SERVING WITH SUCCESS WILLOWS WATER. Willows Water District 6930 South Holly Circle Centennial, Colorado

Size: px
Start display at page:

Download "SERVING WITH SUCCESS WILLOWS WATER. Willows Water District 6930 South Holly Circle Centennial, Colorado 80112 303-770-8625 www.willowswater."

Transcription

1 Willows Water District 6930 South Holly Circle Centennial, Colorado WILLOWS WATER. SERVING WITH SUCCESS Willows office building is located at 6930 S. Holly Circle. You can get your questions answered there or on our website. The office, constructed in Colorado mountain style, contains a boardroom and library, administrative and billing offices, and a lower level garage for district maintenance vehicles, repair shop and storage. Willows Water District Centennial, Colorado

2 WILLOWS WATER. JOIN THE FAMILY WILLOWS HISTORY. A LOOK BACK Willows is a Title 32 special district, organized to provide water service within a 3.6 square mile area of Arapahoe County. It operates as a quasi-governmental municipal corporation, and is an enterprise under Colorado law. Residents and property owners in the District elect its five directors. When Willows was established in 1974, Denver Water was not providing water to suburban areas. Willows began using well water to serve its customers. The District acquired rights to groundwater sources in the Denver Basin aquifers, and developed additional wells as demand grew. The District constructed the infrastructure necessary to provide a reliable water system, with storage reservoirs, conduits, a booster station, water distribution mains in neighborhood streets, and a telemetry control system. Willows Water District has provided quality and dependable drinking water to homes and businesses in the heart of Arapahoe County since From its formation as a small groundwater-based utility, to its current position as an organized water enterprise, Willows has built a reputation as a well-constructed and well-managed district. Willows has seen a lot of changes during its growth, and the direction the district has taken will provide its residential and commercial customers the best in water and service. By the early 1990s Willows operated a network of more than 20 wells both in the District and in Northern Douglas County. Willows also built connections with Denver Water s system for supplemental supplies. One large subdivision within the district boundaries, Highlands 460, is served by Denver Water under a read and bill agreement, with Denver Water providing water and collecting the bills, but with Willows collecting property taxes in the area and maintaining the distribution system. Willows accumulated surface water rights which were traded to Denver Water for additional treated water. This trade was the initial step towards the District receiving its supply from Denver Water through a master meter agreement. In April, 2002,Willows finished purchasing water taps from Denver Water to cover their 4,800 residential and commercial accounts. This agreement provided Willows with replenishable resources and eliminated the dependence on finite groundwater resources. Willows, in turn, was able to sell its well water rights and system to help pay for the Denver system buy-in. Denver Water delivers 234,000 acre feet of treated water every year to more than one million customers in the Denver metro area, about half of those customers are in the suburbs, like Willows.

3 PROFILE: Willows Water District WILLOWS. FINANCIALLY STRONG AND PROGRESSIVE Customers: 4,800 (95% residential) East area Land area: 2,300 acres 3.6 square miles Average annual water consumption: East area - 3,200 acre feet Highlands acre feet District-wide - 4,000 acre feet Average family use: Half an acre foot, about 163,000 gallons per year WILLOWS FINANCIAL SNAPSHOT Willows is a financially strong special district. Most of its revenues are derived from water sales and fees, with property taxes and interest income providing the remainder of the revenue.willows works to keep its rates, fees and taxes low. Willows maintains excellent ratings from the key bond investor services: Aaa from Moody s and AAA from Standard & Poors. WILLOWS REPUTATION Over the years Willows gained a good reputation as a progressive and wellmanaged water system. During the years it operated a well system, Willows received a federal grant to evaluate the viability of aquifer recharge by adding excess water in wet seasons to deep underground aquifers and retrieving the stored water during dry seasons. The District was among the first utilities to install SCADA (System Control and Data Acquisition) telemetry among all its wells, pump stations and reservoirs to better control water delivery by remote instruction. Willows converted household water meters to scan technology for remote reading, and encourages customers to use automatic deduction for bill paying.

4 YOU ARE A WILLOWS CUSTOMER, IF YOU LIVE OR WORK IN: Arapahoe Village Brookhaven Carriage Gate Cherry Park Dry Creek Townhomes and Office Village Festival Fox Pointe Foxridge Georgetown Village Grey Hill Highland View Highlands 460 The Hillside Holly Creek Homestead Homestead Farm Homestead Office Park Homestead in the Willows Liberty Hills Mill Creek Mira Vista Monterey Olde Mill Ridge (The) Spring Creek Sterling Pointe Sturbridge Sunrise IMPORTANT FACTS: Website address: willowswater.org Billing cycle: Bi-monthly Board Meetings: 7:30 a.m., Third Friday of every month EMERGENCY: AutoPay: AutoPay is the District s automated bill paying option. Your bi-monthly water invoice is deducted directly from your checking or savings account at no additional charge. Contact the District office for enrollment details.

5 CONSERVATION Consumer interest in water conservation increases and decreases depending upon water availability. WILLOWS WATER AND THE ENVIRONMENT. Colorado s natural drought cycle prompted water restrictions and water usage surcharges in 2002 and Willows uses its customer newsletter, special mailings, and website to provide water conservation strategies, including water calendars and water restrictions. Conservation is not just a habit, but is a lifestyle decision. It is more than simply watching lawn watering times, turning off faucets, and repairing leaky toilets. Water conservation involves lifestyle changes, drought resistant landscaping design, rethinking lawn irrigation with updated timers and rain detectors, and buying appliances that use less water. As a Denver Water customer, Willows is now contractually obligated to follow and enforce the rules that Denver Water imposes on its customers. WATER QUALITY Willows water has always met Environmental Protection Agency (EPA) requirements and had excellent taste. The surface water collected and treated by Denver Water is of high quality and consistently surpasses drinking water standards. The EPA requires every water utility serving over 15 service connections, of which Willows is one, to send a Consumer Confidence Report to every customer on an annual basis. The report contains laboratory test results and measurements of minerals, chemicals and substances found in drinking water as a result of the origin of the water. Willows publishes the report in the spring with a mailing to every customer. Willows water is regularly tested at the laboratories of the Colorado Department of Public Health and Environment. Water quality reports are open for public inspection at the district offices. Willows works to maintain a secure water system.

