Integration of Behavioral Health Family Intervention/Child Welfare Transformation Strategy. Invitation to Negotiate (ITN) Solicitation # 001

Transcription

1 Integration of Behavioral Health Family Intervention/Child Welfare Transformation Strategy Invitation to Negotiate (ITN) Solicitation # 001

2 SECTION I: INTRODUCTION INVITATION TO NEGOTIATE Solicitation #001 A. INVITATION TO NEGOTIATE STATEMENT OF NEED AND PURPOSE Broward Behavioral Health Coalition, Inc. (hereinafter referred to as BBHC) solicits applications from its designated qualified network providers (as determined in accordance with the BBHC policies and procedures), currently providing, or capable and willing to provide, family focused treatment to promote family preservation in Broward County as part of a continuum of behavioral health care for individuals, children, youth, and their families. BBHC will fund applicants that develop and operationalize strategies to deliver integrated services for families with substance abuse issues, which may include a mental health problem, putting children at risk, resulting in positive outcomes for them and at the community level. Any person interested in responding to the solicitation must comply with any and all of the terms and conditions described in the solicitation. A failure to read, understand, or comply with the terms of the solicitation may result in the BBHC s inability to accept or fully consider the response. BBHC s mission is to advocate and ensure an effective and efficient behavioral health system of care is available in Broward County. Consistent with BBHC s mission, this solicitation is seeking innovative responses that will maximize efficiencies and improve outcomes for the parents and children in Broward County, Florida, resulting in enhanced safety, well-being and permanency for identified children whose parents have substance abuse or mental health issues (or both). In the state of Florida, parental substance abuse is a major contributing factor in cases of child abuse and neglect and is one of the major reasons for child out-of-home placements. In Fiscal Year (FY) , fifty-six percent (56%) of the child abuse allegations that were verified had indications of parental substance use disorders. During this same timeframe, sixty percent (60%) of the out-of-home placements were due to parental substance use disorders. There also were twice as many children with parents with substance abuse disorders in care for more than nine (9) months than for children with parents without indications of substance abuse. Traditionally, when child protective investigators suspect substance use or mental health disorders, they refer the parent to a substance abuse or mental health treatment program for an assessment and subsequent treatment. This practice has proven in Florida and nationally to be less than effective. Many parents do not make or keep appointments for their assessment and subsequent treatment. The goal of the services funded under this solicitation is to demonstrate more effective approaches to the problem of treating substance abuse and mental illness among parents of children involved in the child welfare system. Page 2 of 53

3 BBHC is issuing this solicitation to interested parties for the purpose of funding a program (s) designed to demonstrate the effectiveness of an integrated care coordination/case management and clinical treatment model, which will fully integrate substance abuse and mental health treatment services into the care coordination/case management of children and families participating in the child welfare system. Consistent with the Florida Department of Children and Families Child Protection Transformation Project, BBHC s solicitation focuses on the philosophy that if caregiver substance abuse is identified, and if the caregiver is engaged in successful treatment resulting in abstinence and recovery, and if the caregiver s progress in achieving the substance abuse treatment plan/behavioral health plan is coordinated with child protective investigation, then prognosis is improved for the family to stay together or be reunified, and for reducing the probability of future child abuse/neglect in that family. From the funds for this specific solicitation, $314,497 is provided for this program (s) to integrate substance abuse and mental health treatment services into the comprehensive service provision, including care coordination/case management, of families identified by the BSO CPI Unit with parents that present with substance abuse and/or mental health problems putting children at risk of harm. The Behavioral Health and Child Welfare Integrated Recovery Initiative is an integrated and coordinated system that included the Broward Sheriff s Office (BSO) Child Protective Investigation (CPI) Unit, ChildNet, Broward County s Substance Abuse and Mental Health (SAMH) provider network, certified peer specialist services, BBHC, and the Department of Children and Families (DCF). Through this solicitation, these entities will partner to ensue families identified by BSO CPI Unit, with parents that present with substance abuse/mental health problems putting their children at risk of harm, are linked to clinically appropriate services. The expectation is that these families will receive the necessary services and resources, in an individualized manner, within a comprehensive, integrated system of care to facilitate their recovery. Through this solicitation, BBHC s goal is to fund evidence-based practices that promote safety, well-being, and self-sufficiency by focusing on the family and incorporating natural supports that will promote the resiliency and recovery process as well as optimizing the parental skills to effectively nurture their children. The Broward Behavioral Health Coalition BEHAVIORAL HEALTH AND CHILD WELFARE RECOVERY FOCUSED INITIATIVE ACTION PLAN attached as Exhibit A represents the protocols that form the foundation of the integrated services for families as described in this solicitation. Exhibit B, Behavioral Health and Child Welfare Integrated Intervention Recovery Focused Initiative (FIS), is the policy that will guide the work of the program. BBHC may negotiate one or more awards through this competitive process, and will expect that the awardee incorporate an evaluation of the programs performance outcomes, cost effectiveness, and potential for successful replication. BBHC may purchase additional/other services as deemed by BBHC and may add or delete funding through the negotiation prior to contract execution, based on the availability of funding. Page 3 of 53

