1 Shape Your Shape Our Future World Educational opportunities to empower public service professionals
2 CPAL FAST FACTS Qualifications and Credit CPAL certificates are open to emerging professionals and seasoned leaders in all areas of public administration and leadership. Participants can earn four or eight continuing studies credits depending upon the certificate. With additional academic work, participants can qualify for graduate level credit in the Hamline MPA. Registration and Fees For certificates: Register online at hamline.edu/cpal or use the registration form in this catalog. Payment can be made in two equal installments across two calendar years to align with budget cycles (see registration form for more details). 4-credit certificates $1,325 8-credit certificates $2,650 For events: Register and pay online using the event website, or register online and pay at the door with cash or check. For other options, please contact us. Schedule Most certificate sessions meet once per month for one day or two days. For sessions that start at noon, box lunches are provided. For sessions that start in the morning, both breakfast and lunch is provided. Accommodations There are several hotels and restaurants within walking distance; please contact us for more information. Program Questions Contact Cynthia Johnson, non-degree programs coordinator Phone or 1
3 MESSAGE FROM THE DIRECTOR Greetings! Hamline University, home to Minnesota s oldest Master of Public Administration degree, has been an innovator in public administration education for more than 30 years. Our master s and doctoral programs take a theory-to-practice approach to public service education where students learn from leaders in the sector. Strongly rooted in a scholar/ practitioner philosophy, our instructors have years of experience in their respective fields and are passionate about teaching. Hamline s public administration graduates comprise a network of close to 1,000 alumni with more than 90 percent of them working as public servants in the Upper Midwest. The Center for Public Administration and Leadership (CPAL), within the School of Business, supports and strengthens the practice of public service by providing opportunities for professional development, continuing education, and public discussion of key issues. CPAL is an important component in achieving the school s vision to be the place where the business, government, and nonprofit sectors interact and collaborate for the common good. As CPAL s founding director, Bill Joynes, said, Our mission is to develop excellent professional administrators to serve in all levels of government who positively impact the delivery of public sector services. To fulfill this mission, CPAL offers a regular menu of certificates, seminars, workshops, and other activities designed for busy professionals seeking to enhance their knowledge, skills, and networks. This catalog presents an overview of these opportunities. More information is on the CPAL website and available from Cynthia Johnson, non-degree programs coordinator. In addition, please feel free to contact me directly with any questions. Our goal is to provide innovative and meaningful programs, events, and scholarship that will help you shape your future and shape our world. I look forward to seeing you at an upcoming CPAL offering. Sincerely, Kristen Norman-Major Director, Public Administration Programs 2
4 TABLE OF CONTENTS CPAL Certificates Minnesota Public Works Association Leadership Academy... 4 Advanced Human Resources for Public Works... 4 Corrections Administration Online...5 Economic Development Seminar Option...5 Infusing Sustainability in the Workplace... 6 Leadership Communication Skills... 6 Performance Evaluation & Measurement with Seminar Option...7 Public Safety, Fire, and EMS Administration... 8 Public Sector Conflict Resolution... 8 Events Women in Public Service Conference... 9 resolution 15 Community & Economic Development Symposium... 9 Critical Conversations Breakfast Series Insights & Trends Seminar Series Registration Form Map...14
5 CPAL CERTIFICATES Minnesota Public Works Association Leadership Academy Coordinator: Wally Wysopal The Leadership Academy provides the practical knowledge, tools, and skills public works professionals need to manage effectively and meet the complex policy and fiscal challenges they face. The program covers topics ranging from personnel management to technical skills to understanding financial relationships among federal, state, and local governments. The Leadership Academy is designed for current and emerging leaders and will increase your effectiveness as a public works manager while preparing you to be a leader in the industry. Dates: September 2014 April 2015 September 11 12, October 9 10, November 13 14, January 8 9, February 12 13, March 12 13, April 9 10 Times: Thursdays noon 6 p.m. and Fridays 8:30 a.m. 4 p.m. Credits: 