Private Cloud 48 Success Secrets. Copyright by Barbara Clemons

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1 Private Cloud 48 Success Secrets Copyright by Barbara Clemons Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Notice of Liability The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book. 1

2 Contents How ITIL Intermediate training can supplement your Cloud Computing Career 4 Confused about Cloud Computing? 6 What to look for in an IaaS vendor 8 Hybrid Cloud Computing 10 Who are some of the top Cloud Computing service providers? 12 Private Cloud Computing 14 Finding the right cloud computing solution for your business 16 Microsoft + Cloud Computing = Opportunities + Innovation 19 Cloud Parallel Processing 21 More businesses opting for their own private cloud computing networks 23 Cloud Testing Tools and Service 25 How ITIL can help in maintaining low Cloud Computing costs 26 The US Army is adopting cloud computing technologies 28 Everything you need to know in order to gain a broad range of knowledge about Cloud Computing Foundation 30 The Importance of Virtualization 31 Public Cloud Computing and IaaS 32 Hybrid Clouds on the Horizon 35 Service Catalog : Service Level Management Service Catalog Demand Management Financial Management. 36 Introducing: new and improved private cloud computing 42 How NASA and Cloud Computing are connected 44 Virtual Private Cloud Computing 47 What is it that makes IaaS such a practical choice for most businesses seeking to leverage cloud computing? 48 Unisys and Interoute are bringing us a new type of IaaS 50 Public Cloud Computing as a Utility is Gaining Popularity 53 Is the current definition of Cloud Computing too limiting? 55 Deployment Models 57 The 3 Types of Cloud Computing Services 58 Cloud Management Platforms 60 Updating your understanding of Cloud Computing 62 Finding the right cloud computing solution for your business 64 The lowdown on Oracle s new IaaS 67 Service Catalog : These options are published and distributed in some form of. 69 Windows Server 2012 is a significant breakthrough for Cloud Computing 77 Microsoft seeks to further establish Cloud Computing technology in China 79 Cloudbursting 82 IT support needs to translate these goals into technical goals for the IT organization 84 What do Cloud Brokers do? 90 Cloud-Enabled BPM Platforms 91 Adapting ITIL to fit a cloud service model 93 ITIL training only further facilitates the abilities of Cloud Computing service providers 95 The Cloud Computing Foundation program is masterfully designed for the needs of 2

3 today s IT industry 97 Will ITIL V5 still have Capacity Management as a process? Or is it replaced by Cloud Management? 98 Cloud Computing, Clarified for the Confused 110 Say Hello to Cloud Management 113 Dell Cloud Dedicated emerges as a good choice for IaaS 115 ITIL creates a solid foundation for any Cloud, private or public 118 Hybrid Clouds on the Horizon 120 What is the difference between private and hybrid IaaS? 122 3

4 How ITIL Intermediate training can supplement your Cloud Computing Career IT professionals across the globe are hyped about cloud computing and the many (potential) changes that it is bringing to the (IT) industry and markets. Cloud computing is really nothing more than a fierce attempt to reorganize computing / networking assets into more sensible, manageable, and economical forms; that is, when you take a closer look at it. But the perks of cloud computing are not limited to mere reorganization, there is also a great deal of power residing in the cloud, so to speak. For example, once a cloud service is established (through a vendor or by creation of a private cloud) it is possible to offer up nearly unlimited processing power to individual users/nodes connected to the larger cloud infrastructure. This of course demonstrates the elastic nature of cloud computing dynamics and how power, resources and energy are distributed (to the benefit of both user and those paying the upkeep bills). In other words, cloud computing is designed to create additional possibilities on multiple fronts while at the same time assisting in cutting costs and transforming IT management into a much more streamlined affair. However, despite its inventive design and novel concepts for achieving multiple goals (simultaneously), cloud computing is prone to misstep or error. But is this really a surprise to anyone? If there were such things as perfect and infallible IT infrastructures we wouldn t need IT, would we (or perhaps the entire IT career field would shrink)? Since cloud computing is obviously not perfect, it must be supplemented with additional systems and methodologies which are able to add extra stability and correct issues as they arise. This is of course where training and certification in programs like ITIL comes into play. Though ITIL is not specifically designed for cloud computing technologies it is important to note that it can still reinforce its overall functionality. ITIL is a compendium of IT infrastructure wisdom that applies directly to grid computing / networking models; but one should also realize that cloud computing is an extension of this previous model as well. The main difference between grid and cloud models is in how they utilize software and hardware, of course. Cloud computing is very software-intensive and reliant on virtualization; grid computing also relies on software, but it is definitely a more hardware-intensive type of infrastructure, by and large. 4