6 What Every Customer Needs to Know PLEASE TEAR OFF OPPOSITE PAGE AND KEEP FOR FUTURE REFERENCE WATER SERVICE SHUT-OFF VALVE The District occasionally receives calls from distressed homeowners who are experiencing a water leak and do not know how or where to shut off their water.while the District will dispatch field service representatives to assist homeowners in these situations, a lot of damage may occur before a District service person or a plumber responds. The main water supply valve (M) inside the house should be accessible and family members should know where it is and (M) how to operate it in case of emergencies.the location of shutoffs for other utilities, such as gas and electric service, should also be known. A few minutes of time locating and discussing these items with your family may help prevent future damage or injury. The main shut-off valve (M) is most often found in the basement in a direct line from the street and below the water meter.the valve is normally on a vertical supply pipe where it enters the house from outside.turning the valve clockwise shuts off the water service to the entire house. Know where your shut-off valve is, especially if a basementremodeling project has concealed the valve behind drywall or paneling. WATER METER The water meter is typically located in the basement, with a remote reading device (scan disk) on the outside front or side wall of the home.willows meter readers obtain the reading on the meter through the Hexagram scan disk, using a hand-held computer, and upload the reading into Willows billing software. We recommend that customers periodically check the reading on the meter with that on the bill to check billing accuracy. Please keep in mind that readings are taken at the beginning of every even numbered month.your observed reading may differ slightly based on reading date. If you believe there is an error, please notify Willows customer service staff. CURB STOP COVER Whether the meter is inside or outside a residence or business, a curb stop valve and access box is outside the structure, usually at the front property line, where the water pipe enters the customer s property. The curb stop box has a four to five-inch diameter cover, which provides access to the underground valve. Frequently, the curb stop box becomes damaged or broken during final grading or landscape installation.when this occurs, the valve cannot be operated and may result in extensive delays in efforts to turn off water service for repairs. The customer is responsible for maintenance of the curb stop valve and box.we strongly recommend that our customers identify where their curb stop box is located in the event of an emergency necessitating water shut off at the curb stop.

AMOUNT New Account Deposit $50.00 Service Delinquent $10.00 Delinquency Notification $15.00 NSF Check processing $20.00

AMOUNT New Account Deposit $50.00 Service Delinquent $10.00 Delinquency Notification $15.00 NSF Check processing $20.00 RIVERGROVE WATER DISTRICT FREQUENTLY ASKED QUESTIONS 1. WHERE DOES THE WATER COME FROM? Rivergrove Water District s water source is groundwater and comes from wells that we have drilled into the Columbia

More information

STEAMBOAT LAKE WATER AND SANITATION DISTRICT PETITION FOR AMENDMENT TO SERVICE PLAN TABLE OF CONTENTS. SECTION DESCRIPTION Page

STEAMBOAT LAKE WATER AND SANITATION DISTRICT PETITION FOR AMENDMENT TO SERVICE PLAN TABLE OF CONTENTS. SECTION DESCRIPTION Page STEAMBOAT LAKE WATER AND SANITATION DISTRICT PETITION FOR AMENDMENT TO SERVICE PLAN TABLE OF CONTENTS SECTION DESCRIPTION Page 1 Executive Summary / Brief History 2 2 Services Provided / Administration

More information

VILLAGE OF GRANVILLE SEWER BACK-UP and WATER LEAK POLICIES

VILLAGE OF GRANVILLE SEWER BACK-UP and WATER LEAK POLICIES VILLAGE OF GRANVILLE SEWER BACK-UP and WATER LEAK POLICIES SEWER BACK-UP POLICY General Sewer back-ups are an unfortunate, but common problem in older communities. A sewer back-up can create a health or

More information

A Do-It-Yourself Home Water Audit

A Do-It-Yourself Home Water Audit A Do-It-Yourself Home Water Audit This page is left blank intentionally. Please use the double-sided printer setting when printing. Your new Home Water Savings Kit can help you conduct a do-it-yourself

More information

Residential Water-Use Survey

Residential Water-Use Survey Residential Water-Use Project Residential Water-Use Survey Residential Water-Use Project Survey 1 Residential Water-Use Survey To help better assess current water needs and plan for the future, please

More information

CALIFORNIA AMERICAN WATER LOS ANGELES DISTRICT 2009 GENERAL RATE CASE CHAPTER: 1 INTRODUCTION AND SUMMARY OF APPLICATION

CALIFORNIA AMERICAN WATER LOS ANGELES DISTRICT 2009 GENERAL RATE CASE CHAPTER: 1 INTRODUCTION AND SUMMARY OF APPLICATION DISCUSSION OF INFORMATION PRESENTED IN THIS CHAPTER This chapter contains information regarding the operation of the Los Angeles District of California American Water as well as tables that summarize the

More information

North San Jose Neighborhoods Planning Taskforce

North San Jose Neighborhoods Planning Taskforce North San Jose Neighborhoods Planning Taskforce Key Topics Water Supply Flooding Related Topics Storm Water Storm Sewer Sanitary Sewer Water Conservation Treatment Plant Water Background Responsible Agencies

More information

SECTION 1 PURPOSE AND POLICIES

SECTION 1 PURPOSE AND POLICIES SECTION 1 PURPOSE AND POLICIES These Rules and Regulations have been enacted to serve the public in securing the health, safety, and general welfare of the inhabitants of the Southwest Suburban Denver

More information

Citizens Water Customer Rights and Responsibilities

Citizens Water Customer Rights and Responsibilities Citizens Water Customer Rights and Responsibilities Citizens Water Customer Service & Water Quality Information Monday Friday: 7:00 a.m. 7:00 p.m. Saturday: 9:00 a.m. 1:00 p.m. Local: (317) 924-3311 Toll-Free:

More information

Rainwater Collection Rebate Application (Rain Barrels and Cisterns)

Rainwater Collection Rebate Application (Rain Barrels and Cisterns) Rainwater Collection Rebate Application (Rain Barrels and Cisterns) Application for Large-lot (greater than.5 acre) HOAs, Private Education Facilities, Nonprofits, and Multifamily Dwellings Rainwater collection

More information

LEAK DETECTION GUIDE

LEAK DETECTION GUIDE LEAK DETECTION GUIDE Your Guide to Home Water Conservation CITY OF BELLEVUE UTILITIES WATER & SEWER DEPARTMENTS LEAK DETECTION GUIDE PAGE: 1 WHERE TO START If you receive a high water bill, or think there

More information

Water is a valuable and expensive resource.

