Position Description

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1 Position Description Position title Senior practitioner, Young people s services Position code Y EFT/Hours Service area Primarily based at Reports to Tenure Award/certified agreement 0.8 EFT / hours per fortnight Young people s services Abbotsford Program manager, Young people s services 10 Months limited term Sisters of the Good Shepherd Agreement 2007 Community Development Worker Level 3 dependant on years of experience Annual Salary Range $57,428 to $60,429 annual (pro rata for part-time) plus immediate access to attractive salary packaging Good Shepherd Youth & Family Service Good Shepherd Youth & Family Service is a community service organisation that has been helping people battle poverty and disadvantage since Good Shepherd Youth & Family Service provides a range of services to women, young people, families and children across Melbourne and the Mornington Peninsula. We provide services in four areas - women and girls, young people s services, families and financial inclusion. Programs include youth support services, financial counselling, housing, microfinance loans, family violence and wide-ranging family and children s services. We also undertake social policy research and advocacy. We rely on our mission to determine, guide and value our work. We are committed to social justice, building the capacity of local communities, openness to change and innovation. We believe everyone deserves an equal place in the world and a quality of life that makes participation in the world possible. Good Shepherd Youth & Family Service is a member of the network of national and

2 international organisations of the Good Shepherd Sisters. Service Area and program Young people s services are offered in Abbotsford and St Albans and include general support, mentoring programs, and support for young people in schools and youth housing services. Funding is a mixture of government funding through the Department of Human Services (Victoria), Vic Roads, local government and philanthropic partners. Youth Housing includes three workers based at Abbotsford. The program works closely with their LASNs, Access points and transitional housing managers. The programs are both part of the roll out of the Opening Doors program of the Victorian government. The School Focussed Youth Service and the Engage! program are run from St Albans. A joint project, the St Alban s young people s space, is operated in conjunction with the western region Migrant Resource Centre. A case management youth support program, Pre Driver Education, the L2P program and a community development project with the local primary school are all currently offered in Abbotsford. Quality requirements 1. GSYFS Strategic plan GSYFS Policy manual 3. Program manuals 4. DHS standard Position summary The Senior practitioner, Young people s services works across the young people s services team. The senior practitioner will apply program and professional knowledge in the management of more complex cases in an agreed case load and provide supervision, secondary consults and guidance to other staff. The senior practitioner will also provide feedback and guidance on work practices and program procedures and collect and report data. The Senior Practitioner will but provide supervision and support to workers across the two sites (St Albans and Abbotsford) but be based in Abbotsford. The senior practitioner will also provide feedback and guidance on work practices and program procedures, collect and report data and maintain an agreed case load. Page 2

3 Key accountabilities Organisational ethos, values and leadership 1. Work within the Christian ethos, mission and values of the organisation, which has a strong social justice and community development framework. 2. Respect people, their circumstances and decisions and advocate for and with people who access the organisation s programs. Organisational/Service excellence 3. Provide to nominated staff, supervision, support and training that enhances the development of their practice. 4. Meet program administration and reporting requirements that include the collection, analysis and reporting of program data and the writing of case notes and maintenance of case files to a professional standard. 5. Facilitate the allocation and prioritisation of clients. 6. Provide effective assessment and case management to an agreed number of clients. Professionalism 7. Maintain currency of professional skills and knowledge. 8. Manage own role and responsibilities, working both independently and as a contributing team member. Key selection criteria 1. Demonstrated commitment to social justice and community development. 2. Tertiary qualifications in youth work, social work or psychology (eligible for membership to AASW, or appropriate psychological equivalent), education. 3. Demonstrated case management experience with vulnerable young people from diverse backgrounds (e.g. homelessness, mental illness, substance abuse/dependence, CALD and Indigenous backgrounds and/or people with disabilities). 4. Demonstrated experience in supporting and mentoring staff and the capacity to provide regular formal supervision. 5. Demonstrated experience in the provision of intake, assessment, case management and/or case coordination services. 6. Demonstrated understanding of the youth services sector and the policy context. 7. Highly developed written (reports, correspondence, case notes, records entry) and oral (liaison, consultation, negotiation and telephone) communication skills and interpersonal and advocacy skills. Page 3

4 Key performance indicators 1. Nominated staff receive regular supervision and support. 2. Program administration and reporting requirements are accurate and timely, according to service standards and program procedures. 3. Effectively represents the organisation in relevant network meetings and working groups. Relationships Internal Up to 5 supervisees External Sector, professional and other networks Young people s services team All GSYFS staff Additional information This position is based at the St Albans (3 days) and Collingwood (2 days) sites however all employees may be required to work at or across other sites from time to time. Occupational Health and Safety (OH&S) All employees are required to carry out their duties in a manner that does not adversely affect their own health and safety and that of others by reporting all incidents and injuries as well as co-operating with any measures introduced in the workplace to improve OH&S. Pre-existing injury People appointed to this position will be required to disclose any preexisting injuries or disease that might be affected by employment in this position. This will assist the Agency in providing a safe work environment for new staff. Equal opportunity GSYFS is an equal opportunity employer. All staff have a responsibility to be familiar with the GSYFS Harassment, discrimination and workplace bullying prevention and management policy. Cultural competency GSYFS is striving to become a culturally competent organisation. All staff are expected to undergo regular cultural competence training as part of their professional development plans. Salary packaging is available to all ongoing and fixed term staff. Employment is subject to: a current Working with Children Check (card) and a current Police Records Check a current driver license the capacity to work flexible hours. Page 4

