REQUEST FOR PROPOSALS (RFP) No A

Transcription

1 REQUEST FOR PROPOSALS (RFP) No A QUALITY ASSURANCE (QA) SERVICES FOR DENVER WATER S ORGANIZATION REPORTING & COMMUNICATION ALIGNMENT (ORCA) PROJECT Issue Date: April 15, 2015 Proposal Due Date: Monday, May 4, 2015 by 10:00 A.M. Mountain Time to: Denver Water Main Administration Building Attention: Amy Ingram / RFP No A 1600 West 12 th Avenue Denver, CO To be considered for selection, a duly authorized agent of the Proposer must complete and sign this page and submit it with the Proposal. Signature below indicates that the Proposer has read and understands the requirements set forth in this Request for Proposals. Proposer s Business Name: By / Title: Duly authorized agent s name and title must be typed or clearly written Signature: Date: Phone: Fax No.: Business Address:

2 SOLICITATION INTRODUCTION: The City and County of Denver, acting by and through its Board of Water Commissioners (also Denver Water and the Board ), is issuing this Request for Proposal ( RFP ) for IT quality assurance professional services. The Board is seeking Proposals from qualified Proposers who have specific experience in the area(s) identified in this RFP. To be eligible for consideration, the Proposer must be capable of meeting all requirements specified in this RFP. SCHEDULE OF EVENTS*: RFP Issued Wednesday, April 15, :00 A.M. Deadline to Submit Requests for Clarification and Additional Information Response to Written Requests for Clarification and Additional Information Deadline to Submit Intent to Propose via to: Thursday, April 23, 2015 Monday, April 27, 2015 Wednesday, April 29, :00 P.M. 5:00 P.M. 5:00 P.M. Proposal Due Date Monday, May 4, :00 A.M. Interviews to be scheduled with top candidates after all Proposals have been reviewed. TBD TBD *All dates are tentative and subject to change and/or cancellation at Denver Water s sole discretion. Denver Water will notify potential Proposers of any and all necessary changes and/or cancellations via written addendum. All times included on this Schedule of Events are Mountain Time. Page 2 of 18

3 TABLE OF CONTENTS SECTION 1 GENERAL INFORMATION INTRODUCTION TO DENVER WATER: INTENT TO PROPOSE SOLICITATION DOCUMENTS AND ADDENDA ADDENDA PROPOSAL PREPARATION COST ACCEPTANCE WITHDRAWAL OR MODIFICATION OF PROPOSALS RIGHT TO REJECT PROPOSALS RIGHT TO NEGOTIATE SAMPLE AGREEMENT AGREEMENT TERM AGREEMENT PRICING INSURANCE REQUIREMENTS PERSONNEL SCREENING NON-DISCLOSURE AGREEMENT 7 SECTION 2 SPECIAL REQUIREMENTS 8 SECTION 3 INSTRUCTIONS FOR RESPONDING TO RFP REQUESTS FOR CLARIFICATION AND ADDITIONAL INFORMATION PROPOSAL DUE DATE PROPOSAL SUBMISSION PROPRIETARY OR CONFIDENTIAL INFORMATION 10 SECTION 4 EVALUATION AND SELECTION PROCESS AGREEMENT REQUIRED EVALUATION AND SELECTION PROCESS INTERVIEWS/SHORT LIST/SITE VISITS/PRESENTATIONS 11 SECTION 5 PROJECT DESCRIPTION PURPOSE BACKGROUND SCOPE OF WORK PROJECT SCHEDULE 14 SECTION 6 PROPOSED PRICING / FEE SCHEDULE PROPOSED PRICING / FEE SCHEDULE FORMAT 15 SECTION 7 COMPLETION OF PROPOSAL REQUIRED PROPOSAL FORMAT 16 EXHIBIT A: SAMPLE AGREEMENT EXHIBIT B: ORCA INCREMENT 1 TIMELINE Page 3 of 18

