FICO Falcon Fraud Manager for Retail Banking
|
|
|
- Pearl Ramsey
- 8 years ago
- Views:
Transcription
1 FICO Falcon Fraud Manager for Retail Banking What can you do to protect the current account against fraud attacks? Martin Warwick Principal Consultant Fraud Solutions FICO May Fair Isaac Corporation.
2 Prevalence of Attempted Fraud in 2008 (Percent of Organizations Subject to Attempted or Actual Payments Fraud) Online Banking Fraud Losses Figures in Grey Show Percentage Change on Previous Year s Total Payment Methods All Respondents Revenues Over $1 Billion Revenues Under $1 Billion Checks 91% 94% 88% ACH debits 28% 28% 28% Consumer credit/ debit cards Corporate/commercial purchasing cards 18% 15% 19% 14% 14% 14% ACH credits 7% 6% 6% Wire transfers 6% 4% 5% Deposit Channel Withdrawal Channel 6% 6% 8% OTC 5% 15% OTC ATM on-us ATM on-us ATM off-us 9% 50% ATM off-us Other Other 14% ACH Wire 80% 7% * Sources: AFP Payments 2009, JPMC; Fraud the Facts 2009, APACS; ABA Deposit Account Fraud Survey Fair Isaac Corporation.
3 Forward Looking Statements Product roadmaps and similar marketing materials should be considered forward looking and subject to future change at FICO s discretion. Future functionality, features or enhancements as shown are FICO s current projections of the product direction, but are not specific commitments or obligations Fair Isaac Corporation.
4 Basis Points Falcon History: The Power of Predictive Analytics Falcon Introduced 1990s Case management system developed Fraud Consortium launch General international model Check fraud models Merchant profiling for issuers 2000s Outlier models First Party Abuse 1.8 billion Accounts protected Return Deposit Items Today Hardcoded thresholds, Paper reports Real-time profiling technique Reason reporter Rules engine 20 Acquirer models Segmented models Referral optimization Dual profiling for debit cards EMV models Transfer fraud & payee profiling Device Adaptive profilingmodels Multichannel fraud Fair Isaac Corporation Falcon Introduced Credit Card Fraud Year
5 Deposit Fraud Prevention and Detection Fair Isaac Corporation.
6 FICO Falcon Fraud Manager Open Fraud Platform Management Module Source Systems Scoring Module Channel Models, Rules, Profiles Online Banking & Telephony Access Modules Control APIs, rules, queues, hotlists Debit Card Transactions Third-Party Case Credit Card Transactions Branch Customer Model, Merchant Model, Rules, Profiles Case Module Research and Investigation Module Checks On us & Deposits Payment Transfers Consortium Outlier Bank Intervention Case Database Intervention Case Database Fraud Research Analysis & Investigations Bill Pay Acquirer Application Originations Third-Party Bank Data Warehouse Mobile Payments 3 rd Party Data Fair Isaac Corporation.
7 How Do You Measure Deposit Account Fraud Types? Victim Account Level Fraud Type» Account Take-Over» Internal/Staff Fraud» New Account Perpetrator» New Account» First Party Fraud Scheme Type» Deposit Fraud» Overdraft Fraud» Phishing/pharming» Skimming» Internal Fraud» Kiting» Mule-ing» Account-to-Account/ Transfer fraud» New account fraud» Cross channel fraud» Identity Theft» Check» ATM Channel» Debit Card POS» Online Banking» Telephony» Bill Pay» Wire» Network: ACH, EFT, BACS/CHAPS/FPS, etc.» Mobile» Branch/OTC Fair Isaac Corporation.
8 Account Behaviour Is Key to Perspective Deps w/d Acct Deposits via branch and remote channel w/d Deps Acct To detect fraud on an account, you need to understand how the account holder banks Deps Payments via online, check, electronic Account changes Payment cycles and payees Habitual banking hours Volume and distribution of funds across channels w/d Acct Fair Isaac Corporation.
9 Risk is Relative Mr. Smith Normal Usage» Debit and branch banking» Electronics» DIY stores» No online transactions High Risk» Online transactions» Change in contact information» New payee setup Mrs. Jones» Frequent online payments» Travel and entertainment» Large payment transactions» Payments follow cyclical billing patterns» Out of billing cycle access» New payee(s)» Small transaction Fair Isaac Corporation.
10 FICO Falcon Fraud Manager Brings Account- Perspective Detection & Investigation Source Systems Account Profile & Score Debit Card Transactions Checks On us & Deposits ACH/EFT/BACS/ CHAPS/FPS, Bill Pay Wire Transfers Customer» Profile» Fraud Score» Treatment Decision Online Banking & Telephony Access Application Originations Customer Master File, CSR Payments Low score = unlikely fraudster Monetary & non-monetary events update a customer s profile & scores Fair Isaac Corporation.
11 Usage Usage FICO Falcon Fraud Manager Patented Profiling Is the Key to Multi-dimensional Fraud Detection Summarized Data ACH/EFT Payment Transaction Data Check Payment Month-End Time Two very different behaviors look the same with summarized data Fair Isaac Corporation.
