Cham Paper Group GRI Index 2012

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1 Cham Paper Group GRI Index 2012

2 2 GRI-Content Index Introduction Cham Paper Group GRI Index 2012 Cham Paper Group Holding AG submits an Annual Report for the 2012 financial year, with an integrated sustainability section. This is based on the Guidelines of the Global Reporting Initiative (GRI), Version G3. Through its reporting, Cham Paper Group complies with Application Level C. This has been reviewed and confirmed by GRI. GRI is a non-profit organisation and the leading global standard for sustainability reporting by companies ( Application of GRI Guidelines on Application Level C requires information on greater questions of the sustainability of an enterprise, data on the profile, and at least 10 GRI Performance Indicators, which must include economic, ecological and social information from the areas of work, human rights, community and product stewardship. By reporting on sustainability, Cham Paper Group intends to provide its stakeholders with transparent and comprehensive information on targets and performance with regard to sustainability. The GRI Index indicated below shows where information and individual performance indicators can be found in the 2012 Annual Report. Moreover, the index contains further information on individual sections and indicators. With regard to performance indicators, GRI core indicators are marked in black typeset and so-called additional indicators regarded as less universally relevant by GRI in grey. References to the Annual Report and within the GRI Index are explicitly named and indicated with page references.

3 GRI-Content Index Profile 3 Survey of indicators No. GRI-G3 Content Index Pages in Report / Remarks Profile 1 Strategy and Analysis 1.1 Declaration of senior decision-maker Declaration of the senior decision-maker on the significance of sustainability for the organisation and within the scope of its strategic focus. Letter to shareholders, 2012 Annual Report, pages Organisational Profile 2.1 Name of organisation Cham Paper Group Holding AG 2.2 Major brands, products and services Markets for Cham Paper Group, 2012 Annual Report, pages Organisational structure Corporate governance, Group structure, 2012 Annual Report, page Head office of the organisation Company details, back cover 2.5 Number of countries in which the organisation Switzerland, Italy operates 2.6 Ownership structure and legal form Corporate governance, Group structure, 2012 Annual Report, page Markets served Markets for Cham Paper Group, 2012 Annual Report, pages Size of organisation Cham Paper Group share, key figures, page 6 Report on Sustainability, employees, 2012 Annual Report, page 32 Consolidated annual financial statement, 2012 Annual Report, page Letter to shareholders; 2012 Annual Report, page 8 11 Markets for Cham Paper Group, 2012 Annual Report, page 12 Detailed information on all products of Cham Paper Group in the Consumer Goods, Industrial Release and Digital Imaging divisions, including the number and attributes of products and solutions, can be found in detailed factsheets under the following link: Significant changes to the size, structure or ownership structures in the reporting period Cham Paper Group is adjusting its management organisation within the scheduled progress of its transformation process introduced at the end of The speciality paper divisions operating independently on the market in Switzerland and Italy as from 2013 and real estate activities at Cham are separated from one another in terms of management. The function of Group CEO is abolished. The activities of both speciality paper divisions are now coordinated by an Executive Committee, headed by a delegate from the Supervisory Board Prizes received in the reporting period Cham Paper Group received the Canton of Zug Innovation Prize in 2012 through its Barnamic product. 3 Report Parameters REPORT PROFILE 3.1 Reporting period 1 January 31 December Publication of last report 14 March Report cycle The Annual Report is published annually. 3.4 Contact person for questions about the report and its content Company details, page 26 of the Sustainability Report 2012

