WELCOME, ARTISTS... 1 REGENCY BEAUTY INSTITUTE... 1 ADMISSIONS... 2 SCHOOL CALENDAR & SCHEDULE... 4 STUDENT FINANCING... 5 COSMETOLOGY PROGRAM...

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2 WELCOME, ARTISTS... 1 Mission Statement... 1 Our Values = ART... 1 REGENCY BEAUTY INSTITUTE... 1 Our Facility & Equipment... 1 Our Accreditation & Licensure... 1 ADMISSIONS... 2 The Campus Tour... 2 Admissions Requirements... 2 Financial Aid Application Information... 2 Equal Opportunity in Admissions... 2 Applying as a Transfer Student... 2 Transferring to a non-regency Institution... 3 Occupational Demands... 3 SCHOOL CALENDAR & SCHEDULE... 4 Academic Calendar... 4 Scheduled School Breaks... 4 Severe Weather and School Closings... 4 STUDENT FINANCING... 5 Cosmetology Program Tuition & Costs... 5 State Exam and Licensure Fees... 5 Federal Financial Aid... 5 COSMETOLOGY PROGRAM... 5 Name of Program... 5 Program Educational Objectives... 5 Instructional Methods... 6 Grading... 6 Grading Scale... 6 Program Materials... 6 Career Paths... 6 Career Services... 7 MEASURING PROGRAM PROGRESS... 7 Student Progress and Consultations... 7 Program Standing Policy... 7 TIME & ATTENDANCE POLICIES... 8 Mastering Your Time... 8 Clocking Time... 8 Attendance Policy... 8 Makeup Policy... 8 Student Schedules Day Absence Policy... 9 STUDENT LEAVES... 9 Student Leaves... 9 Administrative Leaves... 9 RESTARTS... 9 Applying to Restart after Withdrawal or Termination... 9 APPEALING TERMINATIONS

3 STUDENT BEHAVIORAL EXPECTATIONS Honor Code Policy Governing Alcohol and Other Drugs Violence Prevention Policy Compliance with School Practice & Procedure Policy against Discrimination, Harassment, Bullying & Offensive Behavior Title IX and Clery Policy Academic Adjustments Based on Disability Academic Adjustment Based on Religion COMPLAINTS, INVESTIGATIONS & DISCIPLINARY ACTION Complaints at the School Absence for Investigation Disciplinary Action by the School External Grievance & Complaint Procedures Anti-Retaliation Policy GRIEVANCES AND STUDENT APPEALS STUDENT RECORDS Student Record Access Release of Records to Third-Parties

4 Welcome, Artists You ve always known it. You re inspired. You see color, texture and dimension differently. You re an artist. And learning how to express your art in a community inspired by hair, nails and makeup starts now. Confidence. Creativity. Grow yours. Then share. Because your art? It s one-of-a-kind. Just like the Studio Luma program. It s a way to learn and practice cosmetology designed for artists by artists only at Regency. Goodbye Lectures. Hello Stories. The Studio Luma program is centered on stories from the salon world that you watch on an ipad. Each one teaches you a new service. Live action films let you watch salon artists in action. Step-by-step instructions guide you. Game-like questions help you review. Animations replace lectures and notes. And practice quizzes let you show what you know. Expressing your art is a way of life and the way forward on that path to a career making people beautiful. Are you ready? Use this Student Catalog to review the policies and procedures that will help you succeed. Just like any great style. It s all in the details. Contact your Campus Manager or Student Services Specialist with any questions. Mission Statement Our purpose is simple. It s all about you! Our mission is to provide our students with the skills, credentials, and creative flexibility to do just about anything in the vast beauty industry. We exist to help our students fulfill their dreams by seeking to understand them as individuals and delivering a strong technical platform to prepare them for successful careers in cosmetology. Our Values = ART ARTISTRY. We value artistry in our students and in each other. We love fresh ideas and creative approaches. We believe in positivity and praise. RESULTS. We value great results from each other and for our students. We deliver on our commitments and drive outstanding student outcomes. TEAMWORK. We value collaboration with each other, regulators and salons. All of us are smarter than any one of us. When we partner, our students succeed. Regency Beauty Institute Our Facility & Equipment Each Regency campus is an expression of Regency s image and educational philosophy. This philosophy is based on rewards for excellence, personalized guest attention, and intense hands-on service and retail product knowledge. Each campus contains a modern Performance Floor where qualified students perform services on guests in a high-end salon setting. In addition, the campus contains a reception area, two classrooms, service areas for performing hair, nail and skin services, student lounge, student support kiosks, and staff offices. Equipment in the campus includes, but is not limited to, salon work-stations with styling chairs, shampoo bowls, hair dryers, nail tables, pedicure stations, and esthiology beds. The campus also includes a student break room and student storage lockers. Smoking of any type, including e-cigarettes, is not permitted in the campus. Smoking is only permissible in designated areas outside of the building. Our Accreditation & Licensure The National Accrediting Commission of Career Arts & Sciences (NACCAS) is recognized by the U.S. Department of Education as a national accrediting agency for postsecondary schools and programs. Its scope includes programs in cosmetology. NACCAS may be contacted at: 1

5 NACCAS 4401 Ford Avenue, Suite 1300 Alexandria, VA Phone: (703) Fax: (703) Please see the State Appendix for information concerning the accreditation status and/or state licensure of your campus. Admissions The Campus Tour We recommend that each prospective student tour the campus. It s the best way to experience what makes the Studio Luma way to learn cosmetology different. And, why that matters. On the tour, watch how our teachers and students use each part of the campus. Then get to know us. Meet with the campus staff and ask questions. Admissions Requirements Regency generally begins new students every 4 weeks and accepts applications on an ongoing basis. You may begin the application process by requesting information through our website at or by visiting the campus. Regency representatives will discuss the admissions process and requirements with you and encourage you to schedule a campus tour. Our representatives will guide you through these steps: o Submit documentation showing that you are at least 16 years of age (birth certificate, driver s license, state issued ID, or passport) o Submit documentation demonstrating award of a high school diploma or an equivalent educational attainment (high school diploma or transcript, GED certificate) 1 o Sign a completed Enrollment and Dispute Resolution Agreement ( Enrollment Agreement ), once you have selected a start date. 2 o Complete any forms required by state rules or regulations. Financial Aid Application Information While in the campus, prospective students are provided with information on how to complete the Free Application for Federal Student Aid (FAFSA) and information about whom they may contact with questions about the financial aid process. Equal Opportunity in Admissions In making admissions decisions, we do not discriminate on the basis of sex/gender, age, disability, race, color, ethnicity, religion, creed, national origin, marital status, sexual orientation, gender identity, or membership in other protected groups, as defined by local, state or federal law. Rather, we make admissions decisions based on merit, including each applicant s interest, aptitude, and ability. Applying as a Transfer Student Regency does not recruit students admitted to or currently attending another school offering a similar program of study, but we do accept applications from prospective transfer students. If you wish to request transfer credits based on prior enrollment in a third-party cosmetology program, you must provide an official transcript from that prior cosmetology program prior to enrollment with Regency. 3 The transcript must include a detailed listing of all hours, courses, tests, and practical services completed, as well as of grades received, in your prior program. The required documentation must be fully received and a determination issued before you enroll with Regency. This section sets forth Regency s general policy governing admission as a transfer student. However, this policy varies in certain states due to the requirements of state law. Upon submission of your transcript from your prior cosmetology program, 1 Regency does not admit Ability-to-Benefit students. 2 Please see the Regency Calendar section below for scheduled start dates. 3 Occasionally, enrolled students may wish to request transfer credits after enrollment and/or to be evaluated for guest eligibility after the deadlines stated in the policy. Such requests are for a policy exemption and must go through our appeals process, described in the Grievances and Student Appeals Section of this catalog. If the appeal is granted and transfer credits are approved, an amendment to the Enrollment Agreement will be required. (No appeal is required, however, for approval for transfer credits from a high-school cosmetology program, assuming the request for transfer credits is received by Regency prior to the student s start date.) Please note that Regency will not consider a request to transfer hours from a third-party school for a student who has completed two courses in the Regency program. 2

