Subtitle. VoIP Trends. What to Expect in VoIP 2016 Compare Business Products

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Subtitle. VoIP Trends. What to Expect in 2016. VoIP 2016 Compare Business Products 2015 1"

Transcription

1 Subtitle VoIP Trends What to Expect in 2016 VoIP 2016 Compare Business Products

2 Contents The VoIP Market Is Set to Grow... 3 Nomadic VoIP Stakes a Claim... 4 Some Key Technologies for VoLTE... 5 Voice over Wi-Fi... 5 OTT VoIP and Other Technologies... 7 Cloud Based VoIP Services... 8 VoIP Security... 9 Summary References VoIP 2016 Compare Business Products

3 The VoIP Market Is Set to Grow On January 30, 2014, the FCC (Federal Communication Commission) agreed to a proposal from the telecom industry to oversee large scale trials to convert the Plain Old Telephone Service (POTS) to an all IP broadband-based system. The implications are profound, and as expected, the telecom industry has praised the decision. A closer look at the decision and the situations surrounding it show that the industry is eager for the switch to take place soon because it is finding it difficult to maintain older analog systems and to compete with IP-based telecom services. The FCC is being cautious, and wants to be convinced that the 100% VoIP infrastructure the telecom companies want will be able to completely replace POTS all over the country. POTS-based telecom systems have been in decline over the last few years. AT&T has reported that its POTS lines decreased from 15.7 million to 12.4 million lines in the period On the other hand, the VoIP subscriber base is seeing rapid expansion, as shown below : Growth in VoIP Subscribers (millions) The relevance of any technology to a business can be found in the value it adds to businesses. It has been estimated that the benefits VoIP brings to businesses will grow at an average of 15.3% till VoIP 2016 Compare Business Products

4 This rate is expected to increase further beyond this as the user base increases, and more innovative service providers add more IP enabled applications. It is very clear that given a few more years, VoIP will replace POTS infrastructure in most countries in the world. Over the last few years, as this technology has gathered steam and the underlying networks have improved, certain trends have become clearly visible. These indicate the shape of things to come. Nomadic VoIP Stakes a Claim Nomadic VoIP describes a portable VoIP device, most likely a smartphone or a tablet, that users can carry along with them. These devices can connect to the network from any location using broadband, Wi-Fi or 3G services. Such devices constitute more than 59% of all VoIP instruments in use, and their numbers continue to grow. The growing popularity of Bring Your Own Device (BYOD) is leading to ever larger numbers of employees using their smartphones to conduct VoIP calls. This is helping them become more efficient, giving them better communication capabilities. 59% of all VoIP phones are 3G or Wi-Fi enabled Mobile VoIP will see 10x growth in the next few years By 2017, more than one billion users will register for VoIP services It has been reported that business use of mobile-based VoIP devices will grow tenfold in the coming years. By 2016, it has been estimated that cloud-based mobile services will generate more than $45 billion in revenue and that by 2017 more than a billion mobile users will opt for VoIP services. All of this growth comes from a large and growing number of VoIP service providers. This naturally translates to lower costs and a richer feature set as service providers compete with each other. Fortunately, the growing subscriber base ensures there are enough customers to keep innovation going. VoIP 2016 Compare Business Products

5 Some Key Technologies for 2016 Any discussion of future trends in VoIP will necessarily have to include a few recently developed technologies on their way to becoming mainstream in 2016 or the near future. Many of these relate to voice communication over mobile devices. There is a rapidly emerging field of machine to machine (M2M) communication as well. This section will look at some of these technologies and explain the issues involved. VoLTE The LTE in VoLTE stands for Long Term Evolution. This basically pertains to voice over the cellular network, where LTE offers a substantial upgrade over 3G capabilities without going into domains reserved for 4G. The improvement in capability is so large that 3G LTE is sometimes even called 3.99G coverage i.e. just short of 4G. LTE came into being because the rapid increase in data transfer needs for most users demanded better capability networks. LTE technology offers downlink speeds of 100 MBPS and uplinks of 50 MBPS. These are many times faster than basic 3G speeds. The latency or time delay in LTE circuits is on the order of 10 milli-seconds, this is again far better than typical 3G latencies. To the user, this means that the quality of VoIP calls using mobile phones improves dramatically. The impact of these improved performance figures on basic VoIP calls over mobile phones is so large that TIME magazine discussed the issue in an article in VoLTE technology is not something all smartphones can use. In most cases, it is the newer handsets that are VoLTE enabled. Even so, as VoLTE proliferates it is taking traffic out of traditional VoIP data streams, so the older IP networks are becoming less congested. Voice over Wi-Fi Voice over Wi-Fi (VoWi-Fi), sometimes also called Voice over Wireless LAN or VoWLAN is easy to understand. This is basically a subset of VoIP where voice packets are carried over Wi-Fi networks that are now present in most homes and offices. Since Wi-Fi has become so prevalent (practically 100% VoIP 2016 Compare Business Products

