Georgia State University CIS 8000 IT Project Management. Upon completion of the course, students should be able to:

Transcription

1 Georgia Sae Universiy CIS 8000 IT Projec Course Descripion This course examines he defining characerisics of IT projecs, especially involving he developmen of sofware inensive sysems, and inroduces he suden o a variey of projec managemen echniques ha can be applied in an IT projec conex. This course provides an inroducion o he disciplined approaches o IT projec managemen. While IT projecs are similar in some ways o oher ypes of projecs, hey pose unique challenges for he managers and organizaions ha underake hem. IT projec managemen is paricularly challenging because of several facors including: (1) he rapid pace of echnological changes occurring in he IT field, (2) he invisible naure of sofware, (3) he ever -presen pressure o add new feaures and funcionaliy o sysems, and (4) he difficuly of managing he organizaional changes ha accompany mos IT implemenaions. In spie of he advanced echnology ha surrounds compuer-based informaion sysems, IT projec managemen in mos organizaions is no very disciplined. This course will give sudens an undersanding of he mos common processes, ools, echniques, and heories ha are necessary o manage IT projecs. Managing IT projecs ha follow boh plan-driven radiional developmen mehods as well as agile mehods will be covered. Learning Objecives Upon compleion of he course, sudens should be able o: Ariculae similariies and differences beween IT projecs and oher ypes of projecs. Undersand he role of he sofware developmen processes and he characerisics of producs resuling from ha process Apply general projec managemen compeencies o IT projecs. Apply he echniques and develop he documens relaed o IT projec managemen. Undersand how o apply differen life-cycle models design IT projecs. Undersand he naure of projecs ha plan plan-driven and agile developmen mehodologies. Idenify IT projec risks and develop risk miigaion sraegies. Idenify cases of IT projec escalaion and de-escalae roubled IT projecs. Undersand how he organizaional environmen can faciliae IT projec success. Undersand how o faciliae learning in and learning from IT projecs. Caalog Descripion This course examines he defining characerisics of IT projecs, especially involving he developmen of sofware inensive sysems, and inroduces he suden o a variey of projec managemen echniques ha can be applied in an IT projec conex. This course provides an

2 inroducion o he disciplined approaches o IT projec managemen. While IT projecs are similar in some ways o oher ypes of projecs, hey pose unique challenges for he managers and organizaions ha underake hem. This course will give sudens an undersanding of he mos common processes, ools, echniques, and heories ha are necessary o manage IT projecs. Managing IT projecs ha follow boh plan-driven radiional developmen mehods as well as agile mehods will be covered. Tenaive Plan This course has ambiious objecives and will be only as beneficial o you as you wan o make i for yourself. Due o he exensive se of opics covered, i is imporan for he suden o keep up wih he readings and exercises as he class progresses. Alhough I will ry o mainain he class schedule and objecives, I may need o make adjusmens. Tenaive Plan This course has ambiious objecives and will be only as beneficial o you as you wan o make i for yourself. Due o he exensive se of opics covered, i is imporan for he suden o keep up wih he readings and exercises as he class progresses. Alhough I will ry o mainain he class schedule and objecives, I may need o make adjusmens. Class Topic Readings Deliverables 1 Inroducion Inroducion o PM 2 Projec Selecion Managing large, complex, highly compressed projecs Projec Charer SS: Chapers 1,2,3 Why IT projecs fail hp:// jec/sory/0,10801,99488,00.hml Companies Don' Learn From Previous IT Snafus hp:// gemen/sory/0,10801,53014,00.hml Hoes IT skills Play: Projec Simulaion: Scope, Resources, Schedule [Sudy.ne] Lisen: hp://specrum.ieee.org/podcas/compuing/sofware/big-iprojecs-fail-worldwide Read: Classic Misakes A case sudy in classic misakes Read: BAE Auomaed Sysems (A): Denver Inernaional Airpor Baggage-Handling Sysem - [sudy.ne] Profile Sar Individual 4 (Projec Simulaion)

3 3 Sofware Cos Esimaion 4 Scheduling Nework Analysis and Duraion Esimaion SS: Chaper 3 L. Kappelman, R. McKeeman, and L. Zhang, Early warning signs of projec failure, Informaion Sysems, vo. 23, No. 4, [Sudy.Ne] R. Nelson, IT Projec : Infamous failures, classic misakes and bes pracices, MIS Quarerly Execuive, Vol. 6, No. 2, 2007 [Sudy.Ne] Read: A&D High Tech (A): Managing Projecs for Success [Sudy.ne] Individual 1 SS: Chaper 4 Group 1 (BAE Projec) 1 Due 5 Scheduling and Tradeoff analysis Tes 1 PERT PERT Z- Table 6 Porfolio Real- Opions McFarlan, F.W. "Porfolio Approach o Informaion Sysems," Harvard Business Review, Vol. 59, No. 5, 1981, pp [sudy.ne] R. Fichman, M. Keil, and A. Tiwana, Beyond Valuaion: Opions hinking in IT projec managemen, California Review, Vo. 47, No. 2, 2005 [Sudy.Ne] 2 Due Managing Risk SS: Chaper 5 Keil, M, Cule, P.E., Lyyinen, K., Schmid, R.C. A framework for Idenifying Sofware Projec Risks, Communicaions of he ACM, Vol. 41, No. 11, November 1998,