6 Regency will provide you with information regarding any additional or different requirements that may apply in your state. Prospective transfer students are responsible for identifying and fulfilling all applicable state requirements for transfers. We will review the transcript and grant you transfer credit where, in our judgment, your prior experience satisfies our program requirements. Regency will accept up to one-half of the program hours required by the state in which you wish to attend our cosmetology program. We may accept more than one-half of the program hours if we have entered into a teach-out agreement with another school, and we will generally accept 100% of hours earned from other campuses doing business as Regency Beauty Institute. 4 Regency s curriculum consists of courses and classes, with each course consisting of four classes. Course requirements and guest service eligibility are determined at Regency s discretion based on the number of transfer hours granted. o o If you are granted less than 260 hours of transfer credit, you must complete all requirements in courses 1 and 2, in addition to any other requirements under state law, prior to performing services on guests. If you are granted more than 260 hours of transfer credit, you may take an evaluation which, if passed at 80%, will allow you to be eligible to perform guest services. A student who wishes to be guest-service eligible must complete the evaluation prior to his or her first scheduled day in the Regency program. Additionally, transfer students may receive credit for individual practical service requirements completed at another school that, based on a review of the student s transcript, appear to cover substantially similar practical service requirements included in the Regency curriculum. Regency does not grant specific transfer credit for tests or evaluations completed in a prior program. Because tests and technical evaluations in Regency s program are tied to classes, if a class is assigned to a transfer student, then all tests and technical evaluations associated with that class are also required. If you have an active esthetician or nail-technician license, or if you have previously attended an esthetician or nailtechnician/manicuring program, you may receive transfer credits for a maximum of 100 hours in our program. In addition, if you have an active esthetician or nail-technician license, you may not perform services for which you are licensed on guests. We reserve the right to deny transfer credits from third-party schools. Additionally, we will deny all transfer credits if any of your hours, tests, and/or practical services from your prior program were completed more than 4 years prior to the date that we receive your request for transfer credits; provided, however, that we maintain discretion to accept credits outside of these time limitations for transfers from other campuses doing business as Regency Beauty Institute. Transferring to another Regency Institution Regency has over 80 campuses in 19 states. If you move or otherwise need to transfer to another Regency campus after starting the program, Regency s Student Services Department will work with you to try and accommodate your request. There are limits and restrictions on transfers between Regency campuses (for example, students in the Studio Luma program may not transfer to a campus offering a different cosmetology program). For more information about transferring between Regency campuses, please contact a Student Services Specialist. Transferring to a non-regency Institution Regency cannot guarantee that hours earned in our program will be accepted as transfer hours by another institution. Transfer of hours is at the discretion of the accepting institution. It is the responsibility of any student seeking to transfer to confirm with the other institution whether or not it will accept hours from Regency. Occupational Demands In keeping with our commitment to equal opportunity, no student will be denied admission based on membership in a protected group. At the same time, it is our mission to teach our students the skills necessary for success in the beauty industry. In order for you to meaningfully participate in the program and receive the full benefit of the education delivered, there are certain physical demands that you must be able to meet. Specifically, to perform the essential requirements of the cosmetology curriculum, you must have the physical ability, with or without a reasonable accommodation, to: Tolerate exposure to and handling of products having or emitting odors, fragrances, and chemicals 4 Regency reserves the right to deny a request to transfer from one Regency campus to another Regency campus based on (i) differences in the curriculum or program between the two campuses; or (ii) the student s progress, including attendance, academic, or program standing, or (iii) the student s disciplinary record. 3

7 Stand and walk for up to 8 hours consecutively, except during 15-minute or 30-minute breaks Manually grasp, handle, control, move, and manipulate objects or tools standard within the beauty industry Bend or twist the body, and engage in repetitive motions, as needed to perform and demonstrate the full range of services standard within the beauty industry Hold the arm and hand in one position and, at other times, hold the hand steady while moving the arm Lift up to 30 lbs. Perform and demonstrate the full range of esthetics related services standard within the skin care industry (e.g., facial and body skin care with massage, facial and body waxing, and make-up application) View detail in objects within arm s length and discern the differences between colors, shades, and brightness within and between those objects Perform and demonstrate the full range of hair-related services standard within the cosmetology industry (e.g., shampoo with massage, comb, haircut, hairstyle, hair color and chemical texturing, braid, sculpt, hairdryer, etc.) Perform and demonstrate the full range of nail-related services standard within the cosmetology industry (e.g., file, buff, clip, clean, and apply polish to nails and/or attach artificial nail products) Any student who may require an accommodation of disability in order to meet these occupational demands should carefully review the Academic Adjustments Based on Disability Section of this catalog. School Calendar & Schedule Academic Calendar Regency s cosmetology program runs year-round and we generally start a new class of students every month. The following list shows the remaining start dates for new classes in Start Dates for the Full-Time Program 9/28/ /26/2015* 11/23/ Start Dates for the Part-Time Program The part-time program is not available in all campuses. To check if a part-time program is offered in a particular campus, please refer to the campus page on Regency s website at or contact our admissions department. The start dates for the part-time program are generally every other month, and the remaining start dates for the part-time program (where offered) are indicated in the list above with an asterisk. Scheduled School Breaks In order to allow for some time for our students to recharge and enjoy major national holidays, your campus will be closed on the following dates: Spring break TBD (1 week) Memorial Day Monday, May 25, 2015 Summer break Monday Sunday, June 29 July 5, 2015 Labor Day Monday, September 7, 2015 Thanksgiving holiday Thursday, November 26, 2015 Winter Break Monday Sunday December 21, 2015 January 3, 2016 The class time for this holiday will be fulfilled during scheduled hours required on the subsequent Saturday. Severe Weather and School Closings A voic message will be sent to your primary phone number informing you of school closures due to inclement weather or other school events. A notice will also be placed on the campus website page. Students will be required to fulfill course obligations by attending a required session on one or more weekend days, or during make-up time, following the closure. 4