6 offices and close to 90% homes in the US have Wi-Fi), in many cases a VoIP call that originates from a smartphone never travels over the cellular network. As a result, many smaller VoIP service providers who do not hold enough spectrum or are only regional players can now begin to offer services at par with larger operators. This will introduce greater competition to the VoIP services market. A popular use of VoWi-Fi is in large complexes such as hospitals and airports. The staff can keep in touch with each other using this technology, at hardly any cost. In many cases, users face problems accessing VoLTE inside buildings or in areas where cellular coverage isn t ideal. Business users have the option of putting in LTE femtocells these are small mobile phone base stations that are connected to the cellular network over the Internet. However, this can involve significant costs and so VoWi-Fi can be a better option. Advanced devices now switch between voice over Wi-Fi and voice over LTE when required, without the user becoming aware of the switch over. The graph below shows how VoLTE, VoWi-Fi and mobile VoIP will grow over the next few years (Cisco data). What is the lesson? Any business investing in new VoIP equipment must look for the capability to exploit Wi-Fi and / or 3G LTE as well. The growth curves make this very clear. VoIP 2016 Compare Business Products

7 OTT VoIP and Other Technologies A new phase of VoIP innovation has hit the market in recent years and is fast becoming an accepted way of business communication. This is Over the Top VoIP, abbreviated to OTT VoIP. OTT consists of creating voice applications that ride the Internet bandwidth. As an example, consider a cell phone with a 3G or a 4G connection. If a user were to make a normal international call using the phone, she would incur a certain cost. However, if the same user were to use Skype or a similar service, her costs would be much lower. In such a case, the VoIP service she uses is running on top of the 3G connection. OTT services will grow. The telecom providers tried to fight this movement but have lost battles in courts and are now resigned to offering OTT services of their own. As many OTT providers have shown, VoIP integrates very well with software applications, and combined VoIP / CRM applications are now available that allow businesses much greater functionality. These applications will continue to increase. Buyers of new equipment in 2016 must ask vendors for the new functionality that their equipment will be able to provide. There are several key trends that are influencing the development of OTT applications. These are: A rapid increase in the numbers of smartphones and mobile broadband services Increased partnerships between device vendors, mobile operators, and OTT service providers Integration of OTT voice with social media, websites and applications Integration with software to offer innovative features. Automated translations, conversion of voic to text, and verbal activation of features and services are some emerging examples with obvious business benefits A clear trend towards net neutrality will help OTT providers and create conditions favorable for their growth Large infusion of capital and great investor interest Microsoft acquiring Skype is an example Another OTT service is VoIP over Instant Messaging (IM). As instant messaging tools gained in popularity, service providers experimented with providing VoIP capability through the IM platform. This is VoIP 2016 Compare Business Products

8 Voice over Instant Messaging (VoIM). While the application may appear trivial to begin with, it has evolved over time and now incorporates file sharing as well. It thus supports a number of business communication needs. Participants can chat, send files and call each other up over the IM interface. Cloud-Based VoIP Services Most readers should be familiar with the differences between an on-premise IP phone system and cloudbased VoIP services. A hosted solution is much simpler to deploy, has lower initial costs and can be used from anywhere with broadband Internet. However, businesses must compare the long-term costs of setting up on premise systems with SaaS offerings over the same period. In many cases when the number of users of the system is large (say over 100), it may make more sense to buy and deploy a system outright rather than go in for rentals. It is also important to study the fine print of any service agreements to ensure that all desired features are part of the service being provided. There are numerous cases where businesses rent a basic system and end up paying extra for features that are essential to their needs. Iowa University Moves to the Cloud A well-managed migration to cloud-based VoIP services can pay rich dividends. Iowa University, for example, was using conventional phones to provide communication between its staff and faculty and between departments. The University recently decided to switch to cloud-based VoIP systems, and selected a service provider that had already provided similar services to 220 other institutions of higher learning in the US. One key benefit Iowa obtained was getting instantaneous connectivity to all of these institutions simply by being on the same platform. The Iowa campus had intended to replace its handsets slowly to better manage the change, but they found that they could proceed much faster because they encountered no difficulties. The University estimates savings of $600,000 annually because of the switch. VoIP 2016 Compare Business Products

