1 Ahmed El-Sayed Beltagi Sq. Tayran Madni building - New Nozha behind Sindbad, Cairo - Egypt Objectives A data-networks and IP professional, enlightened with internationally recognized certifications (Fujitsu, Citrix, IBM, VMware CCNA Security, MCSE Security, MCITP and product managers is staring MBA etc.) and 10+ years of proven track record in spearheading presales and postsales technical support for Enterprises, 4 Years Experience in Gulf Countries, IT Company, along with core competences in team leading, problem solving and creative thinking. Seeking a key position to contribute accrued skills in furthering mutual objectives. Personal Information Birth Date:10 May 1979 Nationality: Egyptian Military Service: Exempted Completely Marital Status: Married Drive License : From UAE and Egypt Work Experience Feb 2012 Present SG IT Solution Number of team : 15 Sales and Business Development Manager Partnerships generations level with Vendors ( Cybeoam, Sonicwall, Fortinet, MS, ESET, TrendMicro Google Apps ) Follow up Sales activities, Pipeline, Tenders, Pass lead and opportunity. Admin on Marketing and Telemarketing activities to achieve vendors required. Assist in marketing tools such as ( Catalog, Broachers, Webinar attendance, Seminar Speakers ) Create portals for each vendors to protect the deals. Prepare and assist department s manager to create annual budget plan. Create Business and Action plan for Short and Long term. Responsible for TrendMicro Antivirus as SMB Distributor for Marketing and Sales. Searching for a new business and products matching with our market. Responsible for Revenue and Margin for each Distributor target. New Business and closed a Projects into GCC ( KSA, Dubai and Qatar ). Analysis and Design a new marketing in other Countries. Secure sufficient financial resources for future development or expansion Attend workshops, trade shows, and seminars to keep up-to-date on changes in the industry Understand the skills and qualities you bring to your business Jan 2011 Feb 2012 IT Services Dep. SOFTLINE International Number of team : 6 Sales and Product Manager Product Manager for SoftLine International Portfolio (Microsoft, GoogleApp, IBM, HP, Cyberoam, Sonicwall, Kaspersky, ESET, Symantec and VMware and others etc.) Staring MBA (Master Business administration) Sales and Marketing field from May Responsible for Pricing, Quotation related to SOFTLINE products.
2 Handling Marketing and Sales relation between SoftLine International and Vendors. Page 2 of 5 Supporting Marketing team in Fund, Co-fund, newsletter and Catalogues Contents with Vendors. Responsible for protection deals on vendor s portal. Responsible for upgrade partnership level through Vendors required. Negotiate target and direction plan with vendors Strategies. Preparing the Sales and Technical training for SoftLine International team. Prepare the monthly certification plan for each department. Prepare analysis sheets for Quarter achievement, Sales activities, Technical Performance and efficiency. Feb 2010 Jan 2011 IT dpt. SOFTLINE International Number of team : 7 Head of IT Services Dept. Interfacing with customers, knowing their problems and providing differentiated network solutions meeting their needs and budgets. Product and Technical manager for security UTM appliance (SonicWall, Cyberoam,Watch guard and D-Link ). Technical Manager for new product in MEA (KERIO, Google Apps, TrendMicro and ESET ). Responsible for Installation and configuration on products (VMware, Citrix, and Hyper-V). RFP/RFQ/Tender processing, developing business cases, proposals and presentations. Managing the lifecycle of Multi-Vendors and products (Kaspersky, ESET, Symantec, Fujitsu Server, Storage, IBM backup, archiving solutions, and Microsoft Infrastructure) from producing marketing presentations, educating sales team about products best features, all the way to supervising technical support during deployment phase. Security solutions including (Firewalls, IDSs, IPs.Security Appliance and UTM devices). Designing and building a pilot, demos, and POCs installation and training course with sales team. Handling the contract services and agreement with customers. Troubleshooting customer s problems remotely or through technical visits. Controlling the workflow and documentation process inside IT dept. in Egypt branch. Push and use new techniques and products to develop and increase the technical services dept. example (3CX, Asterisks software for IP telephony projects using SIP integrated with Lync and Microsoft Exchange). Leading presales activities for almost Projects, successfully passing all acceptance tests until winning the tender and providing training and technical support to the operation team. Building a prototype network to demonstrate inside the Seminars with patterns ( Mantrac, Aptech, Asset, Valusys and Adoax ). Building the Pilot and presentation based on Virtualization technology for Event with our vendors (Oracle, IBM, Fujitsu and Microsoft). Looking for technical Comparison between Products ( Hyper-V and VMware ) ( Kaspersky and ESET ) ( Barracuda, HP, Juniper, Fortinet and Sonic wall ) (Fujitsu, HP and Dell servers ). Deploying a web-based CRM system to manage products requirements and trouble tickets leading to streamlined workflow and higher level of customers satisfaction. Deploying a web-based MOSS systems manage all workflow, libraries and templates requirements to close the lifecycle process.