4 SECTION 1 GENERAL INFORMATION 1.1 INTRODUCTION TO DENVER WATER: Denver Water is a municipal corporation and a political subdivision of the State of Colorado, under the control of a five-member Board appointed by the Mayor of Denver. As such, it is governed by the Denver Charter and other laws applicable to governmental entities. The Denver Charter grants the Board all the powers of the City and County of Denver including those granted by the Constitution and by the law of the State of Colorado and by the Charter. Specifically, the Charter gives the Board complete charge and control of a water works system and plant for supplying the City and County of Denver and its inhabitants with water for all uses and purposes. It is the largest municipal public utility in Colorado, serving water to more than one million people, about one-quarter of the state s population. 1.2 INTENT TO PROPOSE: Interested parties should submit their intent to propose via to the Contract Specialist at Amy.Ingram@denverwater.org, including the following information for RFP communication purposes: Proposer s business name Contact name and title Contact address Contact phone number 1.3 SOLICITATION DOCUMENTS AND ADDENDA: Interested parties should obtain all relevant documents pertaining to this solicitation and all issued addenda from the Rocky Mountain E-Purchasing System website at ADDENDA: In the event it becomes necessary to revise, change, clarify, provide additional information about, and/or cancel this RFP, Denver Water will issue a written addendum. It is the sole responsibility of the Proposer to attach to its Proposal(s) a signed copy of all addenda. 1.5 PROPOSAL PREPARATION COST: Denver Water will not be responsible for any costs incurred by Proposers in the preparation of Proposals. All costs, including but not limited to printing, materials, travel and expenses, incurred in the preparation and submission of a Proposal must be borne solely by the Proposer. 1.6 ACCEPTANCE: By submitting a Proposal in response to this RFP, Proposer acknowledges that its Proposal is valid for a period of 90 calendar days from the Proposal due date. 1.7 WITHDRAWAL OR MODIFICATION OF PROPOSALS: Proposals may be withdrawn or modified by Proposers prior to the Proposal due date, but only upon written request. After the Proposal due date, Denver Water will not return Proposals or other information supplied to Denver Water. Page 4 of 18

5 1.8 RIGHT TO REJECT PROPOSALS: The Board may choose to reject any or all Proposals, either in whole or in part, and to waive any formality in Proposals received, if deemed in the best interest of the Board. Basis for rejection may include but is not necessarily limited to the following: Any Proposal conditioned upon the Board s acceptance of terms and conditions deemed by the Board to be unacceptable. Any Proposal from a Proposer who is in arrears to the City and County of Denver or the Board upon debt or contract, or who is a defaulter as surety or otherwise, upon any obligation to the City and County of Denver or the Board. Any Proposal from Proposers determined to be financially unable to perform the required work. This determination will be at Denver Water s sole discretion and may be based upon analysis of the Proposer s Certified Financial Statements, Dun and Bradstreet reports, and/or other requested financial information. Any Proposal received after the specified Proposal due date and time. Any Proposal so received may be returned to the Proposer unopened. Any Proposal that does not meet the requirements specified in this RFP and/or has been determined to be unsatisfactory, in whole or in part, by Denver Water at its sole discretion. 1.9 RIGHT TO NEGOTIATE: Denver Water may select one or more Proposals, and may negotiate any and all elements of a Proposal, if deemed to be in the best interest of Denver Water SAMPLE AGREEMENT: The selected Proposer ( Consultant ) will be required to sign a Denver Water Agreement. A sample of this Agreement is attached as Exhibit A and is subject to Denver Water s revision. Any and all modifications and/or exceptions to the terms and conditions contained in this sample Agreement must be clearly marked on Proposer s official company letterhead and submitted with the Proposal as a separate section. A Proposal with modifications and/or exceptions to the terms and conditions contained in this sample Agreement may be rejected AGREEMENT TERM: Denver Water expects the term of the resulting Agreement to be approximately one (1) year, commencing on the date the Agreement is executed by the Board, with the option to extend for two (2) one-year periods upon written agreement by both parties AGREEMENT PRICING: Pricing submitted with the Proposal must be as specified in Section 6 Proposed Pricing / Fee Schedule and may be incorporated in whole or in part into the resulting Agreement. Page 5 of 18