9 VoIP Security As VoIP becomes mainstream, there are a number of security issues that must be understood and addressed. With unified communications putting a number of technologies together, the areas of vulnerability tend to increase. System administrators have to anticipate these issues and ensure that they are taken care of early in the implementation process. Key areas of concern are: VoIP traffic travels through the Internet. It is possible that a hacker could use a packet sniffer to listen to unencrypted VoIP traffic. The solution lies in setting up a virtual private network (VPN) between the endpoints, but that introduces additional complications. Many older firewalls may not recognize VoIP packets. In addition, some intrusion detection systems may try and inspect voice packets, thereby inducing delays and jitter. Bypassing the traffic inspection rules in the firewall may create additional vulnerability. Eventually the business may have to go in for a modern firewall. Many of the older VoIP phones may require security patches for their software. This is seldom done as many administrators are not even aware that phone software needs patching. Some VoIP phones are set up to apply patches directly without even asking for authentication. Such phones can be very vulnerable to hackers. Phones also inherit the security flaws of the operating systems (OS) they use. Systems used out of the box may have default passwords and open ports that need to be managed and secured. In many cases this is ignored. Denial of Service attacks can also be launched against the phone system just as they can be against any other computer application. VoIP 2016 Compare Business Products

10 Summary VoIP systems have matured considerably and are now considered mainstream applications. There is a clear trend of reducing the number of copper connections and while rapidly increasing VoIP seats. Businesses need to understand the change that is going on and realize that in a few years POTS systems will not be supported. Decision makers need to understand VoIP technology and the way it is evolving so that they can make best possible use of the communication capabilities available to them. VoIP 2016 Compare Business Products

11 References Data on Voice over Wi-Fi - Data on VoLTE -- Time Magazine article on VoLTE - Data on Nomadic Devices - Iowa University Case Study - VoIP 2016 Compare Business Products

What is VoIP and How It Can Benefit Your Business? Introduction

What is VoIP and How It Can Benefit Your Business? Introduction What is VoIP and How It Can Benefit Your Business? Introduction Although individuals are increasingly using text messaging and social media for their communication, telephony remains an essential tool

More information

Wi-Fi Calling (and Texting) For Mobile Operators

Wi-Fi Calling (and Texting) For Mobile Operators Wi-Fi Calling (and Texting) For Mobile Operators How Operators Can Leverage Existing Wi-Fi Networks to Solve Voice Coverage Challenges within the Home Kineto Wireless, Inc. Worldwide Headquarters 670 N.

More information

LTE - DRIVING CLOUD MOBILITY TO NEW HEIGHTS. Neil Weldon Dialogic Corporation Ireland ABSTRACT

LTE - DRIVING CLOUD MOBILITY TO NEW HEIGHTS. Neil Weldon Dialogic Corporation Ireland ABSTRACT LTE - DRIVING CLOUD MOBILITY TO NEW HEIGHTS Neil Weldon Dialogic Corporation Ireland ABSTRACT As LTE networks are deployed, broadband access from smart-phones will become ubiquitous, allowing the mobile

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

Reaching for the Clouds

Reaching for the Clouds Whitepaper Reaching for the Clouds Understanding the Growing Popularity of Cloud-Based Communications Systems Reaching for the Clouds Understanding the Growing Popularity of Cloud-Based Communications

More information

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

Is Skype Safe for Judges?

Is Skype Safe for Judges? Is Skype Safe for Judges? By Martin Felsky, PhD, JD, for the Canadian Judicial Council, 1 Version 3.0 January 17, 2014 Microsoft Skype is a software application that permits its tens of millions of subscribers

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Efficient evolution to all-ip

Efficient evolution to all-ip Press information June 2006 Efficient evolution to all-ip The competitive landscape for operators and service providers is constantly changing. New technologies and network capabilities enable new players

More information

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services. Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.

More information

VoIP Survivor s s Guide

VoIP Survivor s s Guide VoIP Survivor s s Guide Can you really save $, improve operations, AND achieve greater security and availability? Presented by Peggy Gritt, Founder and CEO of the VoIP A non-biased organization for the

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

Research Report Charging and Billing for the Digital Economy

Research Report Charging and Billing for the Digital Economy Research Report Charging and Billing for the Digital Economy Copyright Openet Telecom, 2013 Index Introduction 3 1. The Future for Traditional Billing and Charging 4 2. Innovating and Accelerating Time

More information

Mobile Voice Off-Load

Mobile Voice Off-Load Mobile Voice Off-Load An AdvOSS Solution White Paper Latest version of this white paper can always be found at: http://advoss.com/resources/whitepapers/mobile-voice-offload.pdf For more information, contact

More information

Business Case for Virtual Managed Services

Business Case for Virtual Managed Services Business Case for Virtual Managed Services Executive Summary Managed services allow businesses to offload day-to-day network management tasks to service providers and thus free up internal talent to focus

More information

LTE Congestion Management. Enabling Innovation and Improving the Consumer Experience

LTE Congestion Management. Enabling Innovation and Improving the Consumer Experience LTE Congestion Management Enabling Innovation and Improving the Consumer Experience January 2015 Copyright 2015 Rysavy Research, LLC. All rights reserved. http://www.rysavy.com Table of Contents NOTICE...