8 Cost: $2,650 Advanced Human Resources for Public Works Coordinator: Bill Joynes This certificate builds on the Leadership Academy by providing customized practical knowledge, tools, and skills that supervisors need to manage effectively in the human resources environment. The topics are developed with input from the Leadership Academy participants in order to concentrate in more depth on areas of interest. Past topics have ranged from the legal foundations of public sector human resource management to performance measurement, employee development, effective discipline, and specific contract management in public works administration. Dates: January 2015 April 2015 January 8 9, February 12 13, March 12 13, April 9 10 Times: Thursdays noon 6 p.m. and Fridays 8:30 a.m. 4 p.m. Credits: 4 Cost: $1,325 4
6 Corrections Administration Online Hybrid NEW! Coordinator: Chris Owens This new certificate utilizes online learning blended with two one-day residencies on Saturdays. It is for employees interested in advancing their careers in correctional administration by improving their knowledge of correctional history as well as theory and evidence-based practices in the field, including an in-depth look at some of today s most controversial topics. Participants hear from top practitioners through videos, readings, and interactive lectures about managing the complexity of the corrections field. The online format allows you to maintain your daily schedule, while enhancing your interactions with administrators and clients as well as improving your opportunities for stronger communication and career advancement. Dates: September 2014 February 2015 for 20 weeks Required residencies on September 13 and February 21 Times: Saturdays 8 a.m. 4 p.m. Credits: 8 Cost: $2,650 Economic Development Seminar Option Coordinator: Craig Waldron This certificate is ongoing; however, the remaining sessions may be taken as individual two-day seminars. Participants undertake an in-depth look at the economic development process from the perspective of both government agencies and private sector developers. Economic development professionals and executive level administrators learn current tools and the latest in viable development strategies as well as the critical elements that help communities prosper and negotiate secure and enforceable development agreements. Seminar Dates and Topics: September Review of critical economic development elements, the development agreement, and how to negotiate it. October 9-10 Meet public officials and tour three specific city sites. November Dive into the numbers of analyzing a deal and how to close the gap. 5
7 January 8-9, 2015 Final class presentations and a general public administration wrap up. Times: Thursdays noon 6 p.m. and Fridays 8 a.m. 4 p.m. Credits: no credit is available for the seminar option Cost: $400 per two-day session Certificate offered again in Infusing Sustainability in the Workplace NEW! Coordinator: Richard Strong This is a cross-sector certificate for professionals in the public, private, or nonprofit sectors who work in the areas of planning, management, operations, environmental services, public works, energy planning, economic development, or corporate sustainability. Participants learn to assess where their organizations are now and how to make a difference in the area of sustainability. They learn to be change agents and to build capacity within themselves and their organizations. Dates: September 2014 March 2015 September 19, October 17, November 21, January 16, February 20, March 20 Times: Fridays 8 a.m. 4 p.m. Credits: 4 Cost: $1,325 Leadership Communication Skills NEW! Coordinator: Tom Kern Communication is the basis for everything that leaders do in their roles. This certificate combines the use of innovative technology with one-on-one mentoring. Coaching and video capture enable participants to evaluate their performance as they practice new skills in five dynamic areas: professional development, relationships/interpersonal style differences, communication, influencing, and conflict management. Dates: September 2014 April 2015 September 18, October 16, November 20, February 19, March 19, April 16 Times: Thursdays 8 a.m. 4 p.m. Credits: 4 Cost: $1325 6
