TIMOTHY J. KEOGH, PH.D. THE CITADEL SCHOOL OF BUSINESS ADMINISTRATION 171 Moultrie Street Charleston, SC

Transcription

1 TIMOTHY J. KEOGH, PH.D. THE CITADEL SCHOOL OF BUSINESS ADMINISTRATION 171 Moultrie Street Charleston, SC EDUCATION Ph.D., Louisiana State University, Baton Rouge, LA, English, 1994 Concentrations in Linguistics and Technical Communication Dissertation: The Structure of Abstracts: Stylistic and Structural Elements in 48 Technical and Scientific Abstracts. Dissertation Director: Malcolm H. Richardson Fulbright Grant for graduate study at the University of Strasbourg, France Concentration in Modern European Literature, M.A, Old Dominion University, Norfolk, VA, English, 1976 Diploma, Modern Standard Arabic, Defense Language Institute West Coast, Monterey, California, 1972 B.A., Belmont Abbey College, Belmont, NC, English, 1969 FELLOWSHIPS Teaching Fellowship, Louisiana State University, Department of English, 1987 to 1989 Teaching Fellowship, Tulane University Department of English, 1977 to 1980 APPOINTMENTS AT THE CITADEL Associate Professor, School of Business Administration, 2012 to present. Assistant Professor, School of Business Administration, 2006 to Courses currently taught: Communications for Leadership, required course for Master of Business Administration students. Communications in Business, required for Pre-Business Majors. Negotiation Strategies, elective course for MBA students. APPOINTMENTS AT TULANE UNIVERSITY Adjunct Associate Professor of Medicine, Department of Internal Medicine, Tulane University School of Medicine, 2004 to present. Course Taught: Communications Lab for fourth year medical students on interpersonal communications and physician/patient communication Adjunct Clinical Associate Professor, Department of Health Systems Management, School of Public Health and Tropical Medicine, Tulane University, 2006 to present. Course Taught: Healthcare Negotiations to Master of Health Administration students. Director, Master of Health Administration Program, Department of Health Systems Management, School of Public Health and Tropical Medicine, Tulane University, 2004-

2 Tim Keogh Page 2 10/9/ Developed, coordinated and managed student Administrative Residency field experiences. Clinical Associate Professor, Department of Health Systems Management, School of Public Health and Tropical Medicine, Tulane University, Courses Taught: Healthcare Negotiations in the Master of Health Administration Program, Managerial Communication in the Master of Health Administration Program and in the Master of Medical Management Program for physician executives. An international version of the course was taught at the Central-American Institute of Administration and Business (Instituto Centroamericano de Administracion de Empresas, INCAE) in Costa Rica, and at the Taiwan Armed Forces Medical Academy in Taipei. Clinical Assistant Professor, Department of Health Systems Management, School of Public Health and Tropical Medicine, Program Director, Dillard University/Tulane University 3-2 Master of Public Health Program, Department of Health Systems Management, School of Public Health and Tropical Medicine, Tulane University, Administered and advised students in program for qualified, rising Dillard University seniors attending Tulane s Master of Health Administration courses. Adjunct Professor of Management Communication, A.B. Freeman School of Business, Tulane University, Course Taught: Management Communication in the traditional MBA Program, the Professional MBA Program, the Taiwan Executive MBA Program, and the Executive Management Training Program in the Stewart Center for Executive Education. Director, International MBA Language Orientation Program, A.B. Freeman School of Business, Tulane University, Directed cross-cultural awareness and communication program for international MBAs. DISTANCE EDUCATION PROGRAMS TAUGHT South Central Public Health Training Center, School of Public Health and Tropical Medicine, Tulane University, Distance Education Modules Taught: Communications, Conflict Management, Writing Skills, and Presentation Skills for healthcare practitioners. Project was funded by the Health Resources and Services Administration (HRSA) of the Department of Health and Human Services. Africa America Institute, Washington, D.C., Distance course in Project Management for healthcare practitioners in the countries of Namibia, Kenya and Ghana via internet-based Blackboard Learning System using video

