Session S : How to build a Private Cloud with Oracle Enterprise Manager: A Major Telco Story. Principal Product Manager

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2 <Insert Picture Here> Session S : How to build a Private Cloud with Oracle Enterprise Manager: A Major Telco Story Madhup Gulati Madhup Gulati Principal Product Manager

3 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. t It is not a commitment t to deliver any material, code, or functionality, and should not be relied ed upon in making a purchasing decision. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 3 3

4 Oracle Enterprise Manager Session S How to build Private Cloud with Oracle Enterprise Manager: A major Telco story While private Cloud is today's reality, it comes with its own challenges around flexibility, agility and control. Learn how Enterprise Manager can manage, optimize and streamline your Cloud implementation and give you the maximum ROI at the minimal TCO. 4 4

5 Program Agenda Cloud Computing Concepts Private Cloud Management Current capabilities Case Study: Major Telco Cloud Management Roadmap <Insert Picture Here> 5 5

6 Business-Driven IT Management 66 6

7 NIST Definition of Cloud Computing Cloud computing is a model for enabling convenient, on- demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. ti This cloud model promotes availability and is composed of: 5 Essential Characteristics On-demand self-service Resource pooling Rapid elasticity Measured service Broad network access Source: NIST Definition of Cloud Computing v15 3 Service Models SaaS PaaS IaaS 4 Deployment Models Public Cloud Private Cloud Community Cloud Hybrid Cloud 7 7

8 SaaS, PaaS and IaaS Software as a Service Applications delivered as a service to end-users over the Internet Platform as a Service App development & deployment platform delivered as a service Infrastructure as a Service Server, storage and network hardware and associated software delivered as a service 8 8

9 Public Clouds and Private Clouds Public Clouds Private Cloud Used by multiple tenants on a shared basis Hosted and managed by cloud service provider SaaS PaaS IaaS I N T E R N E T I N T R A N E T SaaS PaaS IaaS Exclusively used by a single organization Controlled and managed by in-house IT Trade-offs Lower upfront costs Lower total costs Outsourced management Greater control over security, compliance, QoS OpEx CapEx & OpEx Enterprises will adopt a mix of public and private clouds 9 9

10 Enterprise Evolution To Cloud 10 10

11 Oracle Cloud Computing Strategy Our objectives: Ensure that cloud computing is fully enterprise grade Support both public and private cloud computing give customers choice Oracle Applications On Demand Public Clouds Private Cloud Oracle Applications SaaS PaaS IaaS I N T E R N E T I N T R A N E T SaaS PaaS IaaS Oracle Technology in public clouds Users Oracle Private PaaS 11 11

12 Cloud Computing: Oracle s Perspective Characterized by real, new capabilities, but based on many established technologies Compelling benefits as well as serious concerns Enterprises will adopt a mix of public and private clouds 12 12

13 Major Telco: Business Challenges Inflexible and Cost Prohibitive Infrastructure Enterprises are faced with a common set of business challenges centered around improving performance of applications and infrastructure while controlling the cost of doing business. Common challenges include: Managing the cost of underutilized resources Need the ability to deploy capacity on demand High availability configurations are complex and costly to manage Traditional method: Need redundancy buy two of everything Capital intensive, significantly drives up cost Cannot scale quickly for fluctuating business cycles Complex in nature and difficult to manage Must sacrifice flexibility 13 13

14 Oracle's Cloud Management Solution Third Party Applications Oracle Applications Platform as a Service ISV Applications Shared Services Cloud Management Integration: SOA Suite Process Mgmt: BPM Suite Security: Identity Mgmt User Interaction: WebCenter Oracle Enterprise Manager Configuration Mgmt Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit Database Grid: Oracle Database, RAC, ASM, Partitioning, IMDB Cache, Active Data Guard, Database Security Infrastructure as a Service Oracle Operating Solaris Systems: Oracle Oracle Enterprise Enterprise Linux Linux Oracle VM for SPARC (LDom) Solaris Containers Servers Storage Oracle VM for x86 Lifecycle Management Application Performance Management Application Quality Management Ops Center Physical and Virtual Systems Management 14 14

15 Private Cloud Lifecycle 3. Use App 2. Build App Assemble app using shared components Deploy through selfservice App Developer App App Users 4. Scale up/down Adjust capacity based on policies Monitor via selfservice IT/App Owner 1. Set Up Cloud Shared Components Oracle Enterprise Manager Self-Service Interface 5. Manage Cloud Oracle Fusion Middleware IT Monitor Oracle Oracle Database Oracle availability, performance, Set up PaaS Enterprise Enterprise compliance Set up shared Manager components OS (OEL, Solaris) Manager Manage (patch, backup) Set up self- Meter and service portal Infrastructure Chargeback IT 15 15