More information

Top 10 Reasons Enterprises are Moving Security to the Cloud

Top 10 Reasons Enterprises are Moving Security to the Cloud ZSCALER EBOOK Top 10 Reasons Enterprises are Moving Security to the Cloud A better approach to security Albert Einstein defined insanity as doing the same thing over and over again and expecting different

More information

2010 White Paper Series. Top Ten Security Issues Voice over IP (VoIP)

2010 White Paper Series. Top Ten Security Issues Voice over IP (VoIP) 2010 White Paper Series Top Ten Security Issues Voice over IP (VoIP) Top Ten Security Issues with Voice over IP (VoIP) Voice over IP (VoIP), the use of the packet switched internet for telephony, has grown

More information

Top 10 Questions about VoWiFi

Top 10 Questions about VoWiFi Top 10 Questions about VoWiFi Copyright 2015 For over ten years, Taqua has worked with mobile operators from around the world as they ve looked to deploy VoWiFi services. Taqua has also been fortunate

More information

The LTE Challenge. for the Small-to- Midsize Mobile Network Operator

The LTE Challenge. for the Small-to- Midsize Mobile Network Operator The LTE Challenge for the Small-to- Midsize Mobile Network Operator The next mobile generation is not just for Tier 1 carriers. How to tap into the business opportunities of LTE in Tier 2 and Tier 3 markets

More information

How to Buy a Business Phone System

How to Buy a Business Phone System How to Buy a Business Phone System An Inside Guide to What You Need to Know When Choosing a Business Phone System Digitcom Canada Rimrock Road, Toronto, Ontario, M J A T:. - or... E: sales@digitcom.ca

More information

MAKING THE RIGHT CONNECTIONS

MAKING THE RIGHT CONNECTIONS MAKING THE RIGHT CONNECTIONS The risks of using public Wi-Fi for business The Connected Workplace Series The Rise of Mobile Devices in the Workplace Laptop shipments have surpassed desktop shipments, smartphone

More information

Secured Voice over VPN Tunnel and QoS. Feature Paper

Secured Voice over VPN Tunnel and QoS. Feature Paper Secured Voice over VPN Tunnel and QoS Feature Paper Table of Contents Introduction...3 Preface...3 Chapter 1: The Introduction of Virtual Private Network (VPN) 3 1.1 The Functions and Types of VPN...3

More information

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...3 Improve Processes...4 Innovation...4 IT Planning & Alignment

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth.

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth. IV. Voice Services Current Outlook Voice services on campus and at several off-campus sites are provided by an Aastra MD110 PBX. There are approximately 17,200 campus lines and 1,000 trunk lines. The telephone

More information

Subtitle. Business Phone Trends 2015. The Relentless March of Technology. Business Phone Trends - 2015 Compare Business Products 2015 1

Subtitle. Business Phone Trends 2015. The Relentless March of Technology. Business Phone Trends - 2015 Compare Business Products 2015 1 Subtitle Business Phone Trends 2015 The Relentless March of Technology Business Phone Trends - 2015 Compare Business Products 2015 1 Contents The Trends That Will Define 2015...3 IPv6...3 The Cloud Will

More information

T6 w a y s t o m a x i m i z e y o u r s u c c e s s

T6 w a y s t o m a x i m i z e y o u r s u c c e s s B e s t P r a c t i c e s f o r I P D e p l o y m e n t i n a M u l t i - v e n d o r E n v i r o n m e n t T6 w a y s t o m a x i m i z e y o u r s u c c e s s Authored by Ajay Kapoor, Senior Manager,

More information

The Evolution of Traditional Telecoms to IP Communications

The Evolution of Traditional Telecoms to IP Communications Telecoms Enterprise Day 2014 The Evolution of Traditional Telecoms to IP Communications Presented by Andy Openshaw 28 March 2014 Hot topics The shift from TDM to IP communication platforms The growth in

More information

White Paper. The business case for VAVOOMB

White Paper. The business case for VAVOOMB White Paper The business case for VAVOOMB SUMMARY For Mobile Operators everywhere traditional revenue streams of VAS and Voice are increasingly under attack from the OTT Voice and IP messaging services

More information

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile.

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile. Glossary of broadband terms 3G: Refers to the third generation of mobile phone technology following on from 2G. 3G allows for faster access to the internet and allows services including video calls and

More information

Rethinking the Small Cell Business Model

Rethinking the Small Cell Business Model CASE STUDY Intelligent Small Cell Trial Intel Architecture Rethinking the Small Cell Business Model In 2011 mobile data traffic experienced a 2.3 fold increase, reaching over 597 petabytes per month. 1

More information

Mobile Payments: The Market for Travelers, Unbanked, and No/Low Credit Users

Mobile Payments: The Market for Travelers, Unbanked, and No/Low Credit Users Table of Contents: This report package includes the following reports: Market Opportunity: Social + LTE + Commerce Wi-Fi Direct: Market View of Product Categories, Products, and Vendors Strategic Alliances