3 Tim Keogh Page 3 10/9/2012 lecture, discussion boards, file exchange, and on-line testing. Center for Applied Environmental Public Health, Tulane University, Course Taught: Foundations of Management, Synchronous interactive Internet format in the concepts and principles of management, including studies of managerial roles, styles, activities, decision-making, and organizational effectiveness. Master of Public Health Program at the University of Arkansas for Medical Sciences, Course Taught: Management Communication Distance Version for University of Arkansas for Medical Sciences and Crittendon Memorial Hospital in West Memphis, Tennessee through the Dean's Office, School of Public Health and Tropical Medicine. Also taught course on-campus in the Executive MPH Program. Centers for Disease Control and Prevention, US Department of Health and Human Services, Course Taught: Management Communication Distance Version. OTHER POSITIONS AND EMPLOYMENT American College of Physician Executives, Faculty. Teach Quarterly Leadership Institutes on Managing Physician Performance, Enhancing Interpersonal Communication, and Leading on the Frontline, 1997 to present. American College of Healthcare Executives, Faculty. Teach Semi-Annual Conferences on Leadership Persuasion Skills and Strategies, 2006 to present. Society of Hospital Medicine, Faculty. Teach Semi-Annual Leadership Institutes on Effective Communication and Managing Conflict & Maintaining Effective Relationships, 2006 to present. South Central Public Health Leadership Institute, Faculty. Teach Annual Institute for State Healthcare Executives of Louisiana, Arkansas, Alabama, and Mississippi on Leadership Communication, 1997 to present. VHA, Faculty. (Voluntary Hospital Association, a nationwide network of 2,200 community-owned health care systems) Taught regional Nursing Leadership Institutes and Management Symposia for Clinical Leaders on Communication, Conflict Management, Negotiation, and Coaching, 2001 to University of Texas-Arlington, Division of Enterprise Development Faculty. Teach Regional Nursing Leadership Series on Communicating as a Leader, 2008 to present.

4 Tim Keogh Page 4 10/9/2012 Management Development Consultant, 1994 to Freeport-McMoRan, Inc., New Orleans, Louisiana. Designed and delivered Mentoring Program for 70 high potential executives of P.T. Freeport Indonesia Company in Irian Jaya. Designed and delivered company-wide Performance Appraisal Program for Freeport-McMoRan, Inc. and Freeport Sulfur Company. Directed and instructed in biannual eight week Management Study Program conducted in New Orleans for senior staff of P.T. Freeport Indonesia Company. Directed and instructed in biannual two week Management Skills Development Program in Irian Jaya. Manager, Corporate Training and Development, 1989 to McDermott International, Inc., New Orleans, Louisiana. Responsible for Corporate Management Development and Technical Training staff. Coordinated training activities of corporate subsidiaries, Babcock and Wilcox and McDermott Marine Construction Companies. Directed annual Career Assessment Programs for various divisions, including Finance and Accounting and Materials and Transportation. Administered Corporate Educational Refund Program. Tracked in-house slate of high potential management candidates. Designed and implemented division wide Performance Appraisal Program and Supervisory Skills Program for McDermott Marine Construction. Taught a variety of leadership development seminars at corporate domestic locations in Virginia, Pennsylvania, Ohio, Texas, and Louisiana and at international locations in London, Cairo, Dubai, Singapore, and Jakarta. Facilitated and instructed corporate task teams in Total Quality Management. Wrote employee relations communications for senior management. Wrote Technology Transfer Program presented by McDermott to the government of Azerbaijan for development of their marine fabrication industry. Corporate Management Development Consultant, 1988 to McDermott International, Inc., New Orleans, Louisiana. Responsible for developing and teaching a variety of seminars, including Business Presentation Skills, Time Management, Communication Skills, Technical Writing, Supervisory Skills, Business Writing, Teambuilding, Effective Listening, Cross Cultural Awareness, Performance Appraisal, and Stress Management. Writer/Editor, 1976 to Office of Public Affairs, National Institute of Education, Department of Education, Washington, D.C., Wrote in-house publications and press releases for national publication. Edited research documents and wrote speeches for Institute Director. HONORS AND AWARDS MBA Professor of the Year, The Citadel School of Business Administration, 2009

