SOLUTION BRIEF CA Automation Suite for Clouds

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1 SOLUTION BRIEF CA Automation Suite for Clouds what if you could build cloud services from the ground up, leverage public cloud services, and transform your existing infrastructure with an intelligent, flexible, service-driven approach? agility made possible

2 , an industry leader in cloud management solutions, is an automated cloud service delivery and management platform designed to accelerate time-to-market and exceed business expectations while reducing costs. Increase server to admin ratios by as much as 10x Streamline IT process flows from end user request to fulfillment by 30% on average Reduce the time it takes to provision applications by as much as 70% Improve speed for provisioning infrastructure by as much as 90% Achieve measureable ROI between 150% to 450% with payback in as little as 6 months 2

3 executive summary CA Automation Suite for Clouds is the culmination of 35 years of IT management expertise merged with strategically acquired technological innovation. The result is an extremely open, cloud automation solution, designed for optimal flexibility, speed and efficiency. Challenge Executives increasingly view technology as fundamental to their business success. The demand for faster, more innovative services grows in direct proportion to the belief that technology can provide business with the competitive edge they need to succeed. Today s IT organizations are under extreme pressure to provide their customers an internal cloud solution to meet these new and evolving business demands. Alternatively, impatient business users are going around IT, often turning to public cloud offerings or funding and building their own cloud sandboxes to meet their needs. Opportunity Making the transition to an automated cloud service delivery platform can help your IT organization successfully meet its business expectations. Many large IT organizations that support diverse business needs are strategically offloading commodity services to public clouds. For core services, IT organizations are leveraging pre-built, anything-as-a-service (XaaS) solutions to get private clouds up and running in a fraction of the time it takes to develop in-house solutions. By aggregating and holistically managing these cloud platforms, IT professionals are reducing operational complexity, so fewer cycles and resources are focused on maintenance. Unified automation and streamlined management across cloud models improves efficiency so IT can shift focus from maintenance to innovation. Benefits CA Automation Suite for Clouds is an innovative new approach that provides an open, customizable cloud service delivery and automation framework. It is designed for delivering speed, flexibility, and efficiency benefits to customers. CA Automation Suite for Clouds offers a unique capability in the marketplace allowing a customer to aggregate and unify all management needs for cloud delivery. Businesses can comfortably deliver cloud services regardless of where the cloud resides. Whether it is an internal, external, or a hybrid cloud environment, CA Automation Suite for Clouds provides complete flexibility to deliver cloud services through automation, while allowing the business to do this in a unified fashion. 3

4 Section 1: Challenge Can IT move at the speed of business? As today s IT professionals face mounting pressure to meet the growing demand for services, multiple forces are negatively impacting their ability to do so. Many IT organizations are struggling to overcome the complexities of managing and maintaining large, legacy bases of applications across diverse infrastructures. Pervasive virtualization and new cloud initiatives can lead to infrastructure sprawl that increases operational overhead, further compounding the complexity problem. Additionally, the global economic slowdown has kept IT budgets flat or declining, giving IT even fewer resources to get the job done. Ironically, the demands on IT have never been greater. Today the mantra is I want it now and consumer technologies are raising the bar. IT customers expect an experience that is fast, secure and accessible 24x7 on any device from anywhere with no interruptions. In addition, executives increasingly view technology as fundamental to their business model, and expect IT to deliver innovation that drives competitive differentiation and game-changing outcomes without impacting the bottom line. This confluence of negative forces and rising expectations is creating unprecedented pressure on today s IT organizations. In order for IT to deliver services with the speed and efficiency the business demands, significant transformation needs to occur across the IT landscape. Section 2: Opportunity Unified automation transforms service delivery Unified automation from CA Technologies helps reconcile these inconsistent forces by transforming service delivery. Unified automation offers an intelligent, service-driven approach that spans the entire infrastructure, application and service stack to orchestrate services across physical, virtual and cloud environments. Unified automation is characterized by a flexible, open, modular foundation that speeds implementation and accelerates time-to-value. Its goal is to drive huge efficiency gains by enabling just-in-time service delivery at the exact quantity, quality and schedule that users need without overprovisioning or excessive operational costs. By orchestrating and automating complex processes, unified automation streamlines the development-to-production lifecycle for infrastructure, applications and services. Unified automation simplifies operations by abstracting and absorbing the complexity of diverse, heterogeneous platforms, methodologies and toolsets. Simply put, unified automation helps to increase business agility, responsiveness, and competitiveness to close the gap between what IT is able to deliver, and what the business demands. Simply put, unified automation helps to increases business agility, responsiveness, and competitiveness to close the gap between what IT is able to deliver, and what the business demands. 4

