Insurance Excellence in UK P&C. Igal Mayer, Chief Executive, Norwich Union Insurance Goldman Sachs European Financials Conference Berlin 2008
|
|
- Bonnie Harmon
- 8 years ago
- Views:
Transcription
1 Insurance Excellence in UK P&C Igal Mayer, Chief Executive, Norwich Union Insurance Goldman Sachs European Financials Conference Berlin 2008
2 Disclaimer This presentation may include oral and written forward-looking statements with respect to certain of Aviva s plans and its current goals and expectations relating to its future financial condition, performance and results. These forward-looking statements sometimes use words such as anticipate, target, expect, estimate, intend, plan, goal, believe or other words of similar meaning. By their nature, all forward-looking statements involve risk and uncertainty because they relate to future events and circumstances which may be beyond Aviva s control, including, among other things, UK domestic and global economic and business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of regulatory authorities, the impact of competition, the possible effects of inflation or deflation, the timing impact and other uncertainties relating to acquisitions by the Aviva Group and relating to other future acquisitions or combinations within relevant industries, the impact of tax and other legislation and regulations in the jurisdictions in which Aviva and its affiliates operate, as well as the other risks and uncertainties set forth in our 2007 Annual Report to Shareholders. As a result, Aviva s actual future financial condition, performance and results may differ materially from the plans, goals and expectations set forth in Aviva s forward-looking statements, and persons receiving this presentation should not place undue reliance on forward-looking statements. Aviva undertakes no obligation to update the forward-looking statements made in this presentation or any other forward-looking statements we may make. Forward-looking statements made in this presentation are current only as of the date on which such statements are made.
3 European Financials Conference: Climbing a wall of uncertainty
4 An increasingly global company 60 billion Sales 30 billion 3% 5% 24% 34% 34% Asia Pacific North America 10% UK GI UK life Europe FY 2007 sales 49bn (1) 9% 25% 12% 29% 40% General Insurance 75% Long Term Savings FY 2000 (1) 2007 total long-term savings new business sales and G.I. and health net written premiums FY 2007
5 One Aviva, twice the value Purpose Prosperity & peace of mind Vision One Aviva, twice the value Purpose Vision Strategic priorities Manage composite portfolio Build global Asset Management Allocate capital rigorously Increase customer reach Boost productivity Targets 98% meet or beat COR Long Term Savings growth targets 350m cost savings by end 2009 Double IFRS EPS by 2012 at the latest x dividend cover 12.5% ROCE Group strategy and targets Asset Aviva Management Investors Globally integrated business Transform the investment model Increase third party business UK Market leadership Address legacy Transform business model Exploit UK synergies Generate capital Europe Scale, growth, capital Seize unique growth opportunities Leverage scale Generate capital N. America Double scale Focus: top 5 in chosen segments Integrate '07 Expand products, distribution 08+ Asia Pacific Scale, growth Prioritised portfolio Regional operating model Investment required Regional / BU strategies
6 Our priorities: realising the potential of One Aviva Our purpose The leading UK P&C insurer Purpose Vision Capital generator for the group UK Strategic priorities Targets Our priorities iti Delivering across the cycle: Market leadership Address legacy Transform business model Exploit UK synergies Generate capital UK Europe N.America Asia Pacific - Expense management - Building core insurance capability - Flattening the impact of claims inflation - Winning customers & brokers A Focus on Insurance Excellence
7 The UK market leader Rest of Market 37.6% HBOS 2.5% BUPA 3.4% Allianz 4.0% Source: Datamonitor 2007 AIG 5.2% Aviva 14.4% Zurich 5.6% AXA 6.5% RBSI (including Direct Line) 12.3% RSA 8.5% Consolidated market top 6 insurers have over 50% market share Aviva is the largest P&C insurer in UK Top 1 or 2 position in all our major classes Unique business model - Balanced mix of personal and commercial - Multi-distribution - Powerful brands Consistently delivering performance - 98% or better COR since bn operating profit over last 5 years (1) Excludes impact of 2007 summer floods Our composite model and scale delivers market advantage
8 Unparalleled distribution reach DIRECT BROKERS PARTNERS 3,000 brokers Banking Retail Affinity Powerful brands #1 in the SME market Insurer of the year 2003 to 2007 over 100 others Leading shares in each channel
9 Forward Focus: Insurance Excellence Retailer Insurer Historical retail focus to build distribution
10 Forward Focus: Insurance Excellence Insurance excellence Building core insurance capability Expense management & scale benefits Retailer Insurer Operational excellence & customer service Pride and passion for insurance Focus on the fundamentals
11 Insurance Excellence: A New Operating Model Sales and Operations Marketing Underwriting, Pricing and Product Support Functions Simplified structure
12 Insurance Excellence Expense management - the promise of scale UK best of breed expense ratio 1 applied to NUI channel / product mix Personal Lines NUI Expenses UK Best of Breed Best of Breed Co. 2 Motor 16.1% 12.3% Property 11.0% 9.7% Creditor 1.3% 1.3% RAC Rescue 27.5% 27.5% Commercial Lines Motor 13.8% 8.2% Property 16.3% 15.2% Liability 11.6% 11.6% Direct Line, Fortis Direct Line, NU NU NU Brit Axa NU NUI Total 13.9% 12.0% Source: FSA Returns (2006) (1) Expense ratios exclude CHE and commission (2) Based on leading cost performance in channel, weighted to reflect NUI mix Ambition to deliver industry leading expense ratio