4 4 GRI-Content Index Profile SCOPE AND BOUNDARIES OF REPORT 3.5 Procedure for determining content of the report The GRI Guideline for Defining Report Content and associated principles were employed as widely as possible in the reporting process. The project group on the Annual Report identified significant issues of the report partly as a result of customer feedback and other stakeholder discussions as quality and security, resource-efficient production, training and development, regional dialogue, observance of compliance standards and a transparent and participative approach. This structuring of significant contents was supported by the Executive Board. In order to prioritise in these areas, the subjects indicated in the GRI Guidelines were employed. Those subject areas and indicators were selected for each issue, in respect of which data exist and which illustrate to the greatest possible extent the statements drawn up by the project group in cooperation with internal divisions. This structuring allows the most important stakeholder groups customers, employees, environmental associations, community and politics to be targeted. 3.6 Report boundary The report relates to the whole of Cham Paper Group Holding AG, with sites in Cham (CH) and Condino and Carmignano (I). Where reference is made to just a part of the company, as an example or due to availability of data, this is indicated. 3.7 Indicate specific restrictions to the scope or boundaries of the report. No specific restrictions 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities and outsourced activities or other units, which may significantly affect the comparability of reporting periods or data for different organisations There are no significant changes in subsidiaries, leased facilities or outsourced activities in the reporting period, which significantly affect comparability with the previous year. 3.9 Methodology and calculation principles to Application Level C 3.10 Explain the impact of the new form of presenting No new presentation in comparison to the previous year information from old reports and why information has been newly presented Significant changes to scope, report boundaries No significant changes in comparison to the previous year or employed measuring methods compa- red with previous reporting periods GRI CONTENT INDEX 3.12 The index indicates the part of the report which contains standard data in the form of a table. Appropriate references are included in this GRI Report. 4 Governance, Obligations and Commitment CORPORATE GOVERNANCE 4.1 The term corporate governance relates to Corporate governance, internal organisation, 2012 Annual Report, page 39 the management structure of the organisation, with committees under the supreme management body, which are responsible for specific tasks. 4.2 Chairman of the supreme management body The Chairman of the Supervisory Board is not a member of the Executive Committee. 4.3 Please indicate the number of members of the supreme management body for organisations without a supervisory board, who are independent or not members of the executive board. 4.4 Mechanisms for shareholders and employees to address recommendations or instructions to the supreme management body The Supervisory Board consists of six members, five of which are non-executive and one executive employee of the company. The executive member of the Supervisory Board is also the delegate from the Supervisory Board and presides over the Executive Committee in this role. Corporate governance, participation rights of shareholders, 2012 Annual Report, page 46

5 GRI-Content Index Performance Indicators Payment of members of the supreme management to Application Level C body 4.6 Conflicts of interests to Application Level C 4.7 Qualifications of employees of the supreme to Application Level C management body 4.8 Mission statements, code of conduct and to Application Level C principles 4.9 Monitoring of economic, ecological and societal/ to Application Level C social performance 4.10 Evaluation of performance of the supreme to Application Level C management body OBLIGATIONS TO EXTERNAL INITIATIVES 4.11 Consideration for precautionary principle to Application Level C 4.12 Agreements and initiatives to Application Level C 4.13 Memberships to Application Level C INVOLVEMENT OF STAKEHOLDERS 4.14 List of stakeholder groups included by the organisation 4.15 Basis for selection of stakeholders to be included 4.16 Involvement of stakeholders to Application Level C 4.17 Important issues and concerns for stakeholders to Application Level C Customers, suppliers, employees, environmental bodies and associations, owners, politics and society The stakeholders mentioned under section 4.14 are the most important if the following criteria are employed: Does the stakeholder group strongly influence the economic, ecological or social performance of Cham Paper Group? Is the stakeholder group strongly affected by the economic, ecological or social performance of Cham Paper Group? Performance Indicators 5 Economic Performance Indicators ECONOMIC PERFORMANCE EC1 Directly generated and distributed economic value, including income, operating costs, employee salary contributions and other investments in the municipality, retained earnings and payments to investors and authorities (taxes) EC2 Financial consequences of climate change for activities of the organisation and other risks and opportunities associated with climate change Letter to shareholders, 2012 Annual Report, pages 8 11 Cham Paper Group share, key figures, 2012 Annual Report, page 6 Consolidated annual financial statement, 2012 Annual Report, page Notes to the consolidated annual financial statement, 2012 Annual Report, page 56 Social commitments (contributions and donations) Italy 13,000 2,000 Switzerland 18,000 16,000

