Vidian Connections - Ontario Electricity

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1 Competitive Electricity Rates, Efficiency and Excellence, Opportunities to $AVE How can we help? Michael Angemeer P.Eng. President and CEO November 26, 2015

2 Agenda About Veridian Connections How are we different? Long term energy plan How can we help? Questions?

3 Who / What is Veridian Connections?

4 Who / What is Veridian Connections About to become the 5 th largest local electricity distribution company in Ontario Most efficient large utility (OM&A cost per customer) with non contiguous territories Product of 2 mergers and 5 acquisitions Employee and Public Safety are #1 Serving our customers and our communities is our passion We provide high value service for your business and your life Climate change and carbon pricing programs will make electricity more valuable especially as a transportation fuel

5 Where is Veridian Connections?

6 How are we different than the others? Competitive Rates Reliability Customer Satisfaction

7 Competitive Rates - Residential 800 kwh Monthly Bills (November 25, 2015) Hydro One (urban) - $ Toronto Hydro $ Veridian $142.06

8 How are we different than the others? Competitive Rates

9 Competitive Rates - Business 2000 kwh Monthly Bills (November 25, 2015) Hydro One (urban) - $ Toronto Hydro $ Veridian $335.35

10 How are we different than the others? Reliability Custom Performance Report Distributor Average Number of HOURS Power to Customer is Interrupted Average Number of TIMES Power to Customer is Interrupted Hydro One Networks Inc Veridian Connections Inc

11 How are we different than the others? Customer Satisfaction Ontario Energy Board - Scorecard 2014 Distributor Billing Accuracy Customer Satisfaction Survey Results Hydro One Networks Inc % 85% Veridian Connections Inc % 91%

12 Long-Term Energy Plan Ontario s updated Long-Term Energy Plan, is the province s blueprint for a safe, clean, reliable and affordable energy future. The plan balances five principles to guide decisionmaking: 1. cost effectiveness 2. reliability 3. clean energy 4. community engagement 5. an emphasis on conservation and demand management before building new generation

13 Ontario s Long-Term Energy Plan: A Balanced Electricity System A culture of Conservation First reduces our demand for electricity. A system that protects the consumer by making costeffective decisions AND the best use of our existing electricity system. A reliable and flexible electricity system so we can build what we need when and where we need it in the future. Engaged Ontarians, including First Nations and Métis communities, contribution to local energy solutions. A balanced mix of clean energy sources, including nuclear, hydro, natural gas, wind and solar power that meets our demand.

14 Putting Conservation First Conservation is the cleanest and most cost-effective energy resource, and offers consumers a way to reduce their electricity bills. Ministry of Energy has refreshed the Conservation and Demand Management (CDM) programs Set CDM targets at a provincial level 7,000 GWh reduction by 2020 New Savings Targets are almost double what they were for some LDC s with less $$ to deliver

15 Veridian s Targets Target: 29 MW hit 55% of target 117 GWh hit 91% of target Target: 152 GWh 30% increase!! How will we reach our 2020 target by helping our customers conserve electricity!

16 How will Veridian help you conserve? Culture of Conservation First reduces our demand for electricity We will continue to offer the following programs under the new Conservation First Framework to our Residential, Low Income, Commercial, Institutional and Industrial customers :

17 Small Businesses: Business Programs Large Business & Industrial Customers (GS>200kW): Small Business Culture Lighting of Conservation Program First reduces our demand Audit Funding Program Retrofit Program for electricity High Performance New Construction Retrofit Program Monitoring & Targeting Opportunity Process & Systems Accelerator (PSUI): Monitoring & Targeting Combined Heat and Power/ Opportunity Accelerator Behind the Meter Generation Preliminary Engineering Study Detailed Engineering Study Capital Incentive Energy Managers Commercial, Institutional Customers: Audit Funding Program High Performance New Construction Retrofit Program

18 How will Veridian help you conserve? We will continue to offer the following additional services to our business customers: Culture of Conservation First reduces our demand for electricity Complimentary facility assessments Application Assistance In-person meetings with Veridian s Key Accounts/Conservation Specialists Invites to attend our events to learn about emerging programs and technologies Cheque presentations Energy managers!!

19 Conservation & Opportunities for Residents to save money on their electricity bill saveonenergy residential programs offer rebates for upgrading to energy efficient heating and cooling systems, and coupons for energy efficient measure such as LED lights and programmable power bars programs are available to assist low-income customers such as the Home Assistance Program, Ontario Electricity Support Program (OESP) and the Low-Income Emergency Financial Assistance Program (LEAP)

20 Questions? Contact: Michael Angemeer ext. 2200

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