4 BBHC intends that the provider (s) awarded funds begin the delivery of services no later than 30 days after the contract. In order for applicants to meet this requirement, applicants must have the necessary infrastructure and organizational foundation to accomplish this. Only one application may be submitted by any organization. B. DEFINITIONS 1. Contract Terms Unless specifically defined in this contract, definitions for terms used in this document can be found in the Department of Children and Families Glossary of Contract Terms, which is incorporated herein by reference and may be located at: 2. Program / Service Specific Terms a. Behavioral Health Network (BNet) - A statewide network of providers of Behavioral Health Services that serve children with mental health or substance abuse disorders, who are ineligible for Medicaid, and are determined eligible for the Title XXI of the United States Public Health Services Act, KidCare Program. b. Behavioral Health Services Substance Abuse and Mental Health Services defined pursuant to section (2)(a), Florida Statutes (F.S.). c. Child Welfare population- Any adult or child involved in the child welfare or child dependency system. d. Continuous Quality Improvement (CQI) - Internal and external improvements in service provision and administrative functions. These include the systematic ongoing process of improving performance, both in process and end of process indicators in order to meet the valid requirements of individuals served. For purposes of this contract, CQI will include quality assurance functions, including, but not limited to, periodic external review activities conducted by the Managing Entity to assure that the agreed upon level of service is achieved and maintained by the Managing Entity and its Network Service Providers. CQI will also assess compliance with contract requirements, state and federal law and associated administrative rules, regulations, and operating procedures and validate quality improvement systems and findings. e. Comprehensive, Continuous, Integrated System of Care (CCISC) - A system design and implementation model for organizing services for individuals and families with co-occurring disorders designed to improve services capability on a statewide or regional basis to achieve: system level change; efficient use of resources; use of evidence-based and consensus based practices; and integrated mental health and substance abuse services throughout the system, by organizing a process in which every program improves their provision of co-occurring disorder services, and every clinical staff person improves their level of co-occurring disorder service competency based on their job and level of training. f. Co-occurring Disorder - Any combination of mental health and substance abuse disorders in any individual, whether or not the disorder has been already diagnosed. g. Co-occurring Disorder Service Capability - The ability of any program to organize every aspect of its program infrastructure (policies, procedures, practices, documentation, and staff Page 4 of 53

5 competencies), within its existing resources, to provide appropriately matched, integrated services to the individuals and families with co-occurring disorders that are routinely presenting for care in that program. h. Cultural and Linguistic Competence - A set of congruent behaviors and policies that come together in a system, agency, or among professionals that enable effective work in crosscultural situations that provides services that are respectful and, responsive to both cultural and linguistic needs. i. Electronic Health Record (EHR) - Defined pursuant to section , F.S. j. Evidence-Based Practice (EBP) A practice or program that is supported by research, and is standardized, replicable, and effective when used for the intended population. For the purposes of Department funding, there must be at least three (3) independent published research journal studies for a service or program to be considered an EBP. The Substance Abuse Mental Health Services Administration (SAMHSA), A Guide to Evidence Based Practices on the Web, web guide provides direct connections to websites that contain information to prevent and/or treat mental health and substance use disorders. SAMHSA defines options for definition of EBPs as outlined below: Option 1) The proposed program strategy is recognized by a Federal registry of evidence based strategies as having a strong and consistent positive effect on an outcome that is relevant to the identified outcomes. Federal registries include the National Registry of Evidence-Based Programs and Practices (NREPP) with relevant element scores, Office of Juvenile Justice and Delinquency Prevention, Exemplary or Effective Programs, US Department of Education What Works Clearinghouse, and Blueprints for Violence Prevention. Option 2) The proposed program or strategy is reported in one or more peer reviewed journals (three is the norm) as having a positive effect on an outcome that is related to identified outcomes. Option 3) The proposed program or strategy is supported by other sources of information such as published and unpublished evaluation reports. The methodology must have (a) a specified logic model, (b) a description of how the content and structure of the proposed program/strategy is similar to programs that appear in the Federal registries or in the peerreviewed literature and how it is based on sound scientific principles, (c) documentation of the history of the program/strategy and how it has been implemented in the past, the fidelity with which it was implemented, and the results of the outcome evaluations, (d) documentation of a review by and consent of a Panel of Informed Experts indicating that the implementation of this proposed program/strategy is appropriate for the community and will have a positive effect on the identified outcome, and what evidence the decision was based upon. Source: NOTE: For this solicitation, BBHC is only accepting applications in Option 1 definition. k. Indigent Drug Program (IDP) Defined pursuant to section , F.S. l. Individual(s) Served - An individual who receives substance abuse or mental health services, the cost of which is paid, either in part or whole, by Department appropriated funds or local match. m. Juvenile Incompetent to Proceed (JITP) - "Child," "juvenile" or "youth" as defined in section , F.S., and deemed incompetent to proceedings for accused crimes as specified in section , F.S. Page 5 of 53