8 Student Financing Cosmetology Program Tuition & Costs You will be responsible to pay the tuition and kit fee (optional) 5 as stated on your Enrollment Agreement. Please see the State Appendix for the tuition, kit fee, and other costs applicable in your state Students must pay the full tuition and kit fee before starting the program or in accordance with Regency s interest-free monthly payment plan. Regency accepts payment in the form of personal cash, check, cashier s check, debit card, and credit card (Visa, MasterCard, or Discover). Payments by credit card must be made through Regency s website or by telephone to Regency s business office. Payments by check must be mailed to addresses provided upon invoicing. If no invoice is provided (for example, a payment to remove a suspension for non-payment), payment by check may be made directly to the campus. All checks must have a student ID# clearly written on the check. All checks returned for insufficient funds will be subject to a NSF fee of $25. Other than what is disclosed above, there are no additional fees or costs, such as instructional supplies or equipment, service charges, activities fees, or locker rental. State Exam and Licensure Fees Regency pays all the legally required fees for a graduate of its Studio Luma cosmetology program to (a) take the state licensing exam(s) one time, and (b) obtain an initial cosmetology license. In order to benefit from this policy, the graduate must schedule to take the relevant exam(s) within three months of graduating from the program and also advise his/her career coach of the testing date(s). Regency asks that the graduate provide all test results to his/her career coach within one (1) week of receiving them. Federal Financial Aid Federal financial aid is available to those who qualify. The financial aid application process has 4 main steps: o Complete a Free Application for Federal Student Aid (FAFSA) at o Turn in any documents requested by financial aid office. These may include federal tax return transcripts and financial information concerning you or your parents o Review and accept the aid offered, if you wish, with our financial aid office o Complete the federal loan paperwork online as directed, if applicable Regency s Financial Aid Department will be available to guide you through the process. Please see the State Appendix for information regarding state financial aid that may be available. Cosmetology Program Name of Program Cosmetology Program Educational Objectives Students will be provided a curriculum that includes theory and practical experiences in all phases of cosmetology necessary to meet licensing requirements Prepare students to pass the required written and practical state exams To teach entry-level skills and efficiency needed to work in a professional salon or related occupation To develop employer-employee relationships, effective communication and client-building skills. 5 The kit includes various cosmetology supplies. Students are required to have all items in the kit for program participation, but may obtain a list of kit items from the Campus Manager and purchase those items from an outside vendor of their choosing. For those who choose to purchase a kit from Regency, appropriate state sales tax will be applied. 5

9 Instructional Methods The cosmetology program is delivered in a progressive, individualized format. Teachers guide students through classes with support of an ipad-based Filmbook learning platform. Students demonstrate their knowledge of cosmetology theory and technical skills through practical and clinical activities, graded technical evaluations and Filmbook class tests 6 Please see the State Appendix for the Program Outline, including Program Length, Program Description, and Curriculum Requirements, applicable in your state. Grading Students will complete Filmbook class tests and technical evaluations: Technical evaluations are conducted as part of a guest service and are graded as pass/fail. The required criteria and minimum passing score are set forth in the technical evaluation process. A student is awarded points for each criterion that is performed properly. A student will receive a pass if he/she passes sanitation requirement and the total score on the technical evaluation form meets or exceeds the minimum score. Students are required to complete a total of four (4) Technical Evaluations in the program. Filmbook tests are completed at the end of each class (4 per course) to demonstrate the knowledge gained during that class. Tests are scored on a 0-100% scale. A score of 80% or above is required to pass a test. If a student does not pass a test, s\he must retake it (with varying questions), until achieving a passing score. Students will take a total of 48 tests in the program. Students are required to retake each technical evaluation and test until they have earned a passing score. Students cannot complete a course until they have obtained a passing score on all technical evaluations and tests. The school will maintain the students grade records as part of their electronic student records. Grading Scale Satisfactory 79 and Below Unsatisfactory Program Materials While in the campus, you will be provided with a Regency-owned ipad which contains Regency s cosmetology Filmbook learning platform. The Filmbook includes live-action film scenarios, an e-textbook, practice exercises, animated shorts, illustrated guides and the tests. You will also receive a copy of the Laws and Rules book for your state. Additional reference materials are available for checkout through the school library, the Milady Standard Cosmetology Textbook and Study Guide (2008 Edition), the Milady Standard Cosmetology Exam Review, and Regency Technical DVD Set. Students also receive a copy of the current state Cosmetology Laws and Rules book. Career Paths Once you graduate from our cosmetology program and secure a cosmetology license, these achievements open the way to many possible career paths. They may include: Cosmetologist Stylist Cruise ship stylist Color technician Chemical texturizing specialist Cosmetology educator Salon manager or owner Esthetician Nail technician Cosmetology or product consultant/trainer Cosmetology or product sales representative Research cosmetologist Platform artist 6 The program is taught in English. Regency does not offer remedial courses or courses in English as a second language (ESL). 6

