Security Considerations for Enterprise Mobility / BYOD

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1 Security Considerations for Enterprise Mobility / BYOD Scott Gordon (CISSP-ISSMP) Vice President ForeScout Technologies January, ForeScout Technologies, Page 1

2 Framing Enterprise Mobility and IT Consumerization / BYOD Enterprise mobility is the use of wireless, mobile and consumer devices, as well as mobile and cloud-based applications to enable any means access to corporate resources. Bring Your Own Device (BYOD) strategy is the extent that IT prohibits, tolerates, supports or embraces the use of personal mobile devices at work and the controls to enforce such policy. Challenge Proliferation of mobile devices on corporate networks impacts security Consumers are setting the rules with personal and mobile device and application use IT teams need visibility and control; user, device, application, data and network Risks Data loss Lost phone or laptop Unauthorized access Compromised system Unknown data protection Malware Phishing, access, mobile/app Compliance Rogue devices, unauthorized apps, inconsistent policy 2013 ForeScout Technologies, Page 2

3 Framework: Securing BYOD Implementation 1. Form a committee 2. Gather data 3. Identify use cases 4. Formulate policies Which corporate applications? Which users? How will data be secured? Who will be responsible for BYOD support? What happens if the device is lost or stolen? How will the endpoint device be updated? Acceptable use policies? 2013 ForeScout Technologies, Page 3

4 Framework: Securing BYOD Implementation 5. Decide how to enforce policies Network controls? Device controls? Data controls? App controls? 6. Build a project plan Device enrollment Remote device management? Cloud storage? Wipe devices when employees are terminated? 7. Evaluate solutions Ease of implementation? Cost? Security? Usability? 2013 ForeScout Technologies, Page 4

5 Framework: Securing BYOD Implementation 1. Form a committee 2. Gather data 3. Identify use cases 4. Formulate policies 5. Decide how to enforce policies 6. Build a project plan 7. Evaluate solutions 8. Implement solutions Network controls? Device controls? Data controls? App controls? 2013 ForeScout Technologies, Page 5

6 Framework: Securing BYOD Implementation 1. Form a committee 2. Gather data 3. Identify use cases 4. Formulate policies 5. Decide how to enforce policies 6. Build a project plan 7. Evaluate solutions 8. Implement solutions 2013 ForeScout Technologies, Page 6

7 Mobile Security / BYOD Control Options Block all personal mobile devices VDI - Virtual Desktop Infrastructure MAW Mobile Application Wrapper WAP Wireless Access Point MDM - Mobile Device Management NAC Network Access Control 2013 ForeScout Technologies, Page 7

8 BYOD Security Control Characteristics APPROACH Block all personal devices Manage all personal devices (MDM) Restrict the data (VDI) Control apps (MEAM, MAW) Control the network (NAC) CHARACTERISTICS Very secure! Career limiting Good security at the device level Phones/tables not Win & Macs Separate management console Strong data protection Varying user experience Not for the road warrior Secure the app and data Must be used with other controls Foundational Simple, fast, 100% coverage Network-centric visibility & control 2013 ForeScout Technologies, Page 8

9 8 Steps to BYOD Implementation 1. Form a committee 2. Gather data 3. Identify use cases 4. Formulate policies 5. Decide how to enforce policies 6. Build a project plan 7. Evaluate solutions 8. Implement solutions 2013 ForeScout Technologies, Page 9