8 Performance Evaluation & Measurement with Seminar Option NEW! Coordinator: Anita Larson Lack of capacity to perform quality analyses of agency performance is often at the heart of failed initiatives. This certificate is distinct from evaluation certificates offered elsewhere in that it has a strategic focus on evaluation and performance-measurement capacity building with an emphasis on practice improvement. Participants gain knowledge and tools for performing basic internal and collaborative performance measurement and evaluation activities in the context of planning and research in public organizations. They leave equipped with tools and resources that will help them be catalysts in practical ways. This certificate is valuable for individuals wanting to improve their existing skills or for whom performance measurement and evaluation is a newly acquired duty. In addition, it is useful for public agency leaders responsible for new evidence-based practice initiatives, evaluation, and measurement who need an understanding of the processes and resources needed to make these efforts succeed. Participants can take the certificate in its entirety or any two-day session as a seminar. Dates: September 2014 April 2015 (see session dates below) Times: Thursdays noon 6 p.m. and Fridays 8:30 a.m. 4 p.m. Credits: 8 Cost: $2,650 Seminar Dates and Topics: September Evaluation, Measurement, and Capacity-Building October Internal Consultation, Performance Measurement and Capacity, Paradigms, Modernism/Postmodernism and Balancing Measurement Approaches November Ethics in Measurement/Keeping Data Safe, Community Engaged and Translational Research January Secondary Data Use and Analysis, Basics of Descriptive and Inferential Statistics February Cost-Effectiveness and Cost-Benefit Analysis, Place Theories and Using GIS March Communicating Research and Grant-Writing Basics April Contracting vs. In-House Services/Systematic Contracting, Hiring External Evaluation, and Academic Collaborations 7
9 Credits: No credit or certificate is available for the seminar option Cost: $400 per two-day session Public Safety, Fire, and EMS Administration Coordinator: Nyle Zikmund The public safety certificate is designed for fire, emergency service, and law enforcement personnel who seek advanced study in public safety administration. Participants learn how to improve interactions with administration, enhance communication with co-workers, develop skills in community service, improve opportunities for promotion, and articulate personal perspectives on community service. Dates: September 2014 April 2015 September 11 12, October 9 10, November 13 14, January 8 9, February 12 13, March 12 13, April 9 10 Times: Thursdays noon 6 p.m. and Fridays 8:30 a.m. 4 p.m. Credits: 8 Cost: $2,650 Public Sector Conflict Resolution NEW! Coordinator: Bill Joynes This new certificate provides a detailed introduction to the historical roots and legal requirements for addressing conflict in employee relations as well as for dealing with conflict that arises in the local government citizen participation model. Participants explore the theories and practices associated with the negotiation, mediation, and arbitration processes; the laws involving employee and citizen rights; and the methods and techniques for conducting meetings and facilitating decision-making. Dates: September 2014 April 2015 September 18 19, October 16 17, November 20 21, January 15 16, February 19 20, March 19 20, April Times: Thursdays and Fridays 8:30 a.m. 3:30 p.m. Credits: 8 Cost: $2,650 8
10 NETWORKING AND PROFESSIONAL DEVELOPMENT EVENTS Women in Public Service Conference November 14, 2014 The Women in Public Service Conference focuses on the changing face of government and the way we do business in the public sector, particularly in supporting women and the next generation of public servants. hamline.edu/wips resolution 15 Community & Economic Development Symposium Spring 2015 This one-of-a-kind event brings together professionals from business, government, and nonprofit organizations to address issues of community and economic development. Past themes have included social impact investing and community-based solutions to poverty. hamline.edu/resolution Critical Conversations Breakfast Series Join other passionate public service professionals in a dialogue about the challenges facing the government sector. Hamline University is committed to building a community of dedicated public servants and excited to support this community with a three-part networking series. hamline.edu/criticalconversations Location: All breakfasts held in the Kay Fredericks Ballroom, Klas Center, Hamline University, Saint Paul Times: Fridays, 8 9 a.m. Registration and continental breakfast open at 7:30 a.m. Unleashing the River of Power: Increasing Cultural Competence to Improve Racial Equity September 19, 2014 (Register by September 15) Minnesota is facing several challenges related to disparities based on income and race. A barrier often faced by public leaders as they attempt to find ways to reduce these disparities is the lack of awareness about our own worldviews and how these views affect the decisions we make. The transformational leadership necessary to reduce disparities requires more of us than just meeting the short-term needs of public and nonprofit organizations. At this Critical Conversation, learn how one leader is 9 9