Water is a valuable and expensive resource. Conserving Water VIRGINIA SOL Science 6.5 Social studies CE.1, CE.9 Language arts 6.1, 7.1 Math 6.8, 6.10, 6.18, 7.17, 7.18 Technology C/T8.1, C/T8.4 OBJECTIVES Discuss different uses of water Discuss

More information

Leakage from customers supply pipes. code of practice

Leakage from customers supply pipes. code of practice Leakage from customers supply pipes code of practice South East Water This leaflet forms part of our Customer Code of Practice, which provides a guide to the services we provide for domestic customers.

More information

From Reactive to Proactive: Big Data Prevents Big Problems in Redmond, Ore.

From Reactive to Proactive: Big Data Prevents Big Problems in Redmond, Ore. ABOUT CONTACT ADVERTISE SUBSCRIBE HELLO LOGOUT LOGIN OR REGISTER USING Current Issue Water Utility Management AMR/AMI From Reactive to Proactive: Big Data Prevents Big Problems in Redmond, Ore. From Reactive

More information

LDPCSD Water Supply Emergency Response Plan Status Update 2-4-15

LDPCSD Water Supply Emergency Response Plan Status Update 2-4-15 LDPCSD Water Supply Emergency Response Plan Status Update 2-4-15 1 EMERGENCY OVERVIEW The Lake Don Pedro Community Services District (LDPCSD) provides domestic potable water service to 1450 connections

More information

Town of Yorktown Comprehensive Plan 8. INFRASTRUCTURE

Town of Yorktown Comprehensive Plan 8. INFRASTRUCTURE Town of Yorktown Comprehensive Plan 8. INFRASTRUCTURE 8. Infrastructure 8.1 VISION STATEMENT Infrastructure is a basic building block of the community essential for the health, safety, and welfare of residents.

More information

CITY OF ORANGE PROPOSED INCREASE OF WATER RATES AND CHARGES FREQUENTLY ASKED QUESTIONS (FAQ) REGARDING ORANGE S PROPOSED WATER RATES AND CHARGES

CITY OF ORANGE PROPOSED INCREASE OF WATER RATES AND CHARGES FREQUENTLY ASKED QUESTIONS (FAQ) REGARDING ORANGE S PROPOSED WATER RATES AND CHARGES CITY OF ORANGE PROPOSED INCREASE OF WATER RATES AND CHARGES On Tuesday March 27, 2012, the Orange City Council will hold a public hearing to consider a rate adjustment for water service rates and charges.

More information

Village of Broadview Flood Control Assistance Program

Village of Broadview Flood Control Assistance Program Village of Broadview Flood Control Assistance Program Village of Broadview 2350 S. 25 th Avenue, Broadview, IL 60155 INTRODUCTION The Village of Broadview is served by combined sewers which carry sewage

More information

How an Unexpected Water Line Leak Could Quickly Drain Your Wallet

How an Unexpected Water Line Leak Could Quickly Drain Your Wallet A Special Offer for Customers of How an Unexpected Water Line Leak Could Quickly Drain Your Wallet Locate leak $100 per hour Replace service line $2,000 or more Repave driveway or replace sidewalk $200

More information

Service Line Warranties of America (SLWA) is the Preferred Service Line Warranty Partner of the City of San Diego

Service Line Warranties of America (SLWA) is the Preferred Service Line Warranty Partner of the City of San Diego Service Line Warranties of America (SLWA) is the Preferred Service Line Warranty Partner of the City of San Diego FAQs Who is Service Line Warranties of America? SLWA is a private company that provides

More information

A COMPARISON OF WATER LEAK DETECTION AND SHUTOFF SYSTEMS

A COMPARISON OF WATER LEAK DETECTION AND SHUTOFF SYSTEMS A COMPARISON OF WATER LEAK DETECTION AND SHUTOFF SYSTEMS By Charles Ergle January 16, 2012 As every appraiser knows, water damage is the single highest continual source of claims at Chubb. Fires happen,

More information

La Mesa Water Cooperative

La Mesa Water Cooperative La Mesa Water Cooperative Welcome to the community and La Mesa Water Cooperative. The Cooperative was created and incorporated to acquire, maintain, and operate a water system for the use of its members.

More information

Innovative Solutions in the Water Industry: Leak Detection

Innovative Solutions in the Water Industry: Leak Detection Maureen Duffy 856-309-4546 maureen.duffy@amwater.com Innovative Solutions in the Water Industry: Leak Detection Introduction Meeting current water demand and supplying water for future generations is a

More information

CITY OF LAS VEGAS DROUGHT CONTINGENCY AND EMERGENCY RESPONSE PLAN DRAFT 1.1

CITY OF LAS VEGAS DROUGHT CONTINGENCY AND EMERGENCY RESPONSE PLAN DRAFT 1.1 CITY OF LAS VEGAS DROUGHT CONTINGENCY AND EMERGENCY RESPONSE PLAN DRAFT 1.1 I. Purpose To establish actions necessary to reduce water consumption during times of emergency water shortage for the City of

More information

Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010

Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010 Sewer and Stormwater Back-ups Policy Adopted by Council October 4, 2010 A. Purpose The purpose of this policy is to explain how and why sewer or stormwater backups occur, what to do in the event a homeowner

More information

Report to Customers on. Water Quality. Introduction: Where Does Water Come From? Water Quality. For Supply Year. Important Phone Numbers

Report to Customers on. Water Quality. Introduction: Where Does Water Come From? Water Quality. For Supply Year. Important Phone Numbers 2014 ANNUAL REPORT Endicott Water Department Public Water Supply ID# 0301665 Report to Customers on Water Quality Endicott Municipal Water Department Water Quality For Supply Year 2014 Introduction: To

More information

ST. JOHNS RIVER WATER MANAGEMENT DISTRICT LANDSCAPE WATER CONSERVATION ORDINANCE GUIDELINES

ST. JOHNS RIVER WATER MANAGEMENT DISTRICT LANDSCAPE WATER CONSERVATION ORDINANCE GUIDELINES ST. JOHNS RIVER WATER MANAGEMENT DISTRICT LANDSCAPE WATER CONSERVATION ORDINANCE GUIDELINES This document provides guidelines for the development of local government landscape water conservation ordinances.