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: top five CONSIDERATIONS in choosing a hosted voip provider www.megapath.com Practical Guidance for Choosing a Hosted Voice Solution The combination of the mobile nature

More information

Securely Access and Manage Firewall- Protected Equipment From Anywhere

Securely Access and Manage Firewall- Protected Equipment From Anywhere Securely Access and Manage Firewall- Protected Equipment From Anywhere Contents Introduction... 3 Remote Device Management... 3 Overcoming the Hurdles... 4 Beyond Analog and Cellular Modems... 5 ManageLinx

More information

Business Case for S/Gi Network Simplification

Business Case for S/Gi Network Simplification Business Case for S/Gi Network Simplification Executive Summary Mobile broadband traffic growth is driving large cost increases but revenue is failing to keep pace. Service providers, consequently, are

More information

Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice

Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice The Road To Ethernet WAN Various industry sources show trends in globalization and distribution, of employees moving towards

More information

THE TOP 5 WAYS TODAY S SCHOOLS CAN UPGRADE CYBER SECURITY. Public School Cyber Security is Broken; Here s How to Fix It

THE TOP 5 WAYS TODAY S SCHOOLS CAN UPGRADE CYBER SECURITY. Public School Cyber Security is Broken; Here s How to Fix It THE TOP 5 WAYS TODAY S SCHOOLS CAN UPGRADE CYBER SECURITY Public School Cyber Security is Broken; Here s How to Fix It COPYRIGHT 2015 isheriff, INC. SCHOOLS NEED TO UPGRADE CYBER SECURITY It s become a

More information

The History & Future of Unified Communications Introducing Unified Communications

The History & Future of Unified Communications Introducing Unified Communications The History & Future of Unified Communications Introducing Unified Communications The worker of the future is virtual. Far from wanting a 100% telecommuting, work from home experience, this new breed of

More information

business phone systems

business phone systems SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If

More information

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com VOIP THE ULTIMATE GUIDE VERSION 1.0 9/23/2014 onevoiceinc.com WHAT S IN THIS GUIDE? WHAT IS VOIP REQUIREMENTS OF A VOIP SYSTEM IMPLEMENTING A VOIP SYSTEM METHODS OF VOIP BENEFITS OF VOIP PROBLEMS OF VOIP

More information

US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES

US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES 2013-2018 FEBRUARY 2014 PO Box 34 Mountain Lakes, New Jersey 07046 USA 973-541-9600 phone reports@insight-corp.com http://www.insight-corp.com What

More information

Enterprise Broadband Access:

Enterprise Broadband Access: Enterprise Broadband Access: What s Your Choice? Executive Summary Today, broadband access isn t just about making a connection to the Internet; it s about running bandwidth-intensive business and multimedia

More information

Smart MOBILE DEVICES and app COVERAGE

Smart MOBILE DEVICES and app COVERAGE Smart MOBILE DEVICES and app COVERAGE EXTRACT FROM THE ERICSSON MOBILITY REPORT JUNE 2014 Smart MOBILE DEVICES and app COVERAGE Mobile radio network capabilities increase with each new technology generation.

More information

SIP Trunking: A new voice in communications service

SIP Trunking: A new voice in communications service Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

Managed WiFi. Choosing the Right Managed WiFi Solution for your Organization. www.megapath.com. Get Started Now: 877.611.6342 to learn more.

Managed WiFi. Choosing the Right Managed WiFi Solution for your Organization. www.megapath.com. Get Started Now: 877.611.6342 to learn more. Managed WiFi Choosing the Right Managed WiFi Solution for your Organization Get Started Now: 877.611.6342 to learn more. www.megapath.com Everyone is going Wireless Today, it seems that everywhere you

More information

Cisco Smart Business Communications System: A New Way for Small Business to Communicate

Cisco Smart Business Communications System: A New Way for Small Business to Communicate Cisco Smart Business Communications System: A New Way for Small Business to Communicate Cisco Smart Business Communications System (SBCS) is a complete system of voice, data, video, and wireless networking

More information

Good VoIP vs. Bad VoIP

Good VoIP vs. Bad VoIP Good VoIP vs. Bad VoIP The term Voice over IP, or VoIP has been thrown around in a lot of different cirlces around the telecom industry. There seems to be growing confusion about what it is, whether or

More information

FAQ - Device Question Can I forward calls to my mobile device? Question Can I have my greetings professionally recorded? www.coxprovoice.