16 Private Cloud Lifecycle 3. Use App 2. Build App Assemble app using shared components Deploy through selfservice App Developer App App Users 4. Scale up/down Adjust capacity based on policies Monitor via selfservice IT/App Owner 1. Set Up Cloud Shared Components Oracle Enterprise Manager Self-Service Interface 5. Manage Cloud Oracle Fusion Middleware IT Monitor Oracle Oracle Database Oracle availability, performance, Set up PaaS Enterprise Enterprise compliance Set up shared Manager components OS (OEL, Solaris) Manager Manage (patch, backup) Set up self- Meter and service portal Infrastructure Chargeback IT 16 16

17 Setup Cloud: Oracle Enterprise Manager Software Image Library AS1 Image AS2 Image AS3 Image DB1 Image DB2 Image DB3 Image OS1 Image OS2 Image OS3 Image Application Components Oracle VM + Patches tion s Configurat Settings Server and software provisioning Setting up Server Pools and Storage Bare Metal Provisioning of Hypervisors using PXE Automated Agent Provisioning Configure software library Application Typically y on a NAS filer Gold images, ISOs, Templates Components OS Physical Server n Configuratio Settings Setup Users and Roles Create Enterprise Manager Users with appropriate privileges Enable Self-Service 17 17

18 Major Telco: Setup Cloud Hardware Storage Storage Tools Network Connectivity Nehalem Processors GB Memory NetApp FAS3170 (utilizing NFS) SnapDrive for Unix SnapManager for Oracle SnapManager for SAP Operations Manager 10 Gb Ethernet to the Blade Storage Connectivity 10 Gb Ethernet Hypervisor Oracle VM Server Operating System Management Monitoring Security Workflow/Automation / Software Library Oracle Enterprise Linux 4.x 32/64 bit Oracle Enterprise Linux 5.x 32/64 bit Oracle Enterprise Manager 11g BMC Patrol Tivoli Oracle Enterprise Manager 11g Computer Associates etrust Oracle Enterprise Manager 11g 18 18

19 Private Cloud Lifecycle 3. Use App 2. Build App Assemble app using shared components Deploy through selfservice App Developer App App Users 4. Scale up/down Adjust capacity based on policies Monitor via selfservice IT/App Owner 1. Set Up Cloud Shared Components Oracle Enterprise Manager Self-Service Interface 5. Manage Cloud Oracle Fusion Middleware IT Monitor Oracle Oracle Database Oracle availability, performance, Set up PaaS Enterprise Enterprise compliance Set up shared Manager components OS (OEL, Solaris) Manager Manage (patch, backup) Set up self- Meter and service portal Infrastructure Chargeback IT 19 19

20 Rapid Deployment with Oracle VM Templates Save days or weeks in installation and configuration time Download Templates from OTN Deploy to Test Siebel CRM Template Builder Customize and save as Golden Images Siebel Siebel CRM Siebel VM 2 CRM CRM VM 2 VM 2 Oracle VM Servers Download templates from Oracle Pre-built, pre-configured VM Complete App, Middleware, DB installation Siebel CRM, Database 11g, Weblogic Server, Oracle Enterprise Manager Deploy to Test MySQL DB Custom App MySQL Oracle DB DB 20 20

21 Dynamic Capacity Management Automated Scale Up and Scale Down Sense demand spike Dept App 1 App 1 Dept App 2 Sense demand spike Sense demand spike Shared Service Shared Service Oracle Enterprise Manager WebLogic Server cluster nodes Coherence Data Grid nodes WebLogic Suite-based Application Grid Oracle Database RAC nodes Adjust capacity Oracle Database Grid: RAC, ASM, IMDB Cache 21 21

22 Self-Service Provisioning Considerations For Choosing the Right Delivery Model The selection of a delivery model for self-service is dependent on: Users and their Use Cases User Application Tester DBA App Developer Use Cases Clone a production database for performance testing Build test environment to verify a patch Needs a schema/user for a small application prototype Design Considerations SLAs Isolation (data and security) Time to deliver Implementation Considerations Ease of management Existing infrastructure Platform 22 22