6 n. Managing Entity Defined pursuant to section (2)(d), F.S. (synonymous with Provider) o. Medicaid Eligibility: The consumer must be enrolled in Medicaid and have a Medicaid Number. If the consumer is enrolled in Medicaid and has a Medicaid number, then the following is billable to the Managing Entity: Services not covered by Medicaid (i.e. peer services, residential services). Medicaid covered services for a consumer whose service limit(s) has (have) been exhausted and an appeal denial is on file. If the consumer is enrolled in Medicaid and has a Medicaid number, then the following Medicaid eligible services are non-billable: o Services are non-billable to the Managing Entity if providers staff is not properly credentialed staff as per the applicable Medicaid Handbook credentialing requirements for the identified service(s). o Services are non-billable to the Managing Entity if the provider is not a Medicaid provider or approved Provider Service Network. p. Mental Health Services Defined pursuant to Chapter 394, F.S. q. Network Service Provider - A direct service agency providing Substance Abuse or Mental Health Services that is under contract with the Managing Entity as part of the Managing Entity s System of Care. r. Outcome for Individual Service Recipient - A measure of the quantified result, impact, or benefit of services on the individual service recipient. s. Outcome for Managing Entity Performance - A standard to evaluate performance of the Managing Entity and any Network Service Provider relative to compliance with the contract and the performance and outcome measures therein. t. Payer Class - Medicare, Medicare HMO, Medicaid, Medicaid HMO, private-pay health insurance, private-pay health maintenance organization, private preferred provider organization, the Department, other government programs, self-pay patients, charity care, and any other payer class other than the Department. u. Projects for Assistance in Transition from Homelessness (PATH) - A federal grant to support homeless individuals with mental illnesses, who may also have co-occurring substance abuse and mental health treatment needs. v. Provider - (synonymous with Managing Entity) w. Substance Abuse Services Substance abuse prevention and treatment services, pursuant to Chapter 397, F.S., x. Stakeholders - Individuals or groups with an interest in the provision of treatment services for individuals with substance abuse, mental health, and co-occurring disorders in the circuits outlined in Section B.1.b., of this contract. This includes, but is not limited to, the key community constituents included in section (6)(f) 5. F.S. y. Statewide Inpatient Psychiatric Programs (SIPP) - Residential inpatient facilities under contract with the Agency for Health Care Administration (AHCA) under the Medicaid Institutes for Mental Disease (IMD) 1915B waiver for children under age 18 to provide diagnostic and active treatment services in a secure setting. z. Substance Abuse and Mental Health Information System (SAMHIS) - The Department s current substance abuse and mental health web-based data system or any replacement system to which the Managing Entity and all Network Service Providers are required to report data in accordance with this contract. Page 6 of 53

7 aa. System of Care (SOC) - Defined pursuant to section , F.S., and interpreted to include the comprehensive array of Behavioral Health Services per section (1)(e), F.S., that includes the following elements: Prevention and early intervention; Emergency care; Acute care; Residential treatment; Outpatient treatment; Rehabilitation; Supportive intervention; Recovery support; and Consumer support services. Services provided as the SOC must be accessible and responsive to the needs of individuals, their families, and community Stakeholders. bb. Temporary Assistance to Needy Families (TANF) - Cash assistance for families, including any family receiving cash assistance payments of TANF diversion services from any state program pursuant to the provisions of sections and (9), F.S. cc. Wait List - A list maintained by the Managing Entity that shows the number of enrolled persons waiting for access to the recommended level of care (i.e. if an individual provider has consumers waiting for a specified service, and the services are available elsewhere, the consumer is referred for services. If the consumer refuses to accept the referral, then the provider s wait list should not be considered a Wait list for services under this contract). dd. Time Computed in accordance with the Florida Rules of Civil Procedure. C. MANDATORY APPLICANT QUALIFICATIONS AND ADDITIONAL APPLICANT INSTRUCTIONS The respondent must be a designated qualified network provider (as determined in accordance with the BBHC policies and procedures), of BBHC currently providing, or capable and willing to provide, family focused treatment to promote family preservation in Broward County as part of a continuum of behavioral health care for individuals, children, youth, and their families. Applications should be aligned with BBHC s system of care philosophy and should embrace the core values: consumer driven; culturally competent; focusing on compassionate service; efficient management; an innovative system; and ensuring fiscal integrity. For successful review of a solicitation, applicants must follow all directions regarding submission explicitly. If one or more of the required eligibility criteria are not met at the opening of the application, it will be considered non-responsive with a critical flaw, rejected, and further review and consideration will not take place. By signing the cover page, the applicant agrees that this solicitation is binding for a period of 180 days. An applicant can remove their response to the solicitation prior to the opening date listed in the Schedule of Activities and Important Timelines section by submitting a letter stating their Page 7 of 53