6 6 GRI-Content Index Performance Indicators EC3 Volume of company social benefits Notes to the consolidated annual financial statement, 2012 Annual Report, page 55 and 65 Switzerland Share of employees based on defined benefit 0% 0% plan, as % Share of employees based on defined contribution 100% 100% plan, as % Italy 1 Share of employees based on defined benefit n.a. n.a. plan, as % Share of employees based on defined contribution plan, as % n.a. n.a. 1 The social welfare system in Italy cannot be compared with the system in Switzerland. EC4 Significant governmental subsidies No governmental subsidies shall be specified for MARKET PRESENCE EC5 Range for the ratio of standard entry salaries to local minimum wage at significant business locations. EC6 Business policy, practices and share of expenditure allocated to local suppliers at significant business locations. EC7 Procedures for hiring local personnel and share of local personnel in executive posts at significant business locations. INDIRECT ECONOMIC IMPACTS EC8 EC9 Development and impacts of investments in infrastructure and services, which are primarily carried out in the public interest, whether in the form of commercial commitment, through non-cash benefits, or pro bono work Understanding and description of the nature and scope of significant, indirect economic impacts Partial information on EC8: Plant management cultivates good relations with the local government for the site. In particular the paper factory supports the voluntary fire brigade, which is allowed to carry out drills on the factory site in the mutual interest. Furthermore, the paper factory sponsors the voluntary fire brigade, the local volleyball and football team, and a local journal. At the Carmignano site in Italy close contact is also maintained with the local community. Various practical training places are offered to students and schoolchildren, allowing them to gain some professional experience. 6 Ecological Performance Indicators MATERIALS EN1 Employed materials based on weight or volume Key figures on environmental performance, 2012 Annual Report, page 31 Cham Paper Group has set out objectives to reduce consumption of materials in Vision 2015 and continued to work on successful implementation in the reporting year. Targeted measures to reduce water consumption during shutdowns in production were successfully implemented. Further efforts to use materials more sparingly are primarily being made in Product Development, where projects are scheduled, which explicitly serve this objective.

7 GRI-Content Index Performance Indicators 7 EN2 Share of recycling material in overall usage Partial information on EN2: Water recycling through closure of internal process cycles. Otherwise no recycling materials are in use. Paper waste (scrap) arising in the course of production is reused to produce the same grade of paper. Data on the scrap ratio indicated below do not relate to the paper machine itself, but to the finished product. Data on the scrap ratio represent approximate values. Cham: Use of scrap based on the finished product was approx. 16% for Cham in As a result of the closure of the first paper machine at the end of June 2012, the scrap ratio fell in the second half of the year. Overall this amounted to approx. 14% in Italy: The Carmignano product range was comparable with that of Cham until the middle of 2012, i.e. the scrap rate there is approx. 16%. Condino only makes uncoated paper, and so more scrap can be recycled here. Considering the ratios of production quantities for both plants, the reject rate will lie within the range of 16% to 20%. This is applicable for 2011 and ENERGY EN3 Direct energy consumption, broken down by Key figures on environmental performance, 2012 Annual Report, page 34 primary energy sources Energy consumption in financial year Natural gas 2,306,995 2,057,329 Natural gas is required by Cham Paper Group for steam generation and for heating of IR and flotation dryers. Steam is mainly used for heating of rollers, i.e. for paper drying and for heating buildings. Gas-fuelled dryers are required for drying of coatings. Due to the changed production conditions at Cham, steam piping was also disconnected from the closed-down paper machine. The plan is to modernise steam generation and thereby increase the efficiency factor. Steam pipes should be combined where possible, in order to minimise losses. EN4 Indirect energy consumption, broken down by Key figures on environmental performance, 2012 Annual Report, page 34 primary energy sources Energy consumption in financial year Electricity 674, ,256 Proportion of renewable energy 37% 36% Indirect energy consumption primarily involves power consumption for electrical drives, pumps, lighting, IR dryers, air conditioning systems, vents and controls. At the Cham site attention is paid to ensuring that alongside the shutdown of facilities electrical consumers are also removed from the grid and the compressed air network is reduced. An air conditioning system was also replaced by an energy-saving model. EN5 Energy saved through environmental awareness and efficiency increases Resource-efficient production, 2012 Annual Report, page 30 A variety of measures were taken to save energy in the reporting year: Leaks in the compressed air network were located and alleviated An absorption refrigerator was replaced by a compressor refrigerator, which uses waste heat for cooling and therefore functions with greater energy efficiency. Improvement measures were also taken in internal logistics and for transport of purchased base paper; for example a roll conveyor system was installed to shorten internal transport routes. The focus in 2012 was essentially on restructuring and resizing of the Cham plant. At present attention is primarily directed at ensuring that closed-down systems no longer actually consume energy. The target was achieved for sewage flow and energy consumption. In future however this target will no longer be feasible due to reduced operation at Cham. Targets must therefore be adjusted. For additional data on planned energy-saving measures, see EN16.