6 1.13 INSURANCE REQUIREMENTS: The following list represents the Board s standard requirements for insurance coverage. The Board has the discretion to change these insurance requirements or accept alternative types of insurance if the Board deems such changes or alternatives to be sufficiently protective of its interest. A. Commercial General Liability Insurance: Commercial general liability insurance with limits not less than $1,000,000 per occurrence and $2,000,000 aggregate. Such insurance shall include the City and County of Denver, acting by and through its Board of Water Commissioners, as additional insured and shall be primary and non-contributing with respect to any insurance or self-insurance program of the Board. B. Automobile Liability Insurance: Consultant shall maintain automobile liability insurance as required by Colorado law. The Board does not require a certificate of insurance unless this subparagraph (B) requires insurance that exceeds the statutory requirements. C. Workers Compensation and Employer s Liability Insurance: The Consultant is located in Colorado and maintains workers compensation insurance, as required under the laws of the State of Colorado. D. Professional Liability Insurance: Professional liability insurance with limits not less than $1,000,000 per claim covering all licensed professionals performing Work under this Agreement. The Consultant will be required to maintain the required insurance in full force and effect during the entire term of the resulting Agreement. The Consultant must provide to the Board a certificate of insurance showing evidence of the required coverage and limits before work may commence PERSONNEL SCREENING: Due to the nature of the work to be performed, the Consultant will be subject to one of the personnel screening procedure options detailed below, depending on Proposer s type of business, at the sole discretion of the Board. For subparagraph A below, all expenses incurred in performing the required personnel screening will be the sole responsibility of the Consultant and must be completed prior to execution of an agreement. A. If any employee or agent of the Consultant will perform work under a resulting agreement: At least five (5) working days before assigning an employee or agent to perform duties under an agreement that require the employee or agent to work under circumstances presenting security concerns or to have access to the Board s sensitive information, proprietary computer programs, software or servers, the Consultant will submit the employee s or agent s name to the Board and certify on the Board-provided Certification of Personnel Screening form that no more than one (1) year prior to the assignment it performed a background check on the employee or agent, including a review of criminal history, and determined that the employee or agent does not pose a risk to persons or property. Consultant s determination should be based on guidance provided by the U.S. Equal Employment Opportunity Commission regarding the use of arrest and conviction Page 6 of 18

7 history in employment decisions, which requires a weighing of (1) the nature and gravity of the offense or conduct, (2) the time that has passed since the offense, conduct or the employee s completion of any sentence given as a result of the offense, and (3) the nature of the job held or sought. Background checks must include a Colorado Bureau of Investigation (CBI) Criminal History Check, and, if the employee or agent has lived outside the State of Colorado or the United States during the last five (5) years, a criminal history check from each state or country of residence. For employees or agents who will have access to the Board s financial records and/or accounting processes, including purchasing, payables, receivables, and treasury or cash management, the Consultant also will conduct a credit history check on the employee or agent and certify on the Board-provided Certification of Personnel Screening form that the consultant has determined that the employee or agent does not pose a risk to the Board. The Board reserves the right to direct the Consultant to assign another employee or agent, meeting the requirements of this paragraph, to perform the work if the Board has reason to believe that during the term of the agreement the assigned employee or agent engaged in criminal activity or was involved in financial improprieties, to be determined by the Board in its sole discretion. B. If the Consultant is an individual who will perform work under a resulting agreement: As a precondition to entering an agreement, the Consultant gives the Board consent to conduct a background check on the consultant, including a Colorado Bureau of Investigation (CBI) Criminal History Check, and, if the Consultant has lived outside the State of Colorado or the United States during the last five (5) years, consent to obtain a criminal history check from each state or country of residence. If the Consultant will have access to the Board s financial records and/or accounting processes, including purchasing, payables, receivables, and treasury or cash management, the Consultant also consented to a credit history check. The Board has reviewed and approved the results of the background check and, if applicable, the credit history check. The Board reserves the right to terminate the agreement if it has reason to believe that during the term of the agreement the Consultant engaged in criminal activity or was involved in financial improprieties, to be determined by the Board in its sole discretion NON-DISCLOSURE AGREEMENT: The Consultant will be required to sign and adhere to Denver Water s Non-Disclosure Terms and Conditions, which will be incorporated into the resulting Agreement. Page 7 of 18