8 desire to remove the application, signed by the same individual who signed the original cover page. In the event of an applicant hardship, BBHC, at its sole discretion, may allow an applicant to remove an application after the opening date listed in the Schedule of Activities and Important Timelines, but is under no obligation to do so. Funding is subject to availability and at the sole discretion of BBHC. BBHC will select providers in an open and fair competitive environment, allowing all eligible applicants to have the same opportunity to apply for funding. BBHC may negotiate one or more awards through this competitive process and may purchase additional/other services as deemed by BBHC and may add or delete funding through the negotiation prior to contract execution, based on the availability of funding. BBHC, at its sole discretion, may reject any and all or parts of any and all responses even after awarded; accept parts of any and all responses; further negotiate project scope (s) and budget (s); postpone or cancel at any time (even after an award) this solicitation process; or waive irregularities in this solicitation or responses received as a result of this process. BBHC reserves the right to request and evaluate additional information from any applicant after the submission deadline as BBHC deems necessary. D. TERM OF CONTRACT AND AVAILABILITY OF FUNDS BBHC intends to contract with one or more designated qualified network providers (as determined in accordance with the BBHC policies and procedures) of BBHC for a term of one year to deliver services in the funding priorities as described in this solicitation. The anticipated start date of any resulting contract is October 1, The contract may be renewed annually for a period not to exceed three (3) years with a projected end date of June 30, 2016, subject to the availability of funds. Renewals for years two (2) and three (3) shall be made by mutual agreement and shall be contingent upon satisfactory performance, monitoring, and evaluations as determined by BBHC, subject to the availability of funds. Any renewal shall be in writing. Subsequent renewals, if appropriate, will be based on BBHC s discretion and availability of funds. Successful applicants will enter into fixed price; unit based negotiated contracts, not to exceed the maximum State of Florida approved rate for $314,417, pursuant to Chapter 65E-14, Florida Administrative Code (F.A.C.). SECTION II: INVITATION TO NEGOTIATE PROCESS A. SCHEDULE OF ACTIVITIES AND IMPORTANT TIMELINES ACTIVITY DATE TIME INFORMATION BBHC will release the solicitation via Wednesday, 5:00 P.M. [EST] notification to its Provider Network and August 7, 2013 other key stakeholders. Solicitation released Solicitation advertised in local media Wednesday, August 7, :00 PM [EST] Posting in Sun Sentinel Page 8 of 53

9 Non-binding letter of intent due Friday, August 9, :00 PM [EST] Attn: Jennifer Holtz, LMHC Continuous Quality Improvement Manager Broward Behavioral Health Coalition 1715 SE 4th Avenue, Ft Lauderdale, FL All written inquires due to BBHC Monday, August 12, :00 P.M. [EST] Attn: Jennifer Holtz, LMHC Continuous Quality Improvement Manager Broward Behavioral Health Coalition 1715 SE 4th Avenue, Ft Lauderdale, FL Posting of responses to written inquires Thursday, August 15, :00 P.M. [EST] Posted on the Broward Behavioral Health Coalition website: Sealed applications must be received by BBHC Friday, August 30, :00 P.M. [EST] Attn: Jennifer Holtz, LMHC Continuous Quality Improvement Manager Broward Behavioral Health Coalition (or her designee) at BBHC Office 1715 SE 4th Avenue, Ft Lauderdale, FL Opening of applications Friday, August 30, :05 P.M. [EST] By Jennifer Holtz, LMHC Continuous Quality Improvement Manager Broward Behavioral Health Coalition (or her designee) at BBHC Offices 1715 SE 4th Avenue, Ft Lauderdale, FL Instruction and training of application reviewers Debriefing Meeting of the application evaluators and ranking of the applications Posting of Intent to Negotiate Negotiations begin Wednesday, September 4, 2013 Wednesday, September 18, 2013 Monday, September 23, 2013 Tuesday, September 24, :00 P.M. [EST] 10:00 A.M. [EST] By 5:00 PM [EST] As scheduled Broward Behavioral Health Coalition, 1715 SE 4th Avenue, Ft Lauderdale, FL Broward Behavioral Health Coalition, 1715 SE 4th Avenue, Ft Lauderdale, FL Posted on Broward Behavioral Health Coalition s website: Broward Behavioral Health Coalition Offices 1715 SE 4th Avenue, Ft Lauderdale, FL Anticipated posting of intended Contract Award (s) Anticipated effective date of contract Friday, September 27, 2013 Monday, October 1, 2013 By 5:00 PM [EST] N/A Posted on Broward Behavioral Health Coalition s website: B. CONTACT PERSON, INQUIRIES, AND LIMITATIONS ON CONTACTING BBHC PERSONNEL N/A Page 9 of 53

10 This solicitation is issued by BBHC. The single point of contact for communication regarding this solicitation is: Jennifer Holtz, BBHC Manager of Continuous Quality Improvement (CQI) Broward Behavioral Health Coalition 1715 SE 4th Avenue Fort Lauderdale, Florida All inquiries from applicants shall be submitted in writing to the Manager of CQI listed below and received on or before Monday, August 12, 2013, 12:00 PM [EST]. Only written inquiries may be submitted. Phone calls and faxes are not permitted. Written inquiries may be submitted either by hand delivery or via , and/or courier services excluding Federal Express, United Postal Service, United States Postal Service Express Mail and other similar express services to the Director of CQI. All written inquiries shall be sent to: Jennifer Holtz, BBHC Manager of CQI Broward Behavioral Health Coalition 1715 SE 4th Avenue Fort Lauderdale, Florida Inquiries regarding this solicitation can only occur with the individual identified above. The type of communication during this period is limited by the open solicitation. Discussions with other staff/employees of BBHC or Concordia Behavioral Health may render the applicant having the discussion ineligible for funding. If, however, the applicant has unrelated business with BBHC or Concordia Behavioral Health, those discussions may take place with BBHC or Concordia Behavioral Health staff at any time. Copies of the responses to all inquiries and clarifications and/or additional information, will be made available by Thursday, August 15, 2013, 5:00 PM [EST], through electronic posting on C. NON-BINDING LETTER OF INTENT A non-binding Letter of Intent to apply is due Friday, August 9, 2013, 5:00 PM [EST]. The Letter of Intent must be submitted on the organization s letterhead and include the organization s name, address, telephone number, fax number, address, and contact person name. The Letter of Intent must be sent in writing by delivery or to: Jennifer Holtz, BBHC Manager of CQI Broward Behavioral Health Coalition 1715 SE 4th Avenue Fort Lauderdale, Florida jholtz@bbhcflorida.org Page 10 of 53

