Cyber-Security Assessment, Remediation, and Identity Protection, Monitoring, and Restoration Services

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1 4937 Fargo Street North Charleston SC Phone Fax w w w. c o d e l y n x. c o m Request for Information: Cyber-Security Assessment, Remediation, and Identity Protection, Monitoring, and Restoration Services Department of Management Services, Division of State Purchasing Department, State of Florida Submitted on 03 September 2015 This proposal includes data that shall not be disclosed outside this intended recipient and shall not be duplicated, used, or disclosed in whole or in part for any purpose other than to evaluate this response.

2 Table of Contents Introduction... 2 CodeLynx Executive Summary... 2 Credentials... 2 Proposed Solution... 2 Benefits to the State of Florida... 3 Benefits to the Agencies and Departments... 3 Background... 4 Past Performance... 4 Contact Information... 5 Key Contact within CodeLynx... 5 Business Information... 5 Response to Section IV... 5 Pre-Incident Services... 6 Incident Response Agreements... 6 a) Assessments... 6 b) Preparation... 7 c) Developing Cyber-Security Incident Response Plans... 8 d) Training... 8 Post-Incident Services... 8 a) Breach Services Toll-free Hotline... 9 b) Investigation/Clean-up... 9 c) Incident response... 9 d) Mitigation Plans... 9 e) Identity Monitoring, Protection, and Restoration Notes Page 1 of 10

3 Introduction CodeLynx Executive Summary CodeLynx, LLC is not only qualified to provide assessment and remediation services in the event of a cyber-security incident, we also have a commercially available software application designed specifically to track and monitor activities required to prevent such incidents, Zeva ( CodeLynx, a Woman-Owned Small Business (WOSB) headquartered in North Charleston, South Carolina, has been protecting our customers and the general public as a full service security solutions provider, since Specializing in the design, installation, maintenance and assessment of complex risk monitoring and mitigation systems, CodeLynx excels in supporting and improving security solutions that protect customer assets, customer infrastructure, and the public at large. CodeLynx is a qualified GSA vendor under GSA IT Schedule 70 Contract GS-35F-0012V under NAICS Codes , , , , , and We have distinguished our company from others by installing and maintaining complex security systems and developing affiliated software products for the global security community for more than a decade. Our customers include the Department of Defense, secure government facilities, law enforcement agencies, industrial complexes, universities, hospitals, and commercial organizations. In addition, CodeLynx also provides cyber security certification and accreditation services for our clients network operating environments. Credentials Our cyber security professionals are recognized specialists as evidenced by their combination of advanced formal education, specific technical training and years of practical experience. A sampling of our staff credentials includes: Certified Information Systems Security Professional (CISSP) Certified Secure Software Lifecycle Professional (CSSLP) SANS Aud507: Auditing & Monitoring Networks, Perimeters, and Systems CompTIA Security+ CompTIA Network+ SOA Certified Security Specialist Information Assurance Technical (IAT) Level I, II, or III under the Navy s Cybersecurity (CS) workforce program Proposed Solution In fulfilling the services listed within the RFI, CodeLynx proposes Zeva, our internally developed webbased commercial off-the-shelf software tool. The Zeva assessment solution will provide the State of Florida with assurance that the assessments are taking place at the agency and department levels by providing visibility into the status, progress, completion and results of the security assessments and evaluations. The tool will also allow the state to establish the set of benchmarks and standards to be used across all agencies to ensure that state policy objectives are being met. We are confident the Page 2 of 10

4 intuitive features constructed with the goal of proactively managing compliance, will become a critical management utility throughout the state. High-level features of Zeva include: Benefits to the State of Florida Establishing and distributing benchmarks across all agencies and departments Data visualization of vulnerabilities and action items One system of record for all assessments, reporting, support materials, and remediation efforts Visibility across the organization allowing for collaboration among departments, personnel and resource management, and program evaluation. The ability to analyze results across all agencies to determine area of need that need addressing at the state level Customizable real-time reporting A system of record that the state is taking a proactive and comprehensive approach Benefits to the Agencies and Departments Due to our unique position within the industry, we developed an industry-leading application, Zeva, designed to provide assessment visibility, incident response preparation, and incident response tracking. Zeva also provides management staff the key information and insight into performance via: The ability to attach supporting documentation such as agency level policies Assessment scoring The capture of comments such as findings, recommendations, and mitigation plans Remediation tracking Self-Assessments prior to actual audits Current disposition of an incident response Post-incident response evaluation Page 3 of 10

