REFLECTIONS AND RESOLUTIONS

Size: px
Start display at page:

Download "REFLECTIONS AND RESOLUTIONS"

Transcription

1 REFLECTIONS AND RESOLUTIONS As we start a new year, it s a great time to reflect on what we learned and accomplished in We welcomed 21 new physicians to Munson Medical Center (see related article on pg. 4 and insert). These physicians will be great additions to our already outstanding medical staff. We continue to work with physicians and understand how processes, for example transition of care, have great impact, not only on patient care but also on office processes. Practices participated in a series of Kaizen wayfinding events at Munson Medical Center to help improve signage so that patients can find their way around the hospital. Government regulations, insurance requirements, and hospital processes and policies continued to evolve, and we kept you up-to-date on these changes through our newsletters, mailings, workshops, and one-on-one saw the continuation of education geared towards getting practices ready for ICD-10 implementation. On-site HIPAA training for practices continues to be a success with more than 700 providers and staff learning best practices for protecting patients privacy since the program began in And in looking forward to 2014, one of our New Year s resolutions is to spend more one-on-one time with physicians and their staff so as to better understand your challenges and how Munson can be a stronger partner. Although every practice is unique; there are also many things held in common and we can all learn from each other. More to come on this resolution in my February column. Andrea Ludka Best wishes to you and yours! Andrea is available at (231) or net. INPATIENT REHAB: CONVENIENCE AND EXCELLENCE RIGHT HERE Sending patients downstate for brain and spinal cord injury rehabilitation is a practice physiatrist Julie Gronek, MD, would like her colleagues to reconsider. We want our patients functioning at the highest level of care they can get. What we don t want is for families to take two weeks off and have to live in Grand Rapids. The family training can happen here. - Julie Gronek, MD; Neuromuscular & Rehabilitation Associates The practice, while well intentioned, is one that may cause unnecessary hardship for the patient and the family who supports that patient s continued rehabilitation at home, said Dr. Gronek, a partner with Neuromuscular & Rehabilitation Associates of Northern Michigan. For those patients undergoing brain and spinal cord rehabilitation, physicians should know that all services internal medicine, radiology, surgical come to the patient. That s not always the case downstate, where patients are often transported elsewhere for x-rays or lab tests, she said. All acute services are right here, making it very convenient for the patient and the patient s family. Dr. Julie Gronek answers a patient s question. Munson Medical Center s 12-bed Inpatient Rehab unit is run by an attending physician, with each rotation lasting a month at a time. Gronek and her six colleagues round three to four days a week, with two fulltime midlevels rounding every day. Continued on page 2 Page 1 Practice Pro January 2014

2 INPATIENT REHAB: CONVENIENCE AND EXCELLENCE RIGHT HERE Continued from page 1 Although the rounding schedule exceeds Medicare guidelines, Dr. Gronek believes that this level of coverage, combined with visits by other specialists, allows the group to take a higher acuity patient. In Munson s Inpatient Rehab unit, accompanying medical issues are resolved, because our specialists follow these patients as needed, she said. If a patient s medical problems are unstable, the physicians can come every day. Since inpatient rehab is a transition unit for those hoping to go home, Dr. Gronek and her partners work closely with the patient s family to incorporate everyone s goals. What we want our colleagues to understand is that we are very well-equipped to handle highly acute patients. Most don t realize the acuity of patients we handle, and we want them to know the very best care is right here in their home hospital. - Julie Gronek, MD; Neuromuscular & Rehabilitation Associates We want our patients functioning at the highest level of care they can get, she said. What we don t want is for families to take two weeks off and have to live in Grand Rapids. The family training can happen here. One common misperception Dr. Gronek would like to dispel is that the unit is always full. There is an occasional waitlist, maybe two or three times a year, she said. But a bed will generally open up within a few days. Dr. Gronek said while the processes for treatment and discharge tend to be smooth, admissions can be slightly more complex because insurance approval for inpatient rehabilitation is on a case-by-case basis on weekdays only. In response to these strict guidelines, Dr. Gronek and her group have become very organized we have three full-time people whose job it is to get these cases approved, she said. We very rarely get a denial. Dr. Julie Gronek and physical therapist Chrystie Pearson help a patient stand. All the nursing staff and Dr. Gronek are super, and I have received great care. The therapists are top notch. Hard work is part of the rehab program, but I had to do that so I could go home. - Jim Cabot, Inpatient Rehab patient When it comes to the handoff, the group has a full-time discharge planner who sets up all follow-up appointments and issues the hospital summary, which outlines therapies, home care directives, and prescriptions. What we want our colleagues to understand is that we are very well-equipped to handle highly acute patients, Dr. Gronek said. Most don t realize the acuity of patients we handle, and we want them to know the very best care is right here in their home hospital. All the nursing staff and Dr. Gronek are super, and I have received great care. The therapists are top notch. Hard work is part of the rehab program, but I had to do that so I could go home, said Inpatient Rehab patient Jim Cabot of Eastlake. To refer a patient to Munson s Inpatient Rehab or for more information, please contact Diane Glowicki, Rehab Manager and Admissions Coordinator, at (231) or Rehab Admission Criteria For inpatient rehab facility (IRF) treatment, the patient must: Be sufficiently medically stable to actively participate in a rehabilitation program. Have an acute or chronic (chronically stable or slowly progressive) condition. The complexity of the patient s nursing, medical management, and rehabilitation needs requires an inpatient stay and an interdisciplinary team approach to care. Require multiple therapy disciplines including physical therapy, occupational therapy, speech-language pathology, and orthotics/ prosthetics. One of the therapy disciplines must be physical or occupational therapy, though in most cases both will be needed. Demonstrate the potential to actively participate in a minimum of three hours of therapy daily. Demonstrate the potential to learn and carry-over new skills. To refer a patient to Munson s Inpatient Rehab, please contact Diane Glowicki, Rehab Manager and Admissions Coordinator, at (231) or Page 2 Practice Pro January 2014

