EDUC 893: Social & Organizational Aspects of Learning Technology Design Fall Semester 2012 Tuesdays 4:30pm, Surrey Room 3050

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1 EDUC 893: Social & Organizational Aspects of Learning Technology Design Fall Semester 2012 Tuesdays 4:30pm, Surrey Room 3050 Dr. Alyssa Wise Surrey Course Overview This course looks at the design of learning technologies from a socio-cultural perspective. It is based on the idea that the ultimate success of today s learning technologies depend not only on how good the products are with respect to traditional criteria of engineering, content coverage, and cognitive engagement, but on how the technologies are taken up and used within the broader context of an organization or social group. This refers both to challenges of technology adoption, but also to the fact that the learning enabled by the technologies occurs in a social context. Understanding these issues is especially important given the current explosion of Web 2.0 applications such as online communities, wikis, and multi-player games which emphasize online sharing and collaboration over the centralized distribution of information. This raises several important questions for learning technology designers and scholars: 1. What makes a particular technology for teaching, learning, or knowledge development "fit" a social or organizational context such as a workplace, school, or university? 2. How can we practically come to understand such contexts in ways that will help us design effective learning technologies? 3. What role do social elements play in learning and how can we design learning environments that promote desired kinds of interactions? We will explore these questions through readings, class discussion and hands-on projects. Students will collect real-world data to analyze a context for learning and use design software to create a prototype for a social learning website. Learning Outcomes In this course you will: 1. Develop an understanding of the rationales for considering learning technology design from a social / organizational perspective and how these views have evolved. 2. Become familiar with several tools for analyzing and designing learning environments from a social / organizational perspective including Activity Theory and Community of Practice Theory. 3. Gain competency in creating high-fidelity web prototypes 4. Develop your abilities and confidence to actively engage in discourse about the analysis and design of learning technologies. Course Requirements 1. Participation in Class Activities and Learning Community (20%) From a socio-cultural perspective, individual learning is often conceptualized as the development of your trajectory as a participant in and contributor to the knowledge practices of a community. In this course, your classmates and myself might be thought of as your most immediate community, and one of my goals for the class is to help you become more able, confidant and active engaging in discourse with us about the analysis and design of learning technologies form a social perspective. To this end, I am asking you to be both deliberate and reflective in how you engage with this course

2 as both an individual and a member of the learning community. You will have the opportunity to set personal goals for your engagement in the course and reflect on the evidence of your progress towards them and trajectory of participation at several points in the term. Course evaluation of participation will come from both you and me. Below I outline some of my goals and expectations; in the first class you will develop your own as well. (Note: This is a variation of the reflective process developed by Cheryl Amundsen for EDUC 891.) Readings & Discussion Each week a small number of readings are set for the group discussion. I have tried to balance the readings between the theoretical (explanations of and rationale for an approach) and the practical (prescriptions for and examples of practice). Several of the readings are quite complex and will take some effort (and multiple readings!) to understand; it is important (and expected) that you not only read the assigned works, but that you come to class prepared with questions, comments and ideas about them. I will give you a set of thought questions each week to help you focus on the core issues as you read the pieces. In class we will first work as a group to help each other comprehend what the authors are trying to say and then take a more critical stance, evaluating and comparing the different perspectives offered and looking at their application to practice. Dreamweaver and Web Design Skill-Building In addition to the theoretical component, this course has a technical component. In the second half of the course you will each use Adobe Dreamweaver web design software to create a prototype for a social learning web design. In preparation for the project, during the term some of your reading assignments will be work through a section of the Dreamweaver Missing Manual book and complete the associated tutorials. In the subsequent classes, we will together to build technical proficiency in a hands-on workshop format. Getting a web page to look the way you want in a particular situation can present challenges to even the most experienced designer the workshop time is for exploring, experimenting and helping each other work through these challenges. 2. Activity Theory Analysis (30%) + Contribution to the Project Team (10%) Activity Theory is a tool for understanding the world from a socio-cultural perspective. One of your two projects in this course will be to conduct an Activity Theory Analysis of an activity within an organization. You will work in a team to collect and analyze real data and gain insight into the dynamics of the people, tools, rules, division of labor, community and object involved in the activity. Start thinking now about ideas for interesting activities / organizations that you can get access to investigate (note that special restrictions apply when children or schools are involved). Evaluation is based on a collective written report and peer evaluations of your contributions made. 3. Social Learning Web Design (SLWD) Rationale & Prototype (40%) Your second project for the course will be the creation of a prototype of a social learning website. We will base our designs on Wenger s Community of Practice Theory an idea often referred to (though less often truly drawn on) when creating social learning sites and web applications. This individual project will give you the opportunity to combine the theoretical, practical and technological aspects of the class. Equally important to the site prototype you create is the rationale for your design choices. Evaluation is based on coherence, completeness and justification of the design to meet its stated purpose. Your use of Dreamweaver will be needed to realize the vision of you design, however sites will not be evaluated for their technical sophistication.

