Welcome! Offering You a World of Ideas, Information, Tips and Contacts

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1 Welcome! Offering You a World of Ideas, Information, Tips and Contacts January 31 - February 3 Hyatt Regency Long Beach Long Beach Convention and Entertainment Center Long Beach, CA Long Beach Convention & Visitors Bureau

2 Letter from the President Dear PVA Member: On behalf of the Officers and Board of Directors of the Passenger Vessel Association please accept my welcome to the PVA Annual Convention at MariTrends 2015 in Long Beach! A variety of informative educational sessions and special events await you at this year s convention. Each session, seminar, roundtable and special event offers you a world of ideas, information, tips and contacts tailored specifically for the passenger vessel industry. Plus, we have enlisted the very best representatives from business and industry to share their knowledge and expertise with you. To add strength to an already impressive program, this year a PVA Marketing Program Committee worked very hard to bring to you a broad array of marketing sessions and presentations intended to give you information that you can use in your company s marketing. As you know, the MariTrends 2015 Exhibit Hall, located in the excellent Long Beach Convention and Entertainment Center, is the gathering place for our convention and I encourage you to take advantage of all that is presented there by our loyal and knowledgeable MariTrends 2015 exhibitors. I encourage you also to take advantage of the Industry Specific Conferences scheduled throughout the convention the Dinner Boat Conference, the Ferry Conference, the New Technology Conference and the Green Waters Conference. In addition, casual Lunch and Learn roundtable discussions will be held on Monday, February 2, from 11:30 a.m.-12:30 p.m., during the MariTrends 2015 Exhibit Hall Lunch. These roundtables are small, informal gatherings of PVA members to discuss important issues of the day. Also scheduled on Monday, February 2 from 6:30 p.m.-9:30 p.m. will be the spectacular Meet and Greet the Fleet event to be held at Rainbow Harbor, which is adjacent to the Hyatt Regency Long Beach. This event involves vessels, owners and suppliers who will welcome you aboard their vessels and give you instructive tours and briefings. This year s President s Closing Dinner and Awards Ceremony, scheduled Tuesday, February 3, 4:30 p.m.- 9:00 p.m., will be an event that you do not want to miss. This enjoyable closing dinner event will be held at the legendary Avalon Casino on Catalina Island. The Casino was built in 1929 by William Wrigley. We will be whisked to Catalina Island aboard a comfortable, high speed Catalina Express vessel. This outstanding convention is the result of the hard work of our members and I would like to personally thank Greg Bombard and Ray Lyman of Catalina Express, San Pedro, CA and Joe Hudspeth, All-American Marine, Bellingham, WA for all of their efforts in making this convention program so spectacular. Also, thanks must go to Rob McMahon, Pinnacle Marine, Inc., La Crosse, WI for his work on the Passenger Vessel Foundation fundraising events. Thank you very much for attending the PVA Annual Convention at MariTrends I am confident that you will be pleased that you have chosen to attend. While you are here, please let me or any PVA staff member know if there is something that we can do for you to make your convention a complete success. Sincerely, Terri Bernstein 2014 President 2 maritrends 2015 program

3 Guest Activities and Information Guest Activities and Information For general convention information and information about restaurants and activities in and around Long Beach, please inquire at the PVA Registration Desk located in the lobby of the Long Beach Convention and Entertainment Center. Hours for the Registration desk are included within this program. In addition, information and coupons for local attractions are included in your registration bag. Event Ticket Sales Each Full Registration allows access to tickets for all social events. Only exhibitors and spouse registrants may purchase extra event tickets. These individuals may purchase extra tickets at the PVA Registration Desk located in the lobby of the Long Beach Convention and Entertainment Center. Other individuals must purchase a full registration, a non-exhibitor registration or a day registration to access convention events, seminars and workshops and the MariTrends 2015 Exhibit Hall. Dress Tips In keeping with the tradition of PVA conventions, the PVA 2015 Convention Committee encourages business casual attire for all convention activities. About PVA The Passenger Vessel Association is the national association representing the interests of owners and operators of dinner cruise vessels, sightseeing and excursion vessels, car and passenger ferries, gaming vessels, private charter boats, whale watching and eco-tour vessels, day-sailers and windjammer sailing vessels, overnight cruise ships and amphibious DUKW. PVA members operate certificated, Canadian Coast Guard or state inspected vessels. The passenger vessel industry carries more than 200 million passengers each year. Visit PVA on the Internet at: Special Thanks to Our Event Sponsors (As of January 15, 2015) All American Marine, Inc. Allianz Insurance Aon Risk Services Northeast, Inc. BMT Designers and Planners CNA Insurance CENTA Corporation Gladding-Hearn Shipbuilding Great American Insurance Company Heartland Financial USA John Deere Power Systems MTU Navigators Photogenic, Inc. R.W. Fernstrum & Co. Twin Disc, Inc. Zerve Registration Desk Hours The PVA Registration Desk is located in the lobby of the Long Beach Convention and Entertainment Center. The PVA Registration Desk is manned by PVA staff who stand ready to assist you with your complete convention needs. Friday, January 30 8:00 a.m. 5:00 p.m. Saturday, January 31 8:00 a.m. 5:00 p.m. Sunday, February 1 8:00 a.m. 5:00 p.m. Monday, February 2 8:00 a.m. 5:00 p.m. Tuesday, February 3 8:00 a.m. 3:30 p.m. Optional Tours and Activities in Long Beach For general convention information and information about restaurants and activities in and around Long Beach and Southern California, please inquire at the PVA Registration Desk in the lobby of the Long Beach Convention and Entertainment Center. maritrends 2015 program 3

4 Exhibit Hall Hours and Events The MariTrends 2015 Exhibit Hall located in Hall B of the Long Beach Convention and Entertainment Center is the gathering place for the PVA Annual Convention at MariTrends Exhibit Hall hours will be staggered to ensure that attendees have maximum access to exhibiting companies and to allow exhibitors to participate fully in the convention program and all special events. Plus, a full-range of special events and receptions will be held in the MariTrends 2015 Exhibit Hall. You are encouraged to join us for all of these events and take the opportunity to view the numerous products and services showcased by PVA Associate member exhibitors. Friday, January 30 2:00 p.m. 5:30 p.m. Exhibitor Move-In Saturday, January 31 8:00 a.m. 12:30 p.m. Exhibitor Move-In 9:30 a.m. 10:30 a.m. Associate Member/Exhibitor Coffee 3:00 p.m. 6:00 p.m. MariTrends 2015 Exhibit Hall Open 6:15 p.m. MariTrends 2015 Exhibit Hall Prize Drawing 4:30 p.m. 6:30 p.m. MariTrends 2015 Exhibit Hall Opening Reception Sponsored by ZF Marine Propulsion Systems Miramar, LLC Sunday, February 1 11:30 a.m. 1:30 p.m. MariTrends 2015 Exhibit Hall Open 1:15 p.m. 3:00 p.m. Passenger Vessel Foundation Region Competition 3:30 p.m. 7:30 p.m. Super Bowl Party Sponsored by Twin Disc, Inc. 6:45 p.m. MariTrends 2015 Exhibit Hall Prize Drawing Monday, February 2 10:30 a.m. 1:30 p.m. MariTrends 2015 Exhibit Hall Open 11:30 a.m. 12:30 p.m. MariTrends 2015 Exhibit Hall Lunch Sponsored by Aon Risk Services Northeast, Inc., Allianz Insurance, Great American Insurance Company, CNA Insurance and Navigators. Lunch and Learn Roundtable Session A Discussion of the Issues Facing Commercial Sailing Vessel Operators Sarah Greer Classic Harbor Line Lunch and Learn Roundtable Session Drug Testing Requirements, Questions and Concerns Lee Seham American Maritime Safety, Inc. Lunch and Learn Roundtable Session How International STCW Rules Will Affect International Passenger Vessel Operators David VanNevel Office of Commercial Vessel Compliance Lunch and Learn Roundtable Session PVA Legal Hotline: Here s Your Chance to Ask a Lawyer Off the Clock Steve Bers Whiteford, Taylor and Preston Lunch and Learn Roundtable Session Strategies to Manage Customer Complaints Bob Lawler Entertainment Cruises Lunch and Learn Roundtable Session Marine Insurance: Ask the Insurance Professional Courtney Jones Aon Risk Services Northeast, Inc. 3:00 p.m. 5:30 p.m. MariTrends 2015 Exhibit Hall Open 3:00 p.m. 5:30 p.m. MariTrends 2015 Exhibit Hall No-Host Cocktail Reception 4:15 p.m. MariTrends 2015 Exhibit Hall Prize Drawing Sponsored by CENTA Corporation Tuesday, February 3 9:00 a.m. 12:00 p.m. Exhibitor Move-Out 4 maritrends 2015 program

