I. INTRODUCTION RAILWAY TICKETING AND RESERVATION SYSTEM IN CHINA. Liu Xiaoyu

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1 233 RAILWAY TICKETING AND RESERVATION SYSTEM IN CHINA Xing Yunjin Prfessr Nrthern Jitng University Beijing Chin Fx: E-mil: yj xin tu.edu.cn Liu Xiyu Reserch Asscite Nrthern Jitng University Beijing Chin Fx: E-mil: tu.edu.cn bstrct: Bsed n nlysis f the pssenger trnsprttin pertins nd trfiic vlume in Chinese Rilwy, the pper presents the Rilwy Ticketing nd Reservtin System in Chin. Wht re the min gls f the system in shrt term nd lng term. Hw des the generl structure f the system lk like? After studying dvntge nd disdvntge f three system structure mdes, the pper recmmends the centrlized nd distributed system cmbintin mde ccrding t Chinese Rilwy situtin. Finlly, the functin rchitecture f the system is generlly designed in the pper. I. INTRODUCTION Rilwy, s the "min rtery" f ntinl ecnmy, is the bckbne f the trnsprt nd trffic systems in Chin fr bth freight nd pssenger trnsprttin. Chinese rilwy hs mre thn 5,000 pssenger sttins, including I 120 sttins f first three clsses. The rilwy sells mre thn 3 millin tickets every dy in verge, nd the nnul pssenger vlume is but 1,000 millin persn-times. Althugh the munt f ticket sld in rilwy is very huge, the methd f ticketing nd reservtin is quite trditinl nd bckwrd, the ticketing pertin is still dne mnully with lw speed, nd keeping pssengers in witing queue fr lng time. While peple re cmplining but the difficulty fr buying tickets, the trins still hve sets unused, nd the trnsprt cpcity fthe trin is wsted. Since in recent yers ecnmy hs grwn rpidly nd peple's living stndrd is getting higher nd higher in Chin, the requirement t the rilwy bth in the trnsprt cpcity nd service qulity is enhnced enrrnusly, The rpid develpment f highwy nd civil vitin in Chin is mking the rilwy fcing the cmpetitin strnger thn ever in the pssenger trnsprttin All these fcts mke it n urgent tsk fr Chinese rilwy t build the ticketing nd reservtin system. 2. SYSTEM GOALS The finl gl f the system is t build cmputer netwrk cvering the whle rilwy in Chin, relizing the mderniztin f ticket selling nd mngement. It will be the Jurnl f the Estem Asi Sciety fr Trnspfitin Studies, Vl. 2, N. 1, Autumn, 1997

2 234 Yunjin XLANG nd XiYu LIU lrgest system f rilwy ticketing nd reservtin systems in the wrld with full functins nd dvnced technlgy. First, the cmputer ticketing system will be relized in netwrking t sttins where the inter-city nd express trins stp. At every ticketing cunter in Chinese rilwy cn sell tickets fr ny trins in ny directins. The system cn sell tickets f the current dy nd the cming dys, nd mke reservtin f tickets fr single, return nd trnsit trip fr pssengers t ny sttins. The pre-sell perid fthe system is 30 dys, the reservtin perid is 180 dys. The system will prvide mngers nd decisin mkers in ll levels with DSS t enhnce the mngement nd service f pssenger trnsprttin. As sn s the bsic system is built, its functins will be frther imprved s fllwings: T estblish the ut- ticket-check system t lrge sttins. T estblish the vendr mchine system t sell tickets f sme trins. T estblish extended service system, relizingthe intercnnectin f tur gency, htel, bnk, vitin gency with the system. T cnnect with interntinl rilwy ticketing systems. 3. TRAFFIC ANALYSES IN TIIE SYSTEM 3.1 Sttins in the System The rilwy in Chin hs mre thn 5000 sttins in different clsses. It is impssible nd unnecessry t put them ll int the system. Cnsidering the trffic vlume, gegrphicl psitin, pliticl nd ecnmicl psitin, cmmunictin nd netwrking cnditin f sttins, nly prts f them where the express trins my stp fr pssenger getting n r ffculd be included in the system t present.accrding t the sttistics f "the rilwy pssenger trin schedule"in l996,the number f sttins f this kind is 1771, nd the distributin f these sttins in rilwy dministrtins is shwn in Tble l. Tuble I Number f sttit) itt itdministrtrtins nrne f drniuistrtin number f sttin nme f durinistrtiu nurnber :f sttin Hrbin 282 Sheugvng 293 Beiiirrs 229 Zhengzhu 2t7 Shnshi 206 Chengdu 138 Gungzhu l7 Jiun 82 Huhehte 48 Lrzhu 72 Wununuqi 35 Litzhu 54 ttl 177 I Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl. 2, N. 1, Autumn, 1997