FAQ - Device Question Can I forward calls to my mobile device? Question Can I have my greetings professionally recorded? www.coxprovoice. FAQ - Device Question: Can I forward calls to my mobile device? Yes, the VoiceManager IP Centrex service allows you to forward calls to your mobile device or any other phone number. Question: Can I have

More information

Hosted Voice. Best Practice Recommendations for VoIP Deployments

Hosted Voice. Best Practice Recommendations for VoIP Deployments Hosted Voice Best Practice Recommendations for VoIP Deployments Thank you for choosing EarthLink! EarthLinks best in class Hosted Voice phone service allows you to deploy phones anywhere with a Broadband

More information

The VoIP Institute, Inc. Presents. CxO 5 Minute VoIP Guru Guide

The VoIP Institute, Inc. Presents. CxO 5 Minute VoIP Guru Guide The VoIP Institute, Inc. Presents CxO 5 Minute VoIP Guru Guide A NON-VENDOR PERSPECTIVE ON VOIP FOR EVERY CXO OR DECISIONMAKER About the VoIP Institute, Inc. The VoIP Institute, Inc. www.voipinstitute.net

More information

LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER

LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER Leaving Legacy Behind: Transitioning to an IP Voice Communications Solution Introduction Seeking to be more efficient

More information

Neglecting Fax When Migrating to IP

Neglecting Fax When Migrating to IP Neglecting Fax When Transmission Error: Neglecting Fax When A business migrating to an IP-based unified communications solution cannot simply assume that its faxing processes will integrate smoothly and

More information

White Paper A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS. Executive Summary

White Paper A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS. Executive Summary A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS Executive Summary Using the same technology that moves data, text and images around the global Internet,

More information

Reliability of VoIP Phone Systems

Reliability of VoIP Phone Systems Subtitle Reliability of VoIP Phone Systems Can You Trust VoIP? Reliability of VoIP Phone Systems Compare Business Products 2014 1 Contents Reliability of VoIP Business Phone Systems... 3 VoIP Technology

More information

Voice over IP Basics for IT Technicians

Voice over IP Basics for IT Technicians Voice over IP Basics for IT Technicians White Paper Executive summary The IP phone is coming or has arrived on desk near you. The IP phone is not a PC, but does have a number of hardware and software elements

More information

WHITE PAPER. Mobility Services Platform (MSP) Using MSP in Wide Area Networks (Carriers)

WHITE PAPER. Mobility Services Platform (MSP) Using MSP in Wide Area Networks (Carriers) WHITE PAPER Mobility Services Platform (MSP) Using MSP in Wide Area Networks (Carriers) Table of Contents About This Document... 1 Chapter 1 Wireless Data Technologies... 2 Wireless Data Technology Overview...

More information

Inside the Business VoIP Revolution. The Rise of Cloud-based Phone Systems Over Traditional Service

Inside the Business VoIP Revolution. The Rise of Cloud-based Phone Systems Over Traditional Service Inside the Business VoIP Revolution The Rise of Cloud-based Phone Systems Over Traditional Service INTRODUCTION The business phone solution marketplace has reached a tipping point where companies seeking

More information

HSPA, LTE and beyond. HSPA going strong. PRESS INFORMATION February 11, 2011

HSPA, LTE and beyond. HSPA going strong. PRESS INFORMATION February 11, 2011 HSPA, LTE and beyond The online multimedia world made possible by mobile broadband has changed people s perceptions of data speeds and network service quality. Regardless of where they are, consumers no

More information

Cisco ASA and Cloud Web Security: Best-in-Class Network Security Combined with Best-in-Class Web Security

Cisco ASA and Cloud Web Security: Best-in-Class Network Security Combined with Best-in-Class Web Security White Paper Cisco ASA and Cloud Web Security: Best-in-Class Network Security Combined with Best-in-Class Web Security Introduction Organizations that want to harness the power of the web must deal with

More information

Building The Business Case For Launching an App Store

Building The Business Case For Launching an App Store Building The Business Case For Launching an App Store Why Telcos and ISPs are perfectly positioned to become the SaaS channel for their SMB customers This paper is intended to help ISPs and Telcos realize

More information

Wireless Services. The Top Questions to Help You Choose the Right Wireless Solution for Your Business. www.megapath.com

Wireless Services. The Top Questions to Help You Choose the Right Wireless Solution for Your Business. www.megapath.com Wireless Services The Top Questions to Help You Choose the Right Wireless Solution for Your Business Get Started Now: 877.611.6342 to learn more. www.megapath.com Why Go Wireless? Today, it seems that

More information

SIP Trunking with Microsoft Office Communication Server 2007 R2

SIP Trunking with Microsoft Office Communication Server 2007 R2 SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY

More information

Database Security, Virtualization and Cloud Computing

Database Security, Virtualization and Cloud Computing Whitepaper Database Security, Virtualization and Cloud Computing The three key technology challenges in protecting sensitive data in modern IT architectures Including: Limitations of existing database

More information

FNT EXPERT PAPER. // From Cable to Service AUTOR. Data Center Infrastructure Management (DCIM) www.fntsoftware.com