8 8 GRI-Content Index Performance Indicators EN6 Initiatives for design of products and services with greater energy efficiency and based on renewable sources of energy, and resultant reduction in energy demand EN7 Initiatives to reduce indirect energy consumption and savings made WATER EN8 Total water abstraction, broken down by source EN9 Water sources which are significantly affected by abstraction of water EN10 Percentage share and total volume of recovered and recycled water Key figures on environmental performance, 2012 Annual Report, page 31 Partial data on EN10: Industrial and process water is treated and recycled as part of the production process. Specific objectives to further improve the water cycle are set out in Vision See key figures on environmental performance, 2012 Annual Report, page 31. BIODIVERSITY EN11 Location and size of land in protected areas or adjacent to protected areas. Location and size of land in areas with high biodiversity value outside protected areas, or adjacent there-to EN12 Description of significant impacts from activities, products and services in protected areas and areas with high biodiversity value outside protected areas EN13 Protected or restored natural habitats EN14 Strategies, current measures and future plans for managing impacts on biodiversity EN15 Number of species on the IUCN Red List and on national lists with natural habitat in areas which are affected by the business activity of the organisation, broken down by the level of threat EMISSIONS, SEWAGE AND WASTE EN16 Total direct and indirect greenhouse gas emissions by weight Key figures on environmental performance, 2012 Annual Report, page 31 Emissions produced in the reporting year fell due to the closure of the production facility at Cham. However, specific energy consumption increased for the same reason, because too large an infrastructure is maintained for the reduced production output. As a result of this unsatisfactory situation, the unprofitable operation, produced by the shutdown, should be reduced at the Cham site in the next three years. One specific measure in this context is generation of steam by means of a smaller, more efficient system. Moreover, an energy saving group is working on reducing specific electricity consumption (kwh/t paper) and gas consumption by 1% a year. EN17 Other relevant greenhouse gas emissions based on weight EN18 EN19 EN20 EN21 Initiatives to reduce greenhouse gas emissions and results achieved Emissions of ozone-depleting substances based on weight NOx, SOx and other significant air emissions, by type and weight Total sewage in-feeds, by type and in-feed location With the shutdown of PM4, absolute emission was (unintentionally) reduced. No other specific measures were implemented. See EN16. Key figures on environmental performance, 2012 Annual Report, page 31

9 GRI-Content Index Performance Indicators 9 EN22 EN23 EN24 Total weight of waste, by type and method of disposal Total number and volume of significant discharges Weight of transported, imported, exported or treated waste, classified as hazardous by virtue of the provisions of the Basel Convention, Annex I, II, III and IV, and percentage of waste shipped internationally EN25 Designation, size, protected status and biodiversity value of bodies of water and associated natural habitats, which are significantly affected by sewage in-feeds and surface runoff of the reporting organisation PRODUCTS AND SERVICES EN26 Initiatives to minimise the environmental impacts of products and services and extent of impacts EN27 Percentage of sold products and their packaging materials which are returned, broken down by category COMPLIANCE WITH LEGISLATION EN28 Monetary value of fines and total number of non-monetary penalties for non-compliance with legislation in the environmental sector Key figures on environmental performance, 2012 Annual Report, page 31 With effect from 2013, a study is planned on outsourcing the sewage purification process for the Cham operation. In addition a concept is being drafted for reutilisation of paper scrap. There were no significant discharges in the reporting year. In relation to the kaolin spillage into the River Lorze (non-significant discharge and no damage to the environment), which took place in December 2011, measures were taken and accepted by the authority (Environmental Protection Office for the Canton of Zug). Specifically, employees were given targeted training on conduct in similar cases. Moreover, a materials depot was set up at the reloading centre, where the incident had occurred, containing all tools required to prevent another spillage of kaolin into the River Lorze. TRANSPORT EN29 Significant environmental impacts generated by the transport of products and other goods and materials used for the business activity of the organisation, and through transport of employees OVERALL EN30 Overall environmental expenditure and investments, broken down by nature of expenditure and investments Key figures on environmental performance, 2012 Annual Report, page 31 Reducing the extent of environmental impacts through products of Cham Paper Group is laid down as a decision criterion for new projects. For example the use of wet strength agents is excluded for certain products and applications. In addition, recyclable mono-materials have been developed, which can be used as an alternative to composite materials, such as aluminium and plastic. No fines or penalties have been imposed on Cham Paper Group in the reporting year for non-compliance with legislation in the environmental sector. In order to guarantee this in future, regular risk analyses are conducted pursuant to the requirements of ISO (environmental management system) and OHSAS (management system for occupational health and safety).