12 Profile Variables Quantify Relationships Between Entities» On-Us Account Profiles» Account Behavior» Transaction volumes» Dollar volumes» Transaction time and frequency» Favorite payees (behavior sorted lists)» Etc.» Off-Us Account Profiles» Payee-to-payer relationships» Off-us account behavior» Other Profiles» Device IDs, locations, etc Fair Isaac Corporation.
13 Transactions Above Threshold Score (%) Transactions Above Threshold Score (%) Self-Calibrating Analytics Adapts Falcon Consortium Self-Calibrating Model At Score=910:15% relative difference in case load At Score=910: 0.4% relative difference in case load Threshold Score Threshold Score» Model Training Period: » Out-of-Period Data: (5 months out-of-period from training data)» Self-Calibrating Model is more stable over time than standard Falcon Consortium Fair Isaac Corporation.
14 FICO Falcon Fraud Manager 6 Retail Banking Analytic Components Case Dispositions Intelligent Global Profiles Profiles Adaptive Model Calibration Profiles Supervised Model Data Model Multiple Model Profiles Outlier Model Business Rules Case Dispositions Rules Consortium Data Fair Isaac Corporation. Patent Pending
15 Adaptive Outlier Detection» Outlier detection» What is abnormal?» How do you define it adaptively? Anomaly Ratio Outgoing to Incoming Dollars within 10 minutes Normal Anomaly Time Fair Isaac Corporation.
16 % Population Self-Calibrating Outlier Model Low Risk High Risk Rate of High-Dollar Transfers To New Payee Accounts» In many applications, insufficient data exists to build a trained model, and outlier techniques need to be employed to provide fraud protection» Often one may NOT even have sufficient data to calculate outlier values» Self-calibrating outlier models rely on defining fraud variables based on prior or expert knowledge, and learning outlier values in real-time while running in production Fair Isaac Corporation. Patent Pending
17 Fraud Score Based on Outlier Detection» Transactional attributes» Evaluates outlying nature» Self-calibrates with time and behavioral shifts P R O F I L E Output Score:1-999 (high score = high fraud risk) Fair Isaac Corporation.
18 Account Score vs. Customer Score» Account score automates appropriate account action:» Contact customer & remedy account» Investigate & shut down accounts» Release/block funds» Customer score drives strategic customer decisions:» Proactive credit risk treatment» Product up-sell» Removal of customer from portfolio Securities Loans Deposit Account Credit Card Fair Isaac Corporation.
19 Connect FICO Falcon Account Fraud Scores Into FICO TRIAD Account Decisions» Fraud Risk Influences Decisions on» Credit Risk» Customer Experience» Appropriate Fees P R O F I L E Fair Isaac Corporation.
20 Individual Profiles Produce Individual Fraud Scores Customer» Growing deposit A base» Recent 10 years savings tenure trend» No Average significant mo. bal. payment $10K velocity & balance changes Online, Debit card, Check FICO Payments Falcon decreasing, Fraud Manager account Output transfers increasing» Account Starts Bill score: Pay 450 (med-low)» Customer Branch deposit score: check 280 (low) for $35K FICO TRIAD Decision: Verify ID, release funds Fair Isaac Corporation.
21 Differentiate Victim Fraud from Perpetrator Fraud Customer» Deviation Bfrom banking trends & patterns 35 years tenure» Steady increase inflows during Avg. week mo. bal. $25K» Check, Increase Branch in payment velocity Starts within day Bill Pay FICO Change Falcon in Output velocity of deposits & payments» Account score: 850 (high) ATM deposit for $5K» Customer score: 240 (low)» Reason codes: Acct take-over FICO TRIAD Decision: Contact customer, confirm acct behavior, hold funds except for branch Fair Isaac Corporation.
22 FICO Falcon Fraud Manager 6.0 for Deposit Accounts FICO Falcon Fraud Manager 6.0» Account & customer level profiling & score» 2 models» Perpetrator 1st party (new or tenured account with the intent to defraud the bank)» Victim 3rd party account take-over» Account cases» Multiple channel views» Accepts 3rd party alerts» FICO Blaze Advisor business rules management system» FICO or non-fico case manager Fair Isaac Corporation.
23 FICO Falcon Fraud Manager Faces the Future» Account focus gives perspective:» Across channel activity» On-us and off-us activity» Account detection gives perspective:» Payment & deposit hold decisions» Indication of good and bad customers» Customer profiling extends to customer decisions Fair Isaac Corporation.
24 Account Monitoring Extends Beyond Authentication 1 Scenario 1: Authentication controls only No monitoring of activity of payer or payee account that indicates high risk transaction Rise of social engineering, malware and internal fraud (the man in the middle) Fair Isaac Corporation.
25 Scenario Scenario 1: Without Falcon 6 1 Customer s user submits an online transfer of $1,000 to payee s account Accounts Investments Payments Transfer Pay to: John Smith Amount: $1, Make Payment ONLINE BANKING Fair Isaac Corporation.
26 Scenario Scenario 1: Without Falcon 6 1 A payment request is initiated and sent to Bank Customer Payer Account Bank No account level fraud check is performed Fair Isaac Corporation.
