The B.S. Degree Program in Information Systems

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1 1 Prince Sultan University College of Computer and Information Sciences Department of Information Systems The B.S. Degree Program in Information Systems 2010/2011

2 2 Introduction The Information Systems (IS) major is one of two programs offered by the College of Computer and Information Sciences at PSU. This program offers a Bachelor of Science degree in Information Systems. The main goal of the IS program is to produce university graduates who are capable of excelling in the information systems department, or other functional departments, of a business or government organization. PSU Riyadh ski The graduating student s background knowledge include the technical, business and communication skills necessary to succeed in the professional world. Program concentration is on the development of theoretical and technical knowledge which will provide the student with the capabilities to conduct information systems analysis, design and development through the use of modern development tools. The graduate s business background will provide the basic business knowledge that enables the understanding of the daily operations of a business organization and hence the organization s appropriate needs for information systems. Communication skills will develop the student s ability to effectively communicate and negotiate with the different entities of the business organization and the community. Prince Sultan University Riyadh kingdom of Saudi Arabia situated Vision To be one of the most prominent schools in the region in the area of Information Systems. Mission To provide highly qualified graduates in the field of IS To prepare IS students for fulfilling careers in industry, government, and for graduate studies To contribute to knowledge relevant to the IS field and to the community To respond to student s needs for Knowledge and personal development. Objectives To provide basic education in the field of information systems through formal instruction and practical training in order to develop a real understanding of information technology and the organizational system. To develop the student s interpersonal and communication skills To develop the student s ability to work individually and as a team member To teach the fundamental skills and tools required for the design, development, integration and management of information systems. Program Outcomes The program must enable students to attain, by the time of graduation: An ability to apply knowledge of computing, information systems, business and mathematics appropriate to the discipline, An ability to analyze an application problem, and identify and define the computing and systems requirements appropriate to its solution, An ability to design, implement, and evaluate a computer-based system, process, component, or program to meet desired needs, An understanding of processes that support the delivery and management of information systems within a specific application environment. An ability to use current techniques, skills, and tools necessary for information systems development and maintenance. An ability to function effectively on teams to accomplish a common goal, An understanding of professional, ethical, legal, security and social issues and responsibilities, An ability to communicate effectively with a range of audiences An ability to analyze the local and global impact of computing on individuals, organizations, and society, Recognition of the need for and an ability to engage in continuing professional development,

3 3 Career Opportunities Types of positions that the IS graduate can hold include: Programmer. Systems / business / database analyst. Software engineer. Applications developer and network administrator. Pursuing higher education in information systems, information technology, operations research, computer science, or business administration. Having own consulting firm. Degree Requirements The College of Computer & Information Sciences offers a flexible curriculum that leads to a Bachelor of Science degree in Information Systems. Student seeking a degree in this field are required to take a minimum of 134 semester hours from the framework of courses that are prescribed by the College. The expected duration of the program is eight semesters. Overview The undergraduate Information Systems (IS) program of the College of Computer and Information Sciences at PSU is a multi-disciplinary program. It combines knowledge from the fields of computer science and business administration along with principles and theories of information systems. The program is structured into a number of modules comprising the following types of courses: college requirements, department requirements, and program requirements. College and Department requirements have both been described in earlier sections of this catalog. The Program requirements account for 50 of the total 134 credit hours that an IS student must complete. These consist of core courses, elective courses, and supporting courses. Core courses are those that constitute the main areas of knowledge of the IS discipline. IS elective courses are a list of courses that introduce different topics of information systems, some of which are more advanced studies in certain areas of the discipline. Supporting courses represent the foundation business knowledge for an Information Systems student and a communication course that strengthens the student s technical communication skills. The following tables give an overview of the Information Systems program and its classifications according to the major disciplines. Structure of the Program 1. Overall Requirements Credits University Requirements 40 College Requirements 41 Program Requirements 53 Total 134