5 General Session and Special Focus Session Speakers Kick off the Convention with... Strategic Intelligence and Market Research: How to Better Engage Customers and Foster Strong Brand Connections Saturday, January 31 1:00 p.m. - 2:00 p.m. Sean McNamera Chief Strategy Officer Omelet LA Having the right strategic tools and information is essential for creating a strong corporate brand to create powerful connections with customers. Sean McNamera, Los Angeles-based marketing executive, will reveal the importance of market research and how to engage customers for success. Bring a Bag Lunch and Learn... How to Use Your Pricing Power in the Recovering Economy: Strategic Insights into Marketing and Pricing Methodologies Sunday, February 1 11:30 a.m. - 1:00 p.m. The PVA Convention Marketing Program Committee, which is made up of key PVA members, has put together an impactful General Session program that will prepare you for the future by giving you tools to better position your product offering in the marketplace and as a result, strengthen your marketing and sales programs. Two industry experts will lead you in an interactive and informative examination of the latest pricing strategies. Steve Wayhart Brandmill, LLC Bob Shaw Passenger Vessel Industry Executive Start Your Day with... The Way Forward: A Look at Challenges and Opportunities for the Coast Guard Refreshments sponsored by R.W. Fernstrum & Company Monday, February 2 9:15 a.m. - 10:15 a.m. Admiral Paul F. Zukunft Commandant of the United States Coast Guard The passenger vessel industry and the United States Coast Guard work closely together. Using a variety of means to share ideas, voice concerns, and solve issues, communication is key to a successful working relationship. Looking at the challenges and choices ahead for the Coast Guard, and how they impact vessel operators, from the perspective of the highest ranking officer in the Coast Guard is a rare opportunity for all to build a better maritime community. Commandant of the United States Coast Guard Admiral Paul F. Zukunft will address how industry and the Coast Guard can work together moving forward. End the Convention in a Big Way... Special Focus Session: Walking the Plank Is Not just for Pirates Five Success Strategies and Other Sea Stories Tuesday, February 3 2:15 p.m. - 3:15 p.m. Bob Shaw Passenger Vessel Industry Executive In this thought-provoking session, veteran passenger vessel industry executive Bob Shaw will share his in-depth, 20+-year experience managing highly successful passenger vessel companies. He will delve into essential strategies, tactics and programs that underscore success strategies in the passenger vessel industry such as: - Culture and Service Systems - How Safety Happens - Growing your Team - Key Metrics and Achieving Goals - Marketing and Branding Bob has been intimately involved in five of the largest U.S. passenger vessel operators: Spirit Cruises, Odyssey Cruises, Hornblower, HMS Global Maritime and American Queen Steamboat Company. Combined, these companies carry over 10 million passengers a year on 100+ vessels in scores of locations. A passionate advocate of superior customer service, teamwork and delivering results, Bob brings a pragmatic approach to the realities of daily business challenges. He earned a Harvard MBA and a Cornell engineering degree. Early in his career he served as an infantry captain in the U.S. Marine Corps and made two deployments aboard naval ships. maritrends 2015 program 5

6 Industry Specific Conferences Saturday, January 31 9:30 a.m. - 12:00 p.m. PVA Green WATERS Conference, Room 204 Refreshments Sponsored by John Deere Power Systems Moderator: Karen Rainbolt, Passenger Vessel Association Wind Assist Technology for Reducing Fuel, Emissions and Greenhouse Gases Jay Gardner Wind + Wing Technologies/Adventure Cat Sailing Charters Tier 4 Engines Is There an End in Sight? Moderator: Joe Hudspeth All American Marine Fred Lachlan Volvo Penta Carl Micu John Deere Power Systems Sheldon Murdock Scania USA, Inc. Brent Nelson Caterpillar Marine Scott Rath Cummins Jeff Sherman MTU Beyond Regulation: The Business Case for Using Readily Biodegradable Lubricants and Cleaners Mark Miller RSC Bio Solutions Ship Energy Efficiency Management Plans John Waterhouse Elliott Bay Design Group Open Roundtable Discussion Sunday, February 1 8:30 a.m. 11:30 a.m. PVA Ferry Conference, Room 202 Refreshments Sponsored by BMT Designers and Planners Moderator: Ed Welch, Passenger Vessel Association Examination of Sewol Korean Ferry Accident: Implications for U.S. Ferry Operators Moderator: David Moseley, DM Consulting Rear Admiral Joseph A. Servidio Commander, Eleventh Coast Guard District Joseph Keefe Editor MarineNews Greg Gifford Woods Hole, Nantucket, and Martha s Vineyard Steamship Authority Jason Mihok Clipper Navigation Ferry Trends: 2014 National Census of Ferry Operators Kenneth Steve Bureau of Transportation Statistics U.S. department of Transportation Complying with Passenger Count Rules Hoyt Purinton Washington Island Ferry Line Deb Wallace Pierce County Public Works and Transportation Don Fromm Bridgeport-Port Jefferson Steamboat Case Study: the 1976 George Prince Ferry Casualty (New Orleans) Peter Lauridsen Passenger Vessel Association Open Roundtable Discussion 8:30 a.m. - 11:30 a.m. PVA Dinner Boat Conference, Room 203 Moderator: Terri Bernstein, BB Riverboats, Inc. Running a Souvenir Photo Concession to Increase Social Media Exposure Steve Craig Photogenic Maximizing Beverage Sales with Signature Beverages George Borrello Progressive Specialty Glass Meeting the Special Dietary Needs of Passengers Carrie Stier River Cruises/Riverboat Twilight How to Tap Into the Craft Beer Trend Eric Christensen Passenger Vessel Association Open Roundtable Discussion Tuesday, February 3 9:00 a.m. - 12:00 p.m. New Technology Conference, Room 204 Vessel or Fleet Remote Monitoring, Support and Notification System Dan Webb GPLink New AIS Requirements and the Future of Navigation Jorge Arroyo AIS Regulatory Project Officer Office of Navigation Systems Improve Your Operations by Optimizing Hydrodynamic Performance Sean Berrie Humphree USA The Basics of LNG Eric Blumhagen Jensen Maritime Consultants Open Roundtable Discussion 6 maritrends 2015 program