5 ITIL can be applied to the manner in which operations are carried out as well as how user defined / managed elements of a cloud service model are handled. Our current major cloud service models are designed to limit interactivity on the part of cloud users / subscribers, but that doesn t mean that customization and control are out of the question. The IaaS model (Infrastructure as a Service) offers the greatest level of control to cloud subscribers, literally providing them with the ability to manage around half of their total components. If someone owns or leases their own private cloud of course, all of these points are moot. Private cloud owners can implement ITIL in a dizzying number of different ways. ITIL training and certification is also one of the absolute best ways to prepare IT personnel and current / established infrastructure for transition to the cloud (or simply facilitating the addition of individual cloud services to an existing grid infrastructure). This is not conjecture, it has been demonstrated (through real world trials) that those IT institutions that have strong backgrounds in ITIL not only make a much smoother transition to the cloud, but also face far fewer problems. Simply put, ITIL is an organizational tool in addition to being a definitive reference for IT infrastructure methodology. This of course leads us to ITIL Intermediate training and certification and how is can specifically enhance any IT professionals career, even those seeking to specialize in cloud computing. Aside from the volumes of knowledge contained within the ITIL itself, an ITIL training program introduces other important concerns to IT professionals. For example, ITIL Intermediate places a large amount of focus on creating a link between the solutions touted by ITIL itself with their position from within the IT service lifecycle. This is important for cloud computing aficionados because this knowledge can be applied directly toward establishing a better management of individual services with regards to their relative importance (to the IT service lifecycle in general). Simply put, much is still being defined in cloud computing and one of the best ways to bring some semblance of order is through long-term implementation of ITIL programs. ITIL certification and cloud computing certification are both hot button areas of continuing study amongst those in the IT community; luckily, they are also quite affordable and easy to manage as well. Virtually all quality advancing IT training programs are delivered digitally via an e-learning format; this allows companies to spend their development budgets on hiring more knowledgeable and experienced personnel (in lieu of printing, classrooms, and/or instructors). 5

6 In other words, you get a more detailed and tailored program, designed by a highly experienced individual / group, at a fraction of the cost of on-site courses, and you can receive your materials instantly. Add to this the fact that there are both ITIL and cloud computing e-learning programs available which are viewable on any device (including tablets, smartphones, PC s, Mac s, and laptops) and it s clear to see why an online program is the clear winner. Likewise, e-learning training and certification programs for both ITIL and cloud computing routinely produce a dominating percentage of passing candidates. Confused about Cloud Computing? According to recent data, the average person is still in the dark about the Cloud Chances are, if you ask the average person what cloud computing is and how they feel about it you re going to get some wildly mixed responses. The fact is, most people still don t have a clue about the real potential of the cloud and certainly don t understand what separates the technology from its forerunner(s). In a nutshell, cloud computing constitutes a completely elastic (and collective) approach to computing and networking where hardware and/or software are completely centralized. Through a cloud, resources are remotely managed by vendors who offer metered services (which are technically capable of delivering higher performance capabilities) at even lower costs than expected. Simply put, the cloud is an extensive set of resources which automatically shift and mold to meet your requirements. Generally speaking, when a regular person out there turns their attention to cloud computing, it s usually through some special service (or site) that they want to take advantage of. There are so many sites / services springing up everywhere which make use of cloud-based technologies; from storage and , to social media distribution and access, the cloud is driving virtually everything these days. Perhaps the biggest shortfall in understanding has to do with the relationship between cloud computing and modern IT. To say that cloud computing is (and will continue) having and effect on IT is a bit of an understatement. In truth, the basic approach to IT is morphing into something else entirely, thanks to the cloud. Old rules and limitations are quickly melting away as new cloud-based capabilities continue to emerge on an almost daily basis. A great example of this innovation is IaaS (Infrastructure-as-a-Service). 6

