Senior Services. A word from Arthur

Save this PDF as:
Size: px
Start display at page:

Download "Senior Services. A word from Arthur"

Transcription

1 ISSUE 12 Senior Services A RESOURCE FOR ORGANISATIONS WORKING IN THE SENIORS COMMUNITY August 2013 Website: A word from Arthur Kia ora koutou. Our exciting news is that now the SuperGold Card programme has over 10,000 business outlets. People can take advantage of savings across different sectors including health, travel and transport. Read more inside as well as articles on changes to the living alone payment, preventing elder abuse, and applying online. The new General Manager, Lindsay Meehan, starts on the 2nd September. I ve enjoyed meeting many of you and I d like to thank you for making my time here an enjoyable and rewarding one. Noho ora mai Article Page SuperGold Card reaches 10,000 business outlets milestone 2 Keeping eyes healthy 2 How do clients find answers to their questions? 3 The Social Assistance (Living Alone Payments) Amendment Act 3 It is time to stop elder abuse 4 Increasing numbers of seniors applying online for NZ Super 5 Changes to Student Allowance 5 Guide launched to help seniors avoid online scams 6 Volunteering in the community 6 Contact us 6 Keeping warm during winter 7 Seniorline 7 What s RealMe? 7 Welfare Reform changes 7 Services for Seniors brochure updated 7 Arthur Grooby, General Manager, Senior Services Getting in touch with Senior Services 8

2 SuperGold Card reaches 10,000 business outlets milestone quadrupled to over 5,600 businesses with more than 10,000 outlets offering discounts nationwide. The continued growth and success of this programme means that older people can continue to get real value from the SuperGold programme. A comprehensive list of the businesses offering SuperGold Card discounts in each region can be found at Latest SuperGold special offers! The SuperGold programme has surpassed 10,000 business outlets which is a real milestone for the programme. This means that there are now more opportunities than ever for cardholders to access discounts across the country. During May and June this year, a new SuperGold business recruitment campaign, targeting the health and wellbeing sectors was undertaken. This was a very successful campaign which attracted over 1,200 new businesses to the SuperGold programme. New businesses include dental services, pharmacies, physiotherapists, optometrists, chiropractic and osteopathic services, nutritionists, sports facilities/equipment as well as trades, home heating and insulation providers. An ongoing focus for the programme was the desire to increase the number of participating businesses in provincial and rural areas. Around 45% of these new businesses came from outside of the main city centres of Auckland, Hamilton, Wellington, Christchurch and Dunedin. In December 2011 there were 1,469 SuperGold businesses representing 5,734 outlets. Since then the number of participating businesses has nearly Challenge fuel with 87 sites nationwide is offering SuperGold Card members 8 cents per litre off their petrol and diesel for a limited time. Cardholders simply need to take their Card into any participating Challenge service station and receive their discount. There is a maximum of 100 litres per visit, although there is no minimum limit. All terms and conditions are in store. Read more at: The OPSM chain also recently signed up all of their stores nationwide. Keeping eyes healthy Aged related macular degeneration is the leading cause of blindness in New Zealand. It affects one in seven people over 50 and the incidence increases with age. It affects the central vision and this loss of vision impacts on a person s ability to drive, watch television, access websites and even recognise faces. Symptoms should never be dismissed as just part of getting older. Detecting changes early allows for steps to be taken to slow down the progression of macular degeneration. For information visit or phone 0800 MACULA SENIOR SERVICES ( 2/8

3 How do clients find answers to their questions? The Social Assistance (Living Alone Payments) Amendment Act 2013 On 2 September, 2013 the New Zealand Superannuation and Retirement Income Act 2001 and the War Pensions Act 1954 are being amended. The quickest way for clients to find answers to their questions is to use our Ask a question tool on the Senior Services website at Simply type the key word or words that your question relates to in the Advanced Search field. Then select the 'search' button. The answers that best match your key words will be listed. If the search field is not showing, clicking on the Find Answers tab will take you back to the first page of answers and display the search field. For example if you would like to know how much New Zealand Superannuation you may be entitled to, try typing any of the key words: rates New Zealand Superannuation maximum and the item will be displayed - depending on the words used it may or may not be in the first page of results. Alternatively, browse through the questions page by page and see which ones are of interest to you. If you have searched the Find Answers and can't find a suitable answer you can us your question on the Ask a Question tab. We will respond by as quickly as possible. As a result the Living Alone Payment and the two current single rates of New Zealand Superannuation are being replaced with the new single living alone rate of payment and the single sharing accommodation rate. This change also applies to Veteran s Pension. Existing clients currently getting the Living Alone Payment will not have to do anything. They will automatically change over to the single living alone rate of payment on 2 September There is no change to the current rate of payment. The changes will make it easier for people on New Zealand Superannuation and Veteran s Pension to get the correct rate of payment when their circumstances change. When people start living alone no application form is needed and people can start getting paid based on what they tell us in person or over the phone. The definition of a dependent child is also being amended. In addition, the reference to a licensed boarding house is being updated to reflect the new definition of a boarding house in the Residential Tenancies Act For more information visit the News and Updates section on the Senior Services website from 2 September at: SENIOR SERVICES ( 3/8