10 10 GRI-Content Index Community/Society Community/Society 7 Working Practices & Humane Employment EMPLOYMENT LA1 Total workforce based on employment type, contract of employment, and region Employees, 2012 Annual Report, page 32 The total workforce consists of a closed circle of employees with the greatest possible expertise, in particular in the innovation and development sectors. Long-term goals of personnel development include transfer of knowledge from experienced employees to the young and successor generation. As a result of the partial closure of the Cham site, some well-qualified employees decided to leave Cham Paper Group in the reporting year. In order to fill the gaps, staff are being employed on fixed-term contracts via recruitment agencies. Contract under Italian labour law of which, number of women n.a. 31 Contract under Swiss labour law of which, number of women n.a. 35 Total Full-time jobs (I) Part-time jobs (I) 7 7 Full-time jobs (CH) Part-time jobs (CH) Total Permanent contract and/or permanent employment (I) Fixed-term and/or temporary contract of employment (I) Permanent contract and/or permanent employment (CH) Fixed-term and/or temporary contract of employment (CH) Total Including trainees LA2 Employee fluctuation overall and as a percentage, broken down by age group, gender and region Employee fluctuation based on age: Switzerland Departing employees aged up to Departing employees aged Departing employees aged over Italy Departing employees aged up to Departing employees aged Departing employees aged over Departing employees, total

11 GRI-Content Index Community/Society 11 Employee fluctuation based on gender: Departing female employees (CH) n.a. 12 Departing male employees (CH) n.a. 113 Departing female employees (I) n.a. 3 Departing male employees (I) n.a. 16 Departing employees, total n.a. 144 Employee fluctuation based on region: Departing employees, Switzerland n.a. 125 Departing employees, Italy n.a. 19 Departing employees, total n.a. 144 Total fluctuation rate as %: Switzerland 4.2% 35.2% 1 Italy 9% 5.7% 2 1 According to staffing level at : 355 employees, 125 of whom departing 2 According to staffing level at : 335 employees, 19 of whom departing LA3 Company benefits which are only granted to full-time employees and not to employees on a fixed-term contract or part-time staff, broken down by main production sites EMPLOYEE-EMPLOYER RELATIONSHIP LA4 Percentage of employees subject to collective Employees in collective agreements as % agreements Italy 100% 100% Switzerland 61.4% 58.5% 2 LA5 LA6 Notification period(s) with regard to significant operational changes, including information on whether this period was set out in collective agreements Percentage of total workforce represented on occupational safety committees, which monitor and advise on occupational safety programs 2 In absolute terms, 145 out of the total of 248 employees in Switzerland are subject to the collective labour agreement. As a company listed on the SIX Swiss Exchange, Cham Paper Group is subject to the SIX listing regulations and therefore to all notification obligations stipulated within the listing, including the obligation on ad-hoc publicity. Based on the guideline for the SIX Exchange Regulation, significant operational changes shall be disclosed immediately after the relevant information or decisions exist (applies to Cham and Italy). Moreover, all usual statutory periods shall be observed. Partial data on LA6: The core team sets out the approach in the area of health and safety. Safety audits were held at the Cham plant by KOPAS (contact persons for occupational safety) in the reporting year. KOPAS are the link between employees and the SIBE (safety officer)/core team. In Italy the RSPP is the person with primary responsibility for occupational safety. The RSPP is supported by one to three workers, representing the workforce as so-called RLS. Issues and objectives are discussed at regular joint meetings. Safety checks are performed at regular intervals in order to constantly review safety culture. Exchange and cooperation between management and staff are also assured via the core teams, both at Cham and in Italy.

