Abhay Nath Mishra. Education. Research Interests. Fellowship and Awards. Work Experience

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1 Name Abhay Nath Mishra Education Doctor of Philosophy, Information Systems (2003) University of Texas, Austin Master of Business Administration (1996) Xavier Labor Relations Institute, Jamshedpur, India Bachelor of Technology, Computer Science and Engineering (1993) National Institute of Technology, Surathkal, India Research Interests Application of IT for clinical, operational and financial improvements in health care; IT, process innovations and organizational impacts; Analytics in health care, manufacturing and electronic commerce; Electronic procurement and supply chain management; IT capabilities and strategy; IT innovations and their implementation Fellowship and Awards 1. Student Technology Fee Award, Georgia State University, Summer Research Grant, Georgia State University, 2012 and Outstanding Mentor and Role Model award by The Panhellenic Association at Carnegie Mellon University, Software Technology Initiative Grant to develop database oriented mini-cases, University of Maryland, College Park, David Bruton Jr. Fellowship, University of Texas at Austin, University of Texas summer tuition fellowship, Eugene and Dora Bonham research grant, McCombs School of Business, University of Texas at Austin, Academic fellowship, College of Commerce and Business Administration, University of Illinois, Urbana-Champaign, Merit scholarship, National Institute of Technology, Surathkal, Work Experience

2 2014 present: J. Mack Robinson College of Business Georgia State University, Atlanta, GA. Position: Associate Professor Primary appointment: Institute of Health Administration Secondary appointment: Department of CIS : J. Mack Robinson College of Business Georgia State University, Atlanta, GA. Position: Assistant Professor : David A. Tepper School of Business Carnegie Mellon University, Pittsburgh, PA. Position: Visiting Assistant Professor : Robert H. Smith School of Business University of Maryland, College Park, MD. Position: Lecturer/Assistant Professor : McCombs School of Business University of Texas, Austin, TX. Position: Research Assistant/Teaching Assistant/Instructor : College of Commerce and Business Administration University of Illinois, Urbana-Champaign, IL. Position: Research Assistant : Ramco Systems, Madras, India. Position: Senior Product Executive : Tata Steel, Jamshedpur, India. Position: Senior Officer Publications: Refereed Scholarly Journals 1. Singh, R., L. Mathiassen, A. N. Mishra. Forthcoming. Organizational path constitution in technological innovation: Evidence from rural telehealth. MIS Quarterly. 2. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay. Forthcoming. E-procurement infusion and operational process impacts in MRO procurement: Complementary or substitutive effects? Production and Operations Management. 3. Mishra, A. N., P. Ketsche, J. Marton, A. Snyder, S. McLaren Examining the potential of information technology to improve public insurance application processes: Enrollee assessments from a concurrent mixed method analysis. Journal of the American Medical Informatics Association. (21:6)

3 4. Bhargava, H., A. N. Mishra Electronic medical records and physician productivity: Evidence from panel data analysis. Management Science. (60:10) Mishra, A. N., S. Devaraj, G. Vaidyanathan Capability hierarchy in electronic procurement and procurement process performance: An empirical analysis. Journal of Operations Management. (31:6) Devaraj, S., G. Vaidyanathan, A. N. Mishra Effect of purchase volume flexibility and purchase mix flexibility on e-procurement performance: An analysis of two perspectives. Journal of Operations Management. (30:7-8) Mishra, A. N., C. Anderson, C. M. Angst, R. Agarwal Electronic health records assimilation and physician identity evolution: An identity theory perspective. Information Systems Research. (23:3, Part 1 of 2) Mishra, A. N., R. Agarwal Technological frames, organizational capabilities, and IT use: An empirical investigation of electronic procurement. Information Systems Research. (21:2) Mishra, A. N., P. Konana, A. Barua Antecedents and consequences of Internet use in procurement: An empirical investigation of U.S. manufacturing firms. Information Systems Research. (18:1) Publications: Refereed Conference Proceedings 1. Marton, J., A. N. Mishra, P. Ketsche, A. Snyder, S. McLaren Can information technology improve the Medicaid application process? Enrollee perceptions from Georgia. AcademyHealth, June 23-25, Baltimore, MD. 2. Mishra, A. N., A. Snyder, J. Marton, P. Ketsche, S. McLaren Virtualizing Medicaid application process in Georgia. Workshop on Health IT and Economics, October 5-6, Washington, DC. 3. Bhargava, H., A. N. Mishra Electronic medical records and physician productivity: Insights from panel data analysis and design implications. Conference on Information Systems and Technology, INFORMS, November 12-13, Charlotte, NC. 4. Bhargava, H., A. N. Mishra Do electronic medical records make physicians more productive? An empirical analysis and design implications. Workshop on Health IT and Economics, October 8-9, Washington, DC. 5. Singh, R., L. Mathiassen, A. N. Mishra A theory of rural telehealth innovation -- A paradoxical approach. Proceedings of International Conference on Information Systems, December 15-18, Phoenix, AZ. 6. Yu, S., A. N. Mishra, A. Gopal, T. Mukhopadhyay IT infusion and its performance impacts: An empirical analysis of e-procurement in the service