3 ICD-10 COUNTDOWN ICD-10 CHECKLIST Should be completed: Vendor assessment Technology inventory Education strategy Physicians: ICD-10 Awareness Education (available via HealthStream) Staff: begin education FY14 Budget August July September June ICD-10 Countdown Clock OCTOBER 2014 Should be working on now: Vendor inventory Process remediation plan A technology strategy Review of business processes Staff: continue education FY15 Budget Up next: Conduct internal and external testing Business process modifications Technology modifications Physicians: ICD-10 HealthStream (specialty-specific) Attend Workshop #3: Feb. 4 & 5, 2014 Physicians: Feb. 14, 2014 Friday Medical Conference, Healthcare Reform Connecting the Dots with ICD-10 presented by Diane K. Donley, MD 242 Days Remaining November December January February HealthStream Link for Physician ICD-10 Education In an effort to make it easy for physicians to access ICD-10 education, Munson is providing free ICD-10 education to Munson s Medical Staff through Munson s HealthStream learning website at https://www.healthstream.com/hlc/ munsonhealthcare. The ICD-10 Physician Advisory Group assigned awareness modules that were due December 31, Physicians who have not completed them should do so as soon as possible. These courses provide CME credit, are self-paced, and can be accessed from any device with an Internet connection. Physicians will receive specialty-specific modules via HealthStream in the next few months. Additional ICD-10 preparation resources are available online at munsonhealthcare.org/icd10. If you have any questions, please contact Cheryl Wheeler, ICD-10 Education Coordinator, at (231) or FUTURE ICD-10 WORKSHOPS All workshops will be held in the Lake Rooms at the Park Place Hotel. WORKSHOP #3 FEB. 4, 8:30 AM - 10:30 AM FEB. 5, 11:30 AM - 1:30 PM Note: only need to attend one Topics covered: Internal and external testing, business process modifications, technical modifications May April March To register, contact Heidi Kistler at (231) or Space is limited. ipath Goes Live January 28 Improving access to information for patients and clinicians as well as meeting some of the regulatory requirements for Meaningful Use Stage 2 is the goal of ipath (Improving Patient Access to Health), which goes live January 28. ipath is being rolled out at Munson Medical Center, Kalkaska Memorial Health Center, Mercy Hospital Cadillac, Mercy Hospital Grayling, and Paul Oliver Memorial Hospital so there is a standardized discharge process across all five Munson Healthcare hospitals. Physicians and practices will see changes to three patient reports following ipath implementation: Hospital Summary (formerly Discharge Summary), Hospital Course, and Patient Instructions. Practices should have received a mailing outlining these changes as well as examples of the revised reports. You will continue to receive these patient reports via your current report distribution method; ipath will not change that. As with the launch of any new software, there are apt to be some bumps along the road. If you notice any issues, would like additional training, or have any suggestions, after ipath goes live on Jan. 28, please call the Help Desk at Thank you for your patience as we work to improve the patient discharge process. For more information on ipath, go to munsonhealthcare.org/ipath2014. Page 3 Practice Pro January 2014

4 NEW PHYSICIANS: MHC RECRUITS 39 IN 2013 Munson Healthcare recruited 39 physicians in 14 different specialties during We ve had an outstanding year recruiting system wide, and northern Michigan continues to be a highly desirable place to practice and live. Specialties include Cardiology, Emergency Medicine, Family Practice, General Surgery, Hospital Medicine, Internal Medicine, Nephrology, Obstetrics and Gynecology, Oncology/Hematology, Ophthalmology, Orthopedic Surgery, Psychiatry, Urology, and Vitreoretinal Surgery. Enclosed is a brochure listing the new Munson Healthcare physicians. Recruiting, retaining, and building relationships amongst physicians throughout northern Michigan are priorities for Munson Healthcare. We look forward to continuing to work together to provide close to home care in the communities we serve. Physicians with colleagues interested in northern Michigan can call Physician Recruitment at (231) or You can also direct them to munsonhealthcare.org/physicianopportunities to learn about current physician opportunities. They can also join us on Facebook (MunsonHealthcareRecruitment) and Twitter (MHCRecruitment). PATIENT PORTALS MEET HIPAA PRIVACY REQUIREMENTS A patient portal is a special, secure, website that allows patients to access their personal medical information from the convenience of a computer or smart phone. Starting in the spring, Munson Medical Center, Kalkaska Memorial Health Center, and Paul Oliver patients will be given an opportunity to sign up for their own patient portal plus many physician practices now provide web portals for their patients. Do patient portals meet HIPAA requirements? Yes. Patient portals are easy, safe, private, and secure. Patient portals allow patients to be advocates in their health because they are more aware of, and involved in their care. Patient privacy is protected in the following ways: Participation is voluntary. All patients must sign a consent agreement to participate, and must use their own, individual account. Patients can suspend or terminate participation at any time. Each patient will have their own unique user name, password, and security question(s). Rochelle Steimel, OTR, MPH Privacy Officer All communication between the physician and patient, sent via the portal, become part of the patient s medical record, and continues to be protected by strict HIPAA Privacy laws. Messages are also encrypted in transmission, meaning that they cannot be hacked into. The portal site is secure, meaning that no unauthorized persons can read any message. Messages can only be read by someone who knows the correct user name and password to log into site. Patients bear the responsibility for giving the doctor s office the correct address to use. Patients are also responsible for keeping their password to themselves, or, may share it with a family member or friend that they authorize to review their medical information. This is the patient s choice. Munson s patient portal will launch for patients on Feb. 17. For more information, go to munsonhealthcare.org/myhealthinfo. Patients may also print out parts of their record, or download their record to a file that may or not be secure, on their computer or thumb drive. This is the patient s choice and responsibility. In summary, this new technology will be safe to use, and patient information will be secure. However, patients must protect their password to prevent unauthorized people from accessing their patient portal account. Patients who suspect that their password has been compromised can reset their password by logging into the patient portal. If you have any HIPAA questions, please contact Rochelle Steimel, Privacy Officer, at (231) or Page 4 Practice Pro January 2014