12 12 GRI-Content Index Community/Society LA7 LA8 LA9 Injuries, occupational diseases, lost days and absence, and total of work-related deaths, by region Instruction, training, consulting, provision and risk control programs, which support employees, their families or members of the community in respect of serious illnesses Health and safety issues, which are handled in formal agreements with trade unions Training and Development LA10 Average annual number of hours per employee and employee category, in which employees underwent training or development Employees, 2012 Annual Report, page 32 Cham/Switzerland Work-related deaths 0 0 Number of accidents at work (H1) Accident rate (H1: 1000 man rate ) Absenteeism rate (actual unplanned absence 3.14% 5.20% days overall related to total target time) Carmignano/Italy Work-related deaths 0 0 Number of accidents at work (H1) 14 9 Accident rate (H1: 1000 man rate ) Absenteeism rate (actual unplanned absence 3.45% 2.66% days overall related to total target time) Condino/Italy Work-related deaths 0 0 Number of accidents at work (H1) 0 4 Accident rate (H1: 1000 man rate ) Absenteeism rate (actual unplanned absence days overall related to total target time) 3.90% 2.82% Employees, 2012 Annual Report, page 32 Since its launch in 2009, workplace health management (BGM) at the Cham plant has been continually built up and improved. This summarises all activities within the company, which are aimed at directly protecting health and/or supporting employees in preserving health. This includes absence management, active support of employees who have suffered illness or accidents to avoid unnecessary long-term absences and/or progression to chronic disease, the creation of adapted workplaces, general health promotion, improvement of working conditions, and training of managers. Health management is also operated in Italy based on OHSAS certification for occupational health and safety management systems. The regular/continuous fruit campaign at Cham can also be mentioned as a concrete action for company health promotion. In Italy, the issue of load handling (transport and handling heavy and dangerous loads) and the use of safety tools were actively addressed in the reporting period. All safety-relevant documents (maintenance, forms for dangerous work steps, accident reports, unsafe conditions, etc.) are stored in the QS system and the Intranet and are accessible to everyone. The instrument of a near-miss accident report is used to point to potential dangers. Near-miss accident reports are discussed in the Safety Team. The findings result in improvements being defined to remedy defects, which are coordinated by the team. This requires the development and implementation of further inputs by the core Health & Safety Team. Training courses were held again in the reporting year, with the focus on safety issues. In addition, in Italy the concrete goal was set of reducing the H1 Index by half in the next two years. In addition, safety campaigns were increasingly carried out, the frequency of meetings of safety officers with employee representatives increased and controls enhanced.

13 GRI-Content Index Community/Society 13 LA11 LA12 Programs for knowledge management and life-long learning, promoting employability of staff and helping them deal with leaving work Percentage of employees subject to regular performance appraisal and development planning DIVERSITY AND EQUAL OPPORTUNITIES LA13 Composition of executive bodies and distribution of employees by category, in respect of gender, age group, membership of a minority, and other diversity indicators LA14 Ratio of basic salary for men to basic salary for women, by employee category The priorities of training and development measures are focussed on the strategic objectives and core business skills of Cham Paper Group. We consider permanent training and development for all employees and managers as a central component of overall personal development. Due to restructuring, strategic priorities have not yet been conclusively defined. Training and development courses were primarily promoted in a targeted way in the talent management area in the reporting year. In Italy the focus of training and development measures for all employees was on the introduction of the HACCP Hazard Analysis and Critical Control Points concept and compliance with related requirements. Employees, 2012 Annual Report 2012, page 32 A performance appraisal interview is held with the respective supervisor at the Cham site once a year. In 2012 all employees (equivalent to 100%) took part in such an interview. The introduction of a structured performance appraisal is planned at the sites in Italy for At present frank discussions are held between employees and representatives of the Human Resources Department to develop personal goals and support the monitoring of such goals. 8 Human Rights INVESTMENT AND PROCUREMENT PRACTICES HR1 Percentage and total number of significant investment agreements, which contain human rights clauses or have been reviewed under human rights considerations HR2 Percentage of major suppliers and contractors reviewed under human rights considerations, and measures taken Community, 2012 Annual Report, page 33 Cham Paper Group maintains close, trust-based cooperation with all suppliers. In particular in respect of pulp suppliers, Cham Paper Group ensures observance of ecological criteria and use of environmental labels. Moreover, leading suppliers are 100% ISO 9001 certified. By virtue of its technology-intensive characteristic, the supply chain is assessed as less exposed with regard to human rights considerations. HR3 Total number of training hours for employees in guidelines and procedural instructions of the organisation, which relate to human rights considerations and are decisive for business activity, and percentage of trained employees in total workforce EQUAL TREATMENT HR4 Total number of incidents of discrimination No incidents were disclosed in the 2012 reporting year. and measures taken FREEDOM OF ASSOCIATION AND RIGHT TO COLLECTIVE BARGAINING HR5 Business activities in which freedom of association or the right to collective bargaining could be significantly at risk, and measures taken