5 Relationship to career development and review This position description operates in conjunction with and forms part of the annual review and career development process. An initial review will take place at the end of the induction and probationary period, that is three months following commencement of employment and then annually. Employee name Employee signature Date / / Manager s name Manager s signature Date / / Page 5

6 Duty statement Position title Program area Senior practitioner, Young people s services Young people s services team Staff supervision and support: supervision, secondary consults program meetings Client management and support: case load, case files and case notes information, referral and case management. needs assessment - including accompanying children personal support plans advocacy. Program development and accountability: program procedures and practices quality improvement including auditing and DHS accreditation processes program targets and objectives including obtaining regular client feedback. Reporting: program, client records and other data as required. DHS reporting, monthly other reports as required. Liaison: Access points including local allocation committees, Transitional Housing Managers (THM), Local Area Service Networks (LASN) local youth and homeless network meetings and agencies DHS local government Organisational requirements Site meetings Service area meetings Agency days Good Shepherd day Other: other duties as directed Page 6

7 Information for applicants For more information about the position please contact: Jo Read Please address the key selection criteria if you wish your application to be considered. Background reading for your application and interview includes the Good Shepherd Youth & Family Service strategic plan and the relevant program information identified on our home page. The closing date for applications is Friday, 17 May 2013 We prefer applications by . Please forward your application to: Or alternatively to: Manager Organisational Development PO Box 2367 Fitzroy 3065 Interviews will be held on the week of 24 May 2013 Page 7

8 Information on the application process Applications We need specific information to help us consider your application with care and respect. Please send us: 1. a covering letter which explains your interest in the job and working with us 2. key selection criteria Key selection criteria are listed in the position description. Under each criteria please identify your relevant skills, knowledge and experience. Use practical examples of how you have used these and how they could be used in this job. 3. a resume which includes: personal contact details including your daytime contact number qualifications, other education and training work history showing dates, employers, job titles, responsibilities community involvements and interests, if any contact details of three referees including at least one recent and direct supervisor and one other professional referee. Send your application preferably by to by the closing date, ensuring all your documents clearly identify your name and the position for which you are applying. Interviews If you are selected for interview, you will be notified by telephone. When you come for interview you must bring: proof of identity (three items which between them give your name, current address and photo identification) evidence of your qualifications a current working with children check and a national or international police records check, or be prepared to obtain them proof of residency, if not an Australian citizen. At the interview you will be asked to confirm your referees and give permission to contact them. Appointments Appointments are made after interview and after consideration of candidate s qualifications, experience and standard of work against the key selection criteria. Successful candidates are notified in a phone call. This is later followed up with a letter of offer. All appointments are subject to a satisfactory working with children check and police records check. Page 8

9 Good Shepherd Youth and Family Service conditions and benefits Good Shepherd Youth and Family Service is a family friendly workplace offering generous conditions and flexible working arrangements. The organisation s collective agreement was negotiated with all staff and the Australian Services Union. The agreement offers many benefits. These benefits include: up to $16,000 pa salary packaging a tax effective benefit meals and entertainment packaging up to $5200 pa - a tax effective benefit paid parental leave long service leave due after ten years, with access after seven additional paid leave days at Christmas-New year and at Easter 48/52 purchased leave scheme cultural and volunteer leave sick leave pooling. The organisation also offers internal career pathways, study leave, professional development and training and a commitment to staff safety. Salary packaging Salary packaging allows you to increase the tax free component of your salary. If you take advantage of salary packaging, your take home pay is increased. Salary packaging is available to all ongoing and limited term staff. In addition to salary sacrifice to superannuation, Good Shepherd offers additional salary packaging for up to 30% of your salary, capped at a maximum of $16,000. Other salary packaging options may also be available. For example only Case one Case two Annual salary $50,000 $50,000 Salary sacrifice superannuation p.a. nil nil Additional salary packaging nil $15,000 Taxable income $50,000 $35,000 Tax paid* rates $ 8,550 $ 5,250 Take home pay $ 41,450 $ 44,750 This is indicative only, as individual circumstances may make salary packaging less attractive, e.g. for some with higher education repayments (HECS or HELP) or in receipt of government payments. You should seek financial advice before entering salary packaging. Page 9

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