Service Desk R11.2 Upgrade Procedure - How to export data from USD into MS Excel

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Service Desk R11.2 Upgrade Procedure - How to export data from USD into MS Excel"

Transcription

1 Service Desk R11.2 Upgrade Procedure - How to export data from USD into MS Excel Purpose of document The purpose of this document is to assist users in defining a text printer on their machines in order to allow them to extract reports from the Service Desk and export them into Microsoft Excel or any other program of their choice. Why would I want to export report from the Service Desk? The Service Desk system allows users to extract data from the Service Desk based on specific search criteria. The reports can be viewed in either Detail or Summary. Exporting the reports will give users the opportunity to manipulate the data and create them own reports or presentations based on the data. There are two methods to export reports: Printing to a file using a text printer or Copy the data straight from the web page into a text document for import in MS Excel. 1. Printing to a file using a text printer Install a text printer through the Add Printer wizard. Print your report to the text printer. Open that file in Excel where you will be able to manipulate the report as you wish. 1.1 Installing a text printer From your start menu, click on Devices and Printers or in Windows XP Printers and Faxes. This should bring up a window displaying all installed printers. From this window select Add Printer : Choosing this option will initialize the Add Printer wizard where you will be prompted to select the type of printer you would like to add. 1

2 Select the Local Printer option: You will then be prompted to select the type of port you would like to print to. By default Use an existing port will be selected, from the drop down selection for this option. Choose FILE: (Print to File) and click next: This will bring up the Install the printer driver section of the wizard where you will need to scroll down the manufacturer list and click on Generic. You will now get a list of generic printer drivers. 2

3 Select Generic / Text Only as seen below and click next: You will then be prompted to enter the desired nam e for your text printer. For demonstration purposes I have named my printer Service Desk Text Printer. Click next to install the printer driver. You may be prompted to share this printer, select the Do not share option and click next. Click the Finished button. You will now be able to view you printer along with other installed printers on machine and because it is the most recent printer to be added it will be set as your default printer. At this point, it would be advisable to change your default printer back to what it was before installing the text printer to avoid any confusion when printing normally. 3

4 1.2 Setup a page type to be used for the generic text printer Click on the text printer. From the menu bar at the top of the window, click on Print Server properties : This will open the following screen where you can setup you own page type. Check the tick box to Create a new form. Change the paper size as seen above and click save form. 1.3 Print to your text printer in order to import the data into MS Excel Your printer is now installed. Note that points 1.1 and 1.2 is an once-only action. Once the printer has been installed and the paper type defined, you will use this printer as using your normal printers. You can now start the process of extracting the report you want from Service Desk into an Excel format. 4

5 Run your desired report from the Service Desk system. For the purpose of this document we have used the summary report from the request list screen: You will then get a popup stating that the report is being generated. Once the system has completed generating the report another window will open displaying your data in an unformatted view. Note that this view will entirely be based on the specific report that you have selected. 5

6 Click on the Print button. Be sure to select your text printer and click on Preferences : On the Layout tab, change the paper orientation to Landscape. 6

7 Click on Advanced and select you custom paper size that you ve created from the drop down list: Click on the Paper Quality tab and set the paper source to Cont.Feed-No Break. Click OK. 7

8 This will take you back to the Print window. Click on the Options tab and ensure that the Only the selected frame is checked. This option is usually the default option. You can now click the Print button. You will now be prompted to name and save the file in an existing location either on your machine or the network. 8

9 Once the file is exported, open the file in WordPad so that the headers and footers can be removed. Delete ev erything before the word Request and after the last line with a request number so that your export looks as follows: 9

10 Save the file and open MS Excel. From the file open menu, browse to your saved text file. (Ensure th at the file type is set to All Files in order for you to select the text file.) Once you select your txt file to be opened in excel, the three step Text Import Wizard will be initialized. In step 1 you will be prompted to select the data type of the file you are importing. Select Delimited and click Next. 10

11 In step 2 you will need to select your delimiter type. Check the Other tick-box and enter the tilde (~)character (Shift+` [The key next to 1 ]) and click Next : Step 3 is where you can format your columns. Once complete you can click Finish : 11

12 2. Copying your Summary report directly into a text file for export to MS Excel. The 2 nd method that can be used to export your report from Service Desk into MS Excel. From your report screen in Service Desk, right-click and choose the Select All option. (Alternatively the shortcut to select all is Ctrl+a ): Right-click and choose Copy or use the keyboard shortcut Ctrl+c. Create a new text document with Notepad or Wordpad and paste the data with Ctrl+v in the document. Save the text file to a location of your choice. Once again delete all the headers and footers if applicable. Import the text document into MS Excel following the same procedure as in