7 IaaS allows IT departments and firms to carry out their duties in nearly the same fashion as they are currently used to. The main benefits of IaaS include the ability to leverage the power of private cloud computing while retaining a greater deal of direct control over the service infrastructure. However, what really creates value (in IaaS) is the fact that providers are still tasked with managing and paying for all physical hardware/software updates and issues. For many businesses, it simply isn t possible to establish comparable IT systems using only their available budgetary means, and aside from initial costs there are annual / semi-annual upgrade expenditures to contend with as well. Basically, IaaS is akin to outsourcing the hardware buildup and upkeep aspect of an operation; you re paying for access to someone else s resources and still get to design and manage the inner workings of the infrastructure itself. *On a side note, businesses and IT professionals that are seeking to delve into IaaS need to strongly consider both standard cloud computing certification as well as IaaS-specific training. Getting back to how the average person views and uses cloud computing, there is still a great need for increased cloud education (across the globe). People just aren t grasping how cloud computing benefits us collectively. Arguably, the two biggest perks of the cloud are its: 1. Effect on overall energy savings 2. Ability to deliver cheap access to very extensive processing abilities In other words, cloud computing is extremely budget-friendly from the perspective of businesses yet is also good for the environment. How is it good for the environment exactly, you might be wondering? Let s think about traditional waterfall IT for a moment. As you are already aware, this older model relies on an interconnected series of self-contained machines which are often left powered on (all hours of the day and night). Well, you don t have to be a rocket scientist to realize that if you have dozens (or hundreds / thousands) of machines that are sucking electricity from the grid and aren t actually performing any work, you re wasting finances. Likewise, all of this wasted electricity isn t doing anything good for the environment either. Through cloud computing, it is possible to more accurately pinpoint and direct energy usage; if everyone 7

8 were to take this approach, just imagine the collective energy we d save from being wasted. The other big benefit of the cloud has to do with its actual abilities in terms of processing power. Simply put, there is an almost ridiculous amount of power inherent in cloud computing. Currently, research institutes which routinely process, store and analyze mega-sized (multiple terabytes and beyond) units of data use cloud computing. Why? Because a dedicated cloud is more or less the only thing out there that s powerful enough to actually perform the duties and calculations required; likewise, it s one of the most affordable solutions on the market as well. In this manner, cloud computing is actually helping to push higher levels of scientific research forward further than anyone could imagine (just look at NASA and its recent use of cloud computing in the ongoing Curiosity mission, for example). What to look for in an IaaS vendor Jumping into new areas of technology can certainly offer big benefits, but we should also be doing our best to avoid taking unnecessary risks while doing so. For instance, although IaaS is in high demand by businesses across the globe, it is still a relatively adolescent area of cloud computing. This is to say that IaaS vendors should be carefully considered prior to choosing one; all options and benefits must be weighed according to what your business requires and what others are saying about particular providers. In all actuality there are different degrees of involvement from IaaS vendors. Some providers will offer stand-alone systems which function like private cloud alternatives. The benefit here is that security is often targeted by the vendor and the user isn t required to manage that particular aspect. This is a very attractive prospect for a number of reasons; first off, certain organizations that aren t wellversed in security issues or techniques might find that it s better off left to individuals who know what they re doing. Secondly, some companies might have very sensitive data that they simply cannot afford to risk having fall into the wrong hands. Likewise, certain businesses often compile and store vast amounts of customer data; if a businesses consumer data were stolen they would likely face class action lawsuits from groups of consumers which would damage their image and also severely affect profits. 8