27 Scenario Scenario 1: Without Falcon 6 1 Moments later, $1,000 credited to payee s account Customer Payer Account Payee Bank/ Account Payee BAC Fair Isaac Corporation.
28 Scenario Scenario 1: Without Falcon 6 1 Moments after that, Customer the payee s account is debited and the funds sent to Barbados Payer Account Payee Bank/ Account Payee BAC Fair Isaac Corporation.
29 Account Monitoring Extends Beyond Authentication 1 Scenario 1: Authentication controls only No monitoring of activity for payee account that indicates high risk transaction Rise of social engineering, malware and internal fraud (the man in the middle) 2 Scenario 2: Account behavior monitoring and detection Analysis of activity for payer and payee account indicates a high risk transaction Fair Isaac Corporation.
30 Scenario Scenario 2: With Falcon 6 2 Customer s user submits an online transfer of $1,000 to payee s account Accounts Investments Payments Transfer Pay to: John Smith Amount: $1, Make Payment ONLINE BANKING Fair Isaac Corporation.
31 Scenario Scenario 2: With Falcon 6 2 A payment request is initiated and sent to Falcon for risk analysis Customer Payer Account/ Bank Falcon Fair Isaac Corporation.
32 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components Falcon 6 On-us Profiles Off-us Profiles Advanced Fraud Models Business Rules Fair Isaac Corporation.
33 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components Falcon 6 On-Us Profiles Off-Us Profiles Advanced Fraud Models Business Rules On-Us and Off-Us Profiles contain mathematical representations of each account s transaction history to compute feature detectors allowing for determination of patterns that are indicative of fraud Fair Isaac Corporation.
34 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components Falcon 6 On-Us Profiles Off-Us Profiles Advanced Fraud Models Business Rules Advanced Fraud Models produce a fraud score based on how abnormal this transaction is compared to the norm combined with how abnormal the behavior is from the historical behavior of these customers (payer and payee) High score indicates high likelihood of fraud Fair Isaac Corporation.
35 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components How a score is determined Payer historical behavior $ Payee historical behavior Payments behavior Transaction amount Payee account Mathematical Summaries Score Payer account Fair Isaac Corporation.
36 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components Falcon 6 On-Us Profiles Off-Us Profiles Advanced Fraud Models Business Rules Bank can deploy business rules to create cases, take automated actions, manipulate scores and other actions. High Score Rule Score <890 Score >890 Amount >$1,000 AND 3 rd payment? No Yes Reject payment request and create case Approve payment request Approve payment request and create case Fair Isaac Corporation.
37 Scenario Scenario 2: With Falcon 6 2 Falcon 6 Components High Score Rule Score <890 Amount >$1,000 AND 3 rd payment? No Yes Approve payment request Approve payment request and create case Score >890 Reject payment request and create case Reject payment requests on very high risk transactions Create ability to investigate transactions under certain scenarios Fair Isaac Corporation.
38 Scenario Scenario 2: With Falcon 6 2 A fraction of a second later, Falcon 6 score is returned to Bank Falcon 6? Fair Isaac Corporation.
39 Scenario Scenario 2: With Falcon 6 2 Bank decisions applied to the transaction based Falcon returns the score indicating the fraud on the score risk and for DECLINES the transaction this transaction Customer Payer Account/ Bank Falcon Transfer Fair Isaac Corporation.
40 Scenario Scenario 2: With Falcon 6 2 Mass Attack Scenario Payer Payer Account Payer Account Payer Account 1 Payer Account 2 Payer Account 3 Payer Account 4 Payer Account 5 Payer Account 6 Payer Account 7 Payer Account 8 Account Payee Identify suspicious activity across the account base by extracting common payee indicators Fair Isaac Corporation.
41 Scenario Scenario 2: With Falcon 6 2 Falcon 6 presents its findings High risk Bank declines to send the payment. A case is created and routed to an Analyst. Falcon 6 Payer Account Fair Isaac Corporation.
42 THANK YOU Martin Warwick Principal Consultant Fraud Solutions FICO May Fair Isaac Corporation.
Big Data Developments in Transaction Analytics
Big Data Developments in Transaction Analytics Scott M Zoldi, PhD Vice President FICO Credit Scoring and Credit Control XIII August 28-30, 2013 This presentation is provided for the recipient only and
Fraud Alert Management The Power of an Integrated Approach. Eric Kraus, Sr. Director Fraud Product Management
Fraud Alert Management The Power of an Integrated Approach Eric Kraus, Sr. Director Fraud Product Management FIS Fraud Management Who We Are FIS Fraud Management 7,600+ financial institutions served 47
FICO Enterprise Fraud and Security Management. > Protection with a holistic view.