MyNetFone Virtual Fax. Virtual Fax Installation

MyNetFone Virtual Fax. Virtual Fax Installation Table of Contents MyNetFone Virtual Fax MyNetFone Virtual Fax Installation... 1 Changing the SIP endpoint details for the fax driver... 11 Uninstalling Virtual Fax... 13 Virtual Fax Installation Follow

More information

Importing Contacts to Outlook

Importing Contacts to Outlook Importing Contacts to Outlook 1. The first step is to create a file of your contacts from the National Chapter Database. 2. You create this file under Reporting, Multiple. You will follow steps 1 and 2

More information

A browser must be open and connected through Jeffco s network How to set up network printing over WI-FI

A browser must be open and connected through Jeffco s network How to set up network printing over WI-FI Windows XP 1. From the Start menu, select Printers and Faxes. 2. On the left side of the window, in the Printer Tasks section, click on the link for Add a Printer. 3. In the Add Printer Wizard window,

More information

Converting Microsoft Access 2002 to Pipe-Delimited ASCII Text Files

Converting Microsoft Access 2002 to Pipe-Delimited ASCII Text Files Converting Microsoft Access 2002 to Pipe-Delimited ASCII Text Files Using the Windows XP 2002 Professional Operating System with Service Pack 2 (SP2) Note: Participants must return local Address Lists

More information

Maximizing the Use of Slide Masters to Make Global Changes in PowerPoint

Maximizing the Use of Slide Masters to Make Global Changes in PowerPoint Maximizing the Use of Slide Masters to Make Global Changes in PowerPoint This document provides instructions for using slide masters in Microsoft PowerPoint. Slide masters allow you to make a change just

More information

Sales Catalogue. The Sales Catalogue Menu Item. 1. Click on Utilities. 2. Choose Export. 3. Click on Sales Catalogue

Sales Catalogue. The Sales Catalogue Menu Item. 1. Click on Utilities. 2. Choose Export. 3. Click on Sales Catalogue Sales Catalogue The Sales Catalogue Menu Item 1. Click on Utilities 2. Choose Export 3. Click on Sales Catalogue The Sales Catalogue Extract Window Use this window to specify the Template name or Add a

More information

Printer Sharing of the PT-9500pc in a Windows Environment

Printer Sharing of the PT-9500pc in a Windows Environment Printer Sharing of the PT-9500pc in a Windows Environment This procedure is for configuring the PT-9500pc as a shared printer in Microsoft Windows. For printer sharing to operate correctly, please be sure

More information

Printing Options. Netgear FR114P Print Server Installation for Windows XP

Printing Options. Netgear FR114P Print Server Installation for Windows XP Netgear FR114P Print Server Installation for Windows XP January 2007 This chapter describes how to install and configure the print server in your Netgear Firewall/Print Server Model FR114P. Below, the

More information

Setup of Electronic Payment File Setup

Setup of Electronic Payment File Setup Electronic Payment File (EPF) Setup and Use The Electronic Payment Lock Box File (EPF) process now supports the use of multiple bank accounts in one file. Lockboxes are a way for tenants to mail in payments

More information

Downloading Driver Files

Downloading Driver Files The following instructions are for all DPAS supported Zebra printers except the Zebra GK420t. The ZDesigner R110Xi4 203 dpi driver has been tested and recommended for DPAS use. This driver will support

More information

TFA Laptop Printing - Windows

TFA Laptop Printing - Windows TFA Laptop Printing - Windows With Print Anywhere Laptop Printing, print from your personal computer to any Print Anywhere device on campus. When a print job is sent from your laptop it will remain in

More information

Microsoft Access Rollup Procedure for Microsoft Office 2007. 2. Click on Blank Database and name it something appropriate.

Microsoft Access Rollup Procedure for Microsoft Office 2007. 2. Click on Blank Database and name it something appropriate. Microsoft Access Rollup Procedure for Microsoft Office 2007 Note: You will need tax form information in an existing Excel spreadsheet prior to beginning this tutorial. 1. Start Microsoft access 2007. 2.

More information

Install MS SQL Server 2012 Express Edition

Install MS SQL Server 2012 Express Edition Install MS SQL Server 2012 Express Edition Sohodox now works with SQL Server Express Edition. Earlier versions of Sohodox created and used a MS Access based database for storing indexing data and other

More information

HDAccess Administrators User Manual. Help Desk Authority 9.0

HDAccess Administrators User Manual. Help Desk Authority 9.0 HDAccess Administrators User Manual Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks

More information

16.4.3 Lab: Data Backup and Recovery in Windows XP

16.4.3 Lab: Data Backup and Recovery in Windows XP 16.4.3 Lab: Data Backup and Recovery in Windows XP Introduction Print and complete this lab. In this lab, you will back up data. You will also perform a recovery of the data. Recommended Equipment The

More information

This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP:

This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP: Wazza s QuickStart: Setting up a Web Server (IIS) Windows XP This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP: Configuring

More information

Printing a Requisition Report

Printing a Requisition Report Printing a Requisition Report PURPOSE Use this procedure to print a requisition report. T RIGGER Perform this procedure after you have checked the Print box in the Approve Document screen in the Requisition.