4 It is time to stop elder abuse People must not turn a blind eye if they suspect an older person is being abused or neglected and Age Concern New Zealand continues to spread this message. Spokesperson Louise Collins says it is vital people speak out and a phone call to their local Age Concern is the right step. Age Concern s Elder Abuse and Neglect Prevention (EANP) teams work closely with older people and their families to resolve issues of abuse and ensure it does not reoccur. Age Concern also works in communities to educate people about the signs and effects of abuse to help prevent it from happening and how to challenge disrespectful attitudes towards older people. Mrs Collins says that nationwide, EANP services received almost 2000 referrals for the Jul 12 Jun 13 year which equated to 8 referrals per working day. "That is an average of six calls per day about older people suspected of being abused or neglected. In over half of these cases, abuse or neglect is confirmed." Mrs Collins said elder abuse is often fuelled by attitudes that are ageist and disrespectful of older people. In New Zealand the most commonly reported types are financial abuse and psychological abuse. "Some people think that because someone is old it doesn t matter what happens to them anymore or they don t need money to spend. They make decisions for the older person without even asking them what it is they want. Or, they ridicule them about the decisions they do make. Sometimes, they pressure older people into doing things they don t really want to do like giving a loan, selling their house or letting a family member move in with them for free. Attitudes like these show a lack of respect for the older person, for their quality of life and for their needs. Mrs Collins said between 70 and 80 percent of elder abuse and neglect in New Zealand occurs at the hands of family members. About half of abusers are adult children and about half of the abused elders are over 80- years-old. This is one of the reasons it stays hidden. Many older people feel ashamed their own flesh and blood is treating them badly, so they won't talk about it, she said. We know that family are very precious to older people, and try to get a win-win result when there are difficulties with family relationships. We help people recognise that older people have a lot to contribute and are very valuable members of families and the community. For contact details of the nearest Elder Abuse and Neglect Prevention Service visit: Louise Collins, National Co-ordinator, Elder Abuse and Neglect Prevention Services, Age Concern New Zealand. Phone: SENIOR SERVICES ( 4/8

5 Increasing numbers of people applying online for NZ Super People who are turning 65 can apply online for NZ Super. Changes to Student Allowance In May, a number of changes to Student Allowances and Loans were announced as part of Budget The changes apply to all new Student Allowance applications for study that starts on or after 1 January An application period is an approved Student Allowance application for an enrolment period of up to 52 weeks. The changes include: the removal of Student Allowance eligibility for students aged 65 or over on the start date of their course People are finding the online option very convenient, as shown in the graph above with over 30 percent of NZ Super applications being completed online in July Completing the application form online provides people with: personalised information about what they may be able to get what to do next what supporting documents they need to provide. For some people this means they will not need to have an interview. People can find the application form, and other seniors-related information, online at our website: and start the application process by clicking the Apply for NZ Super button. reducing the Student Allowance 200- week limit to 120 weeks (approximately three years of study) for students aged 40 years or over on the start date of their course. Students may be eligible for New Zealand Superannuation when they turn 65. They are currently unable to receive New Zealand Superannuation or Veteran s Pension and Student Allowance at the same time. Students who studied in 2013 Students who studied and received a Student Allowance in 2013 and apply for an allowance for study starting on or after 1 January 2014 can continue to receive Student Allowance for up to one year (until 31 December 2014) or until they reach their 200-week limit to a Student Allowance, whichever comes first. Find out more about the other changes to student finance announced in Budget 2013 at SENIOR SERVICES ( 5/8

6 Guide launched to help seniors avoid online scams Volunteering in the community A new guide has been launched to educate seniors about online scams. Get online savvy - a guide for seniors contains a wealth of information on the types of scams targeting people over 50 years of age and tips on how to surf the internet safely. The Ministry of Business, Innovation and Employment s Scamwatch spokesman Jarrod Rendle says people in this age group may have more money to invest or be seeking online business opportunities; they may travel more frequently than other age groups; and they may be more likely to have their personal details on databases. This situation makes them very vulnerable to certain online scams, some of which are sophisticated and appear very real. They aim to take advantage of those who are new to booking travel and accommodation online; are new to the internet dating scene; are looking to invest overseas; or perhaps are less adept at using social media or aware of the dangers of spam and phishing. The guide takes you through a range of scams aimed at those 50 years and over, what suspicious activity to look out for and how to protect your computer and yourself. SCAMS Get online savvy A guide for seniors is available at: Contact us For any newsletter feedback, story suggestions or questions please contact the Newsletter Editor at: Volunteering is a great way to help your community by keeping socially connected and potentially learning new skills. Giving time can make a big difference in the lives of others. At the same time, volunteers meet new people, have fun and experience new situations and challenges. One of the best aspects of volunteering is that volunteers can choose an activity to complement their personal interests. Potential volunteer options can involve: sports recreation arts, culture and heritage emergency services social services health education conservation and the environment. More information about volunteering is on the Senior Services website at: SENIOR SERVICES ( 6/8

7 Keeping warm during winter Winter snow, rain and wind are still recent memories. Here are helpful hints to survive any last minute winter blasts and prepare for winter Insulation Good quality, well installed insulation helps keep the heat in during winter. More information about insulation is on the ENERGYWISE website at: Heat pumps A heat pump can heat homes better and for less money than some other heating options. Useful information and tips on using heat pumps efficiently and saving money on power bills is at: Electric blankets Before using an electric blanket people should check for damage or wear and continue to check regularly as it is used. More information is in the Electrical equipment and appliances section at: Seniorline Seniorline is a national telephone service offering help for older people to navigate the health system. Information includes how to get help to stay at home and support services for caregivers. Seniorline can also advise on the process for entry to rest home, dementia or hospital care, funding and the services that should be provided. The service operates Monday to Friday 8am to 4pm. Call free on or visit What s RealMe? The RealMe service is the new way for people to prove who they are online. Anyone living in New Zealand can use the RealMe service. People can access lots of online services safely with just one username and password, and over time this is set to increase. People will be able to apply for things like banking services, or insurance online without having to prove their identity each time in person. It s officially backed by the Government and New Zealand Post and is free to consumers. The Ministry of Social Development, including Senior Services, will be using the RealMe service towards the end of this year. For more information about RealMe visit: Services for Seniors brochure updated The updated July 2013 version of the Services for Seniors brochure is now available. The content has been updated. To get a copy: download it from the Senior Services website at: or phone us on or visit a Local Services Centre. Welfare Reform changes New Zealand s welfare system has been reformed with new benefits that recognise that most beneficiaries can and do want to work. Changes have been in three stages: August 2012, October 2012, and July Read about Welfare Reform changes at: SENIOR SERVICES ( 7/8

