IT UTILIZATION TO STRENGTHEN ECONOMIC AND SOCIAL INFRASTRUCTURE MUAMILLAH HJ ANUAR MAMPU, MALAYSIA. CICC TOKYO, JAPAN 13 October 2015

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1 DIGITAL GOVERNMENT IN MALAYSIA IT UTILIZATION TO STRENGTHEN ECONOMIC AND SOCIAL INFRASTRUCTURE MUAMILLAH HJ ANUAR MAMPU, MALAYSIA CICC TOKYO, JAPAN 13 October 2015

2 Agenda 1 National Vision Current Scenario Government Achievements Way Forward 5 Critical Success Factor

3 1 National Vision

4 National Vision Economic growth Preservation and enhancement of unity in diversity Effective delivery of Government services New Economic Model: A high income, inclusive & sustainable nation To deliver highimpact, low cost and rapidly executed programs and services Smooth implementation of government development programme Anchoring growth on people 1Malaysia Government Transformation Programme (GTP) Economic Transformation Programme (ETP) National Blue Ocean Strategy 10 th Malaysia Plan 11 th Malaysia Plan Citizen well being Digital strategy for Malaysia-leveraging existing initiatives & creating new opportunities in the digital economy

5 Achieving Digital Malaysia s 2020 Source:

6 2 Current Scenario

7 Public Sector ICT Journey ICT Advancement enabled the Transformation Digital Government egov 3.0 egov 1.0 INFORMATION egov 2.0 Using government website to get information TRANSACTION Using online services to do transaction FLUID TRANSFORMATION Using online services to create opportunities via public participation DYNAMIC STATIC

8 Public Sector ICT Strategic Plan Source: The Malaysia Public Sector ICT Strategic Plan, MAMPU

9 Public Sector ICT Blue Print Source: Public Sector ICT Study, MAMPU 2010

10 Public Sector ICT Strategic Areas Strengthening ICT Governance Enhancing Service Delivery Systems Strengthening infrastructure & infostructure Strategic Collaborations Strengthening ICT Capability, Capacity & Competencies Trust & Compliance Open Innovation & Stakeholders Engagement 10

11 Smart Government Social, Mobile, Analytics & big data, Radical openness, Trust LEADERSHIP TECHNOLOGY/ INFRASTRUCTURE INNOVATION FINANCING SMART Government POLICY / LEGAL FRAMEWORK INSTITUTIONAL CAPACITY CITIZEN ENGAGEMENT APPLICATIONS & CO-CREATION CAPACITY BUILDING

12 3 Government Achievements

13 Public Sector Directions TRANSFORMATION PROGRAMS Strategies Connected Government Competency & Capacity Building Governance Web Base Applications Infrastructure Online Services INTEGRATION, STANDARDISATION & CONSOLIDATIONS Shared Services Consolidated Infrastructure Cloud Technologies MyGSOC mygric 1Gov*Net Big Data NEW GAME CHANGING 1GovEA Digital ID 1Gov Global Open Data Smart Devices and BYOD Mobility SMART Government Framework Security & Compliance Competency (Capacity Building) Service Governance Engagement (Crowdsourcing, co-creation, collaboration) Data Leakage Protection

14 Public Sector Initiatives Agency presence in portals, websites & social media My 1GovUC Social Mobile mysms myussd mymms Mobile web Mobile apps Nexus of converging forces - transforming user behaviour & creating new business opportunities Service Intelligence mygovernment Portal mymesyuarat Information Cloud 1Gov*Net PDSA mygric MTSA ISMS MyGSOC my1login DDMS

15 Government Achievements DELIVERY CHANNELS Portal Portal Bank Mobile Kiosk Counter 1MOCC PUBLIC SECTOR INITIATIVES Online Services Mobile Services & Apps Digitisation of Documents Paperless Government Integrated Services Shared Services 1Gov*Net my1login MTSA Big Data & Open Data 1Akses

16 4 Way Forward

17 Digital Government The Nexus of Forces Is Driving Innovation in Government In 2020: Everyone and Everything is Connected to Internet New way of Delivering Public Services Source : Gartner (2013)

18 Citizen Centric th MP 11 th MP Citizen centric approach focusing on sustained & inclusive economic growth, social development & environmental protection Source : EPU(2015)

19 Enhancing service delivery with citizens at the centre Proliferating open data among agencies Encouraging crossagency data sharing Leveraging data to enhance outcomes and lower costs Leveraging big data analytics 1Gov*Net GDC ICT Security

20 Proliferating Open Data Among Agencies Datasets as of 17 August Datasets 17 Ministries 10 Sectors To increase awareness among agencies and public As guidelines to agencies Communication plan Open Data roadmap To unhindered the implementation Across federal, state and local authorities Review legislation and guidelines Open Data framework for the public sector 1Gov*Net GDC ICT Security

21 Encouraging Cross-agency Data Sharing Data Consumers BI Reports & Analytics IoT Mobile Applications ESB, ETL SOA Applications & Portals Easy, Real-time Information Access Data Virtualization Consume Compose Standard Based Data Provisioning JDBC, ODBC, SOAP, REST, OData Unified Virtual Database / Common Data Model Data Transformations Design Tools Dashboard Optimization Caching Security Virtualize Transform Federate Connect Native Data Connectivity Metadata Data Sources Unstructured Data Databases XML, CSV & Excel Files Application Systems Siloed & Complex 1Gov*Net GDC ICT Security

22 Leveraging Big Data Analytics Business Technology Talent Blueprint BDA Governance Communication Plan Big Data Cloud Analytical Tools Talent Acquisition Data Science Consultancy Capability Development 1Gov*Net GDC ICT Security IMPLEMENTATION OF BDA UNDER 11 th MALAYSIA PLAN ( )

23 Internet of Things National Internet of Things Strategic Roadmap Source: National IoT Strategic Roadmap, MOSTI

24 5 Critical Success Factor

25 Critical Success Factor Citizen Participations for Better Nation End-to-end information security plans and executions e-participation & Co-creation Information Security Information Sharing Capability Development Across Agencies, Beyond Organisation Information Architect, Data Scientist, Developer, Predictive Analytic Developer etc

26 THANK YOU Malaysian Administrative Modernisation and Management Planning Unit Prime Minister s Department MALAYSIA