13 Insurance Excellence Expense management - the promise of scale Inflation and one-off Costs 11 (38) (125+) Programme 1: Prioritisation and focus e.g. 76m reduction in marketing spend (200) 33m reduction in IT costs Expense ratio 13.9% 52m less change activity Total 200m savings already in train for 2008 Expense ratio 12.4% Expense ratio reduced from 13.9% to 12.4% 3 Starting RAC 2006 C&E Prog point integration 2 savings (1) e.g. Investment in brand and technology, VAT on offshoring and pre-contracted property and IT costs (2) Over and above c 60m in 2006 (NB: 54m additional benefits outside overhead cost base) (3) Additional benefits exist outside overhead cost base Ambition to deliver industry leading expense ratio
14 Insurance Excellence Expense management - the promise of scale Inflation and one-off Costs 11 (38) (125+) Progress has been good: (200) 114 less senior managers than last year simplifying our business Expense ratio 13.9% IT project spend halved Expense ratio 12.4% Marketing campaigns consolidated 3 Starting RAC 2006 C&E Prog point integration 2 savings (1) e.g. Investment in brand and technology, VAT on offshoring and pre-contracted property and IT costs (2) Over and above c 60m in 2006 (NB: 54m additional benefits outside overhead cost base) (3) Additional benefits exist outside overhead cost base Programme 1: Confident in our delivery
15 Insurance Excellence Expense management - the promise of scale Inflation and one-off Costs 11 Expense ratio 13.9% (38) (125+) (200) Further activity planned to realise ambition Programme 2: Re-engineering service and processing centres Dealing with inherited legacy Fewer products from over 70 to under 20 Increasing self service Right first time reduce follow up enquiry by 50% Expense ratio 12.4% 3 Starting RAC 2006 C&E Prog point integration 2 savings (1) e.g. Investment in brand and technology, VAT on offshoring and pre-contracted property and IT costs (2) Over and above c 60m in 2006 (NB: 54m additional benefits outside overhead cost base) (3) Additional benefits exist outside overhead cost base Programme 2 focus on re-engineering our service offering
16 Programme 2: Re-engineering service & processing centres Operations Today 2010 End State Vision Glasgow Bishopbriggs Dundee Perth Personal Mixed Commercial Noida Bishopbriggs Perth Personal Mixed Commercial Noida Leeds Belfast Bradford Sheffield Liverpool Manchester Cheadle Stretford Birmingham Leicester Norwich Pune Cheadle Manchester Stretford Leicester Norwich Pune Bristol Basildon Ipswich Southend Bangalore Chennai Southend Bangalore Southampton Exeter Worthing Offshore locations to be confirmed following ongoing commercial negotiations with offshore partners Operational & service excellence
17 Programme 2: Re-engineering service & processing centres 2010 End State Vision Centres of Excellence Create 7 Centres of Excellence \ 1) PL Sales and Servicing (incl. HNW and IB) 2) Commercial Lines Sales and Servicing 3) Collections 4) Liability and Bodily Injury Claims 5) Personal Motor Claims 6) Commercial Motor Claims 7) Household Claims (incl. Commercial Property) Personal Mixed Commercial Levers Primary Customer Access Channels (As Is / To Be) - Illustrative Contact Channel Web Self service Sales 50% / 60% Servicing 0% / 39% Claims Reporting 0% / 5% Claims Tracking 0% / 30% Direct Telephony 50% / 40% 100% / 61% 100% / 95% 100%/ 70% Bishopbriggs Perth Noida Broker SS EDI Telephony SS ebroking 80% / 85% 20% / 15% 4% / 40% 0% / 5% 100% / 95% 0% / 5% 0% / 30% 100% / 70% 0% / 30% Telephony 96% / 60% 100% / 95% 100% / 70% Cheadle Manchester Stretford Leicester Norwich Southend Bangalore Pune CP Web Self service Telephony 5% / 24% 95% / 76% 0% / 18% 100% / 82% 0% / 5% 100% / 95% 0% / 30% 100% / 70% We will create seven Centres of Excellence to consolidate like functions, simplify processes and drive overall performance to best-in-class standards Offshore locations to be confirmed following ongoing commercial negotiations with offshore partners Operational & service excellence
18 Insurance Excellence Expense management - the promise of scale UK best of breed expense ratio 1 applied to NUI channel / product mix Personal Lines NUI Expenses UK Best of Breed Best of Breed Co. 2 Motor 16.1% 12.3% Direct Line, Fortis Property 11.0% 9.7% Direct Line, NU Creditor 1.3% 1.3% NU RAC Rescue 27.5% 27.5% NU Aim to be UK low cost producer Commercial Lines Motor 13.8% 8.2% Property 16.3% 15.2% Liability 11.6% 11.6% Brit Axa NU NUI Total 13.9% 12.0% Delivering the promise of scale
19 Insurance Excellence Building core insurance capability Premium rating leadership Motor rates: 16% Q Household rates: 10% Q Commercial rates: 5% November % 8.0% 6.0% 4.0% 2.0% 0.0% -2.0% -4.0% -6.0% -8.0% Commercial Lines Trends Progress being made but market conditions are still tough 3.1% 1.6% 1.1% Liability Property Motor ZERO Demonstrating leadership in the market
20 Insurance Excellence Flattening impact of claims inflation 0 % Impact of claims initiatives on inflation (Major Classes) Personal Motor Household Commercial Motor Commercial Property Commercial Liability Underlying Inflation Inflation after Benefits Commercial Motor - Average Settlement Cost Track record of delivering significant cost reduction 2007: Delivered > 75m benefit 2008 plans in train to deliver 100m+ of sustainable benefits across: bodily injury costs recoveries credit hire bill claims settlement Efficiency makes it easier for our customers Flattening the impact of inflation through to 2010
21 Insurance Excellence Winning customers & brokers Customers Summer floods % by Xmas, 80% by Easter World class 80% net promoter score in RAC Re-launch our flagship, Norwich Union Direct Brokers Insurer of the Year five years running Grew file count in a shrinking 2007 market Clear commitment to independent brokers Will sign up to deals based on sustainable, long term models Winning in a highly competitive market