5 KALKASKA MEMORIAL MEDICAL CENTER NAMES NEW ADMINISTRATOR Kevin L. Rogols will succeed the retiring Jim Austin as administrator of Kalkaska Memorial Health Center. Rogols, currently the president and chief executive officer of Sandoval Regional Medical Center in Rio Rancho, New Mexico, will join Kalkaska Memorial Health Center on Feb. 3. In addition to several hospital executive positions, he was a former vice president at Munson Medical Center, serving there from Austin, who has led the hospital for 24 years, will retire at the end of February Kevin L. Rogols Kevin will bring a wealth of leadership experience to Kalkaska Memorial Health Center in addition to his past experience in northern Michigan, Munson Healthcare President and CEO Ed Ness said. FEBRUARY IS HEART MONTH National Wear Red Day FEBRUARY 7 The American Heart Association has designated Feb. 7 as National Wear Red Day to raise awareness about the fight against heart disease in women. Wear red to work, to play, or wherever else your day takes you. Heart to Heart for Women and Men WEEKS OF FEBRUARY 10 AND 17 Participants will receive a one-on-one screening, assessment, and education. Tests include blood pressure, body mass index, blood sugar and cholesterol, stress and depression levels, nutrition review, smoking and alcohol assessments, and review of family medical history. Participants will leave with a personalized action plan including risk factor reduction materials and steps for improving heart health. Cost is $55 (grants are available). È Munson Community Health Center 550 Munson Ave., Traverse City To make an appointment, call (231) Updated Green Sheet Now Available You should have received an updated Physician by Specialty listing (a.k.a. Green Sheet), which includes contact information for physicians on-staff at Munson Medical Center, Kalkaska Memorial Health Center, and Paul Oliver Memorial Hospital. The Green Sheet is also available online at munsonhealthcare.org > For Physicians > Resources > Directories. To update your providers information, please contact HealthLink at (231) , , or Tools for Transformation: Leading Your Practice Through the Perfect Work Day Wednesday, February pm Traverse City Golf & Country Club Traverse City Physicians and practice managers are invited to attend this seminar which is aimed at helping physicians and office practices improve work flow and efficiency through an introduction to Lean principles. A light dinner and refreshments will be served. Physicians will receive 2.0 hours of CME for attending. For CME information, go to: munsonhealthcare.org/news/toolsfortransformation. There is no charge to attend. To RSVP, please contact the Northern Physicians Organization at (231) by February 7. Page 5 Practice Pro January 2014

6 1105 Sixth Street Traverse City, MI Judy C. Liu, MD Judy C. Liu, MD, has joined the staff of Munson Medical Center as a specialist in vitreoretinal surgery, and is accepting new patients. Associated Retinal Consultants 860 E. Front St. Traverse City (231) phone (231) fax Nancy L. Reye, MD Nancy L. Reye, MD, Family Practice, has relocated her practice to Partners In Health and is accepting new patients. Dr. Reye can be reached at: Partners In Health 3074 N. US 31 S. Traverse City, MI (231) phone (231) fax Peter K. Shireman, MD Peter K. Shireman, MD, has joined the staff of Munson Medical Center as a specialist in pathology. Grand Traverse Pathology 1105 Sixth St. Traverse City (231) phone (231) fax For additional information, call HealthLink at (231) or Page 6 Practice Pro January 2014

IN HIS WORDS: AL PILONG DISCUSSES RECRUITING, REFORM, AND WHAT HE S LEARNED

IN HIS WORDS: AL PILONG DISCUSSES RECRUITING, REFORM, AND WHAT HE S LEARNED GETTING TO KNOW YOU Andrea Ludka In my January column, I mentioned that one of our New Year s resolutions is to spend more one-on-one time with physicians and their staff so as to better understand your

More information

PREPARING THE PATIENT FOR TRANSFER TO AN INPATIENT REHABILITATON FACILITY (IRF) University Hospitals 8th Annual Neuroscience Nursing Symposium

PREPARING THE PATIENT FOR TRANSFER TO AN INPATIENT REHABILITATON FACILITY (IRF) University Hospitals 8th Annual Neuroscience Nursing Symposium PREPARING THE PATIENT FOR TRANSFER TO AN INPATIENT REHABILITATON FACILITY (IRF) University Hospitals 8th Annual Neuroscience Nursing Symposium May 31, 2013 2 DEFINITION: INPATIENT REHABILITATION FACILITY

More information

National Stroke Association s Guide to Choosing Stroke Rehabilitation Services

National Stroke Association s Guide to Choosing Stroke Rehabilitation Services National Stroke Association s Guide to Choosing Stroke Rehabilitation Services Rehabilitation, often referred to as rehab, is an important part of stroke recovery. Through rehab, you: Re-learn basic skills

More information

The Patient-Centered Medical Home & You: Frequently Asked Questions (FAQ) for Patients and

The Patient-Centered Medical Home & You: Frequently Asked Questions (FAQ) for Patients and The Patient-Centered Medical Home & You: Frequently Asked Questions (FAQ) for Patients and Families What is a Patient-Centered Medical Home? A Medical Home is all about you. Caring about you is the most

More information

OVERVIEW This policy is to document the criteria for coverage of services at the acute inpatient rehabilitation level of care.

OVERVIEW This policy is to document the criteria for coverage of services at the acute inpatient rehabilitation level of care. Medical Coverage Policy Acute Inpatient Rehabilitation Level of Care EFFECTIVE DATE: 07 06 2010 POLICY LAST UPDATED: 06 04 2013 sad OVERVIEW This policy is to document the criteria for coverage of services

More information

Inpatient Rehabilitation

Inpatient Rehabilitation Inpatient Rehabilitation Patient Handbook 2601 Electric Avenue, Port Huron, MI 48060 810-985-1500 mymercy.us SJMPH 12-12 300 My Rehabilitation Team Physician Nurse Case Manager Physical Therapist Occupational

More information

Acute Inpatient Rehabilitation Level of Care

Acute Inpatient Rehabilitation Level of Care Printer-Friendly Page Acute Inpatient Rehabilitation Level of Care EFFECTIVE DATE 07/06/2010 LAST UPDATED 07/06/2010 Prospective review is recommended/required. Please check the member agreement for preauthorization

More information

Patient s Handbook. Provincial Rehabilitation Unit ONE ISLAND HEALTH SYSTEM ONE ISLAND FUTURE 11HPE41-30364

Patient s Handbook. Provincial Rehabilitation Unit ONE ISLAND HEALTH SYSTEM ONE ISLAND FUTURE 11HPE41-30364 Patient s Handbook Provincial Rehabilitation Unit ONE ISLAND FUTURE ONE ISLAND HEALTH SYSTEM 11HPE41-30364 REHABILITATION EQUIPMENT USED ON UNIT 7 During a patient s stay on Unit 7, various pieces of

More information

Provincial Rehabilitation Unit. Patient Handbook

Provincial Rehabilitation Unit. Patient Handbook Provincial Rehabilitation Unit Patient Handbook ONE ISLAND FUTURE ONE ISLAND HEALTH SYSTEM Welcome to Unit 7, the Provincial Rehabilitation Unit. This specialized 20 bed unit is staffed by an interdisciplinary

More information

Healthy Michigan MEMBER HANDBOOK

Healthy Michigan MEMBER HANDBOOK Healthy Michigan MEMBER HANDBOOK 2014 The new name for Healthy 1 TABLE OF CONTENTS WELCOME TO HARBOR HEALTH PLAN.... 2 Who Is Harbor Health Plan?...3 How Do I Reach Member Services?...3 Is There A Website?....

