Updates to your RBS bank account(s)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Updates to your RBS bank account(s)"

Transcription

1 Updates to your RBS bank account(s) Changes to our Terms and Conditions for all (i) current account customers who opened their account before 4 July 2011 and have not been notified of a change to their account type; and (ii) savings account customers.

2 Updates and clarifications to your account(s) When we make changes to our account Terms and Conditions, no matter how small, we will write to you and explain them. This leaflet gives you all the details; however we have highlighted a few of those changes below: We are changing how we describe our overdraft fees and interest to make it easier for you to compare costs across different current account providers We are also making some changes to our savings accounts, including changing the name of our Direct Saver account to e-savings, and the interest payment date to the first business day of the month on Fixed Rate ISAs. These changes to our Terms and Conditions will take effect on 16 September Please take the time to read this leaflet carefully and keep it for future reference. Finally, we d like to mention that as from 1 April 2013, we re now regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), except for consumer credit, where we continue to be licensed by the Office of Fair Trading (OFT). You ll start seeing these new names in our literature. If you have any questions, please contact us via rbs.co.uk, or in branch and we ll be happy to help. Yours sincerely, Allan Hardie Retail Banking

3 June 2013 Changes to Terms and Conditions for Personal and Private Banking We are making some changes to: our Personal and Private Banking Terms and Conditions (our Terms and Conditions ); our Personal Banking Charges and Rates of Interest and Private Banking Charges and Rates of Interest (our Fees Leaflets ); our Savings Interest Rates (our Rates Leaflet ); and our Information Sheets for Fixed Rate Bonds and Fixed Rate ISAs (our Information Sheets ). Changes to terminology We are making some changes to our overdrafts terminology. These changes reflect standard wording that is being introduced across the banking industry to make it easier for you to compare costs between current account providers. We are renaming the fees we normally charge if you have an unarranged overdraft on your account or if you make an informal request for an unarranged overdraft: Existing name Unarranged Overdraft Fee Returned Item Fee New name Unarranged Overdraft Usage Fee Unpaid Transaction Fee We are also making changes to reflect that interest payable on arranged overdrafts will now be referred to as arranged overdraft interest. Changes to our savings accounts We are also making some changes to our savings accounts. In particular, we are renaming the Direct Saver Account as the e-savings Account. The account is changing in name only and there will be no change to how you use it. Section 1 of this leaflet summarises the main changes which are being made to our savings accounts. We are also making some changes to General Conditions 2.1.1, 5, 6.6, our Fees Leaflets, our Rates Leaflet and our Information Sheets. These changes will take effect on 16 September These changes alter the terms of the contract between you and us and apply to all our Personal and Private Banking current accounts and savings accounts unless otherwise stated. Please read the information in this leaflet carefully and keep it for future reference. Section 1 of this leaflet summarises the main changes to our Terms and Conditions, Fees Leaflets, Rates Leaflet and Information Sheets. Section 2 of this leaflet provides full details of the changes to our Terms and Conditions. Section 3 of this leaflet provides full details of the changes to our Fees Leaflets. Section 4 of this leaflet provides full details of the changes to our Rates Leaflet. Section 5 of this leaflet provides full details of the changes to our Information Sheets. If you have any questions, or need further information on how these changes affect you, please contact your local branch. You also have the right to close your account or switch to another account we are willing to provide you. You ll have until 16 September 2013 to do so without loss of interest or additional charges. If you do not close your account these changes will take effect as detailed overleaf. The updated versions of our Terms and Conditions, Fees Leaflets, Rates Leaflet and Information Sheets will be available on request in your local branch or on our website rbs.co.uk from 16 September

4 Section 1: Summary of main changes Main conditions being changed in our Terms and Conditions Throughout the Terms and Conditions General Condition 5.6 Account Specific Condition 18 (Direct Saver Account) Account Specific Conditions 35 (Fixed Rate Bond (with automatic reinvestment)), 36 (Fixed Rate Bond (without automatic reinvestment)) and 37 (Fixed Rate ISA) Account Specific Conditions 35 (Fixed Rate Bond (with automatic reinvestment)) and 36 (Fixed Rate Bond (without automatic reinvestment)) Account Specific Condition 35 (Fixed Rate Bond (with automatic reinvestment)) Summary of change We are renaming the fees that apply if you have an unarranged overdraft on your account or if you make an informal request for an unarranged overdraft. We are also making changes to reflect that interest payable on arranged overdrafts will now be referred to as arranged overdraft interest. We are inserting a new General Condition 5.6 to reflect the industry-wide launch of the Current Account Switch Service. This explains that if one of your existing payees switches their account using the Current Account Switch Service, we will update the payee s new account details automatically to ensure your payment instruction still reaches the payee. We are renaming the Direct Saver Account as the e-savings Account. Any references to interest charge, loss of interest for early closure and early redemption fee are being changed to early closure charge. We are amending these Conditions to clarify that if the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from the capital sum invested. We are amending this Condition to clarify that: (i) the duration, interest payment frequency and rights of withdrawal for the new Bond are the same as applied to the original Bond; and (ii) an early closure charge is payable if you close your new Bond after the 30 day withdrawal period following reinvestment. 4

5 Main conditions being changed in our Terms and Conditions Summary of change Account Specific Condition 37 (Fixed Rate ISA) Account Specific Conditions 32, 33, 37, 40 and 43 relating to ISAs Account Specific Conditions 13.3 (Private Banking Deposit Account), 15.3 (Instant Access Savings Account), 16.3 (Instant Savings Tracker Account), 17.4 (First Home Saver Account), 18.9 (Direct Saver Account), 19.8 (Telephone Saver Account), 20.3 (Royalties Saver), 22.5 (Savings Accelerator Savings Account), 23.9 (Direct Saver Plus Account), 24.3 (Instant Saver Account), 30.2 (Gold Deposit Account) and 34.3 (Bonus 30 Account) Main conditions being changed in our Fees Leaflets Throughout the Fees Leaflets Section 9 (Additional Services and Travel Money) Main conditions being changed in our Rates Leaflet Throughout the Rates Leaflet In order to simplify our processes, we are aligning the payment of interest: (i) monthly interest will now be paid on the first business day of the month (instead of the last business day of the month); (ii) annual interest will now be paid on the first business day of April (instead of the last business day in March). This change will come into effect on the first date that interest is payable after 16 September For example: If you are paid interest monthly and you receive interest on 31 August 2013, your next interest payment will be on 1 October 2013, then 1 November 2013 and so on. If you are paid interest annually and you received interest on 31 March 2013, your next payment will be on 1 April 2014, then 1 April 2015, and so on. HM Revenue and Customs has removed the concept of ordinary residence and we are amending our eligibility conditions to reflect this. We are removing the maximum balance limit on these accounts. Summary of change We are renaming the fees that apply if you have an unarranged overdraft on your account or if you make an informal request for an unarranged overdraft. We are also making changes to reflect that interest payable on arranged overdrafts will now be referred to as arranged overdraft interest. This section is being amended to reflect that we no longer accept new items into Safe Custody. Summary of change We are renaming the Direct Saver Account as the e-savings Account. 5