5 Background Past Performance CodeLynx s single focus is security. We provide securely developed custom software, as well as commercial software. We provide Enterprise Security Systems, a partial list of which includes Security Operations Centers (SOC s) video walls and displays, cameras, access control, and secure video storage. We also provide cyber security solutions, including assessments and audits, audit preparation, and incident response preparation. We have applied our vast physical security assessment expertise along with our in-depth understanding of organizational hierarchies to several client engagements pertinent to this RFI. We developed an Assessment Accreditation Tool (AAT) for the US Marine Corps (USMC) Law Enforcement community several years ago that has enabled them to consistently monitor and enhance the standards applied within 18 command organizations around the world. This application was so successful, they recommended it to the Army who adopted it two years ago with similar positive results. This tool enables organizations to conduct self-assessments throughout the year and in preparation for a formal outside inspection. The results from each installation are viewable by that installation as well as headquarters organizational personnel and are accumulated for trend performance over time. This enables enhanced decision making and resource allocations in the areas identified as the most vulnerable. This application was then adopted by the USMC Mission Assurance program to support their unique needs for conducting assessments across a broad spectrum of program areas including anti-terrorism, cyber-security and critical infrastructure protection. CodeLynx possesses not only the engineering expertise to develop user-facing features, our staff also has years of experience as subject matter experts to facilitate the discussions required for successfully designing the workflow and visibility required across multiple organizational stakeholders. At CodeLynx, Information Assurance is a key core competency, as demonstrated by the extensive experience our team possesses and a successful track record of receiving favorable Authorities to Operate (ATOs) for several production systems deployed in the Department of Defense s Nonsecure Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet) environments. Our experience includes responsibility for system accreditation efforts via the Department of Defense (DoD) Information Assurance Certification and Accreditation Process (DIACAP) on multiple projects, which involved generating numerous system architecture, design, procedural, and security documents and ensuring their compliance with DoD standards. We possess extensive experience ensuring server and system compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) on multiple projects and in various environments. The STIG implementation process consisted of hardening the security posture of web servers, operating systems, and database management systems to comply with established cyber security guidelines, as well as testing and documenting the configurations to ensure functional integrity. Tools used in this process included DISA Gold Disk, Retina Network Security Scanner, and Tenable Nessus for vulnerability scanning. Page 4 of 10

6 Our staff oversaw the accreditation of the network environment of a complex enterprise ESS Project under the National Institute of Standards and Technology United States Government Configuration Baseline (NIST USGCB) guidelines. This deployment included multiple physical sites, hundreds of cameras and access control points, as well as Intrusion Detection Systems (IDS) and secure network appliances. In addition we have supported our customers through numerous audits of their network operating environments conducted by both internal and external governing bodies. CodeLynx personnel possess many different industry certifications, including CISSP, CSSLP, Security+, Network+, various SOA certifications, including SOACP, and GIAC SANS audit training. In addition to our broad and deep certified personnel bench, we have extensive industry experience. This experience includes obtaining multiple DoD Authorities to Operate (ATO s) and Authorities to Connect (ATC s). We also are responsible for a major Washington, D.C. museum s security department passing an annual NIST USGCB audit. We have prepared incident response plans, and must maintain a network where incident response is a critical component. We are familiar with a wide array of industry best-practices and standards, and thus are able to provide guidance on best approaches to cyber security. As a secure software development firm, enterprise security solutions hardware provider, and cyber security solutions provider, we also can provide a unique single point of contact to almost any cyber security need. If a secure custom software application needs to be developed, or hardware updated, we can provide it. We can also link the two together, allowing existing hardware to talk to existing software. Additionally, we can provide audit and assessment capabilities, and incident response and preparedness. Contact Information Key Contact Judith Godwin CodeLynx, LLC Director, Software Engineering x329 Business Information CodeLynx, LLC 4937 Fargo St., North Charleston, SC Phone: Fax: Response to Section IV Page 5 of 10