7 Social Events At-A Glance Friday, January 30 6:45 p.m. 8:45 p.m. PVA Leadership Dinner (by Invitation Only) RMS Queen Mary Sponsored by All American Marine, Inc. Saturday, January 31 9:30 a.m. - 10:00 a.m. Associate Member Exhibit Hall Coffee MariTrends 2015 Exhibit Hall Open to all Associate Members 10:00 a.m. - 11:00 a.m. Partner/Spouse Networking Function Room 202C Jenni Pearl, Long Beach Convention and Visitors Bureau Monday, February 2 11:30 a.m. - 12:30 p.m. MariTrends 2015 Exhibit Hall Lunch MariTrends 2015 Exhibit Hall Sponsored by Aon Risk Services Northeast, Inc., Allianz Insurance, Great American Insurance Company, CNA Insurance and Navigators. 3:00 p.m. - 5:30 p.m. MariTrends 2015 Exhibit Hall No-Host Cocktail Reception MariTrends 2015 Exhibit Hall 6:30 p.m. 9:30 p.m. PVA Meet and Greet the Fleet Rainbow Harbor 11:00 a.m. 12:00 p.m. New Attendee Get Acquainted and Convention Orientation Room 201A 4:30 p.m. - 6:30 p.m. MariTrends 2015 Exhibit Hall Opening Reception MariTrends 2015 Exhibit Hall Sponsored by ZF Marine Propulsion Systems Miramar, LLC Sunday, February 1 8:30 a.m. - 10:00 a.m. PVA Past-Presidents Coffee Room 201A 3:30 p.m. 7:30 p.m. Super Bowl Party MariTrends 2015 Exhibit Hall Sponsored by Twin Disc, Inc. Tuesday, February 3 4:30 p.m. 9:00 p.m. President s Closing Dinner and Awards Ceremony Avalon Casino Sponsored by MTU Catalina Island Note: A Catalina Express High Speed ferry will depart from the Bird Cage Dock at Rainbow Harbor (adjacent to the Hyatt Regency Long Beach) to Catalina Island promptly at 4:30 p.m. No additional transportation to the island will be provided. The ferry will depart Catalina Island to return to the Bird Cage Dock at Rainbow Harbor promptly at 10:00 p.m. maritrends 2015 program 7

8 Convention Program and Schedule As of January 15, 2015 program subject to change FRIDAY, JANUARY 30, :00 a.m. Registration Opens 8:30 a.m. - 6:00 p.m. Safety and Security Committee 201A 10:00 a.m. Katica Klassic Golf Tournament Skylinks Golf Course, Long Beach, CA 1:30 p.m. - 6:00 p.m. PVA Legislative Committee 203A 1:30 p.m. - 6:00 p.m. PVA Regulatory Committee 202C 1:30 p.m. - 6:00 p.m. PVA Membership Committee 201B 2:00 p.m. - 5:30 p.m. Exhibitor Move-In Exhibit Hall B 4:00 p.m. - 6:00 p.m. PVA Insurance Committee 202A 6:45 p.m. - 8:45 p.m. PVA Leadership Dinner (By Invitation Only) SATURDAY, JANUARY 31, :00 a.m. Registration Opens 8 maritrends 2015 program Sponsored by All American Marine, Inc. RMS Queen Mary 8:00 a.m. - 12:30 p.m. Exhibitor Move-in Exhibit Hall B 8:00 a.m. - 10:00 a.m. Convention Workshop 201 FLAGSHIP - New Tools to Successfully Launch a Simple and Effective Safety Management System Moderator: Eric Christensen, Passenger Vessel Association Patrick Murphy, Blue and Gold Fleet Eric Brown, SMS, LLC 9:30 a.m. - 12:00 p.m. PVA Green WATERS Conference 204 Moderator: Karen Rainbolt, Passenger Vessel Association Refreshments Sponsored by John Deere Power Systems Wind Assist Technology for Reducing Fuel, Emissions & Greenhouse Gases Jay Gardner, Wind+Wing Technologies/Adventure Cat Sailing Charters Tier 4 Engines Is There an End in Sight? Moderator: Joe Hudspeth, All American Marine Fred Lachlan, Volvo Penta Carl Micu, John Deere Power Systems Sheldon Murdock, Scania Brent Nelson, Caterpillar Scott Rath, Cummins Jeff Sherman, MTU Beyond Regulation: The Business Case for Using Readily Biodegradable Lubricants and Cleaners Mark Miller, RSC Bio Solutions Ship Energy Efficiency Management Plans John Waterhouse, Elliott Bay Design Group An Update on LNG to Fuel Large Ferries George Capacci, Washington State Ferries Open Roundtable Discussion 9:30 a.m. - 10:00 a.m. Associate Member Exhibit Coffee Exhibit Hall B (Open to All Associate Members) 10:00 a.m. - 11:00 a.m. Partner/Spouse Networking Function 202C Jenni Pearl, Long Beach Convention and Visitors Bureau 10:00 a.m. - 11:00 a.m. Session 203A Water Taxi Roundtable Alison Nolan, Boston Harbor Cruises 10:00 a.m. - 11:00 a.m. Session Legal Aspects of Implementing a Safety Management System Jeanne Grasso, Blank Rome 202A

9 SATURDAY, JANUARY 31, 2015 Convention Program and Schedule 10:00 a.m. - 11:00 a.m. How to Attract the New Generation of Employees to the Maritime Industry Moderator, Robin Trinko Russell, Madeline Island Ferry Line Jim Dalske, California Maritime Academy Bob Lawler, Entertainment Cruises 11:00 a.m. - 12:00 p.m. The Impact of STCW on Domestic Mariners CAPT Jeff Novotny, Commanding Officer National Maritime Center 11:00 a.m. - 12:00 p.m. New Attendee Get Acquainted and Convention Orientation 201A 11:00 a.m. - 12:00 p.m. Don t Get Burned by Whistleblower Laws Dan Fitzgerald, Freehill, Hogan & Maher 1:00 p.m. - 6:30 p.m. MariTrends 2015 Exhibit Hall Open Exhibit Hall B 1:00 p.m. - 2:00 p.m. Opening General Session Strategic Intelligence and Market Research: How to Better Engage Customers and Foster Strong Brand Connections Sean McNamera, Chief Strategy Officer, Omelet LA 203C 203B 202B Exhibit Hall B 2:00 p.m. - 2:45 p.m. PVA Business Meeting Exhibit Hall B 3:00 p.m. - 4:00 p.m. Interactive Information Exchange Strategies to Cultivate a Culture of Safety Gregory Dronkert, HMS Global Maritime 3:00 p.m. - 4:00 p.m. Interactive Information Exchange Rail Jumpers: What s There to Do? Steve Bers, Whiteford Taylor & Preston 4:30 p.m. - 6:30 p.m. MariTrends 2015 Exhibit Hall Opening Reception Sponsored by ZF Marine Propulsion Systems Miramar LLC 6:15 p.m. MariTrends 2015 Exhibit Hall Prize Drawing 6:30 p.m. MariTrends Exhibit Hall Closes 6:30 p.m. - 8:30 p.m. Associate Council Reception (By Invitation Only) Room 1 Exhibit Hall B Room 2 Exhibit Hall B Exhibit Hall B maritrends 2015 program 9