More information

BASEMENT FLOODING. Prevention Guide for. Homeowners

BASEMENT FLOODING. Prevention Guide for. Homeowners BASEMENT FLOODING Prevention Guide for Homeowners 1 Did You Know? Floods are the most common hazards in Canada. Water damage is a common cause of loss for homeowner insurance. A heavy rainfall can result

More information

Source Water Protection Practices Bulletin Managing Underground Storage Tanks to Prevent Contamination of Drinking Water

Source Water Protection Practices Bulletin Managing Underground Storage Tanks to Prevent Contamination of Drinking Water United States Office of Water EPA 816-F-01-023 Environmental Protection (4606) July 2001 Agency Source Water Protection Practices Bulletin Managing Underground Storage Tanks to Prevent Contamination of

More information

Section 5.900 - Emergency Water Shortage Regulations and Staged Water Use Reduction Plan Section 5.905 - Scope and Purpose

Section 5.900 - Emergency Water Shortage Regulations and Staged Water Use Reduction Plan Section 5.905 - Scope and Purpose Section 5.900 - Emergency Water Shortage Regulations and Staged Water Use Reduction Plan Section 5.900 of Chapter 5 of the District Code shall be known and cited as the Heritage Ranch Community Services

More information

OVER-HEAD SEWER ASSISTANCE GRANT

OVER-HEAD SEWER ASSISTANCE GRANT OVER-HEAD SEWER ASSISTANCE GRANT The Village of North Aurora has a vested interest in the proper operation of the North Aurora sanitary system. Understanding that some residential users of the sanitary

More information

Leak Detector Guide. Your Guide to Home Water Conservation

Leak Detector Guide. Your Guide to Home Water Conservation E v e r y D r o p C o u n t s! Leak Detector Guide Your Guide to Home Water Conservation M i a m i - D a d e W a t e r a n d S e w e r D e p a r t m e n t A High Bill Usually Means a Leak Did you know

More information

FOR SALE. The Friedman Building 1701 18th Avenue South, Seattle 98144. Nicholas T. Gill 206.505.9410. Allan Friedman. 206.505.

FOR SALE. The Friedman Building 1701 18th Avenue South, Seattle 98144. Nicholas T. Gill 206.505.9410. Allan Friedman. 206.505. FOR SALE FOR MORE INFORMATION PLEASE CONTACT: The Friedman Building 1701 18th Avenue South, Seattle 98144 PRICE: $4,800,000 FEATURES: LAND SF: 40,000 SF + Fantastic Large Townhome Site BUILDING SF: 33,332

More information

Shaw s Incorporated Winterization Agreement

Shaw s Incorporated Winterization Agreement Shaw s Incorporated Winterization Agreement Terms & Conditions 1. Prior to issuing this agreement, Shaw s Incorporated will inspect equipment to be covered by this agreement. Inspections will be scheduled

More information

How to Locate and Stop Costly Water Leaks

How to Locate and Stop Costly Water Leaks Chesterfield County, Virginia How to Locate and Stop Costly Water Leaks Water leaks are a waste of a valuable resource: pure, clean drinking water. An undetected leak may result in a costly utility bill.

More information

A GUIDE TO THE PREPARATION OF THE WATER SUPPLY FACILITIES WORK PLAN

A GUIDE TO THE PREPARATION OF THE WATER SUPPLY FACILITIES WORK PLAN A GUIDE TO THE PREPARATION OF THE WATER SUPPLY FACILITIES WORK PLAN Florida Department of Economic Opportunity Division of Community Development Bureau of Community Planning September 2007. Revised July

More information

Questions and Answers for Local Governments

Questions and Answers for Local Governments Questions and Answers for Local Governments Authority and Jurisdiction Who is required to implement a landscape irrigation program? 30 Texas Administrative Code (TAC) 344.24(c) requires municipalities

More information

Introducing. The Flood Free Zone. The Only Sensible Way To Prevent And Control Household Water Leaks

Introducing. The Flood Free Zone. The Only Sensible Way To Prevent And Control Household Water Leaks Introducing The Flood Free Zone The Only Sensible Way To Prevent And Control Household Water Leaks Water absolutely essential for living devastating to the interior of a home when its out of control! The

More information

Upper Southampton Township Department of Licenses and Inspections 939 Street Rd. Southampton, Pa. 18966 Phone: 215-322-9700 Fax: 215-322-5842

Upper Southampton Township Department of Licenses and Inspections 939 Street Rd. Southampton, Pa. 18966 Phone: 215-322-9700 Fax: 215-322-5842 Upper Southampton Township Department of Licenses and Inspections 939 Street Rd. Southampton, Pa. 18966 Phone: 215-322-9700 Fax: 215-322-5842 APPLICATION for ZONING and BUILDING PERMIT APPLICATION INSTRUCTIONS:

More information

Percent Increase. Dollar Impact. Water 2,000 $53.45 9.9% $5.29 $58.74 4.5% $2.65 $61.39. Water 5,000 $72.20 9.9% $7.15 $79.35 4.5% $3.58 $82.

