of the art environment with a team of experts making sure you get the best service for a reduced cost. We help businesses who need a reliable way to manage their server, and still allow them the same quality and control as if it were right in their office. Any number of your internal servers can be implemented to our VPS system, providing the same quality and bandwidth accessibility as you would for a single service. With our 99.9% Network availability / Redundant feed, a high capacity network, 24/7/365 technical support, OC48 fiber performances for the highest availability, and a guaranteed safe environment to house your server needs, EGOCENTRIX provides virtually everything you need in IT soultions