Some of the main responsibilities in this role include:
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- Marsha Knight
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From this document you will learn the answers to the following questions:
What is the purpose of the Perth Arena?
How are customer issues resolved?
Where is the arena located?
Transcription
1 Marketing Executive Perth Arena Based in Perth CBD. Full time position. Excellent team culture Perth s iconic world class state of the art indoor sports and entertainment facility Perth Arena is scheduled to open in 2012 and AEG Ogden (Perth Arena) Pty Ltd, the proud operators of the new Arena, is seeking to employ a talented Marketing Executive to be part of an energetic and driven Sales Department. Reporting to the Sales and Marketing Manager, the Marketing Executive will be responsible for the marketing and awareness levels of the Perth Arena s events, functions and conferences while providing support for the Arena s commercial programme. Some of the main responsibilities in this role include: Developing and maintaining relationships with all key media including Agencies, PR and Radio. Creating and implementing of all marketing campaigns and promotional activities. Assisting with the design and production of sales presentations. Coordinating all key marketing activities of the Perth Arena to include pre-opening and launch of the venue. To be the successful candidate you will: 2 + years of experience in a similar role. Have a strong customer service focus with the ability to develop strong customer relationships. Be familiar with business strategies and their associated metrics. Excellent computer skills including Microsoft office suite, Adobe Photoshop and InDesign. Have excellent verbal and written communication skills. Be professionally presented and punctual at all times. Be Friendly, honest and reliable. Have strong attention to detail. How to apply To view a position description click here To apply please your application to: mailto:careers@pertharena.com.au Applications close: COB Friday 4 th of May The Perth Arena is a VenuesWest facility proudly operated by AEG Ogden, as part of its network of venues in the Asia Pacific. AEG Ogden is a joint venture with the global sports, entertainment and venue management company, AEG, which has developed the O 2 in London and LA Live in Los Angeles.
2 MANAGER POSITION PURPOSE: Responsible for the marketing and awareness levels of Perth Arena s events, functions, conferences while providing support for the Perth Arena s commercial programme. This will be achieved in the following key result areas: KEY RESULT AREAS: SPECIFIC RESPONSIBILITIES Responsible for the coordination of all key marketing activities of the Perth Arena to include the pre-opening and launch of the venue Work with the Sales & Marketing Manager to develop a creative marketing strategy to ensure that the venues events, commercial program and corporate functions are promoted effectively in the market place within budget. Assist with the design and production of sales presentations that will assist in attracting and securing new business. Creation and implementation of all marketing campaigns and promotional activities. Maintain and develop relationships with all key media to include agencies, radio and PR. Meet agreed projections Timely and consistent delivery Meet all contractual obligations Meet sales targets Develop and actively pursue list of targeted key customers Accurately forecast sales opportunities Development of strategy processes Ongoing monitoring and review of processes and their results Co-operation and willingness to assist Participate in key operational and event planning meetings Timely and consistent delivery of product and service Customer satisfaction levels and KPI s achieved Friendly professional communication Co-operation and willingness to assist Effective monitoring and controls to ensure customer expectations are met Client feedback Ensure customer issues are acknowledged and resolved in a timely manner Coordinate all content for the Arena s website. Demonstrate an excellent understanding of the business Page 1 of 4
3 MANAGER SPECIFIC RESPONSIBILITIES Understand and be capable of maintaining social media communications through Facebook, Twitter, You Tube and any other social media outlet that becomes appropriate. Coordinate communications to nominated databases and organisations either by direct mail or . Must have strong communication skills, attention to detail and a flair for marketing that will drive awareness and new business to the venue Boast organisational skills that will arrange advertising placement, update databases, directory listings and various marketing activities. Maintain the Arena s photographic and video archive. Arrange photographers for events and Arena activities as and when required. Coordinate the selection and purchase of gifts for visiting artists and guests as and when required. Maintain the presentation of all memorabilia throughout the Arena. Coordinate the Arena s branding to maintain a consistent look to all stationery, uniforms, electronic mail and any other item used to identify the Arena. Ensure relationships with key decision-makers for accounts that will provide new business are continuously developed and relationships are strengthened and grown Gather market intelligence Continually identify new business opportunities Excellent communication skills Maintain integrity and reputation of the Perth Arena. Client feedback GENERAL RESPONSIBILITIES Promote customer relations by displaying a positive attitude, identifying needs and meeting client expectations. Promotion of Perth Arena s services and facilities to clients. Client feedback. Friendly professional communication. Co-operation and willingness to assist. Positive image portrayed reflecting company image. Page 2 of 4
4 MANAGER GENERAL RESPONSIBILITIES Develop effective relationships with other department team members and venue staff through appropriate communication and a positive attitude. Ensure personal presentation, punctuality and reliability, which reflect the corporate image of AEG Ogden. Identify and resolve challenging situations as they arise both internally and externally. Prepare analyses, reports and correspondence as required. Reporting of damages to property and equipment failure. Participate in training as directed by the Business Manager Other duties as directed by the Business Manager. Respect of team members. Effective and timely verbal and written communication Co-operation and willingness to assist. Uniforms and grooming standards maintained. Efficient and consistent work practices. Timely response to situations that arise. Client and team member feedback. Timeliness. Accurate supporting data. Recommendations consistent with company objectives. Prompt reporting. Correct procedures followed. Attendance at training. Competencies achieved. Accurate and timely completion. Flexibility and willingness to undertake activities. Authorities Financial delegation of $1, on budgeted line items. The appropriate authority must be obtained for all amounts in excess of that The company purchasing policy must be complied with at all times. I have read the Position Description detailed above and I fully understand and accept the position as described therein. Employee name Signature Date On behalf of Perth Arena Signature Position Date Page 3 of 4
5 MANAGER POSITION Marketing Executive Essential Desirable Skills and Knowledge Familiar with business strategies and their associated metrics. Ability to develop strong customer relationships. Excellent computer skills (including Microsoft Office Suite, Adobe Photoshop and InDesign). Sound administrative and organisational skills. Experience Marketing Degree 2+ years experience in a similar role. Personal Qualities Strong customer service focus. Respect for confidentiality. Ability to work autonomously. Excellent communication skills at all levels. Excellent personal presentation and grooming. Willingness to work as a team member. Willingness to accept direction. Well organised. Attention to detail. Ability to work under pressure and meet deadlines. Proven ability to use initiative. Flexibility with working hours. Strong leadership. Page 4 of 4
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