6 Main changes in our Information Sheets Throughout the Information Sheets Closure before the maturity date Summary of change Any references to interest charge are being changed to early closure charge. We are clarifying that if the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from the capital sum invested. Section 2: Detailed changes to our Terms and Conditions On the introductory page in sub-section (a), the words, such as a bond (but not including a cash ISA) are being deleted and replaced with (excluding a cash ISA and Fixed Rate Bond). Throughout the Terms and Conditions: All references to the Unarranged Overdraft Fee are being changed to the Unarranged Overdraft Usage Fee. All references to the Returned Item Fee are being changed to the Unpaid Transaction Fee. All references to a returned item or returned items are being changed to unpaid transaction or unpaid transactions. All references to the Direct Saver Account are being changed to the e-savings Account. General Conditions In General Condition the words other than are being deleted and replaced with including. In General Condition the words, such as a bond (but not including an ISA) are being deleted and replaced with (excluding a cash ISA and Fixed Rate Bond). General Condition (a) is being amended and will now read: (a) charges for the operation of your account, including overdraft charges, arranged overdraft interest and unpaid transaction charges; and General Condition 5.6 is being inserted and will read: 5.6 Changes to payee account details Where you instruct us to make a payment (including standing orders or other payments made using a payee instruction) and we are notified by the Current Account Switch Service that the intended payee has switched accounts using the Current Account Switch Service, we will update the account details of the payee on your payment instruction. In General Condition the words arranged overdraft are being inserted between the words any and interest. The heading of General Condition 6.6 is being amended and will now read Arranged overdraft interest, fees, charges and other costs. General Condition is being deleted and General Conditions to and any cross references will be renumbered accordingly. In General Condition (previously General Condition 6.6.2) the two references to Interest are being changed to Arranged overdraft interest. In General Condition (previously General Condition 6.6.4) the words arranged overdraft are being inserted between the words any and interest. General Condition (previously General Condition 6.6.5) is being amended and will now read: We do not charge unarranged overdraft interest. 6

7 A new General Condition is being inserted and will read: We do not charge arranged overdraft interest on any part of an arranged overdrawn balance which represents an Unpaid Transaction Fee or an Unarranged Overdraft Usage Fee. In General Condition (c) the words arranged overdraft are being inserted between the words or and interest. In General Condition (e) the words arranged overdraft are being inserted between the words or and interest. Account Specific Conditions The Account Specific Conditions 13.3, 18.9, 19.8, 20.3, 22.5, 23.9 and 24.3 are being deleted and the remaining Account Specific Conditions will be renumbered accordingly. In Account Specific Conditions 15.3, 16.3, 17.4, 30.2 and 34.3 the words but it must not exceed 1 million are being deleted. In Account Specific Condition 18.1 the words 18 years are being deleted and replaced with 16 years. In Account Specific Conditions 32.1, 33.1, 37.1, 40.1 and 43.1 the words and ordinarily resident are being deleted. In Account Specific Condition (f) the words interest charge are being deleted and replaced with early closure charge. In Account Specific Condition the number 2.3 is being deleted and replaced with 2.2. In Account Specific Condition the last sentence is being amended and will now read: If you close your Bond before the maturity date, an early closure charge will be payable as detailed in the Information Sheet. Account Specific Condition is being inserted and will read: If the amount of the early closure charge as detailed in the Information Sheet is more than the interest which has accrued at the date of closure, we will deduct the rest from your Bond balance. This would mean the amount will be taken from the capital sum invested. In this situation the closing payment would be less than the amount of money you originally invested in the Bond. Account Specific Condition 35.7 is being amended and will now read: 35.7 Reinvestment At least 30 days before the maturity date, we will send you information on the options available to you at the maturity date including an Information Sheet for a new Bond issue. The rights of withdrawal, duration, and interest payment frequency (e.g. monthly or annually) of the new Bond issue will be the same as applied when you originally invested in your Bond. The interest rate applicable to the new Bond issue could be higher or lower than the rate of interest applicable to your initial deposit You will have until five days before the maturity date (the opt out date ) to tell us that, on the maturity date, we are to pay your initial deposit plus any outstanding interest on your Bond into your nominated account If, before the maturity date, you do not tell us to do this, we will reinvest your initial deposit in the new Bond issue and pay any outstanding interest on your Bond into your nominated account. If the instruction is received after the opt out date but before the maturity date, you will still be able to opt out. Your initial deposit and outstanding interest will be returned to your nominated account within five working days of your request We will write to you to confirm the details of your reinvestment. 7