Percent Increase. Dollar Impact. Water 2,000 $53.45 9.9% $5.29 $58.74 4.5% $2.65 $61.39. Water 5,000 $72.20 9.9% $7.15 $79.35 4.5% $3.58 $82. September 3, 2013 Dear Valued Customer: On September 3, 2013, SWWC Utilities, Inc. (SWWC) filed a request with the Texas Commission on Environmental Quality (TCEQ) and the city in which we serve customers

More information

Financial and Business Metrics Report as of August 31, 2015

Financial and Business Metrics Report as of August 31, 2015 Financial and Business Metrics Report as of August 31, 2015 Sammamish Plateau Water and Sewer District will provide safe, efficient, and reliable AS OF water MARCH and sewer 31, 2007 services by being

More information

Source Water Protection Practices Bulletin Managing Sanitary Sewer Overflows and Combined Sewer Overflows to Prevent Contamination of Drinking Water

Source Water Protection Practices Bulletin Managing Sanitary Sewer Overflows and Combined Sewer Overflows to Prevent Contamination of Drinking Water United States Office of Water EPA 916-F-01-032 Environmental Protection (4606) July 2001 Agency Source Water Protection Practices Bulletin Managing Sanitary Sewer Overflows and Combined Sewer Overflows

More information

SAN JOSE CAPITAL OF SILICON VALLEY

SAN JOSE CAPITAL OF SILICON VALLEY T&E Committee: 11/03/2014 Item: (d) (5) CITY OF SAN JOSE CAPITAL OF SILICON VALLEY TO: TRANSPORTATION AND ENVIRONMENT COMMITTEE SUBJECT: SEE BELOW Memorandum FROM: Keme Romanow DATE: October 17,2014 Approved

More information

Prevention. Cause. Causes: Groundwater seepage through the basement walls. Prevention: OPEN 24 Hours. Surface runoff. Sanitary sewer backup

Prevention. Cause. Causes: Groundwater seepage through the basement walls. Prevention: OPEN 24 Hours. Surface runoff. Sanitary sewer backup U n d e r s t a n d i n g B a s e m e n t F l o o d i n g Cause hen a basement floods, it is a source of stress and frustration for everyone involved. The City of Lansing wants to be a resource of information

More information

RELEASE TRACKING NUMBER 4-19466 December 2010. Prepared For: New England Gas Company P.O. Box 911 Fall River, Massachusetts 02722.

RELEASE TRACKING NUMBER 4-19466 December 2010. Prepared For: New England Gas Company P.O. Box 911 Fall River, Massachusetts 02722. RELEASE ABATEMENT MEASURE COMPLETION REPORT REGULATOR DECOMMISSIONING AND WATER SERVICE LINE REPAIR 120 CHARLES STREET FALL RIVER, MASSACHUSETTS RELEASE TRACKING NUMBER 4-19466 December 2010 Prepared For:

More information

April 1, 2014. Section 1. Declaration of a Water Shortage Emergency... 1. Section 2. Purpose and Authority... 1. Section 3. Effect of Ordinance...

April 1, 2014. Section 1. Declaration of a Water Shortage Emergency... 1. Section 2. Purpose and Authority... 1. Section 3. Effect of Ordinance... NORTH MARIN WATER DISTRICT WEST MARIN SERVICE AREA EMERGENCY WATER CONSERVATION ORDINANCE NO. 29 April 1, 2014 Section 1. Declaration of a Water Shortage Emergency... 1 Section 2. Purpose and Authority...

More information

SIERRA LAKES COUNTY WATER DISTRICT P.O. Box 1039, Soda Springs, CA 95728-1039 (7300 Short Road, Serene Lakes)

SIERRA LAKES COUNTY WATER DISTRICT P.O. Box 1039, Soda Springs, CA 95728-1039 (7300 Short Road, Serene Lakes) SIERRA LAKES COUNTY WATER DISTRICT P.O. Box 1039, Soda Springs, CA 95728-1039 (7300 Short Road, Serene Lakes) Maintenance Office Administrative Office Billing Office 530-426-7802 530-426-7800 916-332-4872

More information

WATER METER CALIBRATION, REPAIR, AND REPLACEMENT PROGRAM

WATER METER CALIBRATION, REPAIR, AND REPLACEMENT PROGRAM WATER METER CALIBRATION, REPAIR, AND REPLACEMENT PROGRAM EPD Guidance Document AUGUST 2007 TABLE OF CONTENTS Part 1: OVERVIEW OF WATER METERING 3 SUMMARY 3 NECESSITY OF METERS 3 TYPES OF WATER METERS 4

More information

CHELTENHAM TOWNSHIP. SANITARY SEWER UPDATE Public Works Committee Meeting September 7, 2010 Curtis Hall

CHELTENHAM TOWNSHIP. SANITARY SEWER UPDATE Public Works Committee Meeting September 7, 2010 Curtis Hall CHELTENHAM TOWNSHIP SANITARY SEWER UPDATE Public Works Committee Meeting September 7, 2010 Curtis Hall 1 SANITARY SEWER UPDATE 1. Overview a. The Problem b. Pennsylvania Department of Environmental Protection

More information

WATER SUPPLY CONTINGENCY PLAN CITY OF LAKE WOBEGON, MINNESOTA

WATER SUPPLY CONTINGENCY PLAN CITY OF LAKE WOBEGON, MINNESOTA WATER SUPPLY CONTINGENCY PLAN CITY OF LAKE WOBEGON, MINNESOTA INDEX A. PURPOSE B. PUBLIC WATER SUPPLY CHARACTERISTICS 1. Current Supply Source 2. Treatment 3. Storage and Distribution 4. Maps and Plans

More information

Township of Enniskillen. Asset Management Plan

Township of Enniskillen. Asset Management Plan Township of Enniskillen Asset Management Plan 2014 1 TABLE OF CONTENTS Page A. Introduction 3 B. State of Local Infrastructure 4 C. Desired Levels of Service 7 D. Asset Management Strategy 8 E. Financing

More information

Water Saving Incentive Program Totals for FY2015

Water Saving Incentive Program Totals for FY2015 1 Lee Belle Lago Homeowners' Belle Lago HOA - Controller Upgrade Association Project $115,348.00 $50,000 32.00 32.00 Broward County Enivronmental Planning and 2 Broward Community Resilience High Efficiency

More information

PARK COUNTY BUILDING PERMIT GUIDE PO Box 517 Fairplay, CO 80440 719-836-4255 Fax: 719-836-4268 Inspections: 719-836-4257 www.parkco.