More information

Creating a New Excel Survey

Creating a New Excel Survey The purpose of this guide is to give you an overview of the Microsoft Office 365 Excel web application. Creating a New Excel Survey Log in to Office 365 using your student ID and password in the usual

More information

NextGen Setup Guide First-time Workstation Setup & Logging In

NextGen Setup Guide First-time Workstation Setup & Logging In This guide will help you get setup on NextGen for the first time you log onto a City or SBC computer. It will also help if you are a first-time user and need to create your password. I. Setting up Desktop

More information

Moving a database from MS Access to MS SQL server. Introduction. Selecting the database. Creating a Data Source

Moving a database from MS Access to MS SQL server. Introduction. Selecting the database. Creating a Data Source GO Software Pty Limited Map: 27 Tacoma Blvd, Pasadena SA 5042 Phn: 0403-063-991 Fax: none ABN: 54-008-044-906 ACN: 008-044-906 Eml: support@gosoftware.com.au Web: www.gosoftware.com.au Moving a database

More information

Instructions for Creating an Outlook E-mail Distribution List from an Excel File

Instructions for Creating an Outlook E-mail Distribution List from an Excel File Instructions for Creating an Outlook E-mail Distribution List from an Excel File 1.0 Importing Excel Data to an Outlook Distribution List 1.1 Create an Outlook Personal Folders File (.pst) Notes: 1) If

More information

Easy Scan Complete. Administrator User Guide. HealthStream Competency Cent. HealthStream, Inc. 209 10th Ave. South Suite 450 Nashville, TN 37203

Easy Scan Complete. Administrator User Guide. HealthStream Competency Cent. HealthStream, Inc. 209 10th Ave. South Suite 450 Nashville, TN 37203 Easy Scan Complete Administrator User Guide HealthStream, Inc. 209 10th Ave. South Suite 450 Nashville, TN 37203 HealthStream Competency Cent Table of Contents Easy Scan Overview... 3 Gathering Data for

More information

21 Chapter 21 - Church Helpmate Online

21 Chapter 21 - Church Helpmate Online 425 Church Helpmate 2015 21 Chapter 21 - Church Helpmate Online The information presented in this Chapter is applicable to Church Helpmate Online only. Church Helpmate Online (CHO) allows you to access

More information

STATISTICA VERSION 11 CONCURRENT NETWORK LICENSE WITH BORROWING INSTALLATION INSTRUCTIONS

STATISTICA VERSION 11 CONCURRENT NETWORK LICENSE WITH BORROWING INSTALLATION INSTRUCTIONS data analysis data mining quality improvement web-based analytics Notes STATISTICA VERSION 11 CONCURRENT NETWORK LICENSE WITH BORROWING INSTALLATION INSTRUCTIONS 1. The installation of the Concurrent network

More information

QUANTIFY INSTALLATION GUIDE

QUANTIFY INSTALLATION GUIDE QUANTIFY INSTALLATION GUIDE Thank you for putting your trust in Avontus! This guide reviews the process of installing Quantify software. For Quantify system requirement information, please refer to the

More information

USING MS OUTLOOK. Microsoft Outlook

USING MS OUTLOOK. Microsoft Outlook USING MS OUTLOOK In this tutorial you will learn how to use Microsoft Outlook with your EmailHosting.com account. You will learn how to setup an IMAP account, and also how to move your emails and contacts

More information

ProSeries DMS. Getting Started Guide

ProSeries DMS. Getting Started Guide ProSeries DMS Getting Started Guide Copyright 00 Intuit Inc. All Rights Reserved. Intuit, the Intuit logo, Intuit ProLine, ProSeries, and QuickBooks, among others, are trademarks or registered trademarks

More information

STATISTICA VERSION 9 STATISTICA ENTERPRISE INSTALLATION INSTRUCTIONS FOR USE WITH TERMINAL SERVER

STATISTICA VERSION 9 STATISTICA ENTERPRISE INSTALLATION INSTRUCTIONS FOR USE WITH TERMINAL SERVER Notes: STATISTICA VERSION 9 STATISTICA ENTERPRISE INSTALLATION INSTRUCTIONS FOR USE WITH TERMINAL SERVER 1. These instructions focus on installation on Windows Terminal Server (WTS), but are applicable