3 Rilwy Ticketing nd Reservtin System in Chin Pssenger Trffic Vlume in the System Accrding t sttistics in 1995 nd predicting dt in 2000, the ttl pssenger trffic vlume chieved by t2 rilwy dministrtins is shwn in Tble 2 ' Tble 2. Tt qqqi, "9!*!9iY rq.inistrtins unit: niune l deprture vlurne/dy ltme l I 000 leprture vlume/dy drnirtistrtin I drniuistrtin I Hrbin 354 4'76 Sheugyug tleiiins Zhengzhu '.7 Shnehi Cheuedu Guugzhu Jiuu I l9 t60 Huhehte 27 l6 Luhu 50 Wururnuqi t6 11 Liuzhu As mentined bve, the system will cver 177 I sttins, which nly tke percentge f but35.4/f ttl number f sttins in Chinese rilwy' Hwever, they hndle 86.6% f ttl pssenger trfiic vlurne, tht is: 2,420,451 tickets sld by them per dy in 1995 nd3,254,848 in The number f pssenger deprted t thse sttins in different dministrtins is shwn in Tble 3. nlne drninistrtin l l deprture vlurne/dy ree5 I,00,, llnle nrhninitttetin l Jeprture vlume/dy l Hrbiu (\ Shens,vug Ueiiine -t Zheupghu Shughi Cheugdu I Guugzhu 2t9 294 Jinu t07 t44 Huhehte 4 32 Lruhu Wururnuqi r5 20 Lirrzhrt THE SYSTEM ARCHITECTURAL STRUCTURE 4.1 The Mjr Fctrs Affecting System Structure The rchitecture f the rilwy ticketing nd reservtin system is ffected by mny fctrs, mjr nes f them re s fllwing: The pssenger trfiic vlume nd its distributin in the rilwy The city plnning nd the dministrtive system Jurnl f the Estem Asi Sciety fr TrnsPrttin Studies, Vl. 2, N. 1, Autumn, 1997

4 236 Yunjin XIANG nd Xiyu LIU The rilwy cmmunictin fcilities nd cmmunictin netwrk structure The chrcteristics frilwy ticketing nd reservtin pertins nd their flw 4.2 Anlysis n Mjr Opertins in the System The rilwy ticketing nd reservtin re ne f the mst imprtnt tsks f rilwy pssenger trnsprttin, nd it is cmplicted cmprehensive system bth fr cmmercil business nd infrmtin mngement s well. Generlly speking, the mjr pertins f the system fr Chinese rilwy culd be clssified int fur ctegries s fllwing: windw pertins It includes pertins with chrcteristic f high rel time nd prllelism, such s ticket selling nd reservtin, tickets cncel nd pssenger inquiry. The mximl system respnse time fr ne pssenger service trnsctin shuld be less thn 7 secnds. ln Chinese rilwy, every ticket shuld be sscited with the cch nd set number, n mtter fr inter-city trins r fr lcl trins. S, set number mngement nd ssignment re the kernel f the system frm technicl pint f view. pssengertrnsprttin sttistics The pssenger trnsprttin sttistics re btch prcessing pertin bsed n the previus pertin. It cnsists f dy-, ten dy- nd mnth-sttistics fr trffic vlume nd finncil incme. Business ccunting ln Chinese rilwy, sub-dministrtin is n ccunting unit, nd ccunting pertin is dne in dy, ten-dy nd yer respectively. The mst imprtnt thing fr ccunting wrk is t gurntee bslutely sfety nd secrecy f crucil dt. plnning nd scheduling pertin The ticket ssignment is ne f the min tsks f pssenger trnsprttin plnning. Due t trnsprttin cpbility being less thn trnsprt request, the limittin f ticket quntity tht every sttin cn sell fr ech trin shuld be mde by Rilwy Ministry nd Administrtins respectively bsed n the cpcity f pssenger trin nd dt frm Pssenger Flw Grph. The scheduling pertin relted t ticketing nd reservtin cntins the mking, trnsferring nd implementing f scheduling instructins by dding, cnceling trins, nd dding, reducing r exchnging crs in the trin nd s n. 4.3 The Generl Structure f the System The crucil prblem exists in the structure design f the ticketing nd reservtin system is the decisin n the number nd lctin f set dtbses in the rilwy Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl.2, N. l, Autumn, 1997