5 Tim Keogh Page 5 10/9/2012 Delta Omega Public Health Honorary Society, 2002 to present. Secretary American College of Healthcare Executives Teacher of the Year, Department of Health Systems Management, Tulane University Class of 2004 Best Faculty Member, Executive Master of Medical Management Program, Department of Health Systems Management, Tulane University Classes of 2001, 2002, and Teaching Scholar Award Finalist, School of Public Health and Tropical Medicine, Tulane University Health Sciences Center, 2002 Excellence in Teaching, American College of Healthcare Executives Tulane University Student Chapter, 1999 Best Faculty Member, Executive Master of Health Administration Program, Department of Health Systems Management, Tulane University Classes of 1997 and 1999 Certificate of Appreciation, Developing Faculty Presentation Skills, Moscow Medical Academy, Russian Federation Health System, 1996 MBA Teacher Honor Roll, A.B. Freeman School of Business, Tulane University, 1993 INDEPENDENT STUDY TAUGHT AT THE CITADEL Advanced Managerial Communication, 2011 OTHER LECTURES AT THE CITADEL Phi Kappa Phi Lecture on Leadership Skills in Healthcare, September 20, 2010 Lectured for Professor Al Lovvorn s Strategic Management Class on Salary Negotiation, Spring and Fall 2010 Krause Center for Leadership and Ethics, Communications for Leadership, Second Annual Graduate Leadership Seminar, September 22, 2010 Sigma Pi Sigma Math and Science Honorary Society Address, September, 11, 2009 Lectured for Professor Elizabeth Connor s Case Studies in Professional Thinking Class, Spring 08. Lectured for Professor Thomas Anderson s Leadership Class, Fall 2007 and Spring 2008 Listening Skills, Presented at CASTLE, November 26, SCHOLARLY AND PROFESSIONAL ACTIVITIES Conference Presentations The Convergence of Business and Medicine: A study of MD/MBA Programs in the United States. American Institute of Higher Education's Fourth International Conference, Williamsburg, VA, March 19, Published in Conference Proceedings

6 Tim Keogh Page 6 10/9/2012 Physician Style Differences: An Evidence Based Study of Leadership. Annual Meeting of the Southeast Decision Sciences Institute, Charleston, SC, February 19, 2009 Dealing with disruptive physician behavior: Evidence based suggestions for physician executives and non-physician administrators. American Public Health Association 133 Annual Meeting, December 14, 2005 Invited Presentations 2010 Leadership Styles/Communication, Affiliated Community Medical Centers, Lichfield, MN, February 19, 2010 Coaching for Improved Work Performance. Stellaris Health Network, Mt. Kisco, NY, March 3, 2010 Leadershop Communication Skills, Spectrum Health, Grand Rapids, MI, April 19, 2010 Time Management and Priority Setting, Stellaris Health, Mt. Kisco, NY, May 13, 2010 "Understanding Style for Effective Performance." Children's Hospitals Professional Staff and Leadership Development Program, Carlson School of Management, University of Minnesota, June 3, 2010 Communicating as a Leader, VHA New England, Portsmouth, NH, October 12, Communication and Coaching. Stellaris Health Network, Mt. Kisco, NY, March 4, 2009 Communication Skills, Holzer Clinic, Gallopolis, Ohio, August 21, 2009 Leadership Communications, Premier Health Partners, Dayton, OH, October 26, Effective Communication: Keeping Your Batteries Charged. Law School Admissions Council Annual Meeting and Educational Conference, Phoenix, AZ, May 31, Communication Skills for Leadership. University of Maryland Medical System Physician Leadership Conference, Baltimore, MD, May 16, The Fundamentals of Interpersonal Communication. VHA Annual Leadership Conference, Denver, CO, May 23, Understanding Styles for Collective Collaboration. Children s Hospitals and Clinics of Minnesota, Professional Staff Leadership Alumni Program, Carlson School of Management, University of Minnesota, Minneapolis, MN, May 29, Giving and Receiving Feedback. Medical School Residents, University of North Carolina Medical School, Chapel Hill, NC, February 28, Negative Feedback. Web Lecture for the American College of Physician Executives, Tampa, FL, May 16, Communication and Conflict Management. Clinical Leadership Academy, Louisiana State University Health Care Services Division, Baton Rouge, LA, December 12, Negotiating Contracts. Society of General Internal Medicine Annual Meeting,