More information

10.3.1.6 Lab - Data Backup and Recovery in Windows XP

10.3.1.6 Lab - Data Backup and Recovery in Windows XP 5.0 10.3.1.6 Lab - Data Backup and Recovery in Windows XP Introduction Print and complete this lab. In this lab, you will back up data. You will also perform a recovery of the data. Recommended Equipment

More information

USING MS OUTLOOK WITH FUSEMAIL

USING MS OUTLOOK WITH FUSEMAIL USING MS OUTLOOK WITH FUSEMAIL In this tutorial you will learn how to use Microsoft Outlook with your FuseMail account. You will learn how to setup an IMAP account, and also how to move your emails and

More information

Installation Instruction STATISTICA Enterprise Small Business

Installation Instruction STATISTICA Enterprise Small Business Installation Instruction STATISTICA Enterprise Small Business Notes: ❶ The installation of STATISTICA Enterprise Small Business entails two parts: a) a server installation, and b) workstation installations

More information

Thirtyseven4 Endpoint Security (EPS) Upgrading Instructions

Thirtyseven4 Endpoint Security (EPS) Upgrading Instructions Thirtyseven4 Endpoint Security (EPS) Upgrading Instructions Disclaimer: As with any software upgrade or new release, it is strongly encouraged to fully test the new build within your environment prior

More information

Introduction to Windows XP

Introduction to Windows XP Introduction to Windows XP Academic Computing Support Information Technology Services Tennessee Technological University January 2003 1. What s new in XP New colorful interface. More stable than 9x/Me

More information

New Features in Microsoft Office 2007

New Features in Microsoft Office 2007 New Features in Microsoft Office 2007 TABLE OF CONTENTS The Microsoft Office Button... 2 The Quick Access Toolbar... 2 Adding buttons to the Quick Access Toolbar... 2 Removing buttons from the Quick Access

More information

ProjectWise Explorer V8i User Manual for Subconsultants & Team Members

ProjectWise Explorer V8i User Manual for Subconsultants & Team Members ProjectWise Explorer V8i User Manual for Subconsultants & Team Members submitted to Michael Baker International Subconsultants & Team Members submitted by Michael Baker International ProjectWise Support

More information

Before installing the Zebra printer with USB connector, download the drivers from www.zebra.com.

Before installing the Zebra printer with USB connector, download the drivers from www.zebra.com. Download the Zebra Drivers 1 Download the Zebra Drivers Before installing the Zebra printer with USB connector, download the drivers from www.zebra.com. Note: You must first create an account on Zebra.com

More information

STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS

STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS STATISTICA VERSION 12 STATISTICA ENTERPRISE SMALL BUSINESS INSTALLATION INSTRUCTIONS Notes 1. The installation of STATISTICA Enterprise Small Business entails two parts: a) a server installation, and b)

More information

WORD 2013 GETTING STARTED

WORD 2013 GETTING STARTED WORD 2013 GETTING STARTED Information Technology September 1, 2014 1 P a g e 1 Word 2013 2 3 4 5 1. Quick Access Toolbar contains shortcuts for the most commonly used tools. 2. Backstage View Contains

More information

Checklist for Migration to Windows 7

Checklist for Migration to Windows 7 The purpose of this document is to provide you with steps to take to prepare your PC for migration to Windows 7. It also includes the steps to take once Windows 7 has been installed. WARNING: The migration

More information

How to share media files through Windows Media Player 11

How to share media files through Windows Media Player 11 How to share media files through Windows Media Player 11 With Windows Media Player 11 (WMP 11), you can setup an UPnP AV server to offer your media files to an UPnP AV client, such as the Conceptronic

More information

To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to be verified.

To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to be verified. TO: UAN CLIENTS FROM: UAN STAFF DATE: OCTOBER 8, 2008 SUBJECT: Steps for Initial Setup of Microsoft Outlook To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to

More information

3. USB DRIVER. 3-1. Installation of USB driver. 3-1-1. Driver for Infinity SD Data Logger. INFINITY Series Acquisition Tools Manual

3. USB DRIVER. 3-1. Installation of USB driver. 3-1-1. Driver for Infinity SD Data Logger. INFINITY Series Acquisition Tools Manual 3. USB DRIVER 3-1. Installation of USB driver Before you launch this software, the driver should be once surely registered. Access between the instrument and a PC through the USB cable supplied by us as

More information

IBM TCP/IP Network Port Monitor

IBM TCP/IP Network Port Monitor IBM TCP/IP Network Port Monitor Demo - Installation and Setup Demos shown below: 1. Installation 2. Creating an IBM TCP/IP Network Port 3. Sharing a printer to the network 4. Windows 95/98 client setup