11 transforming her organization to incorporate cultural competence into the daily structure of operations and its work to reduce race- and incomebased disparities. Presenter: Dr. MayKao Hang, DPA 14 President and CEO, Wilder Foundation Grassroots Organizing and Legislative Advocacy January 23, 2015 (Register by January 19) Representing a common interest is a key part of public service, but often organizations struggle with how to get their community s voice heard. This Critical Conversation centers on the role of grassroots organizing and legislative advocacy in shaping vibrant communities. Activating a powerful and enthusiastic base of support can be the most effective way to advance an organization s policy interests and legislative agenda. This discussion focuses on how to build relationships, communicate with and engage supporters, and mobilize for effective grassroots efforts. Presenter: Megan Powers Senior Project Manager, Grassroots Solutions Critical Conversations Breakfast III April 24, 2015 The topic and speaker will be confirmed later. For updated information, please see the CPAL website. Insights & Trends Seminar Series This premier seminar series brings leading voices in public administration to public service professionals for a concentrated half-day seminar. The timely and relevant topics of the seminar series address issues affecting our cities and counties. hamline.edu/insightsandtrends Location: All seminars at Hamline University Minneapolis Times: Thursdays, 9 a.m. noon. Registration and continental breakfast open at 8:30 a.m. Performance Metrics October 23, 2014 (Register by October 16) How many excellent plans have been made but forgotten because of failure to execute? This seminar focuses on the development and use of performance 10
12 metrics as a method to spotlight and prioritize strategic objectives. This workshop style session delivers hands-on and real-world examples of leveraging performance metrics to facilitate action. Participants learn how to develop performance metrics that strongly support their strategic plan and align their organization behind their highest priorities without overwhelming their team. Presenter: Nathan Burkett, MPA 09 Senior Consultant, Insightformation, Inc. Bill Barberg President and Founder, Insightformation, Inc. Our Story, Our Future: Recognizing and Valuing Diversity February 5, 2015 (Register by January 30) Minnesota s story is as long established and as multifaceted as the communities that have called this place home. The voices and approaches that represent and shape our state will continue to diversify in the coming years as demographics shift. This diversification can provide rich assets and insights that inform how we develop and serve vibrant, inclusive communities. This interactive Story Lab emphasizes the importance of welcoming a multitude of perspectives and provides an opportunity for leaders to cultivate a shared sense of identity, commonly held values, and a collective narrative through deep listening and story-telling. Presenter: Diane Tran Minnesota Rising Insights & Trends Seminar III April 16, 2015 The topic and speaker will be confirmed later. For updated information, please see the CPAL website.
13 2014 Midwest Regional Water Utility Management Institute REGISTRATION FORM Register and Pay Online! For Events: Register and pay online using the event website, or register online and pay at the door with cash or check. Or Register by Complete the registration form (below) and fax For Fax Certificate or Mail Classes: There to are three ways or to mail register. to: 1. Register online and wait to be billed. 2. Register online and send a check. 3. Send this registration form and a check by Center mail. When for Public the class Administration reaches the minimum & Leadership number required, the Hamline Registrar Hamline will University complete Minneapolis your registration. Payment for certificates is divided 1600 into Utica two Avenue, equal installments Suite 700 across two calendar years to align with budget St. Louis cycles. Park, MN Attention: Non-Degree Programs Coordinator Certificate Title Year Last Name First Name Middle Name or Initial Name Gender (Last) M F (First) (M.I.) Date of Birth Employer Position Enrollment Status: I have never taken a course at Hamline I am admitted to a Hamline program in Address (street) I last took a course at Hamline in (year) City If you enrolled under a different name, what State name? Zip Code Hamline ID (if you have one) Work Telephone Home Telephone Fax Home or Work Address: I do NOT agree to be listed on the registrant list for distribution to the other participants. Street Registration City Fee State Zip Home $575 or Registration Mobile Telephone Fee (due by March 1) Work Total Personal Work Enclosed: Employer Method of Payment Job Title Enclosed is a check* or money order payable to Hamline University. I will pay with a check, money order, cash or credit card at event check in on the morning of March 11, Continued on the other side * Dishonored checks will incur a $20 handling fee.