4 4 2. Distribution of Requirements by Knowledge Areas Disciplines Credits Information Systems (IS) 33** Computer Science (CS) 22 Business Studies 18 Physical Sciences, Math & Statistics 12 Humanities and Social Sciences 33 Co-Op Education in IS 10 Free Electives 6 Total 134 ** Note: 9 hours are elective of which 6 can be from CS ( level courses) 3. Core and Elective Program Requirements (50 credits). Core and Elective Requirements Credits The IS core courses 24 The IS electives 9** Business courses 18 Communication course 2 Total 50 ** Note: 6 hours can be from CS ( level courses) University Requirements (40 credits) Students are required to successfully complete the following 40 credit hours prior to graduation, distributed as follows: Science (3 cr. Hrs), Mathematics and Statistics (6 cr. Hrs), and Humanities and Social Sciences (31 Cr. Hrs). Course Course Title Credits SCI 101 Introduction to physical Sciences 3 MATH 101 Calculus I 3 STAT 101 Introduction to Statistics and Probability Theory 3 ARAB 101 Arabic Writing I 2 ARAB 103 Arabic Writing II 2 Arab 203 Arabic Writing III 2 ISC 101 Islamic Ethics 2 ISC 103 Islamic Economic System 2 ISC 105 Holy Quran Sciences 2 ISC 203 New Financial Transactions 2 ENGL 101 English Writing I 3 ENGL 103 English Writing II 3 COM 201 Communication Skills 3

5 5 ETHC 303 Social and Ethical Aspects of Computing 3 PSY 101 Introduction to Psychology 3 PE XXX Physical Education 1 PE XXX Physical Education 1 College Requirements Total 40 The students in the college are required to successfully complete a set of courses in their courses of study. A total of 35 credit hours are compulsory and 9 hours are free electives. These courses are presented in the following table. Course Course Title Credits CS 101 Computer Programming I 4 CS 102 Computer Programming II 3 CS 210 Data Structures and Algorithms 3 CS 175 Digital Logic and Computer Organization 3 CS 285 Discrete Math for Computing 3 CS 330 Introduction to Operating Systems 3 CS 331 Data Comm. And Computer Networks 3 IS 490 Internship 3 IS 492 Co-Op. 10 IS 498 Senior Project I 1 IS 499 Senior Project II 3 MATH 113 Calculus II 3 Free Electives 9 IS Core Courses (24 credits) Total 41 Note: Co-Op is equivalent to (IS IS IS credits Elective) The IS core courses provide the main bulk of theory, principles, and knowledge of the information systems discipline. Additionally, these courses aim to give the IS student the necessary experience through real application, development, and practical training. Course Course Title Credits IS 201 Introduction to Information Systems 3 IS 223 Database Management Systems 3 IS 225 Systems Analysis and Design I 3 IS 325 Systems Analysis and Design II 3 IS 330 User Interface Design and Development 3 IS 333 Information Systems Development 3 IS 370 Project Management 3 IS 423 Decision Support Systems 3 Total 24

6 6 IS Elective Courses (9 credits) This section of IS courses represents a list of more specialized IS elective courses. The purpose of these courses is to expand the student s knowledge in the field of IS. A student needs to select four of the courses listed below. To fulfill the IS electives requirement, an IS student may select up to two courses from the 300 or 400 computer science courses, given that all prerequisites for such courses are met by the student. The student must get the approval of his advisor in order to register for CS courses. Course Course Title Credits IS 421 Operations Research 3 IS 444 Data Warehousing 3 IS 451 Knowledge-Based Systems 3 IS 464 Health Information Systems 3 IS 465 Geographic Information Systems 3 IS 470 IS Total Quality Management 3 IS 484 Computer Modeling and Simulation 3 IS 489 Selected Topics in Information Systems 3 IS 494 Industry Link 3 CS 3xx CS 3xx Total 9 Support Business Courses (18 Credits) Information systems are considered some of a business organization s most important assets. An IS graduate has a great opportunity to work in a business organization analyzing and developing critical business information systems. This makes it important for an IS graduate to have a basic knowledge of operations and the working environment of a business organization. Students in the IS program are required to take six business courses. These courses are listed below. Course Course Title Credits ACC 101 Introduction to Financial Accounting 3 BUS 101 Introduction to Business 3 BUS 371 Production and Operations Management 3 BUS 373 Management Information Systems 3 FIN 301 Principles of Finance 3 MKT 301 Principles of Marketing 3 Total 18

7 7 Support Communication Course (2 Credits) In addition to the college's requirement for communication skills for all its students, Information Systems students are expected to further improve their communication skills especially as they relate to the presentation and expression of technical information. Course Course Title Credits COM 301 Speech Communication for Technical Information 2

8 8 INFORMATIONS SYSTEMS PROGRAM STRUCTURE CS 101 CS 102 CS 175 IS 201 STAT 101 CS 210 IS 225 IS 223 CS 285 CS 331 CS 330 IS 325 IS 330 BUS 373 ETHc 303 IS 423 IS 370 IS 333 IS492

