Management. Facilities 1

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1 Facilities Management Facilities 1

2 Welcome to Maxim Facilities Management Acting as a one-stop shop for all soft facilities management, Maxim FM can provide an extensive range of services to ensure your company creates an outstanding first impression both inside and out. We can support all of your facilities management needs from daily office cleaning, window cleaning, landscape gardening, carpet and floor cleaning, graffiti removal, and painting and decorating, right through to the purchasing of consumables and arranging hygiene facilities. Working with clients across a wide range of sectors Maxim FM provide tailored, integrated facilities management solutions alongside a customer focussed approach that ensures your needs are met each and every time. 2 Facilities Management Facilities Management 3

3 Our Services Contract Cleaning Our services range from daily cleaning of offices, call centres, industrial premises and health centres, in fact any building that requires contract cleaning Hygiene Facilities Including washroom services, kitchen cleaning, janitorial supplies, hospital theatre cleaning and VDU computer cleaning Window Cleaning We use the most technologically advanced reach and wash system; there s no need for a ladder even when cleaning windows up to 60 feet high, allowing us to achieve a sparkling, highly efficient clean Carpet and Floor Cleaning Professional floor and carpet cleaning machines, quality maintenance fluids and other specialist cleaning applications are used by Maxim FM operatives Grafitti Removal Complete removal to ensure great first impressions Landscape Gardening Our professional staff can provide garden maintenance to an exceptionally high standard as often as required Painting & Decorating Our highly trained professional painters and decorators deliver outstanding results Purchasing Consumables Due to our considerable expertise and purchasing power we can buy cleaning products for your business at a preferential rate, ensuring you maintain minimum stock levels at the optimum price. 4 Facilities Management Facilities Management 5

4 Our Heritage & Core Values Maxim FM is one of the largest independent facilities management and commercial cleaning companies in the UK, employing more than 500 staff nationwide. All of our team from cleaning staff, contract and we don t stop there. Our Service Level managers and operational personnel have the Agreements and Key Performance Indicators, core focus of providing exceptional customer operated across all client accounts, ensure service, tailored to the needs of our clients and measureable operational standards and the which consistently delivers. highest levels of service are consistently This focus is also expected of our supplier delivered to our customers. partners where we operate a rigorous Always moving forward we are a modern and selection process for those that operate as our pioneering company, constantly seeking new strategic partners. These are chosen purely and improved methods of working that will on their ability to deliver the exceptionally guarantee we continue to deliver the highest high customer service and values that have standard of service to our customers whilst come to represent Maxim and where we will utilising the most sustainable methods to do accept nothing less than the best in class status so. This is reflected in the Templa customer associated with our brand. portal system which we operate across the This quality is evident in the industry business and which provides our customers accreditations prevalent across our business. with full visibility of our management and With IS0 9001:2008 and ISO 14001:2004 status auditing procedures together with the resulting we are committed to making sure all staff standards. and suppliers work to these quality standards The Maxim FM Promise Maxim FM is an independent company focused on service delivery; we are well respected in our sector and accredited by a range of official bodies. We promise to provide every customer with: Experienced in-house teams and established systems A high-quality service Full account management support and reporting service A comprehensive understanding of your sector A customer-focused approach, with high service standards and monitoring A regional and local focus with teams where you need them ISO 9001 Reg. no: Excellent efficiency savings through our in-house expertise and economies of scale In-house contractors and response teams Flexible services tailored to your individual needs Access to a network of trusted external service providers to complement our service The security of working with a company that understands your needs. ISO Reg. no: Facilities Management Facilities Management 7

5 57-62 Business & Innovation Centre, Sunderland Enterprise Park, Sunderland, Tyne & Wear, SR5 2TA Tel: +44 (0) Fax: +44 (0) Web: 8 Facilities Management

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