9 Other IaaS providers might offer a more complete experience in which they basically train the customer to use the service. While this might seem like a really great idea, having a vendor walk you through every single aspect of your operation on a continuous basis might not be the most cost effective approach. You really need to compare the costs of independently certifying and training your IT team with that of paying your provider to act as some form of makeshift instructor. However, any sort of education or training that one can garner from virtually any group ultimately has value, especially if a vendor is helping users become acclimated to new technologies and so forth. So, perhaps the best approach in this scenario is to both educate and certify your IT department AND absorb and utilize the information coming from your IaaS vendor? Lastly, you might encounter a situation whereby your current provider of cloud services begins moving into IaaS of their own accord and in turn, begins marketing these new services to you and your organization. This is a tricky area to get involved in because some vendors are (naturally) better than others; it all comes down to their motivations for moving further into the IaaS market. If, for example, a vendor is merely attempting to diversify their portfolio and/or approaches newly initiated IaaS services in a ham-fisted manner, then you should definitely be wary. How can you find out if a provider is truly prepared to implement an IaaS service, you ask? Arguably, the best place to start is in looking at their plans; storage considerations, on-site hardware requirements and vendor blueprints detailing their proposed infrastructure changes should tell you what you want to know. The first two (obvious) things you want to research are the specific services offered and any and all costs associated with these services. Then, you ll need to sit down with all involved personnel (IT, business, budgeting and otherwise) and discuss long and short-term goals and how these proposed IaaS service upgrades will be able to help or hinder the organization in meeting these marks. If, at the end of your meeting, there is significant doubt among the group concerning the benefits to risks ratio of signing up with an IaaS vendor, perhaps you should look elsewhere. However, if there are an overwhelming number of positives at the end of such an encounter, you might have just found your ideal provider. It s also important to remember that IaaS is growing, changing and expanding all the time. So, before locking into any one vendor s plan, you should make an effort to look (or even requisition 9

10 them) to the future plans of that provider. In other words, how are they positioning themselves, and where is their organization headed in terms of their own business model? Ideally, you want a vendor that has both staying power and the ability to incorporate any and all valuable cloud technologies as they emerge. Additionally, it s also important that an IaaS provider is able to foster good relationships among the tech, IT and cloud communities at large. If no other cloud companies want to do business with your provider, the future viability of that vendor is already in question. Hybrid Cloud Computing What defines the various types of Hybrid Clouds One of the newest concepts in cloud computing (and one that is sure to provide many individuals / companies with a way of transitioning into full-bore cloud computing) is the hybrid cloud. A hybrid cloud is essentially a network that uses some combination of private and public networks (cloud or grid-based) to fashion an entirely new entity. However some individuals do not consider any type of networking which involves or utilizes a traditional grid network to be a true example of a hybrid cloud; it depends on who you talk to. Perhaps it would be best to simply define things more clearly for the purposes of this article: 1. Pure Hybrid Cloud utilizes some combination of public and private clouds together simultaneously in any number of ways. 2. Divergent Hybrid Cloud utilizes a combination of public and private clouds combined with one or more traditional grid-based networks. Within these two forms of hybrid clouds, the resources of each component network can be utilized in any number of ways. Since the idea of a divergent hybrid cloud is synonymous with the typical user that s just beginning to explore and integrate cloud computing, we ll shift our focus toward Pure Hybrid Clouds. The Pure Hybrid Cloud There are essentially two types of pure hybrid cloud networks: 1. 10

11 Hybrid Cloud Type 1 Any type of owned or provided private cloud network adds the resources of one or more public cloud networks. For example, a company or individual owns or pays for access to a private cloud network and they want to expand their capabilities; so they decide to utilize the services of public cloud provider(s) in addition to their current resources. 2. Hybrid Cloud Type 2 A public cloud provider forms an alliance with another party that provides one or more private cloud networks. An example: An individual or business pays for access to a public cloud and at some point decide to integrate private cloud networks; they can simply extend their current line of service or seek out one or more third parties to provide their private clouds. There are many different reasons as to why an individual or organization might want or need to set up a hybrid cloud; they can range from simply needing to extend the power/resources of their current cloud to more complex solutions designed to securely store consumer data. In fact, many organizations that own and run their own private cloud networks frequently employ public clouds to increase their scalability whilst keeping costs low. This also allow them to keep critical data secure on their own system while at the same time adding additional resources to their existing network. In other words, hybrid clouds can be utilized to perform cloudbursting as well as joint security and management duties between more than one set of resources. Hybrid clouds are quickly becoming the norm for many businesses; not so much an option, as an eventuality. Most institutions that become involved in cloud computing will initially seek the services of a dedicated and well respected cloud provider. Through this provider, an account will be established with its own perks and limitations. Over time, the business in question will arrive at a juncture where they will have to either, decide to build their own private cloud network or up their current level of service and resources. If they elect to not build a private cloud, a business may elect to integrate additional private cloud services from a third party. If however a business does decide to build and maintain their own private cloud they will still most likely reach an impasse at some point which will force them to either add additional hardware resources or seek out another public cloud provider for additional resources. This is the best course of action for businesses; it allows them to determine what they need in terms of additional resources without having to spend a lot of money in the process. And if they decide to eventually upgrade their own private cloud to compensate, the flexibility of cloud 11