8 SECTION 2 SPECIAL REQUIREMENTS 2.1 Not applicable Page 8 of 18

9 SECTION 3 INSTRUCTIONS FOR RESPONDING TO RFP 3.1 REQUESTS FOR CLARIFICATION AND ADDITIONAL INFORMATION: All requests for clarification or additional information must be made in writing to the Contract Specialist at the address shown below: Contract Specialist: Amy Ingram Amy.Ingram@denverwater.org Phone: The Denver Water Contract Specialist listed above is the sole point of contact between Denver Water and all Proposers. Proposers may not contact any other Denver Water personnel regarding this RFP during the RFP process without prior written authorization of this Contract Specialist. Responses to requests for clarification and additional information and/or changes to the RFP received before the deadline specified in the SCHEDULE OF EVENTS will be made by written addendum. All responses to requests for clarification and additional information from any Proposer will be provided to all Proposers. Oral explanations, interpretations or representations given by Denver Water employees cannot be construed as a change to the RFP requirements. 3.2 PROPOSAL DUE DATE: Proposals must be received no later than the date and time stated on the cover page of this RFP, at the address listed below. 3.3 PROPOSAL SUBMISSION: Proposer must submit one (1) Proposal in digital/electronic format such as CD or flash drive, marked original, plus four (4) hard copies. Proposals, including the electronic version, are to be in either a sealed envelope or box, labeled with the RFP number and name, and addressed as indicated below. Denver Water will not be responsible for any Proposal not addressed as indicated below. Proposals may be mailed or hand-delivered. Proposals sent via electronic method such as e- mail or fax will not be accepted. Submit Proposals to: Denver Water Main Administration Building Attention: Amy Ingram / RFP No A 1600 West 12 th Avenue Denver, CO Page 9 of 18

10 3.4 PROPRIETARY OR CONFIDENTIAL INFORMATION: Proposers acknowledge that Denver Water may be required to disclose any or all of the documents submitted with a Proposal, pursuant to the Colorado Open Records Act, C.R.S , et seq. Under C.R.S (3)(a)(IV), Denver Water may deny inspection of any confidential commercial or financial information furnished to Denver Water by an outside party. Therefore, a Proposer must clearly designate any documents submitted with its Proposal that the Proposer deems proprietary or confidential, to aid Denver Water in determining what must be disclosed in response to a request for documents under the Colorado Open Records Act. The Proposer s designation of material as confidential must be reasonable or it will not be honored. For example, a Proposer may not designate the entire Proposal to be confidential and proprietary. Page 10 of 18

11 SECTION 4 EVALUATION AND SELECTION PROCESS 4.1 AGREEMENT REQUIRED: This RFP is not a contractual offer. Any Proposer selected in response to this RFP will be required to execute an Agreement with Denver Water. 4.2 EVALUATION AND SELECTION PROCESS: Proposals will be evaluated by criteria described in this RFP. Proposals considered responsive will be evaluated for completeness of information provided, the Proposer s adherence to RFP requirements, support for claims made, and the overall approach taken. Denver Water s objective is to select the Proposal(s) judged to be in the best interest of Denver Water. Proposals may be evaluated using criteria including but not limited to: Methodology / Work Plan Qualifications of Proposer and Lead Test Manager Proposal Pricing Additional Services/Advantages (see Section 7 Tab 6 Other Required Submission Information) Professional Reference Listing Exceptions to Exhibit A: Sample Agreement Any other relevant and appropriate factors as determined by Denver Water This list does not reflect or imply any weighting or relative importance of criteria. While price may be a consideration, the Board is not bound to accept the lowest-priced Proposal. 4.3 INTERVIEWS/SHORT LIST/SITE VISITS/PRESENTATIONS: Denver Water will be short listing the top candidates for in-person interviews, to be scheduled after review of all Proposals is complete. The Proposer s Lead Test Manager must be present at the interview. Denver Water may request oral or visual presentations, site visits, demonstrations, and/or the opportunity to ask additional questions of Proposers as deemed necessary during the evaluation process. Denver Water may require additional information from Proposers after the Proposal due date as necessary to complete the evaluation process. Page 11 of 18