10 BYOD Is Disruptive. NAC is Fundamental to Securing BYOD Fighting BYOD is like the quixotic effort to resist the use of PCs or the Web in business it s a losing battle with no real strategic purpose or long-term upside. 1 Without NAC, enterprises lack visibility into the network and attached systems... NAC enables businesses to address new trends such as Bring Your Own Device (BYOD). 2 The rise of "bring your own device" programs is the single most radical shift in the economics of client computing for business since PCs invaded the workplace With the wide range of capabilities brought by mobile device and the myriad ways in which business processes are being reinvented as a result, we are entering a time of tremendous change. 3 IT Organizations underestimate the number of personal mobile devices on their network by 50%. NAC is a fundamental technology to mobile and BYOD security, given that any mobile device connecting to a corporate network will start as unmanaged 4 1 Forrester Charting The Rising Tide Of Bring-Your-Own Technology Q3, Frost & Sullivan Analysis of the Network Access Control Market, NAD5-74 Q Gartner Bring Your Own Device: New Opportunities - May, 2012 / Gartner VP / Distinguished Analyst David Willis Q IDC Consumerization of IT study Closing IT Consumerization Gap / Architecting a BYOD Enterprise Q , 2013 ForeScout Technologies, Page 10

11 What is Network Access Control (NAC)? Technology that identifies users and network-attached devices and automatically enforces security policy. LIMITED FIXED 2013 ForeScout Technologies, Page 11

12 NAC Architecture Visibility and control of everything on your network Appliance DB Policy Engine Packet Engine Windows Plugin Mac/Linux Plugin MobileNAC & MDM Switch Plugin VPN Plugin Wi-Fi Plugin User Dir Plugin SEIM Plugin epo Plugin What is this machine? Who s the person behind the keyboard? How is it connected? 2013 ForeScout Technologies, Page 12

13 What is Next-Generation NAC See Grant Fix Protect Real-time Network Asset Intelligence Device type owner, login, location Applications, security profile Policy-based Controls Grant access, register guests Limit or deny access Web CRM Sales User Guest Automated Enforcement Remediate OS, configuration, security agents Start/stop applications, disable peripherals Block worms, zero-day attacks, unwanted apps Phased-in, manual or fully automated X 2013 ForeScout Technologies, Page 13

14 What is Mobile Device Management (MDM) Complete Lifecycle Management Device Enrollment Mobility Intelligence Help Desk Support What is MDM Device Lifecycle Management? OTA Configuration Management Continuous Monitoring & Security Expense Management Application and Doc Management 2013 ForeScout Technologies, Page 14

15 MDM Control Capabilities The Essentials Device enrollment OTA configuration Security policy management Real-time reporting Remote lock, wipe, selective wipe Self-service portal Enterprise App portal Device Enrollment, Acceptable Use MDM Actions Advanced Management access controls Application management Document management Certificate management Profile lock-down Corporate directory integration Geo sensing PII Protection Corp App Storefront Event-based Security & Compliance 2013 ForeScout Technologies, Page 15 15

16 NAC+MDM Synergies: 1+1=3 Unify visibility, compliance and access control NAC focus is network MDM focus is mobile device MDM Alone NAC Alone NAC+MDM Visibility Full info on Basic OS info on Complete managed only. all devices Access Control For managed and only Partial (Missing endpoint info) Complete Compliance Managed only Very limited Complete Deploy Agent Pre-registration Network based Both 2013 ForeScout Technologies, Page 16

17 8 Steps to BYOD Implementation 1. Form a committee 2. Gather data 3. Identify use cases 4. Formulate policies 5. Decide how to enforce policies 6. Build a project plan 7. Evaluate solutions 8. Implement solutions 2013 ForeScout Technologies, Page 17

18 Large Bank BYOD Case Study Challenge and approach The Challenge Large financial services company realized that it needed a strategy for supporting personally owned devices in the workplace. Firm has more than 100,000 endpoint devices distributed over 200 locations worldwide Anticipated need to support 10,000 employee-owned smartphones, tablets and personally owned laptops. As well as those from approved contractors. Approach Risk and compliance management team led the project and was responsible for establishing the BYOD policies. Identify use cases, as well as define operational and security requirements. Require employees and contractors to register BYPD devices via web portal and ensure manger approval before granting limited access. Leverage NAC platform in place to enforce network access and endpoint compliance. Implement MDM capabilities for corp. provisioned smartphones and tablets Enable NAC / MDM integration to provide single-pane-of-glass Tools References ForeScout CounterACT NAC Fiberlink MaaS360 MDM Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 18