22 Offshore locations to be confirmed following ongoing commercial negotiations with offshore partners One Aviva, twice the value Retailer Insurer Sales and Marketing Underwriting, Pricing and Product Operations Support Functions Bishopbriggs Perth 2010 End State Vision Personal Mixed Commercial Noida Create 7 Centres of Excellence 1) PL Sales and Servicing (incl. HNW 4) Liability and Bodily Injury Claims \ and IB) 2) Commercial Lines Sales and Servicing 5) Personal Motor Claims 3) Collections 6) Commercial Motor Claims 7) Household Claims (incl. Commercial Property) Primary Customer Access Channels (As Is / To Contact Channel Sales Servicing Claims Reporting Claims Tracking Be) - Illustrative Web Self service 50% / 60% 0% / 39% 0% / 5% 0% / 30% Direc t Telephony 50% / 40% 100% / 61% 100% / 95% 100%/ 70% SS EDI 80% / 85% 0% / 5% 0% / 30% Telephony 20% / 15% 100% / 95% 100% / 70% Brok er SS ebroking 4% / 40% 0% / 5% 0% / 30% Telephony 96% / 60% 100% / 95% 100% / 70% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% -2.0% Cheadle Manchester Stretford Leicester Norwich Pune CP Web Self service Telephony 5% / 24% 95% / 76% 0% / 18% 100% / 82% 0% / 5% 100% / 95% 0% / 30% 100% / 70% -4.0% -6.0% -8.0% Southend Bangalore Liability Property Motor ZERO
23 Offshore locations to be confirmed following ongoing commercial negotiations with offshore partners One Aviva, twice the value Retailer Insurer Sales and Marketing Underwriting, Pricing and Product Operations Support Functions Bishopbriggs Perth 2010 End State Vision Personal Mixed Commercial Noida Create 7 Centres of Excellence 1) PL Sales and Servicing (incl. HNW 4) Liability and Bodily Injury Claims \ and IB) 2) Commercial Lines Sales and Servicing 5) Personal Motor Claims 3) Collections 6) Commercial Motor Claims 7) Household Claims (incl. Commercial Property) Primary Customer Access Channels (As Is / To Contact Channel Sales Servicing Claims Reporting Claims Tracking Be) - Illustrative Web Self service 50% / 60% 0% / 39% 0% / 5% 0% / 30% Direc t Telephony 50% / 40% 100% / 61% 100% / 95% 100%/ 70% SS EDI 80% / 85% 0% / 5% 0% / 30% Telephony 20% / 15% 100% / 95% 100% / 70% Brok er SS ebroking 4% / 40% 0% / 5% 0% / 30% Telephony 96% / 60% 100% / 95% 100% / 70% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% -2.0% Cheadle Manchester Stretford Leicester Norwich Pune CP Web Self service Telephony 5% / 24% 95% / 76% 0% / 18% 100% / 82% 0% / 5% 100% / 95% 0% / 30% 100% / 70% -4.0% -6.0% -8.0% Southend Bangalore Liability Property Motor ZERO Building Aviva from the inside
24 One Aviva, twice the value Outlook UK GI cash generator to fuel global growth Progress to date 200m cost savings in train More to come Rates Motor / home Commercial = >inflation = positive territory Commitment remains to 98% of better globally Insurance Excellence
25 Insurance Excellence in UK P&C Igal Mayer, Chief Executive, Norwich Union Insurance Goldman Sachs Insurance Conference Berlin 2008
UK Life, Driving value through excellence
UK Life, Driving value through excellence Investor and Analyst Event, Wednesday 6 th May 2009 Andrew Moss NUL18.11.08 Disclaimer This presentation may include oral and written forward-looking statements
More informationUBS Global Financials Conference
UBS Global Financials Conference George Culmer, Group CFO Simon Lee, CEO International 11 May 21 AGENDA Overview George Culmer, CFO UK International Simon Lee, CEO International Emerging Markets Wrap up
More informationCapital management. Philip Scott, Group Finance Director
Capital management Philip Scott, Group Finance Director Disclaimer This presentation may include oral and written forward-looking statements with respect to certain of Aviva s plans and its current goals
More informationRichard Harvey Group Chief Executive Aviva plc
Richard Harvey Group Chief Executive Aviva plc Capturing value in a challenging environment UBS Warburg Conference New York 29 April 2003 Disclaimer 2 This presentation may contain certain forward-looking
More informationMerrill Lynch conference Living in a 1% world 8 October 2003. Richard Harvey. Group Chief Executive
Merrill Lynch conference Living in a 1% world 8 October 2003 Richard Harvey Group Chief Executive Disclaimer This presentation may contain certain forward-looking statements with respect to certain of
More informationMike Biggs Group Finance Director. Catching the wave of bancassurance
Mike Biggs Group Finance Director Catching the wave of bancassurance European financials and the search for growth Goldman Sachs Banking and Insurance Conference Venice June 2002 Disclaimer This presentation
More informationNorwich Union Insurance Delivering Shareholder Value
Norwich Union Insurance Delivering Shareholder Value Norwich Union Insurance Delivering Shareholder Value Patrick Snowball Chief Executive Programme Introduction Strategic overview Financial management
More informationMorgan Stanley 10th Annual European Financials Conference. Mark Wilson Chief Executive Officer. March 2014
Morgan Stanley 10th Annual European Financials Conference Mark Wilson Chief Executive Officer March 2014 1 Disclaimer Cautionary statements: This should be read in conjunction with the documents filed
More informationChief executive, Norwich Union General Insurance
Igal Mayer Chief executive, Norwich Union General Insurance Introduction Q: You were recently appointed Chief Executive of Aviva's UK General Insurance business, having previously run Aviva Canada. So
More informationDirect Line Insurance Group plc Trading Update for the first quarter of 2016
Direct Line Insurance Group plc Trading Update for the first quarter of 4 May Direct Line Group s Trading Update relates to the first quarter ended ch, and contains information to the date of publication.
