2008 Broadband Blackspot Survey Perth s Eastern Region

Size: px
Start display at page:

Download "2008 Broadband Blackspot Survey Perth s Eastern Region"

Transcription

1 2008 Broadband Blackspot Survey Perth s Eastern Region Prepared by the Eastern Metropolitan Regional Council with advice from the Economic Development Officers Group On behalf of:

2 Table of Contents BACKGROUND... 3 EASTERN METROPOLITAN REGIONAL COUNCIL (EMRC)...3 BROADBAND BLACKSPOT SURVEY PROJECT...3 SURVEY PROCESS... 4 SURVEY FINDINGS - OVERVIEW... 5 SURVEY FINDINGS - DETAIL... 6 MEMBER COUNCIL AREA...6 REASON FOR INTERNET USE...7 ISSUES RAISED BY RESPONDENTS...9 EXISTING SERVICE...10 DESIRED SERVICE...10 BROADBAND BLACKSPOT CLUSTERS...11 Morley, City of Bayswater Ascot, City of Belmont Kewdale, City of Belmont Sawyers Valley, Shire of Mundaring Stoneville, Shire of Mundaring Parkerville, Shire of Mundaring Bellevue, Shire of Mundaring Chidlow, Shire of Mundaring Gidgegannup, City of Swan Belhus, City of Swan West Swan, City of Swan Middle Swan, City of Swan Bullsbrook, City of Swan Guildford, City of Swan RECOMMENDATIONS MEMBER COUNCIL ROLE...30 EMRC ROLE...30 ATTACHMENTS ATTACHMENT 1 BLACKSPOT REGISTER FAX BACK FORM ATTACHMENT 2 BLACKSPOT REGISTER ONLINE SURVEY...ERROR! BOOKMARK NOT DEFINED. ATTACHMENT 3 DISTRIBUTION & PROMOTION STRATEGY ATTACHMENT 4 MEDIA RELEASE: 24 JANUARY ATTACHMENT 5 MEDIA RELEASE: 29 FEBRUARY ATTACHMENT 6 MEDIA RELEASE: 19 MARCH ATTACHMENT 7 MEDIA COVERAGE SAMPLES ATTACHMENT 8 TYPES OF BROADBAND USE ATTACHMENT 9 TERMS & EXAMPLES OF BROADBAND ISSUES ATTACHMENT 10 SURVEY RAW DATA EMRC Report - Broadband Blackspot Audit Report - April

3 BACKGROUND Eastern Metropolitan Regional Council (EMRC) The Eastern Metropolitan Regional Council (EMRC) is a progressive and innovative regional local government working on behalf of six member Councils - Town of Bassendean, City of Bayswater, City of Belmont, Shire of Kalamunda, Shire of Mundaring and City of Swan. Covering 2,100 square kilometres, (or about one-third of the Perth metropolitan area), Perth s Eastern Region stretches from the edge of the Perth CBD, along the Swan River through urban residential, commercial and industrial areas, to the scenic Swan Valley and into the forest of prime agricultural land of the Darling Ranges EMRC and the member Councils service approximately 300,000 residents. EMRC s role in Regional Development is to facilitate strategies and projects with our member Councils, government and industry stakeholders to achieve sustainable economic and employment growth. Broadband Blackspot Survey Project Member Council Economic Development Officers (EDO) identified that difficulties accessing affordable high speed broadband is a barrier to growth of existing businesses and to the attraction of new business to Perth s Eastern Region. Anecdotal evidence collected by the EDOs indicated issues ranged from pair gaining to accessing towers. As this evidence was insufficient to progress solutions with providers it was decided to undertake a regional survey of residents and business to quantify the nature and extent of the issues. EMRC coordinated the survey on behalf of member Councils. It is intended that the information collected will assist the EMRC and Councils to: facilitate provision through registered Internet Service Providers, identify serviceable Broadband Blackspot* areas, and lobby governments for improved infrastructure. * A Broadband Blackspot can be defined as: Where any Australian is unable to access a metro-comparable broadband service at their principal place of residence or small business. Where a metro-comparable broadband service is a minimum 512/128kbps data speed, 1GB per month data usage and a total cost, over three years, including installation and connection fees of $2,500 GST inclusive. (Federal Government Australian Broadband Guarantee) EMRC Report - Broadband Blackspot Audit Report - April

4 SURVEY PROCESS The EMRC encouraged businesses and residents to complete a simple survey to register their home or business with the aim to identify remaining Broadband Blackspots. This process was developed based on the successful approach employed by the Cities of Joondalup and Swan. Key steps in the process include: 1. Survey development online and fax back The survey was made available online at or in hard copy through Council offices and libraries. Attachment 1 - Broadband Blackspot Register Fax Back Form Attachment 2 - Broadband Blackspot Register Online Form 2. Promotion of survey to business and residents. Media releases were sent to a range of Council publications, business and industry publications and Community Newspapers. Attachment 3 - Distribution & Promotion Strategy Attachment 4 - Media Release: 24 January 2008 Attachment 5 - Media Release: 29 February 2008 Attachment 6 - Media Release: 19 March 2008 For examples of coverage obtained: Attachment 7 - Media Coverage 3. es and Residents completed the survey over the period 1 st February to 31 st March To ensure the best result, participants were also encouraged to register on the Australian Broadband Guarantee which is a Federal Government initiative, (expected to continue until June 2008) that aims to provide an affordable broadband service to all households and small businesses. This program allows businesses and residents to check the availability of suitable broadband services in their area by registering their details on the Broadband Service Locator found at: 4. Survey responses collated and analysed EMRC Report - Broadband Blackspot Audit Report - April

5 SURVEY FINDINGS - OVERVIEW 130 survey responses were received from the 1 st February to the 31 st March Survey responses were received from all member Councils except the Town of Bassendean. Responses were predominantly from households. Respondents expressed a strong desire for access to ADSL broadband. 14 Broadband Blackspot Clusters were identified. 75% of surveys had additional comments of which 70 comments could be used to identify existing service, desired service and issues. Main issues identified from these comments include: o Unsatisfied with existing Service (Speed, Cost or Reliability), o Pair gain o Distance from the exchange EMRC Report - Broadband Blackspot Audit Report - April

6 SURVEY FINDINGS - DETAIL Member Council Area In order to identify areas which are experiencing problems with suitable Broadband access, the survey required a physical address. Responses were then broken down into Member Council Areas. The Survey requested; Personal Details: Name: Street Address: Suburb: Postcode: Results: Table 1: Responses x Member Council Area Member Council Area Number of Responses Percentage % Swan % Belmont % Mundaring % Bayswater 9 6.9% Kalamunda 3 2.3% Bassendean 0 0.0% Total % Graph 1: Percentage of Responses x Member Council Area Percentage of Responses x Member Council Area 6.9% 2.3% 0.0% 21.5% 46.2% Swan Belmont Mundaring Bayswater Kalamunda Bassendean 23.1% Data Shows: Responses were mainly received from residents and businesses within the City of Swan, City of Belmont and Shire of Mundaring. (Total of 90.8%) No responses were received from the Town of Bassendean. Please note that the amount of publicity and overall awareness of the Survey in specific Member Council areas will have influenced this result. EMRC Report - Broadband Blackspot Audit Report - April

7 Reason for Internet Use In order to identify the reason for internet use, the survey asked: Which of the following best describes you? Household Small (Less then 20 Full Time Equivalent staff) Not for profit Agency Not for Profit Agency offering Public internet access Other: Please specify: Results: Table 2: Responses x Reason for Internet Use x Percentage User Number of Responses Percentage (%) Household % Small % Household & Small 5 3.8% Other 3 2.3% Total % Please note the following categories were use in the data interpretation: Households & Small : several respondents indicated internet use for both household and small business use and were created as a separate category. Other: includes Not-for-Profit Agency, Not-for-Profit Agency offering Public Internet Access and Other. City of Swan 1 x Not for Profit Agency 1 x Large Shire of Mundaring 1 x Small /Not for Profit Agency As the five Household & Small respondents can be used to reflect both Household and Small, overall percentage for a particular use is shown below; Graph 2: Percentage of Survey Responses x Reason for Internet Use Percentage 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Reason for Internet Use Household/Small /Other 78.5% 23.1% 2.3% Household Small Other Reason for Internet Use Household Small Other EMRC Report - Broadband Blackspot Audit Report - April