10 Video, magazine, or film artist Some of these career paths may require additional training, experience, or licensure. Students should also be aware that (1) the law may differ by state as to the training, experience, or licensure that will be required for any of the career opportunities in the list and (2) state reciprocity laws may limit the application of program completion in one state to licensure in any other state. Regency has not made and will not make any guarantees of employment or salary upon graduation. Career Services Regency s Career Services Department actively works to establish relationships with local potential employers and to provide students with access to and information about these potential employers through salon fairs and the Salon Partners Program. In addition, Regency provides you with access to employment opportunities through participation in Your Career Coach is available anytime during your program to assist with resumes, interviewing tips and job openings. After the completion of Course 8, you should contact your Career Coach to create a post-graduation plan. Measuring Program Progress Student Progress and Consultations Regency measures student progress against all course requirements, including time clocked, technical evaluations, tests, and practice services completed. At designated points in the program, the campus manager (or a teacher) reviews your progress in the program. During the review, the campus staff member provides you with a copy of your progress report, and another copy will be placed in your permanent record. Students also have the ability to view their progress daily at the student computer kiosks in the campus. Each student s record is updated nightly. Additionally, if the teacher or campus manager believes that a student may benefit from outside resources (for example, suicide prevention or domestic abuse advisors), he/she may provide that student with a list of local third-party resources that may be able to provide assistance. A list of outside resources is also posted in the campus. Program Standing Policy To maintain good program standing, students must complete the requirements for each course during the 4 weeks (8 weeks for part-time) that the course is scheduled. Academics. Each test must be passed with a minimum score of 80%, and a student cannot progress to the next class until he or she has passed the test in his or her current class.. A course that is not completed during the scheduled time period will be marked in the student s record as incomplete. Attendance. If a student clocks less than 100 hours in a four-week course, then she\he will be placed on remediation and cannot advance to the next course. If a student clocks more than 100 hours but less than the required number of hours in any course, that course will be marked incomplete. Incomplete Courses. If at the end of a course a student has not completed all the course completion requirements, then that course will be marked incomplete and the student must make up the unfinished requirements before the end of his/her next course. If a student fails to complete all the requirements for the incomplete course by the end of the next course, then that student will be placed on remediation and cannot advance to the next course. Further, any student that clocks less than 100 hours in any course will be placed on remediation. If a student has not completed all program requirements at the end of his/her last scheduled course, then he/she will be placed on remediation and will have four (4) additional weeks (8 additional weeks for part-time) to complete all the remaining program requirements. If he/she fails to complete the requirements during that time period, he/she will be terminated. Remediation. If a student is placed on remediation, he/she cannot continue to the next course and must make up all outstanding course requirements within the next 4 consecutive weeks (8 weeks for part time). A student on remediation may attend school during his/her normal scheduled time until any outstanding requirements from incomplete courses have been fulfilled. Once those outstanding requirements have been met, the student must wait for the beginning of the next scheduled course to continue attending. If necessary, Regency will place a student on an administrative leave during this period to avoid a 14-day termination. Any student that fails to complete the outstanding requirements during the remediation period will be terminated from the Program. 7

11 Unfinished Courses. If a student receives an approved leave of absence in the middle of a course, his/her clocked hours, services and academics for that course will be suspended and reactivated when he/she returns from the leave. That student will return from a leave at the same point in the program as where he/she left. If you miss one or more entire courses during a leave, you will complete the courses in the order they were missed. For more information on how leaves are handled, please see the Student Leaves section below. Appeals. Any student that is terminated under the Program Standing Policy may file an appeal to the Student Appeals Committee requesting permission to restart the Program. If the appeal is granted, the Student Appeals Committee may impose conditions on the restart to ensure that the student will regain satisfactory Program Standing status. Additional information regarding appeals is set forth below in the section titled Appealing Terminations. Time & Attendance Policies Mastering Your Time Sustained regular attendance is important to your success at Regency. Regency s time policies and tools are designed to teach you the habits and skills that will help you complete your program and, more significantly, prepare you for success after graduation. Additionally, Regency has built touch points into the program to provide you with information about your progress. We recommend that you use these tools and processes to stay on-track for completion. Clocking Time In order to receive credit for all time attended, students must record their own time using a computerized time clock. Regency uses this system to track student hours and update student records daily. Each student must clock in and out as appropriate to record time in school and to exclude time periods that do not count for attendance purposes. The time clock measures time in increments of hundredths of hours. Students who attend school without clocking in will not receive credit for the time attended, unless the failure to clock in was due to a Regency system failure. In the event the time clock is out of service, students must sign in and out using Regency s manual time tracking procedures During a full day, students have a 30-minute 7 meal break and two 15-minute breaks. The following procedures apply to clocking time for breaks: Students must clock out during the 30-minute meal break and may leave the school building. Students in each setting will generally take a meal break at the same time. Unless otherwise directed, all students are expected to take their breaks at the designated time. Students will not clock out for 15-minute breaks and must stay in the school building. If your learning setting goes to their assigned meal break you must clock out and return after 30 minutes Attendance Policy Students are expected to attend all scheduled school hours according to the Course Schedule section of this catalog. If a student is absent, comes late, or leaves early and misses time during his/her scheduled hours, this time is counted as absent time. Teachers will not repeat class materials to accommodate absent or tardy students. Each student is responsible for any missed content. Please see the Makeup Policy section below for details. Makeup Policy When a student misses scheduled time in the program, it is that student s responsibility to make up the work or time. Failure to makeup work in the time frame as described under the Program Standing Policy may lead to remediation or termination from the program. Please see the State Appendix for student make-up hours in your state. Student Schedules Students are required to adhere to their assigned schedule and may not exchange assigned days or times with other students. 7 See State Appendix for state specific meal break requirements 8

12 14-Day Absence Policy If a student misses fourteen (14) consecutive calendar days (excluding days for an approved leave and scheduled school breaks) 8 that student will be terminated from the program, with the option to appeal. In the event that a student is suspended from the program for disciplinary or financial reasons, the suspension days are counted in calculating days absent under this policy. Student Leaves Student Leaves For absences students may be eligible to request an approved leave of absence for the following reasons: Medical leave (maximum of two leaves (2), and no less than five (5 school days, when approved and documented for one or more of the following reasons: o The student s own medical condition; o To care for a child, spouse, domestic partner, or parent with a medical condition; o The birth, adoption, or foster placement of a child (provided that the leave begins within 12 months of the qualifying event) o The death of a child, spouse, domestic partner, parent, sibling or grandparent Administrative leave (including but not limited to military duty and jury duty) Students are strongly encouraged to call Student Services 30 days before the start of a desired leave or, where that is not possible, as soon as the need for the leave is known. Student Services will assist with preparing a request for an approved leave of absence and determining what supporting documentation is required, such as a medical certification, a birth certificate, an adoption order, obituary, etc. In cases where the need for a leave is unforeseeable (for example, a sudden illness), students must contact Student Services within 7 days or as soon as circumstances otherwise permit. Students may not take a leave during the first course C01. Any student that requires an absence of a week or more during course C01 will be required to withdraw from the program and restart at the same point that he/she withdrew from the course. If a student is granted a leave, he/she must sign an amendment to the Enrollment Agreement within 7 days which will extend the agreement end date by the same number of days as the approved leave. After an approved leave, students return to school on the Monday or first scheduled day of the same week in the course where they left off. For example, if a student s leave begins in the middle of week 2 of a course, that student will return on the Monday of week 2 of the next scheduled course. The maximum combined duration of all approved non-administrative leaves cannot exceed 84 calendar days within 12 months 9. If a student does not return to school and clock hours on the first scheduled day at the end of an approved leave, that student will be terminated. During an approved leave, students will not receive disbursements of Title IV loan funds (i.e., Stafford loans or PLUS loans), as applicable. Regency reserves the right to temporarily suspend its leave policy. Should such a need arise, Regency will provide students at least thirty (30) days advanced notice of its intent to suspend this policy. Administrative Leaves Regency reserves the right to place a student on an administrative leave under circumstances justifying such a leave. For example, when you return from a leave of absence, Regency may place you on administrative leave until the week you will begin that course (the same week in the course where you took the leave). Restarts Applying to Restart after Withdrawal or Termination Any student that wishes to restart in our cosmetology program must call Student Services to initiate the process. We will first determine whether the student is eligible to restart based on his/her rate of program standing, academic average and other objective metrics or credentials. If the student is eligible, we will review the student s record, including any disciplinary history and the reason for the student s termination or withdrawal (as applicable), in order to determine whether the request to restart 8 Except in Missouri, please see State Appendix 9 Except in Missouri, please see Sate Appendix 9