4 industry. Proceedings of International Conference on Information Systems, December 15-18, Phoenix, AZ. 7. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay IT infusion and its performance impacts: An empirical analysis of e-procurement in the service sector. Conference on Information Systems and Technology, INFORMS, October 11-12, Washington, DC. 8. Anderson, C., A. N. Mishra, R. Agarwal, C. M. Angst Digitizing healthcare: The ability and motivation of physician practices and their adoption of electronic health record systems. Proceedings of International Conference on Information Systems, December 9-12, Montreal, QC. 9. Mishra, A. N., P. Konana, A. Barua Determinants of the level of Internetbased procurement: An empirical study of the procurement of production goods in manufacturing firms. Proceedings of Americas Conference on Information Systems, August 3-5, Boston, MA. 10. Mishra, A. N., P. Konana, A. Barua An empirical investigation of Internet-based procurement. Proceedings of Third International Conference on Telecommunications and Electronic Commerce, November 16-19, Dallas, TX. Publications: Non-Refereed and Other 1. Mishra, A. N., P. Ketsche, J. Marton, A. Snyder, S. McLaren Virtualizing Medicaid application process in Georgia: A test of process virtualization theory. INFORMS Annual Meeting, October 14-17, Phoenix, AZ. 2. Mishra, A. N., P. Konana, A. Barua Antecedents and consequences of Internet use in procurement: An empirical investigation. INFORMS Annual Meeting, November 5-8, Pittsburgh, PA. 3. Mishra, A. N Electronic procurement from Internet-based business-tobusiness markets: A multi-perspective study. INFORMS Annual Meeting, November 12-16, San Francisco, CA. Work in Progress 1. Mishra, A. N., A. Snyder, P. Ketsche, J. Marton, S. McLaren. Virtualizing benefits application and renewal processes: A theoretical and empirical investigation of two public health programs. Target journal: MIS Quarterly; Current Stage: Data analysis in progress; Target submission date: Spring Mishra, A. N. Does health care digitization pay off? EHR assimilation, administrative and clinical process changes, and operational, patient and financial outcomes. Target journal: Production and Operations Management, Data analysis in progress; Target submission date: Spring 2015.

5 3. Mishra, A. N., J. (Cath) Oh, Y. Tao, M. Keil. Health information technology investments, health care utilization, clinical quality and performance of hospitals in the United States. Data collection complete. 4. Mishra, A. N., A. Baird, P. Ketsche, L. Maruping. Accountable care organizations, patient-centered medical homes and IT-based coordination. Conceptualization in progress. 5. Mishra, A. N., A. Baird, P. Ketsche, A. Sumner. Evaluation of a pharmacy information system. Conceptualization in progress. Externally-Funded Research Projects 1. An Evaluation of the New Pharmacy Dispensing System (with A. Sumner, P. Ketsche, L. Branscomb, A. Baird, and M. Cameron), Begin Date: 12/2014, End Date: 06/2015; Amount of dunding: $75121, Role: PI and faculty 2. Medicaid and CHIP eligibility Georgia department of community health (with A. Snyder, J. Marton, B. Tyler and P. Ketsche), Begin Date: , End Date: , Amount of funding: $200,000, Role: Faculty 3. Design of health insurance exchange Georgia department of community health (with W. Custer, P. Ketsche, K. Minyard, G. Landers and A. Snyder), Begin Date: , End Date: , Amount of funding: $300,000, Role: Faculty 4. Electronic health record adoption and use among U.S. physician practices Pfizer Health Informatics (with R. Agarwal, C. Angst, and C. Anderson), Begin Date: , End Date: , Amount of funding: $40,000, Role: PI and faculty Papers Presented at Professional Meetings 1. Marton, J., A. N. Mishra, P. Ketsche, A. Snyder, S. McLaren Can information technology improve the Medicaid application process? Enrollee perceptions from Georgia. AcademyHealth, June 23-25, Baltimore, MD. 2. Mishra, A. N., P. Ketsche, J. Marton, A. Snyder, S. McLaren Virtualizing Medicaid application process in Georgia: A test of process virtualization theory. INFORMS Annual Meeting, October 14-17, Phoenix, AZ. 3. Mishra, A. N., A. Snyder, J. Marton, P. Ketsche, S. McLaren Virtualizing Medicaid application process in Georgia. Workshop on Health IT and Economics, October 5-6, Washington, DC. 4. Bhargava, H., A. N. Mishra Electronic medical records and physician productivity: Insights from panel data analysis and design implications. Conference on Information Systems and Technology, INFORMS, November 12-13, Charlotte, NC.