7 Tim Keogh Page 7 10/9/2012 New Orleans, LA, May 12, Time Management: How to make the right decisions about prioritizing tasks. National Public Health Information Coalition, Atlanta, GA, October 19, Communication Skills and Managing Difficult People. University of Medicine and Dentistry of New Jersey, Surgery Department Grand Rounds, Newark, NJ, December 16, Mary Washington/MediCorp, Fredericksburg, VA, February 2004 Slidell Memorial Hospital, LA, February 2004 Leadership Symposium, Heywood Hospital, Gardner, MA, February 2004, Nursing Leadership Institute, St. John Health Detroit, March 2004 Management Symposium for Clinical Leaders, Wyoming Medical Center, March 2004 Charity Hospital of New Orleans Randomized Effectiveness Trial, LA, April 2004 Tulane Medical School Residents, April 2004 National Rehabilitation Hospital, Washington, DC, April 2004 American College of Physicians Annual Conference, April 2004 Advanced Nursing Leadership Institute, Foote Medical Center, Jackson, MI, April 2004 Washington Medical Center, DC, April 2004 Cedars-Sinai Health System, Los Angeles, CA, April 2004 American College of Physician Executives Institute, April 2004 All Saints Medical Center Wisconsin, May 2004 Nursing Leadership Institute, Highland Hospital, May 2004 Management Symposium for Clinical Leaders, Barnes Jewish Christian Hospital, May 2004 Management Symposium for Clinical Leaders, Fletcher Allen, June 2004 Management Symposium for Clinical Leaders, BJC-Missouri Baptist Medical, July 2004 Management Symposium for Clinical Leaders, Sarah Bush Lincoln Health Center, August 2004 Nursing Leadership Institute, Houston Medical Center, August 2004 Nursing Leadership Institute, WellStar Health System, September 2004 Nursing Leadership Institute, Cooley Dickinson Hospital, September 2004 University of Medicine and Dentistry of New Jersey Grand Rounds, August 2001 American College of Physician Executives Institute, November Advanced Nursing Leadership Institute, Washington Hospital Center (MedStar), DC, January 8, 2003 Supervisory Skills Training, McDermott International, Singapore, January 15 18, 2003 Leadership Communication, Norman, OK, January 30, 2003 Coaching for Success, Columbus, OH, February 12, 2003 Communication Skills, Warren MI, February 20, 2003 Coaching Skills, Kansas City, MO, February 27, 2003 Managing Difficult People, New York Presbyterian Hospital, NY, February 28, 2003

8 Tim Keogh Page 8 10/9/2012 Time Management, Detroit, MI, March 13, 2003 Communication Skills, Westborough, MA, March 26, 2003 Coaching, Kansas City, MO, March 28, 2003 Negotiation, VHA Annual Leadership Conference, Boston, MA, April 5, 2003 Communications, UNLV School of Dentistry, April 9-11, 2003 Communication as a Leader, Nashua, NH, April 23, 2003 Coaching, Westborough, MA, May 2003 Negotiating Skills, Morgan Stanley Children s Hospital, New York, NY, May 22, 2003 Communications, Lansing MI, May 23, 2003 Leadership Communications, Cedars-Sinai Health System, Los Angeles, CA, June 2, 2003 Intuitive Communication, Washington Hospital Center, DC, June 9, 2003 Coaching, Memorial Healthcare, Owasso, MI, July 11, 2003 Teamwork and Communication, St. Louis, MO, August 18 19, 2003 Healthcare Management Symposium, Our Lady of the Lake Regional Medical Center, September 11, 2003 Communication Skills, Fletcher Allen Hospital Campus, Burlington, Vermont, September 25, 2003 Communications, Louisiana Office of Public Health Sanitarians, Baton Rouge, October 8, 2003 Managerial Communications, INCAE, Costa Rica, October12-16, 2003 Time Management, Nurse Symposium, WakeMed, Winston-Salem, NC, October 29, 2003 Negotiations, Nursing Leadership Institute, Moses Cone, Piedmont, NC, November 6, 2003 Communications, New Orleans Healthcare Quality Association, LA, November 13, 2003 Communication Skills, Craven Hospital, New Bern, NC, November18, 2003 Time Management, Grand Rounds, University of Medicine and Dentistry of New Jersey, December 12, 2003 Communication Skills, Fredericksburg, VA, November 13, Time Management, Tulane Children s Hospital, January 21 22, 2002 Communication Skills, Louisiana Office of Public Health Sanitarians, February 27, 2002 Communication Skills, Providence Health, Sturbridge MA, March 26, 2002 Interviewing Skills, Louisiana Office of Public Health Sanitarians, February 27, 2002 Communication Skills, Slidell Memorial Hospital, April 26, 2002 Interpersonal Relationships, Tulane Medical School Residents May 2002 Nursing Research & Development, Cedars-Sinai Medical Center, June 2002 Nursing Leadership Institute, Northern Westchester Hospital Center, NY, June 11, 2002 Communicating as a Leader, Covenant Health System, Knoxville, TN, June 25, 2002 Mentoring, Coaching, and Managing, VHA, Norman, OK, July 18, 2002 Negotiation Skills, University of Medicine and Dentistry of New Jersey Grand Rounds,