PARK COUNTY BUILDING PERMIT GUIDE PO Box 517 Fairplay, CO 80440 719-836-4255 Fax: 719-836-4268 Inspections: 719-836-4257 www.parkco. PARK COUNTY BUILDING PERMIT GUIDE PO Box 517 Fairplay, CO 80440 719-836-4255 Fax: 719-836-4268 Inspections: 719-836-4257 www.parkco.us Welcome to the Park County Building Department. The following information

More information

OPERATIONS & MAINTENANCE FY 2012-2013 Adopted Budget

OPERATIONS & MAINTENANCE FY 2012-2013 Adopted Budget SERVICE DESCRIPTION To maintain all of the transferred and accepted infrastructure within the district including water, wastewater, and stormwater systems, streetlights, traffic signals, and landscaping

More information

YOUR SEPTIC SYSTEM UNCOVERED

YOUR SEPTIC SYSTEM UNCOVERED YOUR SEPTIC SYSTEM UNCOVERED By Raymond King District Director of Environmental Health It s underground where you can t see it. You don t really understand how it works. When it doesn t work your toilets

More information

California Department of Public Health Drinking Water Program. TMF Assessment Form. ASSESSMENT TYPE: Funding Project New System Change of Ownership

California Department of Public Health Drinking Water Program. TMF Assessment Form. ASSESSMENT TYPE: Funding Project New System Change of Ownership California Department of Public Health Drinking Water Program TMF Assessment Form ASSESSMENT TYPE: Funding Project New System Change of Ownership WATER SYSTEM CLASSIFICATION: Community Water System Nontransient

More information

Review of Footing Drain Disconnection Projects

Review of Footing Drain Disconnection Projects Wastewater Master Plan DWSD Project No. CS-1314 Review of Footing Drain Disconnection Projects Technical Memorandum Original Date: August 8 2002 Revision Date: September 2003 Author: CDM Table of Contents

More information

later damage - Loss ControL

later damage - Loss ControL later damage - Loss ControL axisinsurance.ca Table of Contents EXECUTIVE SUMMARY... 1 FACILITY SYSTEMS WATER DAMAGE... 2 Frozen Pipes.....................................................................................

More information

Water Resources Management Strategy Implementation Drought Management Strategy March 2012

Water Resources Management Strategy Implementation Drought Management Strategy March 2012 Water Resources Management Strategy Implementation Drought Management Strategy March 2012 Albuquerque Bernalillo County Water Utility Authority Board Councilor Ken Sanchez, Chair Commissioner Wayne Johnson,

More information

TEXAS: SAN ANTONIO San Antonio Protects Edwards Aquifer

TEXAS: SAN ANTONIO San Antonio Protects Edwards Aquifer TEXAS: SAN ANTONIO San Antonio Protects Edwards Aquifer Background San Antonio, the seventh largest city in the United States, covers approximately 515 square miles of Bexar County in south central Texas.

More information

D EPARTMENT OF W ATER M ANAGEMENT

D EPARTMENT OF W ATER M ANAGEMENT May 14, 2012 Dear Neighbor, D EPARTMENT OF W ATER M ANAGEMENT CITY OF CHICAGO CUSTOMER NOTICE INFRASTRUCTURE RENEWAL PROGRAM At Alderman Emma Mitts (37 th Ward) request, I am providing you with information

More information

WATER UTILITY REFERENCE MANUAL

WATER UTILITY REFERENCE MANUAL Utility Plant and Accumulated Depreciation Capitalization Policy Costs are capitalized in the utility plant accounts, rather than being expensed in the current year, if: the service life is more than one

More information

detection kit the water leak water leaks: What you should know A helpful guide for locating indoor and outdoor water leaks Getting Ready

detection kit the water leak water leaks: What you should know A helpful guide for locating indoor and outdoor water leaks Getting Ready water leaks: What you should know the water leak detection kit Imagine that the dot inside these brackets [ ] is the only hole in your home s water system. By its size alone, that hole may not seem worth

More information

The Borough Council hereby ordains:

The Borough Council hereby ordains: AN ORDINANCE OF THE BOROUGH DEFINING AND ESTABLISHING RATES AND REGULATIONS FOR WATER AND SEWER SERVICE TO PROPERTIES AND ESTABLISHMENTS THEREIN; REQUIRING AND REGULATING CONNECTIONS TO THE WATER AND SEWER

More information

CUSTOMER INFORMATION GUIDE. unitedwater.com. United Water 69 Devoe Place Hackensack, NJ 07601

CUSTOMER INFORMATION GUIDE. unitedwater.com. United Water 69 Devoe Place Hackensack, NJ 07601 United Water 69 Devoe Place Hackensack, NJ 07601 CUSTOMER INFORMATION GUIDE In keeping with our commitment to the environment, this publication was printed on recycled paper. 2010 United Water unitedwater.com

More information

2015 Calendar Year. Residential Accounts. Residential Accounts. Department of Water Resources (DWR) Rates & Fees

2015 Calendar Year. Residential Accounts. Residential Accounts. Department of Water Resources (DWR) Rates & Fees Rates & Fees Residential Accounts Residential Accounts 2015 Calendar Year Initial Charges New Construction or Irrigation 3 Base Meter 2 Account Activation Fee System Development Charge 1 Size Meter Fee

More information

Residential Plan Review Emergency Vehicle Access and Water Supply Permit Information Packet

Residential Plan Review Emergency Vehicle Access and Water Supply Permit Information Packet Residential Plan Review Emergency Vehicle Access and Water Supply Permit Information Packet 1. Definitions a. AHJ Authority Having Jurisdiction. The Fire Chief or Fire Marshal of a given Fire District

More information

AN UPDATE ON LOUISVILLE MSD s BASEMENT BACKFLOW PREVENTION PROGRAM 10 YEARS AND 6,700 INSTALLATIONS LATER

AN UPDATE ON LOUISVILLE MSD s BASEMENT BACKFLOW PREVENTION PROGRAM 10 YEARS AND 6,700 INSTALLATIONS LATER AN UPDATE ON LOUISVILLE MSD s BASEMENT BACKFLOW PREVENTION PROGRAM 10 YEARS AND 6,700 INSTALLATIONS LATER W. Brian Bingham Louisville Jefferson Metropolitan Sewer District 700 W. Liberty Street Louisville,