FICO Enterprise Fraud and Security Management > Protection with a holistic view. > Fraud is everywhere. It s pervasive, invasive and harms customers, merchants and institutions alike. How can you keep
Build Deposits Profitably and Grow Customer Relationships. Manage the deposit base with proven analytics
FICO Deposit Solutions Build Deposits Profitably and Grow Customer Relationships Manage the deposit base with proven analytics The future will witness aggressive competition to win deposit accounts. To
Summary. Scott Zoldi January 2008. white paper
white paper Innovative Services Need Innovative Fraud Detection What Financial Institutions Need Now to Secure New Channels and Markets for Rapid, Profitable Growth Scott Zoldi January 28»» Summary As
A strategic approach to fraud
A strategic approach to fraud A continuous cycle of fraud risk management The risk of fraud is rising at an unprecedented rate. Today s tough economic climate is driving a surge in first party fraud for
9K: How Technology Can Address Current and Emerging Fraud Risks
9K: How Technology Can Address Current and Emerging Fraud Risks Session Level: Intermediate Tuesday, June 14-1:40-3:00 p.m. This session will explore how organizations are addressing the operational and
What s the payback on Connected Decisions?
What s the payback on Connected Decisions? Sharing data, analytics and intelligence across the customer lifecycle produces better decisions, enhanced profitability and a sustainable competitive advantage.
Top Ten Fraud Risks That Impact Your Financial Institution. Presented by Ann Davidson - VP Risk Consulting Allied Solutions LLC.
Top Ten Fraud Risks That Impact Your Financial Institution Presented by Ann Davidson - VP Risk Consulting Allied Solutions LLC Agenda Education on understanding the fraud risk Take away.. Education to
2014 Payments Fraud Survey
2014 Payments Fraud Survey Summary of Consolidated Results Payments Information & Outreach Office Federal Reserve Bank of Minneapolis December 2014 Topics Survey Methodology & Respondent Profile Fraud
Fighting ACH fraud: An industry perspective
THOUGHT LEADERSHIP Fighting ACH fraud: An industry perspective Volume 2 1 Contents 03 Introduction 04 The ACH fraud process 07 Finding the needle in the haystack 07-08 Legal landscape 09 The customer s
SAS Fraud Framework for Banking
SAS Fraud Framework for Banking Including Social Network Analysis John C. Brocklebank, Ph.D. Vice President, SAS Solutions OnDemand Advanced Analytics Lab SAS Fraud Framework for Banking Agenda Introduction
Risk Management of the financial Sector. Periklis Dontas Executive Director, Calculus Global Services Aybike Aker - Senior Consultant, FICO
Risk Management of the financial Sector Periklis Dontas Executive Director, Calculus Global Services Aybike Aker - Senior Consultant, FICO Agenda Advisory Services - The future of the financial sector
WHITE PAPER Fighting Banking Fraud Without Driving Away Customers
WHITE PAPER Fighting Banking Fraud Without Driving Away Customers Effective Methods for Targeting Cybercrime in Financial Services Table of Contents Introduction 1 Stopping Fraud: One Goal Among Many 2
Monthly Earnings Allowance
BUSINESS ACCOUNT FEE SCHEDULE The Fee Schedule is part of your Account Agreement. For all accounts but Certificates of Deposit, there is no minimum balance to open. Refer to the Account Disclosures and
Can Fraud Alerts Raise Customer Loyalty?
Can Fraud Alerts Raise Customer Loyalty? Stop fraud faster while building trust by better managing the customer experience Number 64 December 2012 For most people, being contacted by a bank about potential
Gladiator NetTeller Enterprise Security Monitoring Online Fraud Detection INFORMATION SECURITY & RISK MANAGEMENT
Gladiator NetTeller Enterprise Security Monitoring Online Fraud Detection INFORMATION SECURITY & RISK MANAGEMENT Gladiator NetTeller Enterprise Security Monitoring Online Fraud Detection Foreword The consumerization
E-Commerce, Merchant Processing, EMV and General Best Practices for Municipalities
E-Commerce, Merchant Processing, EMV and General Best Practices for Municipalities T.C. Kennedy. CTP Senior Vice President Treasury & Payment Solutions SunTrust Bank Electronic Commerce Defined Segment
WHITEPAPER. Combating Cybercrime A Collective Global Response
Combating Cybercrime A Collective Global Response Executive Summary 3 Cybercrime Onslaught Enemy at the Gates 4 Evil Nexus of Data Breaches and Fraud 4 Web Fraud Attack Channels and Vectors 5 Tools and
Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management
Using reporting and data mining techniques to improve knowledge of subscribers; applications to customer profiling and fraud management Paper Jean-Louis Amat Abstract One of the main issues of operators
Vectra Bank Colorado Personal Electronic External Transfer Enrollment Form
Vectra Bank Colorado Personal Electronic External Transfer Enrollment Form By completing this form, you will be able to electronically transfer funds from your personal checking or savings account at Vectra
An Oracle White Paper October 2009. An Integrated Approach to Fighting Financial Crime: Leveraging Investments in AML and Fraud Solutions
An Oracle White Paper October 2009 An Integrated Approach to Fighting Financial Crime: Leveraging Investments in AML and Fraud Solutions Executive Overview Today s complex financial crime schemes pose
Commercial Online Banking Frequently Asked Questions Bryn Mawr Trust Company
Commercial Online Banking Frequently Asked Questions Bryn Mawr Trust Company Bryn Mawr Trust Company August 2015 Page 1 of 9 CONTENTS Contents... 2 IMPORTANT NEWS!... 3 Fees and Enrollment... 3 Q&A: Commercial
FFIEC BUSINESS ACCOUNT GUIDANCE
FFIEC BUSINESS ACCOUNT GUIDANCE New financial standards will assist credit unions and business account holders to make online banking safer and more secure from account hijacking and unauthorized funds
HIGH YIELD CHECKING. EXPLANATION OF SOME OF OUR KEY SERVICES AND CHARGES Here are details about High Yield Checking services.
