JOHN P. KOTTER. Critical Evaluations in Business and Management. Edited by John C. Wood and Michael C. Wood. Volume I. Routledge

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1 JOHN P. KOTTER Critical Evaluations in Business and Management Edited by John C. Wood and Michael C. Wood Volume I Routledge Taylor & Francis Croup LONDON AND NEW YORK

2 Acknowledgements Chronological table of reprinted articles and chapters xi xiv Introduction 1 JOHN C. WOOD AND MICHAEL C. WOOD VOLUME I 1 What leaders really do 8 JOHN P. KOTTER 2 Leading change: why transformation efforts fail 17 JOHN P. KOTTER 3 Leadership: a personal journey 28 FREDERICK W. HILL 4 Making inspired leaders: new approaches to Jewish leadership development 35 ERICA BROWN 5 Review of On Becoming a Leader, The Art of the Leader and The Leadership Factor 49 TOBA SCHWABER KERSON 6 The irrational side of change management 53 CAROLYN AIKEN AND SCOTT KELLER 7 The nature of management? A problem in management education 62 T. ROSEMARY STEWART

3 8 Review of Real Managers 71 MORGAN W. MCCALL JR. 9 Toward an economic theory of leadership: leading by example 74 BENJAMIN E. HERMALIN 10 Leadership and organizational structure 102 MARSHALL W. MEYER 11 The problem of leadership: an interdisciplinary approach 130 *. RICHARD T. MORRIS AND MELVIN SLEEMAN 12.The origins of leadership 140 EBEN MUMFORD 13 What makes a leader? 160 DANIEL GOLEMAN 14 John Kotter on leading system transformation 174 AMELIA NEWCOMB 15 Leading change of a school district reorganization 183 KEITH A. NITTA, SHARON L. WROBEL, JOSEPH Y. HOWARD AND ELLEN JIMMERSON-EDDINGS 16 The challenges of educational reform in modern-day Peru 209 JANE MCDONALD AND JILL LAMMERT 17 Effective change management in higher education 227 GEOFF SCOTT 18 Facilitating academic institutional change: redefining scholarship 241 DONA L. HARRIS, DEBRA A. DAROSA, PHILIP L. LIU AND ROBERT B. HASH 19 Making change work 254 PEGGY HINKLEY 20 Reflections on educational reform in Cuba 258 RONALD A. LINDAHL 21 Implementing clinical governance: turning vision into reality 274 AIDAN HALLIGAN AND LIAM DONALDSON 22 Kaiser Permanente: a healthy approach to change 285 NIELSEN BUSINESS MEDIA 23 Urban political leadership 288 ROBERT K. WHELAN VI

4 24 Review of Mayors in Action: Five Approaches to Urban Governance 297 THEODORE L. REED 25 Reflections on mayoral leadership: the impact of changing issues and changing times 300 GEORGIA A. PARSONS 26 Implementing a new curriculum in surgery: what is going well and lessons learned 315 R. J. CANTER 27 How to make the rhetoric of joined-up government really work 317 r JIM HYDE 28 An analysis of features of respiratory therapy departments that are avid for change 331 JAMES K. STOLLER, LUCY KESTER, VINCENT T. ROBERTS, DOUGLAS K. ORENS, MARK D. BABIC, MARTHA E. LEMIN, EDWARD R. HOISINGTON, COLLEEN M. DOLGAN, HARLOW B. COHEN AND ROBERT L. CHATBURN VOLUME II Acknowledgements ix 29 Change management: the secret sauce of successful program building 1 VYJEYANTHI S. PERIYAKOIL 30 The invariance of leadership styles across four countries 5 CRISTINA B. GIBSON AND GEORGE A. MACROALIDES 31 The lack of skills: an obstacle in teamwork 23 LIISA HUUSKO 32 Looking for leadership: another search party's report 38 LEE G. BOLMAN AND TERRENCE E. DEAL 33 High hurdles: the challenge of executive self-development 61 ROBERT E. KAPLAN, WILFRED H. DRATH AND JOAN R. KOFODIMOS 34 Stop improvising change management! 79 HANS HENRIK J0RGENSEN, LAWRENCE OWEN AND ANDREAS NEUS VH

5 35 Mapping out a game plan for change 88 JOHN AUSTIN 36 Using a change management approach to implement IT programs 94 HENRY HORNSTEIN 37 Managing the cycle of change 103 KE»VIN CRAINE 38 Employee commitment and support for organizational change: -«test of the three-component model in two cultures 111..JOHN P. MEYER, E. S. SRINIVAS, JAYDEEP B. LAL AND S LARYSSA TOPOLNYTSKY 39 Leading change 143 MARY K. PRATT 40 Should leaders want to be managers and give up all that freedom? 148 HERBERT S. WHITE 41 Every step you change: a process of change and ongoing management 152 GINA D. MATESIC 42 Organizational development, leadership, change, and the future of libraries 167 DENISE STEPHENS AND KEITH RUSSELL 43 Managing change in a world of excessive change: counterbalancing creative destruction and creative recombination 189 ERIC ABRAHAMSON 44 The social psychology of organizations and inequality 203 JAMES N. BARON AND JEFFREY PFEFFER 45 The effect of leadership style on performance improvement on a manufacturing task 236 CHRISTINE M. SHEA 46 To be a better leader, give up authority 253 A. D. AMAR, CARSTEN HENTRICH AND VLATKA HLUPIC 47 What your leader expects of you and what you should expect in return 256 LARRY BOSSIDY 48 Narcissistic leaders: the incredible pros, the inevitable cons 265 MICHAEL MACCOBY Vlll

6 49 Leadership that gets results 280 DANIEL GOLEMAN 50 Organisational change management: a critical review 300 RUNE TODNEM BY 51 Clinical governance in primary care: organisational development for clinical governance 313 JUNE HUNTINGTON, STEPHEN GILLAM AND REBECCA ROSEN "52 Developing a blueprint for cultural competence education ; at Penn 320 ROSALYN J. WATTS, NORMA G. CUELLAR AND 'ANN L. O'SULLIVAN 53 Using change management theory to implement the International Classification of Functioning, Disability and Health (ICF) in clinical practice 334 HEATHER APPLEBY AND STEPHANIE TEMPEST 54 Change management in health care 342 ROBERT JAMES CAMPBELL 55 Does leadership make a difference to organizational performance? 366 ALAN BERKELEY THOMAS 56 Managing successful organizational change in the public sector 381 SERGIO FERNANDEZ AND HAL G. RAINEY 57 Managing change in Vietnamese state-owned enterprises: what is the best strategy? 397 THANG V. NGYUYEN IX

HENRY MINTZBERG. Critical Evaluations in Business and Management. Edited by John C. Wood and Michael C. Wood. Volume I. Routledge

HENRY MINTZBERG. Critical Evaluations in Business and Management. Edited by John C. Wood and Michael C. Wood. Volume I. Routledge Critical Evaluations in Business and Management Edited by John C. Wood and Michael C. Wood Volume I Routledge Taylor & Francis Croup LONDON AND NEW YORK Acknowledgements Chronological table of reprinted

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