8 The following chart and graph shows the number of survey responses by member Council by reason for internet use. Table 3: Survey Responses x Member Council Area x Reason for Internet Use Member Council Area Household Small Household & Small Other Total Swan Belmont Mundaring Bayswater Kalamunda Bassendean Total Graph 3: Survey Responses x Member Council Area x Reason for Internet Use Number of Responses x Member Council Area (MCA) x Reason for Internet Use Number of Responses Swan Belmont Mundaring Bayswater Kalamunda Household Small Household & Small Other MCA / Internet Use Data Shows: All Councils received significantly larger numbers of registrations from Households then Small, apart from the City of Bayswater EMRC Report - Broadband Blackspot Audit Report - April

9 Issues Raised By Respondents Respondents were asked to provide any general comments on their Broadband needs. 74.6% of respondents provided additional or explanatory information of which 70 comments could be used to identify issues, existing or desired broadband service. For additional information and examples of responses see Attachment 9 Terms and Types of Broadband Issues Table 4: Responses x Issue Identified x Percentage Issue identified Issue Identified % of Comments Pair gain % Distance from exchange % Port availability 4 4.5% General wiring issue 3 3.4% Unhappy with existing service - Unstated 5 5.6% Unhappy with existing service - Cost % Unhappy with existing service - Reliability 8 9.0% Unhappy with existing service - Speed % Desired service unavailable % Dial up only option 3 3.4% Telstra 2 2.2% Other 5 5.6% Total Comments % Data Shows: Main issues identified: 1. Unhappy with existing Service Speed 18.0% 2. Unhappy with existing Service Cost 14.6% 3. Desired Service unavailable 11.2% 4. Pair gain 11.2% 5. Distance fro the Exchange 11.2% 6. Unhappy with existing Service Reliability 9.0% For additional information and examples of responses see Attachment 9 Terms and Types of Broadband Issues EMRC Report - Broadband Blackspot Audit Report - April

10 Existing Service Table 5: Number and percentage of comments that identify availability of an existing Broadband service Type of Service Existing Service Percentage (%) Wireless % Dial up % ADSL 4 9.5% Satellite % ISDN 2 4.8% Total % Data Shows: Over half of the comments were from respondents with an existing Wireless Broadband service Only seven (16.7%) comments stated that they were on dial up Desired Service Table 6: Number and percentage of comments that identify a desired Broadband service Type of Service Desired Service Desired Service Wireless 4 7.8% Dial up 0 0.0% ADSL % Satellite 0 0.0% ISDN 0 0.0% Total % Data Shows: The vast majority of comments (92.2%) indicated a desire for ADSL. Four respondents (7.8%) stated they would be satisfied with access to suitable Wireless broadband. For explanation of services see Attachment 8 Types of Broadband Access EMRC Report - Broadband Blackspot Audit Report - April

11 Broadband Blackspot Clusters A cluster refers to a group of the same or similar elements gathered or occurring closely together; a bunch. For the purpose of this report, a Broadband Blackspot Cluster refers to a group (3 or more) survey respondents who are experiencing issues accessing suitable Broadband. Clusters are not limited to individual Council areas and can span several suburbs. Any additional information regarding internet use or issues given in the comments section of the survey has been reviewed and included in the Clusters analysis. The following clusters were identified: Table 7: Clusters identified x responses x source Cluster Title Morley Member Council Area Swan, Bayswater Number of Suburbs Responses Morley, Beechboro, Malaga. Kiara. Lockridge. West Swan 14 Ascot Belmont, Bayswater Ascot, Bayswater, Redcliffe 5 Kewdale Belmont Kewdale, Cloverdale, Rivervale 26 Sawyers Valley Mundaring Sawyers Valley, Mt Helena 4 Stoneville Mundaring Stoneville 10 Parkerville Mundaring Parkerville, Hovea 3 Bellevue Mundaring, Swan Bellevue 6 Chidlow Mundaring, Swan Chidlow, Gidgegannup 7 Gidgegannup Swan Gidgegannup 4 Belhus Swan Belhus, Brigadoon, Ellenbrook, Millendon 5 West Swan Swan West Swan 8 Middle Swan Swan Middle Swan, Stratton, Herne Hill 7 Bullsbrook Swan Bullsbrook 13 Guildford Swan Guildford, South Guildford, Hazelmere 6 Total: 118 EMRC Report - Broadband Blackspot Audit Report - April

12 A series of codes have been used to present the information collected through the Surveys and presented on Cluster Maps. Reason for Internet Use Household Small Household & Small Other Existing and Desired Service The following information was extracted from the additional comments section of the Survey and was used to analyse clusters. Existing Service if stated A - Wireless B - Dial up C - ADSL D - Satellite E - ISDN Desired Service if stated a - Wireless b - Dial up c - ADSL d - Satellite For explanation of services see Attachment 8 Types of Broadband Access Issues Raised by Repondents The following information was extracted from the additional comments section of the survey and was used to analyse clusters. Issues if stated 1 - Pair gain 2 - Distance from exchange 3 - Port availability 4 - General wiring issue (eg. sub exchange, internal house wiring etc) 5 - Unhappy with existing service Unstated (ie did not specify issue with existing option) 6 - Unhappy with existing service - Cost 7 - Unhappy with existing service - Reliability 8 - Unhappy with existing service - Speed 9 - Desired service unavailable 10 - Dial up only option 11 - Telstra 12 - Other For additional information and examples of responses see Attachment 9 Terms and Types of Broadband Issues Example showing how to interpret maps: This respondent is a household, currently has Broadband Access but wants ADSL as they are unhappy with the existing service due to cost and speed. EMRC Report - Broadband Blackspot Audit Report - April

13 Morley, City of Bayswater Map 1: Dispersal of Responses in the suburbs of Morley; City of Bayswater, Lockridge, Kiara, Beechboro and West Swan; City of Swan Table 8: Morley Cluster; Responses by Suburb x Reason for Internet x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Morley Bayswater Beechboro 3 3 Swan Malaga Swan Kiara 1 1 Swan Lockridge 1 1 Swan West Swan 1 1 Swan Total Issues Identified: Two respondents have issues with distance from the exchange Four respondents have access to Wireless Broadband but unhappy with existing service (speed, reliability) EMRC Report - Broadband Blackspot Audit Report - April

14 Ascot, City of Belmont Map 2: Dispersal of Responses in the suburbs of Ascot and Redcliffe; City of Belmont, and City of Bayswater Table 9: Ascot Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Ascot Belmont Bayswater Bayswater Redcliffe 1 1 Belmont Total Issues Identified: Limited information available from comments Pair gain problem for one household but they have access to Wireless Broadband. EMRC Report - Broadband Blackspot Audit Report - April

15 Kewdale, City of Belmont Map 3.1: Dispersal of Responses in the suburbs of Kewdale, Cloverdale and Rivervale; City of Belmont Table 10: Kewdale Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Kewdale Belmont Cloverdale Belmont Rivervale 2 2 Belmont Total EMRC Report - Broadband Blackspot Audit Report - April

16 Map 3.2: Sub Map - Dispersal of Responses in the suburbs of Kewdale and Cloverdale; City of Belmont Table 11: Kewdale/Cloverdale Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Kewdale Belmont Cloverdale Belmont Total Issues Identified: Wireless is available in some areas but clients are unhappy with the existing service (Cost and Speed) Distance from the exchange is issue for one respondent EMRC Report - Broadband Blackspot Audit Report - April

17 Map 3.3: Sub Map - Dispersal of Responses in the suburb of Cloverdale; City of Belmont Table 12: Cloverdale Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Cloverdale Belmont Total Issues Identified: Limited information available from comments Desire for ADSL Pair gain problem exists for one residence EMRC Report - Broadband Blackspot Audit Report - April

