Communicating in the Cloud with Lync Online

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1 Phoenix Cloud Intelligence 2012 Communicating in the Cloud with Lync Online Mike Pfeiffer Technical Director Interface Technical Training

2 What is Office 365? Bringing together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes Office 365

3 Lync Roadmap OCS 2007 R2 Communicator Audio Conferencing Desktop Sharing Soft Phone Live Meeting Audio conferencing Desktop & Application Sharing PowerPoint Presentations Whiteboard Polling, Q&A, etc. Lync 2010 Server Lync 2010 Richer Audio Conferencing Desktop & Application Sharing PowerPoint Presentations Whiteboard Polling Soft Phone Federation PIC Lync Online / Office 365 Lync 2010 Federated Sign in Audio Conferencing Partners for PSTN Audio Not a soft phone Federation w/ external partners and Windows Live Regular updates and improvements

4 IM & Presence o Rich Presence o Instant Messaging o Lync to Lync calls o Click to Lync right from Office o Lync with external orgs and Windows Live o Presence updates based on Exchange calendar o Lync IM on smart phones

5 Online Meetings o Ad hoc and scheduled virtual meetings (up to 250 attendees) o Audio/video/web conferencing o Easy scheduling via Outlook o Native and web clients for external attendees o Interop with 3rd party dial in audio conferencing services

6 Lync 2010 Client o Unified Client o Windows & Mac o Features: Lync to Lync Audio and Video Calls Presence File Transfer

7 Lync Web App o IM Conferencing o Sharing: Desktop Presentations Whiteboard Polls o IM Web Access available via OWA

8 Lync Attendee o Full fidelity: PC audio / video Data sharing o External / annonymous users: Lync Online subscription not required

9 Lync Mobile o Instant Messaging o Presence & Contacts o Available for: Windows Phone iphone / ipad Android Nokia (Symbian) o Notifications: Microsoft Push Notification Apple Push Notification

10 Demo

11 Dial in Audio Conferencing Services o Not provided natively in Lync Online o Separate purchase through certified audio conferencing partner (ACP) o Office 365 Marketplace:

12 Lync Federation o Not related to Identity or Exchange federation! o Contact Lync Online users in other organizations o Communication with Windows Live Messenger contacts

13 What about Voice? o Lync Server Enterprise Voice: On premises or private cloud Works with Exchange Online in Office 365 o Lync Online: Peer to peer audio / audio conferencing o Voice (Lync to PSTN) Summer 2012: Jajah (Telefonica)

14 Service Administration o Tenant level settings Lync federation settings Lync federation with Windows Live o User level settings Audio/video File Transfer Dial in audio conferencing settings

15 DNS for Lync o Required for client server discovery o Required for federation o SRV o CNAME

16 Integration o Tight integration with Office o Lync Online with Exchange Server Presence updates based on calendar and out of office o Lync Online and SharePoint Server Presence and click to communicate in SharePoint sites Requires the Lync 2010 client

17 Coexistence o No coexistence using a single domain o No Hybrid o No feature split cross premises o Office 365 Unified Messaging: Lync Server 2010 on premises Exchange Online 2010

18 Subscription Plans Feature Lync Online (Plan 1) Instant messaging (IM) and presence Yes Yes Lync Online (Plan 2) Lync to Lync audio/video calling (1 to 1) Yes Yes Lync federation (IM/presence/audio/video) Yes Yes Click to communicate in Office Yes Yes Authenticated attendee in Lync meetings* Yes Yes Online Meetings No Yes (up to 250 attendees) Initiate ad hoc and scheduled online meetings No Yes Initiate multiparty (3 or more users) Lync audio/video sessions No Yes Initiate interactive data sharing (screen/application/whiteboard) No Yes Interop with third party dial in audio conferencing services No Yes Rights to Lync Server CALs Lync Standard CAL Lync Enterprise CAL Price ($/user/month) $2/user/month $6.5/user/month

19 Next Steps o Sign up for Office 365 o License Users o Configure DNS o Deploy Lync o Run Office 365 Desktop Setup o Make sure firewall ports allow Lync communication

20 Helpful Guides o Lync Online for Enterprises Service Description o Office 365 Deployment Guide for Enterprises

21 Questions?

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