12 SECTION 5 PROJECT DESCRIPTION 5.1 PURPOSE: Denver Water is seeking a qualified organization/consultant to provide independent IT project quality assurance services for an enterprise-wide project at Denver Water. The selected Proposer ( Consultant ) will be required to coordinate the functional, integration, system and security testing associated with these efforts through a standard approach that will ensure that the business solution is delivered with a high level of quality. 5.2 BACKGROUND: Denver Water is a capital intensive environment that operates 24 hours a day, 7 days a week. To support these operations, Denver Water began the Organization Reporting and Communication Alignment (ORCA) Project in The ORCA project will enhance managerial and financial performance in the following ways: Timely, dependable and transparent financial information. Consistent, accurate budget/actual information. Enhance reporting capabilities across various levels of the organization. Simplify user experience when interacting with financial system and subsystems. Establish one source of the truth to minimize delays and contradictions for information. Increase staff efficiency by reducing non-value-added activities related to the chart of accounts (i.e. departments maintaining spreadsheets with department specific chart of account information). Streamline processes between Finance and Budget. A robust data structure that will allow flexibility to address future requirements. Enable technologies that provide reporting as a service (RaaS) to enhance user decision process. Eliminate need for off-line reporting efforts by departments. In order to achieve this goal, The ORCA project has initiated several subprojects. These subprojects include: a financial system reimplementation, a redevelopment of the budget development system, a migration of the time & labor functionality from Kronos to PeopleSoft Time & Labor with Absence Management, development of an easy-to-use interface with our work management system (Maximo), and modification to custom applications that act as a frontend to our financial system. To support these efforts, Denver Water is planning to engage a Quality Assurance (QA) organization that can coordinate the functional, integration, system and security testing associated with these efforts through a standard approach that will ensure that the business solution is delivered with a high level of quality. 5.3 SCOPE OF WORK: The Consultant will perform the following work and provide the following deliverables: A. Consultant will apply a best practices testing methodology to the quality assurance of the Increment 1 components of the ORCA project. For Increment 1 components and timeline, see Exhibit B. B. Consultant will provide personnel to work cooperatively with Denver Water personnel in the planning and execution of testing. Page 12 of 18

13 C. Denver Water has various testing tools, however it does not have a standard testing suite that is utilized across its applications included in the projects solution. Consultant will provide analysis of existing tools within Denver Water and make a determination regarding whether they are sufficient for the needs of the ORCA project or propose alternative tools needed to support the testing requirements. D. Consultant will work with existing Denver Water team resources and business resources to support test activities. E. Consultant will assign a lead test manager to ensure success of the overall ORCA program. F. Consultant will provide testing resources/personnel on an as-needed basis to support the successful completion of ORCA Increment 1 components. G. Consultant will plan, design and coordinate execution of functional, integration, system, load and security testing. Presented below is an example of what Denver Water would expect the Consultant to perform. o Planning Stage: provide the high level estimates define QA roles / tasks will integrate testing estimates and tasks into subproject project plans in conjunction with each subproject project manager will engage Denver Water resources in testing capacity will develop testing standards for ORCA project o Analyze Stage: will onboard QA and Denver Water resources to support ORCA project where necessary will complete a testability assessment ensuring all upstream and downstream impacts are identified complete the Master Test Plan configure testing tools as required begin analysis of non-functional requirements refine estimates provide detailed cost plans, and perform feasibility studies o Design Stage: will ensure the completion of the Test Scenarios will document detailed Test Plans will engage in Design reviews will implement traceability matrices will identify all integration points will ensure completion of all feasibility studies surrounding performance, automation, and service virtualization Page 13 of 18