23 Self-Service Application Basic Design The next major release will include a selfservice application out of box

24 Self-Service Application Role-based Tasks DEPLOYMENT Designer Operator PORTAL 1 Identify delivery options and the 1 Access Self-Service Application technology solutions 2 2 Test provisioning procedure for that technology Request a database by selecting the desired deployment template and size 3 Write scripts to deploy the selected technology using EMCLI and deployment procedures 3 Access database 4 Maintain a service catalog of different deployment templates 4 Retire database when not needed 24 24

25 Real Application Cluster Provisioning Rapid Deployment, Scale out and Scale back Create Reference RAC System Stage Gold Image 5 4 Create Production Clusters Scale Back Scale-Out RAC Deploy Clusterware, Database, and ASM in a single procedure Out-of-box profiles and Gold Images for consistency Scale out and Scale back of RAC nodes Analyze mode to validate pre-requisites 25 25

26 Sun Exadata V2 Support Database Machine Provisioning Out-of-box script to deploy Enterprise Manager configured with Software Library, Exadata monitoring plugins and all mandatory patches Profile driven provisioning for repeatable, error-free deployment Profiles contain pre-recordedrecorded information about IP addresses, interfaces, disks, storage options, etc Out-of-box profiles to assist easier deployment Automatic configuration of underlying operating system Creation of OS users and groups Configuration of Kernel parameters Simple push-button provisioning process Reduces deployment effort from days to hours Hands-free deployment of Grid Infrastructure and Database software Resumable and Retryable from any point

27 Major Telco: Enterprise Manager Database Provisioning Automated Installation procedures for end testers Standardized deployment procedures for Single Instance & RAC databases SAP (RAC and non-rac) DB Deployments One of the 1 st in the world New Database deployments automatically includes latest patches Out-of-box Clusterware delete procedure for cleaning up RAC Installation 27 27

28 Major Telco: Enterprise Manger Database Provisioning Database Software Library - Gold image of Clusterware/Database binaries with PSU/CPU Patches stored - 10g R2 / 11gR1 / 11gR2 - Single Instance / RAC - SAP customized DB Binaries - Current Policy : Jan and July PSU patches across all databases Advantages: - Consistency in terms of patches - No manual apply of patches : Saves times and reduces errors Oracle binaries with multiple versions of PSU Patches 28 28

29 Major Telco: Enterprise Manager Database Provisioning Advantages: Executed in parallel across multiple servers Scheduled through Enterprise Manager and runs in the background The entire process from binary installation up to base database creation completes < 1 hour Binaries configured in a standardized layout across all Database servers 10g RAC DB ready under 1 hour!! 29 29

30 Private Cloud Lifecycle 3. Use App 2. Build App Assemble app using shared components Deploy through selfservice App Developer App App Users 4. Scale up/down Adjust capacity based on policies Monitor via selfservice IT/App Owner 1. Set Up Cloud Shared Components Oracle Enterprise Manager Self-Service Interface 5. Manage Cloud Oracle Fusion Middleware IT Monitor Oracle Oracle Database Oracle availability, performance, Set up PaaS Enterprise Enterprise compliance Set up shared Manager components OS (OEL, Solaris) Manager Manage (patch, backup) Set up self- Meter and service portal Infrastructure Chargeback IT 30 30

31 Centralized Monitoring and Metering Centralized, exception driven monitoring using Metrics and Thresholds Define your own metrics Monitoring templates Exception Notification , page, SMS Integration with third party event console Open View, Unicenter, Remedy and more Rich Metrics available for Metering Extended via Enterprise Manager Views 31 31

32 Centralized Configuration Management Doing more with less Knowing What You Have Standardizing Configurations Configuration Compliance Detecting Configuration Changes Asset Discovery Drift Analysis Proactive Checks Real-time Monitoring Automated Inventory Config Comparison Policy Management Real-time Detection HW/SW Configurations Across the stack Out-of-the-Box Policies Who, What and When Operating Systems Across lifecycles User-Defined Policies Compliance Framework Hardware Baseline & Gold Std User-Defined Groups SOX. PCI, CoBIT Database 1-to-1, 1-to-Many Compliance Dashboard Change Reconciliation Packaged Apps Drift Reconciliation Authorized vs Unauthorized Configuration Search Relationships 32 32