18 Map 3.4: Sub Map - Dispersal of Responses in the suburbs of Rivervale and Kewdale; City of Belmont Table 13: Rivervale Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Rivervale 2 2 Belmont Kewdale 1 1 Belmont Total Issues Identified: Limited information available from comments EMRC Report - Broadband Blackspot Audit Report - April

19 Sawyers Valley, Shire of Mundaring Map 4: Dispersal of Responses in the suburbs of Sawyers Valley; Shire of Mundaring Table 14: Sawyers Valley Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Small Household & Small Member Council Area Suburb Total Household Other Sawyers Valley Mundaring Mt Helena 1 1 Mundaring Total Issues Identified: Wireless available in some areas but respondent is unhappy with the existing service (Cost) Pair gain problem exists for one resident EMRC Report - Broadband Blackspot Audit Report - April

20 Stoneville, Shire of Mundaring Map 5: Dispersal of Responses in the suburb of Stoneville; Shire of Mundaring Table 15: Stoneville Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Suburb Total Household Small Household & Small Other Member Council Area Stoneville Mundaring Total Issues Identified: Limited information available from comments Appears that there is no Wireless service available (Due to presence of Satellite) Satellite is available but respondent is unhappy with the existing service Majority of respondents are households EMRC Report - Broadband Blackspot Audit Report - April

21 Parkerville, Shire of Mundaring Map 6: Dispersal of Responses in the suburbs of Parkerville and Hovea; Shire of Mundaring Table 16: Parkerville Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Parkerville 2 2 Mundaring Hovea 1 1 Mundaring Total Issues Identified: Limited information available from comments Appears that one respondent has ADSL but is unhappy with the speed. EMRC Report - Broadband Blackspot Audit Report - April

22 Bellevue, Shire of Mundaring Map 7: Dispersal of Responses in the suburb of Bellevue; Shire of Mundaring Table 17: Bellevue Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Bellevue Mundaring Bellevue 1 1 Swan Total Issues Identified: Wireless is available in some areas but respondents are unhappy with the existing service (Cost and Speed) EMRC Report - Broadband Blackspot Audit Report - April

23 Chidlow, Shire of Mundaring Map 8: Dispersal of Responses in the suburb of Chidlow; Shire of Mundaring Table 18: Chidlow Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Chidlow 4 4 Mundaring Gidgegannup Swan Total Issues Identified: Appears that Wireless and Satellite are available in some areas but respondents are unhappy with the existing service (Cost, Reliability, Speed) One respondent has stated that Dialup is the only option available (ie wireless not available) EMRC Report - Broadband Blackspot Audit Report - April

24 Gidgegannup, City of Swan Map 9: Dispersal of Responses in the suburb of Gidgegannup; City of Swan Table 19: Gidgegannup Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Gidgegannup Swan Total Issues Identified: Appears that there is no Wireless service available (Due to presence of Satellite and the statement that dial up is only available option) Conflicting information on barriers to suitable Broadband (ie port availability and pair gain.) EMRC Report - Broadband Blackspot Audit Report - April

25 Belhus, City of Swan Map 10: Dispersal of Responses in the suburbs of Belhus, Brigadoon, Ellenbrook and Millendon; City of Swan Table 20: Belhus Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Suburb Total Household Small Household & Small Other Member Council Area Belhus Swan Brigadoon 1 1 Swan Ellenbrook 1 1 Swan Millendon 1 1 Swan Total Issues Identified: Limited information available from comments One respondent has commented that while wireless is available, they are unhappy with the existing service (Speed) EMRC Report - Broadband Blackspot Audit Report - April

26 West Swan, City of Swan Map 11: Dispersal of Responses in the suburb of West Swan; City of Swan Table 21: West Swan Cluster: Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other West Swan Swan Total Issues Identified: Wireless is available in some areas but clients are unhappy with the existing service (Cost, and Reliability) Satellite service being utilised but also unhappy with the existing service (Cost and Reliability) EMRC Report - Broadband Blackspot Audit Report - April

27 Middle Swan, City of Swan Map 12: Dispersal of Responses in the suburb of Middle Swan; City of Swan Table 22: Middle Swan Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Middle Swan Swan Stratton 2 2 Swan Herne Hill 1 1 Swan Total Issues Identified: Limited information available from comments Wireless in some areas but respondent is unhappy with the existing service (Reliability, Cost and Speed) ADSL is unavailable due to distance from the exchange and wiring issues. ADSL is available but respondent is unhappy with the existing service (Speed) and has issues due to distance from the exchange. EMRC Report - Broadband Blackspot Audit Report - April

28 Bullsbrook, City of Swan Map 13: Dispersal of Responses in the suburb of Bullsbrook; City of Swan Table 23: Bullsbrook Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Household & Small Member Council Area Suburb Total Household Small Other Bullsbrook Swan Total Issues Identified: Conflicting messages on wireless availability Pair gain, distance from exchange and port availability are all mentioned as barriers to a suitable service EMRC Report - Broadband Blackspot Audit Report - April

29 Guildford, City of Swan Map 14: Dispersal of Responses in the suburbs of Guildford, South Guildford and Hazelmere; City of Swan Table 24: Guildford Cluster; Responses by Suburb x Reason for Internet Use x Member Council Area Suburb Total Household Small Household & Small Other Member Council Area Guildford 2 2 Swan South Guildford 1 1 Swan Hazelmere 2 2 Swan Total Issues Identified: Limited information available from comments Port availability an issue for one respondent Wireless is available but respondent is unhappy with existing service (Cost) EMRC Report - Broadband Blackspot Audit Report - April

30 RECOMMENDATIONS Member Council Role 1. Facilitate solutions by presenting information to registered service providers. 2. Assist registered providers to provide solutions e.g. access to towers 3. Identify barriers to solutions to inform regional lobbying. EMRC Role Inform local politicians of the survey outcomes and action being taken. Include barriers to solutions within lobbying plan EMRC Report - Broadband Blackspot Audit Report - April

31 ATTACHMENTS ATTACHMENT 1 BLACKSPOT REGISTER FAX BACK FORM EMRC Report - Broadband Blackspot Audit Report - April

32 EMRC Report - Broadband Blackspot Audit Report - April

33 ATTACHMENT 2 BLACKSPOT REGISTER ONLINE SURVEY Have you previously applied for a broadband service and found it was unavailable to your business or residence? - If you answer NO you do not need to register Yes What was the estimated date you applied? (dd/mm/yyyy) Full Name Address * * Suburb Please Select * Postcode * Telephone Number of the address you are registering (necessary for ADSL broadband availability assessment) * Which of the following best describes you? Household If Other Please specify: Name - if applicable address * Please use the following area to provide any general comments on your Broadband needs I agree for my details to be collated and passed onto Broadband Internet Service Providers, EMRC and member Councils, and other levels of government for the purposes of attracting Broadband services to Perth s Eastern Region. Have you registered on the Australian Broadband Guarantee Broadband Service Locator? Yes Yes * If no - please do so by clicking here (Open in new window). Submit * Required field EMRC Report - Broadband Blackspot Audit Report - April

34 ATTACHMENT 3 DISTRIBUTION & PROMOTION STRATEGY PUBLICATION Bassendean Briefings Belmont Bulletin Belmont Talk Bayswater Bulletin Bayswater Bulletin Shire Focus in Hills Gazette City of Swan Newsletter Malaga Website Corporate Communications Team INDUSTRY & BUSINESS GROUP Malaga & Districts Association Swan Chamber of Commerce Swan CCI - E newsletter Swan CCI - News & Views Gidgegram Gidgegannup.info Ellenbrook Windows Kalamunda & Districts Chamber of Commerce and Industry Small Centre Belmont / Belmont Enterprise Centre Small Centre East Metro Belmont Advisory Group Mundaring Advisory Group Eastern Hills Association Mundaring Community Financial Services Ltd NEMCC North East Metropolitan Chamber of Commerce Swan Valley Progress Ass CoSBA Combined Small Alliance (WA) LIBRARIES Bassendean Memorial Library Bayswater Public Library Gerry Leeuwangh (Morley) Public Library Residents Residents es es Residents Residents Residents es es es AREAS COVERED es Gidgegannup Agricultural Society Belmont Swan, Mundaring, Kalamunda, Bayswater and Bassendean Local Authority regions. Mundaring Maylands Public Library Ruth Faulkner Public Library High Wycombe Library Forrestfield Library Kalamunda Library Lesmurdie Library Katharine Susannah Pritchard Library Albert Facey Library (Mundaring Library) EMRC Report - Broadband Blackspot Audit Report - April