10 Convention Program and Schedule SUNDAY, FEBRUARY 1, :00 a.m. - 5:00 p.m. Registration Open 8:30 a.m. - 11:30 a.m. INDUSTRY SPECIFIC CONFERENCES 8:30 a.m. - 11:30 a.m. PVA Ferry Conference Moderator: Ed Welch, Passenger Vessel Association refreshments Sponsored by BMT Designers and planners Examination of the Sewol Korean Ferry Accident: Implications for U.S. Ferry Moderator: David Moseley, DM Consulting Rear Admiral Joseph A. Servidio, Commander, Eleventh Coast Guard District, Joseph Keefe, Editor, MarineNews Magazine Greg Gifford, Woods Hole, Nantucket, and Martha s Vineyard Steamship Authority Ferry Trends: 2014 National Census of Ferry Operators Kenneth Steve, Bureau of Transportation Statistics Complying with Passenger Count Rules Jason Mihok, Clipper Navigation Hoyt Purinton, Washington Island Ferry Line, Wisconsin Deb Wallace, Pierce County Public Works and Transportation Don Fromm, Bridgeport-Port Jefferson Steamboat Case Study: the 1976 George Prince Ferry Casualty (New Orleans) Peter Lauridsen, Passenger Vessel Association Open Roundtable Discussion 8:30 a.m. - 11:30 a.m. PVA Dinner Boat Conference Moderator: Terri Bernstein, BB Riverboats, Inc. Running a Souvenir Photo Concession to Increase Social Media Exposure Steve Craig, Photogenic Maximizing Beverage Sales with Signature Beverages George Borrello, Progressive Specialty Glass Meeting the Special Dietary Needs of Passengers Carrie Stier, Riverboat Twilight How to Tap into the Craft Brew Trend Eric Christensen, Passenger Vessel Association Open Roundtable Discussion 8:30 a.m. - 10:00 a.m. PVA Past President s Coffee 201A 11:30 a.m. - 7:30 p.m. MariTrends 2015 Exhibit Hall Open Exhibit Hall B 11:30 a.m. - 1:00 p.m. General Session Marketing and Pricing Session Exhibit Hall B refreshments Sponsored by R. W. Fernstrum & Company How to Use Your Pricing Power in the Recovering Economy: Strategic Insights Into Marketing and Pricing Methodologies Moderator: Bob Scribner, Charleston Harbor Tours Steve Wayhart, Brandmill LLC Bob Shaw, Passenger Vessel Industry Executive 1:15 p.m. - 3:00 p.m. Passenger Vessel Foundation Region Competition Exhibit Hall B 3:30 p.m. - 7:30 p.m. Super Bowl Party in MariTrends 2015 Exhibit Hall Exhibit Hall B Sponsored by Twin Disc, Inc. 6:45 p.m. MariTrends 2015 Exhibit Hall Prize Drawing Exhibit Hall B 7:30 p.m. MariTrends 2015 Exhibit Hall Closes maritrends 2015 program

11 MONDAY, FEBRUARY 2, :00 a.m. - 5:00 p.m. Registration Open 8:00 a.m. - 9:00 a.m. PVA REGION MEETINGS Refreshments Sponsored by R. W. Fernstrum & Co. Convention Program and Schedule PVA Western Region Meeting 204 PVA Rivers Region Meeting PVA Southeast Region Meeting PVA Original Colonies Region Meeting PVA Great Lakes Region Meeting 9:15 a.m. - 1:30 p.m. MariTrends 2015 Exhibit Hall Open Exhibit Hall B 9:15 a.m. - 10:15 a.m. GENERAL SESSION The Way Forward: A Look at Challenges and Opportunities for the Coast Guard ADM Paul F. Zukunft, Commandant United States Coast Guard Presentation of Roger Murphy National Marine Safety Award and Presentation of Captain Elizabeth Gedney Passenger Vessel Safety Award refreshments Sponsored by R. W. Fernstrum & Co. Exhibit Hall B 10:30 a.m. - 11:30 a.m. INTERACTIVE INFORMATION EXCHANGE National Oceanographic and Atmospheric Administration (NOAA): Navigation Services and Passenger Vessels RADM Gerd F. Glang Director, Office of Coast Survey National Oceanic and Atmospheric Administration 10:30 a.m. - 11:30 a.m. INTERACTIVE INFORMATION EXCHANGE Responding to Falls, Before, During and After Steve Bers, Whiteford, Taylor and Preston 11:30 a.m. - 12:30 p.m. MariTrends 2015 Exhibit Hall Lunch Sponsored by aon risk services northeast, inc., allianz insurance, great american insurance, cna insurance and Navigators LUNCH & LEARN ROUNDTABLE SESSION A Discussion of the Issues Facing Commercial Sailing Vessel Operators Sarah Greer, Classic Harbor Line LUNCH & LEARN ROUNDTABLE SESSION Drug Testing Requirements, Questions and Concerns Lee Sehan, American Maritime Safety, Inc. LUNCH & LEARN ROUNDTABLE SESSION How International STCW Rules Will Affect International Passenger Vessel Operators David VanNevel Office of Commercial Vessel Compliance LUNCH & LEARN ROUNDTABLE SESSION PVA Legal Hotline: Here s Your Chance to Ask a Lawyer Off the Clock Steve Bers, Whiteford, Taylor and Preston LUNCH & LEARN ROUNDTABLE SESSION Strategies to Manage Customer Complaints Bob Lawler, Entertainment Cruises LUNCH & LEARN ROUNDTABLE SESSION Marine Insurance: Ask The Insurance Professional Courtney Jones, Aon Risk Services Northeast, Inc. 12:30 p.m. - 1:30 p.m. INTERACTIVE INFORMATION EXCHANGE Everything You Need to Know About Fire Protection Morgan Hurley, Aon Risk Services Northeast, Inc. 203A 202A 203C 202C Room 1 Exhibit Hall B Room 2 Exhibit Hall B Exhibit Hall B Room 1 Exhibit Hall B maritrends 2015 program 11

12 Convention Program and Schedule MONDAY, FEBRUARY 2, :30 p.m. - 1:30 p.m. INTERACTIVE INFORMATION EXCHANGE Do s and Dont s of Contemporary Coatings Michael Eckart, Sherwin Williams Marine 12 maritrends 2015 program Room 2 Exhibit Hall B 1:45 p.m. - 2:45 p.m. PVA Associate Council Meeting 201 SEMINARS 1:45 p.m. - 2:45 p.m. Sales and Marketing 202A Digital Marketing: Retargeting and Other Proven Techniques to Maximize Effectiveness Liz Diedrich, Destiny Cruises LLC and Diedrich-RPM Marketing 1:45 p.m. - 2:45 p.m. Regulatory and Operations 203A How to Get the Passenger Numbers Back up after Passenger Weight John Waterhouse, Elliott Bay Design Group CDR Sean Brady, Maritime Safety Center, 1:45 p.m. - 2:45 p.m. Customer Services 203C The Service Animal Challenge: How to Cope with Increasing Demands Peter Morgan, Canine Companions, Oceanside, CA 3:00 p.m. - 5:30 p.m. MariTrends 2015 Exhibit Hall Open Exhibit Hall B 3:00 p.m. - 5:30 p.m. MariTrends 2015 Exhibit Hall No-Host Cocktail Reception 3:15 p.m. - 4:15 p.m. INTERACTIVE INFORMATION EXCHANGE Mitigating Risk through Video Surveillance Bob Lawler, Entertainment Cruises 3:15 p.m. - 4:15 p.m. INTERACTIVE INFORMATION EXCHANGE Coast Guard Compliance Issues CDR Ray Lechner Domestic Vessel Compliance Division, 4:15 p.m. MariTrends 2015 Exhibit Hall Prize Drawing 4:30 p.m. - 5:30 p.m. INTERACTIVE INFORMATION EXCHANGE Opportunities for Vessel Financing: Are Banks Willing to Finance a Build Program or Just Take-Out? Richard Paine, Signature Financial LLC 4:30 p.m. - 5:30 p.m. INTERACTIVE INFORMATION EXCHANGE Cyber Security and its Impact on Business Operations CAPT Drew Tucci, Office of Facilities Compliance Room 1 Exhibit Hall B Room 2 Exhibit Hall B Room 1 Exhibit Hall B Room 2 Exhibit Hall B 5:30 p.m. MariTrends 2015 Exhibit Hall Closes 202A 6:30 p.m. - 9:30 p.m. PVA Meet and Greet the Fleet Rainbow Harbor TUESDAY, FEBRUARY 3, :00 a.m. - 3:30 p.m. Registration Open 8:00 a.m. - 9:00 a.m. PVA High Speed Subcommittee Meeting 203A 7:30 a.m. - 9:00 a.m. PVA Board of Directors Meeting 202A Sponsored by heartland USA 9:00 a.m. - 12:00 p.m. MariTrends 2015 Exhibit Hall Move-out 9:00 a.m. - 12:00 p.m. New Technology Conference Vessel or Fleet Remote Monitoring, Support & Notification System Dan Webb, GPLink New AIS Requirements and the Future of Navigation Jorge Arroyo, AIS Regulatory Project Officer Improve Your Operations by Optimizing Hydrodynamic Performance Sean Berrie, Humphree USA The Basics of LNG Eric Blumhagen, Jensen Naval Architects & Marine Engineers Open Roundtable Discussion 204

