DEMYSTIFYING TECHNOLOGY: MAKING BETTER TECHNOLOGY DECISIONS

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1 DEMYSTIFYING TECHNOLOGY: MAKING BETTER TECHNOLOGY DECISIONS

2 WHY TECHNICAL PEOPLE CAN'T SPEAK PLAIN ENGLISH? We are engineers at heart, you want the time and we are trying to build you a watch! IT is a male dominated field, so we are just not good communicators to begin with. The technology really does excite us sad but true!

3 THEN, HOW DO YOU GET TECHNICAL PEOPLE TO SPEAK ENGLISH? Don t be afraid to ask as many questions as you need to get the answer. Run from your IT if they are not willing to explain it. Ask for a diagram, it will force us to draw it in an understandable manor, I have many clients that tell me pretty pictures do actually help! Don t hesitate to keep asking the same questions until you get the answers that are in English!

4 AH, NOW THAT WE ARE SPEAKING THE SAME LANGUAGE.. What are the two biggest technology tools available to the small business? The Cloud Virtualization Don t go running for the hills yet I will convert these from Geek to English

5 THE CLOUD YOU RE PROBABLY ALREADY IN IT! First: the name. In the technical world, any drawings used to represent the internet were always in the shape of a cloud so therefore The Cloud became a phrase for anything that resides on the internet. Next: what really is the cloud simple, it s a blanket phrase to describe either your data or your applications running on systems outside of your physical location.

6 SIMPLE EXAMPLES OF THE CLOUD 1. Gmail account or any web-based 2. Picasa Google's Picture and storage program 3. icloud Apple s web storage for music/files 4. Carbonite/Mozy/Crashplan Online backup

7 WHAT IS THE ADVANTAGE TO THE SMALL BUSINESS? The single biggest advantage is the small business can use the same best of breed tools/products, without the large capital outlay that is normally associated with those tools/products. The ability to scale up or down, in near real time, without having to change hardware/software at your location. Built in disaster recovery /high availability.

8 THINGS TO CONSIDER WHEN LOOKING AT THE CLOUD? How long has the company been in business how do their financials look? What is their service level agreement (SLA)? What is their track record have you talked to some of their other clients? What is my risk tolerance? What are the costs of cloud versus on-premise (in my own office) What am I trying to accomplish, and does the cloud tick the right boxes?

9 VIRTUALIZATION! If it s hard for me to explain, it must be even harder for you to understand! In 20 years of working as an IT professional, I find this one of the hardest to convert from geek to English. To give you an example of how difficult this can be, here is what Google returned several times when I searched easy explanation of virtualization : Virtualization is the creation of a virtual (rather than actual) version of something, such as an operating system, a server, a storage device or network resource.

10 AND, HOW WOULD I EXPLAIN VIRTUALIZATION? It creates a platform to allow even small companies the power to use enterprise-level tools, such as high availability and disaster recovery, on a much smaller budget than had previously been required.

11 AND, HOW WOULD I EXPLAIN VIRTUALIZATION? - CONTINUED Maybe the best way to explain virtualization is to list the pro s/advantages this can give the small business: Lower Costs both capital and operating while still getting the enterprise experience Great flexibility Creates a safe testing environment Allows for easier migrations we have all been through a bad one! Simplifies backup and recovery of data Us geeks really like working with it!

12 HOW CAN THESE TECHNOLOGIES BEST SERVE YOU? The cloud A small business can now have access to the same best of breed tools and applications that were only available before to large organizations with large capital budgets. The cloud also allows your business to scale very easily and efficiently, and only pay for what you use. The old way of having to build with growth in mind (which is a black art sometimes) is now gone Virtualization a good way for your company to save capital and operating dollars and add enterprise level tools/features for uptime and recoverability. Sounds a lot like the cloud, only this would relate to on premise solutions.

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