8 Within 30 days from the date on which we have reinvested your initial deposit, you will have the right to withdraw your initial deposit and any interest your Bond has accrued from the date on which we reinvested your initial deposit up to the date of withdrawal. After the 30 day period has expired, you may close your Bond on giving us 35 days written notice, but an early closure charge will be payable. The early closure charge payable is detailed in the Information Sheet These reinvestment terms will apply on the maturity of every subsequent Bond issue. In Account Specific Conditions , and all references to loss of interest for early closure are being changed to incurring an early closure charge. In Account Specific Condition the words early redemption fee are being deleted and replaced with early closure charge. A new Account Specific Condition is being inserted and will read: If the amount of the early closure charge as detailed in the Information Sheet is more than the interest which has accrued at the date of closure, we will deduct the rest from your bond balance. This would mean the amount will be taken from the capital sum invested. In this situation the closing payment would be less than the amount of money you originally invested in the bond. Existing Account Specific Conditions and will be renumbered accordingly. In Account Specific Condition the last sentence is being amended and will now read: If the external transfer funds are not received within 30 days from the start date, the Fixed Rate ISA account will remain open and will earn interest at the variable Instant Access ISA rate for the time your balance is less than the minimum deposit. General Condition 4.3 explains where you can find details of our interest rates. In Account Specific Condition (b) the words last business day are being deleted and replaced with first business day. In Account Specific Condition the words last business day in March are being deleted and replaced with first business day in April. In Account Specific Condition the words The appropriate interest charge are being deleted and replaced with An early closure charge. In Account Specific Condition the words appropriate number of days interest are being deleted and replaced with early closure charge. In Account Specific Condition the words interest charged are being deleted and replaced with early closure charge. In Account Specific Condition the address for written notices is changing to The Royal Bank of Scotland Group, Waterside Court, Chatham Maritime, Chatham, Kent ME4 4RT. Section 3: Detailed changes to our Fees Leaflets The following change applies to our Personal Banking Charges and Rates of Interest : At section 6 (Interest due on arranged overdrafts), in the sub-section headed 3. Graduate Royalties the second paragraph is being amended and will now read: Graduate Royalties arranged overdrafts are interest free if the overdraft limit does not exceed the thresholds set out below. If an overdraft is arranged with a limit which exceeds those thresholds, you will pay arranged overdraft interest on the amount of the overdrawn balance that exceeds the relevant threshold at a rate of 0.79% per month, which is equivalent to 9.9% EAR. 8

9 The following change applies to our Private Banking Charges and Rates of Interest : At section 9 (Additional Services and Travel Money), in the final row of the table which appears under the sub-heading Safe Custody, the following wording is being inserted at the end of the second paragraph: Please note that we do not accept new items into Safe Custody. Items already held by us in Safe Custody will continue to be held. The following changes apply to our Fees Leaflets: All references to the Unarranged Overdraft Fee are being changed to the Unarranged Overdraft Usage Fee. All references to the Returned Item Fee are being changed to the Unpaid Transaction Fee. All references to a returned item or returned items are being changed to unpaid transaction or unpaid transactions. At section 1 (Plain Speaking glossary), in the definition of Effective Annual Rate of Interest (EAR) the words arranged overdraft are being inserted between the words often and interest. At section 1 (Plain Speaking glossary), in the definition of Nominal Rate the words arranged overdraft are being inserted between the words of and interest. At section 2 (The price for your banking services), the words arranged overdraft are being inserted between the words charges and and interest. At section 6 (Interest due on arranged overdrafts), the heading Interest due on arranged overdrafts is being amended and will now read Arranged overdraft interest. At section 6 (renamed Arranged overdraft interest), the following sentence is being deleted: However, we will not charge interest on any part of the overdrawn balance which is an unarranged overdraft or represents fees, charges or costs of the kind described below under the heading Sums which do not bear interest. At section 6 (renamed Arranged overdraft interest), all references to pay any interest and pay interest are being deleted and replaced with the words pay arranged overdraft interest. At section 6 (renamed Arranged overdraft interest), the sub-heading Account switching service interest free overdraft is being amended and will now read Current Account Switch Service interest free overdraft. At section 6 (renamed Arranged overdraft interest), the sub-section Calculation and application of interest is being amended and will now read: Calculation and application of arranged overdraft interest Arranged overdraft interest is calculated on a daily basis and charged monthly. The arranged overdraft interest we charge in each charging period will be debited from your account 16 days after the end of that charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). Your charging period runs from month to month, usually from the date you opened your account. For example if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us. If we are going to debit arranged overdraft interest from your account, we will give you not less than 14 days notice of how much we are going to debit and when. At section 6 (renamed Arranged overdraft interest), the sub-section headed Sums which do not bear interest, including the paragraph below, is being deleted. 9

10 At section 7 (renamed Arranged Overdraft, Unarranged Overdraft and Unpaid Transaction Fees), the first Fee amount sub-heading and the paragraph below are being amended and will now read: Fee amount 6. Maximum charge One fee per charging period ( 6). At section 7 (renamed Arranged Overdraft, Unarranged Overdraft and Unpaid Transaction Fees), the second Fee amount sub-heading and the paragraph below are being amended and will now read: Fee amount 6 per day for unarranged overdrafts greater than 6. Maximum charge 15 fees per charging period ( 90). At section 7 (renamed Arranged Overdraft, Unarranged Overdraft and Unpaid Transaction Fees), the third Fee amount sub-heading and the paragraph below are being amended and will now read: Fee amount 6 for each unpaid transaction. Maximum charge 10 fees per charging period ( 60). Section 4: Detailed changes to our Rates Leaflet All references to the Direct Saver Account are being changed to e-savings Account. At the section headed Summary Box Key Information for our Savings Accounts, the words Direct Saver are being deleted and replaced with e-savings. At the section headed Summary Box Key Information for our Savings Accounts, in the final row of the table the words early redemption fee are being deleted and replaced with early closure charge. At the section headed Summary Box Key Information for our Savings Accounts, in the final row of the table, the words Cash ISA are being deleted and replaced with Instant Access ISA. At the section headed Summary Box Key Information for our Savings Accounts, in the final row of the table the word Interest is being deleted and replaced with An early closure charge. Section 5: Detailed changes to our Information Sheets For Fixed Rate Bonds: All references to Interest Charge and interest charge are being changed to early closure charge. In the table headed Bond Details the words Interest charge incurred for early closure of the Bond are being changed to Early closure charge for closure before the maturity date. Below the asterisked paragraph which appears below the table headed Bond Details the following wording is being inserted: If the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from your Fixed Rate Bond balance. This would mean the amount will be taken from the capital sum invested and the closing payment would be less than the amount of money you originally invested. 10