EXPLANATION OF SOME OF OUR KEY SERVICES AND CHARGES Here are details about High Yield Checking services. KEY ACCOUNT TERMS AND CHARGES: Monthly Service Charge: No monthly service charge. Includes free
one admin. one tool. Providing instant access to hundreds of industry leading verification tools.
2 7 12 14 11 15 8 16 10 41 40 42 19 49 45 44 50 48 47 51 46 52 53 55 54 56 57 67 68 1 5 39 43 58 71 81 82 69 70 88 25 29 23 26 22 3 21 28 4 6 32 30 38 33 31 37 34 35 36 63 59 64 60 62 61 65 72 73 66 74
Payments Fraud Best Practices
Stephen W. Markwell Disbursements Product Executive J.P. Morgan Pamela R. Malmos Director Finance, Treasury Operations ConAgra Foods, Inc. Fraud Prevention Laura Howley, CTP Director, Global Treasury Operations
OPERA SOLUTIONS CAPABILITIES. ACH and Wire Fraud: advanced anomaly detection to find and stop costly attacks
OPERA SOLUTIONS CAPABILITIES ACH and Wire Fraud: advanced anomaly detection to find and stop costly attacks 2 The information you need to fight fraud does exist You just have to know it when you see it
WHITEPAPER. Complying with the Red Flag Rules and FACT Act Address Discrepancy Rules
WHITEPAPER Complying with the Red Flag Rules and FACT Act Address Discrepancy Rules May 2008 2 Table of Contents Introduction 3 ID Analytics for Compliance and the Red Flag Rules 4 Comparison with Alternative
Internet Banking Authentication Guidance is Out
Brace Yourself: Updated d FFIEC Internet Banking Authentication Guidance is Out October 13, 2011 Paul Rainbow, Manager David Dyk, Manager 1 The material appearing in this presentation is for informational
Freedom Checking A Guide to Freedom Checking Fees
Monthly Service Fee Monthly Service Fee: Easy Ways to Avoid the Monthly Service Charge: $8 for accounts with e-statements $10 for accounts with paper statements Maintain a monthly minimum balance of $1,000
How To Pay A Bank Transfer At The University Of Central Florida
ELECTRONIC FUNDS TRANSFER PROCEDURE MANUAL Effective Date: 7/1/2012 Updated: July 25, 2012 Contents Introduction... 1 Incoming EFTs:... 3 ACH/Wire Transfers received... 3 Outgoing EFTs... 3 Student Direct
Report & Survey Methodology. Summary of Participants Profiles Online Fraud Survey Wave 2004 2005 2006 2007 2008 2009
Report & Survey Methodology This report is based on a survey of U.S. and Canadian online merchants. Decision makers who participated in this survey represent a blend of small, medium and large-sized organizations
ACI Card and Merchant ManagementTM solutions overview
PRODUCT LINE BROCHURE ACI Card and Merchant ManagementTM solutions overview Comprehensive credit, debit, smart card and prepaid card management End-to-end merchant account management and settlement Management
SAS Fraud Framework for Health Care Evolution and Learnings
SAS Fraud Framework for Health Care Evolution and Learnings Julie Malida, Principal for Health Care Fraud, SAS Jay King, Manager, Advanced Analytics Lab, SAS Copyright 2009, SAS Institute Inc. All rights
Managing your checking account.
We re here for you We hope you have found this guide helpful. In the future, anytime you have a question about your account, visit a Webster branch or call us. You can rely on Webster for whatever assistance
ACI SELF-SERVICE BANKING
DELIVERS CONTROL, CHOICE AND FLEXIBILITY PRODUCT FLYER ACI SELF-SERVICE BANKING SINGLE INTEGRATED PLATFORM FOR ONLINE, MOBILE AND VOICE EXTENSIBLE REAL-TIME CONSUMER AND BUSINESS TRANSACTIONS AND PAYMENTS
Deploying Insights from Online Banking Analytics in Incremental Innovation
Universal Banking Solution System Integration Consulting Business Process Outsourcing The relevance of online analytics to banking In its 2010 report on the state of online banking in the United States,
Are All High-Risk Transactions Created Equal?