6 5. Mishra, A. N., S. Devaraj, G. Vaidyanathan A strategic approach to e- procurement management - An empirical analysis of capability hierarchy in electronic procurement. 41 st Decision Sciences Annual Conference, November 20-23, San Francisco, CA. 6. Bhargava, H., A. N. Mishra Do electronic medical records make physicians more productive? An empirical analysis and design implications. Workshop on Health IT and Economics, October 8-9, Washington, DC. 7. Singh, R., L. Mathiassen, A. N. Mishra A theory of rural telehealth innovation -- A paradoxical approach. International Conference on Information Systems, December 15-18, Phoenix, AZ. 8. Yu, S., A. N. Mishra, A. Gopal, T. Mukhopadhyay IT infusion and its performance impacts: An empirical analysis of e-procurement in the service industry. International Conference on Information Systems, December 15-18, Phoenix, AZ. 9. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay IT infusion and its performance impacts: An empirical analysis of e-procurement in the service sector. Conference on Information Systems and Technology, INFORMS, October 11-12, Washington, DC. 10. Anderson, C., A. N. Mishra, R. Agarwal, C. M. Angst Digitizing healthcare: The ability and motivation of physician practices and their adoption of electronic health record systems. International Conference on Information Systems, December 9-12, Montreal, QC. 11. Mishra, A. N., P. Konana, A. Barua Antecedents and consequences of Internet use in procurement: An empirical investigation. INFORMS Annual Meeting, November 5-8, Pittsburgh, PA. 12. Mishra, A. N Electronic procurement from Internet-based business-tobusiness markets: A multi-perspective study. INFORMS Annual Meeting, November 12-16, San Francisco, CA. 13. Mishra, A. N., P. Konana, A. Barua Determinants of the level of Internetbased procurement: An empirical study of the procurement of production goods in manufacturing firms. Americas Conference on Information Systems, August 3-5, Boston, MA. 14. Mishra, A. N., P. Konana, A. Barua An empirical investigation of Internet-based procurement. Third International Conference on Telecommunications and Electronic Commerce, November 16-19, Dallas, TX. Supervision of Doctoral Dissertations 1. Tao, Y. Ongoing. Essays on Health Information Technology and Its Quality and Efficiency Impacts on Organizations. Co-chair of the dissertation committee.

7 2. Hornyak, R Knowledge Worker Behavioral Responses and Job Outcomes in Mandatory Enterprise System Use Contexts. Member of the dissertation committee, Initial placement: Arizona State University, Tempe, AZ. 3. Anderson, C. A Health Information Systems Affordances: How the Materiality of Information Technology Enables and Constrains the Work Practices of Clinicians. Member of the dissertation committee, Initial placement: University of Nevada, Reno, NV. 4. Langer N Essays in Information Technology Management. External reader of the dissertation, Initial placement: Indian School of Business, Hyderabad, India. Continuing Education Activities in the Past Five Years 1. College-wide doctoral student workshop on Job Market and Applications, Faculty Development Committee workshop on Health Care Research, 2010 Invited Presentations Georgia Tech, Emory University Center of Comprehensive Informatics, University of California at Davis, University of Georgia, Georgia State University, American University, Carnegie Mellon University, Singapore Management University, University of Pittsburgh, City University of New York, University of Cincinnati, Babson College, University of Maryland at College Park, University of British Columbia, State University of New York at Buffalo, Arizona State University, University of Notre Dame, Penn State University, Texas A&M University, University of Washington at Seattle, Louisiana State University Teaching Robinson College of Business Ph.D. Topics in HIS MBA/MHA/MS Health Information Systems Predictive Analytics in Health Care Executive MBA Operations & Quality Management