13 Convention Program and Schedule TUESDAY, FEBRUARY 3, :00 a.m. - 10:00 a.m. INTERACTIVE INFORMATION EXCHANGE Marine Safety Center Plan Approval Trends CAPT John Nadeau, Commanding Officer, Marine Safety Center 10:00 a.m. - 11:00 a.m. INTERACTIVE INFORMATION EXCHANGE Legal Issues for Passenger Vessel Operators Rex Clack and David Russo, Sterling and Clack 11:00 a.m. - 12:00 p.m. INTERACTIVE INFORMATION EXCHANGE Dealing with the Unexpected: Lessons Learned from the M/V Cetacea Incident Alison Nolan, Boston Harbor Cruises Tom Walker, Passenger Vessel Safety Specialist SEMINARS 12:00 p.m. - 1:00 p.m. Sales and Marketing Creating Customer Experience John Dandeneau, Zerve 12:00 p.m. - 1:00 p.m. Regulations and Operations Drug Testing Policy Issues Including How to Deal with Legalized Marijuana Lee Seham, American Maritime Safety, Inc. 12:00 p.m. - 1:00 p.m. Customer Services On-Site Payment Processing Technology Trends Micah Bergdale, Bytemark, Inc. SEMINARS 1:15 p.m. - 2:15 p.m. Sales and Marketing The Do s & Don ts of Craft Brewing Sales Jason Rosenfeld, Sierra Nevada Brewing Company 1:15 p.m. - 2:15 p.m. Regulations and Operations Coast Guard Advice on How to Respond to Marine Casualties CAPT Jason Neubauer, Chief, Office of Investigations and Analysis 1:15 p.m. - 2:15 p.m. Customer Services Effective Strategies for Digital Signage Mike Menne, Electronic Systems Support 2:15 p.m. - 3:15 p.m. SPECIAL FOCUS SESSION Walking the Plank Is Not Just for Pirates: Five Success Strategies and Other Sea Stories Bob Shaw, Passenger Vessel Industry Executive 4:30 p.m. - 9:00 p.m. President s Closing Dinner and Award Ceremony A Catalina Express high speed ferry will depart from the Bird Cage Dock at Rainbow Harbor (adjacent to the Hyatt Regency Long Beach) to Catalina Island promptly at 4:30 p.m. No additional transportation to the island will be provided. The Catalina Express ferry will depart Catalina Island to return to Rainbow Harbor promptly at 10:00 p.m. Sponsored by MTU 201B 202B 201B 201A 202A 203A 201A 202A 203A 204 maritrends 2015 program 13

14 Exhibitor Information All American Marine, InC 18, 19 All American Marine custom builds highly advanced monohull and catamaran passenger vessels. AAM is the exclusive U.S. builder of extremely fuel-efficient Teknicraft Design passenger vessels. Stop by and see our new designs and learn about our building process. Talk with Matt and Joe about your next dinner boat, tour boat, or ferry. Large or small, fast or slow, and from coast to coast we build vessels to be proud of. Aon Risk Solutions 28 Aon is the sole endorsed broker handling the PVA s insurance program since With our industry expertise in the passenger vessel industry and our panel of insurers competing for your business, we provide tailored solutions at the best price to meet all of your insurance needs. Please stop by our booth and talk to us about getting a quote this year from our program that is available exclusively to PVA members. We look forward to meeting you! Armstrong Marine 15 Armstrong Marine Inc. designs and builds welded aluminum and steel vessels, such as but not limited to Passenger vessels including water taxis, eco-tourism boats, and dive boats. Armstrong Vessels are manufactured in two locations: Port Angeles, WA and Swansboro, NC. Our company is ISO 9001:2008 and AS9100-C certified designer and manufacturer of aluminum vessels. Ayres Composite Panels usa 59 Ayres Composite Panels manufactures lightweight, fire safe joiner systems for passenger vessels. Shipbuilders and outfitters use Ayrlite panels and joiners to reduce weight and fire load from C-Class space. Beurteaux North America 47 In the past fifteen years Beurteaux seating has been fitted to more than one hundred and eighty vessels in North America. Owners, operators, builders and designers are able to customize their vessels from the largest range of marine seat styles, options and accessories for passengers, bars, restaurants, lounges and helms. Blount Boats, Inc. 16 Blount Boats, Inc. of Warren, Rhode Island specializes in the construction of steel and aluminum commercial vessels. Since 1949, the shipyard has built over 361 vessels that provide our customers with dependable service and lasting value. We have worked diligently to stay faithful to that mission and to earn our reputation as Taskmasters of the Sea. Burger Boat Company 78 Burger Boat Company provides new commercial vessel construction in steel or aluminum, as well as refit, repair, maintenance and storage services. The shipyard includes eight heated construction bays, 500 metric ton Travelift and a management team and work force that utilizes LEAN manufacturing principles to provide quality construction and service. Carus 72 Carus are totally focused on the passenger vessel industry providing advanced reservations and departure control solutions that are constantly evolving to meet the ever changing operational demands of our clients. The Carus solution supports all aspects of booking, ticketing, port processing and onboard POS coupled with a full back office suite covering the marketing, accounting and administration functions. Caterpillar Marine 1 Caterpillar offers premier medium- and high-speed power solutions from 93 to 24,480 kw for propulsion and 10 to 15,360 ekw in marine generator sets. Customers enjoy one source for on-board power - engines through complete propulsion systems, diesel electric drives, dual fuel solutions, after treatment systems, and controls. 14 maritrends 2015 program Ceiling Works 12 Ceiling Works is a specialist supplier of lightweight Marine Ceiling Systems. All products are globally certified and fully IMO compliant. Other products within our range include: Fire Doors/ Bulkheads, Wall panels/marine deck covering materials. CENTA Corporation 34 CENTA is the global leader in the innovation and manufacture of flexible coupling solutions for the diesel & gas engine driven equipment markets. From Torsional Couplings to dampen harmful vibrations, to complete Carbon Fiber Shafting systems for main ship propulsion, CENTA is a drive component leader you can trust. With over 20 unique styles of flexible coupling and shafting products available - and over 16 million products sold since 1970, CENTA has the solution for all your ship propulsion and auxiliary drive systems. Visit us at or Cummins Inc. 23 Cummins manufactures a complete line of propulsion, generating set and auxiliary power solutions from hp, designed specifically for the challenges of marine applications. Our products are supported by a global team of over 350 marine-certified distributors, offering sales, service and application expertise. Proven reliability, durability and technology. Every time. DeJong and Lebet, Inc. 7 Naval Architecture, Engineering, Design and Consulting for USCG certified and other Passenger Vessels. Dinner Cruise, Hybrid Vessels, Casinos, Theaters, Ferries, Barges, Pontoon Vessels, etc. Services Include: Stability, Structures, Tonnage, Piping, Electrical, Propulsion, HVAC, Re- Powering, etc Projects include: 120 Grand Floridian 500 Passenger K Boat, (3) passenger K-boats, 122 Vehicle Ferry Renovation from H to T, 189 Alum. 4 Screw Crewboat, Conversion of Permanently Moored Vessel to Natural Gas Heating, 20 lengthening of 110 K-boat. Directions In Design, Inc. 11 PVA members since 1986, we are a full service interior design company specializing in marine interiors for over 28 years. DID provides a wide range of design and consulting services for new and renovation projects of all types and sizes including assisting clients in bringing their vessels into ADA compliance. Driveline Service of Portland, Inc. 69 DLS of Portland, Inc. is a North American leader in the design, manufacture and supply of driveshafts and related equipment to the Passenger Vessel industry. We also provide inspection, troubleshooting, and repair services to keep your vessels propulsion shafting system operating at peak performance. Please visit us at MariTrends 2015 booth #69. Elliott Bay Design GrouP 75 Elliott Bay Design Group (EBDG) is dedicated to client success. Our passenger vessel customers rely on us for superior design, engineering and analysis support. For nearly three decades we have leveraged our expertise in naval architecture and marine engineering to help them achieve their operational goals and objectives. Electronic Systems Support (ESS) 53 ESS provides system integration for Marine Audio, Video and Control Systems. Systems for vessels include Public Address, General Alarm, CCTV, Digital Signage and Internal/External Phone Systems. Proprietary product includes General Alarm Video Integration - VESSEL ALERT. Freedman Seating Company 37 Freedman Seating Company is 120 years old and has a manufacturing facility in Chicago, IL and sales offices throughout North America. 700 employees produce over 1,500 passenger and helm/captain seats for the boat, heavy-duty bus, paratransit bus/van, delivery truck and rail markets every day. Freedman produces seats to the highest quality and insures all seats are compliant to applicable safety standards. ISO 9001:2008 certified. Made in the USA.