19 BYOD Case Study: Policy Use Case 1: Employee Owned Tablets and Smartphones MDM Required for Device to Gain Access to Wireless BYOD Network MDM solution selected must integrate with NAC solution. MDM system provides device config. and status information to NAC console. NAC enables enrollment and initiates on access device provide check through MDM Employees can use devices supporting Fiberlink : Apple, Android, Windows and BlackBerry. Actions: If the MDM agent is detected, the device is granted access to a separate wireless BYOD network. Citrix Systems' Receiver agent is used to grant access to a subset of applications on the corporate network, based on the user's profile, thereby creating a limited-access zone. If the MDM agent is not detected, the device is positioned on the guest network and is limited to Internet access only. (The user must register at the guest Web portal to gain Internet access). Jailbroken / rootkitted devices are denied access to the network, including the guest network. The MDM agent determines if the device has been jail-broken or root-kitted. Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 19

20 BYOD Case Study: Policy Use Case 2: Employee Owned Windows Laptops NAC Used to enforce Windows endpoint security policies Up-to-date patches are required. Up-to-date antivirus signatures are required (employees can select from an approved list of solutions at the company's expense, per corporate licensing agreements). Disk encryption is required (employees can select from an approved list). Specific ports must be blocked via a personal firewall (such as Telnet/SSH). Optional NAC agent must be enabled (checks config. status of endpoint). Data loss prevention (DLP) agent is required and must be active/up-to-date. Actions: If the Windows laptop is compliant with all six of the policy criteria, it is granted full access to the corporate network. If the Windows laptop is noncompliant with one or more of the policies, it is positioned on the guest network and is limited to Internet access only. (The user must first register at the guest Web portal.) The user is presented with details on non-compliance and offered means to conform If conformed, user is automatically re-checked and allowed access Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 20

21 BYOD Case Study: Policy Use Case 3: Employee Owned Macbook Laptops NAC Used to enforce Windows endpoint security policies It must be running OS 10.5 or later. Optional NAC agent or agentless approach must be enabled. DLP agent is required. Actions: If the MacBook is compliant with all three of the policy criteria, it is granted full access to the corporate network. If the MacBook is noncompliant with one or more of the policies, it is positioned on the guest network and is limited to Internet access only. (The user must first register at the guest Web portal.) Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 21

22 BYOD Case Study: Phases Phase 1 A pilot project, in which 200 IT staffers brought personally owned devices to work. This phase lasted for six months, during which time the project team refined the Web registration portal and addressed early minor product integration issues with NAC and MDM. Phase 2 The project team broadened the program with the goal of supporting 1,000 employee-owned devices. Employees in the information risk management, and the risk and compliance departments were chosen to be part of this phase. The primary focus of Phase 2 was to assess the end-user experience and the overall performance of the solution. A secondary goal was to define and monitor role-based access. Phase 3 The goal of Phase 3 is to open the project to all employees and contractors in the company. At the time of this writing, the company had recently implemented Phase 3. By year-end 2014, the company expects that the project will grow to over 10,000 personally owned devices. Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 22

23 BYOD Case Study: Results Successful extension of NAC for BYOD and operational use of NAC/MDM interoperability Of those employees that use personally owned devices at work, 80% have chosen to comply with co. policies and install the required MDM agent and other software on their mobile device. 1,000 employee-owned devices are present on the corporate network on a regular basis. Contractor-owned and personally owned Windows laptops are the largest category, representing about 85% of the non-corporate devices on the network. Smartphones and tablets represent about 10% of the non-corporate devices, and MacBooks represent about 5% of the non-corporate devices. The overall BYOD initiative has only added endpoint growth of approximately 1%. 1 FTE on-site supports the broader NAC / BYOD project since deployed NAC is mature. Policy enforcement has gone relatively smoothly. Ex. The employees had signed waivers agreeing to the remote wipe policy. Because the policy was communicated clearly, the employees accepted the fact that they lost personal content. Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 23