13 may be granted without an appeal or must be submitted to the Student Appeals Committee in accordance with the Appealing Termination section of this catalog. We retain discretion to grant or deny the request for any reason, based on the totality of the circumstances. Students approved to restart will be assigned a restart date determined at Regency s discretion to maximize the student s ability to successfully resume and complete the program. A student who restarts at Regency after a withdrawal or a successful appeal from a termination: Retains his or her prior attendance and academic history, including, but not limited to, his or her Program Standing and SAP status Returns at the same SAP status he or she had prior to leaving the program unless the restart is granted on a SAP appeal, in which case they will return at a SAP status of probation. Retains his or her prior disciplinary history. Must pay any balance owed to Regency prior to restart, unless other payment arrangements have been made. Must verify his or her financial aid status with Regency s financial aid department. This process can take up to 3 weeks and will be initiated by a student financing representative once the student s restart eligibility has been confirmed. Must sign a new Enrollment and Dispute Resolution Agreement ( Enrollment Agreement ). The new Enrollment Agreement will supersede the student s previous Enrollment Agreement(s) and the terms and conditions of the new Enrollment Agreement will be based on the program requirements at the time the new Enrollment Agreement is signed. This means that the new Enrollment Agreement may reflect any applicable tuition increases or other program changes. Regency reserves the right to adjust completed hours if they occurred more than 4 years before your restart date. Appealing Terminations Any student that has been terminated and wishes to restart, must follow the restart process as defined above to determine if he/she is required to submit an appeal. If an appeal is granted, that student will be allowed to restart the program. All appeals must be submitted in writing to following: Student Appeals Committee c/o Regency Beauty Institute 1600 Utica Avenue South, 9th Floor St. Louis Park, MN Fax: StudentAppeals@Regency.edu Appeals may be submitted to the Committee by fax, or mail. With the appeal, the student will be required to provide a detailed Goal Statement explaining (1) the reason for the appeal (for example, the death of a relative, an injury or illness of the student, or other special circumstances), (2) any changes the student has made that will allow him or her to be successful, (3) the steps the student will take to meet and maintain acceptable program standing and academic levels if he or she is permitted to restart program, and (4) any additional information the student believes is relevant to the Committee s determination. Each appeal will be decided by the Student Appeals Committee. The factors considered to determine whether a student may restart may include, but are not limited to, (1) the current program standing and academics, (2) the extent of unfulfilled program requirements, (3) the current capacity at the campus, and (4) the student s disciplinary record. The Committee reserves the right to deny an appeal to restart following termination, at its sole discretion. Additionally, if the Student Appeals Committee grants a student s appeal from a SAP termination 10, it may impose conditions on the student s restart intended to ensure that he or she will regain Minimum Satisfactory Progress under SAP. The student s progress after restart, including whether he or she is meeting the conditions required by the Student Appeals Committee, will be evaluated once a month on or about the student s monthly anniversary date of the restart date. The Student Appeals Committee will issue a written decision including any and all conditions on the decision to the student. All decisions of the Student Appeals Committee are final and are documented in the student s electronic file. 10 See State Appendix for a detailed description of the SAP policy 10

14 Student Behavioral Expectations Honor Code Regency expects its students to uphold high standards of integrity, professionalism, and honesty. Students who cheat on tests, clock other students time, steal services, retail items, or equipment from Regency, or steal equipment or other items from other students, may be terminated, prosecuted, or both. Regency expects students and staff who observe honor code violations by other students to report these violations to the campus manager. Policy Governing Alcohol and Other Drugs At Regency, we urge all students to make the choice not to use street drugs or controlled substances without a prescription (collectively, illegal drugs ) or to engage in any illegal or excessive consumption of alcohol. The reason is simple: We are dedicated to the advancement and well-being of our students. Poor choices concerning alcohol and other drugs ( AOD ) put you, your families, and your academic and professional goals at risk. These risks include dangers to health and safety your own and others and the potential for serious penalties imposed by Regency and within the criminal justice system. At Regency, any possession, use or distribution of AOD by students is strictly prohibited on campus 11 or while participating in Regency-sponsored activities at any location. Students, without regard to age, are also prohibited from being on campus while intoxicated or impaired from AOD. If Regency management develops a reasonable suspicion that a student is under the influence in this manner, that student will be required to leave the premises after arranging for safe transportation. If he or she is unable or unwilling to assist in arranging safe transportation, Regency will contact the local police department for direction and assistance. Any student who is determined after an investigation to have committed a violation of the Policy Governing Alcohol and Other Drugs ( AOD Policy ) will be subject to disciplinary action, up to and including termination of enrollment. At the same time, Regency encourages any student concerned about or struggling with dependency on alcohol or illegal drugs to seek assistance. Regency maintains drug and alcohol education information and a list of national hotlines, and we will assist students in identifying local support services that may offer counseling, treatment, rehabilitation, and assistance with re-entry. To make a request for assistance, we encourage students to reach out to the Campus Manager or the Student Liaisons. Regency s full AOD Policy, which includes information concerning the health risks of AOD and criminal and Title IV penalties for violations of the certain laws governing AOD, can be found at With this policy, Regency seeks to provide information to support you in making informed and intelligent choices that help you to stay safe, focused on learning, and firmly on the path to realizing your dreams for the future. Violence Prevention Policy Regency does not tolerate threats by or against students, staff or guests. In addition, Regency prohibits students from carrying, possessing, or using firearms and/or weapons while on school premises and while attending school-related events off Regency premises. This policy applies to all students, including those with a valid permit to carry a firearm. Compliance with School Practice & Procedure You are also required to comply with all school practices and procedures regarding observance of no-smoking areas, use of cell phones and other personal digital devices, storage of personal belongings, dress code, and the like, as explained during new student orientation. Additionally, students are required to come to school in dress code and with the kit items required to perform the work scheduled for their session. Students in violation of these practices and procedures will be required to clock out and leave the school, and repeated violations may result in disciplinary action under the Complaints, Investigations & Disciplinary Actions Section below. 11 On campus means the physical campus facility, any common areas of a mall in which the campus facility is based, and the parking areas serving the campus facility. 11