35 Altone Park Public Library Ballajura Public Library Bullsbrook Community Library Ellenbrook Community Library Guildford Public Library Midland Public Library VISITOR CENTRES Mundaring Visitor Centre Swan Valley & Eastern Region Visitor Centre Mundaring Tourism Association NEWSPAPERS Advocate, The Eastern Suburbs Reporter Echo, The Hills Gazette Swan Valley, Ellenbrook, Bindoon, Gingin, Lancelin, Ledge Point, Bullsbrook, Chittering Valley, Muchea, Seabird, Guilderton and Woodridge Ashfield, Balga, Ballajura, Bassendean, Bayswater, Bedford, Beechboro, Dianella, Eden Hill, Embleton, Kiara, Lockridge, Malaga, Mirrabooka, Morley, Nollamara, Noranda, Westminster, Yokine (north). City of Swan, Shire of Mundaring and Shire of Kalamunda. Shires of Kalamunda, Mundaring, Swan and parts of the Shires of Northam, Toodyay and York. Midland Kalamunda Reporter Southern Gazette Guardian Express Swan/ Mundaring/ Kalamunda Magazine Other Intranet News article EMRC Corporate Newsletter EMRC Website Bellevue, Bickley, Bullsbrook, Ellenbrook, Forrestfield, Gooseberry Hill, Guildford, Hazelmere, Helena Valley, Henley Brook, Herne Hill, High Wycombe, Jane Brook, Kalamunda, Koongamia, Lesmurdie, Maida Vale, Middle Swan, Midland, Midvale, South Guildford, Ascot, Belmont, Burswood, Carlisle, Cloverdale, Como, East Victoria Park, Karawara, Kensington, Kewdale, Lathlain, Manning, Redcliffe, Rivervale, Salter Point, St James, South Perth, Victoria Park and Waterford. Coolbinia, East Perth, Inglewood, Leederville, Maylands, Menora, Mt Hawthorn, Mt Lawley, Highgate, North Perth, Northbridge, Perth (not CBD), Yokine south. Shires of Mundaring, Swan, And Morley EMRC Report - Broadband Blackspot Audit Report - April

36 ATTACHMENT 4 MEDIA RELEASE: 24 JANUARY 2008 MEDIA RELEASE 24 January 2008 BROADBAND BLACKSPOT AUDIT IN PERTH S EASTERN REGION During February 2008 businesses and residents of Perth s Eastern Region will be invited to participate in a survey which will assist in the identification of remaining Broadband Blackspots. The absence of high speed broadband is holding back growth of existing businesses and is a problem in attracting new business to Perth s Eastern Region. The survey will be coordinated by the Eastern Metropolitan Regional Council (EMRC) on behalf of its member Councils - Town of Bassendean, City of Bayswater, City of Belmont, Shire of Kalamunda, Shire of Mundaring and the City of Swan. es and residents will be invited to complete a simple survey to register their home or business as a Broadband Blackspot. This survey will be available online at or in hard copy through Council offices and libraries. It is intended that the information collected will assist the EMRC and Councils to identify serviceable Broadband Blackspot areas and facilitate required infrastructure upgrades by service providers, where possible. For more information contact Georgia Armstrong, Regional Development Coordinator, at EMRC on Tel: or -Ends- Media Contacts: Georgia Armstrong, Regional Development Coordinator Direct: (08) , EMRC Report - Broadband Blackspot Audit Report - April

37 ATTACHMENT 5 MEDIA RELEASE: 29 FEBRUARY 2008 MEDIA RELEASE 29 February 2008 EXTENSION OF BROADBAND BLACKSPOT AUDIT IN PERTH S EASTERN REGION FOR THE MONTH OF MARCH Responses to the Broadband Blackspot Survey of residences and businesses in Perth s Eastern Region received by the Eastern Metropolitan Regional Council (EMRC) during February point to several Broadband Blackspot clusters. To strengthen our case in facilitating the required infrastructure upgrades by service providers EMRC is extending the deadline for submission of surveys to the 31st of March advised Mr Watters, EMRC Chief Executive Officer. The Broadband Blackspot survey is being coordinated by the EMRC on behalf of its member Councils - Town of Bassendean, City of Bayswater, City of Belmont, Shire of Kalamunda, Shire of Mundaring and the City of Swan. The Broadband Blackspot survey is being undertaken in response to feedback the EMRC has received that the absence of high speed broadband is holding back growth of existing businesses and is a problem in attracting new business to Perth s Eastern Region. The EMRC is particularly keen to hear from businesses as well as residents of Perth s Eastern Region who are currently unable to access broadband services. The simple one page survey is available online at or in hard copy through Council offices and libraries. For more information contact Georgia Armstrong, Regional Development Coordinator, at EMRC on Tel: or -Ends- Media Contacts: Georgia Armstrong, Regional Development Coordinator Direct: (08) , EMRC Report - Broadband Blackspot Audit Report - April

38 ATTACHMENT 6 MEDIA RELEASE: 19 MARCH 2008 MEDIA RELEASE 19 March 2008 BROADBAND BLACKSPOT SURVEY ENDS 31 ST MARCH With only two weeks remaining, businesses and residents of Perth s Eastern Region are urged to register in the Eastern Metropolitan Regional Council (EMRC) and member Council Broadband Blackspot Register. Since the survey s commencement on 1 February 2008, EMRC is positive that the incoming responses will assist in the identification of several broadband Blackspots in Perth s Eastern Region. The survey feedback received to date supports speculation from member Councils that access to suitable Broadband remains an ongoing issue for both business and residents in pockets of Perth s Eastern Region and reinforces the need for such a project. In coming months, the completed survey data will enable EMRC to locate Broadband Blackspot areas, in order to successfully facilitate required infrastructure upgrades by service providers. The simple one-page survey is available online at or in hard copy through Council offices and libraries. For more information contact Georgia Armstrong, Regional Development Coordinator, at EMRC on Tel: or -Ends- Media Contacts: Georgia Armstrong, Regional Development Coordinator Direct: (08) , EMRC Report - Broadband Blackspot Audit Report - April

39 ATTACHMENT 7 MEDIA COVERAGE SAMPLES EMRC Report - Broadband Blackspot Audit Report - April

40 EMRC Report - Broadband Blackspot Audit Report - April

Cable subscribers are connected directly to high speed lines while ADSL subscribers are connected directly to medium speed lines

Cable subscribers are connected directly to high speed lines while ADSL subscribers are connected directly to medium speed lines ADSL vs Cable Cable subscribers are connected directly to high speed lines while ADSL subscribers are connected directly to medium speed lines Cable subscribers share the line connecting them to neighbourhood

More information

Broadband a consumer guide. August 2003. Textphone 020 7634 5370 Web www.oftel.gov.uk. Switchboard 020 7634 8700 Fax 020 7634 8943

Broadband a consumer guide. August 2003. Textphone 020 7634 5370 Web www.oftel.gov.uk. Switchboard 020 7634 8700 Fax 020 7634 8943 =>? Broadband a consumer guide August 2003 50 Ludgate Hill London EC4M 7JJ Switchboard 020 7634 8700 Fax 020 7634 8943 Textphone 020 7634 5370 Web www.oftel.gov.uk Crown copyright 2003 2 Contents What

More information

ADSL BROADBAND BASICS FOR THE DOMESTIC USER. The Main Limitations of ADSL Broadband are as follows.