11 In the table headed Summary Box, the final two sentences in the row headed Withdrawal arrangements are being amended and will now read: If you close your Bond before the maturity date, your initial deposit and any accrued interest less the early closure charge will be paid into your nominated account. If the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from your Fixed Rate Bond balance. This would mean the amount will be taken from the capital sum invested and the closing payment would be less than the amount of money you originally invested. A Fixed Rate Bond may be closed in the event of Death or Involuntary Redundancy, in these instances, an early closure charge will not apply, 35 days notice will still be required. For Fixed Rate Bonds with automatic reinvestment only: At the section headed What happens to your bond on maturity? : In the second paragraph after the words (e.g. monthly or annually), the words and with the same rights of withdrawal are being inserted; At the end of the third paragraph, the sentence After the 30 day period has expired you may close your Bond on giving us 35 days written notice but an early closure charge will be payable. is being inserted. For Fixed Rate ISA: Under the table headed Interest rates, the words last business day in March are being deleted and replaced with first business day in April. In the table headed Charges all references to Charge are being changed to Early closure charge. Immediately below the table headed Charges the following sentence is being inserted: If the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from your Fixed Rate ISA account balance. This would mean the amount will be taken from the capital sum invested and the closing payment would be less than the amount of money you originally invested. In the table headed Summary Box the final sentence in the row headed Withdrawal Arrangements is being amended and will now read: An early closure charge calculated on the rate at which interest is paid at the time of closure will be payable for closure of the Fixed Rate ISA at any time before the Fixed Rate ISA maturity date. If the early closure charge is more than the interest which has accrued at the date of closure, the remainder payable will be taken from your Fixed Rate ISA account balance. This would mean the amount will be taken from the capital sum invested and the closing payment would be less than the amount of money you originally invested. 11

12 We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority except for consumer credit where we are licensed by the Office of Fair Trading. The Royal Bank of Scotland plc. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Registered in Scotland No RBS TEMP 1 (Q2 2013)

Savings Interest Rates

Savings Interest Rates Savings Interest Rates Instant Access Savings Account Instant Savings Tracker Account First Home Saver Account Bonus 30 Account Instant Access ISA Direct Saver Telephone Saver Rainbow Savings Account Cash

More information

Fees. A guide to personal account fees

Fees. A guide to personal account fees Fees A guide to personal account fees We re committed to helping you get the most out of your account which includes making you aware of the charges and rates of interest that apply to your account. It

More information

Fees. A guide to personal account fees

Fees. A guide to personal account fees Fees A guide to personal account fees We re committed to helping you get the most out of your account which includes making you aware of the charges and rates of interest that apply to your account. It

More information

Select Account. The essential guide to your new account

Select Account. The essential guide to your new account Select Account The essential guide to your new account 2 Welcome to your Select Account Your new account gives you the convenience of being able to withdraw money from any cash machine in the UK, as well

More information

Overdrafts explained. A guide to our overdraft charges and how to avoid them

Overdrafts explained. A guide to our overdraft charges and how to avoid them Overdrafts explained guide to our overdraft charges and how to avoid them Overdrafts explained Contents We ve put together this guide to explain the different kinds of overdrafts and show you the fees

More information

Personal & Private Current Account Fees & Interest Rates

Personal & Private Current Account Fees & Interest Rates Personal & Private Current Account Fees & Interest Rates Here for you Here for you Contents Page 1. Introduction 4 2. Monthly account fees 5 3. Interest we pay you 6 4. Arranged overdraft interest 7 5.

More information

Changes to your Terms and Conditions. Important Information

Changes to your Terms and Conditions. Important Information Changes to your Terms and Conditions Important Information Contents Section 1: Summary of Changes 4 5 Section 2: Detailed Changes to our Terms and Conditions 6 8 Changes to our General Conditions Protecting

More information

Savings Account Rates. Rates correct as at 18 November 2013

Savings Account Rates. Rates correct as at 18 November 2013 Savings Account Rates Rates correct as at 18 November 01 Contents Accounts available to new customers Instant Saver Account Cash ISA First Saver Account Fixed Rate Bond Fixed Rate ISA Accounts not available

More information

A guide to personal accounts fees and interest

A guide to personal accounts fees and interest A guide to personal accounts fees and interest current accounts savings accounts We re committed to helping you get the most out of your account which includes making you aware of the charges and rates

More information

Rate or fee? What is it? Find out more. Account fee No monthly account fee page 3

Rate or fee? What is it? Find out more. Account fee No monthly account fee page 3 Rates and fees At a glance Rate or fee? What is it? Find out more Account fee No monthly account fee page 3 Interest we ll pay you when you have money in your account 3,000 or less, we ll pay 3.00% AER

More information

Keeping You Informed. Personal Current and Savings Accounts

Keeping You Informed. Personal Current and Savings Accounts Keeping You Informed Personal Current and Savings Accounts Important Information This leaflet tells you about a number of changes and improvements we are making to the services we offer our customers.

More information

Business Banking. Business account charges

Business Banking. Business account charges Business Banking Business account charges Contents Page Introduction 3 Summary of Business Tariffs 4 Start-ups 4 Treasurers Account Tariff 4 Business Current Account Standard Tariff 5-6 Business Plus Account

More information

Account Specific Terms and Conditions. Effective from 15 May 2015

Account Specific Terms and Conditions. Effective from 15 May 2015 Account Specific Terms and Conditions Effective from 15 May 2015 1 Account Specific Terms and Conditions contents Citigold Current Account pages 3-4 Citi Plus Current Account pages 5-6 Citi Access Account

More information

Savings account conditions and information.

Savings account conditions and information. Savings Savings account conditions and information. (For personal savings accounts that are no longer available to new customers.) page heading 1 Savings account Conditions. This booklet contains the conditions

More information

Interest rates and charges. Correct as at 1 January 2014 (unless stated otherwise)

Interest rates and charges. Correct as at 1 January 2014 (unless stated otherwise) rates and charges Correct as at 1 January 2014 (unless stated otherwise) rates and charges The rate and charges information set out below that applies to your product forms part of the terms and conditions

More information

A guide to personal accounts fees and interest

A guide to personal accounts fees and interest A guide to personal accounts fees and interest current accounts savings accounts We re committed to helping you get the most out of your account which includes making you aware of the charges and rates

More information

Summary Box Key Product Information for our Savings Account(s)

Summary Box Key Product Information for our Savings Account(s) Interest Rate Conditions for bonus payment Withdrawal arrangements Premium Saver One or more withdrawals in the month 1 24,999 0.10% 25,000 49,999 0.10% 50,000 1,000,000 0.20% Over 1,000,000 0.20% No withdrawals

More information

Fees. A guide to personal account fees

Fees. A guide to personal account fees Fees A guide to personal account fees We re committed to helping you get the most out of your account which includes making you aware of the charges and rates of interest that apply to your account. It

More information

Interest rates and charges. Correct as at 10 November 2014 (unless stated otherwise)

Interest rates and charges. Correct as at 10 November 2014 (unless stated otherwise) rates and charges Correct as at 10 November 2014 (unless stated otherwise) rates and charges The rate and charges information set out below that applies to your product forms part of the terms and conditions

More information

How often do you see that?