More information

Follow-up information from the November 12 provider training call

Follow-up information from the November 12 provider training call Follow-up information from the November 12 provider training call Criteria I. Multiple Therapy Disciplines 1. Clarification regarding the use of group therapies in IRFs. Answer: CMS has not yet established

More information

Patient Information Guide. Getting you Back to Better. 859.426.2400 www.vrhgateway.com

Patient Information Guide. Getting you Back to Better. 859.426.2400 www.vrhgateway.com Patient Information Guide Getting you Back to Better 859.426.2400 www.vrhgateway.com The Gateway Difference Gateway Rehabilitation Hospital provides expert care to help patients get back to better after

More information

What do ACO s and Hospitals want from SNF s and CCRC s

What do ACO s and Hospitals want from SNF s and CCRC s What do ACO s and Hospitals want from SNF s and CCRC s Presented to the Institute of Senior Living, April 11, 2013 A Division of Kindred Healthcare 1 Assessing the match: What hospitals and ACO s currently

More information

Rehabilitation Where You Recover. Inpatient Rehabilitation Services at Albany Medical Center

Rehabilitation Where You Recover. Inpatient Rehabilitation Services at Albany Medical Center Rehabilitation Where You Recover Inpatient Rehabilitation Services at Albany Medical Center You're Here and So Are We As the region s only academic medical center, Albany Medical Center offers a number

More information

Welcome to Optimum Special Needs Plan. In this newsletter, we will give you some general information about your Plan.

Welcome to Optimum Special Needs Plan. In this newsletter, we will give you some general information about your Plan. Spring 2012 Newsletter In This Issue: 2 3 4 5 6 8 About Special Needs Plan What is a Care Plan? Nurse Case Management Education Information Care Transitions Assistance Dual Eligible Members Hospital Admissions

More information

UW MEDICINE PATIENT EDUCATION. Your Care Team. Helpful information

UW MEDICINE PATIENT EDUCATION. Your Care Team. Helpful information UW MEDICINE PATIENT EDUCATION Your Care Team Helpful information In this section: You: The Patient Medical Staff Nursing Staff Allied Health Professionals Support Staff Peer Mentors for People with Spinal

More information

HealthCare Partners of Nevada. Heart Failure

HealthCare Partners of Nevada. Heart Failure HealthCare Partners of Nevada Heart Failure Disease Management Program 2010 HF DISEASE MANAGEMENT PROGRAM The HealthCare Partners of Nevada (HCPNV) offers a Disease Management program for members with

More information

Triple aim of ACA. Shanty Creek, November 2015. 1. Improved patient experience easier acess 2. Improved quality of healthcare 3.

Triple aim of ACA. Shanty Creek, November 2015. 1. Improved patient experience easier acess 2. Improved quality of healthcare 3. Theresa Anderson, West Shore Medical Center Tracey Chappel, West Shore Medical Center Ingemar Johansson, Centra Wellness Network Shanty Creek, November 2015 Triple aim of ACA 1. Improved patient experience

More information

Project Plan to Rehabilitation Service

Project Plan to Rehabilitation Service Project Plan to Rehabilitation Service Connecting and Collaborating in the Continuity of Care in Rehabilitation Presented By: Arlene Whitehead, May 31, 2011 Rehabilitation Collaborative Overview OUTLINE

More information

BCSC Health Center Information

BCSC Health Center Information BCSC Health Center Information Welcome Packet BCSC Health Center 1950 Doctors Park Drive Suite C Columbus, IN 47203 Phone: 812.375.8810 Fax: 812.375.8879 Website: www.bcsc.k12.in.us/bcschealthcenter Frequently

More information

GUIDE TO SUB-ACUTE AND LONG TERM CARE

GUIDE TO SUB-ACUTE AND LONG TERM CARE GUIDE TO SUB-ACUTE AND LONG TERM CARE Frequently Used Words and Phrases...2 Understanding Your Care Options...3 The Transition from Hospital to Nursing Facility...5 Paying for Care...6 Choosing Wisely...8

More information

Henry Ford Macomb Hospitals. Inpatient. Patient and Family Handbook

Henry Ford Macomb Hospitals. Inpatient. Patient and Family Handbook Henry Ford Macomb Hospitals Inpatient Rehabilitation Patient and Family Handbook Welcome At Henry Ford Macomb Hospitals, our goal is to help you become as independent as possible while achieving your

More information

Admission to Inpatient Rehabilitation (Rehab) Services

Admission to Inpatient Rehabilitation (Rehab) Services Family Caregiver Guide Admission to Inpatient Rehabilitation (Rehab) Services What Is Rehab? Your family member may have been referred to rehab after being in a hospital due to acute (current) illness,

More information

The Healthy Michigan Plan Handbook

The Healthy Michigan Plan Handbook The Healthy Michigan Plan Handbook Introduction The Healthy Michigan Plan is a health care program through the Michigan Department of Community Health (MDCH). Eligibility for this program will be determined

More information

HIPAA Privacy and Security. Rochelle Steimel, HIPAA Privacy Official Judy Smith, Staff Development January 2012

HIPAA Privacy and Security. Rochelle Steimel, HIPAA Privacy Official Judy Smith, Staff Development January 2012 HIPAA Privacy and Security Rochelle Steimel, HIPAA Privacy Official Judy Smith, Staff Development January 2012 Goals and Objectives Course Goal: To introduce the staff of Munson Healthcare to the concepts

More information

Burns & McDonnell On-Site Clinic

Burns & McDonnell On-Site Clinic Burns & McDonnell On-Site Clinic A Prescription for Financial and Productivity Success Fall 2013 Lockton Companies C OMPAN Y P R OFI L E Engineering, architecture, construction, environmental and consulting

More information

Special Topics in Vendor- Specific Systems. Outline. Results Review. Unit 4 EHR Functionality. EHR functionality. Results Review

Special Topics in Vendor- Specific Systems. Outline. Results Review. Unit 4 EHR Functionality. EHR functionality. Results Review Special Topics in Vendor- Specific Systems Unit 4 EHR Functionality EHR functionality Results Review Outline Computerized Provider Order Entry (CPOE) Documentation Billing Messaging 2 Results Review Laboratory