Are All High-Risk Transactions Created Equal? How to Minimize FFIEC Exam Pain 1 Lee Wetherington, AAP Director of Strategic Insight ProfitStars @leewetherington Agenda New Supplement to FFIEC Guidance
Solutions for Demanding Business
Solutions for Demanding Business Authentication and the Future of Security Is user authentication enough today? Igor Gržalja Group Sales Director 17 th CEESCA Conference March 19 th 2015 While preparing
Deepening Member Relationships With Big Data And Analytics
Deepening Member Relationships With Big Data And Analytics Rich Weissman President and CEO rich.weissman@dmacorporation.com Agenda Look at ways in which the industry traditionally goes about deepening
ABA Deposit Account Fraud Survey
ABA Deposit Account Fraud Survey Presented by: Steve Kenneally, Vice President, Payments & Cybersecurity Policy Jane Yao, Senior Vice President, Benchmarking & Survey Research aba.com 1-800-BANKERS 1 2015
U.S. Smart Card Migration: Stripe to EMV Claudia Swendseid, Federal Reserve Bank of Minneapolis Terry Dooley, SHAZAM Kristine Oberg, Elavon
U.S. Smart Card Migration: Stripe to EMV Claudia Swendseid, Federal Reserve Bank of Minneapolis Terry Dooley, SHAZAM Kristine Oberg, Elavon UMACHA Navigating Payments 2014 October 8, 2014 Who We Are Claudia
Business Banking Switch Kit. Getting Started
Business Banking Switch Kit We understand that switching bank accounts can be a hassle; but at Congressional Bank we make it easy. Following the steps below will make the process straightforward and trouble-free.
An Oracle White Paper November 2012. Fraud Fight: Enterprise-wide Strategy Sets the Stage for Victory
An Oracle White Paper November 2012 Fraud Fight: Enterprise-wide Strategy Sets the Stage for Victory Executive Overview... 2 Introduction... 2 Schemes Become More Complex... 5 The Need for Speed and Cross-Channel
F I C O. February 22, 2011
F I C O Fair Isaac Corporation 901 Marquette Avenue, Suite 3200 Minneapolis, M N 5 5 4 0 2 U S A T 6 1 2-7 5 8-5 2 0 0 F 6 1 2-7 5 8-5 2 0 1 www.fico.com February 22, 2011 Jennifer J. Johnson, Secretary
FFIEC CONSUMER GUIDANCE
FFIEC CONSUMER GUIDANCE Important Facts About Your Account Authentication Online Banking & Multi-factor authentication and layered security are helping assure safe Internet transactions for banks and their
Monthly Service Charge: $8.95 Includes free Debit Cards, usage of Capital One Bank image-enabled ATMs, and access to our extensive Branch Network.
EXPLANATION OF VARIOUS KEY SERVICES AND CHARGES Here are some details about Regular Checking services. KEY ACCOUNT TERMS AND CHARGES: Monthly Service $8.95 Includes free Debit Cards, usage of Capital One
How Fraud Can Be a Great Customer Experience
How Fraud Can Be a Great Customer Experience Martin Warwick Biography Martin Warwick is Principal Consultant at FICO with specific responsibilities in Fraud Consulting a position he has held since 2007.
Don t be tomorrow s headline: Protect and secure payment information
Don t be tomorrow s headline: Protect and secure payment information Lexi Custis VP ereceivables Consultant Reid Andrews VP Treasury Management Consultant October 2015 Staunton, VA 2014 Wells Fargo Bank,
Important Update to Your Deposit Account
Important Update to Your Deposit Account Beginning February 12, 2012, U.S. Bank changed the way we post transactions to your deposit account to better align with the way you actually make those transactions.
EFT Processing. (Automatic Electronic Payment Processing) Section Contents
EFT Processing Accounts Receivable (Automatic Electronic Payment Processing) Section Contents EFT Processing Concepts & Terminology Related Setup Tables User Group Security Options How To Setup customer
Payments Insights. B2B epayments: The Continued Movement Towards Leaving the Check Behind
Payments Insights B2B epayments: The Continued Movement Towards Leaving the Check Behind Payments InsightS from a Payments Expert Contents 3 The Role of Vendor Enrollment in B2B epayments Adoption 4-5
Selecting a Secure and Compliant Prepaid Reloadable Card Program
Selecting a Secure and Compliant Prepaid Reloadable Card Program Merchants and other distributors of prepaid general purpose reloadable (GPR) cards should review program compliance as an integral part
WHITE PAPER Moving Beyond the FFIEC Guidelines
WHITE PAPER Moving Beyond the FFIEC Guidelines How Device Reputation Offers Protection Against Future Security Threats Table of Contents Introduction 1 The FFIEC Guidelines 2 Why Move Beyond Complex Device
SAS. Fraud Management. Overview. Real-time scoring of all transactions for fast, accurate fraud detection. Challenges PRODUCT BRIEF
PRODUCT BRIEF SAS Fraud Management Real-time scoring of all transactions for fast, accurate fraud detection Overview Organizations around the globe lose approximately 5 percent of annual revenues to fraud,
Fraud Management Solutions. Decision Manager Detect more fraud accurately and faster with the world s largest fraud detection radar
Fraud Management Solutions Decision Manager Detect more fraud accurately and faster with the world s largest fraud detection radar 02 Fraud Management Solutions CyberSource Decision Manager: The World
Conversion Guidebook
Conversion Guidebook Important information about changes to account terms and services for customers of Valley National Bank Table of Contents Welcome to Century Bank 1 Deposit Accounts 2 Personal Checking
The Facets of Fraud. A layered approach to fraud prevention
The Facets of Fraud A layered approach to fraud prevention Recognizing Fraud The various guises of fraud lead many organizations to believe they are not victims of deception or to vastly underestimate