How often do you see that? 5 % AER* variable Interest and Instant Access How often do you see that? The Access Plus Deposit Account *4.92% gross variable Access Plus not your everyday deposit account It pays you 5%* AER (4.92% Gross)

More information

Personal and Private Banking Terms and Conditions. Personal Banking Charges and Rates of Interest. How to make the most of your account

Personal and Private Banking Terms and Conditions. Personal Banking Charges and Rates of Interest. How to make the most of your account Personal and Private Banking Terms and Conditions Personal Banking Charges and Rates of Interest How to make the most of your account This leaflet is also available in Braille, large print and on audio

More information

Important information about your savings account

Important information about your savings account Important information about your savings account Important information about your savings account 1 Thank you for opening a Kent Reliance savings account. This leaflet contains information to help you

More information

Savings. How to make the most of your money

Savings. How to make the most of your money Savings How to make the most of your money Contents 1 Introduction 2 Step-by-step 3 At-a-glance 4 ISAs 6 Instant access accounts 9 Notice accounts 10 Telephone and Internet accounts 11 Summary Box 12 Fixed

More information

ISA and Investment Funds Key Features

ISA and Investment Funds Key Features ISA and Investment Funds Key Features From Standard Life through Standard Life Client Management This is an important document. Please read it and keep for future reference. The Financial Conduct Authority

More information

Monthly Service Charge: $8.95 Includes free Debit Cards, usage of Capital One Bank image-enabled ATMs, and access to our extensive Branch Network.

Monthly Service Charge: $8.95 Includes free Debit Cards, usage of Capital One Bank image-enabled ATMs, and access to our extensive Branch Network. EXPLANATION OF VARIOUS KEY SERVICES AND CHARGES Here are some details about Regular Checking services. KEY ACCOUNT TERMS AND CHARGES: Monthly Service $8.95 Includes free Debit Cards, usage of Capital One

More information

HIGH YIELD CHECKING. EXPLANATION OF SOME OF OUR KEY SERVICES AND CHARGES Here are details about High Yield Checking services.

HIGH YIELD CHECKING. EXPLANATION OF SOME OF OUR KEY SERVICES AND CHARGES Here are details about High Yield Checking services. EXPLANATION OF SOME OF OUR KEY SERVICES AND CHARGES Here are details about High Yield Checking services. KEY ACCOUNT TERMS AND CHARGES: Monthly Service Charge: No monthly service charge. Includes free

More information

Your account charges explained.

Your account charges explained. Your account charges explained. To ensure you have everything you need to know about our charges, this brochure has been designed to let you know when and how they will be applied. The charges and tariffs

More information

ISA and Personal Portfolio

ISA and Personal Portfolio ISA and Personal Portfolio Key Features This is an important document. Please read it and keep for future reference. The Financial Conduct Authority is a financial services regulator. It requires us, Standard

More information

www.scottishbs.co.uk Cash ISA Plus

www.scottishbs.co.uk Cash ISA Plus www.scottishbs.co.uk Cash ISA Plus What are ISAs? They are special types of savings accounts where interest is paid tax-free. You normally have to pay tax on any interest, dividends or bonuses earned on

More information

A Guide to Personal Accounts Fees and Interest

A Guide to Personal Accounts Fees and Interest A Guide to Personal Accounts Fees and Interest Current Accounts Savings and Deposit Accounts What s in this brochure? Page 1. Plain speaking glossary of terms 3 2. Services you don t pay for 4 3. Changes

More information

Active Money Personal Pension Key Features

Active Money Personal Pension Key Features Active Money Personal Pension Key Features This is an important document. Please read it and keep for future reference. The Financial Conduct Authority is the independent financial services regulator.

More information

A Guide to Personal Accounts Fees and Interest

A Guide to Personal Accounts Fees and Interest A Guide to Personal Accounts Fees and Interest Current Accounts Savings and Deposit Accounts What s in this brochure? Page 1. Plain speaking glossary of terms 3 2. Services you don t pay for 4 3. Changes

More information

Business Transaction and Investment Accounts

Business Transaction and Investment Accounts Business Transaction and Investment Accounts Terms and Conditions Everyday Business Account Business Management Account Business WebSavings Account Premier Investment Account Farm Management Deposit Accounts

More information

Overdraft Control. Helping you avoid unarranged overdrafts. Helpful banking

Overdraft Control. Helping you avoid unarranged overdrafts. Helpful banking Overdraft Control Helping you avoid unarranged overdrafts Helpful banking Overdraft Control is a service only available on the Select Account and is designed to help you avoid unarranged overdrafts on

More information

Zurich Stocks and Shares ISA. Terms and conditions

Zurich Stocks and Shares ISA. Terms and conditions Zurich Stocks and Shares ISA Terms and conditions Contents Introduction 3 The Terms and conditions 3 Roles and responsibilities 3 Risks 3 Terms and conditions 4 21) Your contract with us 4 22) Roles and

More information

Current Account Conditions and AccounT Information.