5 Figure A. CA Technologies portfolio of unified automation solutions transforms IT service delivery with an intelligent, servicedriven approach that spans the entire infrastructure, application and service stack to orchestrate services across physical, virtual and cloud environments. Section 3: Benefits CA Automation Suite for Clouds Unified automation is the foundation for CA Automation Suite for Clouds, an extremely open, customizable solution designed for optimal flexibility, speed and efficiency. It is uniquely capable of aggregating and unifying management of all kinds of cloud services infrastructure, applications and business services. CA Automation Suite for Clouds offers a step-wise approach to transform your current IT environment into a cloud service delivery platform for private, public and hybrid cloud computing solutions. A broad range of enterprise-class capabilities are pre-integrated to form an open, modularly architected solution, so IT can easily match the right cloud approach to the right service. CA Automation Suite for Clouds gives you the ultimate flexibility in choosing the optimal cloud solution for your needs physical or virtual, public, private, hybrid, or a combination of all. IT can preserve existing investments by choosing a heterogeneous approach, virtual or physical, to cloud automation for some types of services, and a virtual fabric approach with CA AppLogic, which encapsulates the entire application stack into a single virtual resource pool of processing, memory, storage and networking, for other service types. CA Automation Suite for Clouds is the only solution that combines both of these approaches into a single heterogeneous solution. Because it is designed specifically for flexibility and control, IT can easily match the right cloud model to each service, move services between cloud models, and manage holistically across cloud models. CA Automation Suite for Clouds automates and streamlines cloud management into a single solution whether the goal is to leverage public cloud services, transform existing infrastructure into a private cloud, build cloud services from the ground up or all of the above. 5

6 CA Automation Suite for Clouds helps IT professionals: Accelerate time-to-market Aggregate and unify cloud management across vendors, platforms and silos Transition to a cloud service delivery model using a modular approach, so you can innovate at your own pace, based on your environment and objectives Build a flexible, agile automated service delivery infrastructure Collapse cycle time for getting business ideas into a production service Exceed business needs and expectations Create and deploy cloud business services, quickly, efficiently and cost-effectively Onboard new users quickly and simplify access control to shared infrastructure by streamlining service entitlement and user management Measure and track all cloud service requests from submission to completion Automatically invoice and charge for cloud service usage Reduce service delivery costs Preserve investment with broad resource support for physical and virtual, private and public cloud, including new converged infrastructure offerings Consolidate infrastructure, pool resources and deliver on-demand as configurable, easy-to-manage virtual business services Improve efficiency with intelligent, policy-driven placement and ongoing optimization Capabilities CA Automation Suite for Clouds is composed of industrial-strength, enterprise-class capabilities that are pre-integrated to form a flexible cloud automation solution. The modular architecture allows IT to choose the capabilities that match their organizational objectives. Industrial-strength, enterprise-grade architecture Powerful service orchestration engine for designing, engineering and automating both IT and business processes and workflows is the cornerstone of CA Automation Suite for Clouds. Customizable self-service Robust self-service capabilities provide users with quick, secure, on-demand access to resources without directly involving IT staff. System of record for calculating consumption Measure and track all cloud service requests from submission to completion. Document capabilities, set business expectations, meter and automatically invoice cloud service usage using a variety of pricing plans and cost allocation methodologies. 6