More information

CUSTOMER GUIDE TO WATER AND SEWER UTILITY SERVICES 772 221 1434

CUSTOMER GUIDE TO WATER AND SEWER UTILITY SERVICES 772 221 1434 Dear Martin County Utility Customer, CUSTOMER GUIDE TO WATER AND SEWER UTILITY SERVICES 772 221 1434 Whether you are new to Martin County or new to our utility services, we welcome you! The Martin County

More information

Disclosure of Customer Rights and Company Policies

Disclosure of Customer Rights and Company Policies May 8, 2013 Disclosure of Customer Rights and Company Policies Qualifications The Company operates in the State of New Jersey (depending upon geographic area) under the name AmeriGas Propane ( AmeriGas

More information

CITY OF HIGHLAND PARK, ILLINOIS Stormwater Management Fact Sheet

CITY OF HIGHLAND PARK, ILLINOIS Stormwater Management Fact Sheet CITY OF HIGHLAND PARK, ILLINOIS Stormwater Management Fact Sheet WHAT IS STORMWATER MANAGEMENT? Stormwater management is the method for channeling rainfall through pipes and sewers away from property to

More information

Origin s. We ll manage the bulk of your hot water

Origin s. We ll manage the bulk of your hot water Origin s BULK hot water We ll manage the bulk of your hot water Origin s BULK hot water We ll manage the bulk of your hot water Centralised bulk hot water solutions for developers, builders and Body Corporates/Owners

More information

Open House and Home Tour Checklist

Open House and Home Tour Checklist 1 The House Address: Number of floors: Listing price: Basement? Property tax: Outdoor space? Eugh closet space? Style: Eugh storage space? Square footage: Room for expansion? Number of bedrooms: What appliances

More information

Foothill Municipal Water District Recycled Water Project

Foothill Municipal Water District Recycled Water Project Foothill Municipal Water District Recycled Water Project Update to Incorporate a Watershed Approach Introduction This paper will describe the Foothill Municipal Water District (FMWD) Recycled Water Project,

More information

SEWER BACKUPS & BASEMENT FLOODING PREVENTATIVE SOLUTIONS FOR THE BUILDING OWNER

SEWER BACKUPS & BASEMENT FLOODING PREVENTATIVE SOLUTIONS FOR THE BUILDING OWNER Village of Shorewood, Wisconsin SEWER BACKUPS & BASEMENT FLOODING PREVENTATIVE SOLUTIONS FOR THE BUILDING OWNER Prepared By: Thomas A. Zoulek, P.E., LEED A.P. Vice President Mid City Plumbing & Heating

More information

Inexpensive Leak Detection for Small Waterworks. Virginia Department of Heath Office of Drinking Water Catalog Number: HTO/005/2015

Inexpensive Leak Detection for Small Waterworks. Virginia Department of Heath Office of Drinking Water Catalog Number: HTO/005/2015 Inexpensive Leak Detection for Small Waterworks Virginia Department of Heath Office of Drinking Water Catalog Number: HTO/005/2015 Page 2 Virginia Department of Heath Office of Drinking Water Page 9 The

More information

Smart Ideas(R) Energy Efficiency Program for ComEd Customers

Smart Ideas(R) Energy Efficiency Program for ComEd Customers October 2015 CUBFacts Smart Ideas(R) Energy Efficiency Program for ComEd Customers **New Appliance and Smart Thermostat Rebates Available!** Discounts on Energy Efficient Lighting You can receive instant

More information

Municipal Water District of Orange County. Regional Urban Water Management Plan

Municipal Water District of Orange County. Regional Urban Water Management Plan Municipal Water District of Orange County Regional Urban Water Management Plan Municipal Water District of Orange County Water Reliability Challenges and Solutions Matt Stone Associate General Manager

More information

A High Bill Usually Means a Leak

A High Bill Usually Means a Leak A High Bill Usually Means a Leak Did you know that approximately 50 percent of all households have some kind of plumbing leak? Most of these leaks are due to worn out washers, flappers or faulty tank valves,

More information

CITY OF WASHINGTON SPILL PREVENTION, CONTROL AND COUNTERMEASURE PLAN

CITY OF WASHINGTON SPILL PREVENTION, CONTROL AND COUNTERMEASURE PLAN CITY OF WASHINGTON SPILL PREVENTION, CONTROL AND COUNTERMEASURE PLAN Adopted October 5, 2009 Table of Contents Chapter Description Page 1 Facility Descriptions... 3 1.1 Municipal Power Plant, 1001 Park

More information

Water and Wastewater Challenges for San Antonio 2013

Water and Wastewater Challenges for San Antonio 2013 Water and Wastewater Challenges for San Antonio 2013 Kelley Neumann, P. E. Senior Vice President / Strategic Resources September 11, 2013 San Antonio Women s Chamber of Commerce Water Operations Growth

More information

The Dungeness Water Exchange Mitigation Guidance Document. April 2013

The Dungeness Water Exchange Mitigation Guidance Document. April 2013 The Dungeness Water Exchange Mitigation Guidance Document April 2013 Prepared by Washington Water Trust 1530 Westlake Avenue N, Suite 400 Seattle, WA 9810 Table of Contents- Dungeness Water Exchange Mitigation

More information

SITE INSPECTION CHECKLIST

SITE INSPECTION CHECKLIST SITE INSPECTION CHECKLIST Numerous steps are required in determining that a site is suitable for the installation of a solar system. The inspection procedures and their proper chronology are outlined below.