More information

CANON FAX L360 SOFTWARE MANUAL

CANON FAX L360 SOFTWARE MANUAL CANON FAX L360 SOFTWARE MANUAL Before You Begin the Installation: a Checklist 2 To ensure a smooth and successful installation, take some time before you begin to plan and prepare for the installation

More information

Microsoft Word 2007 WHAT S NEW

Microsoft Word 2007 WHAT S NEW WHAT S NEW Microsoft Word 2007 Word 2007 presents a new user-interface which is quite different than previous versions of Word. This section will provide you with some basic information about the new look

More information

Batch Eligibility Long Term Care claims

Batch Eligibility Long Term Care claims Hewlett Packard Enterprise Provider Electronic Solutions software lets Connecticut Medical Assistance Program providers verify patient s eligibility and submit and correct claims for services all electronically.

More information

Phaser 3635MFP Software Upgrade Process

Phaser 3635MFP Software Upgrade Process Overview Phaser 3635MFP Software Upgrade Process The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Center Representative, without

More information

Install/Uninstall/Reinstall Xerox Windows Print Drivers Best Practices Customer Tip

Install/Uninstall/Reinstall Xerox Windows Print Drivers Best Practices Customer Tip Install/Uninstall/Reinstall Xerox Windows Print Drivers Best Practices Customer Tip August 18, 2011 Purpose This document contains the procedure to install, uninstall, and reinstall Xerox Windows Print

More information

Sophos Reporting Interface Creating Reports using Crystal Reports 2008

Sophos Reporting Interface Creating Reports using Crystal Reports 2008 Sophos Reporting Interface Creating Reports using Crystal Reports 2008 Creating Reports using Crystal Reports 2008 This document describes how to use Crystal Reports to create reports from data provided

More information

Advisor Banner Self Service Quick Reference

Advisor Banner Self Service Quick Reference This quick reference summarizes the following tasks within Banner Self-Service: Log into Banner Self Service View a Student s Unofficial Transcript Note: Transcript access works only under Internet Explorer.

More information

UNI EMAIL - WINDOWS. How to... Access your University email on your Windows Computer. Introduction. Step 1/1 - Setting Up Your Windows Computer

UNI EMAIL - WINDOWS. How to... Access your University email on your Windows Computer. Introduction. Step 1/1 - Setting Up Your Windows Computer UNIVERSITY EMAIL - WINDOWS How to... Access your University email on your Windows Computer Introduction The University of South Wales offers all enrolled students the use of a free personal e-mail account

More information

CloudCTI Recognition Configuration Tool Manual

CloudCTI Recognition Configuration Tool Manual CloudCTI Recognition Configuration Tool Manual 2014 v1.0 Contents Recognition Configuration Tool... 2 Welcome to the Recognition Configuration Tool... 2 Getting started... 2 Listed applications... 4 Other

More information

Installing the OKI MCx61MFP USB Attached, in Windows 8

Installing the OKI MCx61MFP USB Attached, in Windows 8 Installing the OKI MCx61MFP USB Attached, in Windows 8 Preface Note: The following instruction uses screenshots of either the OKI MC561MFP for illustration purposes. However, these instructions apply to

More information

IST 195 Lab 11: MS Access

IST 195 Lab 11: MS Access Title of lab: Microsoft Access 2010 IST 195 Lab 11: MS Access Learning goal: Databases are collections of information, and database programs are designed to maintain data in structured tables. In this

More information

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8 Alarm Client Installation and User Guide NEC NEC Infrontia Corporation July 2008 NDA-30364, Revision 8 Liability Disclaimer NEC Infrontia Corporation reserves the right to change the specifications, functions,

More information

XConsole GUI setup communication manual September 2010.

XConsole GUI setup communication manual September 2010. XConsole GUI setup communication manual September 2010. XConsole is compatible with Microsoft XP, Vista and Windows 7. The software will also work if using Boot camp on a Mac. IMPORTANT NOTES: - Do NOT

More information

MULTIFUNCTIONAL DIGITAL SYSTEMS. Network Fax Guide

MULTIFUNCTIONAL DIGITAL SYSTEMS. Network Fax Guide MULTIFUNCTIONAL DIGITAL SYSTEMS Network Fax Guide 2009 KYOCERA MITA Corporation All rights reserved Preface Thank you for purchasing Multifunctional Digital Color Systems. This manual explains the instructions

More information

Omni 56K USB Lite Quick Start Guide

Omni 56K USB Lite Quick Start Guide Omni 56K USB Lite Quick Start Guide ZyXEL TOTAL INTERNET ACCESS SOLUTION 1. Hardware Installation Connect your modem to your analog phone or fax. Use the phone cord included to connect to the phone jack

More information

Virtual Office Remote Installation Guide

Virtual Office Remote Installation Guide Virtual Office Remote Installation Guide Table of Contents VIRTUAL OFFICE REMOTE INSTALLATION GUIDE... 3 UNIVERSAL PRINTER CONFIGURATION INSTRUCTIONS... 12 CHANGING DEFAULT PRINTERS ON LOCAL SYSTEM...