9 Tim Keogh Page 9 10/9/2012 August 9, 2002 Leadership Development Seminar, Burgess Health Center-Onawa, IA, September 11, 2002 Leadership Development Seminar, Passavant Area Hospital, Jacksonville, IL, October 18, 2002 Leading Edge Practices, Eastern Connecticut Health Network, Manchester, NH, October 24, 2002 Communication Skills, DuPont Children s Hospital, November 2, 2002 Leadership and Communication, University of Nevada Las Vegas Dental School, November 6, 2002 Communication Skills, Moses Cone Health System, Rocky Mount, NC, November 15, 2002 Management Symposium for Clinical Leaders, Nash Health Care Systems, November 5, 2002 Coaching, Washington Hospital Center, DC, December 20, Communication and Time Management Skills, Tulane Children s Hospital, New Orleans, LA, Supervisory Skills, St. Charles Parish Hospital, LA, April 20, 2002 Communication Skills, Minneapolis, MN, July, 2001 Communication Skills, Cooper Clinic, Dallas Texas, May 18, 2001 Communication Skills, Oklahoma City, OK, August 16, 2001 Presentation Skills, Grand Rounds, University of Medicine and Dentistry, NJ, August 17, 2001 Lecture on communication skills, North Oaks Medical Center, Hammond, LA Communication Skills, Denver, CO, September 30, 2001 Leadership Skills, Thedacare, June12, Appleton, WI 2000 "Enhancing Your Communication Skills: Intuition and Application," Providence Medical Group, Seattle, Washington, December 12, "Your Communication Skills: Intuition and Application," Texas Tech Medical Center Hospital, Odessa, Texas, September 16, "Communication and Coalitions," Keynote Speaker, Annual Tri-State Public Health Conference, Arkansas-Louisiana-Texas, Hot Springs, Arkansas, September 7, "Communication Skills for Surgical Residents," University of Medicine and Dentistry of New Jersey, Newark, July, "The Physician Leader and Disease Management," Medical Leadership Forum, Hilton Head, S.C., May, "Physician Leadership and Communication Skills," Munson Medical Center, Traverse City, Michigan, March, "Physician Executive Communication," Munroe County Medical Society, Rochester, N.Y., March, Communication Skills, Trover Clinic, Madisonville, KY, January 20, 1999 Leadership Communication, Alberta College of Surgeons, Edmonton, Alberta, April