9 9 INFORMATION SYSTEMS MAJOR SUGGESTED STUDY PLAN (NOTE: ***=xxx) Year (1) Semester (1) Hrs Year (1) Semester (2) Hrs CS 101 Computer Programming I 4 CS 102 Computer Programming II 3 MATH 111 Calculus I 3 CS 175 Computer Organization & Digital Logic 3 ENGL 101 English Writing I 3 ENGL 103 English Writing II 3 SCI 101 Intro. to Physical Sciences 3 STAT 101 Intro. to Stat. & Prob. 3 ISC 101 Islamic Ethics 2 MATH 113 Calculus II 3 ARAB 101 Arabic Writing I 2 ISC 103 Islamic Economic System 2 PE *** Physical Education 1 Total 18 Total 17 Year (2) Semester (1) Hrs Year (2) Semester (2) Hrs IS 201 Intro. to Info. Systems 3 IS 223 Database Mgt. Systems 3 CS 210 Data Structs. & Alg. 3 IS 225 System Analysis & 3 Design I CS 285 Discrete Math for Computing 3 MKT 301 Principles of Marketing 3 BUS 101 Intro. to Business 3 ACC 101 Intro. to Financial Acct. 3 COM 201 Communication Skills 3 PSY 101 Intro. to Psychology 3 ARAB 103 Arabic Writing II 2 PE *** Physical Education 1 ISC 105 Holy Quran Sciences 2 Total 17 Total 18 Year (3) Semester (1) Hrs Year (3) Semester (2) Hrs IS 325 System Analysis & Design II 3 IS 333 Info. Systems Development 3 CS 330 Intro. to Operating Systems 3 IS 370 Project Management 3 BUS 373 Management Info. Systems 2 CS 331 Data Communications and Computer 3 IS330 User Interface Design and 3 IS 423 Networks Decision Support Systems 3 Development FIN301 Principles of Finance 3 BUS 371 Prod. & Operations Mgt. 3 COM 301 Speech Communication for Technical Information ISC 203 New Financial Transactions 2 2 ETHC 303 Ethical & Social Aspects of Computing Total 19 Total 18 3 Year (4) Semester (1) Hrs Year (4) Semester (2) Hrs IS *** IS Elective-1 3 IS 492 Co-Op in Info Systems 10 IS *** IS Elective-2 3 (continuation from Summer before) IS *** IS Elective-3 3 ARAB Arabic Writing III Free Elective Free Elective-2 3 Total 17 Total 10

10 10 CATALOG DESCRIPTION OF COURSES OFFERED BY THE DEPARTMENT OF INFORMATION SYSTEMS IS 101 Introduction to Information Technology (For non-is and CS majors) Credits: 2 (2,0,1). Prerequisite: None. A survey of computers and information technology and their applications in society. Topics covered include: database applications and implications, telecommunications and networking, artificial intelligence, graphics, hypermedia, and multimedia. Computers at work, at home, and at schools. Computer security and risks. An outlook on computers current and future impacts on individuals, business, and society as a whole. Students are introduced to simple Web page design and development with tools. IS 201 Introduction to Information Systems Credits: 3 (3,1,0). Prerequisite: CS 101. An overview of information systems. Introduction to systems and development concepts, information technology, and, application software. Information use in organizations. The competitive advantage, timeliness, and improvement in quality which information technology provides. IS 223 Database Management Systems Credits: 3 (3,1,0). Prerequisite: IS 201. Management of an organization's data needs. Emphasis is on management and implementation issues pertinent in a business information systems environment. Topics include data access methods; relational, hierarchical, and, network database management systems; query languages; database design and performance; data administration; and, data dictionaries. IS 225 Systems Analysis and Design I Credits: 3 (3,1,0). Prerequisite: IS 201. An overview of systems analysis and design. Concepts and methods used in the analysis, design, and deployment of information systems. Explore the major issues at each stage in the system development life cycle, including requirements analysis, logical design, functional design, and implementation. Technical tools such as data flow diagrams, entity-relationship diagrams, and CASE tools are introduced.