More information

The Healthy Michigan Plan Handbook

The Healthy Michigan Plan Handbook The Healthy Michigan Plan Handbook Introduction The Healthy Michigan Plan is a health care program through the Michigan Department of Community Health (MDCH). The Healthy Michigan Plan provides health

More information

SUPPLEMENTAL MATERIAL

SUPPLEMENTAL MATERIAL SUPPLEMENTAL MATERIAL Supplemental Methods Online Information Search detailed description A highly inclusive first pass strategy for identifying possible programs was undertaken. A search for telemedicine

More information

VNS CHOICE: Managing Complex Care Needs for the Frail Elderly of New York City. Roberta Brill Vice President, VNS Health Plans

VNS CHOICE: Managing Complex Care Needs for the Frail Elderly of New York City. Roberta Brill Vice President, VNS Health Plans VNS CHOICE: Managing Complex Care Needs for the Frail Elderly of New York City Roberta Brill Vice President, VNS Health Plans VNS CHOICE Organization Subsidiary of the Visiting Nurse Service of New York

More information

Summary of Benefits January 1, 2016 December 31, 2016. FirstMedicare Direct PPO Plus (PPO)

Summary of Benefits January 1, 2016 December 31, 2016. FirstMedicare Direct PPO Plus (PPO) Summary of Benefits January 1, 2016 December 31, 2016 FIRSTCAROLINACARE INSURANCE COMPANY FirstMedicare Direct PPO Plus (PPO) Chatham, Hoke, Lee, Montgomery, Moore, Richmond, Scotland Counties This booklet

More information

(A) Information needed to identify and classify the hospital, include the following: (b) The hospital number assigned by the department;

(A) Information needed to identify and classify the hospital, include the following: (b) The hospital number assigned by the department; 3701-59-05 Hospital registration and reporting requirements. Every hospital, public or private, shall, by the first of March of each year, register with and report to the department of health the following

More information

Good Samaritan Inpatient Rehabilitation Program

Good Samaritan Inpatient Rehabilitation Program Good Samaritan Inpatient Rehabilitation Program Living at your full potential. Welcome When people are sick or injured, our goal is their maximum recovery. We help people live to their full potential.

More information

Acute Rehabilitation Center

Acute Rehabilitation Center Acute Rehabilitation Center Acute Rehabilitation Courtyard Our Center Community Westview Hospital's Acute Rehabilitation Center and programs are specially designed to meet the needs of our patients and

More information

GENERAL ADMISSION CRITERIA INPATIENT REHABILITATION PROGRAMS

GENERAL ADMISSION CRITERIA INPATIENT REHABILITATION PROGRAMS Originator: Case Management Original Date: 9/94 Review/Revision: 6/96, 2/98, 1/01, 4/02, 8/04, 3/06, 03/10, 3/11, 3/13 Stakeholders: Case Management, Medical Staff, Nursing, Inpatient Therapy GENERAL ADMISSION

More information

rehabilitation Admissions Inpatient Rehabilitation at A list of things to bring www.nwhc.org

rehabilitation Admissions Inpatient Rehabilitation at A list of things to bring www.nwhc.org Admissions Upon referral to the program the physiatrist evaluates each patient prior to admission. Patients must be medically stable and physically able to benefit from an extensive therapy program that

More information

REHABILITATION UNIT CRITERIA WORK SHEET

REHABILITATION UNIT CRITERIA WORK SHEET DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES FORM APPROVED OMB NO. 0938-0986 REHABILITATION UNIT CRITERIA WORK SHEET RELATED MEDICARE PROVIDER NUMBER ROOM NUMBERS IN

More information

Introduction to One Care. MassHealth plus Medicare. www.mass.gov/masshealth/onecare

Introduction to One Care. MassHealth plus Medicare. www.mass.gov/masshealth/onecare Introduction to One Care MassHealth plus Medicare www.mass.gov/masshealth/onecare Overview of One Care Starting in fall 2013, MassHealth and Medicare will join together with health plans in Massachusetts

More information

REHABILITATION SERVICES

REHABILITATION SERVICES REHABILITATION SERVICES Table of Contents GENERAL... 2 TERMS AND ABBREVIATIONS... 2 PRIOR AUTHORIZATION REQUIREMENTS FOR MEDICAID REIMBURSEMENT OF INPATIENT REHABILITATION SERVICES (Updated 4/1/11)...

More information

Rehabilitation Center

Rehabilitation Center Rehabilitation Center PATIENT INFORMATION Welcome to Ministry Saint Joseph s Hospital At Ministry Health Care, we earn trust by working together as One Ministry to keep PATIENTS FIRST in everything we

More information

Get healthy. Stay healthy. Kaiser Permanente. Kaiser Permanente. Health Plan. kp.org

Get healthy. Stay healthy. Kaiser Permanente. Kaiser Permanente. Health Plan. kp.org Get healthy. Stay healthy. Kaiser Permanente Kaiser Permanente Student Student Health Plan Health Plan w i t h d e d u c t i b l e kp.org Table of Contents The Basics 3 How It Works 4 Frequently Asked

More information

Your Medical Record Rights in Colorado

Your Medical Record Rights in Colorado Your Medical Record Rights in Colorado (A Guide to Consumer Rights under HIPAA) JOY PRITTS, JD NINA L. KUDSZUS HEALTH POLICY INSTITUTE GEORGETOWN UNIVERSITY Your Medical Record Rights in Colorado (A Guide

More information

Brain Injury Alliance of New Jersey

Brain Injury Alliance of New Jersey Understanding the Rehabilitation Process after No one can prepare a family for the trauma of experiencing brain injury. Following the injury the subsequent move from the hospital to various rehabilitation

More information

Cardiovascular Prevention and Rehabilitation Program

Cardiovascular Prevention and Rehabilitation Program Cardiovascular Prevention and Rehabilitation Program Leading the way to a healthier heart For people who have had a heart attack, heart surgery or other cardiac event, or for those who have two or more

More information

Stakeholder s Report. 2525 SW 75 th Ave Miami, Florida 33155 305.262.6800 www.westgablesrehabhospital.com

Stakeholder s Report. 2525 SW 75 th Ave Miami, Florida 33155 305.262.6800 www.westgablesrehabhospital.com 212 Stakeholder s Report 2525 SW 75 th Ave Miami, Florida 33155 35.262.68 www.westgablesrehabhospital.com PROFILE REPORT For more than 25 years, West Gables Rehabilitation Hospital has made a mission of

More information

1. Clarification regarding whether an admission order must be completed before any therapy evaluations are initiated.

1. Clarification regarding whether an admission order must be completed before any therapy evaluations are initiated. Follow-up information from the November 12 provider training call I. Admission Orders 1. Clarification regarding whether an admission order must be completed before any therapy evaluations are initiated.