15 Exhibitor Information Gladding-Hearn ShipbuildinG 31 Since 1955 Gladding-Hearn Shipbuilding, Duclos Corporation, has delivered over 400 steel and aluminum vessels, including 62 passenger vessels. A PVA associate member since 1987, we currently have a under construction 46m, 500 passenger high-speed catamaran for Hyline Cruises and three 165 ft. 600 passenger sightseeing vessels for Circle Line. GPLINK LLC 10 gplink uses dual band technology with onboard GSM and/ or Iridium satellite to connect you to your fleet. Know how your assets are performing 24/7 using your secure login. Our 24/7 US based monitoring staff will alert you by , call and/or text when trouble occurs. Call to get connected! HamiltonJet 68 HamiltonJet is the leading manufacturer of water jet propulsion systems from HP. With the most extensive product support network of parts distribution centers, distributors, and service dealers throughout the world, HamiltonJet provides outstanding support for demanding marine applications. Hot Shots ImaginG 30 Hot Shots Imaging provides people the opportunity to capture and share their most meaningful experiences so they can relive them together. Humphree usa 87 Humphree is a global leader in providing innovative technology driven trim and stability solutions for vessels traversing both calm and rough sea conditions. Solutions range from basic trim control to full active ride control and ride dampening, resulting in a wide range of performance and operational improvements and efficiencies. Jensen Maritime Consultants, Inc. 41 Jensen Maritime is a Naval Architecture and Marine Engineering firm owned by Crowley. We offer a diverse range of consulting, design and engineering services developed from 50 years of experience. We are a recognized leader in the design of all types of vessels and have built an excellent reputation. John Deere Power Systems 17 John Deere Power Systems offers propulsion, auxiliary, and generator drive engines in 4.5L, 6.8L, 9.0L, and 13.5L displacements from 56 to 559 kw (75 to 750 hp), These U.S. EPA Tier 3 marine engines are quiet and fuel efficient and offer high torque and low rated RPM. John Deere has worked with various marine classification societies allowing the use of our engines in vessels designed and built to the societies requirements. In addition to the engines for various emissions regulations mentione Kidde Fire Systems 89 Kidde Fire Systems is a worldwide leader of fire safety detection, prevention, and protection systems. Since 1917 Kidde Fire Systems has been providing custom engineered fire protection solutions across a wide range of industries with a speciality in marine systems as well as, mining, off-road, and more. Kobelt Manufacturing Co. LTD. 74 Kobelt designs and manufactures propulsion controls, steering systems, thrusters, get-home drives and disc brake solutions that help customers guide and control movement on marine vessels and industrial equipment. Kobelt systems have been installed on thousands of commercial vessels worldwide, sold through a network of over 145 partners in 60 countries. Kobelt systems are class approved by world leading societies, and are the trusted solution for reliable solutions in the marine industry. Kohler Company 24 KOHLERÂ Marine is a global manufacturer of diesel and gasoline marine generators from 4 to 150kW, designed for a wide range of pleasure craft and commercial marine applications. Every generator is extensively quality tested for proven reliability. Kohler s authorized service network includes 1000 dealers and distributors around the world. Kvichak Marine Industries, Inc. 43 Kvichak Marine Industries delivers high quality, dependable, cost effective and environmentally friendly all aluminum passenger vessels using inhouse design and engineering along with numerous independent design firms. Our clients include public transportation, excursion, dive and dinner cruise operators who depend on our vessels every day, year after year. Liferaft Systems Australia 70 Liferaft Systems Australia (LSA) is a dynamic, privately owned company formed specifically for the design and manufacture of high quality Marine Evacuation Systems (MES) and large capacity liferafts. Since 1992, LSA products are industry renowned and are installed on all types and sizes of passenger vessels. LSA MES are simple to operate and provide safe and rapid dry shod evacuation of all passengers and crew regardless of age, size or physical ability as well as being cost effective to own. Marine Group Boat Works 5 Marine Group Boat Works is the West Coast s premier shipyard for boat repair and new construction of vessels up to 220 feet long. With two haulout facilities in San Diego encompassing over 20 acres of land and water, onsite workshops, a machine shop, modernized equipment, and a new office building; the team specializes in designing and building specialty crafts, overhauls, repairs, custom fabrications, ABS-certified aluminum and steel welding, prop work, engine re powers and hull preservation. Marine Jet Power, InC 57 Manufacturers of fully Stainless Steel MJP WaterJets and Aluminum UltraJet WaterJets. Also builds and installs control systems for commercial ferries, passenger vessels, and commercial vessels. Have supplied Propulsion Systems to Boston Harbor Cruises, Golden Gate Ferries, Blue and Gold Fleet, Hornblower, Jet Express, Arnold Transport, St. Maarten to St. Barts. Features a full 5 Year Warranty on Stainless Steel MJP Jets. Metal Shark Boats 90 From its two shipyards in South Louisiana, Metal Shark has built over 500 vessels offering a wide range of custom monohull and catamaran passenger vessels up to 250, including ferries, dinner boats, and excursion vessels. In addition to its own designs, Metal Shark works with all the major design firms. MOPS Marine License Insurance 35 With an exclusive legal network comprised of the leading maritime law firms in the United States, MOPS provides its policyholders with the best maritime attorneys 24/7 from the time of the maritime casualty and, if necessary, all the way through to the final decision and order. Motor Services Hugo Stamp, Inc. 58 MSHS is an authorized distributor for FPT & Baudouin Marine Diesel Engines/Generators as well as Alamarin Jet & Marine Jet Power (MJP). Entering new Emission Levels in the US, Baudouin has invested heavily into new technologies & designs (6M26.3 (inline 6), 8M26.3 (V8) and 12M26.3 (V12) ranking from 500hp to 1700hp). All engines will be commercially certified featuring excellent power to weight ratios. MSHS has now facilities across the US (Fort Lauderdale, New Orleans, Seattle, Norfolk). mtu 83 MTU is one of the world s leading designers and manufacturers of diesel engines. We manufacture engines for a wide variety of applications including power generation, construction equipment, military and marine applications. Marine engines from 350 Bhp to over 13,000 Bhp are produced for tug boats, crew boats, passenger & freight ferries, yachts and military vessels. National Maritime Center, 64 The mission of the National Maritime Center (NMC) is to issue credentilas to mariners who ae fully compliant with current regulations in the most effective and efficient manner possible. maritrends 2015 program 15