3 Experience (Cont.) December 2008 January 2010 Outsource dpt. Global Knowledge ( Synergy ) - Egypt IT Team Leader Page 3 of 5 Designing and running different types of software over Infrastructure network (AD, ISA, Forefront, CRM and Exchange server). Lead several engineers into each project and delegate the task and assign the roles for each engineer more over reporting for any problems facing them. Interfacing with customers. knowing their problems and providing the best solution to manage and control the problems. Designing and building an advanced network lab for testing to be as actually live installations Step by step installation and UAT (user acceptance test) into Telecel Globe-Orascom in Nile city building for the running the infrastructure and security network ( Web sense, AD, Exchange,Kaspersky Business Space and WSS 3.0). Administration on network and servers in Suez Cement-Italian group. December 2005 November 2008 Tele-communication dpt. CCMENA.- Dubai Senior System administrator Design and Installing Dialogic Media Gateway for FXO and FXS ports with PBX Implement Dialogic Media Gateway with Exchange UM. Creating VPN Connection between sites using L2TP and PPTP protocols. Using GFI and Forefront software for anti-spam and Virus Unifying Messaging solutions between VOIP and Mail systems Using Sonicwall and Barracuda for Anti spam devices. Installation and backup SQLDB and Terrsoft CRM software Controllering Ports for UM and server through ISA Servers and Security appliance. Designing and managing implementation of the campus network of The Faculty of Arts-AinShams University, this network includes layer 2 and layer 3 switches, internet connectivity, security using VLANs, ACLs and ISA along with a server farm to host faculty website and applications serving more than 500 employees and students. January 2003 December 2005 IT dept. Computek - Egypt Pre-sales and Junior Network engineer Supporting sales team during different phases of the sales lifecycle. Internal Switches, Router and infrastructure cables and racks configuration and troubleshooting Testing and implantation the new devices and collects the Materials (PDFs and Doc.) for tenders. Good knowledge in the physical infrastructure (brand name and design through AutoCAD tools.
4 Training May 2011 Till now MBA IT management filed. June 2010 New Horizon Fujitsu Server, SAN Storage and System Arch. May 2010 Asset Company Jupiter Smart Archiving solution April 2010 Kaspersky Lab Security Concepts and Kaspersky Business solution August 2009 ITI-Egypt Project Management Professional (PMP 4 th Edition) July 2009 ICTC CRM Installation and Configuration May Synergy-Egypt Communication and Presentation skills Aug Dale Carnegie Training-Egypt Effective Communications and Human Relationships June 2007 Synergy-Dubai Linux Suse and Samba tools May 2004 YAT Education Center Programming Visual Basic.net April 2004 YAT Education Center Cisco CCNA Page 4 of 5 Succeed projects - GOPP (General Organization for Physical Planning) Government sector Install 1030 User Kaspersky Total space 7 branches - Beyti- El Marai Co. Egypt and KSA branches Install Citrix Xenapp on 3 Server to support 225 Users - Retail Group Egypt upgrade Exchange server 2003 to Exchange Server 2010 Migrate Domain on Windows server 2003 to 2008 R2. Install Cyberoam UTM Security device. - Hawa Motorcycle Company. IP Telephone and VOIP Solution through VPN between 4 branches Certifications Aug 2012 CCNSE ( Cyberoam Certified Network Security Expert ) June 2011 CCNSP ( Cyberoam Certified Network Security Prof. ) March 2011 CCEE ( Citrix Certified Enterprise Engineer ) for Virtualization Jan 2011 CCNA Security IINS ( With 2 Projects on SDM ) Nov VMware VTSP 4 Sep MCITP Virtualization & Charter member June 2010 IBM Certified Solution designer common store archiving June 2010 IBM Certified System administrator Document Manager April 2010 Citrix Certified Administrator - CCA April 2010 Microsoft Certified Technology Specialist MCTS
5 Page 5 of 5 July 2008 Information Technology Infrastructure library ITIL Ver3 October 2007 Microsoft Certified Database Administrator MCDBA August 2007 Microsoft Certified System Engineer Security MCSE Security August 2006 Microsoft Certified System Engineer - MCSE July 2006 Microsoft Certified System Administrator MCSA Certifications Feb Cisco Certified Network associate - CCNA Plan July 2011 VMware Certified Professional - VCP A410 August 2011 Citrix Certified Enterprise Administrator CCEA Nov Cisco Certified Network associate - CCNA Voice Other Skills Lingual: Fluent in Arabic and in English. Computer: Long experience with computer hardware and software, operating systems and several applications. References Professional and Personal References are available upon request.