15 Smartphone and Cell Phone Usage Policy General Rule Smartphones, cell phones and other personal electronic devices (collectively, Cell Phones ) may be used within the Regency campus, provided they are not distracting to other students or the learning environment. You should use your best efforts to use cell phones at times, and in areas, that do not interfere with the scheduled learning sessions. While in the campus, cell phone ringers and audible alerts must be turned off. Taking photographs or videos of Regency s test materials, proprietary documents and technologies are prohibited. Students may not audio-record, video-record, or photograph a fellow student, Regency staff, or third-party with whom they interact in the course and scope of their enrollment, without the knowledge and prior consent of that person. A. Photos: Regency understands the importance of a strong visual portfolio in the cosmetology industry and students are encouraged to begin building their portfolios while still in school. However, please be mindful that Cell Phones may be used to take photos of student work only if: 1. Performance Floor: (i) a Teacher grants the student permission to take the photo, (ii) the client grants the student permission to take the photo (while the Teacher is present), and (iii) the client/model confirms that he/she is at least 18 years old. 2. Classroom: a Teacher grants the student permission. (Photos of work performed on another student also requires permission from that student.) B. Uploading Photos: Cell phones may be used to upload photos to online portfolios at appropriate times: 1. Uploading should not be a distraction to other students; 2. Uploading should not interfere with a client service; and 3. Uploading should not disrupt the learning environment. Taking and uploading photos of student work is optional and will not impact a student s grades or program progress. The Campus Manager will make a final determination of what constitutes unacceptable Cell Phone usage. Regency is not responsible for lost, stolen, or damaged Cell Phones. Any Cell Phone found unattended in the campus must be turned in to Regency staff. Regency Photographs & Recordings From time to time, Regency takes photographs, videos, and audio-recordings of campus activities including its students, guests, and others for promotional or other purposes. If you wish not to be included in such photographs, videos, and audio-recordings, please notify your Campus Manager or a Student Services Specialist for directions. Dress Code Preparing for your career includes building the work habits you will need to succeed. Accordingly, we require you to come to school dressed in a professional manner. For example, students are not preparing for success if they look like they just woke up! Like your future employers, we require that if you choose to wear makeup or style your hair, that you perform all your grooming at home. The following requirements apply to all students while in the campus, including STAR students and students on a leave of absence. Dress Code Details: A Regency-issued smock or solid black smock that is substantially similar in length and style, which is clean and in good condition. A Regency issued Nametag/ID card must be worn at all times. No jeans except for on designated jeans day and only in states that allow jeans. Pants cannot touch the floor. Students should look clean and professional in appearance The following are not allowed: o Open toed shoes, headscarves, hats and bandanas The Campus Manager will make a final determination of what constitutes acceptable dress under this policy or is otherwise inappropriate for safety, sanitation or regulatory reasons. Equal Opportunity Policies Policy against Discrimination, Harassment, Bullying & Offensive Behavior Regency strives to provide an environment in which all students can achieve their goals and thrive. Discrimination, harassment, 12

16 bullying, and any significantly offensive behavior create barriers to education and achievement and are contrary to Regency s core values. In certain cases, such conduct may also violate the law. Regency is committed to complying with all applicable laws providing equal educational opportunities to individuals regardless of sex/gender, age, disability, race, color, ethnicity, religion, creed, national origin, marital status, sexual orientation, gender identity, or membership in other protected groups, as defined by local, state or federal law. Discrimination means treating an individual or group less favorably than another because of a membership in a legally protected class. Harassment is verbal or physical conduct that demeans, stereotypes, or shows hostility or aversion toward an individual or group because of a membership in a legally protected class and which creates an offensive, intimidating or hostile school environment. Bullying is the continuous or repeated infliction of physical harm or psychological distress on one or more students or employees. For all these reasons, Regency will not tolerate discrimination, harassment, bullying or other significantly offensive conduct directed towards students in connection with their educational programs and activities at Regency, without regard for the intent or basis for the conduct. If you believe you have been subject to conduct in violation of the policy and wish to make a complaint, please see the Complaints, Investigations & Disciplinary Action section of this catalog for direction. Title IX and Clery Policy In addition to its general prohibition of discrimination, harassment and offensive behavior, Regency has instituted policies and procedures applicable specifically to sex discrimination, sexual harassment, sexual assault, dating violence, domestic violence, and stalking. These policies and procedures are contained in Regency s Title IX and Clery Policy, available in full at Regency is committed to complying with all laws that prohibit discrimination on the basis of sex in admission to, employment with, and otherwise in the operation of its educational program and activities. Among the applicable laws, Title IX of the Education Amendments of 1972 prohibits sex discrimination and sexual harassment in schools. In compliance with Title IX, Regency is committed to ensuring that all its students have equal opportunity to benefit from our program and activities, and that all its employees enjoy equal employment opportunity, free from sex discrimination and sexual harassment. The protections of Title IX also extend to third parties. Additionally, the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act ( Clery Act ) in part requires educational institutions such as Regency to prohibit the offenses of sexual assault, domestic violence, dating violence, and stalking. There is some overlap between the requirements and prohibitions of Title IX and the Clery Act. All references to Regency s Title IX and Clery Policy encompass Regency s policy and procedures in compliance with Title IX, the Clery Act, and all applicable laws that prohibit sex discrimination, sexual harassment, sexual assault, domestic violence, dating violence, and stalking. As noted above, the Title IX and Clery Policy is supplemental to Regency s policies generally prohibiting illegal discrimination and harassment against students and employees, including on the basis of sex and includes certain additional safeguards and requirements pursuant to Title IX and the Clery Act. Regency has developed its Title IX and Clery Policy and the associated processes to ensure that all complaints of sex discrimination, sexual harassment, sexual assault, domestic violence, dating violence, and stalking that occur in connection with Regency s program whether brought by students, employees, or third parties are promptly investigated and, where a violation is found, that Regency takes action to end the conduct, prevent its recurrence, and address its effects. It is important to be clear that Regency may be limited in the type of response it can provide with respect to conduct that did not take place within the context of Regency s educational programs and activities. Where Regency lacks a meaningful ability to investigate and take remedial action, it will provide assistance, in directing victims to resources and organizations able to assist with investigation, prosecution, shelter, victim services, and the like. Key Title IX and Clery Definitions The Title IX and Clery Policy in part governs Regency s response to complaints of sex discrimination sexual harassment, sexual assault, domestic violence, dating violence and stalking. These terms are defined below, along with some examples of types of conduct that may violate this policy. Sex Discrimination Sex discrimination means treating an individual or group less favorably than another based upon the sex or gender of that individual or group. For students, it involves conduct or statements that deny the student(s) an equal opportunity to fully benefit from our program and activities. For employees, it involves conduct or statements that deny the employee(s) an equal opportunity in employment. Sexual harassment is one form of sex discrimination. 13