8 And finally a reminder.. getting in touch with Senior Services Senior Services provides support and assistance by connecting older people to a wide range of services and information. Senior Services provides access to entitlements and financial assistance such as New Zealand Superannuation, Community Services Card, Veteran s Pension, Residential Subsidies and Overseas Pensions. It may also be able to help with some accommodation and health related costs. People can: access their website at to search for information and find answers to common questions by using the Ask a question tool send an to with a question and receive a personalised answer call them on between 8am to 5pm, Monday to Friday, to ask a question or get advice book an appointment to meet a case manager by phoning send mail to their postal address: Senior Services Ministry of Social Development PO Box 5054 Wellington 6145 If a person is hearing impaired they can use: - Deaf Link free-fax: Telephone typewriter (TTY): Text: So if anyone has a seniors-related question or needs information, please use the above information to contact Senior Services. SENIOR SERVICES ( 8/8

Senior Services. A word from Lindsay

Senior Services. A word from Lindsay ISSUE 14 Senior Services A RESOURCE FOR ORGANISATIONS WORKING IN THE SENIORS COMMUNITY April 2014 Website: www.seniors.msd.govt.nz effect in April. A word from Lindsay Change is a common theme in this

More information

A RESOURCE FOR ORGANISATIONS WORKING IN THE SENIORS COMMUNITY

A RESOURCE FOR ORGANISATIONS WORKING IN THE SENIORS COMMUNITY ISSUE 13 Senior Services A RESOURCE FOR ORGANISATIONS WORKING IN THE SENIORS COMMUNITY December 2013 Website: www.seniors.msd.govt.nz A word from Lindsay Article Page Welcome to our last newsletter for

More information

Community Services Card. Helping you with the costs of health care

Community Services Card. Helping you with the costs of health care Community Services Card Helping you with the costs of health care Contents You pay less for some health services You pay less for some health services 3 You might pay less for prescriptions 4 Can I get

More information

What you can expect from Centrelink

What you can expect from Centrelink What you can expect from Centrelink Centrelink s Customer Service Charter This charter tells you the standard of service you can expect from Centrelink and what to do if you are unhappy with the service

More information

Residential Care Subsidy and Residential Care Loan. Financial assistance for people in rest homes or hospitals

Residential Care Subsidy and Residential Care Loan. Financial assistance for people in rest homes or hospitals Residential Care Subsidy and Residential Care Loan Financial assistance for people in rest homes or hospitals SUPE0005 JUL 2011 Introduction If you need long-term residential care in a rest home or hospital,

More information

Member Retention Call Scripts

Member Retention Call Scripts Member Retention Call Scripts Membership retention isn t just about contacting members who have lost interest in APICS. It s about maintaining a relationship with your membership and consistently communicating

More information

Welcome to Active Giving Fundraising!

Welcome to Active Giving Fundraising! Welcome to Active Giving Fundraising! Managing Your Personal Fundraising Page You will be notified by email when your personal fundraising page has been set up. Please follow the easy steps below to manage

More information

Social Security Column SOCIAL SECURITY MATTERS. By Bob Trotter. Social Security Public Affairs Specialist in Milwaukee, WI

Social Security Column SOCIAL SECURITY MATTERS. By Bob Trotter. Social Security Public Affairs Specialist in Milwaukee, WI Social Security Column SOCIAL SECURITY MATTERS By Bob Trotter Social Security Public Affairs Specialist in Milwaukee, WI Social Security recently launched its new blog, Social Security Matters. This is

More information

Funeral Grant application

Funeral Grant application Funeral Grant application A Funeral Grant may help with some of the funeral costs for a person who has died. Funeral Grants are asset and income tested. Other conditions also apply. For more information:

More information

A guide to our. Priority Services and ways we can help you manage your energy

A guide to our. Priority Services and ways we can help you manage your energy A guide to our Priority Services and ways we can help you manage your energy Contents Helping to make life easier Helping you feel safe how to recognise our staff If you re visually-impaired Other services

More information

It s Not Right! Neighbours, Friends and Families for Older Adults. What You Can Do to Keep Yourself Safe From Abuse

It s Not Right! Neighbours, Friends and Families for Older Adults. What You Can Do to Keep Yourself Safe From Abuse It s Not Right! Neighbours, Friends and Families for Older Adults What You Can Do to Keep Yourself Safe From Abuse Everyone has the right to be safe and free from abuse. No one should experience abuse.

More information

Start your business transformation now!

Start your business transformation now! If you re like most of the small businesses and organizations we know, you want to find new customers and grow relationships with the ones you have. Follow these easy steps and you ll get a real handle

More information

access. ability. with understand. ability.

access. ability. with understand. ability. access. ability. with understand. ability. The General Board presents EY Financial Planning Services, for professional assistance anyone can actually understand. KNOWLEDGE AT NO CHARGE, NOW AND AFTER YOU

More information

Thank You! Contents. Promoting SmartDollar... 3. Implementing SmartDollar... 4. SmartDollar Resource Center... 6. Internal Communications...