14 14 GRI-Content Index Community/Society CHILD LABOUR HR6 Business activities for which there is a considerable risk of child labour and measures taken FORCED AND COMPULSORY LABOUR HR7 Business activities for which there is a considerable risk of forced or compulsory labour and measures taken SAFETY PRACTICES HR8 Percentage of safety personnel trained in guidelines and procedural instructions with regard to human rights considerations, which are relevant to business activity HR9 Total number of incidents in which rights of inhabitants were violated and measures taken 9 Community DATA ON MANAGEMENT APPROACH (DMA-SO) LOCAL COMMUNITY SO1 Nature, scope and effectiveness of programs, which assess and regulate the impacts of business activities on the local community, including commencement, implementation and end of business activity in a municipality or region CORRUPTION SO2 Percentage and number of business units examined for corruption risks SO3 Percentage of employees trained in anticorruption policy and anticorruption procedures of the organisation SO4 Measures taken in response to cases of corruption The first paper machine at Cham was closed down in June 2012, and the second paper machine is switched off in March As a result of these measures, noise emissions at the site in Switzerland are and will be significantly reduced. Various projects are currently in progress, in order to adjust supply with steam, power and water to the new framework conditions. In addition, close cooperation is maintained with the operator of communal sewage purification plants, to ensure the purification of sewage in future. A constant issue in recent years has been unpleasant smells, which have come from our sewage purification plant. Full enclosure of this area in order to reduce emissions was not considered, due to the size of the plant and limited remaining life. The solution worked out recently to mask smells with pine needle oil has produced a significant improvement and been very well received by the authorities and residents. Before and after realisation of new investment projects, emission measurements are taken with regard to the formation of noise and smells, which must comply with local and governmental legislation. In the 3rd quarter of 2012 a feasibility study was initiated to search for a new production site in Central Switzerland. Special attention is paid to the reduction of emissions and to the neighbourhood. A review is currently being conducted in Italy of whether a joint project to build a biomass power plant can be implemented in cooperation with the adjacent sawmills and forestry management, to allow fossil fuels to be dispensed with and reduce the emissions burden. This would have a positive impact on securing jobs and the site. The opportunity exists for this project to be financially supported by the Province of Trento. An agreement was made with the municipality to supply public buildings and the not yet constructed indoor swimming pool with distance heating.

15 GRI-Content Index Community/Society 15 POLITICS SO5 Political positions and participation in political decision-making and lobbying SO6 Total value of grants (cash allowances and allocations from tangible assets) to parties, politicians and associated facilities, listed by countries ANTICOMPETITIVE PRACTICE SO7 Number of actions brought as a result of anticompetitive practice, the formation of cartels or monopolies, and their outcomes OBSERVANCE OF LAWS SO8 Significant fines (monetary value) and number of non-monetary penalties for violation of legislation Community, 2012 Annual Report, page 37 In 2012 there were no incidents or procedures subject to notification due to anticompetitive practice. Community, 2012 Annual Report, page 37 Total monetary value of significant fines Switzerland 0 0 Italy (EUR) 0 3,000 Number of non-monetary penalties Switzerland 0 0 Italy 0 0 The fine was imposed against the Condino plant because of its failure to inform the authorities in advance of the date on which water samples are taken. In Italy the applicable regulation is that authorities must be informed of such test dates, allowing them, if required, to attend and monitor tests. 10 Product Stewardship CUSTOMER HEALTH AND SAFETY PR1 Stages during the life cycle of a product or duration of a service in which an examination is conducted of whether the impacts of products and services on the health and safety of customers can be improved and percentage of product and service categories examined accordingly Customers, 2012 Annual Report, page 29 An integrated management system is implemented at Cham Paper Group, consisting of the elements of quality (ISO 9001), environment (ISO 14001), occupational health and safety (OHSAS 18001) and FSC (sustainably manufactured wood products). A Hygiene Management System (HMS) was additionally introduced for consumer goods in Italy, which should also be adopted later for the site in Switzerland. The HMS and associated measures ensure that all products comply with the necessary requirements in respect of product characteristics and workability. In respect of consumer goods, these are in addition to the statutory requirements for food packaging. The use of materials and disposal issues constitute an important criterion for product development. Only those raw materials are used in an industrial product, which are also available on an industrial scale. Development is based on the statutory requirements and the latest technology. Paper is essentially regarded as recyclable. A recycling process is also installed in Cham Paper Group. Qualities, which cannot be reused for internal production, are utilised through external disposal channels. Only those raw materials are used for production, which comply with statutory requirements. Requirements of a product are recorded via the VOC and then translated into a specification (CTQ). Intended application is described here and risks discussed with regard to health/safety. At the start of product development, the question of how the product can be disposed of following use/recycling is examined. The requirement for efficiency of a product specifies how easy or costly it is to dispose of a product.