PERSONAL ACCOUNT SPECIFICATIONS AND FEE LISTING
PERSONAL ACCOUNT SPECIFICATIONS AND FEE LISTING Account Opening and Usage Sterling Eagle & Club Sterling TM Eagle Checking Minimum balance to open account: $500 Monthly average balance to avoid fee: $500
Welcome Back to Community Banking. Macon-Atlanta State Bank Transition Toolkit
Welcome Back to Community Banking Macon-Atlanta State Bank Transition Toolkit 1 Welcome Letter from President/CEO James R. Neill 3 About Us 4 Key Transition Dates 5 Deposit Accounts 6-7 Statements Account
PAYROLL CARD FREQUENTLY ASKED QUESTIONS
The following document provides answers to frequently asked questions regarding the Umpqua Bank Payroll Card. Contact Customer Care at 800-650-7141 with questions. Card Basics Q. How does the Payroll Card
Mitigating Fraudulent CNP Transactions
Examination of Safeguards Electronic commerce has become a wildly successful channel for merchants and their customers. While the ability to shop online or through mail order catalogs is not new, the explosion
Niara Security Analytics. Overview. Automatically detect attacks on the inside using machine learning
Niara Security Analytics Automatically detect attacks on the inside using machine learning Automatically detect attacks on the inside Supercharge analysts capabilities Enhance existing security investments
Smarter Analytics Leadership Summit Content Review
Smarter Analytics Leadership Summit Content Review Agenda Fraud Point of View IBM Claims Fraud Solution Overview Infinity Insurance: Combating Fraud with IBM Claims Fraud Solution Building the Business
SIMPLE SWITCH KIT. We Make the Switch Simple
SIMPLE SWITCH KIT We Make the Switch Simple 5 Simple Steps To Switch Your Account The Process: 1 Open your Wells Bank account Visit your local branch and a Personal Banking Representative will answer any
Making Small Business Finance Profitable
Making Small Business Finance Profitable Key Lessons Learned about Applying New Technologies to SME Finance Peer Stein, Banking Advisory Group December 5, 2002 Shifting the Productivity Frontier Productivity
Insurance Fraud Detection System
Insurance Fraud Detection System Insurance Fraud Detection System Independent research estimates that significant amount of all insurance claims (approximately 15% and more) are fraudulent. The resulting
PayPoint.net Gateway Guide to Identifying Fraud Risks
PayPoint.net Gateway Guide to Identifying Fraud Risks Copyright PayPoint.net 2010 This document contains the proprietary information of PayPoint.net and may not be reproduced in any form or disclosed to
Electronic Funds Transfer Your Rights and Responsibilities From Security First Bank 5505 Red Rock Lane Lincoln, NE 68516
Electronic Funds Transfer Your Rights and Responsibilities From Security First Bank 5505 Red Rock Lane Lincoln, NE 68516 Indicated below are types of Electronic Fund Transfers we are capable of handling,
Supplement to Authentication in an Internet Banking Environment
Federal Financial Institutions Examination Council 3501 Fairfax Drive Room B7081a Arlington, VA 22226-3550 (703) 516-5588 FAX (703) 562-6446 http://www.ffiec.gov Purpose Supplement to Authentication in
Here are two informational brochures that disclose ways that we protect your accounts and tips you can use to be safer online.
Here are two informational brochures that disclose ways that we protect your accounts and tips you can use to be safer online. FFIEC BUSINESS ACCOUNT GUIDANCE New financial standards will assist credit
Managing Your Checking Account
Managing Your Checking Account Overview At River Valley we strive to provide value to all of our customers and partners. This module was developed to help you: Better Manage Your Checking Account. Avoid
What Is the Future of Banking Fraud Management?
What Is the Future of Banking Management? Changing market forces require a new approach to enterprise fraud management Number 62 August 2012 Enterprise fraud management (EFM) began as a compelling vision.
Understanding Big Data with Business Intelligence Tools Analytics Help Leverage Your Massive Amounts of Information
Understanding Big Data with Business Intelligence Tools Analytics Help Leverage Your Massive Amounts of Information Big data is a hot topic in a variety of industries these days. Major retailers know how
Account Rates and Terms 1st Business Checking Rates and information effective October 13, 2015
1st 1st to Earn APY to Avoid 0.00 0.00 NA $1,000 $100** Account Limitations. Transaction Limitations.* 250 transactions, plus 30 deposits (up to 300 checks deposited free). We reserve the right to require
Data Point: Checking account overdraft
Data Point: Checking account overdraft July 2014 Trevor Bakker Nicole Kelly Jesse Leary Éva Nagypál This is another in an occasional series of publications from the Consumer Financial Protection Bureau
RDC Risk Management Best Practices -A Financial Institution Perspective
RDC Risk Management Best Practices -A Financial Institution Presented By: John Leekley, Founder & CEO Ed McLaughlin, Executive Director RemoteDepositCapture.com October, 2008 Agenda Definitions & Clarifications
FraudNet Alert Guide
FraudNet Alert Guide Use this guide to understand, prioritize, and respond to FraudNet alerts you receive from the SettleMINT EFT team. FraudNet can help protect your credit union and your members from
The Predictive Fraud and Abuse Analytic and Risk Management System
The Predictive Fraud and Abuse Analytic and Risk Management System Empowering healthcare payers and stakeholders in preventing and recovering fraudulent healthcare payments IkaIntegrity : Your real-time
We have made it easy and hassle-free for you to switch banks.