More informationWillis Group Holdings. February 2014 I Bank of America Merrill Lynch Insurance Conference
Willis Group Holdings February 2014 I Bank of America Merrill Lynch Insurance Conference Disclaimer Important disclosures regarding forward-looking statements These presentations contain certain forward-looking
More informationAllianz Insurance UK. Jon Dye CEO Allianz Insurance UK. Inside Allianz Series London, June 19, 2015
Allianz Insurance UK Jon Dye CEO Allianz Insurance UK Inside Allianz Series London, June 19, 2015 Allianz Insurance UK UK at a glance Key data 2014 Population: 64.5mn GDP (GBP): 1,758bn GDP growth: 2.6%
More informationStandard Life Investments strengthens strategic position through acquisition of Ignis Asset Management
For release at 07:00 (UK time) 26 March 2014 Standard Life Investments strengthens strategic position through acquisition of Ignis Asset Management Acquisition of Ignis Asset Management by Standard Life
More informationAgeas UK - Delivering on our Non-Life strategy. Barry Smith CEO Ageas UK
Ageas UK - Delivering on our Non-Life strategy Barry Smith CEO Ageas UK INVESTOR DAY 2012 Investor Day 2012 Company profile Delivering our strategy Conclusions Investor Day 24&25 September 2012 - Andaz
More informationThe importance of participating in European Consolidation. Goldman Sachs European Financials Conference 8th June 2006
The importance of participating in European Consolidation Goldman Sachs European Financials Conference 8th June 2006 Forward Looking Statement 2 This document contains certain forward-looking statements
More informationCJS Winter Investor Conference January 14, 2015
CJS Winter Investor Conference January 14, 2015 Forward Looking Statements This presentation contains certain forward-looking statements concerning the Company's operations, performance, and financial
More information2. The UK Life and Non-Life Insurance Market Size by Value, 2001-2015
TABLE OF CONTENTS 1. The UK Insurance Market Introduction 2. The UK Life and Non-Life Insurance Market Size by Value, 2001-3. The UK Life and Non-Life Insurance Density, Premium Per Capita, USD, 2001-4.
More informationPRESS RELEASE Full year results Ageas UK, 12 February 2015
PRESS RELEASE Full year results Ageas UK, 12 February 2015 Ageas UK delivers profitable performance in 2014 Executive Summary Profitable performance despite challenging market conditions and first quarter
More informationFocus on Wealth Management in the UK life & pension market. June 24, 2010
Focus on Wealth Management in the UK life & pension market June 24, 2010 Cautionary note concerning forward-looking statements Certain statements contained herein are forward-looking statements including,
More informationCompetitor Profiles of the Top UK Commercial Insurers
A Datamonitor report Competitor Profiles of the Top UK Commercial Insurers Published: Jul-05 Product Code: Providing you with: Key statistical data on each of the players profiled including GEP, market
More informationRe: Agreement to Commence the Process for the Acquisition of Amlin, a UK Insurance Holding Company by Mitsui Sumitomo Insurance
September 8, 2015 MS&AD Insurance Group Holdings, Inc. Re: Agreement to Commence the Process for the Acquisition of Amlin, a UK Insurance Holding Company by Mitsui Sumitomo Insurance Mitsui Sumitomo Insurance
More informationBROKER ACADEMY PROGRAMME 2013 (ALL REGIONS INCLUDING LONDON)
BROKER ACADEMY PROGRAMME 2013 (ALL REGIONS INCLUDING LONDON) The CII Broker Academy is bringing first-class training to your region. Below are details of forthcoming Face-to- Face regional training events
More informationGoldman Sachs European Financials Conference Improving growth and profitability in life insurance. Bruno Pfister, Group CEO Berlin, 11 June 2008
Goldman Sachs European Financials Conference Improving growth and profitability in life insurance Bruno Pfister, Group CEO Berlin, 11 June 2008 Agenda 1. Profitable growth: strong delivery since 2003 2.
More informationLife & Protection. Scott Ham CEO. John Hunter COO. Analyst & Investor Conference
Life & Protection Scott Ham CEO John Hunter COO Analyst & Investor Conference New York City, December 2010 Key messages Grow profitable new sales Leverage expertise to increase recruiting and expand existing
More informationRemarks by George Quinn (slides 2 to 12), Chief Financial Officer of Zurich Insurance Group.