3 Readings Required Textbooks Wenger, E., White, N. & Smith, J. (2009). Digital habitats: Stewarding technology for communities. Portland, OR: CPsquare. ISBN: The book is available through the publisher online ( and at amazon.ca. We will also be using online tools provided by the authors at McFarland, D. S. Dreamweaver: The missing manual. O Reilly Media. Available as an e-book online at and in hard copy at Chapters etc. Tutorial files at * Please buy the version of the book (CS5.5 or CS6) that matches the software you have. CS6 software will be provided to new students in the ETLD program. Articles / Individual Book Chapters Bannon, L., & Kaptelinin, V. (2001). From human-computer interaction to computer-mediated activity. In C. Stephanidis (Ed.), User Interfaces for All: Concepts, Methods, and Tools (pp ). Mahwah, NJ: Lawrence Erlbaum. Currie, S. (2012). Value creation in a professional learning community. Paper presented at the Annual Conference of the International Society for the Scholarship of Teaching and Learning. Hamilton ON. Engeström, Y. & Miettinen, R. (1999). Introduction. In Y. Engeström & R. Miettinen (Eds.) Perspectives on Activity Theory (pp.1-16). Cambridge: Cambridge University Press. Feenberg, A. & Bakardjieva, M. (2004). Consumers or citizens? The online community debate. In A. Feenberg, A. & D. Barney, D (Eds..) Community in the digital age (pp. 1-28). Lanham: Rowman and Littlefield. Gee, J. (2005).Semiotic social spaces and affinity spaces: From The Age of Mythology to today s schools. In D. & K. Tusting (Eds.), Beyond communities of practice: Language, power, and social context (pp ). Cambridge, UK: Cambridge University Press. Liu, X. and Schwen, T. M. (2006), Sociocultural factors affecting the success of an online MBA course. Performance Improvement Quarterly, 19, Mwanza, D. (2000). Mind the gap: Activity theory and design (Tech. Rep. No. KMI-TR-95). Milton Keynes, UK: Knowledge Media Institute, The Open University. Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press. (selections) Schwen, T. M., & Hara, N. (2003). Community of practice: A metaphor for online design? The Information Society, 19(3), Sfard, A. (1998). On two metaphors for learning and the dangers of choosing just one. Educational Researcher, 27(2), Wenger, E., McDermott, R. & Snyder, W.M. (2002). Cultivating communities of practice. Cambridge, MA: Harvard Business School Press. Wilson, B. & Myers, K. (2000). Situated cognition in theoretical and practical context. In D. Jonassen, & S. Land (Eds.) Theoretical foundations of learning environments. (pp ). Mahwah, NJ: Lawrence Erlbaum. Readings that are available digitally are linked on the syllabus and from the course website. Photocopies of readings not available digitally will be distributed in class and a reading fee of $15 charged. You should make payment for readings by cheque payable to Simon Fraser University due in Week 2.

4 Scheduling Due dates for all assignments have been provided and need to be respected. I realize that you all have many other demands on your time, so please take a look now and plan ahead. If you have a special circumstance or scheduling conflict you wish to discuss, please talk with me as soon as possible. Unless you have negotiated with me ahead of time, late work will only be accepted within one week of the due date and the mark will be reduced by one letter grade. Because this is a seminar course, class meetings, discussions and activities are central to the learning process and your attendance at all class sessions is expected. If you have to miss a class, please let me know beforehand so we can make alternate arrangements for you to keep up with the material. Multiple absences and/or failure to make up missed class work will negatively impact your grade. Communication There will be an list for this course to distribute announcements etc. and you will need to activate your SFU account (if you haven t already) and check it regularly or have it forwarded to a personal e- mail account. There is a website for the course with copies of all course assignments as well as reading questions and sample projects located at If you have questions or concerns about your progress in the class or feel that you need additional consultation, please feel free to me to set up a time for us to talk. Academic Honesty It is expected that all work turned in for this course will be your own original work with appropriate credit given to all sources used. This applies both to written and technological work. Any suspected plagiarism will be investigated and the consequences of dishonesty will be severe. It is your responsibility, as a student and a member of the academic community, to ensure that you have appropriately acknowledged and correctly cited all the resources you have used. For help with this, you may wish to consult the library s reference on citations and plagiarism. SFU Library Plagiarism Site: Grading Marks for all class components will be given as letter grades. Final course grades will be calculated as a weighted average using the percentages listed on the syllabus and the following conversion scale taken from the SFU Calendar. A B C D 1.00 A 4.00 B 3.00 C 2.00 F 0 A B C- 1.67