14 o Build Phase: will coordinate completion all test case development will ensure environment coordination is complete and validated with access points and data will confirm unit test is validated and traced to requirements will monitoring counters are configured for performance testing o Test Phase: will coordinate execution of functional testing will coordinate execution of integration testing will coordinate execution of system testing will coordinate execution of performance testing will coordinate execution of security testing will coordinate User Acceptance Testing Test Cycle(s) will participate in Go/No Go decisions will produce daily, weekly, monthly metrics as it pertains to the Testing Life Cycle will be responsible for Defect Lifecycle Management will ensure Test Execution Summary reports are completed and completes Automation Scripts as per feasibility study 5.4 PROJECT SCHEDULE: The anticipated term of the resulting agreement will extend from the date of contract execution through approximately June 30, 2016, to run concurrently with Increment 1 of the ORCA project. Denver Water is targeting June 10, 2015 for contract execution. For ORCA project Increment 1 schedule details, see Exhibit B. Page 14 of 18

15 SECTION 6 PROPOSED PRICING / FEE SCHEDULE 6.1 PROPOSED PRICING / FEE SCHEDULE FORMAT: This section describes the requirements to be addressed by Proposers in preparing the Proposed Pricing. All costs associated with the requirements specified in this RFP must be listed on tables similar to those provided here. Denver Water will only be responsible for costs clearly set forth in the Proposer s response to this RFP (Proposal). Proposers should include in their Proposals their own tables, making sure that all required information is provided and is in similar format to that provided in this section. Proposer should state any significant assumptions associated with the estimation of fees/costs included in its Proposal. Proposer must submit pricing in the form of tasks consistent with the Scope of Work, as defined in this RFP, showing for each task: task description hourly rate by person (or classes of person) total hours estimated for each task, broken down by person (or classes of person) total cost for each task Task Task Description Person 1 ($Hourly Rate) Person 2 ($Hourly Rate) TOTAL NOT-TO-EXCEED COST: $ Total Task Cost Proposer should include any estimated travel expenses in its Proposed Pricing. Denver Water will reimburse all reasonable travel expenses at cost, without markup, if the selected Proposer is located outside of the Denver metropolitan area. If applicable, Proposer must include a total estimated not-to-exceed travel expense in its Proposed Pricing. Denver Water will not reimburse a consultant located in the metropolitan Denver area for travel to and from Denver Water s main location. Proposer must include a total not-to-exceed cost for the entire project. Proposer must also submit a table indicating milestones and corresponding payment amounts, in similar format to that provided in this section. Denver Water will not pay in advance for any services provided for this project (for example, do not use contract execution as a payment milestone). Proposals should provide expected milestones that are phased consistently with completed segments of the work. Milestone Milestone Description Milestone Payment Amount 1 $ 2 $ 3 $ 4 $ TOTAL NOT-TO-EXCEED COST: $ Page 15 of 18

16 SECTION 7 COMPLETION OF PROPOSAL 7.1 REQUIRED PROPOSAL FORMAT: Proposals must conform to the following format. The extent to which Proposers follow these instructions is relevant as part of the evaluation process. The Proposal must conform to the following submission format and each tab must be clearly marked as indicated below: Tab 1 Cover Page and Cover Letter Tab 2 Methodology / Work Plan Tab 3 Experience and Demonstrated Capability Tab 4 Staffing Plan and Résumés/Qualifications Tab 5 Professional Reference Listing Tab 6 Other Required Submission Information Tab 7 Small Business Enterprise / Minority and Women Business Enterprise Status Tab 8 Proposal Pricing See Section 6 Proposed Pricing / Fee Schedule Tab 9 Exceptions to Exhibit A: Sample Agreement Tab 1 Cover Page and Cover Letter: Proposer must submit a completed and signed copy of the cover page of this RFP, as well as a formal cover letter, printed on Proposer s letterhead. In its cover letter, the Proposer should provide a brief narrative explaining its background as it pertains to the Scope of Work described in this RFP. Include complete information regarding experience with this type of work, number of years in business, number of employees, etc. Also include a main point of contact for all correspondence, including the contact s name, business title, phone number and address. The cover letter must be signed by a duly authorized agent of the Proposer. The cover letter must be no longer than two (2) pages in length. Tab 2 Methodology / Work Plan: Proposer must provide a brief narrative of understanding of the Scope of Work and the key issues involved. Proposer must provide a detailed outline explaining its QA methodology, and how the methodology addresses the activities in the Scope of Work. Based on Proposer s expertise, lay out a Work Plan showing how Proposer would execute the QA activities required to successfully achieve the desired goals outlined in this RFP (See example in Section 5.3G). This Work Plan must include a list and description of deliverables, milestones, anticipated scheduling, and tasks to be completed. This section must be no longer than seven (7) pages in length. Page 16 of 18