11 11 IS 325 Systems Analysis and Design II Credits: 3 (3,1,0). Prerequisite: IS 223, IS 225. Advanced systems analysis and design with an emphasis on object oriented or other modern methodologies. The latest data analysis and design methods and tools are introduced and compared with traditional analysis and design methods and tools. Students take on a project analyzing and designing a business system making use of available CASE tools. IS 330 User Interface Design and Development Credits: 3 (3,0,1). Prerequisite: CS 210, IS 225. This course is intended to introduce students to the principles, theories, methods, techniques, patterns, and processes behind professional user interfaces design, prototyping, implementation, and evaluation. The topics covered in the course include the cognitive and perceptual constraints that affect user interface design, technologies used in user interface development, the software architecture of graphical user interfaces (GUI), interface design methods, user-centered design, interaction and navigation techniques, and interface usability evaluation. The practical part of the course is supported by lab sessions. IS 333 Information Systems Development Credits: 3 (3,1,0). Prerequisite: IS 325. Information systems physical design, and implementation, within a database management system environment. Students design and construct a physical system using database software. Topics include data models and modeling tools/techniques; structured and object design approaches; models for databases: relational, hierarchical, networked and object oriented design; Graphical User Interface (GUI) coding and implementation; and, client-server planning, testing, and installation. Students work in small teams applying previously learned knowledge. Students complete a major development project and are expected to present work they have accomplished to other students in the class using audio-visual tools. IS 370 Project Management Credits: 3 (3,1,0). Prerequisite: IS 325. Functions, and techniques for effective management of systems development. Quality assurance, configuration management, and, alternative planning strategies. System requirements definition; scheduling, size, and cost estimation; risk analysis; and, effective project leadership. Tools for planning and controlling of project development.

12 12 IS 421 Operations Research Credits: 3 (3,0,0). Prerequisite: STAT 101, MATH 101 or MATH 111. This course focuses on the fundamental concepts, applications and techniques of management science in analytical decision making. The major topics covered include linear programming, integer programming, and, network models. Applications of these techniques in functional areas such as production, marketing, finance, and accounting are covered. Students arrive at solutions through the application of computer software packages. IS 423 Decision Support Systems Credits: 3 (3,1,0). Prerequisite: IS 325. An overview (definitions, evolutions, examples, and, applications) of decision support systems. Decision theory. Organizational systems. Unstructured problem solving Introduction to modeling techniques such as linear programming, forecasting, and, simulation. Decision support system construction. Introduction to group decision support systems, executive information systems, and expert systems. IS 444 Data Warehousing Credits: 3 (3,0,0). Prerequisite: IS 223. An overview of data warehousing (definitions, evolutions, trends, and applications). Aspects of planning, designing, developing, implementing, and administering a data warehouse are introduced. Data warehousing as a valuable decision making tool, and a means for gaining a competitive advantage. IS 451 Knowledge-Based Systems Credits: 3 (3,0,0). Prerequisite: IS 325. An overview of Knowledge based and expert systems, their use as an organizational decision making tool and a method for saving valuable knowledge. Fundamental techniques for developing knowledge-based systems. Topics covered include, blackboards; inference engines; knowledge engineering; knowledge acquisition; and, rule-based systems. IS 464 Health Information Systems Credits: 3 (3,0,0). Prerequisite: BUS 373. An overview of health information systems (definitions, evolutions, trends, and, applications). Computerized patient records, medical decision support systems, clinical information systems, Internet-based medical decision support systems, and computer based training for health professionals and patients.

13 13 IS 465 Geographic Information Systems Credits: 3 (3,0,0). Prerequisite: BUS 373. An overview of geographic information systems (GIS) (definitions, evolutions, trends, and, applications). Sources of information on GIS; map information; presenting maps as numbers; structuring maps; formats for GIS data; analog to digital maps; spatial analysis, and GIS software. IS 470 Information Systems Total Quality Management Credits: 3 (3,0,0). Prerequisite: IS 370. Overview of Total Quality Management (TQM); the role of total quality management within organizations; the contribution of TQM to the high quality services of the IS department as we1l as the parent organization; business planning and process reengineering; and, applying an Information Systems quality strategy. IS 484 Computer Modeling and Simulation Credits: 3 (3,0,0). Prerequisite: CS 210 and STA 101. An overview of simulation and modeling (definitions, evolutions, and, applications). Random number generators. Introduction to queuing theory and stochastic processes. Simulation methodology. Time flow mechanism. Event graphs. Discrete event-based simulations. Simulation languages. Design and optimization of simulation experiments. Data collection, analysis, verification, and, validation of results. IS 489 Selected Topics in Information Systems Credits: 3 (3,0,0). Prerequisite: Instructor consent. This course covers topics in the information systems discipline, which are not covered by the other information systems courses. The students are encouraged to propose topics for this course. IS 490 Internship in Information Systems Credits: 3 (---). Prerequisite: Advisor consent. The student is asked to spend 2 months (around 300 working hours) in an approved company or institute. It is up to the student to choose the place he wishes to enroll in but nevertheless, prior approval of the department is required. The practical training carries a '3 credit hours weight and has normal grading (A, B,).