Current Account Conditions and AccounT Information. Current Account Conditions and AccounT Information. If you open an account with us it will be with Yorkshire Building Society (trading as Norwich & Peterborough Building Society, Norwich & Peterborough

More information

Select Silver Account. The essential guide to your new account

Select Silver Account. The essential guide to your new account Select Silver Account The essential guide to your new account The RBS Customer Charter Renewing our commitments to you We want to become Britain s most Helpful Bank. That s why we launched our Customer

More information

Personal and Private Banking Terms and Conditions

Personal and Private Banking Terms and Conditions Personal and Private Banking Terms and Conditions Customers with Disabilities We offer a range of services that may assist you with your day-to-day banking requirements such as literature available in

More information

Personal Banking. Terms and Conditions and Charges. Effective from 18 June 2015

Personal Banking. Terms and Conditions and Charges. Effective from 18 June 2015 Personal Banking Terms and Conditions and Charges Effective from 18 June 2015 2 Personal Banking Terms and Conditions and Charges Contents Page Charges and Overdrafts 3 Charges 3 Overdraft 5 Current account

More information

Club Lloyds Account or Benefits Package

Club Lloyds Account or Benefits Package Club Lloyds Account or Benefits Package Thank you for opening/converting your account with Lloyds Bank plc. Our agreement with you is made up of general conditions (contained in the Personal Banking terms

More information

Your Current Account Terms

Your Current Account Terms Your Current Account Terms RBS Personal & Private Current Account Terms Personal & Private Current Account Fees & Interest Rates Helping you get the most from your Personal & Private RBS Current Account

More information

Savings Accounts. General Terms and Conditions

Savings Accounts. General Terms and Conditions Allenview House, Hanham Road, Wimborne, Dorset BH21 1AG Telephone: 0800 783 2367 Fax: 01202 841694 Email: savings@teachersbs.co.uk Web: teachersbs.co.uk Savings Accounts General Terms and Conditions 1.

More information

Current Accounts. Banking that gives you more for your money

Current Accounts. Banking that gives you more for your money Current Accounts Banking that gives you more for your money Contents 1 Service for all 2 At-a-glance 5 No-nonsense 6 Make the most of it 7 Extra special 9 Something for everyone 10 Opening your new account

More information

Price list and guide to fees and interest for personal customers. Applies from December 2015

Price list and guide to fees and interest for personal customers. Applies from December 2015 Price list and guide to fees and interest for personal customers Applies from December 2015 At First Trust Bank, it is our policy to provide you with a service that is clear and consistent. To make sure

More information

HALIFAX CASH ISA. Conditions and information

HALIFAX CASH ISA. Conditions and information HALIFAX CASH ISA. Conditions and information Welcome to Halifax 3 Section 1 How these conditions work 5 Section 2 Special Conditions 7 ISA Saver Variable 12 ISA Saver Online 13 ISA Saver Fixed 14 Junior

More information

Current Accounts. Important information

Current Accounts. Important information Current Accounts Important information This leaflet has been designed to give you the information you need when opening a current account with Nationwide. It is important that you read this information

More information

Summary of Interest Rates as at 20 February 2015

Summary of Interest Rates as at 20 February 2015 Summary of Interest Rates as at 20 February 2015 Closed Issue Variable Savings Interest Rates We recently reviewed our savings accounts and after careful consideration we simplified our range by streamlining

More information

WHERE SAVERS COME FIRST. (Issue 3) BEST ISA PROVIDER BEST SAVINGS ACCOUNT PROVIDER

WHERE SAVERS COME FIRST. (Issue 3) BEST ISA PROVIDER BEST SAVINGS ACCOUNT PROVIDER WHERE SAVERS COME FIRST (Issue 3) BEST ISA PROVIDER BEST SAVINGS ACCOUNT PROVIDER The Financial Services Authority is the independent Financial Services regulator. It requires us, BM Savings, a division

More information

For professional advisers only CLEAR CHARGES. Pension Portfolio. royallondon.com

For professional advisers only CLEAR CHARGES. Pension Portfolio. royallondon.com For professional advisers only CLEAR CHARGES Pension Portfolio royallondon.com INTRODUCTION At Royal London, we re all for making pensions as transparent as possible. That s why we want you to be clear

More information

Switching Your Account to us. A guide to the Current Account Switch Service

Switching Your Account to us. A guide to the Current Account Switch Service Switching Your Account to us A guide to the Current Account Switch Service Introduction Now you are switching to us, we will handle everything for you in 7 working days from the date your account is opened

More information

Please be aware that this option is not covered by the Current Account Switch Guarantee. How to contact us 0345 366 6470

Please be aware that this option is not covered by the Current Account Switch Guarantee. How to contact us 0345 366 6470 Switching guide Contents 2 Introduction 2 How to contact us 3 Benefits of the Current Account Switch Service 3 Current Account Switch Guarantee 4 Easy-to-use service 4 How to switch 4 Recurring debit card

More information

Investment Funds. Supplementary Information Document (SID) Provided by RBS Collective Investment Funds Limited

Investment Funds. Supplementary Information Document (SID) Provided by RBS Collective Investment Funds Limited Investment Funds Supplementary Information Document (SID) Provided by RBS Collective Investment Funds Limited About this document This document is designed to provide you with information about Investment

More information

Special Terms and Conditions for Savings/Deposit Accounts Opening and Closing Accounts Applications 3. Payments from your Account

Special Terms and Conditions for Savings/Deposit Accounts Opening and Closing Accounts Applications 3. Payments from your Account Special Terms and Conditions for Savings/Deposit Accounts (Please note that these Special Terms and Conditions apply in addition to the General Terms and Conditions for Business. In the event of a conflict

More information

Personal Banking. Terms and Conditions

Personal Banking. Terms and Conditions Personal Banking Terms and Conditions This leaflet is also available in large print. If you are unhappy with your choice of account, you have 14 days to cancel it. That 14 day period runs from the later

More information

Business Banking. Business account charges

Business Banking. Business account charges Business Banking Business account charges Contents Page Introduction 3 Summary of Business s 4 Start-ups 4 Community Current Account 4 Business Current Account Standard 5-6 Business Plus Account 5-6 Foundation

More information

Your simple ISA guide

Your simple ISA guide Your simple ISA guide How to make the most of your tax efficient savings and investments New ISA allowance 15,000 Contents An introduction to cash ISAs 4 Cash ISA 6 Fixed Rate ISA 7 Stocks & Shares ISA

More information

Sample Credit Card Agreement

Sample Credit Card Agreement Credit Cards Sample Credit Card Agreement Please note this is a sample credit card agreement. It does not contain a credit limit, any interest rates, an APR or the Total Amount Payable as this information

More information

SAVINGS CONDITIONS AND INFORMATION. For personal savings accounts that are no longer available to new customers.