Thank You! Contents. Promoting SmartDollar... 3. Implementing SmartDollar... 4. SmartDollar Resource Center... 6. Internal Communications... Promotion Guide Thank You! Thank you for adding SmartDollar to your benefits program. You are changing lives by helping your employees take control of their money and get on track for retirement! SmartDollar

More information

understand.ability. The General Board presents Ernst & Young Financial Planning Services, for professional assistance anyone can actually understand.

understand.ability. The General Board presents Ernst & Young Financial Planning Services, for professional assistance anyone can actually understand. financial planning services understand.ability. The General Board presents Ernst & Young Financial Planning Services, for professional assistance anyone can actually understand. KNOWledge at no charge.

More information

Take a closer look at your Prepayment Meter

Take a closer look at your Prepayment Meter Take a closer look at your Prepayment Meter Your questions answered Let s talk about prepayment meters How do they work? This quick guide gives you lots of information about prepayment meters, such as:

More information

LEAD GENERATION STRATEGY

LEAD GENERATION STRATEGY LEAD GENERATION STRATEGY Steps: 1. Create your free guide 2. Upload it to your website and grab the URL 2. Create a separate page on your website 3. Create a webform in your list manager and upload to

More information

KEEPING YOUR ELECTRICITY CONNECTED SYNERGY S FINANCIAL HARDSHIP POLICY

KEEPING YOUR ELECTRICITY CONNECTED SYNERGY S FINANCIAL HARDSHIP POLICY KEEPING YOUR ELECTRICITY CONNECTED SYNERGY S FINANCIAL HARDSHIP POLICY If you don t speak English and need help with this guide, call (TIS National) on the telephone interpreter service 13 14 50 to arrange

More information

Customer Service and Support. Our people make the difference to our customers.

Customer Service and Support. Our people make the difference to our customers. Customer Service and Support. Our people make the difference to our customers. 1 Fuji Xerox Customer Service and Support at a glance. NZ wide service network Support of rural and remote areas Our people

More information

Super Saver Induction Booklet

Super Saver Induction Booklet VISION SUPER YOUR INDUSTRY SUPER FUND Super Saver Induction Booklet December 2013 99 Low fees and great value for money 99 Automatic Income Protection and Death & Disability cover 99 No commissions or

More information

MLC Wrap and Navigator Investor Online. A guide to accessing your account online

MLC Wrap and Navigator Investor Online. A guide to accessing your account online MLC Wrap and Navigator Investor Online A guide to accessing your account online This guide will help you set up online access to your account and help you navigate your Investor Online site. Contents What

More information

Are you deaf or do you find it difficult to hear?

Are you deaf or do you find it difficult to hear? June 2010 Adults over 16 years Are you deaf or do you find it difficult to hear? If so, this booklet has information on some of the services available from different government organisations and other

More information

Let s get down to. business. This quick introduction covers the main things you need to know about being a Contact electricity or natural gas customer

Let s get down to. business. This quick introduction covers the main things you need to know about being a Contact electricity or natural gas customer Let s get down to business This quick introduction covers the main things you need to know about being a Contact electricity or natural gas customer Running a business can be hectic. No two businesses

More information

Thinking about living in Australia? There are some changes New Zealanders need to know about.

Thinking about living in Australia? There are some changes New Zealanders need to know about. Thinking about living in Australia? There are some changes New Zealanders need to know about. This information has been produced by the New Zealand Government. Introduction This booklet gives some general

More information

New Zealand Superannuation Application Spouse/Partner

New Zealand Superannuation Application Spouse/Partner New Zealand Superannuation Application Spouse/Partner If you need help with this form call us on % 0800 552 002. Please read this before you start Being included in your spouse/ partner s New Zealand Superannuation

More information

First-time employer s guide

First-time employer s guide First-time employer s guide Information you ll need if you re thinking of employing workers for the first time IR 333 February 2014 Contents About this guide 3 Why paying tax matters 3 Are you an employer?

More information

I know what is identity theft but how do I know if mine has been stolen?

I know what is identity theft but how do I know if mine has been stolen? What is identity theft? You might hear stories on the news about stolen identities, but what is identity theft? When someone uses the personal information that identifies you, like your name, credit card

More information

Contents. Why budget? Do I need to budget? Why budget? 3. Do I need a budget? 3. Some budgeting ideas 4. Talking with a budgeting advisor 5

Contents. Why budget? Do I need to budget? Why budget? 3. Do I need a budget? 3. Some budgeting ideas 4. Talking with a budgeting advisor 5 Managing your money Contents Why budget? Why budget? 3 Do I need a budget? 3 Some budgeting ideas 4 Talking with a budgeting advisor 5 Extra help with costs 6 Budget worksheet to help you get started 7

More information

Appointment of an agent form

Appointment of an agent form Appointment of an agent form An agent is someone who can act for you when dealing with the Ministry of Social Development (Work and Income, Senior Services and Housing Assessment). Choosing an agent You

More information

Budget 2012 Changes to Student Loans and Allowances

Budget 2012 Changes to Student Loans and Allowances Budget 2012 Changes to Student Loans and Allowances On 24 May the Government announced changes to Student Loans and Student Allowances as part of Budget 2012. The changes are: The Student Allowance will

More information

Veterans UK Leaflet 11. How we decide who receives a War Disablement Pension

Veterans UK Leaflet 11. How we decide who receives a War Disablement Pension Veterans UK Leaflet 11 How we decide who receives a War Disablement Pension 1 About this leaflet About this leaflet This leaflet tells you how War Disablement Pension claims are considered. It tells you

More information

Important information about authorizations and appeals

Important information about authorizations and appeals Annual NEWSletter Important information about authorizations and appeals 2013 A publication of for CHIP and STAR members and their parents. Sometimes the care you get from your doctor needs prior approval.

