EDS Storage Services Building on the EDS Agility Alliances. Shuky Peleg Solution Development EDS Israel December 5 th, 2006

Transcription

1 EDS Storage Services Building on the EDS Agility Alliances Shuky Peleg Solution Development EDS Israel December 5 th, 2006

2 Our Alliances Ensures delivery of best in class solutions Drives IT service innovation and cost leadership Provides multi-vendor service delivery alternatives Assures maximized business performance, minimized cost, and mitigated risk

3 Our Alliances

4 Ability to differentiate Managed Services will sustain EDS market leadership Storage presents opportunities to demonstrate EDS innovation in on-demand services and provide proof point for utility transformations Gartner Leaders Quadrant 2004 Gartner Leaders Quadrant 2005 EDS gained a leadership position in 2003, recognized for the first time in this service segment EDS continues to hold a leadership position in 2004, and 2005 The market continues to be dominated by hardware manufacturers expanding into storage services Agile Infrastructure strategy, together with alliance synergy, improves EDS competitive position

5 End-to-end Services Virtual Services Agility Managed Server Traditional Packages Building blocks for efficient/effective IT mgmt. Aligned to client s existing siloed approach. Accommodate traditional data centre environments while aligning for future transformation. Managed Mainframe Traditional Packages Migrate clients processing into EDS Service Delivery Centre Agile Packages Highly leveraged environment within utility framework, virtually managed, low priced, high stability and efficient processing Transformational Packages Client processes converted to EDS leveraged tools, procedures & hosting templates Agile Packages Apply standardization, integration, increased automation and virtualized services for leveraged high value IT services. Cost effective entry into utility services Data Center Modernization Time Delivers virtualized compute solution with a pay-for-use pricing model. Contains an integrated set of managed services, hardware and enabling technologies. Automated allocation of virtualized resources as needed for maximum flexibility and ROI. Transition Consolidate Standardize Automate Virtualize Hardware, Software, Support, Tools and Processes Data Centres, Processors, Data/Storage, Applications Document, Baseline, Transition, Environment As Is Utilitize Capacity and Storage on demand Pay-by-Drink, Variable Pricing Server, Storage, Network, Applications INFORMATION OPTIMIZATION SERVICES Edge, FSA, , Database, Mission Critical Management of Environment, Patch/ Code Deployment and Asset Tracking INFORMATION PROTECTION SERVICES Edge, Foundation, Important, Crucial, Mission Critical MANAGED STORAGE SERVICES Workplace, Departmental, Essential, Enhanced, Premier

6 EDS Storage Services Foundation for Information Lifecycle Management Service Levels based on primary information access, provisioning and performance requirements MANAGED STORAGE SERVICES Primary Storage Services INFORMATION OPTIMIZATION SERVICES Archiving Services INFORMATION PROTECTION SERVICES Backup, Restore and Replication Services Services Levels that deliver to business based policies, industry compliance, and best practices EDS Storage Services effectively manages, protects, stores and retrieves client data using proven strategies and methods to manage the lifecycle information. Service Levels based on recovery time and recovery point objectives

7 EDS Managed Storage Services Enterprise Premier Designed for high-end, e-commerce capabilities as storage needs become more elastic Enterprise Enhanced Provides additional performance, increased redundancy, and software exploitation for e-commerce clients requiring increased support as their needs become more dynamic Breadth of Service Workplace Enterprise Essential Provides scalability that allows a simple, economical entry point into a sophisticated SAN environment designed for increased scalability, availability, and information protection Departmental Offered in either a leveraged or dedicated storage environment bringing a client NAS or SAN capabilities on smaller departmental size storage devices to handle a myriad of storage needs Provides local storage through a Managed Storage service allowing a simple, minimal entry point into managed storage for a distributed storage architected design Routine Business Importance Mission Critical