24 BYOD Case Study: Success Factors & Lessons Learned A mature NAC program contributed greatly to the success of the BYOD initiative A monitoring-only period of eight months, in which no policies were enforced. By the end of the eight months, the IT department brought the number of noncompliant Windows devices down to 1% Automating the classification of headless devices (printers and IP phones) was essential to scaling the initial NAC project to support 100,000 devices A BYOD council meets monthly to review requests for exceptions to the policies Effective communications are critical in the early stages of the BYOD implementation The BYOD policy is outlined as part of the new employee onboarding process The BYOD policy has been incorporated as part of the annual recertification process, in which all employees certify that they will abide by corporate IT policies. Requiring managers to sponsor employees' participation in the BYOD program helps to communicate the company's position that using personally owned devices at work is a privilege, and employees must comply with corporate policies. Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 24

25 BYOD Case Study: Key Findings Key Findings The knowledge and experience gained in establishing and enforcing network access control (NAC) policies for corporate-owned Windows laptops can apply to BYOD devices. Extent policies for personally owned devices; smartphone, tablet, Windows, MAC. Strong operational processes are needed to maintain an exception list of devices that are exempt from NAC policies. An automated solution for discovering and profiling all endpoints, including exception devices, is the preferred approach. Supporting a large NAC implementation is not a labor-intensive effort. In this example, only one full-time equivalent (FTE; a senior-level engineer) is dedicated to support over 100,000 endpoints (1,000 endpoints are BYOD). Recommendations Combine NAC and MDM to enforce policies in a BYOD environment. Personally owned devices that are not managed by MDM agents should be limited to Internet access only, or placed in a limited access zone where they can access a subset of applications and network resources as per user/group role. BYOD policies should be broad-based and protect the wired and wireless networks. Use cases should address smartphones and tablets that need wireless access and laptops (Mac and Windows) that need wired access. Gartner Case Study: Securing BYOD With Network Access Control, Published: August 2012, Lawrence Orans, Doc. G ForeScout Technologies, Page 25

26 Examine Your Requirements 2013 ForeScout Technologies, Page 26

27 Team Building Exercise: Use Cases What types of devices are being brought in by employees? When, where, and what type of access is being requested? What types of applications are users running / allow? What type of resources are they requesting and what do they need? What are the different employee roles within the organization? 2013 ForeScout Technologies, Page 27

28 Team Building Exercise: Use Cases What corporate applications/data will be accessible? Who will be allowed to access the application/data? Will all access to corporate data be secured? And How? Who will be responsible for BYOD support? How will the endpoint device be updated? What happens if the device is lost or stolen? How will the policy be communicated, accepted and enforced? 2013 ForeScout Technologies, Page 28

29 About ForeScout ForeScout is the leading global provider of real-time network security solutions for Global 2000 enterprises and government organizations. At a Glance Founded in 2000 HQ in Cupertino, CA Dominant independent vendor of Network Access Control (NAC) #2 market share, behind Cisco BYOD, endpoint compliance and cloud fueling growth Innovative Technologies Real-time visibility and control Leader ranking by Gartner, Forrester and Frost & Sullivan Global Deployments Financial, healthcare, education, manufacturing and government Enterprise implementations (> 250k endpoints) *Magic Quadrant for Network Access Control, December 2012, Gartner Inc. **Forrester Wave Network Access Control, Q2-2011, Forrester Research ***Analysis of the NAC Market, February 2012, Frost & Sullivan 2013 ForeScout Technologies, Page 29

30 Thank You *This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from ForeScout. Gartner does not endorse any vendor, product or service ]depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose ForeScout Technologies, Page 30 ** The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. ***Frost & Sullivan chart from 2012 market study Analysis of the Network Access Control Market: Evolving Business Practices and Technologies Rejuvenate Market Growth Base year 2011, n-20

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