ADSL BROADBAND BASICS FOR THE DOMESTIC USER. The Main Limitations of ADSL Broadband are as follows. ADSL BROADBAND BASICS FOR THE DOMESTIC USER AS NOTHING MAN MADE IS PERFECT, ADSL IS NOT AN EXCEPTION. The Main Limitations of ADSL Broadband are as follows. 1. ADSL is not a Guaranteed Bandwidth Service.

More information

Getting Broadband. FCC Consumer Facts. What Is Broadband?

Getting Broadband. FCC Consumer Facts. What Is Broadband? Getting Broadband FCC Consumer Facts What Is Broadband? Broadband or high-speed Internet access allows users to access the Internet and Internetrelated services at significantly higher speeds than those

More information

Appendix A: Basic network architecture

Appendix A: Basic network architecture Appendix A: Basic network architecture TELECOMMUNICATIONS LOCAL ACCESS NETWORKS Traditionally, telecommunications networks are classified as either fixed or mobile, based on the degree of mobility afforded

More information

Broadband Access Technologies

Broadband Access Technologies Broadband Access Technologies Chris Wong Communications Engineering Sector Analysis & Reporting Branch International Training Program 23 October 2007 Presentation Outline What is broadband? What are the

More information

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile.

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile. Glossary of broadband terms 3G: Refers to the third generation of mobile phone technology following on from 2G. 3G allows for faster access to the internet and allows services including video calls and

More information

Appendix 1: Satellite broadband service providers

Appendix 1: Satellite broadband service providers Appendixes Appendix 1: Satellite broadband service providers In 2005 06, satellite broadband services were provided by the following companies: Australian Private Networks (ACTIV8me) Be Communications

More information

Central Superfast Broadband Project Frequently Asked Questions

Central Superfast Broadband Project Frequently Asked Questions Central Superfast Broadband Project Frequently Asked Questions What is the Central Superfast Broadband Project? The Central Superfast Broadband Project is a partnership between Central Bedfordshire Council,

More information

INTERNET CONNECTIVITY

INTERNET CONNECTIVITY INTERNET CONNECTIVITY http://www.tutorialspoint.com/internet_technologies/internet_connectivity.htm Copyright tutorialspoint.com Here in this tutorial, we will discuss how to connect to internet i.e. internet

More information

ADSL or Asymmetric Digital Subscriber Line. Backbone. Bandwidth. Bit. Bits Per Second or bps

ADSL or Asymmetric Digital Subscriber Line. Backbone. Bandwidth. Bit. Bits Per Second or bps ADSL or Asymmetric Digital Subscriber Line Backbone Bandwidth Bit Commonly called DSL. Technology and equipment that allow high-speed communication across standard copper telephone wires. This can include

More information

BROADBAND ACCESS STUDY COMMITTEE Boise, Idaho October 6, 2015

BROADBAND ACCESS STUDY COMMITTEE Boise, Idaho October 6, 2015 BROADBAND ACCESS STUDY COMMITTEE Boise, Idaho October 6, 2015 LinkIDAHO (SBI) FUNDING FROM NTIA FOR BROADBAND MAPPING AND PLANNING (5 YEAR GRANT PROGRAM) LOCAL, REGIONAL AND STATE FOCUS IDENTIFY BROADBAND

More information

ECE 510 -- Chapter 1

ECE 510 -- Chapter 1 ECE 510 -- Chapter 1 Definition: Digital Subscriber Line (DSL) Public network technology that delivers high bandwidth over conventional copper wiring at limited distances. There are four major types of

More information

Statistical Bulletin. Internet Access - Households and Individuals, 2012. Key points. Overview

Statistical Bulletin. Internet Access - Households and Individuals, 2012. Key points. Overview Statistical Bulletin Internet Access - Households and Individuals, 2012 Coverage: GB Date: 24 August 2012 Geographical Area: Country Theme: People and Places Key points In 2012, 21 million households in

More information

National Broadband Network

National Broadband Network Topic The basics Tutorial 7B National Broadband Network This tutorial explains what the National Broadband Network is and how it will benefit your business. Reading time: 10 minutes Prerequisite: None

More information

Introduction to ADSL. NEXTEP Broadband White Paper. Broadband Networks Group. A primer on Asymmetric Digital Subscriber Line transmission technology.

Introduction to ADSL. NEXTEP Broadband White Paper. Broadband Networks Group. A primer on Asymmetric Digital Subscriber Line transmission technology. NEXTEP Broadband White Paper Introduction to ADSL A primer on Asymmetric Digital Subscriber Line transmission technology. A NEXTEP Broadband White Paper May 2001 Broadband Networks Group Introduction to

More information

Analysis of xdsl Technologies

Analysis of xdsl Technologies International Journal of Electronics and Computer Science Engineering 897 Available Online at www.ijecse.org ISSN- 2277-1956 Analysis of xdsl Technologies Dimple Saproo 1, Megha Goyal 2, Asha Bhagashra

More information

Pre-Hospital Management. of Opiate Overdoses In. Perth, Western Australia

Pre-Hospital Management. of Opiate Overdoses In. Perth, Western Australia WA Strategy Against Drug Abuse Occasional Paper Number 1 Pre-Hospital Management of Opiate Overdoses In Perth, Western Australia Dr Ian Jacobs Director, Western Australian Pre-Hospital Care Research Unit

More information

Regional data connection survey Conducted by SEPWA South East Region - 2015

Regional data connection survey Conducted by SEPWA South East Region - 2015 Regional data connection survey Conducted by SEPWA South East Region - 2015 Findings from a survey of farmers in the Esperance Port Zone current internet data connection status March 2015 Prepared by Alice

More information

Connecting Northumberland Rural Broadband Expansion Project Frequently Asked Questions (FAQ s)

Connecting Northumberland Rural Broadband Expansion Project Frequently Asked Questions (FAQ s) Connecting Northumberland Rural Broadband Expansion Project Frequently Asked Questions (FAQ s) PROJECT BACKGROUND 1) What is the objective of the project? In March 2008, the Government of Ontario announced

More information

Is high speed satellite internet right for me?

Is high speed satellite internet right for me? Is high speed satellite internet right for me? Are you constantly frustrated by slow or unreliable broadband? Unsure whether the government fibre roll out will ever reach you? Would you like to do more

More information

Fixed Wireless Fact Sheet

Fixed Wireless Fact Sheet National Broadband Network Fixed Wireless Fact Sheet What is the National Broadband Network? The National Broadband Network (NBN) is designed to provide high speed broadband access to 100 per cent of Australian

More information

Intel System Engineers Documents. DSL General Overview

Intel System Engineers Documents. DSL General Overview Intel System Engineers Documents DSL General Overview Alex Lattanzi SC LAR Whatt IIs Brroadband? Broadband describes a number of different technologies that deliver digital data to homes and businesses

More information

The NBN4 Mildura-Wentworth Committee seeks a commitment to urgently rollout very fast broadband in the Mildura-Wentworth region.

The NBN4 Mildura-Wentworth Committee seeks a commitment to urgently rollout very fast broadband in the Mildura-Wentworth region. Business Case The NBN4 Mildura-Wentworth Committee seeks a commitment to urgently rollout very fast broadband in the Mildura-Wentworth region. Mildura itself remains the largest regional centre in Victoria

More information

Obtaining, Optimizing and Sustaining Internet Access

Obtaining, Optimizing and Sustaining Internet Access UNIT 4: Obtaining, Optimizing and Sustaining Internet Access 4 UNIT 4: ESTABLISHING A SUSTAINABILITY PLAN Page 3 School SPTs that are thinking about establishing their first computer system and want to

More information

What Is Broadband? How Does Broadband Work?

What Is Broadband? How Does Broadband Work? What Is Broadband? High-speed Internet access or broadband allows users to access the Internet and Internet-related services at significantly higher speeds than those available through dialup Internet

More information

What is the Internet?