4 pp [sudy.ne] COTS Implemena ion Drummond, H., Are we any close o he end? Escalaion and he case of Taurus, Inernaional Journal of Projec, Vol. 17, No.1, 1999, pp [sudy.ne] Keil, M., and Tiwana, A. Beyond Cos: The Drivers of COTS Applicaion Value, IEEE Sofware, Vol. 22, No. 3, pp [sudy.ne] Individual 2 7 Raional Unified Process Projec Budgeing An ERP Sorey A, B, C and D [sudy.ne] HELDMAN: Chaper 5,10 Case sudy on RUP: hp://www- 106.ibm.com/developerworks/raional/library/4474.hml?ca=dnp- 317 Group Presenaion 2: Prepare presenaion on An ERP Sory Projec Conrol EVA example SS: Chaper 7 CASE: AekPC Projec Office Resource Loading and Leveling Pos-Projec Audi 8 Escalaion in Sofware Projecs Timberjack Pars: Packaged Sofware Selecion Projec [sudy.ne] C. L. Iacovou and A. Dexer, Turning Around Runaway IT Projecs, California Review, Vo. 46, No. 4, [Sudy.Ne] J. Grenny, D. Maxfield and A. Shimberg, How Projec Leaders can overcome he crisis of silence, MIT Sloan Review, Vol. 48, No. 4, [Sudy.ne] Group 3 (California DMV or Affordable Care Ac Implemena ion)

5 Managing Ousourced Projecs Repor by he Sae Audior of California concerning he California DMV projec Mary C. Laciy, Shaji A. Khan, Leslie P. Willcocks, A review of he IT ousourcing Agile Mehods Agile Projec Agile Simulaion IT projec evaluaion lieraure: Insighs for pracice, The Journal of Sraegic Informaion Sysems, Volume 18, Issue 3, Sepember 2009, Pages Individual 3 T. Abdel Hamid and S. Madnick, Lessons Learned from Modeling he Dynamics of Sofware Developmen, Communicaions of he ACM, 37, 10, Ocober 1994, pp [sudy.ne] R. Baskerville, B. Ramesh, L. Levine, and J. Pries-Heje, High Speed Sofware Developmen Pracices: Wha works, Wha doesn, IEEE IT Professional, July-Aug, [Sudy.Ne] L. Cao, B. Ramesh, T. Abdel-Hamid, Modeling Dynamics in Agile Sofware Developmen, ACM Transacions on Informaion Sysems, December 2010, pp [Sudy.ne] CASE: Jharna Sofware. [sudy.ne] Techniques For Measuring IT's Effeciveness, Informaion Week, Oc. 23, Due Complee Individual 4 (Projec Simulaion) Tes2 Prerequisie Policy This course is par of a series of courses designed o each sysems analyss and designers of omorrow. As such, i requires a good background in compuers. A suden mus fulfill he following course prerequisies as lised in he Caalog descripion: CSP: I, II, III, IV, V, VI. Course Maerial A. Required Texbook

6 None B. Reference Maerial Heldman: K. Heldman, Projec Professional Exam Sudy Guide, Wiley, (Copy disribued o you) FOR PMP Exam K. S. Rubin, Essenial Scrum: A Pracical Guide o he Mos Popular Agile Process (Addison-Wesley Signaure Series (Cohn)) Addison-Wesley Professional; 1 ediion (Augus 5, 2012) (Noed as Rubin in Syllabus copy disribued o you) Jag Sodhi and Prince Sodhi, IT Projec Handbook, Conceps 2001 (Noed as SS in Syllabus) Ken Schwaber, Agile Projec wih Scrum, Microsof Press 2004 (192 pages), ISBN: X Kenneh R. Bainey, Inegraed IT Projec : A Model-Cenric Approach, Arech House 2004 (504 pages), ISBN: B. Walers and Z. Tang (Eds), IT-Enabled Sraegic : Increasing Reurns for he Organizaion, Idea Group Publishing, A Guide o he Projec Body of Knowledge (PMBOK Guide), Third Ediion, Projec Insiue 2008, ISBN: Excerps from he 2000 ediion of he PMBOK are available for free download from PMI ( Richard Bechold, Essenials of Sofware Projec, Conceps 2007, ISBN: (Chaper 1). C. CLASS HANDOUTS / OVERHEADS: Available on Desire2Learn TOOLS 1. COCOMO ool available a hp://diana.nps.edu/~madachy/ools/cocomoii.php 2. Mirosof Projec The bes way o obain access o MS Projec is hrough he CIS Deparmen and he Microsof Developer's Nework Academic Alliance (Microsof DreamSpark). The CIS Deparmen a GSU is now licensed under he MSDN Academic Alliance (MSDNAA) Program which enables every suden and faculy member o access all of he sofware available under he Program. Microsof's e-academy is responsible for making his sofware available o everyone for direc download over he Inerne. The MSDNAA daabase of CIS courses regisered sudens was compiled from hose sudens who were regisered as CIS Majors and were aking classes his semeser ONLY. If you have flagged your GSU Direcory Informaion as "BLOCKED-CONFIDENTIAL", you will have o come o he Deparmen and sign a release. This is done only ONCE per semeser. To become an eligible user, you have o be a curren CIS course suden and he upload will auomaically regiser you sending all he informaion o your suden GSU. Please refer o DREAMSPARK Maser End-User License Agreemen. Sudens and faculy can access his sofware a hp://msdn.e-academy.com/gsu_cis. Here you can download and access he complee suie of Microsof developer ools,

7 servers, and plaforms. There is no charge o download he sofware as long as you are an eligible user in he Sysem. There are some seleced producs ha have he opion of purchasing he media for a minimum charge. DO NOT wai unil he day before he assignmen is due o make sure you can access he sofware. I can ake several days o ge your informaion ino he sysem. The sofware packages on DREAMSPARK are no demos; hey are full copies. Be forewarned ha he MS Projec sofware you will need for his course is no insalled in he universiy compuer labs. 3. Sofware Projec Simulaion The simulaion of sofware projecs will be demonsraed using a sysem dynamic simulaion ool.