7 Pre-Incident Services Incident Response Agreements Terms and conditions in place ahead of time to allow for quicker response in the event of a cyber-security incident. RESPONSE: The Zeva system allows for the creation of assessment templates, which would outline all of the criteria, infrastructure and systems that would need to be evaluated in the event of a cybersecurity incident. These templates can then be replicated throughout the organization for individual location threat assessments, quick incident response, ongoing vulnerability reviews, and change management gap analysis. Criticality of the assessment points and action items can be designated in the system with the use of comment classifications and tag data groupings which allow for tailored reporting based on your audience. a) Assessments Evaluate a State Agency s current state of information security and cyber-security incident response capability. RESPONSE: With Zeva, you can create custom evaluations that meet the needs of your organization. To help accomplish this, the system allows users to import industry and regulatory body-specific standards, replicate company approved processes, and survey vulnerability based on our Cyber Security Specialists expertise level, with the goal of ensuring that incident response capabilities are tailored to your organization s needs as well as the requirements imposed on you by the market and government. Customization of your risk settings, information groupings, assessment types, organizations, score types, and languages provide the adaptability needed to assess all aspects of your organization. Documentation, such as policies or photographic evidence can easily be attached from a computer, phone, or tablet to support audit finding. Additionally, Zeva s robust security model ensures that users access to data, evaluations, reporting, and support materials is appropriate. In addition to providing a robust cyber-security evaluation tool in Zeva, CodeLynx also provides the resources and expertise required to perform a comprehensive cyber-security capability evaluation. CodeLynx staff have a successful track record of performing the extensive system-level evaluation, documentation, and auditing tasks required by the Department of Defense (DoD) to obtain Authorities to Operate (ATO s) and Authorities to Connect (ATC s) for multiple production systems deployed in Nonsecure Internet Protocol Router Network (NIPRNet) as well as Secret Internet Protocol Router Network (SIPRNet) environments. Our experience includes responsibility for system accreditation efforts via the DoD Information Assurance Certification and Accreditation Process (DIACAP) on multiple projects, which involved evaluating the security posture of numerous hardware and software components present in large, globally-scalable enterprise systems and generating and ensuring DoD compliance of all artifacts required for successful accreditation. This included system architecture, design, procedural, and security documents. We possess extensive experience ensuring server and system compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) on multiple projects and in various environments. The STIG implementation process Page 6 of 10

8 consisted of hardening the security posture of web servers, operating systems, and database management systems to comply with established cyber security guidelines, as well as testing and documenting the configurations to ensure functional integrity. Tools used in this process included DISA Gold Disk, Retina Network Security Scanner, and Tenable Nessus for vulnerability scanning as well as HP Fortify and SonarQube for source code analysis. CodeLynx has personnel trained to do cyber security auditing, including the GIAC SANS Audit training. CodeLynx has participated successfully in the GIAC SANS AuditWarz audit simulation contest. Additionally, CodeLynx has many cyber-security certifications, including but not limited to, CISSP, CSSLP, and Security+. CodeLynx maintains the United States Holocaust Memorial Museum: Department of Protection Services (USHMM DPS) security network and devices. Since 2010, CodeLynx has been tasked with ensuring that DPS will pass an annual NIST United States Government Configuration Baseline (USGCB) cyber security audit of the network and attached devices. CodeLynx participates in every step of the audit, including pre-audit self-assessment and remediation, meeting with the auditors and going through the audit interviews, and performing any necessary post-audit remediation efforts. All parts of the audit process are documented and reviewed for lessons learned and improving the next audit cycle. CodeLynx provides the Zeva software tool, which aids in tracking compliance over time with standards, auditing compliance, and showing trends over time. Zeva allows for easy visibility into, and running of, audits and compliance, including: The design of security solution systems The maintenance of inventory data The assessment of equipment The remediation of vulnerabilities identified The generation of product work orders b) Preparation Provide guidance on requirements and best practices. RESPONSE: With the assessment criteria established by our Cyber-Security expert, the Zeva system can used to identify trends in your current compliance efforts including best practices or program gaps. Best practices can be enveloped into a continuous monitoring and process improvement campaign within Zeva, for implementation across your organization. As part of our duties, CodeLynx is familiar with DISA STIGs, NIST standards, Council on Cyber Security Critical Security Controls, SANS Top 20, PCI DSS, and OWASP standards. Additionally, CodeLynx has GIAC SANS training on developing proper cyber security controls, and auditing to evaluate compliance. As part of maintaining certifications, CodeLynx personnel stay up to date with the latest in industry best practices and requirements. In addition to being familiar with the above standards, we are able to recommend products and tools that best meet the requirements of the above-mentioned standards, while maintaining vendor neutrality. Our Zeva product assists in tracking compliance with all standards, and is useful to track how the different tools are performing in meeting their stated goals and Page 7 of 10