More information

Town of New Castle Utility Department Introduction

Town of New Castle Utility Department Introduction Town of New Castle Utility Department Introduction Town of New Castle Utility Department Mission Statement Our commitment is to ensure that our customers receive high quality water and wastewater treatment

More information

ALBUQUERQUE BERNALILLO COUNTY WATER UTILITY AUTHORITY WATER WASTE ORDINANCE

ALBUQUERQUE BERNALILLO COUNTY WATER UTILITY AUTHORITY WATER WASTE ORDINANCE 4-1-1 SHORT TITLE... 1 4-1-2 INTENT... 1 4-1-3 DEFINITIONS... 1 4-1-4 WATERING RESTRICTIONS... 4 4-1-5 WATER WASTE... 5 4-1-6 SPECIAL PERMITS... 6 4-1-7 VARIANCES, EXEMPTIONS AND APPEALS... 7 4-1-8 FEES;

More information

Town House 11265 Center Highway North Huntingdon, PA 15642

Town House 11265 Center Highway North Huntingdon, PA 15642 APPENDIX C SPECIFICATIONS FOR THE CONSTRUCTION OF BUILDING LATERAL SANITARY SEWERS DECEMBER 2004, INCLUDING AMENDMENTS ADOPTED ON FEBRUARY 6, 2008 AND APRIL 2, 2008; EFFECTIVE ON MAY 1, 2008 Town House

More information

Weeping Tile Disconnection to Reduce the Impact of Basement Flooding London, Ontario

Weeping Tile Disconnection to Reduce the Impact of Basement Flooding London, Ontario Weeping Tile Disconnection to Reduce the Impact of Basement Flooding London, Ontario September 19, 2013 Kyle Chambers, P.Eng. City of London Environmental and Engineering Services Department Today s presentation

More information

Georgia Department of Public Health. Georgia Onsite Sewage Management Systems. Background and Use of Onsite Wastewater Treatment Systems in Georgia

Georgia Department of Public Health. Georgia Onsite Sewage Management Systems. Background and Use of Onsite Wastewater Treatment Systems in Georgia Georgia Department of Public Health Georgia Onsite Sewage Management Systems Background and Use of Onsite Wastewater Treatment Systems in Georgia Background On-site sewage management systems are designed

More information

Frequently Asked Questions about water & sewer bills

Frequently Asked Questions about water & sewer bills Frequently Asked Questions about water & sewer bills Why is my water bill so high? Running toilets are the most common cause of high water bills, even though they are not always the easiest to find. The

More information

SUBCHAPTER H: UTILITY SUBMETERING AND ALLOCATION 291.121-291.127 Effective January 6, 2011

SUBCHAPTER H: UTILITY SUBMETERING AND ALLOCATION 291.121-291.127 Effective January 6, 2011 Texas Commission on Environmental Quality Page 1 SUBCHAPTER H: UTILITY SUBMETERING AND ALLOCATION 291.121-291.127 Effective January 6, 2011 291.121. General Rules and Definitions. (a) Purpose and scope.

More information

Brushy Creek Municipal Utility District (the District) Brushy Bend Waterline Replacement Project Community Meeting February 6, 2014

Brushy Creek Municipal Utility District (the District) Brushy Bend Waterline Replacement Project Community Meeting February 6, 2014 Brushy Creek Municipal Utility District (the District) Brushy Bend Waterline Replacement Project Community Meeting February 6, 2014 Recap of Question & Answer Session Sorted by topic not necessarily in

More information

CHEROKEE RIDGE ESTATES METROPOLITAN DISTRICT RULES AND REGULATIONS. Adopted December 7, 2011

CHEROKEE RIDGE ESTATES METROPOLITAN DISTRICT RULES AND REGULATIONS. Adopted December 7, 2011 CHEROKEE RIDGE ESTATES METROPOLITAN DISTRICT RULES AND REGULATIONS Adopted December 7, 2011 CHEROKEE RIDGE ESTATES METROPOLITAN DISTRICT RULES AI%D REGULATIONS The Board of Directors of the Cherokee Ridge

More information

3.4 DRAINAGE PLAN. 3.4.1 Characteristics of Existing Drainages. 3.4.2 Master Drainage System. Section 3: Development Plan BUTTERFIELD SPECIFIC PLAN

3.4 DRAINAGE PLAN. 3.4.1 Characteristics of Existing Drainages. 3.4.2 Master Drainage System. Section 3: Development Plan BUTTERFIELD SPECIFIC PLAN 3.4 DRAINAGE PLAN This section describes the existing onsite drainage characteristics and improvements proposed within this Specific Plan. Following this description, drainage plan development standards

More information

City of Modesto WATER-USE HOME SURVEY

City of Modesto WATER-USE HOME SURVEY City of Modesto WATER-USE HOME SURVEY Water is a precious natural resource important to our health, community and the quality of life. Because water is precious, it is essential to conserve and use water

More information

Water Meter Basics leak detection and water consumption calculations

Water Meter Basics leak detection and water consumption calculations Water Meter Basics leak detection and water consumption calculations Calculating Water Use Have you ever received your water bill and thought to yourself, How could I have used that much water in two months?

More information

WSSC is replacing the water mains in your neighborhood. Here s what you need to know.

WSSC is replacing the water mains in your neighborhood. Here s what you need to know. Established in 1918, WSSC today is the 8th largest water and wastewater utility in the nation, with a network of more than 5,500 miles of fresh water pipeline and nearly 5,400 miles of sewer pipeline.

More information

DRAFT Technical Memorandum

DRAFT Technical Memorandum DRAFT Technical Memorandum To: Eric Hecox/CWCB From: Jacob Bornstein/CWCB, Kevin Reidy/CWCB, Nicole Rowan/CDM Date: March 03, 2010 Subject: Calculating Per Capita Water Demand Savings from Density Increases

More information

Water Conservation in Tucson Past, Present and Future. Fernando Molina Public Information /Conservation Officer Tucson Water

Water Conservation in Tucson Past, Present and Future. Fernando Molina Public Information /Conservation Officer Tucson Water Water Conservation in Tucson Past, Present and Future Fernando Molina Public Information /Conservation Officer Tucson Water Blue Ribbon Panel - May 6, 2010 Water Conservation - A Brief History 1912 Tucson

More information

First in Service First in Safety

First in Service First in Safety 7840 Nagle Avenue Morton Grove, Illinois 60053 847-470-5235 Fax - 847-965-9511 Wind Damage; Frequently Asked Questions: What can I do with branches that fall in my yard? Bring them out to the parkway;

More information