Q1 Results 2015 Remarks by George Quinn (slides 2 to 12), Chief Financial Officer of Zurich Insurance Group. May 7, 2015 Slide 2: Key highlights Good morning or good afternoon. My name is George Quinn
More informationAviva General Insurance Digital, analytics and opportunities to grow underwriting profits
Aviva General Insurance Digital, analytics and opportunities to grow underwriting profits Maurice Tulloch Chairman Global, General Insurance and CEO, UK&I GI 49 Aviva General Insurance at a glance Cash
More informationThe Canada Life Assurance Company ANNUAL REPORT
The Canada Life Assurance Company 2007 ANNUAL REPORT CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION This report contains some forward-looking statements about the Company, including its business
More informationW. R. Grace & Co. Settlement of PI Trust Deferred Payment Obligations
W. R. Grace & Co. Settlement of PI Trust Deferred Payment Obligations August 4, 2014 Disclaimer Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 This presentation contains
More informationPRESS RELEASE 3M 2015 results Ageas UK, 8 May 2015
PRESS RELEASE 3M 2015 results Ageas UK, 8 May 2015 Profitable first quarter for Ageas UK Executive Summary Increased year on year profit reflecting benign weather impact Net profit of GBP 12.0 million
More informationStandard Life plc. Solvency II and capital insight session
Standard Life plc Solvency II and capital insight session This presentation may contain certain forward-looking statements with respect to certain of Standard Life's plans and its current goals and expectations
More informationPRESS RELEASE 9M results Ageas UK, 6 November 2013
PRESS RELEASE 9M results Ageas UK, 6 November 2013 Ageas UK delivers good result in tough conditions Executive Summary Continued growth in net profit Net profit up 5.6% to GBP 73.7 million (9M 2012: GBP
More informationFull year results. March 2012
2 0 1 1 Full year results March 2012 1 DISCLAIMER Safe Harbour Statement This presentation contains forward-looking statements (made pursuant to the safe harbour provisions of the Private Securities Litigation
More information2016 Interim Results Presentation 24 November 2015
2016 Interim Results Presentation 24 November 2015 Disclaimer This presentation includes statements that are, or may be deemed to be, forward-looking statements. These forward-looking statements can be
More informationSecure Trust Bank PLC. 2014 YEAR END RESULTS 19th March 2015
Secure Trust Bank PLC 2014 YEAR END RESULTS 19th March 2015 Introduction PAUL LYNAM Chief Executive Officer Strategy Continues to Deliver Maximise shareholder value by: To maximise shareholder value through
More informationHow To Buy Chubb For $28.3 Billion In Cash And Stock
ACE TO ACQUIRE CHUBB FOR $28.3 BILLION IN CASH AND STOCK Complementary Businesses and Skills Will Create Global P&C Industry Leader with Superior Product, Customer and Distribution Channel Capabilities
More informationAnnual Press Conference 2015. 18 March 2015
Annual Press Conference 2015 18 March 2015 AGENDA Annual Press Conference 2015 Topic Speaker Time 1. Welcome Hubertus Spethmann 10.00 am 2. 2014 at a glance 2.1. Highlights Steven Holland 2.2. Financial
More informationUK General Insurance Competitor Tracker - Q2 2007 (Competitor Focus)
A Datamonitor Brief timely UK General Insurance Competitor Tracker - Q2 2007 (Competitor Focus) Reacting to the latest news breaking in your industry focused Publication Date: Jul-07 Product Code: primary
More informationLife Insurance: Focus on Quality Providers
Life Insurance: Focus on Quality Providers 34 th Annual AIFA Conference March 2009 Peter Rubenovitch Senior Executive Vice President and Chief Financial Officer Legal Disclaimer Caution Regarding Forward-Looking
More informationThe financial information referenced in this presentation does not contain sufficient detail to
Annual General Meeting 2008/09 Disclaimer The following presentation ti is being made only to, and is only directed d at, persons to whom such presentation may lawfully be communicated ( relevant persons
More informationUK High Value Home Insurance 2010
Brochure More information from http://www.researchandmarkets.com/reports/1215438/ UK High Value Home Insurance 2010 Description: UK High Value Home Insurance 2010 presents a detailed examination of the
More informationNews from The Chubb Corporation
News from The Chubb Corporation The Chubb Corporation 15 Mountain View Road P.O. Box 1615 Warren, New Jersey 07061-1615 Telephone: 908-903-2000 Chubb Reports Fourth Quarter Net Income per Share of $2.35;
More informationUK Business Performance. Graham Bartlett, Chief Financial Officer, E.ON UK E.ON Capital Market Day UK. June 29, 2005
UK Business Performance Graham Bartlett, Chief Financial Officer, E.ON UK E.ON Capital Market Day UK June 29, 2005 Topics for today 1 Financial Performance 2 Integration 3 Risk Management Framework 2 E.ON
More informationAsset Management Executing our strategy
Asset Management Executing our strategy Analyst & Investor Conference, London June 19, 2013 Sarah Russell Chief Executive Officer Asset Management Philip Smith Chief Financial Officer Asset Management
More informationInvestor Presentation Acquisition of General Electric s Transportation Finance Business
Investor Presentation Acquisition of General Electric s Transportation Finance Business September 10, 2015 September 10, 2015 0 Forward Looking Statements & Non-GAAP Measures Caution Regarding Forward-Looking
More informationHow To Invest In Panin Life
June 4 th 2013 Koichiro Watanabe President and Representative Director The Dai-ichi Life Insurance Company, Limited Code: 8750 (TSE First section) Investment in an Indonesian Life Insurance Company, PT
More informationRemarks by George Quinn (slides 2, 11 and 12), Chief Financial Officer, and Vibhu Sharma (slides 3 to 10), Group Controller of Zurich Insurance Group.