11 D. POSTING All notices, decisions, intended decisions, and other matters related to this solicitation will be electronically posted on the BBHC website located at Any clarifications or addenda to this solicitation and copies of written responses to questions by BBHC resulting in clarifications or addenda to this solicitation will be electronically posted on the BBHC website. It is the responsibility of prospective applicants to check the website for addenda or clarifications to this solicitation. E. APPLICANT DISQUALIFICATION In addition to other criteria set forth in this solicitation, failure of the applicant, or declared partners in this solicitation response, to have performed any previous contractual obligations with BBHC in a manner satisfactory to BBHC will be sufficient cause for disqualification or termination. To be disqualified as an applicant under this provision, the applicant must have: 1) Previously failed to satisfactorily perform in a contract with BBHC, been notified by BBHC of the unsatisfactory performance, and failed to correct the unsatisfactory performance to the satisfaction of BBHC; 2) Had a contract terminated by BBHC for cause; or 3) Failed to sign a Certification Regarding Debarment, Suspension, Ineligibility, and Voluntary Exclusion prior to contract execution. F. WRITTEN INQUIRIES All inquiries must be submitted in writing to the designated Single Point of Contact, Jennifer Holtz, via , by Monday, August 12, 2013, 5:00 PM [EST]. G. RESPONSES TO QUESTIONS Jennifer Holtz, BBHC Manager of CQI Broward Behavioral Health Coalition 1715 SE 4th Avenue Fort Lauderdale, Florida jholtz@bbhcflorida.org Official responses to all questions raised will be posted on the BBHC website and provided by the date and time as specified in the Schedule of Activities and Important Timelines, Section II.A above. H. HOW TO SUBMIT AN APPLICATION 1. One (1) ORIGINAL and FIVE (5) copies of the application are required to be submitted. 2. The ORIGINAL must be sealed separately from the FIVE (5) copies and clearly marked as the ORIGINAL on the envelope and the Application Cover Page. The FIVE (5) copies must be the same as the ORIGINAL and marked COPY on the front of each Cover Page. Page 11 of 53

12 3. Submission of a properly completed and signed cover page. 4. ADDITIONALLY, inside the ORIGINAL envelope; one (1) separate, sealed envelope labeled DOCUMENTS VERIFYING ELIGIBILITY, with a copy of the Application Cover Page securely attached to the front of the envelope must be included, containing ONE (1) copy of the required documents listed below: a) ONE (1) ORIGINAL, signed, Applicant Information Page (the other original signed Applicant Information Page will be in the front of the application, per the instructions). b) Copy of IRS section 501 (c)(3) status/determination letter from the Internal Revenue Service. c) Proof of registration as a charitable organization with the Florida Department of Agriculture and Consumer Services. d) Copy of last filed Annual Report and Copy of current Certificate of Status from the Florida Department of State Division of Corporations. e) Copy of the board of director s resolution granting authority to complete and sign the application and negotiate and sign a contract, should it be awarded; f) Copies of the applicant s current State of Florida Department of Children and Family license for the specified substance abuse components for which applying; or, for those that are able to provide services, a statement documenting ability to meet licensure requirements and timeframes, including proof of the organization s Policies and Procedures Manual specified for licensure as set forth in the State of Florida Department of Children and Families guidelines. If the above stated documents are not in a separate envelope, but found in the application response, it will be deemed non-responsive with a critical flaw, and will be rejected for this solicitation. BBHC will keep the Original and return the FIVE (5) copies to the applicant. By signing the cover page the applicant agrees that this solicitation is binding for a period of 180 days. An applicant can remove their response to the solicitation prior to the opening date listed in the Schedule of Activities and Important Timelines section by submitting a letter stating their desire to remove the application signed by the same individual who signed the original cover page. In the event of an applicant hardship, BBHC at its sole discretion may allow an applicant to remove an application after the opening date listed in the Schedule of Activities and Important Timelines, but is under no obligation to do so. 5. All applications are to be submitted at the BBHC office located at Broward Behavioral Health Coalition, 1715 SE 4th Avenue, Fort Lauderdale, Florida to Jennifer Holtz, or her designee, who will date and time stamp the envelope of each application in the presence of the individual submitting the application. A receipt will be provided to the individual for verification. Page 12 of 53