More information

GOING TO HOSPITAL WHAT YOU NEED TO KNOW

GOING TO HOSPITAL WHAT YOU NEED TO KNOW GOING TO HOSPITAL WHAT YOU NEED TO KNOW Going to hospital We understand that going to hospital can be a stressful time. If you re feeling nervous or don t quite know what to expect don t worry, this is

More information

2015 Summary of Benefits

2015 Summary of Benefits 2015 Summary of Benefits Plans 003 and 004 H6298_14_027 accepted Summary of Benefits January 1, 2015 - December 31, 2015 This booklet gives you a summary of what we cover and what you pay. It doesn t list

More information

SIMPLICITY. 2015 Your Plan Explained

SIMPLICITY. 2015 Your Plan Explained Hello SIMPLICITY 2015 Your Plan Explained PFIZER UnitedHealthcare Group Medicare Advantage (PPO) Effective January 1, 2015, through December 31, 2015 Group Number: 12367, 12368 Benefit Highlights UnitedHealthcare

More information

A Consumer Guide to Understanding Health Plan Networks

A Consumer Guide to Understanding Health Plan Networks A Consumer Guide to Understanding Health Plan Networks Table of Contents steps you can take to understand your health plan s provider network pg 4 What a provider network is pg 8 Many people are now shopping

More information

Anderson County Hospital Community Benefit Implementation Plan 2014

Anderson County Hospital Community Benefit Implementation Plan 2014 Anderson County Hospital Community Benefit Implementation Plan 2014 Anderson County Hospital 421 S. Maple St. Garnett, KS 66032 785-448-3131 Anderson County Hospital Community Benefit Implementation Plan

More information

EHRs vs. Paper-based Systems: 5 Key Criteria for Ascertaining Value

EHRs vs. Paper-based Systems: 5 Key Criteria for Ascertaining Value Research White Paper EHRs vs. Paper-based Systems: 5 Key Criteria for Ascertaining Value Provided by: EHR, Practice Management & Billing In One www.omnimd.com Before evaluating the benefits of EHRs, one

More information

University of Chicago Acute Care Occupational Therapy Residency Program

University of Chicago Acute Care Occupational Therapy Residency Program University of Chicago Acute Care Occupational Therapy Residency Program Mission of Occupational Therapy Residency Program: The mission of University of Chicago Medical Center Occupational Therapy Residency

More information

Bulletin. Rehabilitation Clinical Network. May 2014. AROC South Australian benchmarking workshop. Network Chair

Bulletin. Rehabilitation Clinical Network. May 2014. AROC South Australian benchmarking workshop. Network Chair May 2014 Rehabilitation Clinical Network Bulletin Welcome to the Statewide Rehabilitation Clinical Network Bulletin, which provides an update to members on recent Network activities. Network Chair Professor

More information

Frequently Asked Questions: Physical Medicine and Rehabilitation Review Committee for Physical Medicine and Rehabilitation ACGME

Frequently Asked Questions: Physical Medicine and Rehabilitation Review Committee for Physical Medicine and Rehabilitation ACGME Frequently Asked Questions: Physical Medicine and Rehabilitation Review Committee for Physical Medicine and Rehabilitation ACGME Questions Program Personnel and Resources Does the Review Committee grant

More information

INDUSTRY PERSPECTIVES

INDUSTRY PERSPECTIVES INDUSTRY PERSPECTIVES Behavioral Health: Staying ahead of the shortage As the demand for behavioral health professionals increases, facilities should consider what implications this may have on facility

More information

Health Care Services Overview. Pennsylvania Department of Corrections

Health Care Services Overview. Pennsylvania Department of Corrections Health Care Services Overview Pennsylvania Department of Corrections Richard S. Ellers Director Bureau of Health Care Services Pennsylvania Department of Corrections rellers@pa.gov 717-728-5311 27 State

More information

Staff. Ten family practice physicians. One nurse practitioner. Two orthopedic physicians. Four staff psychiatrists

Staff. Ten family practice physicians. One nurse practitioner. Two orthopedic physicians. Four staff psychiatrists Go Cyclones! Staff Ten family practice physicians One nurse practitioner Two orthopedic physicians Four staff psychiatrists Eighteen nursing staff Six health promotion & wellness professionals Three pharmacists

More information

Thank you for being a part of Evergreen Health. If I can ever be of assistance, please don t hesitate to email me at Peter@evergreenmd.org.

Thank you for being a part of Evergreen Health. If I can ever be of assistance, please don t hesitate to email me at Peter@evergreenmd.org. The Pulse MEMBER NEWSLETTER APRIL 2014 Volume 1, Issue 1 TABLE OF CONTENTS A Letter from the CMO 2 Your Health Risk Assessment 2 Evergreen Health Care centers 3 Pledge to Members 3 Picking Your Primary

More information

Annual Report & Outcomes

Annual Report & Outcomes Annual Report & Outcomes January 2011 December 2011 1 From the Corporate Director Thank you for your interest in Winchester Rehabilitation Center and Valley Health Rehabilitation Services. At Winchester

More information

Spinal Cord Injury Program

Spinal Cord Injury Program Spinal Cord Injury Information Series PATIENT & FAMILY GUIDE Spinal Cord Injury Program A Service of Santa Clara Valley Medical Center Rehabilitation and 1-Center What You Should Know What is 1-Center?

More information

Rehabilitation Hospital I Lutheran Medical Park 7970 W. Jefferson Blvd. I Fort Wayne, IN 46804

Rehabilitation Hospital I Lutheran Medical Park 7970 W. Jefferson Blvd. I Fort Wayne, IN 46804 Rehabilitation Hospital I Lutheran Medical Park 7970 W. Jefferson Blvd. I Fort Wayne, IN 46804 Admissions: (260) 435-6121 I Switchboard: (260) 435-6100 LutheranHealth.net Lutheran Health Network includes

More information

Section 6. Medical Management Program

Section 6. Medical Management Program Section 6. Medical Management Program Introduction Molina Healthcare maintains a medical management program to ensure patient safety as well as detect and prevent fraud, waste and abuse in its programs.