17 Tab 3 Experience and Demonstrated Capability: Proposer must provide the following information to demonstrate its experience and capability to provide the services described in this RFP. (1) PROPOSER S EXPERIENCE: Provide the number of years of experience the organization has in providing services similar to those described in this RFP. Provide a list of all of the organization s QA engagements undertaken in the past three (3) years, including current projects, with the following information for each project: Project name Project scope/description Project cost QA team s responsibilities What technologies were utilized for testing Project for private or public sector industry (2) LEAD QA TEST MANAGER S EXPERIENCE: Provide a comprehensive summary of the experience and qualifications of the individual who would be assigned to serve as the Lead Test Manager on this project, with emphasis on QA work for projects of similar scope and/or complexity. Provide a list of all QA engagements for which this person was the lead/principal during the last five (5) years. Highlight any experience with utilities and/or in the public sector. This section must be no longer than seven (7) pages in length. Tab 4 Staffing Plan and Résumés/Qualifications: Proposer must submit a staffing plan describing the roles and responsibilities of each of the Proposer s staff members assigned to this project, including the Lead Test Manager and other support roles. Proposer must submit résumés of personnel who will be assigned to any resulting agreement, including name, education, number of years of experience, employment history, and other relevant qualifications. Each résumé must be no longer than one (1) page in length. Tab 5 Professional Reference Listing: Proposer must provide a minimum of three (3) professional references of work performed similar to that described in this RFP. For each reference, provide the following information: project name and brief project scope/description; project location; contact name; contact ; contact phone number. References submitted here may be same as for the projects referenced at Tab 3: Experience and Demonstrated Capability, but it is not required that these are the same. This section must be no longer than two (2) pages in length. Tab 6 Other Required Submission Information: This section addresses any other information necessary to gain a full understanding of any expertise or competitive advantage that the Proposer can provide if selected for award. Page 17 of 18

18 (1) Provide information regarding the services that the Proposer provides in addition to the staffing including but not limited to testing tools, suite of test cases that Proposer has access to for systems/applications involved in the ORCA project (Oracle JD Edwards EnterpriseOne, Oracle PeopleSoft HCM applications, IBM Maximo, etc.) a. If Proposer is selected for this project, would Denver Water have access to these tools? Would this access incur an additional cost? If yes, please provide a detailed breakdown of these costs and how they would be charged to Denver Water. (2) Provide information on any custom testing tools that Proposer has already developed for systems/applications involved in the ORCA project. a. If Proposer is selected for this project, would Denver Water have access to these tools? Would this access incur an additional cost? If yes, please provide a detailed breakdown of these costs and how they would be charged to Denver Water. This section must be no longer than three (3) pages in length. Tab 7 Small Business Enterprise (SBE) / Minority and Women Business Enterprise (MWBE) Status: Denver Water has SBE and MWBE programs that are described on our web site. Proposers should include relevant SBE and MWBE information at this Tab. Tab 8 Proposal Pricing: Proposer must include pricing as specified in Section 6 Proposed Pricing / Fee Schedule. Tab 9 Exceptions to Exhibit A: Sample Agreement: Proposer should review Exhibit A: Sample Agreement in its entirety. Proposer should submit a letter signed by an authorized agent of the Proposer stating that, if selected, it intends to comply with all terms and conditions contained in Exhibit A. If Proposer takes exception to any of the terms and conditions in Exhibit A, the Proposer must instead submit a letter signed by an authorized agent of the Proposer that indicates that exceptions are being taken. Additionally, the Proposer must include in this section a separate document that lists each exception, referencing the applicable page number, paragraph number, and sentence number, along with proposed modified verbiage. Page 18 of 18