8 EDS Information Protection Services Mission Critical Protection Non-disruptive replication for the most demanding key business processes, such as financial trading, customer transactions and business-to-business commerce. Business Crucial Protection Breadth of Service Information Protection Foundation Non-intrusive backup for business operations supporting enterprisewide revenue growth, productivity, and cost of goods sold. Business Important Foundation Nearline backup for server file systems and databases with supporting business applications for business processes such as procurement, project management, supply chain management, and self-service personnel management Tape based back up suited for non-revenue generating business processes such as marketing, advertising, routine production data, and internal communications. Or Remote Location Backup, cost effective automatic backup solution for remote branches Mobile Information Protection Automated backup for PCs and laptops delivered in an on-demand model Business Importance Routine Mission Critical

9 EDS Information Optimization Services EDS is the only global provider offering tiered archival services Information Optimization Services Compliance Services File System Archiving Database Archiving (Oracle) Benefits Lower overall TCO of data storage and retention Offloading aged data to a more costeffective platform Structured accessibility, integrity and recoverability

10 EDS Compliance Services EDS Compliance Service is a managed service to all enterprises. Benefits Reduced Turnaround For Searches Retention and Retrieval Policies Secure, Reliable Environment Reduced IT Burden Helps in Compliance Challenges

11 EDS File System Archiving Information Optimization Service to improve service levels and reduce costs Benefits Long Term Retention Secure, Reliable Environment Reduced IT Burden Helps in Compliance Challenges User Transparency Per GB/Per Mo. Pricing

12 Backup and Archive Are Not the Same Recovery Process Archive Process (Information Protection Services) Backup & Protection A secondary copy of information Used for recovery operations Improves availability by enabling application to be restored to Point in time, i.e., Last Backup, Last Synch point or Last Transaction. Typically short-term (weeks or months) Data typically overwritten on periodic basis, based on versions & Days Not for regulatory compliance though some are currently forced to use, and not meeting requirements (Information Optimization Services) Archive Primary copy of information Available for information retrieval Adds operational efficiencies by moving fixed/unstructured content out of operational environment Typically long-term (months, years, or decades) Data typically maintained for analysis, value generation or compliance Useful for compliance and should take into account information retention policy, based on internal governances & government regulations

13 FSA Architecture Diagram File Systems Clients Source Sun, HP, Dell, IBM Host-Based File Systems CIFS NTFS IP Discover Report Alert/Monitor Delete MSS Storage, DAS Archive Appliance Copy/Migrate EMC DiskXtenderfor Windows EMC Visual SRM Recall/Retrive Policy Engine Target EMC Centera

14 Integrated EMC Partner Solutions DiskXtender for File System Archiving to Centera Primary storage DiskXtender EMC Centera DiskXtender allows automated and transparent file migration from primary storage to Centera DiskXtender supports the Centera API, providing direct access to CAS features and functionality

15 EDS Storage Services: Service Expansions Underway an to Build Enterprise Foundation for ILM Value "EDS has the most comprehensive set of tiered services in the market. Fred Moore, Horizon Information Strategies Managed Storage Services Information Optimization Services Information Protection Services Business Foundation Business Edge Workplace Storage delivered to the Edge over WAFS to meet Workplace & distributed storage solution requirements Edge Archiving Data archiving for workstations and mobile devices Departmental Data Center Cost-effective entry into managed services for departmental storage solution requirements File System Archiving Utility-based archive platform for file system & other needs Business Important Enterprise Essential Cost -effective entry into enterprise storage providing the foundation for usagebased services and networked storage Compliance Services Medium term archiving, centralized direct access online media at per mailbox price Business Crucial Enterprise Enhanced Increased exploitation of SAN architecture and software feature capabilities to increase scalability, availability, and recoverability Database Archiving Offloading aged data from production databases; for < costs; > business performance Mission Critical Enterprise Premier Fully exploit technology with sophisticated software solutions and hardware configurations; providing multi-site solutions with highest availability with scalable in terabytes on demand Mission Critical Archiving Long term compliant archiving with direct access to online media; tamper-proof retention Mobile Information Protection RTO: Hours RPO: last backup Workplace server and PC data protection in a per seat subscription Information Protection Foundation RTO: Hours to Days RPO: last backup Centralized Backup off line media backup with optional Distributed Information Protection Business Important Protection RTO: Hours RPO: last backup Nearline protection for backup & recovery Business Crucial Protection RTO: < 1 Hour RPO: last data sync Non-intrusive backup & local replication services Mission Critical Protection RTO: < 1 Minute RPO: Last Transaction Non-disruptive backup & remote replication