7 Secure delivery Fine-grained entitlements enable administrators to create roles, enabling policy-based access controls and service request approvals. Flexible, on-demand resource provisioning Provision, patch, and deploy servers, storage and applications across physical, virtual and cloud systems via automated workflows or self-service portal. Quickly capture, convert and migrate system images (including OS, applications, storage and network configurations) between dissimilar physical or virtual systems in minutes. Automated discovery, configuration and compliance management Automate configuration management tasks associated with application, server and network provisioning and reduce risk by automatically remediating unwanted configuration changes before they cause system outages. Provision and manage storage and servers in single, integrated interface Administrators and their users can now have more control over their cloud storage environment. Policies concerning types and amount of storage can be defined at the user or organizational level along with pricing/cost allocations. Available grades of storage can be exposed, provisioned and managed for either EMC or NetApp based storage systems. Using this enhanced service, administrators can manage storage for their ESX and/or vcenter clusters via self-service portal or automated workflows. Application deployment and management CA AppLogic provides a unique virtual fabric approach that turns compute resources into a single virtual resource pool of processing, memory, storage and networking. With CA AppLogic, complete applications can be redeployed with a single click, or the entire environment can be moved from one data center to another to ensure business continuity and optimal performance. AppLogic is a different animal from its IaaS competitors. Although it provides the core IaaS capabilities, its focus is really on application deployment and management, which gives its xsp partners differentiation right off the bat. AppLogic has a core capability in managing the availability and elasticity of applications as a complex workload, and its desired behaviors can be described to AppLogic, which will take action automatically to achieve these aims. Forrester Research, Inc. Market Overview: Public IaaS Clouds, Q4 2011, Part 3 Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers December 12, 2011 Modular suite of industry leading cloud automation capabilities that scale The industry leading solutions that comprise CA Automation Suite for Clouds thrive in complex, heterogeneous environments across vendors, platforms and silos to work in conjunction with existing systems and products for seamless integration and implementation. Architected for speed and optimal flexibility, this modular solution is designed to be easily customized to navigate the unique complexities of different environments. 7

8 Deploy new cloud services quickly and easily with CA Service Cartridges CA Automation Suite for Clouds offers a broad scope of cloud options that can scale from departmental initiatives to enterprise-wide deployments. Capabilities can be purchased individually and incrementally as pre-integrated packages to enable you to transition to a cloud services delivery model and approach that are in line with your business requirements. CA Automation Suite for Clouds achieves this extensibility through Service Cartridges. Service Cartridges offer a host of best practice, pre-integrated cloud services content and process flows which are certified integration points for the solution and can provide cloud ready services for IT infrastructure, cloud grid, virtual desktop, security and compliance, converged infrastructure, and public cloud. Each Service Cartridge includes pre-engineered process automation workflows, service catalog definitions, policies, forms and events required for a specific service. Service Cartridges help speed time-to-value by allowing IT to quickly integrate and orchestrate various use cases. The library of Service Cartridges is constantly being expanded by our growing ecosystem of dedicated CA Services, product teams, customers, and partners. Figure B. Incrementally extend service capability via CA Service Cartidges. CA Automation Suite For Clouds Service Cartridges Certified IT service container Delivers fully configured cloud IT service offerings Pre-packaged process automation workflows, service catalog definitions, policies, forms and events Quickly extendable to speed time to value Continuosly being expanded by CA services, product teams, customers and partners CA Automation Suite For Clouds Solution Packages CA Automation Suite for Clouds Foundation includes CA Service Catalog, CA Process Automation and pre-integrated workflows CA Automation Suite for Clouds Base Configuration includes CA Service Catalog, CA Process Automation, CA Server Automation, CA Configuration Automation and pre-integrated workflows 8

9 CA Automation Suite for Clouds with AppLogic Base includes CA Service Catalog, CA Process Automation, CA AppLogic and pre-integrated workflows CA Network Automation is an optional component of CA Automation Suite for Clouds which can be purchased separately CA Automation Suite For Clouds Service Cartridges Amazon Web Services (AWS) EC2 Cartridge to extend support for Public Cloud The AWS EC2 cartridge brings the governance and management of public and private cloud resources under one umbrella. The out-of he-box services and flows allow end users to request EC2 resources the same way they would request resources in their private cloud. Virtual desktop automation cartridge to deliver virtual desktop as a service Out-of-the-box services and flows help deliver virtual desktop as a service via VMWare View and/or Citrix XenDesktop in a self-service, automated fashion. CA Process Automation power packs and connectors Additional services and environments not directly supported by CA Automation Suite for Clouds (ASC) Service Cartridges may also be integrated into ASC through CA Power Packs and Connectors. As part of CA Process Automation, CA Technologies offers a library of connectors and pre-packaged process workflows called Power Packs which help speed time-to-value and enable IT to quickly integrate and automate routine tasks. Because CA Process Automation is a component of CA Automation Suite for Clouds, this content developed by the process automation community can be integrated into the suite through the CA Process Automation user interface. Section 4: Related products The preconfigured, automated workflows and service definition templates in CA Automation Suite for Clouds are designed to be easily extended to meet your cloud service delivery and management requirements. In addition, CA Technologies offers a comprehensive portfolio of complementary IT automation and management solutions that can help enable and accelerate your transformation toward becoming a cloud service provider for your customers: CA Capacity Management is a predictive IT management solution that synthesizes and analyzes real-world performance data, modeling, simulation, financial information and intelligent reporting to produce highly accurate, extremely dependable projections of future performance and service levels of key applications and IT infrastructure, as well as how applications will perform across both public and private cloud environments. The business insights derived from this unique analysis give you the information needed to effectively plan capital budgets, improve spend on innovation, avoid costly downtime, and better manage risk across your portfolio of IT applications. 9