33 Major Telco: Enterprise Manger Monitoring Database Monitoring All databases and hosts monitored for 14 major metrics in critical state: Archiver Hung Alert Log Error Status Archive Area Used (%) Generic Alert Log Error Status Oracle Data Block Corruption Status Data Block Corruption Alert Log Error Status Media Failure Alert Log Error Status Cluster Error Status Data Block Corruption Status Instance Status Redo Log Corruption Status Tablespace Space Used (%) Generic Alert Log Error Inconsistent DB State Status Out of Memory Status notification set to alert DBA if any of the metrics crosses threshold Advantages: Hold users accountable for resource consumption - Proactive monitoring vis-à-vis reactive monitoring - Consistency in terms of monitoring parameters - Out of the box solution - No customized monitoring scripts 33 33

34 Major Telco: Enterprise Manager Monitoring Templates Monitoring Templates Useful for applying monitoring and policy settings to multiple targets Option of either overriding or keeping intact earlier settings Host Template: Checks no insecure services ( ftp,telnet) are running Checks no unintended ports are open Database Template: Push customized 14 metric settings across all databases Push standardized polices across all databases 34 34

35 Major Telco: Benefits of New Architecture Challenges New Server procurement takes weeks Hardware changes requires downtime and co-ordination Too much DBA Customization ( Installation / Backups / Monitoring) Cannot cross leverage DBAs for supporting various Databases DBAs spent too much time in repetitive tasks Reactive monitoring Production refresh time consuming Benefits New Server procurement in hours Hardware changes requires minimum/no downtime and coordination No DBA Customization ( Installation / Backups / Monitoring) Can cross leverage DBAs for supporting various Databases DBAs spent minimal time in backup management Proactive Database monitoring Production refresh less time consuming 35 35

36 Cloud Computing Needs Effective Management Cloud Needs Agility and Flexibility Unified View, Centralized Control Transparency Application Visibility Efficiency, End-to-End Automation Automation Required Rapid Provisioning, Mass Patching, Complete Lifecycle Management Centralized Monitoring, Configuration Management Resource Usage Tracking, Metering Most Comprehensive Application Performance Management Integrated Application-to-Disk Management 36 36

37 Oracle s Cloud Management Roadmap Cloud Management Third Party Applications Oracle Applications ISV Applications Oracle Enterprise Manager Self-Service Platform as a Service Chargeback Shared Services Workload/Resource Mgmt Integration: SOA Suite Process Mgmt: BPM Suite Security: Identity Mgmt User Interaction: WebCenter Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit Database Grid: Oracle Database, RAC, ASM, Partitioning, IMDB Cache, Active Data Guard, Database Security Infrastructure as a Service Oracle Operating Solaris Systems: Oracle Oracle Enterprise Enterprise Linux Linux Oracle VM for SPARC (LDom) Solaris Containers Servers Storage Oracle VM for x86 Capacity Planning Configuration Mgmt Lifecycle Management Application Performance Management Application Quality Management Ops Center Physical and Virtual Systems Management 37 37

38 Roadmap Snippet: Build and Package Application Oracle Virtual Assembly Builder Oracle SOA Suite Oracle BPM Suite Oracle WebCenter Oracle Identity Mgt Package multi-tier applications for rapid, error-free deployment Oracle Application Grid Oracle Database Grid Oracl Application A Application B Introspection & Assembly Assembly Builder Oracle VM Template Builder OVF Packaging Deployment e Enterp prise Man nager Virtualized Software Appliances Assembly A Assembly B Oracle VM Server 38 38

39 Roadmap Snippet: Deploy Application Self-Service Interface Self-service provisioning: - Oracle VM Templates - Complete Assemblies Users can select: - Server size - Storage volumes - Dynamic/static IP - Network profile Policies for quota, retirement, chargeback Programmatic Web services APIs 39 39

40 Cloud Standards, Portability, Interoperability Oracle Cloud APIs Leveraging e g the work done on Sun Cloud APIs REST/JSON based A subset submitted to DMTF for IaaS standards Extended model published on OTN 40 40

41 Roadmap snippet: Metering and Chargeback Oracle Enterprise Manager + Oracle Billing and Revenue Management Complete Cloud Management and Monetization Capabilities Cloud Services Cloud Management Cloud Monetization Applications Middleware Database OS Virtualization Deactivation Provisioning Usage data collection Oracle Enterprise Manager Configuration Mgmt Lifecycle Management Application Performance Management Application Quality Management Ops Center Physical & Virtual Systems Management Metered Usage Balance Control Oracle Billing and Revenue Management Pricing/Charging Flexibility Customer Management Complete Billing Operations Value Chain Management Business Intelligence Bill/Invoice generation and delivery 41 41

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