More information

Simple. 2015 Benefit Guide. Personal. Empowering.

Simple. 2015 Benefit Guide. Personal. Empowering. 2015 Benefit Guide Simple. Personal. Empowering. An easy-to-use guide to understanding your UnitedHealthcare benefits offered by the Cook County Pension Fund. Open Enrollment is November 1 - November 30

More information

Rehabilitation Regulatory Compliance Risks

Rehabilitation Regulatory Compliance Risks Rehabilitation Regulatory Compliance Risks Christine Bachrach Vice President & Chief Compliance Officer University of Maryland Medical System 2011 AHIA Annual Conference Agenda - Rehabilitation Compliance

More information

Piedmont WellStar Medicare Choice (HMO) offered by Piedmont WellStar HealthPlans, Inc.

Piedmont WellStar Medicare Choice (HMO) offered by Piedmont WellStar HealthPlans, Inc. Piedmont WellStar Medicare Choice (HMO) offered by Piedmont WellStar HealthPlans, Inc. Annual Notice of Changes for 2015 You are currently enrolled as a member of Piedmont WellStar Medicare Choice HMO.

More information

NAVIGATING THE MEDICARE MAZE OF REHABILITATIVE SERVICES

NAVIGATING THE MEDICARE MAZE OF REHABILITATIVE SERVICES NAVIGATING THE MEDICARE MAZE OF REHABILITATIVE SERVICES NAVIGATING THE COMPLEXITY OF INSURANCE COVERAGE. Fox Rehabilitation is a private practice of physical, occupational, and speech therapists who specialize

More information

Using Electronic Messaging and Patient Portals to Enhance Patient Engagement. VHIT EHR Learning & Action Network

Using Electronic Messaging and Patient Portals to Enhance Patient Engagement. VHIT EHR Learning & Action Network Using Electronic Messaging and Patient Portals to Enhance Patient Engagement VHIT EHR Learning & Action Network What Is Secure Electronic Messaging? Secure electronic messaging is the secure and protected

More information

Student Health Service FAQs for the Parent and Family Liaison

Student Health Service FAQs for the Parent and Family Liaison 1 Student Health Service FAQs for the Parent and Family Liaison Do I need to send my son or daughter with our prescription insurance card to the University Pharmacy (located at the Student Health Service)

More information

To provide standardized Supervised Exercise Programs across the province.

To provide standardized Supervised Exercise Programs across the province. TITLE ALBERTA HEALTHY LIVING PROGRAM SUPERVISED EXERCISE PROGRAM DOCUMENT # HCS-67-01 APPROVAL LEVEL Executive Director Primary Health Care SPONSOR Senior Consultant Central Zone, Primary Health Care CATEGORY

More information

Inpatient Rehabilitation Facilities (IRFs) [Preauthorization Required]

Inpatient Rehabilitation Facilities (IRFs) [Preauthorization Required] Inpatient Rehabilitation Facilities (IRFs) [Preauthorization Required] Medical Policy: MP-ME-05-09 Original Effective Date: February 18, 2009 Reviewed: April 22, 2011 Revised: This policy applies to products

More information

Neurodegenerative diseases Includes multiple sclerosis, Parkinson s disease, postpolio syndrome, rheumatoid arthritis, lupus

Neurodegenerative diseases Includes multiple sclerosis, Parkinson s disease, postpolio syndrome, rheumatoid arthritis, lupus TIRR Memorial Hermann is a nationally recognized rehabilitation hospital that returns lives interrupted by neurological illness, trauma or other debilitating conditions back to independence. Some of the

More information

May 7, 2012. Submitted Electronically

May 7, 2012. Submitted Electronically May 7, 2012 Submitted Electronically Secretary Kathleen Sebelius Department of Health and Human Services Office of the National Coordinator for Health Information Technology Attention: 2014 edition EHR

More information

Transitions of Care: The need for collaboration across entire care continuum

Transitions of Care: The need for collaboration across entire care continuum H O T T O P I C S I N H E A L T H C A R E, I S S U E # 2 Transitions of Care: The need for collaboration across entire care continuum Safe, quality Transitions Effective C o l l a b o r a t i v e S u c

More information

Welcome MHBP Value Plan Members

Welcome MHBP Value Plan Members Welcome MHBP Value Plan Members Welcome to the Mail Handlers Benefit Plan. We are delighted that you chose to enroll in our newest health plan option. We are proud of our long heritage in serving federal

More information

A Patient s Guide to Billing: Understanding Hospital and Physician Bills

A Patient s Guide to Billing: Understanding Hospital and Physician Bills A Patient s Guide to Billing: Understanding Hospital and Physician Bills _guide.indd 1 _guide.indd 2 Table of Contents Introduction... 2 Two Separate Billing Departments... 3 Hospital Billing... 4 Physician

More information

Community Physician Program

Community Physician Program Community Physician Program An Introductory Overview 3 Community Physician Program Overview One patient. One record. One great health system. What it Means to You Ability to Share Patient Data Easily Enhance

More information

Michigan Department of Community Health Survey of Physician Assistants Frequency Report by School 1

Michigan Department of Community Health Survey of Physician Assistants Frequency Report by School 1 Michigan Department of Community Health Survey of Physician Assistants Frequency Report by School 1 INTRODUCTION Since 2007, the Michigan Department of Community Health (MDCH) has conducted annual surveys

More information

MassHealth Enrollment Guide 1-800-841-2900 TTY 1-800-497-4648. Helping you with your health plan choices.