10 CA Workload Automation helps to ensure the availability of critical IT workload processes and schedules by leveraging real-time IT automation, embedded workflow, web services and dynamic critical path management capabilities. CA Workload Automation also supports bursting and management of workloads to public cloud environments. CA Business Service Insight (formerly Oblicore Guarantee ) takes a top-down approach to service level management (SLM) leveraging standard service descriptions to rapidly create IT-business agreements and obligations. The solution then aggregates and correlates operational data from existing tools to monitor performance against business-relevant metrics. CA Network Automation provisions and manages virtual network infrastructure (vlans, vswitches), automates repetitive network operational processes and tasks such as pushing new or updated configuration settings to devices, performing OS upgrades, or deploying patches. These changes are automatically logged for tracking and auditing purposes. The solution discovers and analyzes poor or suboptimal configurations throughout the network without requiring manual intervention, and can then remediate issues (individually or en masse) before they affect overall performance. Built-in compliance rules, policies, and reports enable users to manage standards and help demonstrate compliance quickly for either internal audits or external mandates such as PCI, ISO, SOX, HIPAA, and DISA. IT organizations should build internal private clouds to compete with external providers, demonstrate progress toward cloud computing, and offer more efficient and agile IT services. Organizations that do not build internal clouds run the risk of becoming obsolete when external cloud computing matures. Gartner recommends that customers start small, by moving a portion of their IT to an internal private cloud model, and grow incrementally. Gartner, Inc Cloud Computing Planning Guide: From Hybrid IT to Hybrid Clouds November 11, 2011 Analysts: Drue Reeves Richard Watson Kyle Hilgendorf Dan Blum Section 5: The CA Technologies advantage CA Technologies has over 30 years of recognized expertise in enterprise-class IT management software, so helping organizations to deliver cloud services is simply business as usual. Whether you want to transform your existing environment to a private cloud, deploy a turnkey private cloud immediately or dynamically move workloads to private or public clouds as demand changes, CA Technologies offers an extensive, integrated solution for building, managing and securing cloud computing systems. CA Technologies solutions are designed to help accelerate the virtualization-to-cloud journey, so that organizations can fully realize the agility and operational benefits that can be derived from next generation IT infrastructure. 10

11 To help accelerate your transition to automated service delivery, CA Automation Suite for Clouds offers pre-integrated workflows that are designed specifically to support best practice private cloud use cases, right out-of-the-box. By accelerating time-to-market and delivering services quickly and efficiently, organizations can increase revenue and achieve differentiation from a customer satisfaction perspective. CA Automation Suite for Clouds can help reduce costs by enabling highly repeatable services and by improving visibility to actual services costs to help make more informed decisions about choosing the most cost effective approach. CA Automation Suite for Clouds is designed to reduce risk by helping to create a computing environment that is agile, flexible, and responsive to business demands. To learn more visit: ca.com/us/cloud-automation.aspx To see more visit: ca.com/us/collateral/demos/na/ca-automation-suite-for-clouds-demo.aspx or contact your CA Technologies sales representative To do more contact CA Services: ca.com/us/services-support-education/services/cloud-services.aspx CA Technologies is an IT management software and solutions company with expertise across all IT environments from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 rely on CA Technologies to manage their evolving IT ecosystems. For additional information, visit CA Technologies at ca.com. Copyright 2013 CA. All rights reserved. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/ or other jurisdictions. VCE is a trademark of VCE Company LLC in the United States and/or other countries. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or noninfringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages. CS3354_0113

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