FNT EXPERT PAPER. // From Cable to Service AUTOR. Data Center Infrastructure Management (DCIM) www.fntsoftware.com FNT EXPERT PAPER AUTOR Oliver Lindner Head of Business Line DCIM FNT GmbH // From Cable to Service Data Center Infrastructure Management (DCIM) Data center infrastructure management (DCIM), as understood

More information

WIT COMMUNICATIONS SUITE. Unleash the power of RCS

WIT COMMUNICATIONS SUITE. Unleash the power of RCS WIT COMMUNICATIONS SUITE Unleash the power of RCS Facts In 2015, WhatsApp sent 30 billion messages per day; the volume of Global SMS messages was 20 billion per day. In 2016, Mobile Operators will lose

More information

Unified Communications and the Cloud

Unified Communications and the Cloud Unified Communications and the Cloud Abstract Much has been said of the term cloud computing and the role it will play in the communications ecosystem today. Undoubtedly it is one of the most overused

More information

OTT, COMPETING OR COLLABORATING OTT ON INDONESIA TELECOMMUNICATION BUSINESS

OTT, COMPETING OR COLLABORATING OTT ON INDONESIA TELECOMMUNICATION BUSINESS OTT, COMPETING OR COLLABORATING OTT ON INDONESIA TELECOMMUNICATION BUSINESS Guillaume Mascot December 5 th, 2013 INDUSTRY TRENDS FAST GROWING MARKETS +30% +32% +346% FIXED BROADBAND CONNECTIONS 532 Million

More information

SUPERCONNECTED CITIES

SUPERCONNECTED CITIES P a g e 1 Prepared by: Steve Smith MITP MIET MIEEE Technical Director Astro Communications Ltd Date: 04/08/2014 SUPERCONNECTED CITIES Seven Things You Can Do With Your SuperConnected Cities Voucher. P

More information

Information Technology 2016-2021 Strategic Plan

Information Technology 2016-2021 Strategic Plan Information Technology 2016-2021 Strategic Plan Draft Table of Contents Table of Contents... 3 Introduction... 4 Mission of IT... 4 Primary Service Delivery Objectives... 4 Availability of Systems...

More information

Security and Risk Analysis of VoIP Networks

Security and Risk Analysis of VoIP Networks Security and Risk Analysis of VoIP Networks S.Feroz and P.S.Dowland Network Research Group, University of Plymouth, United Kingdom e-mail: info@network-research-group.org Abstract This paper address all

More information

App coverage. ericsson White paper Uen 284 23-3212 Rev B August 2015

App coverage. ericsson White paper Uen 284 23-3212 Rev B August 2015 ericsson White paper Uen 284 23-3212 Rev B August 2015 App coverage effectively relating network performance to user experience Mobile broadband networks, smart devices and apps bring significant benefits

More information

Monitoring & Measuring: Wi-Fi as a Service

Monitoring & Measuring: Wi-Fi as a Service Monitoring & Measuring: Wi-Fi as a Service Parker Smith, Director of Business Development, ProCloud Services, ADTRAN IT Professional Wi-Fi Trek 2015 Agenda Wireless Trends and Impacts How Cloud Wireless

More information

Lecture 02b Cloud Computing II

Lecture 02b Cloud Computing II Mobile Cloud Computing Lecture 02b Cloud Computing II 吳 秀 陽 Shiow-yang Wu T. Sridhar. Cloud Computing A Primer, Part 2: Infrastructure and Implementation Topics. The Internet Protocol Journal, Volume 12,

More information

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by

More information

Which of the following types of phone service does your company use for its primary means of voice communications

Which of the following types of phone service does your company use for its primary means of voice communications VoIP and the SMBs - Tapping the Market By Matt Delpercio Despite the benefits of IP telephony, only a small percentage of small to medium businesses (SMBs) use VoIP as their primary means of voice communications.

More information

MNS Viewpoint: LTE EVOLUTION IN AFRICA 1. Introduction

MNS Viewpoint: LTE EVOLUTION IN AFRICA 1. Introduction MNS Viewpoint: LTE EVOLUTION IN AFRICA 1. Introduction Wireless communications have evolved rapidly since the emergence of 2G networks. 4G technology (also called LTE), enables to answer the new data market

More information

Wireless/Mobile Devices and Applications: Solutions and Market Opportunities

Wireless/Mobile Devices and Applications: Solutions and Market Opportunities Brochure More information from http://www.researchandmarkets.com/reports/2775084/ Wireless/Mobile Devices and Applications: Solutions and Market Opportunities Description: Wireless/Mobile Devices and Applications:

More information

PETER CUTLER SCOTT PAGE. November 15, 2011

PETER CUTLER SCOTT PAGE. November 15, 2011 Future of Fax: SIP Trunking PETER CUTLER SCOTT PAGE November 15, 2011 QUESTIONS AND ANSWERS TODAY S SPEAKERS Peter Cutler Vice President of Sales Instant InfoSystems Scott Page Subject Matter Expert Dialogic