More information

Contact Social Security

Contact Social Security Medicare Contact Social Security Visit our website Our website, www.socialsecurity.gov, is a valuable resource for information about all of Social Security s programs. At our website you also can: Apply

More information

PENSION MATTERS. inside. December 2014. Page 5. Page 7. Page 4. University of Newcastle upon Tyne Retirement Benefits Plan.

PENSION MATTERS. inside. December 2014. Page 5. Page 7. Page 4. University of Newcastle upon Tyne Retirement Benefits Plan. Page 5 inside Welcome Why your pension matters Pension people News round-up Paperless proposal PENSION MATTERS Page 7 University of Newcastle upon Tyne Retirement Benefits Plan December 2014 Page 4 Page

More information

Your guide to using new media

Your guide to using new media Your guide to using new media A comprehensive guide for the charity and voluntary sector with tips on how to make the most of new, low cost communication tools such as social media and email marketing.

More information

Change of Circumstances application form

Change of Circumstances application form Change of Circumstances application form Complete this form if your circumstances have changed in any way. The fastest and easiest way to tell us about changes is using MyStudyLink. Using a MyStudyLink

More information

A Guide for Carers He Aratohu m-a ng-a Kaitiaki

A Guide for Carers He Aratohu m-a ng-a Kaitiaki A Guide for Carers He Aratohu mā ngā Kaitiaki Practical help for people supporting family or friends who are older and need assistance, or who have a health condition, a disability or a mental health,

More information

PAYMENT PERIOD EXTENSION APPLICATION FORM

PAYMENT PERIOD EXTENSION APPLICATION FORM STUDENT ALLOWANCE / STUDENT LOAN PAYMENT PERIOD EXTENSION APPLICATION FORM COMPLETE THIS FORM IF YOU NEED AN EXTENSION BEYOND YOUR CURRENT STUDY END DATE FOR: YOUR STUDENT LOAN PAYMENTS IF YOU ARE DOING

More information

New Zealand Superannuation application

New Zealand Superannuation application New Zealand Superannuation application Why not fill in your application online? Our interactive form will guide you through only the questions you need to answer. When you have finished, you will need

More information

There's No Excuse for Elder Abuse

There's No Excuse for Elder Abuse A Guide to Organising a Group Viewing of the Open Your Eyes to Elder Abuse in Your Community DVD There's No Excuse for Elder Abuse Contents 1 Introduction 3 How to use this guide? 4 Preparation and Planning

More information

Top tips for international student programmes

Top tips for international student programmes Top tips for international student programmes Introduction This guide has been developed for principals and school leaders who are interested in developing their international student programmes. It distills

More information

Have you got what it takes to be a Firefighter?

Have you got what it takes to be a Firefighter? Have you got what it takes to be a Firefighter? 1 Could you cope with working regular night shifts and working weekends/public holidays? YES/NO 2 Could you communicate important information to groups of

More information

HSA EMPLOYER RESOURCE GUIDE. Fifth Third Bank Health Savings Account Revision 3

HSA EMPLOYER RESOURCE GUIDE. Fifth Third Bank Health Savings Account Revision 3 HSA EMPLOYER RESOURCE GUIDE Fifth Third Bank Health Savings Account Revision 3 CONTENTS Welcome... 3 About Your HSA... 4 Benefits to You... 4 Benefits to Your Employees... 4 Your HSA Implementation Checklist...

More information

SOCIAL HOUSING REFORM PROGRAMME Media Qs and As

SOCIAL HOUSING REFORM PROGRAMME Media Qs and As SOCIAL HOUSING REFORM PROGRAMME Media Qs and As 1. What is the main focus of the Government s social housing reform programme? The social housing reform programme builds on a number of measures taken over

More information

Connswater Homes Newsletter Winter 2011. Season s Greetings

Connswater Homes Newsletter Winter 2011. Season s Greetings Connswater Homes Newsletter Winter 2011 Season s Greetings Page 6 Garden Compeon 2011 Page 8 Cold Weather Payments Page 10 The School, Mersey St, Belfast Page 12 Christmas & New Year Holiday Closures This

More information

Student Allowance/Student Loan/Scholarship Overseas study application form

Student Allowance/Student Loan/Scholarship Overseas study application form Student Allowance/Student Loan/Scholarship Overseas study application form Complete this form if you want to apply for a Student Allowance/Student Loan/Scholarship for overseas study. You can also apply

More information

Westpac Credit Cards. Credit cards

Westpac Credit Cards. Credit cards Westpac Credit Cards Credit cards As at 15 November 2013 You can buy the things you need now and pay off your card in a flexible way later. Contents 4 What do you get with a Westpac credit card? 6 Which

More information

Student Allowance additional application form

Student Allowance additional application form Student Allowance additional application form Complete this form if you have already received a Student Allowance this year and you are applying again in the same year because your course has finished

More information

Greetings everyone. Welcome to the SeniorNet New Plymouth Newsletter.

Greetings everyone. Welcome to the SeniorNet New Plymouth Newsletter. Greetings everyone. Welcome to the SeniorNet New Plymouth Newsletter. DATE -12 th June 2015 Where to find us 27 Liardet Street, New Plymouth office open 10am -12 noon Monday to Friday Between Devon Street

More information

Thank you for being a part of Evergreen Health. If I can ever be of assistance, please don t hesitate to email me at Peter@evergreenmd.org.