14 Billing Billing name if different from student Register and Pay Online! Payment Options: Tuition for each term is due and payable in full by the first class session. Bill me Check enclosed for first installment ($ for 4-credit certificate or $1,325 for 8-credit certificate) I am interested in pursuing a master s or doctorate in Public Administration at Hamline. Yes No Attention: Non-Degree Programs Coordinator MN Park, Louis St. Please send me more information about the Public Administration programs at Hamline. to or mail to: fax and (below) form registration the Complete * Dishonored checks will incur a $20 handling fee. I will pay with a check, money order, cash or credit card at event check in on the morning of March 11, Or Register by Fax or Mail Method of Payment Enclosed is a check* or money order payable to Hamline University. Center for Public Administration & Leadership Address (street) Total Enclosed: Registration Fee 2014 Midwest Regional Water Utility Management Institute REGISTRATION FORM (CONT.) Hamline University Minneapolis 1600 Utica Avenue, Suite 700 Optional If you wish to be identified with a particular ethnic group, please select which most accurately describes your heritage. Are you of Hispanic or Latino descent? Yes No Name (Last) (First) (M.I.) Employer Position Please check all that apply: American Indian or Alaska Native Asian Black or African American City State Zip Code Native Hawaiian or Other Pacific Islander White Work Telephone Home Telephone Fax Mail registration forms and payments to: Hamline University Center for Public Administration & Leadership Attn: Non-Degree Programs Coordinator 1600 Utica Avenue, Suite 700 St. Louis Park, MN I do NOT agree to be listed on the registrant list for distribution to the other participants. $575 Registration Fee (due by March 1) 13
15 About the Management Institute This program focuses on management topics for professionals working in the public works arena. It is structured to build strong supervisory and management skills. It is geared toward individuals who are moving into a supervisory position for the first time and for more experienced managers who want to sharpen their skills to help in their present positions. The Management Institute has served as a major resource for building effective leadership and management skills for over 25 years. Comments From Past Attendees I stayed interested and intrigued with all topics and speakers. Welcoming environment for learning large open rooms with good tech and sound system. Great information, really made you think what is the most important to you in your job! Got me thinking about my personality and all other personalities and how to create a productive workplace. Location and Parking Center for Public Administration & Leadership Hamline University CPAL Location Minneapolis and Parking 1600 Utica Hamline Ave, Suite University 700 Minneapolis is located in the West End development St. Louis Park, in St. MN Louis Park, Minnesota, near Highways 100 and 394. Parking is free Parking is free in the in the 1600 Tower Ramp adjacent to the to the building. building. 394 Wayzata Blvd Park Place Blvd CostCo Office Depot Home Depot Cedar Lake Rd Rainbow Foods Cooper West End Blvd W 16th St Crave Creative Kidstuff Gamble Dr Duke Dr MoneyGram Do not park in this ramp YOU WILL BE TOWED Utica Ave S 1600 Utica Health Partners Health Partners parking only YOU WILL BE TOWED Lilac Dr Health Partners 100 Hamline University Minneapolis 1600 Utica Avenue, Suite 700 St. Louis Park, MN Parkdale Dr Cedar Lake Rd 14
16 The Center for Public Administration & Leadership Hamline University 1536 Hewitt Avenue, MS-A1745 Saint Paul, MN Nonprofit Org. U.S. Postage PAID Hamline University