16 Mapping Storage Tiers with Business Needs Example: Financial Services Value Managed Storage Services Information Optimization Services Information Protection Services Business Edge Daily Customer Service Business Foundation Customer Accounts Recorders Business Important Home Loans Business Crucial Electronic Transfer of Funds Mission Critical Trading Floor, Equities Branch Customer Service records Archived Check Image Files System Archived Customer Account Notification Archive Credit Cards Apps DB Archived Compliance Transactions Archived Customer Service PC Protection Customer Accounts Records Tape Backup Home Loan Recovery Electronic Transfer of Funds A-Sync Replication Trading Floor, & Equities Sync - Replication

17 Basic Products With the Tiers Mission Critical Business Crucial Business Edge Workplace Edge Archiving Mobile Information Protection Business Foundation Departmental CLARiiON CX3/5/700 San Mgr, NS5xx, NS7xx, Anti Virus, Celerra Replicator (opt), CC File System Archiving VSRM, Disk Extender, Centera Information Protection Foundation SUN & STK, TSM, NetWorker, NetBackup Business Important Enterprise Essential DMX 3000, 3 800,1000,2000 EMC ControlCenter, Optimizer, San Mgr KVS Centera Archiving Business Important Protection SUN, TSM, NetWorker, NetBackup CDL300, CDL700 Networker, Netbackup, TSM Enterprise Enhanced DMX 3000, ,2000, 800, EMC ControlCenter, Powerpath, Optimizer, San Mgr Database Archiving Centera Business Crucial Protection Enterprise: Timefinder, BCV, SRDF-A Departmental: Mirrorview, Sync/A-Sync Snapview Enterprise Premier EMC ControlCenter, Powerpath, Optimizer, San Mgr Mission Critical Archiving Centera Replicator, Centera Gov Ed (opt), SRDF-S 800, DMX 3000, ,2000, Mission Critical Protection Information Information Protection Optimization Managed Storage Services

18 EDS Orchestrating Industry Storage Collaboration Multi-faceted Storage Collaboration with Industry Leaders EDS Built the Agile Development Center the industry s first facility dedicated to next generation service delivery model Redefine how IT and business services are delivered EDS expertise reflects a microcosm of the IT industry which accelerates partner collaboration Provides a single point of accountability EMC Industry-leading technology solution partner for storage in Agile Enterprise Joint development on EMC software and product enhancements to accelerate industry capabilities Accelerate ILM and virtualization capabilities Prominent placement in EDS next generation IT service delivery platform Cisco Market leading partner advancing Storage Area Network and virtualization impact Extend the network vision to the storage area network Joint development on industry inhibitors that delay network-based virtualization adoption Corporate Engineering collaboration improving Advanced Storage technology products & innovation

19 EDS Storage Credentials Only global service provider for managed enterprisewide set of storage services from the desktop to the data center Managing over 12 petabytes of online data, and over 200 petabytes of managed backup data First in the industry with a managed storage service foundation for ILM First in the industry for managed file system archiving Delivery of a utility model for over six years ITIL-based processes, International Organization for Standardization (ISO) certifications, registered under the American Standards Institute

20 Thank You! eds.com EDS and the EDS logo are registered trademarks of Electronic Data Systems Corporation. EDS is an equal opportunity employer and values the diversity of its people Electronic Data Systems Corporation. All rights reserved.