MassHealth Enrollment Guide 1-800-841-2900 TTY 1-800-497-4648. Helping you with your health plan choices. MassHealth Enrollment Guide 1-800-841-2900 TTY 1-800-497-4648 Helping you with your health plan choices. WHAT S INSIDE Section 1: What is MassHealth?... 2 Welcome! You Must Enroll in a Health Plan Why

More information

Inpatient Rehabilitation Patient Handbook

Inpatient Rehabilitation Patient Handbook Inpatient Rehabilitation Patient Handbook Welcome to the Acute Inpatient Rehabilitation Program! The Acute Inpatient Rehabilitation Program welcomes you and your family. We look forward to the opportunity

More information

TABLE OF CONTENTS. Rehabilitation Hospital of Fort Wayne. Meet the Medical Director. Frequently Asked Questions

TABLE OF CONTENTS. Rehabilitation Hospital of Fort Wayne. Meet the Medical Director. Frequently Asked Questions OVERALL TABLE OF CONTENTS Rehabilitation Hospital of Fort Wayne 2 Meet the Medical Director 3 Frequently Asked Questions 4 What to Expect at Rehabilitation Hospital 5 Patient Satisfaction 6 Rehabilitation

More information

Open Enrollment. Open Enrollment is October 26 November 13, 2015

Open Enrollment. Open Enrollment is October 26 November 13, 2015 Open Enrollment Open Enrollment is October 26 November 13, 2015 Login to Employee Self Service (eserve) at hr.tufts.edu/eserve to make any benefit changes. Changes will be effective January 1, 2016. Welcome

More information

Introducing Care Connect

Introducing Care Connect Introducing Care Connect Our NEW Electronic Medical Record System Rochester General Health System (RGHS) is working hard to achieve its vision to become this community s healthcare provider of choice,

More information

KEVIN P. DURGEE, CMPE MANAGER, BUSINESS INTELLIGENCE

KEVIN P. DURGEE, CMPE MANAGER, BUSINESS INTELLIGENCE BUSINESS INTELLIGENCE AND DATA ANALYTICS - CHANGING CULTURE THROUGH VISUAL DATA DISCOVERY KEVIN P. DURGEE, CMPE MANAGER, BUSINESS INTELLIGENCE HOLLY CONWAY, CMPE SENIOR ADMINISTRATIVE DIRECTOR DEPARTMENT

More information

LIFESTYLE RETURNS STEPS PROGRAM

LIFESTYLE RETURNS STEPS PROGRAM LIFESTYLE RETURNS STEPS PROGRAM ARE YOU READY TO GET ENGAGED IN YOUR HEALTH? We know that the way we live has a real impact on the way we feel. When we take care of ourselves, we have more drive and energy.

More information

Essentials Choice Rx 25 (HMO-POS) offered by PacificSource Medicare

Essentials Choice Rx 25 (HMO-POS) offered by PacificSource Medicare Essentials Choice Rx 25 (HMO-POS) offered by PacificSource Medicare Annual Notice of Changes for 2016 You are currently enrolled as a member of Essentials Choice Rx 25 (HMO-POS). Next year, there will

More information

Annual Notice of Changes for 2015

Annual Notice of Changes for 2015 Keystone 65 Select Medical-Only (HMO) offered by Independence Blue Cross Annual Notice of Changes for 2015 You are currently enrolled as a member of Keystone 65 Select Medical-Only. Next year, there will

More information

Managed Care Program

Managed Care Program Summit Workers Compensation Managed Care Program KENTUCKY How to obtain medical care for a work-related injury or illness. Welcome Summit s workers compensation managed-care organization (Summit MCO) is

More information

Z Take this folder with you to your

Z Take this folder with you to your my health care notebook Why? Being an active part of your health care team helps you feel better and helps you get even better care. Starting on Day 1, you can keep track of important information and questions.

More information

http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers

http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers http://www.bls.gov/oco/ocos014.htm Medical and Health Services Managers * Nature of the Work * Training, Other Qualifications, and Advancement * Employment * Job Outlook * Projections Data * Earnings *

More information

[2015] SUMMARY OF BENEFITS H1189_2015SB

[2015] SUMMARY OF BENEFITS H1189_2015SB [2015] SUMMARY OF BENEFITS H1189_2015SB Section I You have choices in your health care One choice is to get your Medicare benefits through Original Medicare (fee-for-service Medicare). Original Medicare

More information

expert pediatric care orthopaedic rheumatology cleft lip and palate

expert pediatric care orthopaedic rheumatology cleft lip and palate expert pediatric care orthopaedic rheumatology cleft lip and palate Rehabilitation Orthotics and Prosthetics Surgery Motion Analysis Lab Healing children. Protecting childhood. At Shriners Hospitals for

More information

INDUSTRY PERSPECTIVES. Chris McDonald, Regional Vice President, Delta Locum Tenens. As many talented physicians adopt locum

INDUSTRY PERSPECTIVES. Chris McDonald, Regional Vice President, Delta Locum Tenens. As many talented physicians adopt locum INDUSTRY PERSPECTIVES Locum Tenens Industry Growing; Where do You Stand on the Spectrum? Chris McDonald, Regional Vice President, Delta Locum Tenens the 2nd Quarter 2015 July 14 - June 15 According to

More information

Inpatient Pediatric Rehabilitation Center

Inpatient Pediatric Rehabilitation Center Inpatient Pediatric Rehabilitation Center The Children We Serve Our program addresses a wide variety of pediatric rehabilitation needs for patients from birth to age 21. We offer experienced care for a

More information

MEDICAL CERTAINTY WITHIN YOUR REACH

MEDICAL CERTAINTY WITHIN YOUR REACH For sales enquiries, please contact: Phone: 1-855-66-4028 Email: insurance@bestdoctorscanada.com MEDICAL CERTAINTY WITHIN YOUR REACH Best Doctors Canada Insurance Services 145 King Street West Suite 00

More information

Understanding. Your Medical Record

Understanding. Your Medical Record Understanding Your Medical Record Table of Contents Choose topics at right by selecting the phrases. To go to the next or previous page, click on the arrows. To return to the table of contents, please

More information

Patient and Family. Education. Comprehensive Acute Rehabilitation Unit. Redefining Healthcare THOMAS JEFFERSON UNIVERSITY HOSPITALS

Patient and Family. Education. Comprehensive Acute Rehabilitation Unit. Redefining Healthcare THOMAS JEFFERSON UNIVERSITY HOSPITALS Patient and Family Education Comprehensive Acute Rehabilitation Unit THOMAS JEFFERSON UNIVERSITY HOSPITALS Redefining Healthcare Contents Introduction...3 Mission Statement...3 Mission Statement Of The

More information

health insurance changes Page 2 pharmacist better management Page 4 Get to know your Let s talk about Putting the care in care WINTER 2013 Page 6

health insurance changes Page 2 pharmacist better management Page 4 Get to know your Let s talk about Putting the care in care WINTER 2013 Page 6 WINTER 2013 Get to know your pharmacist better Page 6 Let s talk about health insurance changes Page 2 Kristin Weiler, Pharmacist Wayne Thompson Putting the care in care management Page 4 SECURITY HEALTH

More information