More information

Microsoft XP Beginning PowerPoint: A Presentation Software

Microsoft XP Beginning PowerPoint: A Presentation Software Microsoft XP Beginning PowerPoint: A Presentation Software Objective 1: List three different ways to start a new PowerPoint presentation. AutoContent Wizard - offers step-by-step assistance in creating

More information

ONE POS User Manual. A brief hand guide for ONE ERP POS SYSTEM MYIT SOLUTION. Latest update on: 03/09/12

ONE POS User Manual. A brief hand guide for ONE ERP POS SYSTEM MYIT SOLUTION. Latest update on: 03/09/12 ONE POS User Manual A brief hand guide for ONE ERP POS SYSTEM MYIT SOLUTION Latest update on: 03/09/12 TABLE OF CONTENTS CHAPTER 1 - SETTINGS Database Setup... 3 Printer Configuration... 5 Cash Drawer

More information

EXCEL 2010: PAGE LAYOUT

EXCEL 2010: PAGE LAYOUT EXCEL 2010: PAGE LAYOUT PAGE SET UP Options to change the page layout of a spreadsheet are available from the PAGE LAYOUT tab. Most of these options are available from the PAGE SETUP group on this tab.

More information

Installation Instruction STATISTICA. Concurrent Network License with Borrowing Domain Based Registration

Installation Instruction STATISTICA. Concurrent Network License with Borrowing Domain Based Registration Installation Instruction STATISTICA Concurrent Network License with Borrowing Domain Based Registration Notes: ❶ The installation of the Concurrent network version entails two parts: a) a server installation,

More information

Creating Reports in Access 2010

Creating Reports in Access 2010 Creating Reports in Access 2010 Table of Contents INTRODUCTION TO REPORTS... 2 PARTS OF A REPORT... 3 UNDERSTAND CONTROLS... 3 CREATE A SIMPLE REPORT... 4 STEP 1: CHOOSE A RECORD SOURCE... 4 Different

More information

Email client configuration guide. Business Email

Email client configuration guide. Business Email Email client configuration guide Business Email August 2013 Contents 1. Mac Email Clients 1.1 Downloading Microsoft Outlook (Professional Plan Users) 1.2 Configuring Microsoft Outlook (Full Exchange Server

More information

Setting up your laptop to print to the student lounge printer

Setting up your laptop to print to the student lounge printer Setting up your laptop to print to the student lounge printer Click on the system you are using: 1) MacOS X 10.2 2) MacOS X 10.3/10.4 3) Windows 2000/XP 4) Windows 7/Vista 1) MacOS X 10.2 In order to print

More information

Create a New Database in Access 2010

Create a New Database in Access 2010 Create a New Database in Access 2010 Table of Contents OVERVIEW... 1 CREATING A DATABASE... 1 ADDING TO A DATABASE... 2 CREATE A DATABASE BY USING A TEMPLATE... 2 CREATE A DATABASE WITHOUT USING A TEMPLATE...

More information

CONTACTS SYNCHRONIZER FOR IPAD USER GUIDE

CONTACTS SYNCHRONIZER FOR IPAD USER GUIDE User Guide CONTACTS SYNCHRONIZER FOR IPAD USER GUIDE Product Version: 1.0 CONTENTS 1. INTRODUCTION...4 2. INSTALLATION...5 2.1 DESKTOP INSTALLATION...5 2.2 IPAD INSTALLATION...9 3. USING THE CONTACTS SYNCHRONIZER

More information

Windows XP. Task Reference List

Windows XP. Task Reference List Windows XP Task Reference List KEY Description of task Exercise reference(s) Window, maximize 1-5, 2-1, 3-2, 3-3 (1) Click Maximize button. (2) Double-click title bar. (3) Press a + ß and press X. Summary

More information

Tips on exporting your Oracle Apps reports to Excel. Introduction

Tips on exporting your Oracle Apps reports to Excel. Introduction Tips on exporting your Oracle Apps reports to Excel Introduction Oracle E-Business Suite provides users with a host of standard reports. Quite often I have found that exporting reporting information to

More information

Shasta College SharePoint Tutorial. Create an HTML Form

Shasta College SharePoint Tutorial. Create an HTML Form Create an HTML Form SharePoint HTML forms are based on Lists. Lists are like mini-databases inside of SharePoint that define the form s fields and stores the data submitted from the form. Before you can