Q1 Results 2014 Remarks by George Quinn (slides 2, 11 and 12), Chief Financial Officer, and Vibhu Sharma (slides 3 to 10), Group Controller of Zurich Insurance Group. May 15, 2014 Slide 2: Key messages
More informationASPEN INSURANCE HOLDINGS LIMITED REPORTS SECOND QUARTER 2006 EARNINGS. Net profit of $101.8 million for three months ended June 30, 2006
FOR IMMEDIATE RELEASE Investor Contact: Aspen Insurance Holdings Limited T 441-297-9382 Noah Fields, Head of Investor Relations Julian Cusack, Chief Financial Officer European Press Contact: The Maitland
More informationStudent Living Index 2016 QUANTITATIVE STUDY AMONG UNIVERSITY STUDENTS IN THE UK
Student Living Index 2016 QUANTITATIVE STUDY AMONG UNIVERSITY STUDENTS IN THE UK Initial headlines Key Findings Portsmouth has topped the Student Living Index charts as the most cost effective city. Students
More informationPHOENIX GROUP: IGNIS ASSET MANAGEMENT PRESENTATION. Phoenix Group is today holding a Capital Markets Event to focus on Ignis Asset Management.
For immediate release, Monday 17 October 2011 PHOENIX GROUP: IGNIS ASSET MANAGEMENT PRESENTATION Phoenix Group is today holding a Capital Markets Event to focus on Ignis Asset Management. Chris Samuel,
More informationPublic and Product Liability Insurance in the UK, Key Trends and Opportunities to 2017
Brochure More information from http://www.researchandmarkets.com/reports/2894825/ Public and Product Liability Insurance in the UK, Key Trends and Opportunities to 2017 Description: - The report provides
More informationNews from The Chubb Corporation
News from The Chubb Corporation The Chubb Corporation 15 Mountain View Road P.O. Box 1615 Warren, New Jersey 07061-1615 Telephone: 908-903-2000 FOR IMMEDIATE RELEASE Chubb Reports 4th Quarter Net Income
More informationFOSSIL GROUP, INC. REPORTS FOURTH QUARTER AND FISCAL YEAR 2014 RESULTS; Fourth Quarter Net Sales of $1.065 Billion; Diluted EPS Increases 12% to $3.
FOSSIL GROUP, INC. REPORTS FOURTH QUARTER AND FISCAL YEAR 2014 RESULTS; Fourth Quarter Net Sales of $1.065 Billion; Diluted EPS Increases 12% to $3.00 Fiscal Year 2014 Net Sales Increase 8% to $3.510 Billion;
More informationCentral & Eastern Europe Executing our strategy
Central & Eastern Europe Executing our strategy Analyst & Investor Conference, London June 19, 2013 Gábor Kepecs Management Board Member Chief Executive Officer CEE Michal Biedzki Chief Executive Officer
More informationDelivering sustainable global growth
Delivering sustainable global growth Driving profits by growing third party assets Keith Skeoch CEO, Standard Life Investments This presentation may contain certain forward-looking statements with respect
More informationPresentation of AXA UK & Ireland operations. Nicolas Moreau, CEO October 1st, 2007
Presentation of AXA UK & Ireland operations Nicolas Moreau, CEO October 1st, 2007 Cautionary statements concerning forward-looking statements Certain statements contained herein are forward-looking statements
More informationPRESS RELEASE 3M results Ageas UK, 14 May 2014
PRESS RELEASE 3M results Ageas UK, 14 May 2014 Ageas reports income growth amid tough trading conditions Profit impacted by storms and floods, Ageas continues to help affected customers Executive Summary
More informationAGM Presentation 27 November 2015
AGM Presentation 27 November 2015 Agenda Overview Segments Services Consumer Lending Business Lending Financial results 2015 5 Year Strategic Plan 2016 to 2020 July to October 2015 2 Overview Overview
More informationProperty & Casualty: AXA Direct
Investor Day 4 December, 2013 Property & Casualty: AXA Direct Stéphane Guinet CEO, AXA Global Direct Cautionary note concerning forward-looking statements Certain statements contained herein are forward-looking
More informationCorporate & Investment Banking Top 5 position in Europe
15 June 2010 Corporate & Investment Banking Top 5 position in Europe Séverin Cabannes Deputy Chief Executive Officer Michel Péretié Head of Corporate and Investment Banking A model able to generate strong
More informationPartnership Assurance Group plc ( Partnership ) Q1 Interim Management Statement
14 May 2014 Partnership Assurance Group plc ( Partnership ) Q1 Interim Management Statement Partnership today announces its Interim Management Statement for the period from 1 January 2014 to 13 May 2014,
More informationZurich Financial Services Merrill Lynch Banking & Insurance Conference: Growth Opportunities Post Crisis?