17 Sexual Harassment Sexual harassment is one form of sex discrimination. Sexual harassment is unwelcome conduct of a sexual nature. It includes unwelcome sexual advances, requests for sexual favors and other verbal, nonverbal, or physical conduct of a sexual nature when: (1) submission to such conduct is made a term or condition of enrollment or employment; (2) submission to or rejection of such conduct is used as a basis for enrollment or employment-related decisions; or (3) such conduct has the effect of unreasonably interfering with school or work performance or creating an intimidating, hostile, or offensive environment. Sexual harassment also includes sexual assault, as defined below. Sexual harassment is defined by the sexual nature of the conduct or communication, not the gender of the individuals involved. Therefore, it may be perpetrated by and against individuals of either gender and between individuals who are of the same gender. The determination of what constitutes sexual harassment will vary with the particular circumstances. Uncivil conduct or common profanity generally do not meet the definition of sexual harassment, except where sexual in nature and so severe or pervasive as to deny or limit the individual s ability to participate in or benefit from our program (in the case of a student) or to enjoy equal employment opportunity (in the case of an employee). A series of incidents may constitute sexual harassment, even if one of the incidents on its own would not rise to the level of harassment. At the same time, a single or isolated action may constitute sexual harassment when that action is sufficiently severe. While hostile-environment sexual harassment may encompass a wide range of conduct, some examples of specifically prohibited conduct include: Acts of verbal, non-verbal or physical aggression, intimidation or hostility based on gender, gender identity, or gender-stereotyping Use of offensive or demeaning terms that have a sexual connotation Objectionable physical closeness, behavior, actions, or contact Inappropriate or repeated suggestions regarding or invitations to, social engagements or events, whether or not Regency-related Suggestions, express or implied, that the terms or conditions of enrollment or employment may depend on the granting of sexual favors Actions relating to a student s or employee s status with Regency which is in fact impacted by the grant or refusal of sexual favors Jokes or remarks of a sexual nature Showing or sending materials that have a sexual content or are of a sexual nature (such as cartoons, articles, pictures, etc.), either by , interoffice mail, internet or otherwise Refusal to interact with a student, employee or guest in accordance with that individual s gender identity (including without limitation refusal to address and refer to the individual using his other preferred name and pronouns) This list is not exhaustive. Regency reserves the right to determine whether particular conduct violates its Policy against Discrimination, Harassment, Bullying and Offensive Behavior, the Title IX and Clery Policy, or other policies. In determining whether certain conduct creates a hostile environment in violation of this policy, Regency considers all relevant circumstances. Relevant factors may include, but are not limited to: The degree to which the conduct has affected one or more person s education and/or employment The type, frequency, and duration of the conduct The identity of and relationship between the alleged harasser and the subject or subjects of the harassment The number of individuals involved The totality of the circumstances will be considered in determining whether a hostile environment exists. Additionally, sexual harassment may include, but is not limited to, sexual assault, domestic violence, dating violence, and stalking, as defined below. Sexual Assault A range of conduct falls into the category of sexual assault, including without limitation sexual violence, sexual battery, sexual coercion, rape, or other sexual contact involving force, threat, or intimidation, or without consent. 14

18 Ø Consent means the affirmative, unambiguous, and voluntary agreement to engage in a specific sexual activity during a sexual encounter. Consent is active and not passive. Silence, in and of itself, cannot be interpreted as consent. Domestic Violence Domestic violence includes crimes of violence committed by: A current or former spouse or intimate partner of the victim A person with who a victim shares a child in common A person who is living with or has lived with the victim as a spouse or partner A person similarly situated to a spouse of the victim under the domestic or family violence laws of the jurisdiction in which this policy applies, or Any other person against an adult or youth victim who is protected from that person s acts under the domestic or family violence laws of the jurisdiction in which the acts occurred. Dating Violence Dating violence means violence (including but not limited to sexual or physical abuse or the threat of such abuse) committed by a person who is or has been in a social relationship of a romantic or intimate nature with the victim. The existence of such a relationship shall be determined based on the following factors: The length of the relationship The type of relationship The frequency of interaction between the persons involved in the relationship Stalking Stalking means engaging in a course of conduct directed at a specific person that would cause a reasonable person to (1) fear for his or her safety or the safety of others; or (2) suffer substantial emotional distress. Title IX and Clery Coordinator Regency s Title IX and Clery Coordinator (the Coordinator ) oversees and supports Regency s enforcement of its Title IX and Clery Policy. The contact information for the Title IX and Clery Coordinator is as follows: Title IX and Clery Coordinator Regency Beauty Institute 1600 Utica Avenue South, 9 th Floor St. Louis Park, MN Phone: (763) Fax: (763) TitleIXandClery@Regency.edu The Title IX and Clery Coordinator is available to speak with students, employees and third parties who have questions concerning the Title IX and Clery Policy and/or wish to make a complaint of an alleged violation of the policy. More detail concerning Regency s Title IX and Clery Policy and procedures concerning sex discrimination sexual harassment, sexual assault, domestic violence, dating violence and stalking, including procedures specific to investigations and disciplinary actions in connection with a complaint of one or more of these offenses, can be found at Academic Adjustments Based on Disability As set forth in the Policy Against Discrimination, Harassment, Bullying and Offensive Behavior, Regency policy prohibits unlawful discrimination against students based on protected characteristics, including disability. Regency is committed to working with qualified students with disabilities to provide equal access to the education that Regency provides and to create an inclusive environment for all. Regency will provide reasonable academic adjustments (including accommodations, auxiliary aids and services) to an otherwise qualified student with a disability. For purposes of this policy, the term student includes an enrolled student as well as any prospective student who requires reasonable academic adjustments in the application process including in connection with the entrance examination. The purpose of academic adjustments based on disability is to provide an otherwise qualified student with equal access to Regency s courses, services and facilities. Accordingly, a reasonable academic adjustment is a modification of or exemption 15