14 14 IS 492 Cooperative Education Credits: 10 (---). Prerequisite: Department consent This course is elective (on the student part) and selective (on the department part) track subject to the approval of the department. It carries a 10 credit hours weight and has normal grading (A, B, etc.). Students allowed to take this track will be waived from the following courses: IS 490, IS 498, IS 499, and a free-elective course. Typically a coop program will last 7 months (at least 1200 working hours) and will span one summer and one regular semester. Prior approval of the department is required. Furthermore, close supervision by both the department and the company is maintained to ensure that the student is following the proposed work plan. IS 494 Industry Link Credits: 3 (---). Prerequisite: Department consent. This is an elective course that follows a pre-planned program administered by the college/department. It involves spending sometime in several local, and possibly outside computing institutions and companies, and/or enrolling in their orientation programs The objective of the course is to expose the student to various work environments in the leading industry and public computing institutions. The course carries 3 credit hours of normal grading points. IS 498 Senior Project I Credits: 1 (---). Prerequisite: Instructor consent and completion of 90 credit hours. A management information systems application development project applying previously learned concepts and methods, substantial and suitable in nature, under the supervision of a faculty member. The senior project consists of a sequence of two courses: IS 498 and IS 499. In IS 498, the student is typically expected to study a problem, analyze and determine the requirements, and design the solution for a system to be developed in a database management system environment or a business programming environment. IS 499 Senior Project II Credits: 3 (---). Prerequisite: IS 498. This course is a continuation of IS 498. The student is typically expected to carry the management information system application construction, integration, testing, evaluation and tuning, delivery, and user training.

15 15 CATALOG DESCRIPTION OF COURSES REQUIRED FROM OTHER DEPARTMENTS FOR IS STUDENTS I. COMPUTER SCIENCE COURSES (College Requirements) CS101 Computer Programming I Credits: 4 (3, 1, 2). Prerequisite: None. The basic programming and problem solving concepts. Emphasis is on techniques of problem analysis and the development of algorithms and programs. An introduction to modern object-oriented programming concepts. CS102 Computer Programming II Credits: 3 (3, 1, 0). Prerequisite: CS 101. An intermediate level object-oriented programming concepts. Some sophisticated uses of object-oriented concepts (inheritance, polymorphism, method overloading, and multiple inheritance of interfaces) and techniques for building systems of multiple interacting components. CS 210 Data Structures and Algorithms Credits: 3 (3, 1, 0). Prerequisite: CS 102. The fundamental data structures and their effective use in a variety of applications. Emphasis is on data structure abstraction and choice, modeling of real problems, and I implementation for obtaining an efficient algorithm for solving a given problem. The implementation and analysis of important algorithms for sorting, searching, string processing, geometric applications, graph manipulation, and matrix operations. CS 175: Digital Logic and Computer Organization Credits: 3 (3, 1, 0). Prerequisite: CS 101 This course is an introduction to computer organization and Digital Logic. It describes how computers are organized and programmed at different abstraction levels. It covers a wide range of topics in both computer hardware organization. This knowledge is a key factor in preparing the student to understand how computers work in subsequent courses.