5 A Comment on Laptop Use Most of our class time will be discussion and activity based and a paper notebook is adequate for note taking; we will all move to computers for any work that requires it. If you do choose to bring a laptop or tablet to class, please use it to support, rather than detract from, your presence in class. For example, taking good notes to share with your classmates and looking up relevant information on-the-spot are ways a laptop can support classroom learning. Please refrain from checking and web-surfing during class - your classmates can tell if you are being disrespectful by only half-listening to their ideas. Expectations You will. do the readings consistently. actively contribute to class discussions and activities pick projects that are interesting and meaningful to you. use the work time allotted in class productively. ask for help or support if you need it. have fun exploring these ideas and approaches! Course Outline Note: Outline is subject to revision in order to best meet your learning needs and interests I. Introduction & Theoretical Foundations Wk Date Topic Readings / Preparation Activities Work Due 1 Sept 4 What is a Social View of Learning? 2 Sept 11 Knowledge & Learning as Socially Constructed Entities [Goal-setting in-class] Wilson & Myers (2000) Situated Cognition in Theoretical and Practical Context. [via - see full reference above] Sfard (1998) On Two Metaphors for Learning and the Dangers of Choosing Just One II. Analyzing Technology Use and Adoption from a Social Perspective 3 Sept 18 Conceptualizing Socio-Cultural Activity Systems 4 Sept 25 Activity Theory in Action Bannon & Kaptelinin (2001) From HCI to Computer Mediated Activity. [handout] Engestrom & Miettinen (1999) Introduction to Perspectives on Activity Theory. [handout] Mwanza (2000) Mind the Gap: Activity Theory and Design pdf Liu & Schwen (2006) Sociocultural Factors Affecting the Success of an Online MBA Course. [via AT Project Ideas AT Data Collection Plan

6 Wk Date Topic Readings to be Discussed Work Due 5 Oct 2 Managing Change in Systems 6 Oct 9 Making Sense of Systems & Introduction to Web Design 7 Oct 16 Making Sense of Systems & Introduction to Web Design II Diffusion Simulation Game [Online Activity] Rogers (2003) Diffusion of Innovations, Chp 1. [handout] Dreamweaver Missing Manual Chps 1-3 (Getting Going, Working with Text, CSS) Note: Chps 1-4 in the CS5 and CS5.5 books Dreamweaver Missing Manual Chps 4, 5, 8, 9 (Links, Images, Adv. CSS & Layout) Note: Chps 5,6,8,9 in the CS5 and CS5.5 books [Reflection and goal-setting in-class] III. Designing Technology to Support Learning from a Social Perspective 8 Oct 23 Theorizing Communities of Practice 9 Oct 30 Designing Online Spaces to Support CoPs 10 Nov 6 Connecting Technology and Activity *Virtual Field Trip 11 Nov 13 Challenges to Supporting CoPs with Technology 12 Nov 20 Alternatives to the CoP Metaphor Digital Habitats Chp 1 Wenger, McDermott & Snyder (2002). Cultivating Communities of Practice. (selections) [handout] Digital Habitats Chps 4 & 5 Feenberg & Bakardjieva (2004) Consumers or Citizens? The Online Community Debate [handout] Digital Habitats Chp 6 Currie, S. (2012). Value Creation in a Professional Learning Community [handout] Schwen & Hara (2003) - Community of Practice: A Metaphor for Online Design?[ Dreamweaver Missing Manual Chp 19 (Templates) Gee, J. (2005). Semiotic Social Spaces and Affinity Spaces: From The Age of Mythology to Today's School. [handout] AT Data Collection AT Data w/ Initial Analysis Final AT Report SLWD Project Ideas SLWD Vision SLWD Design Specs SLWD Content & Layout Draft SLWD & Rationale 13 Nov 27 Social Perspectives on Learning and Web 2.0 IV. Conclusions & Looking Forward Digital Habitats Chp 11 [Reflection and goal-setting in-class] Final SLWD & Rationale

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