16 Exhibitor Information Nichols Brothers Boat Builders 9 Nichols Brothers Boat Builders is a complete new-build and full service repair shipyard with over 50 years experience on Whidbey Island in Washington state. Nichols Brothers has built numerous passenger vessels from Dinner Boats, High-Speed Catamarans to Overnight Cruise Boats, and continues to serve the Passenger Vessel industry. NOAA/Center for Operational Oceanographic Products 33 NOAA s Coast Survey is the nautical chartmaker for the 3.4 million square nautical miles of coastal waters of the U.S. & its territories. Looking towards the future needs of navigation, Coast Survey creates a range of charting products to help meet the needs of the commercial and recreational mariner. Coast Survey s array of nautical chart formats are available as free downloads or as value-added products from maritime product providers. NOAA nautical publications and data portals are easily accessible and provide important information to supplement nautical charts. North River Boats 29 North River Boats (Almar Boats), located in Roseburg OR, specializes in building heavy gauge aluminum boats ranging from 20 up to 52 in length. With a complete range of product to choose from, we are sure to have the design to meet your exact needs. Popular models include Valor, Liberty, Sounder, R.A.I.V., Seahawk Patrol, Cathedral, Fire, Pilot, Landing Craft, Catamaran and Crew. Contact us today to see how we can build the perfect boat to meet your needs. Philips Publishing GrouP 88 Publisher of FOGHORN for the Passenger Vessel Association, Philips Publishing Group has served the maritime community since Other titles include Fishermen s News and Pacific Maritime Magazine; and magazines for clients like Black Ball Ferry Lines, Catalina Express, Clipper Navigation and Washington State Ferries. We also produce conferences and events for the maritime and tourism markets, and publish magazines for municipalities and associations. Photogenic Inc. 65 Photogenic Inc. provides souvenir photo concessions at over 60 venues across the country with more than 16,000,000 visitors passing through each year. We put state-of-the-art imaging technology in the hands of well trained staff to ensure a combination of unparalleled customer service and photographic expertise. Pierce Aluminum Company 52 Pierce Aluminum is a national distributor of aluminum and manufacturer of finished aluminum products. We stock the largest assortment of marine grade aluminum available including sheet, plate, bar, structural shapes, tube, pipe, custom extrusions including decking, flanges and weld wire. We custom machine, fabricate, assemble and offer friction stir welding. Pinnacle Marine Corporation 14 Pinnacle Marine Corporation is the largest broker of new and preowned passenger vessels in North America. Pinnacle Marine provides assistance locating suitable financing packages, vessel transportation via water or land, assistance in securing competitive insurance coverage, marketing and business consulting, pre-auction and auction services (including on-line bidding), and much more. Port Supply 76,77 Port Supply is the wholesale division of West Marine. We offer unmatched purchasing convenience for all of your commercial marine needs. We distribute a broad selection of commercial marine products from over 1000 major marine vendors. Contact Bob Cox directly for more information maritrends 2015 program Progressive Specialty Glass 26 Founded in 1977, PSG is a leading supplier of customized glass, plastic and ceramic drink ware designed to create a new profit center with a Take Home Souvenir beverage program. PSG also provides the marketing tools and support needed to ensure PVA members success with their beverage programs. R E Diehl & Associates 62 Providing business and technology consulting services to the maritime industry. R.W. Fernstrum & Company 32 R.W. Fernstrum & Company has been engineering and manufacturing heat exchangers for over 65 years. GRIDCOOLER Keel Coolers, WEKA Boxcoolers, and Tranter Heat Exchangers are used for cooling marine propulsion engines, generator sets, reduction gears, and auxiliary systems on board vessels of all sizes worldwide. Robinson & Son 84 Commercial Insurance and Risk Management Solutions for the Maritime Industry Rolls-Royce 63 With equipment installed on more than 20,000 vessels globally, Rolls-Royce is a market leader in the design and production of highly innovative power and propulsion systems for the marine industry, and is the recognized leader in the provision of highly efficient pure LNG systems for the passenger ferry and other commercial vessel sectors. RSC Bio Solutions 36 RSC Bio Solutions is a leader in high performance, readily biodegradable chemical solutions for industrial customers - carrying a full array of innovative lubricating and cleaning products and services that deliver superior performance and systems savings without sacrificing environmental safety. These products also comply with the 2013 Vessel General Permit (VGP), which means they are certified as Environmentally Acceptable Lubricants (EAL) as defined by the EPA. Scania USA, Inc. 45 Scania USA, Inc. is a subsidiary of Scania CV AB of Sweden and the importer for marine and industrial engines in North America. Scania is among the world s largest truck and bus manufacturers with operations around the globe and an annual production of 80,000 engines for trucks, buses, marine and industrial applications. Scarano Boat Building, Inc. 56 Scarano Boat established in 1975, designing and building passenger vessels since Building in aluminum, steel and wood composite, Scarano vessels have a reputation for their elegance, efficient design and ability to appreciate in value. While Scarano excels in creating the vintage feel and charm we also appreciate the needs of specific operations and work with owners to create the vessel that will serve their unique requirements. Seattle Marine and Fishing Supply 86 Seattle Marine and Fishing Supply reliable source of commercial fishing equipment and marine supplies. We stock personal safety equipment, vessel safety gear, cordage, marine coatings and sealants as well as marine hardware. Our net loft can build custom moorings for special applications or lines for your anchoring and tie-up needs. Take a look at our complete inventory at SharpShooter ImaginG 85 SharpShooter Imaging is one of the most successful imaging companies in North America. While a traditional printed photo will always be a treasured keepsake, it s the ability to instantly share a narrative Story with friends and family around the world that is bringing new life, new revenue and new marketing opportunities to the photo concession industry. SharpShooter Imaging is pioneering this frontier with our new guest-centric, web-based social and mobile platform...storipass.