19 from a Regency policy, procedure or practice that enables a student to fully participate in Regency s educational program and meet program requirements by overcoming barriers posed by the student s disability. By contrast, a requested academic adjustment will be denied as unreasonable if it would (1) excuse a student from essential program requirements or institutional standards for program completion, (2) conflict with licensing or other legal requirements, or (3) otherwise place an undue financial or administrative burden on the institution. Additionally, Regency is not required to provide a student with the academic adjustment(s) he or she most prefers, so long as it provides reasonable academic adjustments, where possible. If you wish to submit a request for academic adjustments based on disability, you will be required to (i) submit a Request for Academic Adjustments form and supporting documentation to Regency s Academic Adjustments Committee, and (ii) otherwise follow Regency s processes governing the submission and review of such Requests. Extra copies of the Request for Academic Adjustments form may be found in the prospect kiosk area in each campus or by ing the Academic Adjustments Committee at AcademicAdjustments@Regency.edu, and more detailed information concerning Regency s policy and processes governing academic adjustments can be found at The decision to submit a Request for Academic Adjustments is voluntary on the part of the student. Additionally, a student who wishes to submit such a Request should understand that, in order for Regency to consider the Request, it will be necessary for the student to disclose and identify his or disability, and other related information, to the Academic Adjustments Committee. Upon receipt of a Request for Academic Adjustments, the Committee will maintain the confidentiality of the information relating to a student s disability and his or her Request according to the policy at Any Request for Academic Adjustments submitted by a student will be determined by the Committee based on an individualized test of the student s disability-based limitations in light of the essential requirements of the cosmetology program, licensing or other legal requirements, and the administrative and/or financial burden posed by the requested adjustment(s). In each case, the core question before the Committee is whether the Request for Academic Adjustments will remove barriers to the student s full access to the education, service and facilities offered in Regency s cosmetology program or alternatively whether it seeks to excuse the student from meeting the fundamental requirements of the program. Following its review and determination upon a Request for Academic Adjustments, including any interactive process, the Academic Adjustments Committee will issue the student a notice of determination. A student granted academic adjustments is expected to notify the Academic Adjustments Committee promptly (i) if he or she has any questions, concerns or problems concerning the administration of the academic adjustments in his or her campus; and/or (ii) in the event that his or her disability and/or the limitations associated with the disability change in a manner that require the Committee to conduct a new review of the academic adjustments provided to the student. You are welcome to contact Regency s Academic Adjustments Committee at any time to discuss Regency s procedures relating to academic adjustments based on disability. The Committee may be contacted at academicadjustments@regency.edu or Academic Adjustment Based on Religion In compliance with applicable law, Regency will also provide otherwise qualified students with reasonable academic adjustments (or, accommodations) based on a student s sincerely-held religious beliefs and/or practices. The purpose of academic adjustments based on religion is to provide an otherwise qualified student with equal access to Regency s courses, services and facilities where a reasonable accommodation can be identified that does not pose an undue hardship on Regency. If you wish to submit a request for academic adjustments based on religion, you will be required to submit a Request for Academic Adjustments form to Regency s Academic Adjustments Committee. Extra copies of the Request for Academic Adjustments form may be found in the prospect kiosk area in each campus or by ing the Academic Adjustments Committee at academicadjustments@regency.edu. You are also welcome to contact the Committee at any time to discuss Regency s procedures relating to academic adjustments based on religion. The decision to submit a Request for Academic Adjustments is voluntary on the part of the student. Additionally, a student who wishes to submit such a Request should understand that, in order for Regency to consider the Request, it will be necessary for the student to disclose and identify the religion at issue, as well as the specific religious belief and/or practice that the student believes conflicts with a Regency policy, procedure or practice. Upon receipt of a Request for Academic Adjustments, the Committee will maintain the confidentiality of the information relating to a student s religion and his or her Request insofar as required by law. Any such Request for Academic Adjustments submitted by a student will be determined by the Committee based on an individualized test of the student s religious beliefs and practices in light of the essential requirements of the cosmetology program, licensing or other legal requirements, and the administrative and/or financial burden posed by the requested adjustment(s). In each case, the core question before the Committee is whether the Request for Academic Adjustments will remove barriers to the student s full access to the education, service and facilities offered in Regency s cosmetology program or alternatively whether it seeks to excuse the student from meeting the fundamental requirements of the program. Following 16

20 its review and determination upon a Request for Academic Adjustments, including any interactive process, the Academic Adjustments Committee will issue the student a notice of determination. A student granted academic adjustments is expected to notify the Academic Adjustments Committee promptly if he or she has any questions, concerns or problems concerning the administration of the academic adjustments in his or her campus. Complaints, Investigations & Disciplinary Action Complaints at the School If you believe you have been subjected to conduct in violation of Regency s Equal Opportunity Policies, Student Behavioral Expectations Policies, or any other Regency policy or law by anyone in connection with your enrollment with Regency (e.g., an employee, fellow student, or guest), you are urged to notify Regency immediately. Regency takes all such complaints seriously. We strongly encourage that any such complaint be submitted in writing and include a detailed description of the alleged events that are the basis for the complaint and list of witnesses to the events. For campus related concerns, we suggest that students submit any complaints to the Campus Manager. Students, however, may also submit complaints to a Student Liaison or any school employee with whom they feel comfortable. With respect to complaints under the Title IX and Clery Policy specifically, we strongly encourage students to present their complaints directly to the Title IX and Clery Coordinator at the contact information provided above and to review the procedures specific to those complaints at Investigations by the School Upon receipt of a complaint or other direct knowledge of a potential policy violation, Regency will undertake a prompt and thorough investigation. Regency seeks to handle each complaint and investigation with professionalism and discretion. A fair and effective investigation often requires that the details of the complaint and/or the identity of the complainant be shared with those individuals involved in and/or interviewed in the investigation. Such individuals will, however, be instructed that they are expected to maintain the confidentiality of the matter as directed. Students are expected to cooperate fully with any investigation of inappropriate conduct. Except in extraordinary circumstances, Regency seeks to conclude each such investigation within 30 calendar days (or 60 calendar days in the case of an investigation involving allegations of sexual assault, dating violence, domestic violence, or stalking). Upon conclusion of an investigation Regency will, when appropriate, take corrective action. Further information concerning the investigation of complaints of sex discrimination, sexual harassment, sexual assault, dating violence, domestic violence, or stalking under the Title IX and Clery Policy including without limitation requests for confidentiality in connection with such a complaint as well as the timeframes for the major stages of the investigation is provided at Absence for Investigation In circumstances where the student is the subject of a complaint, Regency reserves the right to place the student on an absence during the investigation. During that time, the student will not be allowed to return to the school and may not complete hours until the investigation is complete and any disciplinary action has been taken. Such an absence counts against the student s attendance, but is limited to twelve (12) calendar days. If a student continues in the program at the conclusion of an absence for investigation the student may petition for an administrative leave for the absence so that it does not count against the student s attendance rate. If an administrative leave is granted, the student will return to the program on a date determined at Regency s discretion to maximize the student s ability to successfully resume and complete the program. Disciplinary Action by the School Every incident of student misconduct presents unique facts and circumstances, and we review the facts of each incident on its own merits. Regency will consider aggravating (making more serious) and mitigating (making less serious) circumstances when determining appropriate discipline. Factors considered can include the student s history of prior misconduct, the severity of the conduct at issue, the harm or risk posed by the misconduct, the student s acceptance of responsibility for his or her actions, and the impact upon other students in the school. In each instance, Regency retains full discretion to determine what discipline (up to and including termination) is warranted. Further information concerning factors considered in the investigation of complaints 17