More information

Fax and SMS Quickguide

Fax and SMS Quickguide INTRODUCTION U2 Fax and SMS allow faxes and SMS to be sent directly from a user s workstation via the Internet using U2 Webservices. This improves staff efficiency by removing the need to physically fax

More information

File Management Utility User Guide

File Management Utility User Guide File Management Utility User Guide Legal Notes Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change without notice. We cannot be held

More information

Java Update Document (Microsoft Internet Explorer Windows XP)

Java Update Document (Microsoft Internet Explorer Windows XP) Java Update Document (Microsoft Internet Explorer Windows XP) Attention: - Upgrade is not required if Java Version 6 is currently installed. Only follow the below guide if Java Version 7 is installed and

More information

USING OUTLOOK WITH ENTERGROUP. Microsoft Outlook

USING OUTLOOK WITH ENTERGROUP. Microsoft Outlook USING OUTLOOK WITH ENTERGROUP In this tutorial you will learn how to use Outlook with your EnterGroup account. You will learn how to setup an IMAP or POP account, and also how to move your emails and contacts

More information

HP LaserJet P2050 Series Printer Print tasks

HP LaserJet P2050 Series Printer Print tasks Cancel a print job Stop the current print job from the control panel Press the Cancel button on the control panel. OK Stop the current print job from the software program When you send the print job, a

More information

MARCH 2005. Conversion Software User Guide for Windows. Version 2.0

MARCH 2005. Conversion Software User Guide for Windows. Version 2.0 MARCH 2005 CDS Conversion Software User Guide for Windows Version 2.0 Updated: 2/24/2006 Table of Contents CDS Conversion Software V2 for Windows User Guide... 1 System Requirements... 1 Introduction...

More information

Knowledgebase Article

Knowledgebase Article Company web site: Support email: Support telephone: +44 20 3287-7651 +1 646 233-1163 2 EMCO Network Inventory 5 provides a built in SQL Query builder that allows you to build more comprehensive

More information

COURSE DESCRIPTION. Queries in Microsoft Access. This course is designed for users with a to create queries in Microsoft Access.

COURSE DESCRIPTION. Queries in Microsoft Access. This course is designed for users with a to create queries in Microsoft Access. COURSE DESCRIPTION Course Name Queries in Microsoft Access Audience need This course is designed for users with a to create queries in Microsoft Access. Prerequisites * Keyboard and mouse skills * An understanding

More information

TAMUS Terminal Server Setup BPP SQL/Alva

TAMUS Terminal Server Setup BPP SQL/Alva We have a new method of connecting to the databases that does not involve using the Texas A&M campus VPN. The new way of gaining access is via Remote Desktop software to a terminal server running here

More information

Document Management Quick Start and Shortcut Guide

Document Management Quick Start and Shortcut Guide Document Management Quick Start and Shortcut Guide For the attention of SystmOne users: This document explains the basic Document Management functionality. It is highly advisable that you read the in-detail

More information

MICROSOFT EXCEL 2011 MANAGE WORKBOOKS

MICROSOFT EXCEL 2011 MANAGE WORKBOOKS MICROSOFT EXCEL 2011 MANAGE WORKBOOKS Last Edited: 2012-07-10 1 Open, create, and save Workbooks... 3 Open an existing Excel Workbook... 3 Create a new Workbook... 6 Save a Workbook... 6 Set workbook properties...

More information

Printer Software. About Your Printer Software. The Epson software includes the printer driver software and EPSON Status Monitor 3.

Printer Software. About Your Printer Software. The Epson software includes the printer driver software and EPSON Status Monitor 3. Printer Software About Your Printer Software The Epson software includes the printer driver software and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the

More information

Setting Up USB Interface on Windows XP

Setting Up USB Interface on Windows XP Content: 1. Preparing Windows XP for Sato USB Drivers 2. Installing the USB Printer Driver 3. Installing the Sato Printer Driver (1) Preparing Windows XP for Sato USB Drivers This procedure details loading

More information

Option nv, Gaston Geenslaan 14, B-3001 Leuven Tel +32 16 317 411 Fax +32 16 207 164 http://www.option.com Page 1 of 14

Option nv, Gaston Geenslaan 14, B-3001 Leuven Tel +32 16 317 411 Fax +32 16 207 164 http://www.option.com Page 1 of 14 Page 1 of 14 ! " #!"#$ % &&' Page 2 of 14 1 INTRODUCTION One of the highly desirable features of the GlobeSurfer III device is the ability to network together Printers and External Hard Disk drives (aka

More information

Instructions. Introduction

Instructions. Introduction Introduction 1 1 Introduction The Close Support applications use a common database to store and maintain your data. Two database formats are supported, Microsoft Access.mdb file or SQL Server version 2005

More information

Installing a printer in Windows 95.