17 Exhibitor Information Sherwin-Williams 4 Sherwin-Williams is your one source for protection when it comes to the unique needs of passenger vessels. We provide a broad line of marine coatings and back it with a team of experts that offer corrosion and application expertise. With over 3,500 local service centers throughout North America, we re there to serve you. Sinex Solutions, Inc. 54 Sinex Solutions Inc. provides web-based software for managing the maintenance on passenger vessels. Our software is a complete solution that includes maintenance, inventory, learning management and more. Sinex is currently managing nearly 3,000 vessels worldwide and has been widely accepted in the marine industry. For more information please visit Siriusware, Inc. 13 In the transportation industry, you ve got to move fast and be on time. At Siriusware, we understand that whether your passengers need to schedule a leisurely scenic tour or just plain book it, time is of the essence. Our system is built for speed, not to mention shipshape scheduling and security. Solberg Crankcase Ventilation Systems 39 Solberg designs and manufactures crankcase ventilation systems for marine diesel engines. Our objective is to capture the vented oily emissions from the crankcase and prevent them from contaminating engine components in addition to the surrounding engine room, decks and waterways. Also, our systems are designed to regulate the crankcase pressure. We work closely with both Shipbuilders during the vessel design process and with Owners/Operators to retrofit their existing engines. Springfield Marine Company 81, 82 Modell-Mobler and Springfield Marine are manufacturers of a full range of Passenger Vessel Seating from economy oriented to luxury accomodations. We provide seating for passenger vessels globally, and are known for high quality seating at good prices. Starboard Suite 46 Starboard Suite is an online reservation, order management, check-in and reporting solution for tour and activity operators. It s completely web-based, so there s no need to install any software or buy expensive equipment. We configure Starboard Suite for your business and provide free training, updates, management and support. This is our first MariTrends, but we ve been PVA members for several years and are already helping a number of PVA clients with their reservations. Come say hi! Survitec GrouP 21, 22 Survitec Group is a world leader in the manufacturer and supply of USCG SOLAS approved liferafts, IBA s,rescue boats,immersion suits and lifejackets. In addition, we distribute Mcmurdo Epribs and electronics, Pains Wessex pyrotechnics and Palfinger Ned Deck davits. Timco Industries 55 Timco Industries is a full line, stocking distributor of marine equipment and supplies. Our offerings include: deck fittings, hatches, winches, doors, bearings, bumpers, engine & transmission gauges and controls, electrical equipment, MSD s, oil water separators, searchlights, life jackets and safety equipment. You may access the entire catalog online at Topper Industries 25 Topper Industries can design, engineer, manufacture and deliver marine infrastructure, including; Floating Docks, Aluminum Gangways, Security Gates, Bridges, Platforms, Floating Breakwaters and buoys. We specialize in ADA accessible applications and have been satisfying customers around the world for more than 35 years. Twin DisC 73 Twin Disc, Inc. designs, manufactures and sells marine and heavyduty off-highway power transmission equipment. Products offered include: marine transmissions, surface drives, propellers and boat management systems, as well as power-shift transmissions, hydraulic torque converters, power take-offs, industrial clutches and control systems. The Company sells its products to customers primarily in the pleasure craft, commercial and military marine markets. UES Seating 66, 67 UES Seating is an Australian manufacturer and designer of light weight, low fire load seating for passenger ferries, military vessels, work boats and offshore support vessels. They offer a complete seating system and also have the capability to design a custom solution for your project. US Outfitters LLC 40 US Outfitters LLC has over 25 years experience in providing turn-key interior accommodation outfitting packages to the Marine industry. USO prides itself for the comprehensive engineering package that is developed for every project. We utilize Solid Works for development of the 3D model of the entire accommodation area to identify any structural issues prior to installation. USO is currently working on 7 new build projects and various refurbishment projects. Virtual Business Solutions, InC 8 We provide you with a system that does Ticketing/ Marketing/ Resource & Operations Management/ with Accounting Functions. It is tightly integrated and provides seamless workflow between modules. Our system provides all the features with many options you would ever need to run your operations. This allows you can design our system to run your operations the way you want to, rather than like most systems were you a have to change the way you run your operations to run the software. Volvo Penta - Region Americas 42 World Wide Supplier/Leader of Volvo Penta Marine Diesel Propulsion, Genset and Auxiliary Engine Systems Wheelhouse Technologies 6 Wheelhouse provides an easy-to-use interface to manage maintenance related activities on a single vessel or fleet. This powerful vessel maintenance system enables the owner/operator, captain or engineer to maintain the material condition of their vessel using comprehensive Planned Maintenance (PMs) Tasks and Onetime Maintenance (OMs) Tasks that link documents, special tools, and required parts to the task. WheelHouse is a Software as a Service (SaaS) application hosted on cloud technology. WorkBoat Show and Magazine, Pacific Marine Expo 2 WorkBoat Magazine, WorkBoat.com, the International WorkBoat Show (December 1-3, 2015 in New Orleans), the Pacific Marine Expo (November 2015 in Seattle) and the new WorkBoat Maintenence & Repair Conference & Expo (April 14-16, 2015 in New Orleans) are the undisputed leaders in bringing together buyers and sellers in the North American commercial marine market. Zerve 20 Since 2003, Zerve has sold millions of tickets to thousands of activities around the country, including some of the best passenger vessel operations. All while helping operators maximize their growth potential with a phenomenal supporting team and best software, resulting in a superb customer experience for you and your guests. ZF Marine Propulsion Systems Mirmar, LLC 79 ZF Marine is a world leader in Marine Propulsion technology. ZF Marine provides transmissions, propellers, controls, and azimuth thrusters to passenger vessel operators world wide. maritrends 2015 program 17

18 Hyatt Regency Long Beach and Long Beach Convention and Entertainment Center RENAISSANCE HOTEL OCEAN BOULEVARD WESTIN HOTEL PINE AVENUE ENTRANCE PROMENADE CAFE EXHIBIT LOBBY MAIN ENTRANCE LEVEL 1 ROOM 101 ROOM 102 RESTROOM ROOM 103 STAIRS STAIRS ENTRANCE VIP A VIP B ELEVATOR RESTROOM PROMENADE BALLROOM ROOM 104 RESTROOM LEVEL 2 ROOM 201 ROOM 202 RESTROOM ROOM 203 STAIRS STAIRS HALL A 91,000 SQ. FT. ROOM 204 RESTROOM GRAND BALLROOM CONCESSION HALL B 57,000 SQ. FT. NORTH DOCK CONCESSION HALL C 76,000 SQ. FT. RESTROOM SEASIDE BOARDROOM STAIRS CONCESSION COLLINS RESTROOM CONCESSION RAINBOW LAGOON TERRACE THEATER GARAGE SEASIDE WAY S-6 S-5 SOUTH DOCK S-7 S-1 SEASIDE BALLROOM SEASIDE LOBBY STAIRS BOGART & CO. HYATT PATIO S-2 S-3 S-4 MAIN BOX OFFICE HART PL. RESTROOM ENTRANCE PACIFIC PROMENADE LINDEN TERRACE THEATER CENTER THEATER SEASIDE MEETING ROOMS LOCATED BENEATH THE TERRACE THEATER PACIFIC BALLROOM AT THE LONG BEACH ARENA 46,000 SQ. FT. ARENA LOT 400 GARAGE SHORELINE DRIVE HYATT HOTEL SERVICE ROAD SHORELINE DRIVE Meet and Greet the Fleet 300 E. OCEAN BOULEVARD, LONG BEACH, CA PVA s Meet and Greet the Fleet event is scheduled Monday, February 2, 6:30 p.m.- 9:30 p.m., during the PVA Annual Convention at MariTrends It is an in-water event that features vessels owned and operated by PVA vessel members and the United States Coast Guard. It will be held in Rainbow Harbor directly adjacent to the Hyatt Regency Long Beach, the headquarters hotel for the PVA Annual Convention at MariTrends The event is open to all PVA convention attendees Queens Way Triumphant Dock #2 Aquabus/ Aqualink Dock #4 Catalina Jet/ USCG Vessel Dock at the Pier W Shoreline Drive Hyatt Regency Long Beach Wild Goose Dock #6 Endless Dreams Dock #6 18 maritrends 2015 program

19 Hyatt Regency Long Beach and Long Beach Convention and Entertainment Center maritrends 2015 program 19

20 2016 PVA Annual Convention at MariTrends 2016 January Hyatt Regency Crystal City Washington D.C. Photo: Michael Kleinberg

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