SAVINGS CONDITIONS AND INFORMATION. For personal savings accounts that are no longer available to new customers. SAVINGS CONDITIONS AND INFORMATION. For personal savings accounts that are no longer available to new customers. CONTENTS. About this booklet 3 Section 1 5 Section 2 7 Halifax Liquid Gold 7 Save4it 8 Halifax

More information

Classic Account. With you when you want a good all rounder.

Classic Account. With you when you want a good all rounder. Classic Account With you when you want a good all rounder. You ll find everything you need to know about your new Classic Account in the following pages. Welcome 1 Your Bank of Scotland debit card 2 Choose

More information

m&s monthly SavEr Price List NEW FASHIONED BANKING

m&s monthly SavEr Price List NEW FASHIONED BANKING m&s PrEmium current account, m&s PrEmium current account with insurance and m&s monthly SavEr Price List EffEctivE from 17 february 2015 NEW FASHIONED BANKING the prices and information applicable to your

More information

Business Banking. Terms and Conditions. Liquidity Manager Notice Account Business Customers

Business Banking. Terms and Conditions. Liquidity Manager Notice Account Business Customers Business Banking Terms and Conditions Liquidity Manager Notice Account Business Customers LIQUIDITY MANAGER NOTICE ACCOUNT TERMS These terms apply to the following Accounts provided by The National Westminster

More information

Investment Funds Provided by RBS Collective Investment Funds Limited

Investment Funds Provided by RBS Collective Investment Funds Limited Supplementary Information Document (SID) Investment Funds Provided by RBS Collective Investment Funds Limited About this document This document is designed to provide you with information about Investment

More information

Key features. For customers One Retirement

Key features. For customers One Retirement For customers One Retirement Key features Contents Its aims 02 Your commitment 02 Risks 03 Questions and answers 04 Secure retirement income (SRI) 08 Other information 11 How to contact us 12 The Financial

More information

Free Standing Additional Voluntary Contributions Plan Key Features

Free Standing Additional Voluntary Contributions Plan Key Features Free Standing Additional Voluntary Contributions Plan Key Features This is an important document. Please read it and keep for future reference. The Financial Conduct Authority is a financial services regulator.

More information

Key Features of the Funds Portfolio and ISA Funds Portfolio

Key Features of the Funds Portfolio and ISA Funds Portfolio Key Features of the Funds Portfolio and ISA Funds Portfolio Global Investment Centre This is an important document. You need to read this before you invest in the Funds Portfolio and ISA Funds Portfolio.

More information

ONLINE INVESTMENTS OUR FUND RANGE AND INVESTMENTS.

ONLINE INVESTMENTS OUR FUND RANGE AND INVESTMENTS. ONLINE INVESTMENTS OUR FUND RANGE AND INVESTMENTS. Why is it important to read this document? This document explains the funds available for you to invest in through our Investment ISA, which is a Stocks

More information

ISA Guide How to make the most of your tax efficient savings and investments

ISA Guide How to make the most of your tax efficient savings and investments ISA Guide How to make the most of your tax efficient savings and investments How to save with an ISA Whether you re saving for a holiday, a deposit for your dream home or a comfortable retirement, an Individual

More information

PRICE LIST. Club Lloyds Private Banking Account and Flexible Current Account

PRICE LIST. Club Lloyds Private Banking Account and Flexible Current Account PRICE LIST Club Lloyds Private Banking Account and Flexible Current Account Club Lloyds Private Banking Account and Flexible Current Account This leaflet is a guide to the main fees applying to the Club

More information

Key Features Document

Key Features Document Keyfacts Key Features Document Transact Individual Savings Account (ISA) Integrated Financial Arrangements plc A firm authorised and regulated by the Financial Conduct Authority The Financial Conduct Authority

More information

Current Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions

Current Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions Current Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions With effect from 5 July 2015 Terms and conditions of the

More information

Your Virgin Essential Current Account

Your Virgin Essential Current Account Your Virgin Essential Current Account The Terms July 2015 These are the Terms of your Virgin Essential Current Account. These Terms, along with our Welcome guide, make up our agreement with you. We give

More information

Savings. Terms and Conditions

Savings. Terms and Conditions Savings Terms and Conditions Contents 1. Opening your account 2. Payments into your account 3. Taking money out of your account 4. Notice periods 5. Contact 6. Keeping us informed 7. Keeping you informed

More information

General Price List and Interest Rates

General Price List and Interest Rates General Price List and Interest Rates The information in this leaflet is correct as at 10 November 2014 The prices and information in this leaflet apply to your personal account, unless your account is

More information

Rates and Charges. Effective from 6 October 2014

Rates and Charges. Effective from 6 October 2014 Rates and Charges Effective from 6 October 2014 For full details of when and how interest is payable, please refer to your Account Specific Terms and Conditions. Previous interest rates For previous interest

More information

Terms and Conditions for the Online Notice Deposit 7 & 21 Accounts

Terms and Conditions for the Online Notice Deposit 7 & 21 Accounts Terms and Conditions for the Online Notice Deposit 7 & 21 Accounts This document contains important information. Please read carefully and retain for future reference. July 2014 Terms and Conditions These

More information

Business Banking. Business account charges

Business Banking. Business account charges Business Banking Business account charges Contents Services you don t pay for 2 Business Tariffs frequently used services 3 How to reduce your transaction charges 5 Charges for one off account services

More information

ISA and Investment Fund Key features

ISA and Investment Fund Key features ISA and Investment Fund Key features This is an important document. Please read it and keep for future reference. The Financial Services Authority is the independent financial services regulator. It requires

More information

Rates and Charges. Effective from 1 January 2016

Rates and Charges. Effective from 1 January 2016 Rates and Charges Effective from 1 January 2016 For full details of when and how interest is payable, please refer to your Account Specific Terms and Conditions. Previous interest rates For previous interest

More information

first direct Money Market Account Terms and Conditions

first direct Money Market Account Terms and Conditions first direct Money Market Account Terms and Conditions first direct Money Market Account Terms and Conditions These Money Market Terms and Conditions (the Money Market Terms ) are Additional Conditions

More information

Intelligent Finance Conditions June 2014

Intelligent Finance Conditions June 2014 Intelligent Finance Conditions June 2014 Introduction This booklet sets out how your Intelligent Finance plan works and the conditions that apply to it and the jars within it. Intelligent Finance no longer

More information

Your guide to Annuities

Your guide to Annuities Your guide to Annuities From Standard Life It s good to know what s around the next corner 1 of 24 If you would like a secure source of income and have a built up pension fund or a lump sum to invest,

More information

Business Banking. Terms Business Customers. Ahead for business

Business Banking. Terms Business Customers. Ahead for business Business Banking Terms Business Customers Ahead for business Contents Page Use of your information and regulatory details 3 Account Terms 5 Section A General terms which apply to all Accounts 6 Section

More information

The UK Fixed Income Plan 1

The UK Fixed Income Plan 1 The UK Fixed Income Plan 1 A five year fixed term investment providing a fixed income of either 6.25% once a year or 0.50% monthly. Your capital is not guaranteed and you may get back less than you invested.

