Find your insurance company: Toll-free numbers for policyholders

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1 Find your insurance company: Toll-free numbers for policyholders PCI wants to help ensure that citizens are prepared in case of a severe storm. Property insurance policyholders who have questions about their coverage are encouraged to call their insurance agent or company directly. Additionally, each insurance company has set up a special toll-free number to discuss their policyholders questions in these times of need. Please keep in mind that during the time of a storm, individuals might experience a high call volume. Flood insurance is administered as a separate policy under the National Flood Insurance Program (NFIP), which is the primary source for flood insurance in the United States. Flood insurance policyholders can call the NFIP toll-free at and information can be found on the internet at Here is a list of claim contact numbers; please note that this is being updated on a daily basis: A AAA Insurance (Auto Club Family Insurance Company) ext Acadia Insurance Company , ext ACE USA Clients receive individual 800 numbers or call (ACE USA/INAMAR Marine claims); (Disaster Mortgage Protection claims) Acuity Alabama Department of Insurance Alabama Municiple Insurance Corporation AMIC Alfa Insurance Group All America Insurance Company Allmerica Allstate STORM ( ) Allstate Floridian Insurance Company STORM ( ) American Health Insurance Plans (AHIP) American Alternative Insurance Corporation American Bankers Insurance Company American Federation Insurance Company American General Property Insurance Company of Florida American Integrity Insurance Group American International Group, Inc. (AIG) 877-AIG-0304 American Modern Insurance Group, Inc American National Property & Casualty Company & Affiliates American Reliable Insurance Company American Security Insurance Company American Skyline Insurance Company American States Insurance Company American Strategic Insurance 866-ASI-LOSS ( ) American Superior Insurance American Traditions Insurance Company Ameriprise Insurance Company (Ameriprise Auto & Home Insurance) Ameritrust Insurance Corporation AMICA Mutual Insurance Company Arch Insurance Argus Fire & Casualty Armed Forces Insurance Exchange Atlantic Mutual Insurance Company Atlantic Preferred Insurance Company Auto Club Family Insurance Company (ACFIC) ext. 5000

2 Auto Owners Insurance Group (Palm City) Auto Owners Insurance Group (Ft. Meyers) Avemco Insurance Company AXA Re Property and Casualty B Bankers Insurance Company Bankers Security Insurance Company Bituminous Bristol West Insurance Group 800-BRISTOL ( ) Burlington Insurance Group C California Casualty Capital Preferred or Catawba Insurance Catlin US Central Mutual Insurance Company Century Surety Insurance Company CHUBB Insurance Group (800-CLAIMS-0) Church Mutual Insurance Citizens Property Insurance Corp ( CPIC) Cincinnati Insurance Company (call your local agent first and then ) Clarendon National Insurance Company Clarendon Select Insurance Company CMI Lloyds Insurance Company CNA (First Notice Systems) 877-CNA-ASAP ( ); (non-toll-free, for those experiencing difficulties accessing the FNS number) Coast National General Agency 800-BRISTOL ( ) Colony Insurance Company ext Companion Property & Casualty Continental Western Insurance Company , ext Cotton States Mutual Group Countrywide Insurance Group Crusader Insurance Company CUNA Mutual Cypress D Dairyland Insurance Company (see Sentry Insurance) Drive Insurance from Progressive E EMC Insurance Companies Encompass Insurance Company Erie Insurance Group F Farm Family Casualty Insurance Company Farmers FCCI (first report of injury) Federal Mutual Federated National Insurance Company FEMA Fidelity & Casualty Insurance Company Fidelity National Insurance Company Fidelity National Property and Casualty Insurance Company Fireman s Fund (888-FIREHAT) First Financial Insurance Company First Floridian (800-CLAIM33) (personal); (business) First Home Insurance Company First Premium Insurance Group (Lloyd s Mobile Home) First Protective Insurance Company First Trenton Florida Department of Insurance Florida Family Insurance Company or Florida Farm Bureau Insurance Companies Florida Select Florida Preferred Property Insurance Company FM Global (877-NEWLOSS) Foremost Insurance Company Forest Insurance Facilities, Inc G GE Employers Re GEICO General Star Indemnity Company General Star National Insurance Company Georgia Casualty & Surety (claim reporting); (claim dept.) Georgia Farm Bureau Germania Insurance GMAC Insurance (Auto Claims)