Thank you for being a part of Evergreen Health. If I can ever be of assistance, please don t hesitate to email me at Peter@evergreenmd.org. The Pulse MEMBER NEWSLETTER APRIL 2014 Volume 1, Issue 1 TABLE OF CONTENTS A Letter from the CMO 2 Your Health Risk Assessment 2 Evergreen Health Care centers 3 Pledge to Members 3 Picking Your Primary

More information

GETTING STARTED & ROADMAP TO SUCCESS

GETTING STARTED & ROADMAP TO SUCCESS TEAM ELITE BLUE DIAMOND RUBY EXECUTIVE GETTING STARTED GETTING STARTED & ROADMAP TO SUCCESS GETTING STARTED CHECKLIST Having a checklist is critical to your early success. Complete each of the following

More information

Welcome to MI HR. Available to employees in these Executive Branch departments:

Welcome to MI HR. Available to employees in these Executive Branch departments: STATE OF MICHIGAN CIVIL SERVICE COMMISSION MI HR SERVICE CENTER Welcome to MI HR Available to employees in these Executive Branch departments: Available to employees in these Executive Branch departments:

More information

Assessments and the Care Act

Assessments and the Care Act factsheet Assessments and the Care Act Getting help in England from April 2015 carersuk.org factsheet This factsheet contains information about the new system of care and support that will come into place

More information

A guide to your new Prudential Annuity

A guide to your new Prudential Annuity A guide to your new Prudential Annuity > Thank you for choosing Prudential to provide your pension annuity. You might be receiving your pension directly from us or we are paying it on behalf of your pension

More information

A guide for injured workers. Returning to work. April 2011

A guide for injured workers. Returning to work. April 2011 A guide for injured workers Returning to work April 2011 Contents 1. Getting back to work 1 Ideas to help you return to work 2 Staying positive 2 Your employer s legal obligations 3 Anti-discrimination

More information

How to make a claim for benefits

How to make a claim for benefits GUIDE TO BENEFITS How to make a claim for benefits This is a basic guide to benefit entitlements; please ensure that you discuss with your Resettlement Officer before you make a claim for benefits. You

More information

Approved issuer levy (AIL)

Approved issuer levy (AIL) IR 395 October 2014 Approved issuer levy (AIL) A A guide for payers www.ird.govt.nz 1 Introduction If you (a borrower) pay interest to a non-resident lender (the person who you ve borrowed from), and want

More information

Take charge of your health

Take charge of your health Quality health plans & benefits Healthier living Financial well-being Intelligent solutions Take charge of your health Choose Aetna, choose affordable coverage The information you need to choose quality

More information

Support System User Guide

Support System User Guide Support System User Guide The Virtual Office support system provides users with a useful way to submit and track issues and resolutions. This feature- rich system is one more way that VO provides customers

More information

Personal. Personal insurance. Protection for all life stages. Financial solutions. For life.

Personal. Personal insurance. Protection for all life stages. Financial solutions. For life. Personal Personal insurance Protection for all life stages Financial solutions. For life. Contents Protecting your well-being and your family s 3 Why leave anything to chance? 4 Making it easier for you

More information

OREGON CASCADES WEST SENIOR & DISABILITY SERVICES

OREGON CASCADES WEST SENIOR & DISABILITY SERVICES OREGON CASCADES WEST SENIOR & DISABILITY SERVICES DIRECTORY OF SERVICES for Linn, Benton & Lincoln Counties 1 WHERE CAN YOU TURN FOR ANSWERS TO YOUR QUESTIONS ABOUT AGING OR DISABILITY? Oregon Cascades

More information

For More Free Marketing Information, Tips & Advice, visit www.lgx.im

For More Free Marketing Information, Tips & Advice, visit www.lgx.im For More Free Marketing Information, Tips & Advice, visit www.lgx.im DISCLAIMER AND/OR LEGAL NOTICES The information presented in this E Book represents the views of the publisher as of the date of publication.

More information

Merton Benefits Service A landlord s guide to Housing Benefit August 2009

Merton Benefits Service A landlord s guide to Housing Benefit August 2009 MERTON COUNCIL PUTTING YOU FIRST Merton Benefits Service A landlord s guide to Housing Benefit August 2009 www.merton.gov.uk Section and contents Page 1 What is Housing Benefit and who gets it?... 3 2

More information

MUtUaL interest SHOW SPECIAL EXCLUSIVE SHOW OFFERS INSIDE. WiLL you Be able to fulfil your retirement aspirations? The importance of income protection

MUtUaL interest SHOW SPECIAL EXCLUSIVE SHOW OFFERS INSIDE. WiLL you Be able to fulfil your retirement aspirations? The importance of income protection MUtUaL interest Autumn 2013 SHOW SPECIAL EXCLUSIVE SHOW OFFERS INSIDE The importance of income protection Modernising the mutual Partner products WiLL you Be able to fulfil your retirement aspirations?

More information

GET READY TO TAKE ACTION!

GET READY TO TAKE ACTION! NEW CHOICES IT S TIME TO CHOOSE THE SUPPLEMENTAL MEDICARE COVERAGE THAT WORKS BEST FOR YOU. ENROLL BY Dec. 31, 2012. ANNOUNCING CHANGES TO YOUR RETIREE HEALTH CARE COVERAGE FOR 2013 GET READY TO TAKE ACTION!