10 Tim Keogh Page 10 10/9/ , 1999 Physician Communication Skills. United States Army Medical Corps, San Antonio, Texas, April, Interpersonal Communication Skills. Foundation for Medical Excellence, Portland Oregon, May, Communications. Semi-Annual Regional Update for Physicians, VHA, July 15, 1999 Physician to Physician Communication: Gender Insights. Keynote Speaker, Illinois Chapter of the American College of Cardiology, Chicago, August, Communication Skills. Cardiology Conference, Lake Geneva, WI, August 15, 1999 Enhancing Interpersonal Communication Skills. Mercy Health Services, Des Moines, Iowa, September, Physician Communication and Writing Skills. Morristown Memorial Hospital, Morristown New Jersey, November, Leadership Communication. Conference on Healthcare Effectiveness, LSU Health Sciences Center, Baton Rouge, LA, December 16, Communication Skills. United States Air Force Surgeon General Staff, Bolling Air Force Base, District of Columbia, April and May, American College of Physicians Louisiana Chapter, New Orleans, Louisiana, November 1, Effective Communication Skills, Veterans Administration Resident Engineers Annual Convention, New Orleans, September 23, Effective communication: How to Target Your Listener to Make Your Message Heard, Mississippi Gulf Coast Hospital Executives, Gulfport Mississippi, September 17, Presentation Techniques for Speakers, United Way Ambassadors Speakers Bureau, New Orleans, July 18, 1996, July 9 and September 10, Leadership Development, Time Management, and Communication Skills, Baptist Healthcare, Pensacola Florida, March 15, April 16, May 8, Louisiana Environmental Health Association 1996 Annual Conference, Baton Rouge, LA, January 1996 Moscow Medical Academy, Russian Federation Health System, May 1996 Environmental Protection Agency Region VI Annual Pretreatment Symposium, Baton Rouge, LA, June 1996 Louisiana Department of Health and Hospitals, statewide series of workshops, City of New Orleans, LA, 1996 Rankin Medical Center, Brandon, MS, June 1996 Primary Care Associates of Tennessee, Chattanooga, TN, July 1996 United Way Ambassador Speakers Bureau, New Orleans, LA, July 1996 Dubna Polytechnic, Russian Federation Health System, September 1996 PUBLICATIONS Book Chapter T. Keogh, The Fundamentals of Management Communication, in Enhancing Physician

11 Tim Keogh Page 11 10/9/2012 Performance: Advanced Principles of Medical Management. Edited by Ransom, S.B., Pinsky, W.W., and Tropman, J.E. American College of Physician Executives, Journal Publications T. Keogh and W. Martin, The Convergence of Business and Medicine: A Study of MD/MBA Programs in the United States, US China Education Review Vol. 1, No. 2, 2011 T. Keogh, S. Silver, and D. Sykes Wilford, The Impact of Demographics on Economic Policy: A Huge Risk Often Ignored, The Journal of Financial Transformation, Volume 25, March 2009, pp W. Martin and T. Keogh, Do Leaders Shape Group Culture or Does Group Culture Shape Leaders?, Group Practice Journal, June W. Martin and T. Keogh, Managing Medical Groups: 21 st Century Challenges and the Impact of Physician Leadership Styles, The Journal of Medical Practice Management, September/October, Keogh T, Martin W, Managing Unmanageable Physicians: Leadership, Stewardship and Disruptive Behavior. Physician Exec; 2004 Sep-Oct; 30(5):18-22 T. Keogh & W. Martin, R-E-S-P-E-C-T: Bedrock of satisfaction and effectiveness for organizations and individuals, Physician Executive, September, T. Keogh, "Living with the Software Engineer," Journal of Technical Writing and Communication. Volume 16, No. 4, T. Keogh, "The Foreign Student and the American Business School," Resources in Education, ERIC Document, Clearinghouse on Reading and Communication Skills Council, CONFERENCE PROCEEDINGS PUBLICATION The Convergence of Business and Medicine: A study of MD/MBA Programs in the United States. American Institute of Higher Education's Fourth International Conference, Williamsburg, VA, March 19, BOOK REVIEW Book Review Doody's Health Sciences Book Review of The Foundations of Primary Care: Daring to Be Different, MANUSCRIPT UNDER REVIEW Nurses In Non-Clinical Leadership Roles: A Study Of Behavioral Style Preferences, American Journal of Business Research WORK IN PROGRESS