Zurich Financial Services Merrill Lynch Banking & Insurance Conference: Growth Opportunities Post Crisis? Dieter Wemmer Chief Financial Officer London, Disclaimer and cautionary statement Certain statements
More informationFinance. Peter Van Rossum. Chief Financial Officer September 19, 2014. SBM Offshore 2014. All rights reserved. www.sbmoffshore.com
Finance Peter Van Rossum Chief Financial Officer September 19, 2014 SBM Offshore 2014. All rights reserved. www.sbmoffshore.com Disclaimer Some of the statements contained in this presentation that are
More informationPhoenix Group Holdings: Q1 2015 Interim Management Statement 24 April 2015
Phoenix Group announces cash generation of 87 million in the three months to 31 March 2015 and remains on track to meet all its financial targets Financial and operational highlights in the three months
More information30 January 1998 FOR IMMEDIATE RELEASE
Proposed acquisition of LGT Asset Management Division and Preliminary Results for the year ended ember 1997 30 January 1998 FOR IMMEDIATE RELEASE The Board of AMVESCAP PLC has entered into an agreement
More informationCIBC Grows Asset Management Business with Investment in American Century Investments. July 15, 2011
CIBC Grows Asset Management Business with Investment in American Century Investments July 15, 2011 A Note about Forward-Looking Statements From time to time, we make written or oral forward-looking statements
More information2014 HALF YEAR RESULTS 4 September 2014
862m H1 2014 Revenues 2014 HALF YEAR RESULTS 4 September 2014 57% of Revenues for International in H1 2014 21,657 Employees In H1 2014 Disclaimer This presentation contains forward-looking statements (as
More informationFY2010 Results Presentation. 23 March 2011
FY2010 Results Presentation 23 March 2011 Disclaimer This document is of a purely informative nature and does not constitute an offer to sell, exchange or buy, or the solicitation of an offer to buy, securities
More informationFor personal use only. DIGITAL PERFORMANCE GROUP Annual General Meeting 29 November 2013
DIGITAL PERFORMANCE GROUP Annual General Meeting 29 November 2013 FY13 Financial Result 35,000 30,000 29,856 FY12 FY13 25,000 23,861 20,000 15,000 10,000 5,000 - (5,000) 3,055 2,767 1,123 1,164 (1,932)
More informationSecure Trust Bank PLC. 2015 INTERIM RESULTS 21st July 2015
Secure Trust Bank PLC 2015 INTERIM RESULTS 21st July 2015 Introduction & business review PAUL LYNAM Chief Executive Officer Strategy continues to deliver Maximise shareholder value: To maximise shareholder
More informationFor personal use only
d ASX Announcement NOT FOR DISTRIBUTION OR RELEASE IN THE UNITED STATES 30 March 2015 Slater and Gordon executes agreement to acquire Quindell s Professional Services Division and launches A$890m accelerated
More informationMunich Re Group Merrill Lynch CEO Banking & Insurance Conference
Merrill Lynch CEO Banking & Insurance Conference Growth Opportunities Post Crisis? i Nikolaus von Bomhard Chairman of the Board of Management 8 October 2008 Agenda Munich Re well positioned during capital
More informationFrequently Asked Questions Q3 2006
Frequently Asked Questions Q3 2006 1. Were there any unusual or one-time items in your Q3 results? CIBC s reported diluted earnings per share (EPS) for the third quarter were $1.86. Our EPS was increased
More informationPRUDENTIAL PLC 2002 NEW BUSINESS RESULTS. Total Group insurance and investment sales of 27.6 billion, an increase of 29 per cent on 2001.
Embargo: 07.00 hrs Thursday 23 January 2003 PRUDENTIAL PLC 2002 NEW BUSINESS RESULTS Total Group insurance and investment sales of 27.6 billion, an increase of 29 per cent on 2001. Group insurance sales
More informationDelivering superior customer experiences and stable returns. Gjensidige Insurance Group July 2015
Delivering superior customer experiences and stable returns Gjensidige Insurance Group July 2015 Attractive value proposition Proven track-record Strong position in attractive market place Scalable hard-to-copy
More informationE.SUN FHC Financial Review of 3Q 2015
E.SUN FHC Financial Review of 3Q 2015 Nov. 2015 Disclaimer This Presentation is provided by E.SUN Financial Holding Co., Ltd. ( E.SUN FHC ). E.SUN makes no guarantee or warranties as to the accuracy or
More informationACE Limited Bärengasse 32 CH-8001 Zurich Switzerland
ACE Limited Bärengasse 32 CH-8001 Zurich Switzerland acegroup.com @ACEGroup NEWS RELEASE ACE Reports First Quarter Operating Income of $745 Million or $2.25 per Share, P&C Combined Ratio of 88.4% and Operating
More informationRecommended Offer for Alliance & Leicester. 14 July 2008
Recommended Offer for Alliance & Leicester 4 July 008 Disclaimer This document does not constitute an offer to sell, or an invitation to subscribe for or purchase, any securities or the solicitation of
More informationEVERY DAY MATTERS. Forward looking statements. Preliminary results 2011. 14 March 2012
1 EVERY DAY MATTERS. Preliminary results 14 March 2012 Forward looking statements. 2 This document may contain certain forwardlooking statements relating to Legal & General Group, its plans and its current
More informationTransform, innovate, diversify Case study Italy, Spain, Poland ING Investor Day Brunon Bartkiewicz Head Retail Banking International, Rest of Europe
Transform, innovate, diversify Case study Italy, Spain, Poland ING Investor Day Brunon Bartkiewicz Head Retail Banking International, Rest of Europe Amsterdam - 31 March 2014 www.ing.com Key messages A
More informationJupiter Fund Management plc. Preliminary Results: 7 March 2012