5 Rilwy Ticketing nd Reservtin System in Chin 237 netwrk. Cnsidering the existing pssenger pertin regultins nd the trnsctin dt flw in the system, the cmmunictin cpcity f cmputer netwrk, we nlyze nd cmpre three mjr system structures Centrlized Structure In centrlized structure, there is nly ne centrl dtbse tht cntins the fllwing dt'. set dt fr ll trins in system Set dt set is rel-time prcessing dt with huge munt tht cn be clculted s fllwing: where : Q=N*M*T*L N-+he number f pssenger trins M--verge number f set in pssenger trin T --the length freservtin perid L -the length f set dt recrd rilwy-net dt trin-time schedule dt triffdt When the reservtin r ticketing pertin is mde t ny sttin cunter windw, it is necessry t get set sttus dt frm the centrl dtbse vi X.25 netwrk. The system structure is described in Figure L! hn q h E 0xu E 0x E t., c E' c F Sttin cnqruier ticttlg *yrten E tr. e E c 'd v, Figure I Centrlized System Structure The centrlized system hs lts f merits, such s simple structure, gd cnsistence nd integrity f dt, cnvenient fr the trnsit-ticket, return-trip ticket nd set reusge. But due t the cncentrtin fthe ll dt int ne centrl dtbse, the prper pertin nd perfrmnce f the system depend gretly n the high qulity f Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl. 2, N. 1, Autumn, 1997

6 238 Yunjin XIANG nd Xiyu LIU minfrme nd perfect cmputer netwrk. In dditin, the system cnstructin perid is reltively lng, nd nt suitble t be relized nd put in pertin step by step Distributed Structure In distributed system structure, n lnger exist centrl dtbse, nd ll the dt mentined bve re distributed t lcl dtbses f riginting sttins where trins re ssembled nd deprt riginlly. The structure f this scheme is shwn in Figure 2' Sttin cnrputer tirhctilg ryrtem 0 E 0 M,F 0,J{ El E., () 'd d u) Shtin cnqrubr tichtirg rptcm Figure 2. Distributed System Structure bn '5 ll E ) E c (, c.t 5 Distributed system is esy t be implemented nd put in pertin step by step, nd becuse ll the set dt re stred in their deprture sttins, the trffic vlume nd the expenditure f cmmunictin in netwrk is reltively lw, nd the respnse t ticketing nd reservtin trnsctin is very rpid. Hwever, the biggest truble f distributed system is the cnsistence nd integrity f dt in distributed dtbses, wht's mre, trnsit-ticket r return ticket selling trnsctin needs t ccess tw r mre dtbses t get the required set dt, nd set re-usge is very difficult t prcess Centrlized-distributed Structure Cmbining the structure f centrlized system nd distributed system, this scheme will hve ne centrl dtbse with bsic dt which re rilwy-net dt, trin-time schedule dt, triff dt nd etc., nd severl reginl dtbses with set dt fr trins which re ssembled nd deprt in these regins. The structure f centrlizeddistributed scheme is shwn in Figure 3. Jurnl f rhe Estem Asi Sciety fr Trnsprttin Studies, vl. 2, N. 1, Autumn, 1997

7 Rilwy Ticketing nd Reservtin System in Chin 239 Sitin Cnqruter ticleting ryrtem Figure 3. Centrlized-Distributed System Structure Centrlized-distributed design cmbines the merits f bth centrlized system nd distributed system, tht is, cnvenience fr return ticket nd trnsit ticket selling, fr set re-usge nd infrmtin shring, nd in dditin, reducing the cmmunictin expenditure effectively, the investment f the system being rtinl, upgrding nd replcing f equipment esily. Als this design cn well dpt t the dministrtive refrm fr its elsticity nd dptbility. Cnsidering the rilwy netwrk, the rilwy pssenger mngement system, nd the sttus f the cmmunictin infrstructure in Chin, we think tht centrlizeddistributed structure is the suitble design fr Chinese rilwy nwdys. On the principle f the blnce f trfiic vlume, trin number nd express trin ticketing sttin's distributin in the dministrtins f Chinese Rilwy, we mde nlysis nd reserch using the Multi-indices Cmprehensive Evlutin System. The cnclusin fthe reserch is tht ne centrl dtbse (centrl center) nd 27 reginl dtbses (reginl centers ) shuld be built in Chinese Rilwy ticketing nd reservtin system. 5. THE SYSTEM FUNCTIONS Frm the view f pplictin functins,the ticketing nd reservtin system cn be divided int six subsystems, s shwn in Figure 4. Chinerc nihry Ticbting & Rc:enrtin Syrtem R.ihrv minirej, min getntnt subryltem nengelnrnt subryrtrm Centl ccnter nrngmt suhyrtcm R.gin f cc[ir mrg!tnni subryltem Sirtin crrputcr ti.htin subryrtem Figure 4 the system functin structure Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl. 2, N. 1, Autumn, 1997