12 Tim Keogh Page 12 10/9/2012 Physician Style Differences: An Evidence Based Study of Leadership FEATURES IN PROFESSIONAL JOURNALS Converse Like a Leader: HMG supervisors should recognize, adapt styles to individual needs, The Hospitalist, February 2009, by Jane Jerrard Disruptive Doctors: How to manage unruly physicians on your staff, The Hospitalist, August 2009 by Jane Jerrard INTERVIEWS IN NEWSPAPERS Boston Globe, White Coat Notes: News from Boston's Medical and Scientific Community, September 14, 2004 Los Angeles Times, When Odctors Are Rude Without Repercussion September 13, 2004 The Profnet Wire Health & Medicine, Badly Behaved Docs Wreak Havoc at Work, April 19, 2005 Chicago Tribune, Belligerent Doctors Put Patients at Risk, in Danger, September 27, 2004 OTHER SCHOLARLY PRODUCTS Webinars Communicating Effectively As a Leader. Nursing Leadership Series Session - Communicating Effectively, Produced by the University Of Texas-Arlington's Division Of Enterprise Development, Session 1, August 27, 2010 Building Relationships to Sustain Long Term Goals. VHA Supply Chain Educational Series, Dallas, TX, August 19, VHA Supply Chain Education Series: Negotiation Skills that Drive Win/Win Success, May, 13, 2009 Is Your Hospital Safe? Managing Disruptive Behavior To Create And Sustain A Culture Of Safety, Quality And Organizational Excellence. Produced by the American College Of Healthcare Executives, October 27, 2008 Providing Effective Feedback: The words to say and the courage to do it. Produced by the American College of Physician Executives, Tampa, FL, March 31, Stress and Time Management. VHA TV Nursing Excellence Series - Live Broadcast, Dallas, Texas, November 2, National Physician Study Assisted in writing Physician Behavior Survey of 1,400 Physician Executives, American College of Physician Executives, 2004 PROFESSIONAL DEVELOPMENT ACTIVITIES

13 Tim Keogh Page 13 10/9/ th Annual MUSC Health Administration Leadership Conference, Charleston, SC, October 15, 2009 South Carolina Chapter, Fulbright Association Annual Conferences, 2009, 2010, 2011 SERVICE AT THE CITADEL School-wide Fellowship Selection Panel, 2009 to present Faculty Athletic Advisory Committee, 2010 to present, Chair, 2011 Faculty Council Member, 2006 to 2008 and 2010 to present Kraus Center/CGC Leadership Symposium Planning Committee, 2009 and 2010 School of Business Administration Faculty Affairs Committee, 2010 to present Graduate Curriculum Committee Member, 2006 to 2010 School Scholarship Representative, 2009 to present Faculty Resource Committee, 2009 to present Service to Students Faculty Director, MBA Association, 2006 to present Faculty Director, Rotoract Club, 2010 to present SERVICE AT TULANE UNIVERSITY University-wide University Senate, University Senate Budget Review Committee, University Committee on Intercollegiate Activities, Health Sciences Center Advisory Committee for Continuing Medical Education, Academic Planning Group of the Senior VP for Health Sciences, Dean Search Committee, School of Public Health & Tropical Medicine, 2002 National Primate Center Director Search Committee, 2001 School of Public Health and Tropical Medicine Admissions and Student Affairs Committee, 2003 to 2006 Curriculum Committee, 2003 Chair of the General Faculty, Accreditation Committee, Vice-Chair of the General Faculty, Executive Faculty Committee, Executive Faculty Budget Committee, Secretary of the General Faculty, Department of Health Systems Management Chair, Faculty Incentives Committee,

14 Tim Keogh Page 14 10/9/2012 Chair, Curriculum Committee, Chair, Operations Committee, Chair, Student Career Counseling Committee, 2001 Admissions Committee, 1999 to 2006 Communications Committee, 2003 to 2006 Technology Committee, 1999 Grievance Committee, 1996 to 1998 MILITARY SERVICE Linguist/Interrogator, 529 Military Intelligence Company, Fort Hood, Texas, 1973 Diploma in Interrogation, United States Army Intelligence School, Fort Huachuca, Arizona, 1972 Diploma, Modern Standard Arabic, Defense Language Institute West Coast, Monterey, California, 1972 SERVICE TO THE COMMUNITY President, South Carolina Chapter, Fulbright Association, 2011 Board of Directors, South Carolina Chapter, Fulbright Association, 2010 SERVICE TO THE DISCIPLINE Chair, Management Group 2, Annual Meeting of the Southeast Decision Sciences Institute, Charleston, SC, February 19, 2009 Reviewer, Academy of Management, Conflict Management Division, 2009 to present Reviewer, Journal of Healthcare Management, 2010 to present PROFESSIONAL AFFILIATIONS Academy of Management American College of Healthcare Executives American College of Physician Executives PROFESSIONAL CERTIFICATIONS Total Quality Management Team Leader Instructor, Qualtec Institute for Competitive Advantage, 1992 Zenger-Miller Frontline Leadership Instructor, 1988