More information

CONTENTS. Anytime, anywhere mobility 3. Implications of always-on connectivity 4. Threats to constantly connected devices 5. Mitigating the risks 6

CONTENTS. Anytime, anywhere mobility 3. Implications of always-on connectivity 4. Threats to constantly connected devices 5. Mitigating the risks 6 ipass Last Mile VPN CONTENTS Anytime, anywhere mobility 3 Implications of always-on connectivity 4 Threats to constantly connected devices 5 Mitigating the risks 6 Securing your devices with mobile VPNs

More information

Cloud Phone 365 Glossary of Terms

Cloud Phone 365 Glossary of Terms Cloud Phone 365 Glossary of Terms As the pace of unified communication adoption increases, small business customers may find themselves struggling to keep up with the complex language that is used in the

More information

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services Avaya IP Office Converged Communications Streamlining and simplifying communications by bringing your voice, data and Internet all together IP Telephony Contact Centres Unified Communication Services Simplicity

More information

Cellular Data Offload. And Extending Wi-Fi Coverage. With Devicescape Easy WiFi

Cellular Data Offload. And Extending Wi-Fi Coverage. With Devicescape Easy WiFi Cellular Data Offload And Extending Wi-Fi Coverage With Devicescape Easy WiFi Case Study October 2010 List of Acronyms 3G Third Generation 4G Fourth Generation API Application Programming Interface AP

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

THE FACTS ABOUT 3G, 4G & LTE WIRELESS SERVICE

THE FACTS ABOUT 3G, 4G & LTE WIRELESS SERVICE THE FACTS ABOUT 3G, 4G & LTE WIRELESS SERVICE These days, it is almost impossible to avoid the tidal wave of advertisements from the major wireless carriers vying for your business. Verizon Wireless, AT&T,

More information

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems

More information

Top Six Considerations

Top Six Considerations Top Six Considerations for Upgrading to table of contents + Section I: Introduction Understanding...2 + Section II: Uses Cases for... 3 + Section III: Top 6 considerations for...5 + Section IV: Conclusion...

More information

Dovid Coplon, Product Management Director http://gipscorp.com

Dovid Coplon, Product Management Director http://gipscorp.com Dovid Coplon, Product Management Director http://gipscorp.com VoIP Quality Mobile VoIP & Technology Trends Greater accessibility and affordability Network operators are introducing new pricing models Handset

More information

City of Coral Gables

City of Coral Gables City of Coral Gables Information Technology Department IT TECHNICAL SUPPORT DIVISION Infrastructure Upgrade Plan Systems, Applications, Network, and Telecommunications Infrastructure OVERVIEW Last revision:

More information

HOSTED VOICE Bring Your Own Bandwidth & Remote Worker. Install and Best Practices Guide

HOSTED VOICE Bring Your Own Bandwidth & Remote Worker. Install and Best Practices Guide HOSTED VOICE Bring Your Own Bandwidth & Remote Worker Install and Best Practices Guide 2 Thank you for choosing EarthLink! EarthLinks' best in class Hosted Voice phone service allows you to deploy phones

More information

Buyer s Guide. 10 questions to ask. Essential information about your Voice over IP options

Buyer s Guide. 10 questions to ask. Essential information about your Voice over IP options VOIP Buyer s Guide 10 questions to ask Essential information about your Voice over IP options VoIP is the Future. There s a lot of buzz about Voice over IP these days. People are talking about how it can

More information

Managed 4G LTE WAN: Provide Cost-Effective Wireless Broadband Service

Managed 4G LTE WAN: Provide Cost-Effective Wireless Broadband Service Solution Overview Managed 4G LTE WAN: Provide Cost-Effective Wireless Broadband Service What You Will Learn With the arrival of the fourth-generation (4G) or Long Term Evolution (LTE) cellular wireless

More information

Across China: The State Information Center s Nationwide Voice-over-IP Network

Across China: The State Information Center s Nationwide Voice-over-IP Network Across China: The State Information Center s Nationwide Voice-over-IP Network A customer case study from Quintum Technologies The State Information Center (SIC) is the government body responsible for delivering

More information

UNS White Paper - What is hosted voice?

UNS White Paper - What is hosted voice? UNS White Paper - What is hosted voice? Learn more about how a Business hosted voice solution could benefit you Hosted Telephony is one of the most powerful ways to make your business more agile and save

More information

Teleworking Technology Guide and Checklist. UW Information Technology. November 2012

Teleworking Technology Guide and Checklist. UW Information Technology. November 2012 Teleworking Technology Guide and Checklist UW Information Technology November 2012 1 Contents Teleworking Technology Guide for UW Faculty and Staff... 3 UW Information Technology Service Catalog and IT

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information