13 Applicants must follow directions regarding submission explicitly. If one or more of the required eligibility criteria are not met at the opening of the application, it will be considered non-responsive with a critical flaw, rejected, and further review and consideration will not take place. BBHC will keep the Original and return the five (5) copies to the applicant. I. FORMAT AND INSTRUCTIONS 1. Applications must be submitted in the following format: 8.5 x 11 paper, printed on one side, single spaced, with one-inch margins, written in English (avoiding jargon), Times New Roman, and unreduced 12-point font. The sole exceptions are the timeline and Budget Forms, which may be submitted on 8.5 x 14 paper and should be one sheet for each of the program services corresponding to the program application component, following the instructions for the sections explicitly. 2. Number all pages not to exceed the maximum number of pages stated in each section and not to exceed a total of 22 pages. 5 pages for the Section 1: GENERAL APPLICATION SECTION 17 pages for Section 2: PROGRAM SECTION the BUDGET SECTION has no page limit required of all applicants Plus the Applicant Information Page. Applicants must follow the page limits set forth in each section. 3. Complete the Applicant Information Page Front of the Application as specified in SECTION IV: SCOPE OF SERVICES - APPLICATION PROGRAM DESCRIPTIONS and include it as the first page of the application narrative. 4. Required Attachments must be included per instructions in each section and labeled accordingly. Applicants must follow directions regarding submission explicitly. If one or more of the required eligibility criteria are not met at the opening of the application, it will be considered non-responsive with a critical flaw, rejected, and further review and consideration will not take place. BBHC will keep the Original and return the five (5) copies to the applicant. J. ACCEPTANCE/REJECTION OF APPLICATIONS 1. Application Deadline Replies must be received by BBHC no later than 12:00 PM [EST] on Friday, August 30, Applications shall be irrevocable until contract award unless the application is withdrawn in accordance with a hardship as described below. An application may be withdrawn in writing only, addressed to the Single Point of Contact, Jennifer Holtz, CQI Manager, prior to the opening date or upon the expiration of 180 calendar days after the opening of the applications, or according to a hardship. In the event of an applicant s hardship, BBHC at its sole discretion may allow an applicant to remove an application after the opening date listed in the Schedule of Activities and Important Timelines, but is under no obligation to do so. 2. Receipt Statement Page 13 of 53

14 Applications not received at either the specified place, or by the specified date and time, or with the required documents not submitted in a separate envelope, or any combination thereof will be rejected and the five copies returned to the applicant unopened by BBHC. BBHC will retain the original. 3. Right to Reject or to Waive Minor Irregularities Statement BBHC reserves the right to reject any and all replies, even after award, or to waive minor irregularities when to do so would be in the best interest of consumers, the community, and/or BBHC. At its option, BBHC may correct minor irregularities but is under no obligation to do so. BBHC may terminate this solicitation at its sole discretion at any time, even after funds have been awarded. Applicants may apply for all or a portion of the funding available directed toward specific programming. K. ITN APPLICATION REVIEW PROCESS An evaluation team will review the information submitted to BBHC. Each application will be reviewed to determine if it is responsive to this solicitation and the most advantageous to BBHC, the community, and its consumers. All eligible applications will be processed through a three step review: 1. Technical review application screening that qualifies the applicant to proceed to the substantive review stage, meeting eligibility criteria in the solicitation. 2. Substantive review conducted by the evaluation team. Each application receives a review score based on identified rating criteria as described in this solicitation. The score generated from the review is not the final step in determining whether there will be a funding award. 3. President and CEO Review and recommendation for funding In addition to the review score, applicants addressing such factors as integrated transformation strategies, target populations/subpopulations, partnerships, and other criteria set forth in the solicitation will receive additional consideration. Based on the scores, additional considerations and negotiations, the President and CEO will make a recommendation to the BBHC Board of Directors /Executive Committee of the Board to enter into contract(s) with selected applicant(s). L. SELECTION OF QUALIFIED APPLICANTS FOR NEGOTIATION BBHC will enter into negotiations with a responsible and responsive applicant (s) as determined by the process above. BBHC may ask applicant(s) to expand their services or may, at its sole discretion, negotiate with an applicant of a lower score to ensure distribution of services is in the best interest of the community and BBHC. Page 14 of 53

15 The highest ranking numerical score does not assure a funding recommendation. Other factors may be considered such as past performance of the applicant, including expertise and success of collaboration in the community; demonstrated achievement of results, performance measures and participant/consumer outcomes; proposed number of participants to be served and or strategies in the community; and whether the proposed costs of the program are deemed reasonable, allowable and necessary. M. NEGOTIATION METHODOLOGY BBHC intends to negotiate with the highest-ranked applicant. However, BBHC reserves the right, after posting of the notice, to expand its review to include additional applicants for negotiation, if it determines that to do so is in the best interest of BBHC, its consumers, and the community. BBHC reserves the right at any time in the negotiation process to: Require any or all responsive applicants to provide additional or revised detailed written applications addressing specified topics; Require any or all responsive applicants to provide a written and best final offer; Pursue the division of contracts between responsive applicants, if more than one is deemed as necessary; Arrive at an agreement with any responsive applicant vendor, finalize contract terms with such applicant and terminate negotiations with any or all other applicants, regardless of the status of or scheduled negotiations with such other applicants; Decline to conduct further negotiations with any applicant; Reopen negotiations with any applicant; Take any additional administrative steps deemed necessary in determining the final award, including additional fact-finding, evaluation, or negotiation where necessary and consistent with the terms of this solicitation. BBHC has sole discretion in deciding whether and when to take any of the foregoing actions, the scope and manner of such actions, the responsive applicant or applicants affected and where to provide concurrent public notice of such decision. N. FINAL SELECTION AND INTENT TO AWARD Based on the applicant a s application and negotiation, the President and CEO, and BBHC staff, is responsible for establishing contracts with the applicants subject to approval from the Executive Committee of the Board and ratification by the full Board of Directors. O. POSTING OF INTENT TO AWARD Upon approval by the BBHC Board of Directors, BBHC will post the intent to award contracts on the BBHC website found at P. NOTICE OF CONTRACT AWARD Page 15 of 53