What is the Internet? What is the Internet? The Internet is the term used for inter-network. It refers to millions of small computer networks that are brought together to form the internet. The term inter-network did not catch

More information

The ACS therefore believes the Federal government should encourage reuse of existing networks as much as possible.

The ACS therefore believes the Federal government should encourage reuse of existing networks as much as possible. Australian Computer Society Inc. (ACT) ARBN 160 325 931 Level 11, 50 Carrington Street Sydney, NSW 2000 T 02 9299 3666 The Manager Mobile Coverage Programme Department of Communications GPO Box 2154 CANBERRA

More information

Technical Paper. Digital Subscriber Line (DSL): Using Next Generation Technologies to Expand Traditional Infrastructures

Technical Paper. Digital Subscriber Line (DSL): Using Next Generation Technologies to Expand Traditional Infrastructures Technical Paper Digital Subscriber Line (DSL): Using Next Generation Technologies to Expand Traditional Infrastructures USB ADSL Modem Contents Digital Subscriber Line (DSL): Using Next Generation Technologies

More information

Narrowband and Broadband Access Technologies

Narrowband and Broadband Access Technologies Computer Networks and Internets, 5e Chapters 12 and 16 Access and Interconnection Technologies (slidesets abridged/combined) By Douglas Comer Modified from the lecture slides of Lami Kaya (LKaya@ieee.org)

More information

Getting your C-Store Connected

Getting your C-Store Connected Getting your C-Store Connected Understanding uptime performance and return on broadband investments Operating multiple convenience stores across a geographically disperse area presents many challenges.

More information

Telecommunications, Networks, and Wireless Computing

Telecommunications, Networks, and Wireless Computing Objectives Telecommunications, Networks, and Wireless Computing 1. What are the features of a contemporary corporate telecommunications system? On what major technology developments are they based? 2.

More information

PART 2 LOCAL RECOVERY ARRANGEMENTS

PART 2 LOCAL RECOVERY ARRANGEMENTS CONTENTS Distribution List 2 Amendment Record 4 PART 1 MANAGEMENT 1. Authority for the Arrangements 5 2. Geographical area covered 5 3. Aim 5 4. Objectives 5 5. Scope 6 6. Title 6 7. Related Documents

More information

product management people

product management people Telstra BigPond www.bigpond.com PROMOTIONAL OFFER: ½ price on all monthly ADSL, cable and wireless pricing plans for 12 months Free standard modem or $129 discount off Wireless card No connection fee ADSL,

More information

General Questions about TC3Net Residential DSL:

General Questions about TC3Net Residential DSL: General Questions about TC3Net Residential DSL: DSL (Digital Subscriber Line) is broadband technology that provides high-speed data transmission (up to 7.1 Mbps) over an existing telephone line. Speeds

More information

Broadband in Australia

Broadband in Australia Broadband in Australia Vicki MacLeod Manager Public Policy and International Regulatory Legal & Regulatory Vicki.MacLeod@team.telstra.com 9 March 2001 Page 1 ADSL is rolling out fast.. Broadband in Australia

More information

Chapter 9A. Network Definition. The Uses of a Network. Network Basics

Chapter 9A. Network Definition. The Uses of a Network. Network Basics Chapter 9A Network Basics 1 Network Definition Set of technologies that connects computers Allows communication and collaboration between users 2 The Uses of a Network Simultaneous access to data Data

More information

Broadband What is it?

Broadband What is it? What is it? FCC Definition 200 kbps is defined as Internet Access 200 kbps in at least one direction is defined as Hi Speed Access (1) 200 kbps in both directions is defined as Advanced Services (1) A

More information

6.0Mb Max Digital DSL/ 56K Modem (G.DMT/G.Lite/V.90)

6.0Mb Max Digital DSL/ 56K Modem (G.DMT/G.Lite/V.90) 6.0Mb Max Digital DSL/ 56K Modem (G.DMT/G.Lite/V.90) Technology Description: Compaq's 6.0 Mb Max Digital DSL/ 56K Modem (G.DMT/G.Lite/V.90) builds on Compaq's commitment to provide the latest communications

More information

TSO Review Team Ministry of Business, Innovation & Employment 33 Bowen Street Wellington 6011. tsoreview2013@mbie.govt.nz

TSO Review Team Ministry of Business, Innovation & Employment 33 Bowen Street Wellington 6011. tsoreview2013@mbie.govt.nz SUBMISSION To: TSO Review Team Ministry of Business, Innovation & Employment 33 Bowen Street Wellington 6011 tsoreview2013@mbie.govt.nz Submission on: Review of the Telecommunications Service Obligations

More information

Chapter 2 Voice services

Chapter 2 Voice services Chapter 2 Voice services This chapter discusses the availability of voice services in Australia and the changes that this market is experiencing. The number of fixed voice services is declining, with consumers

More information

Central Highlands Region Survey: Information and Communications Technology

Central Highlands Region Survey: Information and Communications Technology Central Highlands Region Survey: Information and Communications Technology Background If you live or work in the Central Highlands region, please take a few minutes to complete the Central Highlands ICT

More information

The Impact of High Speed Internet Access (Broadband) on Small Business in Connecticut. William Vallée CT Broadband Policy and Programs Coordinator

The Impact of High Speed Internet Access (Broadband) on Small Business in Connecticut. William Vallée CT Broadband Policy and Programs Coordinator The Impact of High Speed Internet Access (Broadband) on Small Business in Connecticut William Vallée CT Broadband Policy and Programs Coordinator PRINCIPLES AND FACTS RELATING TO BROADBAND USE BY SMALL

More information

Submission by Ms Sam Hicks Business & NFP Development Marketing Photography Fawcett, Alexandra, Murrindindi, North East Victoria.

Submission by Ms Sam Hicks Business & NFP Development Marketing Photography Fawcett, Alexandra, Murrindindi, North East Victoria. 1 Submission by Ms Sam Hicks Business & NFP Development Marketing Photography Fawcett, Alexandra, Murrindindi, North East Victoria. Submission to the Regional Telecommunications Independent Review 2015

More information

The Ofcom internet and broadband update

The Ofcom internet and broadband update The Ofcom internet and broadband update Contents Section Page 1 Key statistics 1 2 Key developments 3 3 Take-up 5 4 Availability 8 5 Government targets 10 6 Definitions 11-1 - Section 1 Key statistics

More information

broadband support guide

broadband support guide broadband support guide Thank you for choosing Manx Telecom, the Island s leading Internet Service Provider for your Broadband connection. This guide will provide you with useful information to help you

More information

Division 12 Report Record-Keeping and Reporting Rules. Issued under section 151BU of the Trade Practices Act 1974

Division 12 Report Record-Keeping and Reporting Rules. Issued under section 151BU of the Trade Practices Act 1974 Division 12 Report Record-Keeping and Reporting Rules Issued under section 151BU of the Trade Practices Act 1974 December 2004 1. TITLE (1) These Rules, made by the Australian Competition and Consumer

More information

V-DSL technology in the NBN

V-DSL technology in the NBN CommsDay Melbourne Congress 2013 V-DSL technology in the NBN Wednesday 9 th October 2013 Cliff Gibson Outline VDSL2 technologies which extend the capability of existing copper are expected to be included

More information

APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM

APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM APPLICATION GUIDE CONNECTING BRITISH COLUMBIA PROGRAM About the Province-wide Program Introduction The Connecting British Columbia Program is a province-wide program administered by Northern Development

More information

UK fixed-line broadband performance, November 2014 The performance of fixed-line broadband delivered to UK residential consumers

UK fixed-line broadband performance, November 2014 The performance of fixed-line broadband delivered to UK residential consumers UK fixed-line broadband performance, November 2014 The performance of fixed-line broadband delivered to UK residential consumers Research Report Publication date: 26 th February 2015 About this document

More information

TELECOMMUNICATIONS STANDARDS ADVISORY COMMITTEE TSAC WORKING GROUP ON NEW STANDARDS AND POLICY (NSP)