8 Undergraduate Health Information Systems; Scientific Perspectives on Global Problems David A. Tepper School of Business Management Information Systems; Systems Analysis and Design Robert H. Smith School of Business MBA Electronic Commerce: Business Models and Technology; Telecommunications and the Internet; Data Management Systems; Managing Digital Businesses and Markets Undergraduate Introduction to Information Systems; Information Systems Projects McCombs School of Business Undergraduate Introduction to Data Management Teaching Evaluations Semester and year Course Number Course Title No. of students Student eval Fall 2014 HA 3970 Health Information Systems Spr 2014 HA 8750 Predictive Analytics in Health Care Spr 2014 HA 8670 Health Information Systems Fall 2013 HA 3970 Health Information Systems Sum 2013 EMBA Operations and Quality Management Spr 2013 HA 8670 Health Information Systems Spr 2013 HA 3970 Health Information Systems Fall 2012 HA 3970 Health Information Systems Sum 2012 EMBA Operations and Quality Management Spr 2012 HA 8670 Health Information Systems Spr 2012 HA 3970 Health Information Systems Fall 2011 HA 3970 Health Information Systems Sum 2011 EMBA Operations and Quality Management Spr 2011 HA 8670 Health Information Systems Spr 2011 HA 3970 Health Information Systems Fall 2010 HA 3970 Health Information Systems Sum 2010 EMBA Operations and Quality Management

9 8355 Spr 2010 HA 8670 Health Information Systems Spr 2010 HA/CIS E Topics in HIS Fall 2009 HA 3970 Health Information Systems Spr 2009 HA 8670 Health Information Systems Spr 2009 HA 3970 Health Information Systems Fall 2008 PERS 2002 Scientific Perspectives on Global Problems (2 sections) Sum 2008 HA 3970 Health Information Systems Spr Systems Analysis and Design Fall Management Information Systems BMGT 301 Introduction to Information Systems Spr 2007 Fall 2006 Fall 2005 BMGT 301 Introduction to Information Systems BUSI 780 Managing Digital Businesses and Markets BMGT 407 Information Systems Projects BUSI 780 Managing Digital Businesses and Markets BUDT 704 Data Management Systems BMGT 407 Information Systems Projects BUSI 780 Electronic Commerce: Buss. Models and Fall 2004 Tech. BUDT 704 Data Management Systems BUDT 704 Data Management Systems Fall 2003 BUDT 705 Telecommunications and the Internet BMGT 723 Electronic Commerce: Buss. Models and Spr 2003 Tech. BMGT 723 Electronic Commerce: Buss. Models and Tech. Fall 2002 BMGT 723 Electronic Commerce: Buss. Models and Tech. Spr 2000 MIS 325 Introduction to Data Management All the ratings are on a scale of 1 to 5. Service Activities Internal to the University 1. Chair of the Master of Science in Analytics (MSA) Recruitment committee 2. Member of the curriculum committee for the MSA program 3. Coordinator for the seminar series in analytics 4. Member of the CIS recruitment committee, 2013 (ongoing) 5. Member of the college-wide faculty working group on analytics, (ongoing) 6. New masters level course preparation on Predictive Analytics in Health Care,

10 7. Student Technology Fee grant proposal 2013 (and 2012) on health data analytics 8. Successful proposal development for the second century initiative (also known as 2 CI) cluster hiring in health information systems; member of the IHA and CIS recruitment committees; helping advertise the 2 CI positions, short listing candidates and interviewing candidates at conferences, New doctoral level course preparation on E Topics in Health Information Systems, Leadership in health informatics and analytics, Actively involved in program information dissemination, Participation in student open houses, Interviewing graduate students, Faculty marshal at graduation ceremonies, Coordinator of the departmental information systems seminar series, Member of the.net transition committee, 2003 Service Activities in Academic and Professional Organizations 1. Associate Editor, ICIS Program committee member Conference on Information Systems and Technology (CIST) / INFORMS 2014, 2013, 2011 and Associate Editor of the Special Issue of Health Systems (Guest Editors: Elizabeth Davidson, Gordon Gao and Jeffrey McCullough), Conference Co-chair, CIST/INFORMS 2012, Phoenix, AZ; Session chair for INFORMS Session chair CIST 2011, CIST Track-chair, Pacific Asia Conference on Information Systems, Associate editor, Academy of Management conference, Associate editor for two tracks, ICIS, 2009, Phoenix; session chair for ICIS Session chair for INFORMS Mini-track Co-chair for AMCIS Frequent ad-hoc reviewer for Information Systems Research, MIS Quarterly, Management Science, Journal of Management Information Systems, Production and Operations Management, Decision Sciences, Decision Support Systems, Information Technology and Management, Journal of Information Technology,

11 Journal of Strategic Information Systems, Electronic Commerce Research Journal, International Conference on Information Systems, Americas Conference on Information Systems, Academy of Management Conference, Conference on Information Systems and Technology, International Conference on Electronic Commerce, IFIP WG 8.2. Service in the Community 1. Faculty advisor for Asha for Education, Using technology and management skills to help a local civic organization and a community fight against a large, big-box store, Provided organization and management help to Hosea Feed the Hungry, Pro bono consulting provided to a small firm in Jacksonville, Florida to establish ecommerce strategy, 2005