8 240 Yunjin XIANG nd Xiyu LIU They re: Rilwy ministry mngement subsystem Rilwy dministrtin mngement subsystem Rilwy sub-dministrtin mngement subsystem Centrl center mngement subsystem Reginl center mngement subsystem Sttin subsystem 5.1 Centrl Center Mngement Subsystem The functins f centrl center mngement subsystem is minly t mintin the bsic dt set fr the whle system, llcting the tickets f sme key trins mng min sttins, wrking ut the pln nd djustment f pssenger trins, inquiring dt but the pssenger trnsprttin situtin by rilwy mngers nd decisin mkers, Cmmunictin netwrk supervising nd cntrlling, sfety mngement nd intercnnectin with tbreign systems, seen in Figure 5. Centrl center mrgement rbsystem Figure 5. Centrl Center Subsystem Functins 5.2 Reginl Center Mngement Subsystem The min functins f the reginl center re rnintining nd mnging the bsic infrmtin dwnlded by the center bve, ccessing nd mnging the set dt f trins belnging t the regin, tickets llctin nd regultin t sttins in the regin fr lcl trins, regin netwrk supervising nd mnging, sfety mngement, finncil business cntrlling, nd trin pertin pln implement r djustment, seen in Figure 6. Figure 6. Reginl center functins Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl. 2, N. l, Autumn, 1997

9 Rilwy Ticketing nd Reservtin System in Chin 24t 5.3 Rilwy Ministry Mngement Subsystem The rilwy ministry is the tp dministrtive deprtment f rilwy trnsprttin. The min functins f the subsystem include: trnsprttin & finnce sttistic nd nlysis, estimte predictin f trfiic vlume nd incme, plnning nd djusting f trin pertin in rilwy-wide, inquiry nd supervisin f pssenger trnsprttin situtin, seen in Figure 7. Figure 7. Rilwy ministry subsystem functins 5.4 Rilwy Administrtin / Sub-Administrtin Mngement Subsystem Bsiclly, the functins f the rilwy dministrtin nd sub-dministrtin re similr t ech ther. They re shwn in Figure 8. Reitrey drninistrlicnlrubrdmirtr:tir nuitemnl rbryrlem estimle f lrllrc rclrrc Figure 8. Administrtin / Sub-dministrtin subsystem 6.5 Sttin Subsystem The sttin subsystem is the mst imprtnt prt nd t bttm f the system. It is f bth rel-time prcessing f cmmercil trnsctin nd MIS system with client riented frm pplictin functin pint f view. The min requirement t the sttin subsystem is t serve quickly pssengers with cnvenience nd errr free. The min functins f the subsystem re s fllwings: Ticket selling nd reservtin : The pssenger gives the request prmeters fr tickets, such s trvel dte, ticket kind (clss), deprture nd rrivl sttins, with r withut trin number nd ther specil requirements. Then the system wrks ut the trin number, cch set number, deprture nd rrivl time, ticket price, nd finlly print legl tickets. Juml f the Estem Asi Sciety fr Trnsprttin Studies, Vl. 2, N. 1, Autumn, 1997

10 Yunjin XIANG nd Xiyu LIU Ticket cnceling nd set retrieve : At severl hurs befre the trin leves' pssengers my request ticket cnceled, then the system clcultes the fee fr ticket cnceling nd retrieve the cch nd set number t the dtbse fr re-usge. Pssenger trnsprttin pln nd mngement : ccrding t the trnsprt rder nd pln given by mngement levels bve, the system genertes nd / r mdi$ the set dtbse nd ticket llctin scheme. Trnsprt nd finnce sttistic. Finncil ccunting. Ticket stck mngement. Subsystem cntrl nd supervisin. 6. CONCLUSION The Chinese Rilwy Ticketing nd Reservtin System hs three level hierrchy with client / server mde. ln perid f three yers, the system will estblish ne centrl center, but 27 reginl centers nd 177 I sttins equipped with cmputerized ticketing system. The system cnstructin pln hs been implementing step by step frm bttm t tp since the beginning f Nw mre thn 100 sttins hve lredy built the cmputerized ticketing system nd ne reginl center hs been estblished. When the system is full cmpleted, it will be the lrgest rilwy ticketing nd reservtin system with high technlgy in the wrld. REFERENCES Xing Yunjin (1996) Design nd Reliztin f Cmputerized Ticket-Selling System in Rilwy Sttins. Rilwy Trnsprt nd Ecnmy Vl. l8, N LiJinwen nd Xing Yunjin (1995) The Generl Cnceptin n Chin Rilwy Ticketing nd reservtin system. Chinese Rilwys Vl. 61, NO 1' Wng Hun (1990) Fesibility Study nd Multi-Object Decisin. Mchinery lndustry Publisher. Beijing. Hn Huizhen (1989) Rilwys Pssenger Trnsprttin. Rilwy Publisher. Beijing. Juml f the Estern Asi Sciety fr Trnsprttin Studies, Vl. 2, N. 1, Autumn, 1997

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