Installing a printer in Windows 95. Installing a printer in Windows 95. Click on Start - Settings - Printers In the Printers Folder double click on the Add Printer Icon Click on the Next Button to start the installation process of your printer

More information

Creating Rules in Outlook

Creating Rules in Outlook Technology Help Desk 412 624-HELP [4357] http://technology.pitt.edu Creating Rules in Outlook Overview Microsoft Outlook provides a way for users to manage and organize their email using rules. A rule

More information

Backing up Microsoft Outlook Email For the PC Using MS Outlook 2000 Keith Roberts

Backing up Microsoft Outlook Email For the PC Using MS Outlook 2000 Keith Roberts WIN1020 November 2003 Backing up Microsoft Outlook Email For the PC Using MS Outlook 2000 Keith Roberts INTRODUCTION... 1 PREPARATION... 1 BACKING UP EMAIL... 2 RESTORING EMAIL FROM A PERSONAL FILE FOLDER...

More information

Windows 7 Printer Driver Installation procedure

Windows 7 Printer Driver Installation procedure Windows 7 Printer Driver Installation procedure This is to explain how to install Windows Vista printer driver for Mitsubishi digital printer to Windows 7. * Although CP9550D/DW is shown through this document,

More information

Microsoft. Outlook ADVANCED FEATURES AND FUNCTIONS

Microsoft. Outlook ADVANCED FEATURES AND FUNCTIONS Microsoft Outlook ADVANCED FEATURES AND FUNCTIONS 2015 National Seminars Training a division of the Graceland College Center for Professional Development and Lifelong Learning, Inc. All rights reserved,

More information

support HP MFP Scan Setup Wizard 1.1

support HP MFP Scan Setup Wizard 1.1 support HP MFP Scan Setup Wizard 1.1 Security Level: Customer Verbal Use Date Written/Updated: October 11, 2007 Document Summary a The Scan Setup Wizard is a Windows utility that end users can download

More information

Configuring Network Load Balancing with Cerberus FTP Server

Configuring Network Load Balancing with Cerberus FTP Server Configuring Network Load Balancing with Cerberus FTP Server May 2016 Version 1.0 1 Introduction Purpose This guide will discuss how to install and configure Network Load Balancing on Windows Server 2012

More information

AUTO ARCHIVING. December, 6 th 2005

AUTO ARCHIVING. December, 6 th 2005 AUTO ARCHIVING December, 6 th 2005 What is Auto Archiving? Archiving allows the user to keep their emails but not count them towards the set quota. By keeping emails archived, the quota will never be met

More information

LPR for Windows 95/98/Me/2000/XP TCP/IP Printing User s Guide. Rev. 03 (November, 2001)

LPR for Windows 95/98/Me/2000/XP TCP/IP Printing User s Guide. Rev. 03 (November, 2001) LPR for Windows 95/98/Me/2000/XP TCP/IP Printing User s Guide Rev. 03 (November, 2001) Copyright Statement Trademarks Copyright 1997 No part of this publication may be reproduced in any form or by any

More information

INTRODUCTION: SQL SERVER ACCESS / LOGIN ACCOUNT INFO:

INTRODUCTION: SQL SERVER ACCESS / LOGIN ACCOUNT INFO: INTRODUCTION: You can extract data (i.e. the total cost report) directly from the Truck Tracker SQL Server database by using a 3 rd party data tools such as Excel or Crystal Reports. Basically any software

More information

Desktop Sync is recommended for use only by teachers and other staff members in schools, not by students.

Desktop Sync is recommended for use only by teachers and other staff members in schools, not by students. Installation & Configuration Instructions Desktop Sync These instructions are aimed at schools using RM EasyMail Plus. The instructions tell you how to install and configure Desktop Sync, an EasyMail Plus

More information

Moving your GroupWise archive to Outlook 2010 Key step to take the day after your e-mail upgrade

Moving your GroupWise archive to Outlook 2010 Key step to take the day after your e-mail upgrade Moving your GroupWise archive to Outlook 2010 Key step to take the day after your e-mail upgrade About this guide /transformation Who should use it This guide is intended for those DBHDD (Department of

More information

Windows Firewall Configuration with Group Policy for SyAM System Client Installation

Windows Firewall Configuration with Group Policy for SyAM System Client Installation with Group Policy for SyAM System Client Installation SyAM System Client can be deployed to systems on your network using SyAM Management Utilities. If Windows Firewall is enabled on target systems, it

More information