9 requirements. It can also be used to evaluate several different vendors tools to determine which one provides the best fit for the State of Florida. As part of maintaining the USHMM DPS network, we must provide guidance on requirements and best practices for securing their network against intruders, securing their data against tampering, and providing 24x7 real-time access to all incident information. We also must prepare their personnel, their network, and their attached devices for the annual NIST USGCB audit, to ensure a favorable outcome. c) Developing Cyber-Security Incident Response Plans Develop or assist in development of written State Agency plans for incident response in the event of a cyber-security incident. RESPONSE: Incident response plans should encompass risk scenarios as well as the probability of occurrence and impact. Using information grouping tags and custom scoring models within Zeva, a user is able to create self-assessments and incident audit templates that outline all criteria to be covered based on priority to your organization. That template and its prioritization are then pushed out organization wide as the incident response plan. As part of the CISSP and Security+ certification requirements, personnel must demonstrate an understanding of incident response best practices and disaster recovery planning. Disasters may include data corruption or deletion, both accidental and intentional. Additionally, GIAC SANS provides members with concrete tools and appropriate responses to cyber security events. This training includes development of incident response plans. As part of the ATO certification process, incident response plans had to be developed and approved by the DoD Information Assurance Managers, project owners, and cyber security controllers. CodeLynx was able to provide the required plans and associated documentation, and meet all necessary control objectives. The end result was a securing of the needed Authority to Operate and Authority to Connect. Zeva can be used to come up with highly robust checklists ahead of any incident, allowing for rapid response and thorough review of all incidents, including all required documentation. During the incident, management will have full visibility into all activities occurring, where they are at on any given activity, and the results obtained. After the immediate response to the incident has passed, all data can be reviewed, lessons learned can be developed, and appropriate next steps can be discerned. Additionally, tools purchased can be objectively evaluated to determine if they met their stated goals and requirements. d) Training Provide training for State Agency staff from basic user awareness to technical education. RESPONSE: These services are not within our core capabilities. Post-Incident Services Page 8 of 10

10 a) Breach Services Toll-free Hotline Provide a scalable, resilient call center for incident response information to State Agencies. RESPONSE: These services are not within our core capabilities. b) Investigation/Clean-up Conduct rapid evaluation of incidents, lead investigations and provide remediation services to restore State Agency operations to pre-incident levels. RESPONSE: When a standards template is created in the system, it can be accessed by all relevant users (based on permission settings). Incident investigation is available 24/7 should any incident arise and can be accessed while on line or completed in offline/airplane mode if internet connectivity is not available. Investigations can be created in a manner of seconds and remediation follow-up can be scheduled with a click of a button. All supervisory staff and evaluators with access to the cyber security evaluation also have the ability to see the progress of that incident investigation and any open issues. c) Incident response Provide guidance or technical staff to assist State Agencies in response to an incident. RESPONSE: The Zeva system provides visibility into all investigations in real-time. As such, the response to incidents and open action items can be proliferated as the incident is occur or as a result of the investigation. The search tool within Zeva allows investigator to identify like incidents to ensure responses are consistent with plans and with prior actions. Systems access restrictions ensure the security of the information being reviewed as well as incident support documentation, while also providing valid users with access to track the response and mitigation programs. Commentary of each investigation can be pushed to view only users within Zeva, or ed to persons responsible for addressing identified issues. d) Mitigation Plans Assist State Agency staff in mitigation plan development based on investigation and incident response. Assist State Agency staff with incident mitigation activities. RESPONSE: Mitigation Plans can be established and continuously updated based on cyber-security threat assessments and incident response results within our system. Zeva can either create a new evaluation or a remediation-based evaluation dictated by the custom triggers designated by the client. Once a trigger criterion has been established, a user can designate a follow-up action or time interval response for an individual criterion, a tag group or section of the survey, or the entire evaluation. Follow-up actions, assessor commentary, and attached policies and procedures then act as the mitigation plan for subsequent assessments. Results of the secondary evaluations are then paired with the original for period-over-period tracking in the dashboards and reports. These results may also be viewed independently of the initial assessment as well. Page 9 of 10

11 e) Identity Monitoring, Protection, and Restoration Provide identity monitoring, protection, and restoration services to any individuals potentially affected by a cyber-security incident. RESPONSE: These services are not within our core capabilities. Notes: At this time, we do not have a Service Catalog to provide. Page 10 of 10

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