16 16 CS 285 Discrete Mathematics for Computing Credits: 3 (3, 1, 0). Prerequisite: CS 210, STAT 101 Sets, functions, logic, truth tables, Boolean algebra. Algorithms, integers and matrices. Mathematical reasoning Combinatorics, discrete probability and probability theory. Discrete structures. CS 330 Introduction to Operating Systems Credits: 3 (3, 1, 0). Prerequisite: CS 210, CS251. An introductory study of evolution, services, and structure of operating systems. It covers the basic concepts of operating system design and implementation an management of system resources such as Central Processing Unit (CPU), Input/Output (110) devices, memory, and software. Examples given from modem operating systems such as Unix and Windows-driven operating systems. The students are given practical hands-on experience in implementation and testing of some components of small multi-programmed operating systems. CS 331 Data Communication and Computer Networks Credits: 3 (3, 1, 0). Prerequisite: CS 210. An overview (definitions, evolutions, examples and applications). Fundamentals of data communication. Network types, structures, architectures and topologies. The OSI model and its layers. TCPIIP networks and the Internet. II. BUSINESS COURSES ACC 101 Introduction to Financial Accounting Credits 3 (3,1,0)* Prerequisite: None This course introduces the student to the basic accounting concepts, the operation of accounting systems, and interpretation of financial statements in business firms. Topics covered include the need for accounting information, concepts underlying the preparation of financial statements in business firms, the accounting cycle, and other measurement and disclosure issues.

17 17 MKT 301 Principles of Marketing Credits 3 (3,0,0) Prerequisite: BUS 101 Principles of Marketing (MKT 301) takes a theoretical and practical approach to marketing, it is an introductory course, which covers the basic marketing principles. Special Emphasis is given to the marketing mix: product, price, placement, and promotion. Areas covered in the course include: Strategic Planning & Marketing Process, Marketing Research, Consumer & Business Buyer Behavior, Market Segmentation, Targeting Positioning & Marketing Mix, Product & Services Strategy, Pricing Consideration & Strategies, Distribution Channels, Retailing & Wholesaling, Integrated Marketing Communication, Advertising & Public Relations, Personal Selling, Sales Promotion, Direct and On-Line Marketing, Marketing in Saudi Arabian s Business Environment, Career Planning in Marketing and related topics. FIN 301 Principles of Finance Credits 3 (3,0,0) Prerequisite: BUS 101, ACC 101 This course is an introduction to financial management and finance functions. Topics include financial analysis, planning and control, time value of money, risk analysis, valuation, capital budgeting, cost of capital, acquisition of fund through borrowing, stock issue, and dividend policies. The course is a prerequisite to all higher finance courses. Bus 101 Introduction to Business Administration Credits 3 (3,0,0)* Prerequisite :None This course will describe the different areas and sciences of Business Administration. What does the term business mean? What is management? Why is it essential to the organization? What should the managers do in an organization? How does decision making process relate to different functional areas of management? The course would answer these and more questions. Besides students will also be exposed to different functional areas of management like human resource management, production management, marketing management, financial management etc. Further, new concepts will be introduced and discussed such as TQM (Total Quality Management), Downsizing, SWOT analysis, and others. The discussion of different issues will be supported and reinforced by real-life examples and cases from domestic and international business world. Bus 371 Production and Operations Management Credits 3 (3,0,0) Prerequisite: BUS 101, STAT 101 & MATH 101 or MATH 111 This course describes the tools used in designing, operating, and controlling the production/operations function in manufacturing/service organizations. A systems approach is followed in explaining the basic operating function, the problems and decisions a manager encounters, and solution techniques and models.

18 18 Bus 373 Management Information Systems Credits 3 (3,0,0), Prerequisite: BUS 101, STAT 101 & MATH 101 or MATH 111 This course provides students with an understanding of how information technologies (i.e., computer hardware, computer software, and computer networks) are used in organizations to support and enhance strategic goals. Emphasis is placed on technical concepts fundamental to business applications and management control of information systems. III. MATH COLLEGE REQUIREMENT MATH 113 Calculus II Credits: 3 (3, 1, 0). Prerequisite: MATH 111. Definition of the Riemann integral, the Fundamental Theorem of Calculus, the substitution rule. Simple applications of the integral. Logarithmic, exponential and hyperbolic functions. Inverse trigonometric and hyperbolic functions. Techniques of integration. L Hopital s Rule and Improper integrals. A brief introduction to first order different equations. IV. COMMUNICATION COURSE COM 301- Communication Skills Credits: 3 (L3, T0, Lab 0)* Prerequisite: ENG 103 Communications 301 is a practical communications skills course. Students will learn how to construct (research, document and design) and deliver information and speeches. They will also gain a deeper understanding of the uses of technology in the oral communications process. During the course, the students will make several presentations. Specific topics of study include: public speaking; the speech communication process; working with others; oral presentations, formal meetings; assertion and negotiation; using charts and diagrams; user documentation; on-line manuals; varieties of public speaking; and training users.

19 19 Link: Mapping Courses to Learning Outcomes of the IS Program

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