16 The resulting contract(s) shall be awarded to the responsible and responsive qualified applicant(s) whose application(s) is (are) determined to be the most advantageous to BBHC and its consumers, taking into consideration the price, geographic distribution of services, and the other criteria set forth in this solicitation document. Q. PROTESTS, APPEALS, AND DISPUTES Protests, appeals, and disputes are limited to procedural grounds. Whenever a competitive process is utilized, an applicant that is adversely affected by a procedural determination may file a notice of appeal/protest/dispute within seventy-two (72) hours following the receipt of written notification from BBHC of the applicant s failure to advance to the next step of review due to a critical flaw, or within seventy-two (72) hours following the posting of the solicitation decision on the BBHC website and/or notice of funding awards. Protests, appeals, or disputes may only challenge a procedural matter related to the solicitation. A protest, appeal, or dispute may not challenge the relative weight of the evaluation criteria or the formula specified for assigning points contained in the solicitation/invitation to Negotiate. A protest, appeal, or dispute is limited to challenging errors in procedural due process, errors in mathematical calculations, or omissions to score sections by the review team. Protests, appeals, or disputes must comply with the BBHC Policy and Procedure, posted on the BBHC website, When protesting, appealing, or disputing a decision, the protestor must post a bond equal to one percent (1%) of BBHC s estimated contract amount. The bond is not to be filed with the notice of appeal, protest, or dispute but must be filed with the formal written protest, appeal, or dispute within the ten (10) day period for the filing of the formal written protest. The estimated contract amount shall be based upon the contract price submitted by the protestor. If no contract price was submitted, the BBHC shall provide the estimated contract amount to the protestor within 72 hours (excluding Saturday, Sundays, and BBHC holidays) after the notice of protest, appeal, or dispute has been filed. The estimated contract amount is not subject to protest pursuant to subsection (3), Florida Statutes. The bond shall be conditioned upon the payment of all cost and charges that are adjudged against the protestor in the administrative hearing in which action is brought and in any subsequent appellate court proceeding. Failure to file the proper bond at the time of filing the formal protest, appeal, or dispute will result in a rejection of the protest. In lieu of a bond BBHC may accept a cashier s check, official bank check, or money order in the amount of the bond. SECTION III. GENERAL INFORMATION REGARDING THE SCOPE OF SERVICES A. PROGRAM REQUIREMENTS Page 16 of 53

17 All programs and strategies must follow a structured design. BBHC, in partnership with the Department of Children and Families, promotes evidence based practices to best meet the families needs. B. PRACTICES EXPECTATIONS AND QUALITY INDICATORS OF FIDELITY IN IMPLEMENTING AND MANAGING PROGRAMS/STRATEGIES BBHC promotes effective and quality programming across its continuum of care for the community. Applicants of this solicitation will be evaluated for responses to this solicitation in addressing quality indicators of program success and ensuring fidelity. Each applicant is expected to have a quality assurance and improvement plan and processes through which quality is continually monitored to achieve the organization s planned outcomes. Applicants approved for funding through this solicitation will be requested to submit their organization s QA/QI Plan. There are a number of general practices that are not tied to a specific program or curriculum but are associated with program/strategy success. These best practices as quality performance measures are strongly recommended for all applicants. Applications will be evaluated assessing if the following was addressed in the response section of the application: Experienced, well-trained staff - Literature suggests that experience, along with high quality interpersonal skills and program-specific training, is a positive and important program component. Programs should be implemented by sensitive, competent staff who receives sufficient training, support, and supervision. To increase the likelihood of achieving participant outcomes, effective programs include formal staff training to deliver the program. Furthermore, implementation checklists and a supervision structure that supports adherence to program fidelity add value to program results. Adequate participant-staff ratio - Adequate participant-staff ratios, relevant to the developmental age groups and needs of the participants served, particularly in group settings, can ensure needs are well addressed. Theory-driven programs - Strategies should have a scientific justification or logical rationale. In this solicitation, BBHC is requesting that the EBPs identified are consistent with the needs of the target population. Retention of research-based core elements - When communities adapt programs to match their needs, community norms or differing cultural requirements, they should retain core elements of the original research-based intervention that include: Structure (how the program is organized and constructed); Content (the information, skills, and strategies of the program); and Delivery (how the program is adapted, implemented, and evaluated). When Structure, Delivery, and/or Content of a research-based program are compromised, BBHC may score the application lower and/or see this as a reason the budget could be reduced. If there is an agreement with the developer of the EBP, then note and describe with sufficient documentation to justify. Page 17 of 53