SwitchKit We have made it easy and hassle-free for you to switch banks. Just complete and sign the forms provided in this packet and send them to the appropriate organizations it s as easy as that. Open
Products. Small Business Banking Banking Solutions That Meet the Needs of Your Small Business Customers
Products Small Business Banking Banking Solutions That Meet the Needs of Your Small Business Customers Products Small businesses make up 10 percent of a bank s accounts on average, but typically generate
echeck.net Developer Guide
echeck.net Developer Guide Advanced Integration Method (AIM) Transactions Authorize.Net Developer Support http://developer.authorize.net Authorize.Net LLC 082007 Ver.1.0 Authorize.Net LLC ( Authorize.Net
Webster Opportunity Checking. $16.95 (or $11.95 with Direct Deposit 2 )
Fee Schedule for Consumer Accounts A Guide to Your Account At, we re committed to helping you find the right account to meet your needs. We ve prepared the following Account Guide to make sure you understand
Account-to-Account Transfer Services Risk
Account-to-Account Transfer Services Risk This white paper is part of the Risk Management White Paper Series, which CUNA Mutual Group provides exclusively to its Bond policyholders. TABLE OF CONTENTS Table
Putting You and Your Business First
Putting You and Your Business First A guide to your new business accounts and services FirstMerit puts you and your business first. FirstMerit can make a true difference when it comes to helping you build
Webster Opportunity Checking. $16.95 (or $11.95 with Direct Deposit 2 )
Fee Schedule for Consumer Accounts A Guide to Your Account At, we re committed to helping you find the right account to meet your needs. We ve prepared the following Account Guide to make sure you understand
June 30, 2015. <Name> <Address 1> <Address 2> <City>, <State> <Zip> Important changes to your Checking account coming August 3 rd.
June 30, 2015 , Important changes to your Checking account coming August 3 rd Dear Member, As part of the integration of HealthOne into New England Federal
Electronic Funds Transfer
Electronic Funds Transfer Types of Transfers, Frequency and Dollar Limitations Prearranged Transfers Preauthorized Credits. You may make arrangements for certain direct deposits to be accepted into your
Fair Isaac Corporation (FICO) : Company Profile and SWOT Analysis
Brochure More information from http://www.researchandmarkets.com/reports/2692319/ Fair Isaac Corporation (FICO) : Company Profile and SWOT Analysis Description: Synopsis 'Fair Isaac Corporation (FICO)
Quick Reference Guide
Quick Reference Guide Visa DPS Prepaid Processing Frequently Asked Questions XX Thank you for your interest in Visa DPS prepaid processing. When you start looking for ways to enter or expand your presence
Money and Banking. Introduction. Learning Objectives
Money and Banking Introduction Money and Banking Learning Objectives Lesson 1 Time Value of Money: Time is Money! Distinguish between simple interest and compound interest. Calculate simple interest and
Business Online Banking & Bill Pay Guide to Getting Started
Business Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Business Online Banking. Whether you re
62 nd Annual Retail & Small Business Banking Conference Using Retail Incentives to Drive Growth
62 nd Annual Retail & Small Business Banking Conference Using Retail Incentives to Drive Growth April 11, 2013 What We ll Be Covering Today What s Going on Right Now in Retail Banking? Expected Trends
Contents. 4 Welcome to ATBOnline Business. 5 How to Use This Guide
Contents 4 Welcome to ATBOnline Business 5 How to Use This Guide 6 Roles and Entitlements in ATBOnline Business 6 Administrator Role 6 User Roles 6 Transaction Limits 7 User Procedures 7 Accessing ATBOnline
A Guideline Document on. Duplicate Image/IRD Prevention and. Detection
A Guideline Document on Duplicate Image/IRD Prevention and Detection Created by the: CheckImage Collaborative Raising awareness, promoting the benefits, and encouraging best practices for image exchange
EFT Industry and BSA/AML Dan Altman
EFT Industry and BSA/AML Dan Altman Sr. IT and Risk Consultant Background Dan Altman, Sr. IT and Risk Consultant SHAZAM Internal Audit SHAZAM Secure o IT Exam, ACH Exam, BSA Exam, IT Consulting, Security
Business Online Banking
Business Online Banking User Guide Rev. 01/11 Table of Contents Logging In... 1 Viewing the Online Banking Agreement... 3 Changing Your Company Password... 4 Cash User Login Screen... 5 Changing Your Cash
STATE BANK OF PAKISTAN
STATE BANK OF PAKISTAN 1 st Quarterly Report on The Retail Payment Systems of Pakistan (Paper Based and EBanking) FY 28-9 Payment Systems Department (Development & Policy Division) Table of Contents The