TELECOMMUNICATIONS STANDARDS ADVISORY COMMITTEE TSAC WORKING GROUP ON NEW STANDARDS AND POLICY (NSP) TELECOMMUNICATIONS STANDARDS ADVISORY COMMITTEE TSAC WORKING GROUP ON NEW STANDARDS AND POLICY (NSP) Introduction Development of Digital Subscriber Line (DSL) Technology This paper introduces the development

More information

Cloud4 User Guide Reliable connectivity for the cloud from Cloud4

Cloud4 User Guide Reliable connectivity for the cloud from Cloud4 Cloud4 User Guide Reliable connectivity for the cloud from Cloud4 Choosing the right broadband for your business If you ve ever shopped around for a good broadband deal for your home then you might have

More information

" c " E. " u. Asymmetric digital subscriber line

 c  E.  u. Asymmetric digital subscriber line Ul ';:; " co u ' " E E " u " c co I iii! M 1 Describe two disadvantages of fax. 2 Give three reasons for using email instead of fax. 3 Describe each of the terms: Discussion forum Thread Post. 4 Identify

More information

Manager Digital Transition Regulatory Analysis PO Box Q500 Queen Victoria Building NSW 1230

Manager Digital Transition Regulatory Analysis PO Box Q500 Queen Victoria Building NSW 1230 Manager Digital Transition Regulatory Analysis PO Box Q500 Queen Victoria Building NSW 1230 RE: Proposed Guidelines for Digital Television Retransmission Services by Self-Help Providers Dear Manager Please

More information

Free wifi in the TRA halls and faster mobile access

Free wifi in the TRA halls and faster mobile access Free wifi in the TRA halls and faster mobile access Glossary of Telecommunications terms 2G 2G is a digital mobile communications standard allowing for voice calls and limited data transmission. 2G refers

More information

The Future of Communications

The Future of Communications The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,

More information

1.264 Lecture 34. Telecom: Connecting wired LAN, WAN. Next class: Green chapter 17. Exercise due before class

1.264 Lecture 34. Telecom: Connecting wired LAN, WAN. Next class: Green chapter 17. Exercise due before class 1.264 Lecture 34 Telecom: Connecting wired LAN, WAN Next class: Green chapter 17. Exercise due before class 1 Exercise Your transportation brokerage company also handles billing for freight shipments,

More information

Queensland Government Response to the Department of Broadband, Communications and the Digital Economy proposed consumer safeguard instruments on

Queensland Government Response to the Department of Broadband, Communications and the Digital Economy proposed consumer safeguard instruments on Queensland Government Response to the Department of Broadband, Communications and the Digital Economy proposed consumer safeguard instruments on Universal Service Payphone Standards, Performance Benchmarks,

More information

Component 4: Introduction to Information and Computer Science

Component 4: Introduction to Information and Computer Science Component 4: Introduction to Information and Computer Science Unit 7: Networks & Networking Lecture 1 This material was developed by Oregon Health & Science University, funded by the Department of Health

More information

Table 1: Comparison of different types of DSL Technologies

Table 1: Comparison of different types of DSL Technologies Table 1: Comparison of different types of DSL Technologies DSL Type Symmetric/Asymmetric Loop Range (kft) Downstream (Mbps) Upstream (Mbps) IDSL symmetric 18 0.128 0.128 SDSL symmetric 10 1.544 1.544 HDSL

More information

Introduction to City of Seattle Business Survey

Introduction to City of Seattle Business Survey Introduction to City of Seattle Business Survey The City of Seattle is sending you this survey as part of our research into how businesses use Internet services. We at the City understand that, as a business

More information

Ultrafast Fibre Frequently Asked Questions

Ultrafast Fibre Frequently Asked Questions Ultrafast Fibre Frequently Asked Questions 2014 1.0 Ultrafast Fibre Limited and Ultrafast Broadband (UFB) 1.1 Who is Ultrafast Fibre Limited? I ve seen your vans around town. With the help of several partners,

More information

Making Rail the Smart Solution. Commercial Capacity Community. capability statement

Making Rail the Smart Solution. Commercial Capacity Community. capability statement Making Rail the Smart Solution Commercial Capacity Community capability statement Making Rail the Smart Solution OUR COMMITMENT To deliver a reliable, economical and efficient freight service. To provide

More information

COMMUNICATIONS OPTIONS FOR UTMC

COMMUNICATIONS OPTIONS FOR UTMC COMMUNICATIONS OPTIONS FOR UTMC Mark Bodger Siemens Traffic Controls Sopers Lane, Poole Dorset, BH17 7ER United Kingdom Tel: +44 (0)1202 782848 Fax: +44 (0)1202 782602 Mobile: +44 (0)7808 822366 Email:

More information

Broadband Mapping 2013

Broadband Mapping 2013 Broadband Mapping 2013 Broadband Mapping 2013 Summary Publisher: The Danish Business Authority A full Danish edition can be downloaded from the website of the Danish Business Authority: www.erst.dk BROADBAND

More information

DSL Variations. NEXTEP Broadband White Paper. Broadband Networks Group. Definitions and differences of Digital Subscriber Line variations.

DSL Variations. NEXTEP Broadband White Paper. Broadband Networks Group. Definitions and differences of Digital Subscriber Line variations. NEXTEP Broadband White Paper DSL Variations Definitions and differences of Digital Subscriber Line variations. A NEXTEP Broadband White Paper May 2001 Broadband Networks Group DSL Variations EXECUTIVE

More information

April 1999. Made by Öhrlings PricewaterhouseCoopers on commission by the National Post and Telecom Agency (PTS)

April 1999. Made by Öhrlings PricewaterhouseCoopers on commission by the National Post and Telecom Agency (PTS) April 1999 Made by Öhrlings PricewaterhouseCoopers on commission by the National Post and Telecom Agency (PTS) Öhrlings PricewaterhouseCoopers has been commissioned by the National Post and Telecom Agency

More information

Network Topology Comparison

Network Topology Comparison Topology Star Bus Each computer connects to a central connection device. Bus Single cable connects everything. Ring Single cable configured in a ring. Information Transfer All information passes through

More information

Internet and Services

Internet and Services 3 Internet and Services 3.1 INTRODUCTION The Internet began way back in 1969 when it was called ARPANet (Advanced Research Project Agency Network) and was used exclusively for military purposes. It soon

More information

Information Society Statistics

Information Society Statistics e-stats service Date: 26 January 2005 No. : 11/2005 Time of release: 11.00 hrs Information Society Statistics Information Society: October-December 2004 Internet Subscriptions This release provides indices

More information

NBN Frequently Asked Questions NBN Information Pack for Safety Link Clients

NBN Frequently Asked Questions NBN Information Pack for Safety Link Clients NBN Frequently Asked Questions NBN Information Pack for Safety Link Clients Table of Contents Table of Contents... 2 General FAQs:... 4 What is the NBN?... 4 Do I have to connect to the NBN?... 4 What

More information

Broadband Technology Clinic. Burlington Telecom Advisory Board

Broadband Technology Clinic. Burlington Telecom Advisory Board Broadband Technology Clinic Burlington Telecom Advisory Board 1 What are the Defining Characteristics of a Broadband Service? Speed - Throughput capability both down and upstream Performance - Latency

More information

Residential Technology Assessment by Educational Attainment. Do Not Copy Without Written Permission 85 www.connectedtennessee.org

Residential Technology Assessment by Educational Attainment. Do Not Copy Without Written Permission 85 www.connectedtennessee.org Residential Technology Assessment by Educational Attainment Do Not Copy Without Written Permission 85 www.connectedtennessee.org Tennessee Residents with a Computer at Home Percent of Tennessee residents

More information

Best broadband plans (ADSL, NBN & mobile) in Australia

Best broadband plans (ADSL, NBN & mobile) in Australia 1 Best broadband plans (ADSL, NBN & mobile) in Australia If you are reading this report, you are almost certainly using this service. You might or might not be footing the bill (depends on where and who

More information

Network Neutrality Statement

Network Neutrality Statement Network Neutrality Statement CTC continues to comply with all applicable FCC requirements while providing the best possible customer experience for its Internet users. As such, CTC commits to the open

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan.com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

The EMRC has written to member Councils seeking advice on this proposal.