3 Granada Insurance Company Granite Mutual Insurance Company Graphic Arts Mutual Insurance Company Great American Guardian Life Insurance Company of America ; ( ) Guide One Guilford Specialty Group Gulfstream Property and Casualty Insurance Company H Hanover American Insurance Company ; or I ICAT IDS Life Insurance Company (Ameriprise Financial) IDS Life Insurance Company of New York (Ameriprise Financial) IDS Property Casualty Insurance Company (Ameriprise Auto & Home Insurance) Imperial Fire & Casualty Insurance Company Industrial Risk Insurers (Business claims) Infinity Insurance Companies Interstate Fire & Casualty , ext. 770 J K Jewelers Mutual Insurance Company Kemper Auto and Home L Liberty Mutual 800-2CLAIMS or (personal lines); (commercial property) Liberty Mutual Fire Insurance Company Lloyd's America Helpline ; ( ) Louisiana Citizens Property Insurance Corporation Louisiana Department of Insurance (toll-free inside Louisiana only); Louisiana Farm Bureau M Main Street America Group Mapfre Insurance Company of Florida MAPFRE Markel American Insurance Company Massachusetts Bay Insurance Company ; or Mercury Insurance Group MetLife Auto & Home Middlesex Insurance Company (see Sentry Insurance) Mississippi Farm Bureau Mississippi Residential Property Insurance Association Mississippi Windstorm Underwriting Association Motors Insurance Corporation (Commercial Lines) N National Automotive Insurance National Casualty Company National Flood Insurance Program (NFIP) National Insurance Company National Security Underwriters (Alexandria); (South Bunkie) Nationwide NJM Insurance Group North Pointe Casualty Insurance Company North Pointe Insurance Company North Pointe Insurance Group Northern Capital Insurance Northern Neck Insurance Company Northern Security Insurance Company O Ohio Casualty and West American Insurance Company Old Dominion Insurance Company or Olympus Insurance Company Omaha Property & Casulaty (Flood only) Omega Insurance Company OneBeacon P Q Patriot General Insurance Company (see Sentry Insurance) Pharmacists Mutual Insurance Company Poe Financial Group Princeton Excess and Surplus Lines Insurance Company

4 Progressive 800-PROGRESSIVE ( ); or Providence Mutual Fire Insurance Company QualSure Insurance Corp R Regency (Tower Hill) Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) Republic Franklin Insurance Company Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) Republic Underwriters (Commercial) Response Insurance Companies CT BCO Response Insurance Companies WA BCO RLI Insurance Company Rockhill Insurance Company Royal & SunAlliance ROYAL ( ) S Safeco ; or Safeway Insurance Company Savers Property & Casualty Insurance Co Scottsdale Insurance Company Security National Insurance Company 800-BRISTOL ( ) Selective Sentry Insurance a Mutual Company (Transportation claims) ; (Life claims) ; (Other claims) Sentry Life Insurance Company (see Sentry Insurance) Sentry Select Insurance Company (see Sentry Insurance) Service Insurance Company Shelter Insurance Group 800-SHELTER ( ) Sompo Japan Jeff Kaufman , Ext. 330 Southern Family Insurance Company Southern Fidelity Southern Insurance Company (Commercial) Southern Underwriters (Commercial) Southwest Business Corp. (Lloyd s Excess Flood) ext St. Johns Insurance Company Star Insurance Company St. Paul Insurance Companies 800-CLAIM 33 ( ) - Auto and Home Claims; 800-STPAUL ( ) - Business Claims St. Paul Travelers 800-CLAIM33 ( ) - Auto and Home Claims; Business Claims; Flood Claims; Boat/Yacht Claims State Farm Insurance 800-SF-CLAIM ( ) Sunshine State Insurance Company T TAPCO Texas Farm Bureau Texas Select Lloyds Insurance Company The Timbermen Fund (Louisiana Safety Association of Timbermen-SIF) Tower Hill Insurance Companies or Travelers (800-CLAIM 33) - Personal Claims; Business Claims; Flood Claims Travelers Boat & Yacht Travelers WC (first report of injury) U Unemployment Insurance USA-DOL ( ) Union Insurance Company , ext United Farm Family Insurance Company United Fire Insurance Company United Property and Casualty Company Universal Insurance Company USAA USF&G ; (homeowners claims); (customer service) USLI Utica Mutual Insurance Company Utica Mutual Insurance Company of Texas Utica National Insurance Group V Z Valley Forge Life Insurance (Subsidiary of CNA) Vanguard Fire & Casualty Company Vermont Mutual Insurance Company Williamsburg National Insurance Company XL Insurance Zenith (first report of injury) Zurich Insurance Company Property Casualty Insurers Association of America 2600 South River Road, Des Plaines, Illinois Telephone Facsimile Property Casualty Insurers Association of America POD

5 Williamsburg National Insurance Company XL Insurance Zenith (first report of injury) Zurich Insurance Company Information provided courtesy of the Property Casualty Insurers Association of America (PCI). PCI is composed of more than 1,000 member companies, representing the broadest cross-section of insurers of any national trade association. PCI members write over $194 billion in annual premium, 40.1 percent of the nation s property casualty insurance. Member companies write 51.3 percent of the U.S. automobile insurance market, 39 percent of the homeowners market, 32.1 percent of the commercial property and liability market, and 38.7 percent of the private workers compensation market. Property Casualty Insurers Association of America 2600 South River Road, Des Plaines, Illinois Telephone Facsimile Property Casualty Insurers Association of America PDF

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