More information

PSA Distribution Kit

PSA Distribution Kit It s time to change how we view a child s growth. Centers for Disease Control and Prevention (CDC) Learn the Signs. Act Early. Campaign PSA Distribution Kit www.cdc.gov/actearly 1-800-CDC-INFO About This

More information

Member FAQ. General Information: Security:

Member FAQ. General Information: Security: General Information: Security: Why did you change Robins Federal Online Banking? Great question! We listened to an overwhelming response from you, our members that we needed to make these changes. We are

More information

Overview. Contents TECHNOLOGICAL RESOURCES

Overview. Contents TECHNOLOGICAL RESOURCES Contents TECHNOLOGICAL RESOURCES Overview Pages 2 Conference Calls Page 3-7 EMMA & Youngevity Back Office Page 8 SOULPURPOSE.COM Page 9 MARKETING RESOURCES Page 10 SOULPURPOSE-NEWS BLOG At Soul Purpose,

More information

Identity Protection Services

Identity Protection Services Identity Protection Services Overview Why are identity protection services being provided? We believe your personal information should stay that way personal. That s why we re taking industry- leading

More information

COMMUNITY & PUBLIC SECTOR UNION

COMMUNITY & PUBLIC SECTOR UNION COMMUNITY & PUBLIC SECTOR UNION Contents CPSU benefits and services Unions exist to make a positive difference in their members lives. With close to two million members the union movement is Australia

More information

Get in touch. Help with benefits and debt. www.accentgroup.org. Accent Nene 0345 678 0595 peterborough@accentgroup.org @accentpb facebook.

Get in touch. Help with benefits and debt. www.accentgroup.org. Accent Nene 0345 678 0595 peterborough@accentgroup.org @accentpb facebook. Get in touch Accent Nene 0345 678 0595 peterborough@accentgroup.org @accentpb facebook.com/accentpb Accent North West 0345 678 0590 burnley@accentgroup.org @accentbrn facebook.com/accentbrn Help with benefits

More information

QUESTIONS AND ANSWERS

QUESTIONS AND ANSWERS QUESTIONS AND ANSWERS Introducing a different way to pay for care. When you set up an HSA, you can use tax-free 1 funds to help pay for your qualified medical expenses. 2 Understanding your HSA Who is

More information

Welcome to NEST. All the key information you need about being a member of NEST

Welcome to NEST. All the key information you need about being a member of NEST Welcome to NEST All the key information you need about being a member of NEST 2 Please write your NEST ID here: You ll find this number on the letter that came with this booklet. Welcome to NEST Building

More information

Elder Abuse in New Zealand. France Matthews (GP)

Elder Abuse in New Zealand. France Matthews (GP) Elder Abuse in New Zealand France Matthews (GP) Introduction Elder abuse is a single, or a repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of

More information

Medicare. What you need to know. Choose the plan that s right for you GNHH2ZTHH_15

Medicare. What you need to know. Choose the plan that s right for you GNHH2ZTHH_15 Medicare What you need to know Choose the plan that s right for you GNHH2ZTHH_15 Choosing a Medicare plan is a lot like buying a car. There are lots of options to consider. And what s right for you may

More information

Your Flexible Spending Account

Your Flexible Spending Account QuickStart Guide Your Flexible Spending Account Includes: Your FSA: The Essentials Managing Your Account Using Your FSA Dollars Eligible Expenses 5 Ways to Use the Fund Documentation Register for an online

More information

in touch Universities Superannuation Scheme Newsletter 2010

in touch Universities Superannuation Scheme Newsletter 2010 in touch Universities Superannuation Scheme Newsletter 2010 Last year I opened this newsletter by talking about recent events in the financial markets and took the opportunity to reassure you that your

More information

Social Security Column ARE YOU COMMENTING ON NATIONAL BLOG POSTING MONTH? By Bob Trotter. Social Security Public Affairs Specialist in Milwaukee, WI

Social Security Column ARE YOU COMMENTING ON NATIONAL BLOG POSTING MONTH? By Bob Trotter. Social Security Public Affairs Specialist in Milwaukee, WI Social Security Column ARE YOU COMMENTING ON NATIONAL BLOG POSTING MONTH? By Bob Trotter Social Security Public Affairs Specialist in Milwaukee, WI November is National Blog Posting Month, which means

More information

If you need to alter the sequence, that is okay. Just be sure to complete each point and don t stop until you have implemented them all.

If you need to alter the sequence, that is okay. Just be sure to complete each point and don t stop until you have implemented them all. Introduction This program is simple, but effective. You will have to DO things and they will require some attention and persistence, but overall it is a relatively easy process. Take time to read through

More information

Dogs Unite Organiser Guide

Dogs Unite Organiser Guide Dogs Unite Organiser Guide Get started pre event planning Thank you for taking the time to organise a Dogs Unite event. Every hour another person in the UK goes blind, and your event will help make a life-changing

More information

Oxford Health NHS Foundation Trust. Finding work: A self-help guide

Oxford Health NHS Foundation Trust. Finding work: A self-help guide Oxford Health NHS Foundation Trust Healthy Minds Finding work Finding work: A self-help guide Healthy Minds Finding Work What is a CV? A CV (curriculum vitae) is a short list of facts about you and your

More information

Please start at the forum by introducing yourself to everyone.