16 16 GRI-Content Index Community/Society PR2 Total of incidents in which regulations and voluntary codes of conduct were not observed with regard to impacts of products and services on health and safety, presented by type of consequences IDENTIFICATION MARKING OF PRODUCTS AND SERVICES PR3 PR4 PR5 Nature of legally prescribed information on products and services, and percentage of products and services subject to such information obligations Total number of incidents in which applicable law and voluntary codes of conduct were not observed with regard to information on and marking of products and services, presented by type of consequences Practices related to customer satisfaction, including the results of surveys on customer satisfaction ADVERTISING PR6 Programs on compliance with laws, standards and voluntary codes of conduct with regard to advertising, including notices, sales promotion and sponsoring PR7 Total number of incidents in which regulations and voluntary codes of conduct were not observed with regard to advertising, including notices, sales promotion and sponsoring, presented by type of consequences PROTECTION OF CUSTOMER DATA PR8 Total number of legitimate complaints with regard to breach of protection of customer data, and their loss COMPLIANCE WITH LEGISLATION PR9 Level of significant fines due to transgressions of legislation with regard to the provision and use of products and services At the customer s request, Cham Paper Group shall notify the acquisition of individual components for special products. Customers assess the environmental compatibility of the product by virtue of these data. There is a contractual obligation to disclose product composition for inner liners. Cham Paper Group generally strives to use raw materials which have the lowest possible negative impact on the environment. Impacts of our production process on the environment are recorded in detail in respect of resources and energy consumption. Targeted information is provided on the following issues: Fibres originate from sustainably managed forests (FSC). Raw/auxiliary materials are suited to direct food contact and comply with the respective product requirement. All products contain information on harmlessness in terms of general environmental issues (softeners, mineral oil, bisphenol A, etc.) All papers may be reused in the original condition in a paper recycling process. Cham Paper Group maintains an open communication culture with its customers. Feedback and suggestions can be received through the usual communications channels: In direct conversations with customer advisors By phone with Customer Service By or via the homepage A customer survey was conducted with selected customers from all three product sectors (Consumer Goods, Digital Imaging and Industrial Release) in The rate of return was 42.5%. Further information is available under Customers, 2012 Annual Report, page 29.

17 GRI-Content Index Annex 17 Annex: Overview of the Guidelines of the Global Reporting Initiative The G3 Version of GRI Guidelines, effective since October 2006, provides for a graded system in respect of guidelines coverage, to facilitate a step-by-step process for reporting companies. The level of coverage ranges from Level C, which includes a lot of information to be disclosed, to Level A, for which a report must be compiled on all required elements. At each level an added + marks the fact that data in the report have been confirmed by an external audit (assurance). The following overview summarises the requirements for the different coverage levels: Necessary Criteria Application Levels C C+ B B+ A A+ G3 data on report profile G3 disclosure of management approach G3 performance indicators and performance indicators in sector supplements OUTPUT OUTPUT OUTPUT Report on: , , No disclosure of management approach. Data on at least 10 G3 indicators: this should include at least one indicator each from the economic area, ecological area and the social/societal area. if the report has been externally certified Report on: all criteria for Level C and: , , Management approach is disclosed for each indicator category. Data on at least 20 G3 indicators: this should include one indicator each from the economic area, ecological area, and the areas of human rights, work, community, and product stewardship. if the report has been externally certified Same requirements as for Level B Management approach for each indicator category. Data on each G3 core indicator and each sector supplement indicator*: with consideration for the materiality principle, either: a) the indicator should be presented, or b) an explanation provided of why no data can be given. if the report has been externally certified *where there is a final version for the sector The Champ Paper Group 2012 Annual Report complies with the GRI G3 Guidelines on Application Level C.

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