12 computing itself will allow them to easily copy and transfer all data, settings, applications and tools to their own hardware. The layers of security and management of a hybrid cloud are also extremely flexible. Portions of a hybrid cloud network are capable of being managed from one or more locations and internal and external data/resources can be arranged in any number of ways to provide or limit access to certain users based on a wide range of varying criteria. Online retailing is one of the first areas of commerce to really take advantage of the inherent potential of a hybrid cloud; this is evidenced in their use of advanced payment processing technology (which online consumers access via a public cloud, while payment authenticity is verified by the private cloud, for example). The real purpose of hybrid cloud computing is to provide the cloud computing industry at large with a method for consolidating the myriad types of networks and resources that are constantly emerging. In the future, it is estimated that businesses will want to integrate specific services and features from many different cloud computing providers. Maybe they like the features of this private network provider, but want the power found in the resources of this other public provider. And what if they also decide that they need specialized data storage and security apart from their current service providers? What about other types of cloud services like payment processing? What is needed is a comprehensive method for integrating and managing any and all current and future cloud services, hybrid cloud computing is a step toward realizing this possibility. Who are some of the top Cloud Computing service providers? If you are own a business or are involved in some facet of management (IT or corporate) you re probably familiar with the online chatter concerning cloud computing and the many benefits it offers. Given its increasing popularity and full-service nature, many businesses are opting to sign up with cloud providers in lieu of taking a more hands-on approach (IE a private cloud). What is a cloud provider and what do they do, you ask? You should think of a cloud provider as operating in a similar fashion as that of a utility company. In other words, a cloud service provider is basically offering you a metered service, which is based on consumption. However, unlike utility companies (which act to only provide access to a resource) cloud providers often give their clients a complete solution. This is to say that many of these companies aren t simply granting you access to their hardware / ser- 12

13 vice, they actually mange, maintain and / or set up your infrastructure. Of course this type of implementation isn t always completely self-contained and/or remote; often times, those who are have cloud providers will also need qualified personnel on-site to manage IT assets. This is why it s a great idea to get your IT squad certified in cloud computing. Additionally, if you are an IT professional, now is the time to familiarize yourself with some of the finer points of cloud computing, if for no other reason than to protect your future career. The following cloud service providers are among the most visible, dependable, affordable, and impressive ones. These providers have tailor-made services which are designed to compliment the needs of various types and sizes of businesses as well. So, without further ado, let s start shopping. ============================================================= Bluelock Bluelock is a cloud service provider that primarily seems to service mid to small sized businesses. In addition to offering fully managed services, Bluelock has been a leader in terms of convincing more and more organizations to transition (all or in part) to cloud computing. Joyent This public cloud provider is fairly well known given that it is the engine behind LinkedIn, Dell, and a bevy of online gaming sites. Joyent has been primarily concerned with forging new partnerships in recent months, as well as with integrating all manner of accelerated-performance applications. As if all of that weren t enough, Joyent is also forming strategic partnerships with emerging telecommunications companies; definitely a provider to keep an eye on in the future. CenturyLink / Savvis The recent merger or rather, absorption of Savvis into CenturyLink has produced what can only be described as an extremely significant cloud provider. Given that CenturyLink already has a great number of infrastructure-related assets on hand (networking and hosting) and Savvis, as an entity, is capable of providing managed cloud services as well as products, it is pretty clear that this is a match made in heaven. Rackspace A very forward thinking company, Rackspace is currently able to offer its customers managed hosting, 13

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