Milano, mercoledì 7 settembre Services and Bundles

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1 Milano, mercoledì 7 settembre 2005 Services and Bundles

2 Agenda Fastweb Services Bundle Approach Evolution PG. 2

3 FASTWEB TV Unified interface for: FASTWEB TV Terrestrial broadcast: RAI, Mediaset,... Satellite broadcast : BBC, Bloomberg,... Pay-TV/Pay-per-View: SKY (Football, Sport, Cinema) Thematic (Disney, CNN, ) Video-on-Demand Network PVR, Electronic Program Guide, Unified Messaging (Voice Mail, Fax, ) Video-on-Demand offer Over 5,000 titles First VoD licensing agreements in Italy with US major film studios: 20th Century Fox Universal Studios DreamWorks Buena Vista International PG. 3

4 FastWeb s innovative services: VideoREC Virtual VCR service: allows clients to record favorite free-to-air TV programs (RAI, Mediaset,...) with no need for a VCR or tape Easy and convenient programming: just click on the desired show, directly on your TV or on any PC with an Internet connection PG. 4

5 FastWeb s Innovative Services: Video Communication Service available through standard TV and telephone appliances Full interactivity and TV quality Functional with traditional ISDN video conferencing systems and with PC-based web-cameras Option for privacy PG. 5

6 FastWeb s innovative services: Wi-Fi Fast Internet at up to 10 Mb/s from any point of the house No need for wires or cables Access Point Fastest wireless offer on the market Constantly following WiFI technology evolution In the future: MIMO and better Broadcast PG. 6

7 FastWeb s innovative services: IP VPNs and B2E 10 Mb/s (scalable) bi-directional connection among different branches and from employees premises to the corporate LAN, on FastWeb network Service quality and security guaranteed through MPLS technology and IPSec protocol IP VPNs Branch 1 Branch 2 FastWeb s server farm Big Internet Business-to- Employee (B2E) services Branch 3 Other networks PG. 7

8 FastWeb s H.323 VoIP Services H.323 Softswitch Netcentrex CCS Call Control: Routed Mode Gatekeeper Basic Telephony Services Supplementary Services CLIP/CLIR Call barring Call forwarding unconditional, on busy, on no reply Call Hold, Call Waiting, Additional Call Offering CDR Generation Lawful Interception H.323 SCP HP OC Family IN Services 800 Services Prepaid Unified Messaging PG. 8

9 Unified Messaging: service profile Service Logic UM Service Engine Message Store Service Users User Interface POP3/IMAP4 Access Web/TV Access Telephone Access Fax Access SMS Notifier Voice Mail Message Store Message Store

10 Home Access Gateway: a single platform for all services (PC, STB, WiFi) or ADSL POTS (VoIP) PG. 10

11 FTTx vs xdsl: FastWeb service support strategy Full parity in services offered on both access technologies, to both Business and Residential Customers FTTx xdsl Voice Video Comm Broadcast TV Video on Demand/VCR Internet/ VPN Actual attainable performance levels are largely Layer 1-dependent Same Customer experience, different technology-dependent implementations PG. 11

12 Agenda Fastweb Services Bundle Approach Evolution PG. 12

13 Bundle Strategy Customized, comprehensive service offerings Any service, any Customer segment No single killer application: the real killer application is the Service Mix Combination of Flat Rate and Pay Per Use tariff plans for matching specific Customer needs PG. 13

14 Residential Bundle PG. 14

15 Residential Service Options Basic Service Voice Options 150 voice minutes 300 internet minutes (token based) Free channels with Videostation renting or buying National or Local Flat Fee Mobile Calls - 50% discount, 30 flat Fixed National - Fixedcostper minute, Fixed cost per call International - 40% discount to Europe and US or World Additional Internet Options TV Flat Fee Time based flat: Night, Week-end, 10 Hours Traffic paid by minutes (free) 2 Video-On-Demand Options: RaiClick (7.5 ), OnTV (8 ) Pay TV: SKY Premium Packages, Premium Channels PG. 15

16 Additional Residential Services Additional Services Voice UM Call Barring, Call Hold/Waiting/Additional Call Offering, Call Forwarding, CLI Presentation/Restriction TV Keyboard Internet Wireless Option (WiFI) Public IP Address Additional Sockets Home Monitoring Antivirus Service Videocommunication From PC or TV Videomail Video gallery/my Video/Videomessages PG. 16

17 Business Services Basic Service and Packages Additional Services: Video surveillance Entertainment (TV, Internet Shops) Managed PBX for Small Business Unified Messaging Videoconferencing Hosting Custom projects for Large Accounts PG. 17

18 Agenda Fastweb Services Bundle Approach Evolution PG. 18

19 Residential Evolutions Pre-paid Cost Control Opportunities Increased Flexibility Shared Access Reduce Entrance Barriers Increased Flexibility Secondary Line Options for Residential Customers Reduce Entrance Barriers SIP based Services integrated with Voice and Video services Instant Messaging Presence Personal Communication Services PG. 19

20 Business Evolutions SIP based Services integrated with Voice and Video services Instant Messaging Presence Personal Communication Services IP Centrex Small Business Customers Large Accounts (Franchising, Banks) Fixed/Mobile Convergence IMS Architecture PG. 20

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