More information

S t. James s P lace B ank C onditions June 2014

S t. James s P lace B ank C onditions June 2014 S t. James s P lace B ank C onditions June 2014 INTRODUCTION R This booklet sets out how your St. James s Place Bank account works and the conditions that apply to it and the facilities within it. If you

More information

ACCOUNT CHARGES. Your account charges explained

ACCOUNT CHARGES. Your account charges explained ACCOUNT CHARGES Your account charges explained September 2013 Account charges To put your business in greater control we d like to fully explain your business banking fees. Here we ll outline how our charges

More information

Online Fixed Rate Cash ISA Range

Online Fixed Rate Cash ISA Range Online Fixed Rate Range This document provides you with key information about s so that you can make an informed and confident choice about saving with a Skipton. s protect your savings interest from Personal

More information

Mortgage Account Charges. The charges you may need to pay in connection with your mortgage

Mortgage Account Charges. The charges you may need to pay in connection with your mortgage Mortgage Account Charges The charges you may need to pay in connection with your mortgage Tariff of Mortgage Charges RBS is closely involved in the mortgage industry s initiative with the Council of Mortgage

More information

Contents. Page. Page. Charges 2 Payments out of your account 2 Payments into your account 3 Other charges 4

Contents. Page. Page. Charges 2 Payments out of your account 2 Payments into your account 3 Other charges 4 Account Terms and Conditions Effective from 1 October 2015 Contents Charges 2 Payments out of your account 2 Payments into your account 3 Other charges 4 Overdrafts 4 Product Summaries 6 1st Account 6

More information

Freedom Checking A Guide to Freedom Checking Fees

Freedom Checking A Guide to Freedom Checking Fees Monthly Service Fee Monthly Service Fee: Easy Ways to Avoid the Monthly Service Charge: $8 for accounts with e-statements $10 for accounts with paper statements Maintain a monthly minimum balance of $1,000

More information

UNION BANK UK PLC CURRENT ACCOUNT KEY FEATURES

UNION BANK UK PLC CURRENT ACCOUNT KEY FEATURES UNION BANK UK PLC CURRENT ACCOUNT KEY FEATURES Version 2.0 July 2012 Authorised and regulated by the Financial Services Authority This document sets out the key features of our Current Account for personal

More information

This factsheet will use the term ISA to refer to both ISAs and NISAs.

This factsheet will use the term ISA to refer to both ISAs and NISAs. PUBLISHED November 2015 FACTSHEET Individual Savings Accounts, incorporating New ISAs On the 1 st July 2014 there were some significant changes to Individual Savings Accounts (ISAs) and the subscription

More information

3 YEAR FIXED TERM DEPOSIT ACCOUNT. Provided by Scottish Widows Bank TERMS AND CONDITIONS

3 YEAR FIXED TERM DEPOSIT ACCOUNT. Provided by Scottish Widows Bank TERMS AND CONDITIONS 3 YEAR FIXED TERM DEPOSIT ACCOUNT Provided by Scottish Widows Bank TERMS AND CONDITIONS TERMS AND CONDITIONS Our agreement with you is made up of these terms and conditions that apply to the 3 Year Fixed

More information

Schedule of Fees and Charges

Schedule of Fees and Charges Citibank Accounts Schedule of Fees and Charges Transaction and Savings Accounts Effective 3 March 2014 Schedule of Fees and Charges What is the Schedule of Fees and Charges? This Schedule of Fees and Charges

More information

Savings & Current Account. Terms & Conditions

Savings & Current Account. Terms & Conditions Savings & Current Account Terms & Conditions 1 These Conditions apply from 3 July 2015. These Conditions apply to all Cumberland savings and current accounts and explain the way in which your account works.

More information

Open Invest. Important Information Guide. Explaining the changes to your Open Invest Service

Open Invest. Important Information Guide. Explaining the changes to your Open Invest Service Open Invest Important Information Guide Explaining the changes to your Open Invest Service This important guide provides details of the changes to your investment service and what they mean for you. Contents

More information

Individual Savings Account Supplementary Terms

Individual Savings Account Supplementary Terms Individual Savings Account Supplementary Terms Individual Savings Account Supplementary Terms and Conditions for Stocktrade Retail Clients forming part of the Agreement between Stocktrade (a division of

More information

Inherited ISA Allowance

Inherited ISA Allowance Inherited ISA Allowance Your guide This provides details on using an inherited ISA allowance, also referred to as an additional permitted subscription (APS) allowance, with Nationwide and transferring

More information

A Guide to Fees and Charges for Personal Accounts

A Guide to Fees and Charges for Personal Accounts A Guide to Fees and Charges for Personal Accounts This document contains important information. Please read carefully and retain for future reference. March 2015 Contents Welcome to AIB page 2 Account

More information

H o w to r e a d yo u r s t a te m e n t - p e r s o n a l c u r r e n t a c c o u n ts

H o w to r e a d yo u r s t a te m e n t - p e r s o n a l c u r r e n t a c c o u n ts H o w to r e a d yo u r s t a te m e n t - p e r s o n a l c u r r e n t a c c o u n ts Introduct ion We have produced this guide to help you to understand how to read your Danske Bank current account

More information

Retirement Account Plan Key features

Retirement Account Plan Key features Retirement Account Plan Key features This is an important document. Please read it and keep for future reference. The Financial Conduct Authority is a financial services regulator. It requires us, Standard

More information