Jupiter Fund Management plc Preliminary Results: 7 March 2012 Forward-looking statements This presentation may contain certain forward-looking statements with respect to certain plans of Jupiter Fund Management
More informationInvestors Day 2012 Swiss Life Asset Managers. Patrick Frost, Group Chief Investment Officer Zurich, 28 November 2012
Investors Day 2012 Swiss Life Asset Managers Patrick Frost, Group Chief Investment Officer Zurich, 28 November 2012 Key messages Swiss Life Asset Managers aims to significantly increase its external customer
More informationSHINE CORPORATE LTD. 2013 Annual Results
SHINE CORPORATE LTD 2013 Annual Results Disclaimer This presentation contains certain forward-looking statements with respect to the financial condition, results of operations and business of Shine Corporate
More informationThe Allstate Corporation. Bernstein 2015 Strategic Decisions Conference Thomas J. Wilson: Chairman and Chief Executive Officer May 28, 2015
The Allstate Corporation Bernstein 2015 Strategic Decisions Conference Thomas J. Wilson: Chairman and Chief Executive Officer May 28, 2015 Forward-Looking Statements and Non-GAAP Financial Information
More informationTalanx generates solid growth in 2014
Talanx generates solid growth in 2014 Gross written premiums up 3.0 percent at EUR 29.0 billion EBIT rises to EUR 1.9 billion (+7.1 percent) Group net income improves by 5.0 percent to EUR 769 million
More informationKey performance indicators
The information included in the following sheets of this Excel file forms an integral part of the Aegon press release on the Q2 results 2013 as published on August 8, 2013. Cautionary note regarding non-ifrs
More informationIntact Financial Corporation (TSX: IFC) Investor Presentation February 2012
Intact Financial Corporation (TSX: IFC) Investor Presentation February 2012 Canada s leader in auto, home and business insurance Who we are 1 Distinct brands Largest P&C insurer in Canada $6.5 billion
More informationWestern Union. Scott Scheirman, EVP and CFO. March 11, 2013
Western Union Scott Scheirman, EVP and CFO March 11, 2013 SAFE HARBOR This presentation contains certain statements that are forward-looking within the meaning of the Private Securities Litigation Reform
More informationAsset quality remained strong and in line with expectations with a continued low level of impairments in the quarter.
VIRGIN MONEY: Q3 2015 TRADING UPDATE Virgin Money Holdings (UK) plc (the Group ) has delivered a strong trading performance in the third quarter of 2015 as it continues to create Britain s leading challenger
More informationSecond Quarter 2015 Earnings Call July 22, 2015
Second Quarter 2015 Earnings Call July 22, 2015 Forward-Looking Statements This presentation may contain statements, estimates or projections that constitute forward-looking statements as defined under
More informationFull Year Results 2014
Full Year Results 2014 18 March 2015 Conference call on FY Results 2014 Corporate Finance & Investor Relations AGENDA FY 2014 results presentation Highlights 2014 Financials 2014 Outlook 2015 Appendix
More informationVaughan Bowen, MD/CEO
M2 Results Presentation (1H11) For the half year ended 31 December 2010 For the half year ended 31 December 2010 Vaughan Bowen, MD/CEO Disclaimer The release, publication or distribution of this presentation
More informationPRESS RELEASE. Ana Botín: Santander is well positioned to face the challenges. We will lead change GENERAL SHAREHOLDERS MEETING
PRESS RELEASE GENERAL SHAREHOLDERS MEETING Ana Botín: Santander is well positioned to face the challenges. We will lead change Banco Santander has room for growth within our customer base and in our ten
More informationINDIVIDUAL SAVINGS ACCOUNTS (ISAs) Individually crafted investment solutions
INDIVIDUAL SAVINGS ACCOUNTS (ISAs) Individually crafted investment solutions 01 An Individual Savings Account (ISA) is a tax-efficient investment that allows you to invest a defined amount of money each
More informationAgreement to Acquire 100% Ownership of Protective Life Corporation
[Unofficial Translation] June 4, 2014 Koichiro Watanabe President and Representative Director The Dai-ichi Life Insurance Company, Limited Code: 8750 (TSE First section) Agreement to Acquire 100% Ownership
More informationColleen Johnston Group Head Finance & CFO TD Bank Financial Group. Citi Financial Services Conference
Colleen Johnston Group Head Finance & CFO TD Bank Financial Group Citi Financial Services Conference January 28, 2009 Caution regarding forward-looking statements From time to time, the Bank makes written
More informationOrganic Growth and Strategic Acquisitions. Delivered record 66 million of validated cost savings to our customers
2014 Preliminary Results For the year ended 31 December 2014 Organic Growth and Strategic Acquisitions Delivered record 66 million of validated cost savings to our customers Agenda Overview Financial highlights
More informationDiscover Financial Services. Discover Overview. December 2006
Discover Overview December 2006 Legal Notice The information herein contains forward-looking statements, including without limitation statements about the expected effects, timing and completion of the
More informationMorgan s Queensland Investor Conference
Morgan s Queensland Investor Conference Mark Ley Head of Investor Relations 21 2 Agenda Suncorp s history and operations Insurance a fascinating industry! Positive industry developments for Suncorp Bank
More informationQ1 RESULTS 2015 30 APRIL 2015. Harald Wilhelm I Chief Financial Officer
1 Q1 RESULTS 2015 30 APRIL 2015 Harald Wilhelm I Chief Financial Officer SAFE HARBOUR STATEMENT 2 Disclaimer This presentation includes forward-looking statements. Words such as anticipates, believes,
More information