Please start at the forum by introducing yourself to everyone. Guide to Online Learning Online learning is a great way to fit a qualification around your life. Learning online gives you the flexibility to study when it is convenient for you. The AIFL has aimed to

More information

VOTES Veterans Affairs

VOTES Veterans Affairs VOTES Veterans Affairs B.7 523 V O T E S V E T E R A N S A F F A I R S Veterans Affairs VOTE MINISTER: Minister of Veterans Affairs ADMINISTERING DEPARTMENTS: New Zealand Defence Force and the Ministry

More information

BGL Client Centre Set up Instructions

BGL Client Centre Set up Instructions BGL Client Centre Set up Instructions What is the BGL Client Centre? The BGL Client Centre provides you with a direct connection to BGL. At the Client Centre you can: View your client details Log a support

More information

Relationship Details outside Australia

Relationship Details outside Australia Relationship Details outside Australia Your Centrelink Reference Number Return this form to the Department of Human Services International Services by How do we assess your relationship? If you cannot

More information

Benefits if you are sick or disabled

Benefits if you are sick or disabled Welfare Benefits Council Tax Benefit Housing Benefit Benefits if you are sick or disabled information from the Mind in Enfield Advice Team Social Fund Sickness and/or disability can happen to anyone at

More information

Your Rights and Responsibilities as a Customer of Rockland Electric Company

Your Rights and Responsibilities as a Customer of Rockland Electric Company Your Rights and Responsibilities as a Customer of Rockland Electric Company As a utility customer, it s important for you to be aware of your basic consumer rights. That s why Rockland Electric Company

More information

ANZ Health Insurance. Taking a fresh approach. Easy Reference Guide Western Australia. Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655

ANZ Health Insurance. Taking a fresh approach. Easy Reference Guide Western Australia. Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655 Taking a fresh approach ANZ Health Insurance Easy Reference Guide Western Australia Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655 Agent for the Insurer: Australia and New Zealand Banking

More information

Issue No 165 February 2014 IR 787

Issue No 165 February 2014 IR 787 AGENTS ANSWERS Inland Revenue s tax agents update End-of-year filing performance tips Issue No 165 February 2014 IR 787 Welcome to the first issue of Agents Answers for 2014. We hope you had a great break.

More information

Choosing a super fund

Choosing a super fund Instructions and form for employees Choosing a super fund How to complete your Standard choice form. WHO SHOULD COMPLETE THIS FORM? You should complete this form if you are an: n employer with employees

More information

A - DASH 15 Forest Lane Shenley, Nr Radlett Hertfordshire WD7 9HQ 01923 427 288 A-DASH@hertspartsft.nhs.uk

A - DASH 15 Forest Lane Shenley, Nr Radlett Hertfordshire WD7 9HQ 01923 427 288 A-DASH@hertspartsft.nhs.uk A-DASH is commissioned by the Joint Commissioning Group for Young People s Substance Misuse, a sub group of Hertfordshire Children s Trust Partnership. The service is based within Hertfordshire Partnership

More information

FirstBenefits. You don t have to wait until retirement enjoy the fruits of your super now!

FirstBenefits. You don t have to wait until retirement enjoy the fruits of your super now! FirstBenefits You don t have to wait until retirement enjoy the fruits of your super now! What is FirstBenefits? We all know that we can t access our super until we retire. For many of us this won t be

More information

Working for business. Getting to know ACC. An overview of ACC for employers and the self-employed

Working for business. Getting to know ACC. An overview of ACC for employers and the self-employed Working for business Getting to know ACC An overview of ACC for employers and the self-employed ACC provides 24/7, no-fault personal injury cover for everyone in New Zealand. This includes a comprehensive

More information

Pay As You Go Energy. Your guide to pay as you go meters. All you need to know about pay as you go meters

Pay As You Go Energy. Your guide to pay as you go meters. All you need to know about pay as you go meters Pay As You Go Energy All you need to know about pay as you go meters Your guide to pay as you go meters This leaflet tells you everything you need to know about pay as you go meters, how they work and

More information

AARP S MEDICARE GUIDE FOR FAMILY CAREGIVERS

AARP S MEDICARE GUIDE FOR FAMILY CAREGIVERS AARP S MEDICARE GUIDE FOR FAMILY CAREGIVERS CONTENTS 5 About Medicare 7 A Little More About Your Choices 8 Medicare Prescription Drug Coverage 9 Where to Start 14 Medicare Glossary 2015. Reprinting with

More information

Please keep this useful booklet safe. Your guide. to prepayment meters. Helping our customers. We re on it.

Please keep this useful booklet safe. Your guide. to prepayment meters. Helping our customers. We re on it. Please keep this useful booklet safe Your guide to prepayment meters Helping our customers. We re on it. Getting started You will need to register any new key or card in your meter before you top up with

More information

Text of Email Templates

Text of Email Templates Text of Email Templates After Sale Follow-up Congratulations on the sale of your property! While I'm sure you have many memories there, it's time to open a new chapter in your life. I want you to know

More information

ANZ Health Insurance. Taking a fresh approach. Easy Reference Guide New South Wales. Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655

ANZ Health Insurance. Taking a fresh approach. Easy Reference Guide New South Wales. Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655 Taking a fresh approach ANZ Health Insurance Easy Reference Guide New South Wales Issued by: Bupa Australia Health Pty Ltd ABN 50 003 098 655 Agent for the Insurer: Australia and New Zealand Banking Group

More information

Bring your Australian super home. ANZ KiwiSaver Scheme ANZ Default KiwiSaver Scheme

Bring your Australian super home. ANZ KiwiSaver Scheme ANZ Default KiwiSaver Scheme Bring your Australian super home ANZ KiwiSaver Scheme ANZ Default KiwiSaver Scheme If you ve worked in Australia at any time since 1992, you may have some Australian super tucked away. You can transfer

More information

Our Compliance Focus 2014 15

Our Compliance Focus 2014 15 Our Compliance Focus 2014 15 Helping you get it right November 2014 IR 969 Contents Commissioner s introduction 3 Basics for everyone 4 Basics for business 6 Our key focus areas 9 How you can stay up to

More information