The EMRC has written to member Councils seeking advice on this proposal. 4.1 WASTEWATER TREATMENT FACILITY - RED HILL (Gidgegannup) (Operations) KEY ISSUES The EMRC has been approached to sell or lease an area of land at its Red Hill waste treatment facility for the establishment

More information

ADSL over ISDN, DAML, and Long Loops

ADSL over ISDN, DAML, and Long Loops Avi Vaidya Vice President and Chief Technology Officer Charles Industries, Ltd. over ISDN, DAML, and Long Loops As new technologies evolve, new challenges arise for telephone companies. Some of these challenges

More information

Economic Research & Analysis. CostQuest Associates (CQA) Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014

Economic Research & Analysis. CostQuest Associates (CQA) Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014 CostQuest Associates (CQA) Economic Research & Analysis Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014 CostQuest Associates (CQA) Economic Research & Analysis For further information

More information

How DSL Works. by Curt Franklin

How DSL Works. by Curt Franklin by Curt Franklin How DSL Works When you connect to the Internet, you might connect through a regular modem, through a localarea network connection in your office, through a cable modem or through a digital

More information

E1-E2 (EB) Chapter 8A. Broadband Services

E1-E2 (EB) Chapter 8A. Broadband Services E1-E2 (EB) Chapter 8A Broadband Services 8A. Broadband and Broadband Services 8A.1 Introduction In toady s globally networked society through internet, there is always increasing demand for higher capacity

More information

Chapter 1 Instructor Version

Chapter 1 Instructor Version Name Date Objectives: Instructor Version Explain how multiple networks are used in everyday life. Explain the topologies and devices used in a small to medium-sized business network. Explain the basic

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

1.264 Lecture 21. Telecom network technology: Fiber, satellite, cellular telephony, cable modems, DSL

1.264 Lecture 21. Telecom network technology: Fiber, satellite, cellular telephony, cable modems, DSL 1.264 Lecture 21 Telecom network technology: Fiber, satellite, cellular telephony, cable modems, DSL Network technology We ve just covered the basic components of transmission, switching/ routing and physical

More information

UK Broadband Mapping:

UK Broadband Mapping: UK Broadband Mapping: Methodology for availability and take-up mapping Prepared by: Oliver Johnson Date: 2013 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3303 Email oliver.johnson@point-topic.com

More information

VDSL (VERY HIGH DATA BIT RATE DIGITAL SUBSCRIBER LINE)

VDSL (VERY HIGH DATA BIT RATE DIGITAL SUBSCRIBER LINE) 1 VDSL (VERY HIGH DATA BIT RATE DIGITAL SUBSCRIBER LINE) INTRODUCTION 1. Recent events in the telecommunications environment are giving rise to a new class of service providers, setting the stage for how

More information

High Speed and Voice over I.P September 1, 2005

High Speed and Voice over I.P September 1, 2005 If your property is setup with high-speed Internet access, you can incur big savings on your outgoing calls by using Voice over I.P. services to replace your local telephone and/or long distance service.

More information

Customer Fact Sheet: Critical Information Summary ADSL 2+ Internet Plan(s)

Customer Fact Sheet: Critical Information Summary ADSL 2+ Internet Plan(s) Customer Fact Sheet: Critical Information Summary ADSL 2+ Internet Plan(s) Information about the service Congratulations on the delivery of your new Active Utilities service delivered through ADSL2+ Technology.

More information

Telecommunications systems (Part 2)

Telecommunications systems (Part 2) School of Business Eastern Illinois University Telecommunications systems (Part 2) Abdou Illia, Spring 2007 (Week 12, Thursday 3/29/2007) T-1 Digital Subscriber Line (DSL) Cellular Telephone System Integrated

More information

Open Access Fibre Networks

Open Access Fibre Networks Open Access Fibre Networks Contact: 087 470 0800 www.octotel.co.za hello@octotel.co.za 76 Regent Rd, Sea Point, Cape Town Open Access Fibre for Apartment Buildings Super fast Fibre internet for your residents,

More information

Other telecommunications Digital television reception can be troublesome in lower areas of Wartook.

Other telecommunications Digital television reception can be troublesome in lower areas of Wartook. Dear reader, We live in Wartook at the North-Western side of The Grampians, Victoria. In January 2014 the Northern Grampians Complex bushfire burnt most of our side of The Grampians. During the fire and

More information

RECOMMENDATIONS FROM ENTERPRISE AND GROWTH SCRUTINY COMMITTEE - BROADBAND IN SHROPSHIRE

RECOMMENDATIONS FROM ENTERPRISE AND GROWTH SCRUTINY COMMITTEE - BROADBAND IN SHROPSHIRE Committee and Date Cabinet 15 February 2011 Item 6 12.30 pm Public RECOMMENDATIONS FROM ENTERPRISE AND GROWTH SCRUTINY COMMITTEE - BROADBAND IN SHROPSHIRE Scrutiny Committee: Enterprise and Growth Scrutiny

More information

Introduction to Broadband

Introduction to Broadband Introduction to Broadband Matthew Cook http://escarpment.net/ Topics What is Broadband Different types of Broadband Availability The Missing Link Extra Considerations Case Studies What is Broadband? Does

More information

Superfast Northamptonshire Business Demand Registration Survey. Results and Analysis

Superfast Northamptonshire Business Demand Registration Survey. Results and Analysis Superfast Northamptonshire Business Demand Registration Survey Results and Analysis November 2013 1 Business Survey: Results and Analysis Contents Page 1.0 Context...3 2.0 Methodology...3 3.0 Summary of

More information

The Florida Senate. Interim Project Report 2002-146 October 2001 UNIVERSAL PROVISION OF DSL SERVICES IN FLORIDA

The Florida Senate. Interim Project Report 2002-146 October 2001 UNIVERSAL PROVISION OF DSL SERVICES IN FLORIDA The Florida Senate Interim Project Report 2002-146 October 2001 Committee on Regulated Industries Senator Walter "Skip" Campbell, Jr., Chairman UNIVERSAL PROVISION OF DSL SERVICES IN FLORIDA SUMMARY Staff

More information

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network.

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network. Introduction to LAN TDC 363 Week 4 Connecting LAN to WAN Book: Chapter 7 1 Outline Wide Area Network (WAN): definition WAN Topologies Choices of WAN technologies Dial-up ISDN T1 Frame Relay DSL Remote

More information

SAMPLE. Please answer the following questions about connectivity between THIS CAMPUS AND THE INTERNET:

SAMPLE. Please answer the following questions about connectivity between THIS CAMPUS AND THE INTERNET: Survey Questions The first nine (9) questions are asked for each campus in the district or charter school. The last three (3) questions are each asked once for the district or charter school as a whole.

More information

Cable Access Q&A - Part One

Cable Access Q&A - Part One Cable Access Q&A - Part One Accessing the Internet using a Cable Network (and a cable modem) is becoming increasingly more popular due to the much greater speed than is available through telephone-modem

More information

I N T E R C A I M O N D I A L E

I N T E R C A I M O N D I A L E I N T E R C A I M O N D I A L E INTERCAI MONDIALE WORKING FOR LOCAL AUTHORITIES IN BROADBAND Does your authority wish to promote broadband in your county or district? Are there community groups and possible

More information

ACCC Submission POIs and Satellite Australian Private Networks (APN) In response to ACCC Consultation Paper:

ACCC Submission POIs and Satellite Australian Private Networks (APN) In response to ACCC Consultation Paper: ACCC Submission POIs and Satellite Australian Private Networks (APN) In response to ACCC Consultation Paper: REVIEW OF POLICIES AND PROCEDURES RELATING TO THE IDENTIFICATION OF LISTED NBN POINTS OF INTERCONNECT

More information