18 Sufficient exposure to the services/intensity - Participants need to be exposed to enough of the program for it to have an effect. The amount of service needed to produce positive outcomes varies based on participant risk level, typically with more intensity necessary for higher risk. Literature identifies certain types of programs (e.g., treatment, mental health, residential substance abuse) that require higher intensity and duration to produce positive and long-lasting effects. Applicants must demonstrate their ability to retain participants in programs for sufficient levels of service to achieve desired results. Coordinating referrals and retention strategies for the particular target population should be discussed in detail in the Program Section. Furthermore, because drop-outs are a reality of service delivery, applicants should predict drop-out rates based on past reports and adjust recruitment targets accordingly. Positive relationships - Programs should foster strong, stable, positive relationships between children/youth and adults. Effective programs support the development of positive parent-child relationships. Cultural sensitivity and relevance - Programs should be tailored to fit within cultural beliefs and practices of the participants, as well as local community norms. Effective programs tailor content to make it culturally appropriate within the Evidence Based Practice (EBP). When interventions are not relevant, programs often have difficulty recruiting and retaining those participants most in need of intervention. Cultural relevance goes beyond cosmetic changes like translating the language. It additionally requires making changes in materials that acknowledge the social norms and cultural/religious beliefs and practices of participants. Changes made to an EBP for cultural relevance should be discussed with the developer. Any adjustments should be appropriately described in the Program Section. Meaningful performance measures that are valid and reliable - A systematic outcome evaluation process is necessary to determine whether a program or strategy works. Effective programs build evaluation into implementation (process evaluation). Approaches such as continuous quality improvement (CQI) and Quality Assurance (QA) have been shown to provide important ongoing feedback on the implementation process to make it more likely that they will achieve positive outcomes. Selection of participant outcome measures should ensure these will track meaningful changes that can be measured consistently over time. BBHC requires that the outcomes selected are consistent with those in the standard contract. Data for decision-making - Program implementation and outcome data are essential and inform any changes that need to be made. Measures of quality improvement, fidelity, and participant outcomes provide guidance for decision-making at the policy and practice levels of an organization. Programs should regularly assess impact to inform professional development, resource allocation, and continuous improvement. BBHC will be regularly reviewing and analyzing data for general population impact to report to its funder (s), legislators, and other key stakeholders. Page 18 of 53

19 C. PARTNERSHIPS Collaboration with other organizations/entities makes possible sharing of resources that adds value to the program/services/strategies. Proposed strategies should build upon established relationships in the community with entities that support a variety of needs for program services and community activities. Evidence-based programs that serve children, youth, and families should serve as gateways in identifying if other services that are not directly provided are needed. In addition to the required Memoranda of Understanding (MOU) as described in each section of the solicitation, applicants should attach letters of commitment from partners that detail the sharing and enhancement of resources consistent with the applicant request. D. PERFORMANCE MEASURES Performance accountability requires collecting ongoing measures of progress on the quantity and quality of service/strategy efforts and effects. Applicants are to determine performance measures and outcome measures based on, and relative to, the particular EBP or strategy being implemented. Quality Performance Measure examples are provided in this document above and should give the applicants guidance on performance measures to ensure quality, consistency, timeliness, and/or efficiency of services delivered. In addition, and consistent with the State of Florida Department of Children and Families, the minimum acceptable performance measures for any contract resulting from this solicitation must include the performance measures in the standard Attachment 1 of the base contract. BBHC may negotiate higher minimum acceptable performance standards for the above performance measures and/or additional performance measures in any contract resulting from this solicitation. F. DATA REPORTING The successful applicant(s) shall submit data electronically, with the required data elements, to the BBHC named system, no later than the 7 th day of the month following service provision. The reports produced by the BBHC named data system, are the official records of units of service delivered and overall program performance. G. CONFLICT OF INTEREST All applicants must disclose if a current provider or BBHC Board Member has any interest, directly or indirectly, in the applicant s business. The Conflict of Interest Questionnaire shall be submitted as part of the application package. The remainder of this page is intentionally left blank. APPLICATION INFORMATION APPLICATION NARRATIVE RESPONSE Page 19 of 53

20 The Broward Behavioral Health Coalition (BBHC) requires that all applications be submitted as outlined in this solicitation and in accordance with the instructions specified. The following section of this solicitation contains the application components and the expected program narrative content from applicants. All sections, including Application and Budget forms and supporting documentation must have consecutive page numbers, beginning with the Applicant Information Page as page 1. Use any standard Table of Contents format adding the appropriate page numbers for each section. Page numbering may be done by hand if needed. All application material must be placed in the order outlined. All supporting documents must directly relate to the application being submitted. The original application must contain original signatures on the required forms. The original signature must be of the designated individual officially authorized to act as the contractual agent for the organization. BBHC is requiring that all applicants review the Broward Behavioral Health Coalition BEHAVIORAL HEALTH AND CHILD WELFARE RECOVERY FOCUSED INITIATIVE ACTION PLAN attached as Exhibit A and respond accordingly to the protocols as set forth and as attached in the Appendices to this solicitation. In addition, applicants should review the document attached to this solicitation as Exhibit B, Behavioral Health and Child Welfare Integrated Intervention Recovery Focused Initiative (FIS), which is the policy that will guide the work of the program. REQUIRED APPLICATION COMPONENTS AND SCOPE OF SERVICES Applicant Information Page This should be the first page of the application and should be signed by the organization s designated individual, per their Board of Director s resolution stipulating that the individual has authority to complete and sign the application and negotiate and sign a contract, should it be awarded. This page will not count for the total number of pages of the application response. APPLICATION NARRATIVE RESPONSE The Application Narrative yields a total of 125 points for the complete responses. The section breakdown for points is noted below. There is a total of 15 points for the entire Budget Section and it is expected that all of the forms are correct and complete. The Attachments are expected to be in the exact order, and labeled correctly, as noted in the APPLICANT LIST OF REQUIRED ATTACHMENTS. Section 1: SECTION I: GENERAL APPLICATION SECTION (TOTAL 20 points for SECTION I) A. Project Summary/Abstract (5 points) Page 20 of 53